Manager, Operational Risk Job Description

Manager, Operational Risk Job Description

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Manager, operational risk provides ongoing and ad-hoc consultation and advice to business units, Corporate Support Areas and Commercial Banking business unit leaders to ensure that Operational Risk requirements are understood and accepted.

Manager, Operational Risk Duties & Responsibilities

To write an effective manager, operational risk job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, operational risk job description templates that you can modify and use.

Sample responsibilities for this position include:

Operational Risk Management of Shared Services and cross-firm issues
Supporting Training of Shared Service staff in Operational Risk Management
Operational Risk Self Assessment (ORSA) facilitation
Drive and communicate effectiveness in the Operational Risk management framework
Update and review operational risk policies and procedures to ensure they are in line with regulatory requirements
Assess operational risk incidents and working together with relevant parties to ensure the issues have been resolved and effective controls are put in place
Respond to internal and external enquires related to operational risk matters
You will establish and maintain an operational risk management framework for the bank including risk related governance, policies, and tools etc that enables identification, assessment, mitigation, measurement, monitoring and reporting of key operational risks
Understand & evaluate the operational risk profile in the Business using current information and adequate data capture to support required risk analysis, decisioning, reporting, stress testing and strategic decision-making
An robust understanding of Operational Risk Management practices

Manager, Operational Risk Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Operational Risk

List any licenses or certifications required by the position: CRISC, ISACA, PMP, CISM, BCM, COBIT, CISA, ORM, AMA, EORM

Education for Manager, Operational Risk

Typically a job would require a certain level of education.

Employers hiring for the manager, operational risk job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Finance, Business, Accounting, Management, Economics, Education, Business/Administration, MBA, Financial Services, Graduate

Skills for Manager, Operational Risk

Desired skills for manager, operational risk include:

Word
Visio
Excel
Operational risk
PowerPoint
Business planning process
Key business metrics
Protocols for sign-offs and information sharing
Reporting cycles and requirements
Banking Group businesses

Desired experience for manager, operational risk includes:

Act as a Centre of Expertise for processing and execution risk including understanding of key end-to-end business processes and associated risks and control impacts during periods of change
Understanding the front to back processes, businesses and functions of the relevant businesses where required
Experience in risk management, implementing an Advanced Measurement Approach ("AMA")framework, and knowledge of relevant SBL regulations (including Reg
Assist, review and challenge, and provide quality assurance of the Equities and Prime Services Risk & Control Self Assessments (RCSA) in accordance with the RCSA policy established by the Firm
Understanding or experience working in the CS Equities and/or Prime Services businesses from a front to back perspective, pre-trade through trade capture/execution, settlement and general ledger, is desirable
Familiarity with the US regulatory landscape and applicable rules/regs is preferable but not required

Manager, Operational Risk Examples

1

Manager, Operational Risk Job Description

Job Description Example
Our company is looking for a manager, operational risk. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, operational risk
  • Provide subject matter expertise and guidance on the firm’s operational risk framework to ensure that management is aware of the firm’s operational risk-taking philosophy, policy, authority structure, procedures and processes
  • Operational Risk Capital Scenarios, assist in analysis and documentation of operational risk capital scenarios
  • Assist in the coordination and implementation of the operational risk management program in the mortgage business
  • Manage and analyze operational risk incident tracking, including identification of root cause and mitigating controls
  • Partner with Credit Risk Management, IT, and other functions to analyze, gather and report process gaps or other operational risk issues
  • Lead or key participant in the Melbourne Operational Risk Oversight Council
  • Develop metrics and tools that align to Basel/industry practices and ensure effective processes to identify, measure, manage, monitor and report operational risk
  • Operational Risk Framework oversight across the portfolio (the portfolio includes corporate operation group [COG] technology, Human Resources and Business Services)
  • Review and challenge operational risk activities
  • Develop and evolve guidance materials for all operational risk program components
Qualifications for manager, operational risk
  • The ideal candidate will have first-hand experience of supporting IB businesses (products, business lines )
  • Strong interpersonal / team skills, able to illustrate an ability to work collaboratively across global teams in both a formal and virtual capacity
  • A strong background in risk management
  • The role requires the incumbent to have good knowledge of IT Operations, business applications, regulatory environment and key technology risks
  • Ability to work independently or within a team towards company-wide objectives
  • Demonstrate the ability to work in a dynamic environment with the ability to partner and build solid collaborative relationships
2

Manager, Operational Risk Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of manager, operational risk. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, operational risk
  • Provide an independent opinion of operational risk management and mitigation ensuring timely escalation of any potential issues or risks
  • Support training and awareness requirements of Operational Risk Programs to local and regional stakeholders
  • Evaluate and drive Operational Risk Program compliance for the Fee Management, Collections, and Corporate Accounts Payable functions within Global Technology & Operations (GTO)
  • Coordinate with other Operational Risk and Compliance teams as appropriate to ensure integrated end to end coverage of risks and coordination of monitoring, assessment and testing activities
  • Provide subject matter expertise on Operational Risk related initiatives/projects
  • Demonstrated experience in a similar operational risk management role, from within an investment banking/financial services environment
  • Assess key operational risk exposures and impact on business objectives
  • Lead or support ORM initiated risk assessments to identify opportunities for control optimization, and assist with determining the materiality of risk and impact to the business operational risk profile
  • Support the high impact internal operational risk events with the business to evaluate process/control failures and assist with developing action plans appropriate to the event, as required
  • Assist with execution/ provide operational risk guidance and effective recommendations to business partners
Qualifications for manager, operational risk
  • Extensive Operational Risk experience (more than 5 years) or a proven track record in a risk discipline
  • Experience in a control or risk management function, though not necessarily in an operational risk capacity
  • Minimum three years’ experience in the Banking & Finance industry with practical knowledge of operational risk processes and techniques
  • University degree holder in related disciplines including Business, Finance
  • At least 4 years of experience in operational risk management or internal controls
  • Excellent communications in both English and Mandarin
3

