Internal Communication Job Description

Internal Communication Job Description

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Internal communication provides evidence of recognized professional competence, familiarity with Microsoft Word, Excel, and PowerPoint, and must have either proven or presumptive scholarship in subject matter field.

Internal Communication Duties & Responsibilities

To write an effective internal communication job description, begin by listing detailed duties, responsibilities and expectations. We have included internal communication job description templates that you can modify and use.

Sample responsibilities for this position include:

Collaborates with a broader global Corporate Communications team focused on delivering a broad range of internal and external communications for our global business
Ensure the planning, development, and execution of communications consider all audiences/levels in the firm
Use a wide range of communication channels (webcasts, face-to-face, video, online, print, social media, ) to engage and inform all levels of colleagues globally
Creating internal communication materials (banner, TV screen, new media)
Coordinating and writing internal news about our main initiatives
Maintaining and populating the Innovation Knowledge Center (SharePoint site)
Helping in events’ organization, pre and post communication messages
Coordinating logistics for specific events or ad hoc requests
Monitoring the efficiency of our campaigns (KPI)
Maintain team member suggestions, publish and distribute results to all team members

Internal Communication Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Internal Communication

List any licenses or certifications required by the position: PMP, GOLD, CECRL, B2

Education for Internal Communication

Typically a job would require a certain level of education.

Employers hiring for the internal communication job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Marketing, Journalism, Communication, English, Public Relations, Education, Business, Business/Administration, Writing

Skills for Internal Communication

Desired skills for internal communication include:

Excel
MS Office
Word
French
German
Illustrator
Microsoft Office
Photoshop
Luxembourgish would be an advantage
PowerPoint

Desired experience for internal communication includes:

Higher education (HR, Psychology or Marketing)
Knowledge of current best practices in communications
High level of literacy in Russian and English
Gain and maintain a solid understanding of the One Firm agenda and the tools which help the Lines of Service to deliver their business priorities
Lead the development and implementation of an effective internal communication approach for One Firm messaging including people, clients and markets, compliance and regional messaging
Build relationships with and co-ordinate commercially focused communications for the Head of People, Head of Regions, Head of Clients and Markets and General Counsel

Internal Communication Examples

1

Internal Communication Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of internal communication. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for internal communication
  • Arrange Sales Directors Calls
  • Support the planning and scheduling of monthly team meetings yearly off site meetings (collating slides, agenda setting, speaker confirmations and taking minutes)
  • Support in the creation of presentations
  • Assist with travel arrangements and in the processing of travel expenses
  • Gain experience in the management of an agenda
  • Lead Heart of the House program, serving as primary point-of-contact for questions
  • Serve as back-up for communication vehicles, and related projects
  • With oversight from the Manager, Internal Communications and in partnership with the Media Relations team, deliver crisis/issues communication plans to targeted internal stakeholders and audiences
  • Partners with the Media Relations team to deliver crisis/issues communication plans to targeted internal stakeholders and audiences
  • Provide special writing or presentation support, related to content creation/curation when requested, for senior executives and/or special company events, internal town halls
Qualifications for internal communication
  • Establish a robust planning and scheduling approach
  • Lead communication managers to deliver communications, including scripts, copy, events, intranet sites and distribution lists
  • Work closely with other members of the Internal Communication Leadership Team to develop a co-ordinated approach across the firm and tailor One Firm messages for the Lines of Service
  • Collaborate with colleagues across Corporate Communications to identify opportunities for integrated communication
  • Manage regular measurement, temperature testing and feedback approaches, analyse results and provide insights and recommendations
  • Deputise for the Head of Internal Communication when required
2

Internal Communication Job Description

Job Description Example
Our growing company is looking for an internal communication. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for internal communication
  • Lead the roll out of employee engagement survey tool across the region
  • Partners closely with senior management in Technology and business line roles to identify business/communication objectives and translate into internal communications plans
  • Researches, develops, and executes large and/or complex internal communications plans
  • Plans and coordinates large scale global events for ICM technology employees including town halls, leadership staff meetings, and management meetings
  • Developing dedicated web and digital communication strategies to boost the Company’s values and image
  • Designing, building, implementing and maintaining the Company’s Web and Digital communications via both traditional and innovative communications channels, for both external and internal clients
  • Being responsible for implementing the appropriate methods and tools to provide more visibility to internal communication and change management, in strict coordination with HR
  • Managing the design and production of all traditional communication tools brochures, flyers, invitations, banners, roll-ups
  • Source and write Quaker Chemical news and internal promotional content for internal distribution, using various platforms (both print and electronic)
  • Capture and update supporting materials as needed
Qualifications for internal communication
  • Experience managing communications in large complex organisations
  • Track record of working with and advising senior leaders
  • Bachelor’s Degree, Master’s Degree in Communication, fluent in English
  • Bachelor's degree in liberal arts, business or related discipline (English study, technology communication or journalism desired)
  • Creative and details oriented
  • Planning and prioritization capabilities
3

