Nurse Navigator Job Description

Nurse Navigator Job Description

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Nurse navigator provides the counseling and teaching for patients/families and other health care professionals related to their specialty area or role. Provides education congruent with patient needs, focusing on disease process, expected side effects of treatment and community resources.

Nurse Navigator Duties & Responsibilities

To write an effective nurse navigator job description, begin by listing detailed duties, responsibilities and expectations. We have included nurse navigator job description templates that you can modify and use.

Sample responsibilities for this position include:

Effectively intervenes in instances of abuse, assault or neglect, or when adequate financial or social resources are not available
Utilize appropriate resources to gather data and assess patient care needs
Mobilize resources and manages the system in response to patient need according to an interdisciplinary plan of care
Work to reduce time-to-treatment across multiple treatment modalities (surgery, chemotherapy, radiation therapy) ancillary and support services
Serve as a liaison for referring physicians and their staff
Actively solicit and record feedback from referring physicians and their staff
Serve as main point of contact for patients and families
Act as a patient advocate, respond to and work to resolve the concerns of cancer patients and their families
Liaise with patients, families, physicians, clinical staff, other departments and specialty practices

Nurse Navigator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Nurse Navigator

List any licenses or certifications required by the position: BLS, OCN, CPR, ACLS, MLH, BCLS, SCRN, NIHSS, ONCC, AHA

Education for Nurse Navigator

Typically a job would require a certain level of education.

Employers hiring for the nurse navigator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Nursing, School of Nursing, Education, Science, Graduate, Oncology, Communication, Associates, Nursing Program, Leadership

Skills for Nurse Navigator

Desired skills for nurse navigator include:

Laws and regulations governing Medicare
Medicaid and other funding sources
Specialty issues to health care professionals and patients/families
PC operations and the ability to use word processing software in a Windows environment
Resources
Clinical documentation
Clinical thought process
Clinical workflow
Adult teaching methodology
Area of specialty

Desired experience for nurse navigator includes:

Maintain data for metrics on patients navigated, patient retention interventions, patient retention rates, patient satisfaction scores, physician satisfaction scores and timeliness of care
Work closely with Hopkins USA staff to ensure the timely review of the patient Medical Record for out of state candidates being considered for joint replacement
Manage the clinical coordination, patient education and communication for out of state patients receiving joint replacement surgery before, during and after surgery
Serve as a main point of contact for the patient, clinical team, Office of Managed Care and payor from initial patient referral until after patient returns home post- surgery
Ability to engage and work collaboratively with all internal and external consumers and stakeholders patients, families, surgeons, nursing staff, referrers and win respect on a broad range of health and business issues
Evaluates clinical educational need of staff related to target population and facilitates collaboration with clinical care givers

Nurse Navigator Examples

1

Nurse Navigator Job Description

Job Description Example
Our growing company is hiring for a nurse navigator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for nurse navigator
  • Complies with and actively support patient safety initiatives
  • Review reports from payers and assist Division Utilization Review Coordinator in the interpretation of the reports and actions needed
  • Shadow and/or train physicians and medical staff as necessary in clinical workflows and coordination of care to improve clinical quality and achieve VBC goals
  • For hospitalized CJR patients, follow the patient while hospitalized, escalate long stay/high cost cases per format and communication process and actively engage in potential disposition changes to assure and appropriate discharge
  • For post-op/post-hospitalization patients, provide timely ongoing contact and follow-up with patient to ensure understanding of condition/clinical status, procedure, plan of care, and need for follow-up care
  • For CJR patients, oversee clinical pathway variance tracking and interact with appropriate staff regarding any variances across the continuum of care
  • Maintain communication and documentation requirements as outlined by respective health plan, initiative, program, and/or department protocols
  • Engage patients in taking a proactive role for managing their health, medications, treatment and rehabilitation needs, and follow-up appointments
  • Identify high-risk patients from MD/PT/other sources, and outreach to and engage with the patients, and refer patients to the appropriate community based, health plan or other programs
  • Access health plan programs/other services on behalf of patients, as appropriate
Qualifications for nurse navigator
  • Ability to interpret laboratory test results as necessary for coordination of care
  • Act as a professional role model to all levels of staff by considering the needs and behaviors of specific patients in a culturally competent manner and incorporating expertise, critical thinking and related experience in care of patients and families
  • Participate in the development, promulgation, and implementation of care coordination process standards relevant to service scope
  • Attend and participate in program/initiative teleconferences, program enhancement trainings and meetings, as required
  • Liver Disease background is a plus!
  • Works with patients, providers and caregivers to identify possible barriers to care and systematically helps to break down barriers
2

