IT Senior Manager Job Description

IT Senior Manager Job Description

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IT senior manager provides leadership for those involved in the innovation and optimization of information and technology systems supporting company business processes.

IT Senior Manager Duties & Responsibilities

To write an effective IT senior manager job description, begin by listing detailed duties, responsibilities and expectations. We have included IT senior manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Financial and operation applications controls reviews
IT general controls reviews
Sarbanes-Oxley readiness and controls optimization services
Pre- and post-implementation assurance reviews
Project assurance services
Collaborate with the business to understand strategy, needs, and end-user needs, then develop and drive a services/support strategy to meet those needs
Plan and implement a resource strategy (internal vs
Prioritize initiatives based on business need, cost and impact
Provide innovation and leadership in the selection, implementation and use of tools and best practices
Must oversee production support activities of multiple

IT Senior Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT Senior Manager

List any licenses or certifications required by the position: PMP, CISA, ITIL, CISSP, PMI, CPA, SW, CIA, SAFE, CISM

Education for IT Senior Manager

Typically a job would require a certain level of education.

Employers hiring for the IT senior manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Engineering, Technical, Education, Information Technology, Information Systems, Project Management, Management, Science

Skills for IT Senior Manager

Desired skills for IT senior manager include:

Reporting
Computer systems validation requirements and all necessary compliance requirements for workflow
IFRS
Internal accounting controls and professional standards and regulations
Audit-preparation software and an understanding of the impact of technology
Consumer products
Information custody for medicinal products companies
Medicinal product R&D and commercial business and prior leadership in information and technology support in this domain
Pharmaceutical
With demonstrated experience driving new systems implementations are

Desired experience for IT senior manager includes:

PMP certification preferred, but prior success on the job is most critical
Ability to work closely with multiple internal technology teams (TDCT TS, CSTS, Wealth TS, Insurance TS, ITS)
Exceptional organizational skills - able to see the big picture while paying attention to small details
Ability to thrive with an environment of ambiguity
Ability to synthesize information quickly in an understandable cohesive manner
Highly organized, self-motivated, risk oriented

IT Senior Manager Examples

1

IT Senior Manager Job Description

Job Description Example
Our innovative and growing company is hiring for an IT senior manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT senior manager
  • Working with the project managers, you will review and monitor the quality of project deliverables, oversee project tracking and ensure project management processes are understood, adhered to and institutionalized for consistent high quality
  • You’ll develop measurements to track progress and identify course corrections as needed in our quest for predictable, high-quality delivery
  • You will be an escalation point for risks and issues
  • You will also partner with the Enterprise PMO on process and standards improvements
  • We are looking for a senior project/program management professional with people management experience who will help raise our game in project management proficiency and excellence and project delivery predictability
  • You will be engaged in building for the future and in managing a growing project portfolio
  • Additionally you will focus on ensuring projects are delivered according to our framework in a way that meets audit regulations and supports our business imperatives
  • Champion project management practices
  • Experience with Automation and Machine learning
  • Provide rapid resolutions and responses to biz partners
Qualifications for IT senior manager
  • Strong leadership and proven track record and experience leading and managing teams responsible for quality assurance for portfolios in a complex large-scale mission critical environment
  • Expert knowledge of project management methodologies, Agile, and Scrum preferred
  • Talent Management - Develop the talent in the team
  • Should
  • Drives through ambiguity, self-motivated and thrives on minimal supervision
  • Degree in Information Technology, Engineering, Computer science or related
2

IT Senior Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of IT senior manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT senior manager
  • Establish and ensure weekly project reporting occurs including tracking and communicating schedule changes, delays, and accelerations for initiatives associated with the Executive community
  • Meet or exceed established SLAs
  • Ensure appropriate KPIs are in place to drive desired behaviours and results
  • Establishes a data centric approach to operational excellence
  • Proactive communications of any customer / business impacting events
  • Critical results
  • Deliver products that meet or exceed B2B customer needs
  • Standardize and simplify EDI and electronic invoicing solutions
  • Create an open environment where diversity is leveraged for improved outcomes
  • Project/Program Schedule
Qualifications for IT senior manager
  • Must be familiar with systems scope and project objectives as well budgeting and timeline creation
  • Candidate must be flexible, have a mature attitude, show the ability to grasp new technologies, and be comfortable with working with tight deadlines
  • The candidate must have experience managing internal custom software development projects SaaS implementations and vendor managed delivery teams
  • Must be familiar with and be able to create/adhere to RACI matrix
  • Must have strong interpersonal skills and be familiar with a matrix management structure
  • Must be able to help identify process improvement where needed
3

