Network Operations Engineer Job Description

Network Operations Engineer Job Description

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Network operations engineer provides network administration, security, configuration management, and maintenance of F5 Big-IP, firewalls AWS VPC's, and switching architecture Perform F5 Big-IP to include 200+ virtual servers, 400+ pools and 700+ URL's.

Network Operations Engineer Duties & Responsibilities

To write an effective network operations engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included network operations engineer job description templates that you can modify and use.

Sample responsibilities for this position include:

Onboarding of external clients – Receive connection requests from Business units, select and present various solutions to the client, implement network changes to provide client connectivity
Troubleshooting/Fixing various network issues and connectivity problems within network containing 500+ devices
Fault diagnosis and root cause analysis of network devices
Implementing changes in routing policies
Working closely with other departments and collaborating with other IT staff
You will be required to participate in a shift pattern from Monday to Friday covering market open hours
Weekend work will be required on occasion
You will participate in an on-call rota where you will be required to be available for fault escalation 24x7 for 1 week in approximately every 8
Manage a team of Offshore engineers to provide 24x7 network support globally
Coordinate efforts in troubleshooting, upgrades and Sev1/Sev2 issues to ensure timely resolution of issues and provide status updates

Network Operations Engineer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Network Operations Engineer

List any licenses or certifications required by the position: CCNA, CCNP, CCDA, ITIL, CCENT, GCFW, GCIA, CISSP, GSEC, F5

Education for Network Operations Engineer

Typically a job would require a certain level of education.

Employers hiring for the network operations engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Engineering, Education and Training, Information Technology, Technology, Education, Networking, Electronics, Electrical Engineering

Skills for Network Operations Engineer

Desired skills for network operations engineer include:

BGP
OSPF
Voice
DNS
MPLS
NTP
F5 Big IP Devices
Firewalls and ACLs
Juniper Firewalls
Perl

Desired experience for network operations engineer includes:

Thorough understanding of TCP/IP call setup, teardown and trouble-shooting
Ability to communicate effectively to business and technical stakeholders within the business for operational, project and deployment activities have an appreciation of the risk associated with supporting a high profile network environment
A knowledge of the key Market Data Services (Bloomberg, Reuters ) that are critical to the business and the methods of delivery
Anticipate potential risks and issues while suggesting and/or implementing appropriate remedies
Make proposals on how the infrastructure can be improved through data analysis and recommendations from equipment vendors
Work with Enterprise Operations Center and Helpdesk to provide peers, management and users/customers with visibility to status of issues in the environment

Network Operations Engineer Examples

1

Network Operations Engineer Job Description

Job Description Example
Our growing company is hiring for a network operations engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operations engineer
  • Diagnose and correlate network events, identify root causes, and develop remediation strategies
  • Perform network changes and optimizations across a multi vendor, multiprotocol environment
  • Participate in technical reviews to improve network architecture
  • Directs third party agencies
  • Responsible for designing, reviewing, approving the deployment of robust, stable and manageable solutions while minimizing hardware/software/network downtime
  • Ensures databases, applications, hardware, and other related resourcesare properly maintained
  • Accountable for understanding and managing services across complexecosystems, cutting across multiple technologies, organizations, andsolutions
  • Leads daily operational functionality
  • Monitor customers networks and systems according to signed SLA and address issues proactively
  • Troubleshoot and resolve issues that involve both LAN and WAN based IP environments
Qualifications for network operations engineer
  • Infrastructure is a must
  • Server Qualification, Redhat Linux would be preferable
  • Network Qualification Cisco CCNA, Juniper JNCIA or equivalent
  • Confidence building Router/Switch configurations using Cisco, Juniper & Nortel Hardware
  • In-depth knowledge of routing/switching involving LAN and VLAN Tech including network Accelerators
  • Minimum three years experience with large scale network support
2