Manager, Operational Risk Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, operational risk. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, operational risk
  • Working closely with the operational risk reporting resources to provide risk reporting to the Head of Operational Risk that focuses on the key issues and recommendations to address such issues
  • Provide the finalised operational risk capital requirements to the Head of Operational Risk for review and challenge
  • Contribute to the execution of the annual Operational Risk Management
  • Manages all aspects of the 1st Line of Defense day-to-day Operational Risk Management function as defined by the Corporate OpRisk program
  • Support to the Head of Operational Risk in maintaining a clear set of guidance that is provided to senior management with respect to risk exposures so that a clear statement of appetite can be developed for each
  • Review, challenge and provide finalised results to the Head of Operational Risk for approval of the risk and control self-assessments performed by first line of defence
  • Review, challenge and provide the finalised results to the Head of Operational Risk for approval of the monitoring measurements developed by first line of defence
  • Review, challenge and provide the finalised results to the Head of Operational Risk for approval of the new products developed, client take-ons, transformation projects and other key corporate change activities highlighting the risks identified
  • Escalate to the Head of Operational Risk, where actions to mitigate risks back within appetite have not been agreed with the business owner
  • Prepare risk profile reports for Committee packs and submit to the Head of Operational Risk for approval
Qualifications for manager, operational risk
  • Ensure the Operational Risk Profile is appropriately assessed and adequately taken into account for strategic decision making including evaluation of new product or initiatives by participating in the business governance processes new product/business committee
  • Responsible for managing the execution and coordination of the operational risk function for Information Technology group
  • Graduate degree in quantitative or actuarial sciences (FRM or PRM) may potentially be an asset
  • Bachelor’s degree in Finance, Accounting, Engineering, Business Administration, or related field
  • Knowledge of regulatory landscape, risk assessment frameworks, and general compliance policies and procedures
  • General understanding of technologies and processes used to manage databases and reporting
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Manager, Operational Risk Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, operational risk. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, operational risk
  • Assisting the Director, Corporate Operational Risk in the development and delivery of training to operational risk stakeholders
  • Assisting the Director, Corporate Operational Risk in preparing the monthly Operational Risk and Compliance Committee Meetings and quarterly OSFI and Op Risk Reports
  • Work closely with the operational risk reporting and errors and breaches resources to determine whether control enhancements can be delivered and that there is a collective increase in understanding of the firms overall risk exposures
  • Provide challenge and gain clear understanding of EM&T trading activities to identify areas of operational risk weakness, understand the driving forces behind these risks and how these can be managed
  • Lead on the preparation and continuous enhancement of Operational Risk reporting including weekly, monthly, quarterly, key risk measures, control effectiveness and dashboards
  • Liaise with senior management to capture management tolerance, reporting requirements, and communicate issues of operational risk concern
  • Champion an operational risk mind-set across the business, including proactive use of the EM&T Control Framework, Business Management System and Risk Policies
  • Able to deputise for the Head of Operational Risk in case of unavailability
  • Assisting the Director, Corporate Operational Risk in the development and implementation of an enterprise-wide process for the change management work stream
  • Managing various Forums with Operational Risk professionals across the Enterprise
Qualifications for manager, operational risk
  • Support training and awareness programs to ensure there is clear understanding of the importance of operational risk management across the business including clear communication of expected behaviours and roles and responsibilities
  • Previous Operational Risk experience in either a 1st of 2nd Line capacity - ideally within a Retail Banking environment
  • Ability to work collaboratively in a team and encourage positive risk culture
  • Utilise vast quantities of data available in the department to drive improvements in our control environment and Key Risk / Performance Indicators
  • Advanced degree such as Masters / Ph.D
  • 6+ years of experience in risk management and financial services required
5

Manager, Operational Risk Job Description

Job Description Example
Our company is looking for a manager, operational risk. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, operational risk
  • Animate and coordinate operational risk network, ensure harmonization of practices and implementation of Group guidelines, promote best practices exchange
  • Ensure and promote the operational risk losses and incident data collection
  • Maintain contacts with other institutions to keep abreast of their Operational Risk programs
  • Identifying and monitoring appropriate Operational Risk Indicators for MARK CTY EMEA
  • Participating to SAFE MARK CTY governance toward the BL, by build appropriate reporting based on Operational risk and Permanent Supervision data (including KPI, RCSA results, …)
  • Assist in the creation of the Bank's 3rd party Operational Risk Management (ORM) Framework
  • Adapting Risk ORC/ OPC Group and Securities Services procedures to the local specificities when necessary
  • Drives cultural awareness/education of risk management practices through training programs and working group forums and committees
  • Consults with businesses regarding risks, exposures or controls to help define and strengthen the risk culture/ tolerances
  • Contributes to satisfactory results in audit reviews and regulatory examinations
Qualifications for manager, operational risk
  • Highly motivated, energetic and positive individual who is able to develop positive working relationships and achieve results by effectively collaborating with a diverse team
  • Bachelor's Degree in Business such as Finance, Accounting or related fields
  • Familiarity with the UK regulatory system including the FCA’s supervisory approach and the Handbook of rules/guidance, particularly prudential rules, also beneficial
  • At least 4 years of process management experience OR at least 4 years of project management experience
  • 3+ years of experience in Business Continuity Management OR 3+ years of experience in Crisis Management OR 3+ years of experience in Risk Management
  • Process Management certifications OR Project Management certifications OR Risk Management certifications OR Business Continuity certifications OR Crisis Management certifications

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