IT Senior Manager Job Description

Job Description Example
Our growing company is looking to fill the role of IT senior manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for IT senior manager
  • Maintain responsibility for timely and effective project communications including stakeholder and sponsor interactions, meeting management, and reporting
  • Leads the identification and implementation of project management processes, methods, tools, guidelines, and standards to establish a stable framework that fully supports all project teams and stakeholders
  • Resource management within the team – including capacity planning, resource allocations and assignments on projects
  • Reviewing status reports and management updates/presentations to ensure they are timely, complete, clear, accurate and of high quality
  • Manages the budget negotiates for and acquires resources
  • Monitors and guides the IT Project Intake, Planning and Delivery process to ensure projects are appropriately defined, planned, prioritized, funded, resourced and managed to successfully deliver IT business commitments
  • Mentors and coaches other individual contributors in the Corporate Procurement function and upholds internal and external policies, regulations and laws
  • Liaison between the Executive Community and the Product/Engineering groups, PM, and Engineering teams collecting and presenting customer experiences to Product/Engineering groups, TAMS, and IT Service Manages based on technology and product issues encountered across the Executive community
  • Demonstrate End-to-End Innovation, technical depth and breadth across the product portfolio through the performance of typical work activities
  • Possess advanced analytical problem-solving skills that effectively leverages and references data to evaluate situations and determine potential solutions and strategies
Qualifications for IT senior manager
  • Project Management certification PMP, ITIL (an asset)
  • Bachelor’s degree in computer science, business or a field related to the area of consulting is expected
  • At least 10 years’ combination of business and technical experience
  • PMP, PgMP strongly preferred
  • Industry experience in Technology/Hospitality/Construction with multi-unit businesses preferred
  • Experience managing internet service providers, circuit procurement, contract management, and service implementation and activation
4

IT Senior Manager Job Description

Job Description Example
Our growing company is hiring for an IT senior manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT senior manager
  • Responsible for all of the program activities related to program definition, program benefits delivery, and program closure - incorporating change management throughout
  • Responsible for the program/function team management
  • Establishes processes and procedures for maintaining program oversight and decision-making support for policies and practices throughout the course of the program
  • Accountable for ensuring program complies with established enterprise portfolio management governance and processes including intake, quarterly reviews, and annual planning
  • Drive operational excellence and productivity in team
  • Manage external partners and vendors who deliver services to ensure performance
  • Manages daily information technology for assigned customers and clients
  • Manages the activities of multiple IT support teams
  • Maintains an IT Department Master Project Plan, including schedules, and implements Project Management principles for the department
  • Acts as the IT Department Information Security Officer, performing risk assessments, compliance testing and implementing security tools and processes for all systems
Qualifications for IT senior manager
  • Sense of urgency to get incidences resolved and closed
  • 8+ years of experience in managing QA teams
  • Expert knowledge of SAP applications modules such as SD-Sales and Distribution, MM-Materials Management, FICO -Financial Accounting and Control, FSCM-Financial Supply Chain Management
  • Sound knowledge of the Order-to-Cash process and Procure-to-Pay process essential
  • Knowledge and application of concepts such as continuous integration, continuous build highly desirable
  • Ability to work with and interact with multiple stakeholder groups and agencies/vendors
5

IT Senior Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an IT senior manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for IT senior manager
  • Effectively manage the performance of the IT/Cybersecurity Compliance team members to ensure successful completion of key team objectives
  • Manage the on-going strategy of the GRC program to meet regulatory and company requirements
  • Conduct an annual assessment of key risks across IT/Cybersecurity and develop a compliance risk assessment testing plan
  • Work closely with IT Cybersecurity organization to oversee issue management follow-up and remediation plans
  • Develop, collect, and report on IT/Cybersecurity compliance metrics
  • Consults with customers regarding regulatory and/or compliance matters
  • As a key member of the Cybersecurity organization, participate in a rotational on call for Cyber Incident Response Team (CIRT) head role
  • Oversee the Security Awareness program
  • To programme manage all aspects of service and project delivery
  • To own the Customer relationship within the Partnership
Qualifications for IT senior manager
  • Ability to multi-task, analyze complex problems, think creatively, communicate recommendations, influence change and drive process and discipline in a very dynamic environment
  • Exceptional verbal & communication skills, presentation skills and demonstrable ability to interact effectively with all levels in the organization with business partners and technical teams
  • Experience in vendor evaluations, RFI, RFP, contract negotiation and closure
  • Core knowledge in Agile and SDLC Methodology preferred
  • Salesforce.com (SFDC) experience preferred
  • Required Experience - 5+ years’ experience managing HCM implementations on Workday/SuccessFactors

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