Leader, Operations Job Description
Leader, operations
provides SOC services for domestic and international clients as required in support of American Express Global Business Travel customers.
Leader, Operations Duties & Responsibilities
To write an effective leader, operations job description, begin by listing detailed duties, responsibilities and expectations. We have included leader, operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Provide standard financial services operations advice
Organizes the day-to-day operations and prioritization within assigned work area
Tours operations daily, checking on workmanship, efficiencies, safe working conditions and methods and compliance with specifications
Employee safety, process safety, and environmental releases
Assist Operations and Maintenance team with problem triage, categorization ("break/fix" vs
Achieve world class safety and environmental compliance performance
Accountable for safety and environmental performance of area
Represents all disciplines of Operations on the IPT
Coordinate with the Sales, Sales Operations, Business, Service, IT, Finance and HR organizations to progress the sales excellence strategy and provide consistent execution of the related initiatives
Ensure sufficient appropriate staff are recruited and adequately trained to fulfill their roles including undertaking formal appraisals which identify training needs
Leader, Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Leader, Operations
List any licenses or certifications required by the position: IKEA, GB, PMP, ITIL, FAA, HRC, GCP, CRA, LEAN, VPP
Education for Leader, Operations
Typically a job would require a certain level of education.
Employers hiring for the leader, operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Business, Education, Technical, Science, Manufacturing, Management, MBA, Industrial, Leadership
Skills for Leader, Operations
Desired skills for leader, operations include:
Client’s products and customer needs
American Express Credit/Collections
Operations
Windows-based applications
Environmental
For example MoSes
MG ALFA
Modeling platforms
Strong programming skills
General procedures
Desired experience for leader, operations includes:
Support client due diligence reviews, provide informational presentations on area of expertise to internal clients/colleagues and external clients
Manage a team of 3 or more members of staff
Provide specialist support to those directly involved in the management of funds / portfolio
Support production needs & requests as required for fulfillment
Perform administrative duties in a timely manner including time and attendance, workforce training requirements, safety meetings, self audits, injury & illness reporting, work order and safety work order backlog control, and overtime management
Develop project specific scopes of work, cost estimates, schedule, and coordinate projects associated with the utilities distribution systems
Leader, Operations Examples
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Leader, Operations Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of leader, operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for leader, operations
- Assures safe working environment for employees
- Develops the annual operating plan/budget and continuously reviews the plan compliance with respect to production, yields, and fixed costs
- Works with the Plant Manager and Business teams to develop sales, inventory and operating plan
- Champion use of Six Sigma/Lean tools and support HOS in driving plant improvement to develop and implement strategic initiatives relative to inventory, capacity utilization, and growth opportunities
- Owns the Fluorocarbons department capital budget and works with other departments to prioritize capital spending
- Manages raw material and finished product inventories
- Coach and develop and review the performance of the production staff
- Works with the Maintenance Department to develop and implement maintenance activities
- Works with the Training Department and Document Control to assure documentation and training is up to date
- Conforms to ISO 9000 standard
Qualifications for leader, operations
- Provides leadership in areas of commodity supply management decision-making
- Drives to achieve /exceed goals
- Highly skilled at managing complex associate matters
- Demonstrated skills in leading others and achieving results, in efficiently balancing multiple priorities and tasks
- A highly collaborative leader both within the plant with peer and divisional leadership while enlisting support, sharing best practices, and leveraging available resources
- Maintain and nurture effective working relationships/communications with key support functions
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Leader, Operations Job Description
Job Description Example
Our innovative and growing company is looking for a leader, operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for leader, operations
- Ensure adequate project team resources in Operations departments
- Cascade PGP milestones and deliverables into Operations departments
- Ensures excellent cross-functional communication (through effective meetings, email, and other means) to ensure optimal coordination between Program, Development and Operations
- Performs post-mortem reviews from an Operations perspective to ensure key lessons learned are documented and corrective action is taken
- Ensures compliance with Company revenue recognition policies for booking and shipment of orders
- Coordinated with Sales Representatives to provide sales documentation and satisfy customer requirements
- Acts as liaison to market research team to ensure market anaylsis data is properly used for quoting prices to customers
- To ensure team produces with highest levels of productivity and that the median performance keeps getting improved
- Works directly with the Program Manager on all NPI development programs as a member of the Integrated Program Team (IPT)
