New Accounts Job Description
New accounts
provides training and education to Accounts Receivable Specialists related to credit policies and procedures.
New Accounts Duties & Responsibilities
To write an effective new accounts job description, begin by listing detailed duties, responsibilities and expectations. We have included new accounts job description templates that you can modify and use.
Sample responsibilities for this position include:
Monitor reports related to account opening and maintenance issues and maintain accurate record that comply with meeting exchange and firm requirements
Reviews daily reports and other job functions as related to existing and new accounts
Reviews and processes client-related documents
Provides customer service through phone calls or other communications from branch offices
Assists new recruits in opening and transferring their accounts
Evaluates CIP data based on a scoring process and address pass or fails with reps and potentially the AML Officer
Reviews return mail from clients which may include re-mailed to client, escalate to Principal or Compliance, return to the branch or possibly coding the account as abandoned
Opens and changes DVP accounts for Retail and Fixed Income Capital Markets
Analyzes and edits thousands of account data elements for conversions
Reviews legal documents for account registration changes
New Accounts Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for New Accounts
List any licenses or certifications required by the position: FINRA, BPI, GB, CFP, CFA, FSR, CB&T, COBRA, FPC
Education for New Accounts
Typically a job would require a certain level of education.
Employers hiring for the new accounts job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Finance, Economics, Graduate, Engineering, Management, Accounting, Technical, Marketing
Skills for New Accounts
Desired skills for new accounts include:
Bank deposits
Lending products
Credit products
Refer customer to specialists partner
Services to open accounts
Systems and procedures
Education
Systems and procedures obtained through prior work experience
Bank and loan products and services to effectively present the appropriate solutions to the customer
CDs
Desired experience for new accounts includes:
Work closely with the New Accounts Group, Sales Desk, Portfolio Managers and various business groups to ensure all accounts are accurately billed and all production credits are paid out on time
Work diligently and accurately on individual projects and daily work, work as part of a team, participating in group audits to minimize the risk of any and all omissions or errors
Process new accounts, terminations and account maintenance items on a daily basis
Analyze client investment decisions to ensure that all assets are being properly implemented
Partner with various business units to ensure that all investments are being appropriately accounted for in all internal systems
Work with all departments ensuring any ad-hoc projects or exceptions are completed and accurately portrayed in all systems
New Accounts Examples
1
New Accounts Job Description
Job Description Example
Our company is looking to fill the role of new accounts. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for new accounts
- High level of attention to detail while processing routine activities
- Maintains performance standards and expectations while increasing contribution to department initiatives
- Ability to work through challenging tasks to bring timely and accurate solutions
- Retain knowledge of several systems and processing guidelines
- Ability to promote a positive, team environment with a focus on client service
- Assists the department in identifying trends for the purpose of simplifying procedures and creating efficiencies for branch teams and home office
- Gain a high level expertise on the processes we support through continued training
- Work independently and as a team to meet department, division and firm objectives
- Responsible for effectively processing routine and non-routine activities/transactions by drawing on multiple information sources and understanding multiple effects of a transaction
- Maintain department statistics and perform daily controls
Qualifications for new accounts
- This role serves to help institutions identify and execute strategies to drive student success, touching upon areas such as financial aid, student accounts, records, registration, retention services and career placement
- High financial acumen and ability to direct P&L and Pro Forma development for sales purposes represent financial projections to CFO and President level client stakeholders
- Solid understanding of Compliance rules and regulations, regulatory requirements (such as FATCA, CASL, AML and QI), that impact an account opening and maintenance
- Advanced knowledge of consumer credit card profit and loss drivers and the levers with which to influence them is required
- Creativity is required to decide scores, tools and systems that should be utilized to enhance the Bank’s future
- Trust Operations
2
New Accounts Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of new accounts. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for new accounts
- Perform quality reviews where required
- Respond to branch technical questions pertaining to the department's focus
- Requires basic understanding of the brokerage industry and in-depth knowledge of area systems, processes and procedures including those of related departments and divisions
- Serve as subject matter expert to others, both within and outside of the area
- Liaison between sales and new clients to gather all appropriate setup information
- Assign and oversee resources allocated across multiple projects
- Provide timely communication to senior leadership of progress across the portfolio of Account System projects and enhancements
- Frequent communication with home office leaders, branch offices, and/or vendors to resolve issues, answer escalated questions and carry out responsibilities
- Perform quality and accuracy reviews on selected team or department work and other processing procedures in the area
- Provide input and expertise on large scale improvements or other projects within the organization, which includes project leadership where appropriate managing the involvement of different reports on project teams