Network Operations Engineer Job Description

Job Description Example
Our growing company is hiring for a network operations engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for network operations engineer
  • Demonstrated ability to follow documented processes, procedures and generate, drive, and update problem-tracking tickets via multiple ticketing systems
  • Strong interpersonal, verbal, written, and problem solving skills
  • Managing the network of the chargers by
  • Work with product teams, application engineers, network engineers, database administrators, systems administrators and others to facilitate and promote the application of an Agile framework as individual contributor
  • Proofing and recommending updates, patches, replacements or upgrades to current NOC Software tools and Monitoring systems
  • Troubleshoot and provide recovery for the operational incidents
  • Provide tier 4 network support on escalations from the Technical Support team
  • Drive solutions with remote teams outside vendors
  • Install, implement and maintain health check systems across all products
  • Update network diagrams and document work in Salesforce and the Wiki
Qualifications for network operations engineer
  • Strong knowledge of TCP/IP and protocol analysis
  • Ability to troubleshoot issues with industry standard network monitoring tools
  • BS/MS in CIS or IS and/or equivalent related experience
  • Working knowledge of high connection rate load-balancing
  • Strong knowledge of Linux/UNIX system infrastructure
  • 10+ years plus combined networking, wireless, firewall, standards, certification testing, design lifecycle & documentation
3

Network Operations Engineer Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network operations engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for network operations engineer
  • Design, install, and configure supports, optimize and administer server systems, network systems and applications
  • Analyze project requirements and recommend solutions to enable enterprise integration
  • Develop and implement systems and network standards, processes, and security
  • Communicate with vendors to obtain configurations and best practice recommendations
  • Troubleshoot and resolve help desk tickets as assigned
  • Share on-call responsibilities for after hours support, as required
  • Train and mentor team members and other DeVry technical resources as necessary
  • Interact and communicate with Terminal Parties, Capacity Owners and Equipment Suppliers, other Carriers’ departments, involving exchange of detailed, technical information and coordination efforts
  • Work as a member of a global team managing large 24 x 7 cloud platforms
  • Performance monitoring, tuning and troubleshooting of large scale networks
Qualifications for network operations engineer
  • Hosting infrastructure setup and support
  • Broadcast Industry experience also an asset
  • 3 years experience with monitoring and ticketing systems such as Zendesk, Zenoss, ServiceNow, Remedy, Relic, Rigor
  • DoD 8570 IAT Level II (Security+ce or equivalent) – MANDATORY to start
  • Knowledge and experience with satellite communications technology architectures
  • CCNA/CCNP - Skilled in Satellite Communications (SATCOM), earth station equipment, and associated terrestrial systems
4

Network Operations Engineer Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of network operations engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network operations engineer
  • Provide audit support audits on monitoring tools to ensure the entire IT enterprise is properly monitored
  • Proactively grow the monitoring environment to produce more specific, early warning monitoring
  • Ensure NOC notifications are accurate and are sent out within published SLA
  • Inform manager and senior management of status on all issues and initiatives for your team
  • Own the escalation process in the absence of the NOC Manager
  • Assist in creating/updating operational run-books
  • Collaborate with client Service Management, Architecture and Engineering teams - for business-as-usual, improvements and exceptions
  • Perform the role as the Technical Lead for day-to-day Operational Management status calls, reviews and KPI arbitration
  • Utilize and exploit key Monitoring Tools and KPIs - to form a cross functional viewpoint of the overall health of the environment
  • Collaborate with the Business ITOps / DevOps teams to validate application platforms are functioning as intended
Qualifications for network operations engineer
  • Experience with iDirect/Linkway IP Modems
  • Familiarity with trouble ticketing systems, troubleshooting methodologies, and service desk operations
  • Work with various customer and ETS support groups in diagnosing ETS service related problems
  • Associate degree in CS, MIS or related technology/engineering discipline preferred or equivalent experience required
  • 3or more years working with Cisco routing and switching devices
  • Cisco CCNA, CCNP (preferred) or equivalent work experience
5

Network Operations Engineer Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of network operations engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for network operations engineer
  • Understand the various internal and external organizations - who provide the services which comprise a given environment
  • Liaison with Engineering and DevOps Teams to enhance Monitoring
  • Provide Performance metrics
  • Oversee integration of new IT projects into Operational Support Processes
  • A key driver behind network operations service delivery optimization and service improvement
  • Instrumental in the evaluation and development of technical risk mitigation plans
  • A leader for standardization (platform and configuration)
  • A mentor and leader for more junior operations engineers
  • This is an engineer III position in the FiOS Network Operations Center (FNOC), on the consumer IP team
  • The engineer III is responsible for monitoring and surveillance of the consumer IP networks which include the FIOS and DSL networks
Qualifications for network operations engineer
  • You can work independently in a team and have good communication skills
  • Clear communication (verbal & written) in at least English (and preferably also with knowledge of Dutch)
  • Experience and knowledge of Excel, PowerPoint and Word
  • Knowledge of (linux)scripting is a strong plus
  • Ability to read software coding is a plus
  • Basic knowledge of system administration is a plus

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