Internal Sales Representative Job Description

Internal Sales Representative Job Description

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Internal sales representative provides pre-sale and marketing support of Foresters Financial products across all business lines in an effort to drive sales.

Internal Sales Representative Duties & Responsibilities

To write an effective internal sales representative job description, begin by listing detailed duties, responsibilities and expectations. We have included internal sales representative job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide EBR case level support
Provide inbound phone queue coverage
You will work exclusively with an Outside Sales Region in supportive sales functions
Organise and attend customer activities, web demos, sales appointments, follow up material etc for aligned AMs
Account size ranges
Ensure efficient and regular communications between the teams
Responsible for processing, scheduling, expediting and updating sales orders to meet the dealer and customer requirements, communicate with dealers, customers, District and Regional Sales Managers concerning product availability, delivery, and pricing product information to resolve calls of concern
Logistics coordination with shipping - when loads have or will actually leave
Authorize the return of product when needed, issue credit and debit on any discrepancies of invoices, which may occur
Fulfil all enquiries received by Sales/Scientist teams

Internal Sales Representative Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Internal Sales Representative

Typically a job would require a certain level of education.

Employers hiring for the internal sales representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Finance, Marketing, Education, Supervision, Secondary Education, Graduate, Engineering, Management, Economics

Skills for Internal Sales Representative

Desired skills for internal sales representative include:

Retail investments products
Building products
With a sound understanding of all products and materials would be an advantage
Financial industry and eagerness to learn new products
Specifically ETFs
Company IT systems
English
Products
IT systems
American Century investment management

Desired experience for internal sales representative includes:

Medium knowledge of office software, esp
Understands the role of IT within area of specialization and how HP's solutions differentially address specific vertical industry challenges their cross-segment capabilities
One day you’re working with a hotel, the next, with a hospital, then the following week, a transportation company
Experience in a telesales, customer service or account management role
Demonstrated ability to achieve targets and KPI's
Well-developed written and verbal communication skills, with a knack for influencing and engaging senior stakeholders

Internal Sales Representative Examples

1

Internal Sales Representative Job Description

Job Description Example
Our growing company is looking to fill the role of internal sales representative. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for internal sales representative
  • Understand American Century's products and services to accurately sell our offerings to Intermediary sales clients and prospects
  • Maintain contact with customers during the project and at the end by phone
  • Provide sales support to customers, Account Managers, Product Support and Service Representatives in respect of spares and wear parts
  • Provide technical support to customers by advising on the use and features of various parts
  • Liaise with Pricing coordinator & Account Managers in relation to gross margins, market prices and delivery priorities
  • Provide spares and wears quotations to Account Managers or to customers direct
  • Determine stock availability & appropriate method of shipping to meet customer delivery requirements
  • Arrange for freight and insurance through the Logistics department, expediting orders where required
  • Liaise with appropriate internal personnel in respect to warranty, credit notes and invoicing
  • Provides sales support to customers, Account Managers, Product Support and Service Representatives in respect of spares and wear parts
Qualifications for internal sales representative
  • Telesales experience OR an interest in developing sales skills if you don't
  • Experience with actual Software applications
  • Experience in working in a customer-facing organisation / sales function in a ‘technical sale’ environment ( 2/5 years)
  • Excellent communication skills and the ability to interact with people of all levels to build and maintain strong working relationships within external customers and within the organisation
  • Regular meeting/communication with the Customer Service and BU Marketing teams
  • Strong numeracy and MS EXCEL proficiency
2

