Operational Associate Job Description

Operational Associate Job Description

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Operational associate provides risk management support on the appropriate implementation of Regulations, Rules and industry standards through procedures, other guidelines, and industry best practices.

Operational Associate Duties & Responsibilities

To write an effective operational associate job description, begin by listing detailed duties, responsibilities and expectations. We have included operational associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage a comprehensive Operational Risk Management Framework, policy, standards, and guidelines that align to industry practices and current and emerging regulatory requirements
Document, review and validate/audit activities associated with the Basel required advanced systems (includes internal loss data, external loss data, scenario analysis and Business Environment and Internal Control Factors)
Document, review and validate activities associated with ORM’s current framework, from a Basel perspective
Adhere to established testing schedules to ensure that deliverables are met on time
Maintain a conceptual understanding of technology as it relates to the Bank’s operating environment
Make suggestions for improvements or additions to testing framework, as appropriate
Developing and maintaining process documentation
Assistance with the developing and maintaining training materials, execute training
Performing quality assurance and variance analysis on events in the ILD system of record
Monitoring ops risk process control plans and escalating process problems

Operational Associate Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Operational Associate

List any licenses or certifications required by the position: CISM, CISSP, ISACA, PMP, SAFR, SCP, SHRM, GPHR, FISMA, ASQ

Education for Operational Associate

Typically a job would require a certain level of education.

Employers hiring for the operational associate job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Finance, Business, Accounting, Management, Engineering, Economics, Business/Administration, Education, Science, Graduate

Skills for Operational Associate

Desired skills for operational associate include:

Insurance Industry
Control summaries
Database management
File server
Fundamental cloud
Guidelines
Information security controls
Insurance regulations
Key banking
Linux server

Desired experience for operational associate includes:

Certified CIA (Certified Internal Auditor), or CPA (Certified Public Accountant), or CRCM or CISA (Certified Regulatory Compliance Manager) or (Certified Information Systems Auditor)
Supporting risk assessments, Basel II capital processes, executive reporting
Manage communication agendas
Strong attention to detail to ensure data integrity
Ability to manage multiple responsibilities with moderate guidance
2 years of Enterprise or Operational Risk Management Experience

Operational Associate Examples

1

Operational Associate Job Description

Job Description Example
Our company is growing rapidly and is looking for an operational associate. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operational associate
  • Build and maintain ongoing diligence pipeline to ensure timely interactions with third party managers
  • Support Tech ORO and Corporate Function ORO teams in analysis of risk concentrations, independent assessments, scenario analysis, and technology area deep dives
  • Lead preparation of reports and presentations to Bank senior management and regulatory authorities
  • Focus on fraud risk, back office sufficiency, conflicts of interest, and other business risks
  • Draft reports for clients
  • Provide training and mentoring for junior employees
  • Monitor and track COR Program of projects and support weekly Program updates to provide stakeholders with required information to successfully meet deadlines
  • Support and represent COR in external initiatives and projects
  • Support Cross-Functional PMO forums, work efforts and activities
  • Manage the completion of the COR’s annual Risk and Control Self Assessment
Qualifications for operational associate
  • Partners with business and functional teams including I&TS COO Office, TMS, Client Operations, Finance, GRM, Technology, Legal, Human Resource and Compliance
  • Undergraduate degree in business or commerce (Masters preferred)
  • Demonstrated orientation toward and interest in understanding control processes across trade execution and settlement, portfolio and fund accounting, and financial instrument valuation
  • Ability and desire to multi-task as role is dynamic in nature
  • Proven ability to critically analyze data from disparate sources against standards, highlight anomalies, understand drivers, summarize and report findings in a simple compelling way
  • Ability to understand complex data and the corresponding business processes
2

Operational Associate Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of operational associate. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for operational associate
  • Facilitating regular communication across all internal teams to support consistent service delivery
  • Ensuring appropriate communication of any service delivery issues with clients and J.P.Morgan senior management
  • Identifying areas of improvement within the services provided clients based on an understanding of Client requirements and J.P.Morgan processes
  • Conduct/run service reviews, and incorporate service metrics and client reporting
  • Ensuring follow through on service delivery issues emanating from service reviews
  • Creating and maintaining “Paths to Green” for service functions operating below client expectations
  • Effectively communicate identified risks to more senior members of the operational due diligence team
  • Assist more senior members of the operational due diligence team by suggesting flexible solutions to concerns identified while conducting reviews
  • Review audited financial statements, regulatory filings, fund documents, and background checks
  • Keep up-to-date on industry and manager-specific news
Qualifications for operational associate
  • Strong analytical, problem solving and decision making skills - Project management experience is a plus
  • Demonstrated ability to communicate and build relationships with individuals at all levels including senior management
  • Proficient in MS Word, MS Power Point and Excel
  • Experience with other software packages is a plus (e.g., Visio, Adobe Acrobat, MS Access, and MS Project)
  • Previous experience supporting an analytical risk function that includes use of basic statistical concepts (Standard Deviation, distribution, sampling ) and advance use of Excel
  • Industry recognized training (CPA, ACCA, SIA, AFSA is preferred
3