Internal Communication Job Description

Job Description Example
Our company is looking to fill the role of internal communication. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for internal communication
  • Work autonomously and build partnerships/network with senior stakeholders marketing and communications teams
  • Design and implement, given the case, the crisis communication plan for the Global Function, aligned with the corporate process and guidelines
  • You are the first single point of contact for community work and the organizer for
  • Create and publish content to all internal communication channels
  • Publish and proof read various internal communication material
  • Take ownership for the Arjo intranet content for the Corporate sites on the Intranet
  • Create internal presentation material such as Corporate presentation, CEO presentations etc
  • Support major corporate projects within Arjo as communication business partner
  • Specific Trainings
  • Defining the user impact of a change project through change impact analysis, resistance and stakeholder management
Qualifications for internal communication
  • You are passionate about technology and IT solutions
  • Excellent communication and inter-personal skills (written & spoken)
  • Good knowledge of new social media and trends
  • Innovative mindset and customer focus
  • Good planning and reporting skills
  • Master level required from Business Schools / University (Marketing, Communication, Political Sciences, Business)
4

Internal Communication Job Description

Job Description Example
Our company is growing rapidly and is hiring for an internal communication. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for internal communication
  • Creating business change management plans to maximise user adoption and minimise resistance for IT initiatives
  • Coaching project managers and teams to embed and conduct business change management activities within the project lifecycle
  • Performing change activities during project implementation and ensuring the change is sustained in later phases
  • Sharing experience of specific projects and specific services lines in order to enhance team knowledge and performance as a whole
  • Developing relationships with delivery-related teams and work proactively with the business
  • Prosci change management qualification or equivalent
  • Experience in a dedicated change and communications role, business change management principles, methodologies and tools
  • An understanding of professional services business processes
  • The ability to influence others to gain their support for change
  • The ability to engage and manage technical and non-technical stakeholders, and explain complex technical concepts in non-technical language
Qualifications for internal communication
  • Assist with the development and implementation of the company’s global internal communications strategy
  • Lead internal communication planning and execution for European and global projects
  • Lead and assist with communication efforts to drive employee engagement in the Arrow brand
  • Manage and produce content for major communication channels such as email, intranet, video, townhalls, live streaming events and enterprise social media
  • Manage projects and day-to-day deliverables to ensure they are communicated with the right message to the right audience at the right time
  • Define and track qualitative and quantitative measures that illustrate the results of our communication efforts
5

Internal Communication Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of internal communication. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for internal communication
  • Develops, manages and deploys a “turn-key” community event management services
  • Cultivates strategic community contacts that benefit and aid the hospital’s efforts to build the brand, increase presence and extend outreach activities in the community
  • Ability to engage and interact with senior and/or executive leadership
  • Develops and implements effective and manageable database tracking and reporting systems while complying with reporting requirements
  • Manages and controls monthly budget expenses
  • Establishes linkage and promotes referrals between the hospital and community agencies when
  • Manages supervisor of internal communication supervisor
  • May occasionally represent the organization at employee events and/or community events on evenings or weekends
  • Excellent verbal and written communication skills, strong organization skills with attention to detail and solid computer skills are essential and required
  • Must have strong collaborative skills, must be a strong facilitator and have the ability to work independently within a matrix organization
Qualifications for internal communication
  • Provide a full range of communications support including writing, editing, presentation development and meeting coordination, basic technical support for live streaming, webcasts
  • Six to 10 years of proven internal communications strategy development and delivery, ideally at a global medium- or large-sized company
  • Ability to manage multiple projects with time-sensitive deadlines in a fast-paced environment
  • Excellent writing skills with extensive experience in all forms of corporate communications
  • Self-directed worker with proven ability to work effectively with internal clients of all management levels across an organization
  • Strong editing skills based on AP Style

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