Qualifications for new accounts
- 2+ years of management experience in a similar environment (brokerage, banking, or accounting)
- Ability to continuously look to improve and prepare for the future
- Must understand team/department workflows and controls
- Must be knowledgeable of and able to apply relevant firm, industry, and regulatory rules and deadlines
- Must have industry knowledge and skills in the areas of product, processes, and/or automation
- Must fully understand systems related to the team's responsibilities, and have a high-level understanding of other department systems and functions
3
New Accounts Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of new accounts. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for new accounts
- Maintain current knowledge of corporate policies, products and departmental procedures
- Build, organize and maintain process inventory for data in support of projects, special needs and ad-hoc requests
- Assess, research and analyze business and systems requirement
- Develop, code and document program using different languages
- Assist with end-to-end application testing, cases and scenarios, coordinate efforts with IT partners
- Establish relationship with team members, stakeholders and 3rd party vendors to gain maximum cooperation and buy in to solutions
- Support Ops Specialist to determine best mix of development, interfacing applications, 3rd party vendor solutions to meet business requirements and project objectives
- Detailed analysis of alternatives and presentation of recommendations for process and system improvements
- Perform Reconciliation of various account opening systems including Client Source, BPS, INA and Impact and execute tasks related to deficiencies surrounding account opening system enhancements
- Provide additional training resource to assist team lead and department supervisor while acting as a testing resource for system enhancements
Qualifications for new accounts
- Familiarity with Excel, data entry, and data analysis
- Must be able to multi-task and follow-up appropriately to take issues to resolution
- 1-2 years experience in an operations/processing position in the brokerage, banking or financial services industries is strongly preferred
- Must be comfortable working in a fast paced, team-oriented environment and stay organized to perform and prioritize multiple tasks
- Must be able to demonstrate attention to detail and commitment to accuracy and quality to ensure department goals and deadlines are met or exceeded
- Strong customer service focus that supports firm's commitment to exceed client needs
4
New Accounts Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of new accounts. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for new accounts
- Understand department procedures and required accountabilities in the area or department in which the incumbent works while addressing escalated questions independently
- Understand department procedures and required accountabilities in the area or department in which the incumbent works and reduce risk by suggesting process changes and modifications as appropriate
- Monitor & deliver on key indicators of performance and productivity metrics including Recommend to Friend, CHT, & Top Box (OSAT)
- Take timely actions to ensure a consistently high level of service in line with the GCN Strategy to deliver extraordinary customer care
- Partner closely with GNICS teams to ensure an efficient and effective New Accounts, Credit & Collections process
- Responsible for the oversight and management of the CSK application processing vendor
- Work with Risk Management colleagues to support underwriting policy changes
- Control all financial and cost lines and proactively engage with Finance to optimize costs within budget levels
- Work with HR and Training in recruitment and retention of premium talent
- Motivate staff and leaders working multiple shifts across the Center to deliver at optimal levels – ensure high levels of employee engagement and retention in a challenging environment in a high growth industry
Qualifications for new accounts
- Previous experience with Microsoft office tools and spreadsheets is required
- Bachelor’s Degree (B.A.) in Business Administration and eight (8) years experience in operations, including three (3) years in a management position in the financial services industry
- Work overtime including weekends (Sat/Sun) during peak periods
- Minimum of 2 years in a payroll environment with emphasis on processing payroll using computer software
- Familiarity with firm business process improvement methodology (BPI)
- Support business objectives, projects and enhancement initiatives of the department by developing test scripts, performing testing, implementing and measuring specific business processes in order to better serve branch teams and clients
5
New Accounts Job Description
Job Description Example
Our innovative and growing company is looking for a new accounts. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for new accounts
- Supersede signature cards and other documents
- Open and maintain TCDs and IRAs including quoting rates, securing proper documentation, remittance of interest payments, and timely redemption or roll-over of such accounts
- Interact with Note Center, IRA center, CCSU teams, Account Executives
- Process stamp, check and deposit slip orders, reviewing monthly billing for such orders
- Perform Account Closures
- Perform system and paper file maintenance
- Generate and maintain documentation waiver file and deficiency report
- Process all new accounts the same day received
- Resolves problems and complicated issues with management and branch personnel
- Oversees opening and changes to DVP accounts for Retail and Fixed Income Capital Markets
Qualifications for new accounts
- Must be well organized, possess a strong attention to detail and have the ability to prioritize and perform multiple tasks
- Communicate complex details effectively
- Advanced Excel, Hyperion, and knowledge of creating/editing macros is a plus
- Minimum of high school diploma or equivalent, college degree preferred
- Securities Industry or equivalent financier services experience preferred
- Knowledge of mutual fund and annuity related issues preferred