Mail Services Job Description

Mail Services Job Description

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Mail services provides mail and Distribution services for the Brigade and Battalions using required knowledge of Army regulations, Department of Defense (DOD), and United States Postal Service (USPS) manuals.

Mail Services Duties & Responsibilities

To write an effective mail services job description, begin by listing detailed duties, responsibilities and expectations. We have included mail services job description templates that you can modify and use.

Sample responsibilities for this position include:

Organizes interoffice tubs for mail filing
Answers telephones and provides customer service in a courteous and professional manner
Oversee an maintain use of various mailing and receiving equipment
Assist with staff scheduling, route assignments, deliveries, coverage, vacation, personal time, to ensure optimal service to the Institute
Maintain software integrity and upgrades as needed
Develop the long term strategic plan for TCS Direct Marketing Services and lead the creation and implementation of service offerings that drive client satisfaction and business growth
Execute against the strategic plan by providing regular and ongoing direction to the Office of Business Development in order to generate new sources of revenue
Develop and grow client relationships in order to expand clients’ usage of TCS’s Direct Marketing services
Plan, organize and direct processing activities for List Rental Fulfillment, Direct Mail Merge Purge, Campaign Promotions, Address Quality, Demographic Data, and Modeling
Work with clients and prospects to ensure our services meet their direct marketing and data processing needs

Mail Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Mail Services

List any licenses or certifications required by the position: IATA, CFR, US, CERT, ITIL, GED, CASS

Education for Mail Services

Typically a job would require a certain level of education.

Employers hiring for the mail services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Supervision, Management, Business, General Education, Business/Administration, Communication, Associates, Computer, Graduate

Skills for Mail Services

Desired skills for mail services include:

University of Arkansas Fayetteville Campus building locations
Computers and Microsoft Office programs
Outlook and Excel specifically
Computers and record keeping principles
Mail handling rules and regulations
Mail Services operations to effectively answer customer questions
3rd party shipping vendors’ processes
Postal and parcel delivery processes and principles
USPS postal regulations
Campus mail routes so as to serve as back up to other route drivers

Desired experience for mail services includes:

Candidate is subject to inside and outside activities with minimal effective protection from weather changes
The candidate is required to have sufficient hearing to accurately perceive information at normal spoken word levels
Manual dexterity is required to operate equipment in performance of duties
Ability to multitask, prioritize and work independently within a team
Ability to handle, sort and deliver mail
Ability to carry or otherwise transport mailbags and parcels

Mail Services Examples

1

Mail Services Job Description

Job Description Example
Our company is looking to fill the role of mail services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for mail services
  • Evaluate performance of staff for productivity, capability and technical expertise
  • Ensure departmental procedures are properly documented for future references
  • Participate in contract negotiations with software and file providers
  • Review operating procedures for effectiveness and efficiency of data processing operations and recommend enhancements
  • Research and process all undeliverable mail
  • Accurately opens, verifies, and sorts large quantities of mail
  • Pick up and deliver packages to different locations
  • Perform Adhoc mail/messenger related duties as required on a day-to-day basis
  • Directing daily workflow to ensure that all production and quality goals are met in an ever-changing, face paced production environment
  • Analyzing call / performance statistics
Qualifications for mail services
  • Tactful and diplomatic in dealing with users/clients/customers
  • Minimum of a Class D valid driver’s license
  • Stage work for processing
  • Broad knowledge of the Direct Mail industry including experience with NCOA, merge purge, list rental fulfillment, campaign promotions, USPS regulations and vendor software solutions
  • Bachelor’s Degree or equivalent experience in marketing or technology
  • Proven experience in driving initiatives to increase client satisfaction and/or develop new revenue sources
2