Operational Associate Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of operational associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operational associate
  • Coordinates enterprise-wide activities to meet compliance and reporting requirements related to ORM and identifies and addresses any compliance gaps
  • Provides subject matter expertise to the organization through a comprehensive understanding of regulatory expectations related to ORM (ORM Sound Practices, Basel II TSA and AMA)
  • Develop analytical capabilities to support and challenge the operational risk and controls self-assessment (RCSA) processes for the businesses
  • Partner with GMSO SMEs, Process Owners and Functional Area Leads on content development/update and streamlining of GMSO procedural documents (i.e., SOPs, Work Instructions (WI) and Job Aides
  • Collaborate with Compliance Strategy and Analytics (CSA) – Controlled Document Development (CDD) team on managing the content and life-cycle of GMSO Procedures
  • Management and maintenance of GMSO Job Aide inventory and overall content
  • Perform and document impact assessments of cross-functional procedures or regulatory changes on GMSO procedures
  • Collaborate with CSA and Operational Performance team members on development of internal/external (vendor) training for process training
  • Oversight of the creation and maintenance of Operational metrics for GMSO processes, including productivity, quality and timeliness
  • Creation and maintenance of routine and ad hoc metric dashboards
Qualifications for operational associate
  • Experience in financial services industry with experience in Operational Risk, Finance, Business Management, Audit or Compliance or other controls related area a must
  • Experience with other software packages is a plus (e.g., Visio, HTML, Adobe Acrobat, MS Access, MS Project)
  • Remain current on business, regulatory and industry changes that may impact the operational risk framework and the
  • Minimum of 5 years’ experience within investment banking (experience within an internal audit/ validation function strongly
  • 2+ years of experience within the Financial industry and related Markets and Regulatory bodies
  • 2-4 years’ experience in financial services preferably in the Risk, Compliance, Audit or Controls
4

Operational Associate Job Description

Job Description Example
Our company is growing rapidly and is hiring for an operational associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operational associate
  • Act as a functional area Subject Matter Expert (SME), or departmental representative, during audits/inspections
  • Utilize various Lean tools and techniques to diagnose, analyze and improve business processes
  • Lead overall Affordable Care Act (ACA) risk adjustment program readiness and execution of complex program deliverables, milestones and metrics independently to achieve client risk adjustment goals
  • Lead investigation of multiple operational and technical gaps and work with leadership to develop solutions within budget and aggressive 4 month timeline dictated by HHS for ACA program
  • Foster strong relationships and collaboration with business and technical stakeholders to support program operations readiness
  • Maintain end-to-end process knowledge and ensure seamless connections across multiple departments responsible for operational execution of assign programs
  • Lead identification, design, development and deployment of operational and technical improvements to ensure long-term program scale to support future program growth
  • Build and document operating design specification (aka blueprint) and ensure clarity of requirements for roles / responsibilities, technical capabilities, operating capabilities to support program
  • Participates in senior-level discussions regarding this program (VP-level across UHC and Optum)
  • Ensuring program milestones and client outcomes are delivered on time, on budget meeting quality standards and mitigating risks and issues
Qualifications for operational associate
  • Demonstrated ability to communicate and build relationships with individuals at all levels including senior
  • Experience with other software packages is a plus (e.g., Visio, Adobe Acrobat, MS Access, and MS
  • At least 7 years’ experience in Pharmacovigilance, Clinical pharmaceutical profession or allied field
  • Oversight or tactical procedural development and operational experience is required
  • Experience in a multi-functional organization is preferred
  • Proficient knowledge of MS Office products, specifically Visio and MS Project is required
5

Operational Associate Job Description

Job Description Example
Our innovative and growing company is looking for an operational associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for operational associate
  • Manages program improvement opportunities which may include project plans, issue logs and ensure priorities are addressing business and operational needs
  • Global knowledge expert to lead operational stabilization activities within the Fulfillment network with focus on quickly driving operational process improvements and solution design for underperforming operations
  • Serve as global leader to proactively drive ongoing operational improvements, standardization warehousing activities, and lead process refinements in existing warehouses sites
  • Support new warehouse implementation activities to ensure standardized processes, optimal warehouse flow, and operational best practices are implemented
  • Work collaboratively with the regional operations team to develop and implement standardized operational processes globally
  • Drive operational process efficiency based on a balance of maximizing asset utilization, cost optimization, and operational productivity
  • Work with Regional Fulfillment leaders and local operations teams to drive warehouse flow optimization and layout design projects
  • Work with operations and IT organization to identify potential Supply Chain systems enhancements and configuration changes to streamline or improve operations
  • Work with Fulfillment Excellence team to help define and support the roll out of best practices and tools into existing operations
  • Set up and maintain Permanent Control Governance, policies and Standards
Qualifications for operational associate
  • Experience in Lean Methodology, Six Sigma or knowledge of quality, operational compliance metrics, and process excellence methodologies and analysis is preferred
  • Ability to evaluate operations and procedures against outcomes and identify methods for improving efficiency, accuracy, and compliance is required
  • Experience with internal/external (vendor) partnering is preferred
  • Undergraduate or advanced business degree
  • CPA, CA, CMA, CFA, CAIA, or other investment-related designations are an asset
  • Minimum 7 years of financial institutions audit, investment operations and/or middle office experience investment reporting, trade processing, settlement, pricing & valuations, reconciliations, performance measurement, risk measurement, investment compliance, disaster recovery planning, operational due diligence reviews

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