- Coordinates the commercial activities with the Account Managers and/or Sales team
Qualifications for leader, operations
- Direct people leading experience of 2-5 years in a Premium call center customer service environment (preferably in Business to Business and Business to Consumer servicing sector)
- Highly proficient in SFDC (custom reporting, needs assessment, operational flow)
- Highly proficient with Word, Excel, Powerpoint
- Develop, maintain and manage close working relationship with customers and other stakeholders
- Organizational Team Building
- Applied Leadership
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Leader, Operations Job Description
Job Description Example
Our innovative and growing company is looking for a leader, operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for leader, operations
- Manages the Operations project coordinator(s) to support installation projects for NA customers
- Ensure strict compliance with environmental requirements
- Drive measured improvements in effectiveness and efficiency of the selling processes
- Collect, analyze, report & present on sales excellence related data and information
- Capture risks and opportunities related to sales excellence, publish notes and recommendations for improvement and faster implementation
- Provides adequate direction for each team leader / lead operator
- Performs appropriate Manage Production roles as determined by Plant / Business (Operate Plant, Operating Discipline, Produce to Plan / Record Production)
- Knows and advocates Life Critical Standards within the facility
- Shows courageous leadership by coaching, asking questions, and intervening when needed
- Manages the operating activities of an assigned department or segment
Qualifications for leader, operations
- The ability to liaise with colleagues and piers at all levels
- An innovative nature with a proactive approach to developing the site
- The ability to work in a cross-functional organisation
- Candidates must have some previous knowledge in papermaking
- Able to travel 40% of time to branches across the region for in-person coaching and training
- Experience in , AOD Melting preferred
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Leader, Operations Job Description
Job Description Example
Our company is hiring for a leader, operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for leader, operations
- Provides Operations Supervisor’s first line of support for resolving personnel and coordination issues with other functions
- Develops a manufacturing plan and establishes procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer and company quality standards
- Manage a team responsible for tax services Coach, train and mentor direct reports, provide opportunities for employee development
- Participate in the decision process regarding capital expenditures and asset redeployment activities
- Well experienced with Project Management, Audit and Workflow Management, SLA
- Manage team of SMEs and Audit Lead in timely completion of audits and ability to present data to the management
- Ability to form, design, review and approve complex business rules based on Guidelines
- Possess strong thought process for automation
- Apply leadership skills to motivate and train subordinates in Lean Manufacturing based continuous improvement
- Monitor and evaluate processes and department KPI's to identify improvement opportunities
Qualifications for leader, operations
- Minimum 5 years’ experience in an external customer facing business, function, engineering or marketing role is required
- Six Sigma Green Belt or higher certification and practical usage is considered a plus
- Sales process and project management expertise
- Training and development expertise
- Leadership impact with broad business and technical acumen
- Strive for continuous self-improvement
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Leader, Operations Job Description
Job Description Example
Our company is hiring for a leader, operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for leader, operations
- Promoting EHS policy, implement the EHS management system and ensure continual improvement of EHS performance in day-to-day operations
- Utilize personnel and equipment in the Operations area to meet production objective at the highest quality and service at the lowest possible cost
- Maintain an ongoing knowledge of manufacturing processes, operations and quality standards to help ensure the utilization of the best production methods and meeting of quality specifications
- Process store-to-store transfers, RTV’s and company initiated merchandise claims
- Participate in product knowledge training and be ready to assist customers on the sales floor
- Clear communication through directing on-floor work assignments, operational tasks, leading & communicating company objectives to associates, and providing on-floor training of all associates
- Uphold company standards for merchandise presentation of the best apparel and footwear brands in sporting goods
- Demonstrated knowledge of maintenance to include predictive/preventive
- Basics of sales function as it relates to plant sales optimization
- Excellent writing skill -- examples may include, but are not limited to, composing performance reviews, corresponding with corporate leadership, and composing venture summaries
Qualifications for leader, operations
- Take pride in self and fellow employees of the company
- Hands-on experience of improvement projects (System CIPs, Shainin projects, Kaizen activities )
- A minimum of an Associate's Degree in an engineering or math related technical field is preferred
- Previous experience managing a represented workforce is preferred but not required
- 2 years of experience in manufacturing, preferably in vaccines or pharmaceutical industries
- This individual must be customer oriented and willing to help people