Mail Services Job Description

Job Description Example
Our company is looking for a mail services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mail services
  • Directs all imaging, record maintenance and word processing activities
  • Oversees all incoming and outgoing mail distribution, including the handling of packages and express mail sent and received through providers
  • Evaluates, develops, implements and coordinates work flow procedures throughout the department to ensure efficient and effective service to customers
  • Plans, develops and implements new methods and procedures designed to improve operations and customer service, increase efficiency, minimize operating costs and effect greater utilization of personnel
  • Serves as word processing, imaging, records management and postal issues consultant to all levels of management
  • Reviews and approves special assignments, projects and requests from various departments
  • May Operate all department equipment, including the postage machine, weigh scale, Mail Management System, Signature Mail Tracking System, Perform daily maintenance
  • Respond to inquiries in Remedy for Office Service Requests
  • To receive and assist members of the public who visit the Police Headquarters and to deal with enquires, whilst undertaking general clerical and support duties relating to enquires
  • To assist the Gloucestershire Constabulary staff in all front of house requirements
Qualifications for mail services
  • Demonstrated ability to work with cross functional teams, dig deep into the details, and be able to communicate key metrics to senior management in a timely manner
  • This role may require shift work and flexibility in working hours
  • This role works in a noisy, dusty environment
  • Overtime may be required as determined by business needs
  • Must pass the enhanced security clearance process (RCMP background check)
  • Ability to handle fluctuating work volumes
3

Mail Services Job Description

Job Description Example
Our innovative and growing company is hiring for a mail services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for mail services
  • This service covers all room bookings and catering requirements
  • Manage and operate the daily operations
  • Supervise team members in daily activities
  • Ability to effectively communicate and maintain positive business relationships with company personnel, outside resources, and customers
  • Operate the mail service in a cost effective manner
  • PacTrac system administration
  • Prepare the mail report to Management
  • Continuous meet customer expectation
  • To maintain a good working atmosphere
  • Interface with International and Domestic Courier Representatives, internal customers
Qualifications for mail services
  • Ability to lift items weighing 50 to 75 lbs
  • Ability to work overtime with minimal notice when volumes dictate
  • Limited vacation during peak seasons
  • Ability to lift up to 50lbs repetitively throughout the day
  • Customer service and cash management experience preferred
  • Management of 11 direct reports/employees and 3 contractors
4

Mail Services Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of mail services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for mail services
  • Prepares and meters company outgoing postal mail
  • Ships, receives, and tracks express packages
  • Logs and prepares sign-off sheets for certified, registered, and express mail
  • Handles customer requests, questions, and problems
  • Provides back-up support to copy center, as needed
  • Assist in the operation of the campus services office
  • Receive, manage, and track university mail
  • Assists campus service coordinator in other activities as necessary
  • Performs daily mail pickups from the US Post Office, sorts both US mail and intra-company mail (incoming and outgoing), directs it to appropriate destinations
  • Operates various postal machines and meters to weigh mail and determine appropriate postage
Qualifications for mail services
  • Management of all services conducted through the loading dock, courier room and mailroom at OCS
  • Maintaining a safe operating environment and developing safe work practices for staff and users of the loading docks, mailroom and courier room
  • Control of the campus goods lifts, traffic flow management around the dock areas and control of the designated parking spaces in the loading dock areas
  • Management of all WHS inductions for external contractors and vendors working on site at OCS
  • The thorough understanding of WHS / manual handling policies and loading dock management and management of these policies into direct process and procedures
  • The knowledge of employee engagement initiatives and campus style management to provide services that support this vision via the mailroom counter services
5

Mail Services Job Description

Job Description Example
Our growing company is looking to fill the role of mail services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for mail services
  • Delivery and unloading of merchandise involves operation of a motorized pallet jack, walk behind Hi-Low
  • Maintains office supply inventories in the Mail/Receiving area all Core areas
  • Scans boxes using X-ray equipment to watch for suspicious images that could indicate components of a bomb
  • Handles sending and receiving of records from off-site storage company and delivers to departments
  • 0-3 months of job training or experience to become proficient with all mailroom and receiving functions learning the location of team members and departments
  • Excellent driving skills and good driving record
  • Ability to complete work within defined daily and hourly deadlines
  • Responsible for the company archive system
  • The CSTS position may provide Team Lead back-up support in his/her absence
  • Providing back-up coverage and/or support to any contracted site service or project as assigned (ex
Qualifications for mail services
  • Demonstrated strong management / leadership skills and experience for a medium to large team
  • Annual review and improvement of processes and procedures to meet changing business requirements
  • Experience running a Pitney Bowes Postage Meter Machine DM1000 a plus
  • Government organization that operates a world
  • Wide enterprise network on a 24x7x365 basis
  • Mail security solutions

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