Microsoft Dynamics CRM Job Description

Microsoft Dynamics CRM Job Description

158 votes for Microsoft Dynamics CRM
Microsoft dynamics CRM provides technical and systems design expertise in the development, integration and maintenance of Microsoft Dynamics 365 (D365), including integration to other business systems: Power BI, ERP, and other related business systems.

Microsoft Dynamics CRM Duties & Responsibilities

To write an effective microsoft dynamics CRM job description, begin by listing detailed duties, responsibilities and expectations. We have included microsoft dynamics CRM job description templates that you can modify and use.

Sample responsibilities for this position include:

Web Development (ASP.NET, ASP.NET MVC, Web Services, HTML5, Javascript, JQuery, KnockoutJS, SignalR)
Lead teams in performing configuration and customization of the Microsoft Dynamics CRM platform, including templates and best practices specific to Private Equity/Alternative Investment, Asset Management, and Banking
Add support for new versions of the platform
Establish and maintain project plans, and manage projects to plans
Business Case development and Vendor Management
Obtain funding approval when necessary, and manage project expenditure for IT related business solutions
Identify, track and resolve project risks and issues as they arise
Ensure projects adhere to internal development guidelines
Identify, negotiate and obtain appropriate project resources
Identify stakeholders and engage stakeholder ownership of projects

Microsoft Dynamics CRM Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Microsoft Dynamics CRM

List any licenses or certifications required by the position: CRM, MS, ITIL, TOGAF, D365, CE

Education for Microsoft Dynamics CRM

Typically a job would require a certain level of education.

Employers hiring for the microsoft dynamics CRM job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Information Systems, Technical, Education, Information Technology, Business, MBA, Business/Administration, Computer Engineering

Skills for Microsoft Dynamics CRM

Desired skills for microsoft dynamics CRM include:

Software development methodologies
Web Services
ADX Portals/D365 Portals
MS SQL Server
Database design
Dependency Injection

Desired experience for microsoft dynamics CRM includes:

Establish appropriate forums for project communication, both internal and external, and communicate project progress, status and outcomes to stakeholders
Provide advice and counsel on business implementation and change activities
Identify and advocate process and portfolio improvements
Demonstrated experience in successfully running Digital projects software projects in a large complex environment
Experience in developing Business cases and running RFQ & RFT, selecting Vendors, managing and negotiating with vendor
Good understanding and experience in an IT environment - including understanding of methodologies, SDLC etc

Microsoft Dynamics CRM Examples


Microsoft Dynamics CRM Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of microsoft dynamics CRM. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for microsoft dynamics CRM
  • Build CRM forms, screens, and views workflows and reports for the user interface
  • Develop and deliver reports, briefs, presentations and project schedules to key project stakeholders
  • Lead a team during all the steps of the project, carry out the solution design of the system and supervise the assigned tasks
  • NET Technologies (C#, .NET Framework 3.5 and followed, WCF, MSMQ, Windows Services)
  • SQL Server 2008 and followed, Reporting Services, SSIS
  • Talent for connecting with onshore and offshore teams to facilitate project work
  • Work closely with Business Service Managers, IT Business Service Analysts and business partners in managing day-to-day issues, identifying process improvement opportunities, and designing solutions to satisfy business needs
  • Advocate the use of Microsoft Dynamics CRM to improve straight-through processes, controls, and reporting
  • Assist in the management of assigned projects assuring target dates are achieved and quality is maintained
  • Serve as a contributing member of a cross-functional, agile delivery team
Qualifications for microsoft dynamics CRM
  • Previous experience Project Managing a MS Dynamics CRM implementation would be beneficial
  • Scrum Master Certificate is required
  • Working knowledge of enterprise integration and third-party enterprise integration tools (E.g., Scribe, WebSphere, Informatica)
  • Strong Domain understanding of CRM in Industries including Banking and Insurance, Manufacturing, Education, Healthcare , Government and Public Sector
  • Undergraduate degree and 8+ years, or Graduate degree and 6+ years of experience as a technical Subject Matter Expertise in Microsoft Dynamics CRM and other related Microsoft Technologies and leading complex scoping efforts
  • Deep background with installation, setup, configuration, implementation, integration and testing of CRM solutions using best practices implementation methodology and/or Microsoft SureStep methodology