Internal Sales Representative Job Description

Job Description Example
Our company is looking for an internal sales representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for internal sales representative
  • Collaborate with R&D to develop new generation products for key clients
  • Responds to direct telephone and written customer enquiries
  • Discusses use and features of various parts with customers
  • Ascertains availability, cost, pricing and customer sales history for relevant parts
  • Liaises with Pricing coordinator as to gross margins, market prices and Account Managers about delivery priorities
  • Determines appropriate method of shipping to meet customer delivery requirements
  • Arranges for freight and insurance through the Logistics department
  • Expedites orders and freight
  • Serving customer’s quotation through preparation, sending and monitoring offers
  • Serving orders through checking if they are correct with the offer or current trade conditions with customers, reconciliation of any ambiguities, putting the order into the system, sending the confirmation
Qualifications for internal sales representative
  • Experience of using ERP and CRM systems
  • Previous experience in similar position (service/call center, sales support)
  • Ability to work with various software packages (MS Office)
  • 2 years previous experience in a similar position (service/call center, sales support)
  • Day-to-day technical support for all parts of the local STC business
  • Minimum of 5 years in a Technical Role supporting clients either face to face or by phone
3

Internal Sales Representative Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of internal sales representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal sales representative
  • Stock transfer management between stocks for the very urgent tools
  • Control and actualization of the orders
  • Invoicing for customers
  • Ordering tools for tests
  • Analyzing and solving problems connected with sales process
  • Support in preparation of the yearly, quarterly and monthly plans, following guidelines of the higher management
  • Realization of the accepted yearly, quarterly and monthly plans
  • Support in analyzing and reporting of the level of accomplishment of the yearly, quarterly and monthly plans
  • Cooperation with the Finance Department in the process of debt collection
  • Giving customers all trade information in response to written and verbal questions
Qualifications for internal sales representative
  • Must be comfortable with technology and be proficient in Excel, Outlook and CRM
  • Ability to work on own initiative within a diverse team
  • Excellent telephone manor to support a wide range of clients and distributers with technical queries and assist them in a timely manor
  • Previous experience in a similar position within a customer service industry
  • High attention to detail with the ability to write routine reports and correspondence
  • Strong interpersonal skills with the ability to build rapport with internal and external customers
4

Internal Sales Representative Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of internal sales representative. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for internal sales representative
  • Servicing customers’ complaints and returns of the articles
  • Putting new customers in the SAP system and conditions agreed with them
  • Creating indexes of new materials purchased from vendors
  • Constant qualifications development through self-education and active participation in trainings
  • Carrying out other instructions of the supervisor
  • You will manage and grow existing accounts identify and pitch for key opportunities in new accounts
  • Coordinate and participate in dental trade shows
  • Deliver timely reports and communication to the management team as set
  • This role is an autonomous role that reports to the National Sales Manager
  • You will work in collaboration with the internal sales and marketing team
Qualifications for internal sales representative
  • Minimum one year of sales and/or leadership experience or FINRA Series 6 & 63 licenses
  • Obtain FINRA Series 7 or 66 as required
  • Team player, shows initiative/resourcefulness, actively seeks opportunities to make a contribution
  • Able to learn quickly, retain knowledge and information
  • Capable of calculating figures and amounts such as discounts, interest, commissions, proportions and percentages
  • Proficient in the use of electronic databases, spreadsheets and e-mail
5

Internal Sales Representative Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of internal sales representative. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for internal sales representative
  • Regular outbound telephone contact with existing clients to build relationships to obtain new quoting opportunities and repeat business
  • Ideally qualifications in Chemistry at Degree or a minimum at A Level
  • Work with agents to identify client needs and recommend product offerings and marketing strategies
  • Support and execute on all sales & marketing initiatives and corporate strategies as set by management
  • Expected to meet all core call related metrics as set forth by management
  • Utilize systems, technology and tools to track activities and profile agent data in effort to expand reach of product distribution
  • Maintain a proactive and supportive relationship with sales, marketing, operations teams, and all internal partners
  • Provide daily/weekly feedback on sales related activity
  • Adhere to the rules and practices set forth by Compliance
  • Developing a network of business partners
Qualifications for internal sales representative
  • Must be a people-oriented team player
  • Must have relevant experience in a customer service industry
  • Must have excellent telephone manners
  • Experience using a SAP sales system would be highly regarded
  • You must have full working rights in Australia to be considered for this role
  • Ability to effectively communicate verbally and nonverbally

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