Oversight Manager Job Description

Oversight Manager Job Description

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Oversight manager provides compliance reporting analysis support in the evaluation and monitoring of consumer credit operations for potential regulatory compliance risk.

Oversight Manager Duties & Responsibilities

To write an effective oversight manager job description, begin by listing detailed duties, responsibilities and expectations. We have included oversight manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Implementation of an effective escalation process
Collaborate with CCB RCSA Support team and CCB peer Controls/RCSA team partners to drive strategic RCSA initiatives for CB/CWM and aligned Operational functions (CTO, Customer Service, NCE)
Lead and manage the RCSA team that is responsible for executing required Risk and Control Self Assessment (RCSA) activities for the business
Partner with colleagues across CB/CWM to help drive a culture of risk awareness and proactive risk identification and assessment
Lead process mapping and risk and control identification sessions held within the business to support development, and periodic confirmation of the adequacy of scope and content of horizontal Risk and Control Self-Assessments (RCSAs)
Coordinating the RCSAs for the Risk Organization
Execute project plans and programs to help design and implement a global control agenda across identified business groups
Partner w/ the central control team to execute the RSCA program
Execute stale price process to review stale priced assets in NTI Funds and Separate Accounts
Maintain a list of broker-priced securities

Oversight Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Oversight Manager

List any licenses or certifications required by the position: AML, PMP, CRCM, BNP, ACAMS, CFSA, CPA, CFE, CIA, CAMS

Education for Oversight Manager

Typically a job would require a certain level of education.

Employers hiring for the oversight manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Education, Engineering, Accounting, Management, Economics, Statistics, Science, Business/Administration

Skills for Oversight Manager

Desired skills for oversight manager include:

GMP operations
Regulations
Facilitate / support / conduct of additional training for identified areas
Identify additional training needs
Regulatory requirements: in collaboration with local Management
Risk management principles
Application of regulatory compliance
Applicable laws
Bank regulations
Card processing associations/networks rules and operating principles

Desired experience for oversight manager includes:

Knowledge in the financial or insurance sector (asset)
Bachelors Degree or equivalent work experience, including previous seasoned and diverse experience and knowledge of Mortgage Banking regulatory compliance requirements
The jobholder is required to work independently, dealing with issues for which there is not always a clear cut solution while still being able to provide judgement and clear direction
Monitoring business operational risk management team’s risk programs, activities, inputs and outputs to ensure risk profile is accurately represented and maintaining all system based records of such interactions
Act as a representative of the risk function to regulators and clients in varied jurisdictions as required
Maintaining comprehensive, transparent and actionable operational risk reporting on exposures to EORM, business executive and Boards (as required)

Oversight Manager Examples

1

Oversight Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of oversight manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for oversight manager
  • Perform qualitative analysis of results and ensure accuracy of test result
  • Report findings in a consistent and robust manner that align to the program team methodology
  • Collaborate and consult with Functional Control Leads to understand the execution of the centralized programs, identify best practices, and ensure audit readiness
  • Partner with CCB leadership and peers in driving open discussion and resolution of gaps identified
  • Drive change through continual communication (written and verbal) with Control partners in CCB
  • Ensure all required training is completed as appropriate and provide guidance and consultation to all CCB control officers and lines of business partners
  • Contributing to the strategic evolution regarding offshoring/ outsourcing/ nearshoring by proposing and supporting initiatives to improve the efficiency of transferred functions
  • Acting as a liaison between OPER FX AMER teams and the service provider on transversal topics related to Audit, IT, Compliance and other internal groups/stakeholders that require status and communication
  • Ensuring the appropriate level of oversight is present in off-shore teams through enhancement of the Oversight tools and processes
  • Improvement of re-onshoring based on capacity and knowledge in the event of a major disaster for the service provider in addition to providing actual production support for critical activities during the service interruption period
Qualifications for oversight manager
  • Work in a matrixed environment to conduct strategic analysis of control topics, formulate recommended courses of action, develop executive-level presentations and facilitate discussions with senior leaders
  • Provide end to end ownership and accountability for assigned tasks
  • Partner with peers and functional colleagues across the CCB Controls Organization to facilitate and support analysis and reporting projects, on tight deadlines and changing requirements
  • Provide leadership for strategic direction of overall business needs to both peers and business partners
  • SME on various reporting for the generation and/or publishing of recurring control reporting
  • Conceptual banking skills and an understanding of balance sheet and income statement dynamics understanding of bank accounting practices
2