Nurse Navigator Job Description

Job Description Example
Our innovative and growing company is hiring for a nurse navigator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for nurse navigator
  • Responsible for coordination of the activities related to compliance with the regulatory requirements of TJC, the NYSDOH, GWTG and CMS
  • Provide real time feedback and education for staff , maintaining the stroke inpatient list and assist in performing concurrent chart reviews to ensure medical record documentation for all acute stroke patients is reliable and up to date for all quality process and outcome monitoring
  • Participate in updating and revising policies/procedures and standards
  • Assure timely submission of data to the Joint Commission, GWTG-Stroke [core measures] and to the New York State Department of Health (annually via HERDS and email)
  • Participate in community outreach and education activities including EMS
  • Coordinate and assist facilitation of monthly Stroke Support Group Meetings
  • Provide monthly feedback to area hospitals on transferred patients
  • Oversees community outreach, high risk populations and disease specific sites to establish and sustain working relationships within the network (health plan, physicians, office staff, social services staff, financial counselor, dietician)
  • Works with health care team to ensure safe handoff, coordination of care between facilities inpatient to outpatient or outpatient to inpatient coordination of care
  • Coordinates appointments including all aspects of the multi-disciplinary team (physicians, consults, supportive care services, and accompanies patients as needed to appointments
Qualifications for nurse navigator
  • Demonstrated knowledge and skills necessary to provide age-appropriate care in the assigned area
  • May identify bereavement needs of families and develop plan of care
  • Minimum of 2 years nursing experience in the specialty required
  • Older Adusts Protective Services Act (OAPSA) clearance may be required depending on location
  • Provides education and information to the patient and family, helping to make the care seamless, continuous and comprehensive
  • Serves as a resource for community educational events, such as health fairs, screenings, symposiums, and lectures staff education along with the Clinical Educator
3

Nurse Navigator Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of nurse navigator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for nurse navigator
  • Ensures compliance with hospital wide standards of nursing care
  • Acts as a source of information for the patient and articulately responds to questions
  • Conducts accurate initial assessments, and triages patients to the appropriate care providers
  • Serves as a clinical expert for health care professionals
  • Maintains the ability to set priorities to develop long and short term goals consistent with treatment plans, standards of practice, and the plan of care
  • Demonstrates clinical competence in the assigned area
  • Provides effective education, direction and guidance to clinical staff
  • Serves as an effective role model and preceptor to staff
  • Consistently demonstrates an advanced level of clinical expertise and enhanced communication skills
  • Recognizes critical deviations in patient conditions, taking appropriate action and documenting intervention
Qualifications for nurse navigator
  • Collaborates with all members of the health care team to document, assess, intervene, advocate and evaluate patients
  • Utilizes clinical expertise to assist unit staff in providing patient care and education
  • Provides effective staff inservices as needed
  • Assesses and documents the patient's physical and psychosocial condition initially and on an ongoing basis
  • Utilizes pain scale and appropriate intervention when providing patient pain relief, in consideration of patient age
  • Demonstrates clinical expertise on councils, teams and committees
4

Nurse Navigator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of nurse navigator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for nurse navigator
  • Provides education for the patient and family by reinforcing information about diagnosis, treatment plans and available resources
  • Delegates patient care activities to appropriate members of the health care team and assures care is safe and of high quality
  • Effectively incorporates patient preferences into the plan of care
  • Conducts effective patient/family teaching and documents to meet unit standards
  • Intervenes appropriately in situations where basic life support systems are threatened
  • Acts as a clinical resource to staff in the use of equipment, providing in-services, validating competencies and advising management on training needs
  • Accurately takes and records vital signs including temperature, pulse, weight, respiratory rate and blood pressure, documenting appropriately
  • Prepares instruments, equipment and supplies in an organized and timely manner
  • Recognizes situations where adverse psychological reactions are probable or changes in normal behavior patterns have occurred
  • Demonstrates safe use and care of instruments and equipment
Qualifications for nurse navigator
  • Administers medications in a safe, effective and age appropriate manner, and in compliance with all policies and regulations
  • Administers patient treatments or procedures in a safe, effective and age appropriate manner, and in compliance with all policies and regulations
  • Documents patient observations/care appropriately in the computer, on the flow sheets, or wherever appropriate
  • Develops care plans that are specific to the disease and age of the patient
  • Consistently ensures nursing practice is evidence based
  • Provides effective leadership to the healthcare team
5

Nurse Navigator Job Description

Job Description Example
Our company is growing rapidly and is hiring for a nurse navigator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for nurse navigator
  • Review patient testing, interpreting and communicating results in a manner consistent with the age of the patient
  • Lung Cancer Screening Data Collection
  • Lung Cancer Screening Patient Registry with CMS designated sites
  • Assist patients in accessing cancer care and navigating health care systems
  • Empower patients to communicate their preferences and priorities for treatment to their health care team
  • Follow established standardized processes and actively engage to improve them
  • Establishes and maintains rapport, promotes collaborative communication among a group of diverse health care providers, also maintains an effective working relationship with these individuals
  • Functions as liaison with referring services
  • Acts as a resource to hospital personnel with regard to care and coordination of services for patients
  • Coordinates scheduling with other modalities and departments as needed
Qualifications for nurse navigator
  • Understanding of JCAHO requirements
  • Provide high quality customer service to patients at the Cancer Center
  • Acts as a float and performs uro-intake providing appropriate information for that visit
  • 3 to 5 years acute care nursing experience and 2-3 Case Management experience with knowledge of health promotion/health modification preferred
  • Education RN/BSN
  • Minimum three years of experience practicing in an acute care environment

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