Microsoft Dynamics CRM Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of microsoft dynamics CRM. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for microsoft dynamics CRM
  • Assist in the design and development of Microsoft Dynamics CRM solutions that deliver the business capability necessary to support company objectives
  • Write technical specifications for designed solutions
  • Analyze workflow, business processes and data flows, assist in documenting solutions with MS Office and Visio
  • Develop CRM forms, workflows, views, dashboards, business processes, reports, plugins, and reports to satisfy business needs
  • Participate in application upgrades and execute post install activities such as smoke testing
  • Assist in coding product features and validating end-to-end execution and performance of business processes
  • Provide third level application services support to internal business users
  • Performs in-depth research and identifies sources of production issues
  • Manage the integrity of all information, workflows, reports, and filters utilized in Microsoft Dynamics Customer Relationship Management (CRM)
  • Demonstrate superior attention to detail, problem-solving and organizational skills
Qualifications for microsoft dynamics CRM
  • Experienced candidates must have at least 3 - 5 years of hands-on experience working on the Microsoft Dynamics CRM platform
  • 3+ experience doing development and configuration work in current Microsoft Dynamics environment (2011-2015)
  • Expertise in an industry vertical
  • Have core product knowledge Candidate must be a strong developer with disciplined software development skills and methods (i.e., design, seeking design reviews, TDD, unit testing, system integration testing)
  • Extensive Project Management/Scrum Master experience
  • Demonstrated ability to provide technical oversight to the integration and/or development and delivery of large and complex deliverables directly to a customer, or in support of a major enterprise-wide program from a budget, resource and timetable perspective

Microsoft Dynamics CRM Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of microsoft dynamics CRM. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for microsoft dynamics CRM
  • Perform other duties generally expected of administrative staff personnel
  • Lead Practice Council
  • Define and Develop Partnerships
  • Skill Inventory
  • Produce key project management deliverables such as project charters, project plans, resource plans, risk mitigation plans, change management plans
  • Help with CRM business development and thought leadership
  • Develop, implement and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to meet schedule, budget and quality goals
  • Establish and support knowledge-management repositories
  • Develop and implement change-management processes
  • Engage partners with onshore, offshore and near-shore workforces
Qualifications for microsoft dynamics CRM
  • Adept at delivering white-boarding and architectural design sessions for customers
  • Involved in planning of system and development deployment responsible for performing analysis to identify if applications meet software compliance standards
  • Expert SRS report writing and data schema knowledge using SQL and FetchXML
  • Strong interpersonal skills and ability to interact with clients in a professional manner
  • Obtain and maintain Microsoft certifications
  • Proven design, planning and implementation experience with Dynamics CRM

Microsoft Dynamics CRM Job Description

Job Description Example
Our company is looking for a microsoft dynamics CRM. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for microsoft dynamics CRM
  • Stay abreast on updates and new releases in CRM technologies (Microsoft’s and its competitors)
  • Educate end-users on CRM functions
  • Perform full life-cycle application development
  • Microsoft Functionality and Integration with MS CRM
  • Working on Microsoft Dynamics CRM to support Partners in accelerating their sales cycle by helping them design, develop and deploy customer solutions
  • Serve as an lead for integration between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs
  • Support business development through all stages of deal pursuit
  • Support investment decisions to help grow the offering and practice
  • Support MU personnel activities, including hiring, mobilizing, skills forecasting and career development
  • Partner with regional executive(s) to determine priorities for staff positioning on client projects, business development activities and internal investments initiatives
Qualifications for microsoft dynamics CRM
  • Installation and Configuration of Microsoft Dynamics CRM
  • Systems integration and application development using Microsoft technology stack
  • 3 years of Azure Biztalk, Azure Service Bus
  • 3+ years of experience working with Dynamics CRM with strong functional knowledge of platform capabilities
  • Experience in leading large scale, enterprise implementations of Dynamics CRM
  • Hands-on technical experience with Microsoft Dynamics CRM with formal software/project management methodologies

Microsoft Dynamics CRM Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of microsoft dynamics CRM. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for microsoft dynamics CRM
  • Create and modify custom SSRS reports
  • Support and drive business development through all stages of deal pursuit
  • One job every day – drive the offering
  • Work with account teams to drive offering sales in targeted accounts
  • Lead solution planning & design efforts for offerings
  • Provide offering education to enable account teams to position with clients
  • Drive our Area/Region partner relationships
  • Interlock with Accenture at the offering level
  • Interlock with Global CoE on offering / asset development
  • Review and approve ROMs and deals as per deal review matrix for offering
Qualifications for microsoft dynamics CRM
  • Experience working with process modeling and reengineering
  • Ability to clearly define and create detailed documentation to describe complex business processes to the lowest level
  • Advanced skill level with the Microsoft Office suite of products
  • Excellent Desktop tools skills, including advanced level use of MS Office applications
  • Excellent oral and written communication skills, a teamwork-centric work style, strong interpersonal skills, and superior organizational skills
  • Bachelor’s degree or similar in a technically related field

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