Oversight Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of oversight manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for oversight manager
  • Partnership with Regional Control Managers to ensure cohesive Oversight Model
  • Weekly KPI / KRI Review (Operational Incidents)
  • Monthly samples checking
  • Quarterly Internal and External Risk Control Declaration
  • Enhancing and maintaining Key Performance Indicator and review monthly submissions in detail to ensure reporting accurately identifies Operational Risk
  • Attending the weekly manager meeting with the service provider serving as a primary Onshore Representative in order to ensure SLA adherence, follow issues and share best practices
  • Coordinating an annual internal clients satisfaction survey on the quality of service
  • Adapting and maintaining Resiliency Model each quarter and ensure re-onshoring capacity (knowledge, people) is managed
  • Maintains the Oversight Activity engine and assignment process - migrating current manual process to MIS and workflow
  • Manage and develop the Control staff responsible for the execution of the RCSA Program and Issues Management process
Qualifications for oversight manager
  • Undergraduate degree in Finance, Accounting,Economics or equivalent preferred holding or in pursuit ofappropriate credentials such as CPA, CFP and or CFA designation
  • Minimum 10 years of experience in the Finance sector, including a significant role within Custody Operations
  • Degree level education, or years of experience
  • Demonstrated in-depth knowledge of Consumer and Community Banking controls
  • Demonstrated experience in Issue Management, RCSA, RED adherence, or quality testing with a wide array of responsibilities including executive communications, presentation skills, and leadership
  • Demonstrated experience and concepts of post quality assurance execution testing, reporting, and communication
3

Oversight Manager Job Description

Job Description Example
Our growing company is looking to fill the role of oversight manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for oversight manager
  • Maintain and update assessments, oversee and perform control design evaluations and control testing, and help identify and drive the resolution of key issues and control gaps
  • Develop positive working relationships with business partners and staff to build a culture of risk and control awareness, and create an open environment for sharing risk identification and resolution practices
  • Ensure controls management systems (Phoenix, MORT, MIMS, ) are updated timely
  • Function both as an individual contributor and program manager of a team of project managers
  • Work with Front Office, Due Diligence, Technology, and Global Financial Crimes Compliance teams to support our initiatives
  • Develop project plans and tactics to effectively implement change management
  • Coordinate all Agency requests and reviews (FNMA, FHLMC, HUD & GNMA)
  • Track, monitor and review EPOS, EPDs, indemnifications
  • Submission or production/adverse QC information to 3rd party vendors
  • Track, document and monitor all 3rd party QC reviews, responses and site visits
Qualifications for oversight manager
  • 10+ years experience in the financial services industry to include business operations, program management, risk management, audit or operational risk
  • Proven cross line of business Relationship Building and Partnership skills
  • Knowledge of multiple CCB lines of business and its operational processes (desired)
  • Ability to work well in a dynamic environment
  • Proven experience and strong competency in relationship management, project management, risk and control assessment, and audit skills
  • Proven experience and total competency in teamwork, technical, oral and written communication skills
4

Oversight Manager Job Description

Job Description Example
Our innovative and growing company is looking for an oversight manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for oversight manager
  • Vendor management review and gatekeeper for Lakeview Loan Servicing
  • Monitor and review management of repurchases by Bayview Loan Servicing Credit Risk
  • Support for the management of all policies and procedures, standard operating procedures, and service level agreements among the departments
  • Litigation notices and tracking for Sub-servicer
  • Assist the Compliance Department in organizational and administrative needs
  • Ensuring that the methodology is aligned to Bank/regulatory requirements and guidance best practice within the industry
  • Strong analytical skills you can deploy in finding solutions to problems and identifying, then delivering on opportunities
  • An understanding of the various Risk disciplines
  • Passionate about delivering, communicating and embedding change
  • A reflective thinker who relishes designing and implementing creative solutions to complex issues
Qualifications for oversight manager
  • The ideal candidate will bring an appropriate mix of financial services expertise, investment management and business development experience
  • Developing, presenting, and defending clear, concise, and relevant risks and issues on a timely basis
  • Preparing clear, concise and accurate documentation and LOD 2 oversight testing results
  • Pursuing work with enthusiasm,energy and drive
  • Participate in TPRM oversight testing as a core team member
  • Responsible for supporting creation of reporting deliverables by performing analysis and interpretation of business, risk management and contracting information from GRC tool output
5

Oversight Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of oversight manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for oversight manager
  • Able to maintain a structured and systematic approach whatever the situation, keep focussed on the big picture, whilst maintaining a clear view of the detail
  • Able to successfully prioritise competing demands
  • A proactive self starter and excellent team player
  • Manage relationships with IFDS in this area, building and maintaining productive working relationships
  • Oversight and management of the CCB Ops Risk & Control Self Assessment Program (RCSA) testing process
  • Define, create and implement the Test Strategy
  • Be a key stakeholder in the development of test plans and scripts, with a focus on the development of robust test strategies
  • Report on the progress of testing activities, testing results, required resources, defects discovered and their status, performance baselines
  • Ensure the timely delivery of testing milestones
  • Drive consistency of, and adherence to, RCSA Standards and Guidelines
Qualifications for oversight manager
  • Takes responsibility for core relationships and establishes credibility with the client
  • Bachelor degree and 10+ years’ experience in the financial services industry in a supplier management, risk management, or process improvement function
  • Exceptional organizational skills with the ability to prioritize many different competing requirements simultaneously with a high degree of attention to detail
  • Treasury, Capital markets knowledge, operational risk and control management experience and an understanding of the TDBG’s Operational Risk Framework would be considered assets
  • Collections experience / knowledge of Collections industry best practices
  • Thorough knowledge of Bank operating systems – NCCS, MDIF, CCAPS, MECH, CACS, TSYS

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