Field Applications Specialist Job Description
Field applications specialist
provides applications support, making technical presentations and conveys a strong technical knowledge of company products and technologies.
Field Applications Specialist Duties & Responsibilities
To write an effective field applications specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included field applications specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Maintain theoretical and practical knowledge of molecular biology methods including NGS sequencing, qPCR, SNP Genotyping, mRNA Seq, and digital PCR across a variety of specialty applications
Provide high quality sales support, engaging with customers to provide technical discussion, seminars, and demonstrations
Provide multi-faceted customer support including on-site and in-house training, email and phone inquiries, applications discussion, planning and troubleshooting, and data analysis
Collaborate with in-house teams to provide customer feedback and enhance future products the training program
Provide challenging opportunities for personal and professional growth
Provide a unique, exciting, and highly engaging team culture aimed at integration of corporate and field based colleagues … working as one for all
Host excellent team and company-wide events multiple times a year
Assist sales and support in pre-sales functions working with customers to enable analysis based on experimental design and application
Documents and processes all service and customer account related reports, updates, and communicates in a timely and professional manner
Contribute to presales activities by providing technical presentations on the features and benefits of POROS and CaptureSelect products
Field Applications Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Field Applications Specialist
List any licenses or certifications required by the position: CA, MALDI, HTL, HT, MAS
Education for Field Applications Specialist
Typically a job would require a certain level of education.
Employers hiring for the field applications specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Life Sciences, Chemistry, Science, Medical Technology, Life Science, Technical, Mathematics, Biological Sciences, Biochemistry, Computer Science
Skills for Field Applications Specialist
Desired skills for field applications specialist include:
Assigned products and technologies
Assigned solutions and technologies
Hologic Diagnostic Division products
QPCR
SNP Genotyping
Automated liquid handling systems is advantageous
Analytics used to support purifications processes
Automation / instrumentation and related applications
Capillary Electrophoresis
Digital PCR across a variety of specialty applications
Desired experience for field applications specialist includes:
Contacts customers via email, telephone or in person
Continuous use of the computer, using the keyboard and mouse, the ability to use the computer simultaneously while on the telephone
Ability to frequently and accurately communicate with customers face to face, via telephone or by email
Ability to lift, carry or otherwise move and position objects weighing up to 50 pounds when setting up equipment
Ability to use and wear safety protective gear/equipment
Troubleshooting image quality problems related to scan protocols/product use and assisting customers with the use of Invivo products for optimum clinical performance
Field Applications Specialist Examples
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Field Applications Specialist Job Description
Job Description Example
Our company is looking for a field applications specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field applications specialist
- Conducts on-site customer training for customers for assigned instrumentation and applications
- Participates in new hire training/mentoring activities
- Pacific Biosciences is seeking a Field Applications Specialist, with a strong customer focus to support the SMRT™ sequencing workflow and its applications in the Nordics region of Europe
- The candidate will employ expertise in customer training, implementation and validation of SMRT™ sequencing, biological insight and bioinformatics
- The candidate will assess the customer’s experimental needs and implement training, experimental design, and analytical approaches as needed to ensure customer success
- The ability to communicate with customers both pre- and post-sales
- A key part of the role will be to work in close conjunction with the EMEA FAS team to share and implement best practices across the entire customer base
- Collaboration and coordination with local sales colleagues is essential to maximize consumables utilisation and effectiveness of the SMRT sequencing platform at the customer site
- The candidate will be working in a fast-paced environment, interacting with customers, other scientists and engineers from a wide variety of backgrounds
- The candidate is a partner to the customer in understanding and analysis of data derived through the use of a SMRT sequencing platform
Qualifications for field applications specialist
- Supports the local Field Applications Support Specialists in defined territory
- Excellent interpersonal and presentation skills, Microsoft Office Suite proficient to include Microsoft Word, Excel and PowerPoint
- Ability to work in a field team environment, and must be customer focused with appropriate sensitivity and sense of urgency for customer issues
- Responsible for the Fermentation Technologies (FRT) business in their defined territory
- Lead the collection of customer's technical requirements, and translate into technical quotes
- Organize and set up product demonstrations and evaluations at customer sites, trade shows and meetings
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Field Applications Specialist Job Description
Job Description Example
Our innovative and growing company is looking for a field applications specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field applications specialist
- Be instrumental in the development, validation and implementation, and maintenance of scaled processes, that will enable entities to sequence/screen at a high throughput level
- Assist customers in the development and validation of the workflow process
- Continuously update scientific & technological knowledge for support of customers, concentrating on knowing and identifying current and novel applications which would benefit the success all customers
- Support existing and newly released products and applications, and aid in their introduction
- Continuously update both scientific and product knowledge for support of customers
- Communicate effectively within a team to enhance others knowledge and disseminate information
- Provide updates on new and revised products, technical updates and solutions to customers, providing suggestions for operational improvements
- Accountable in leading the application support for Single Use products – Bioreactors & Mixers connectivity solutions, and Filtration
- Plan the integration process
- Main responsible for the customer satisfaction for assigned systems, demonstrating proactive attitude and actions to optimise their performance and image
Qualifications for field applications specialist
- Support internal business partners with FRT product portfolio
- Act as technical lead for customer review & approval of qualification documents (P&IDs, Functional Specifications, test protocols)
- This role may involve a significant travel in support of sales in North America
- Process automation and analysis software
- Willingness to travel within in region of responsibility
- Contribute to development of Application Specialist knowledge base, by sharing experiences, reports, ideas
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Field Applications Specialist Job Description
Job Description Example
Our company is looking to fill the role of field applications specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field applications specialist
- Implements and performs instrument training programs for customers and field sales force
- Develops and maintains in-depth application expertise on all supported products
- Provides technical customer support (e.g., installation, customer familiarization and training, application consulting, preventive maintenance, and remedial repair)
- Troubleshoots and analyzes data for customers to help optimize products and resolve instrument issues
- Provides field support for customers by utilizing available applications for installed instruments and working with Technical Support
- Manages sales field activities, with tactical advice from the Regional Sales Manager, by maintaining close communication with relevant customers and sales representatives
- Acts as an effective applications team member to the Field Service Engineers
- Initiates and organizes calls to Technical Service
- Decides scheduling of training and installations with advice from Field Sales Representatives, Regional Sales Manager and Supervisor
- Manages customer relations management data base with field sales
Qualifications for field applications specialist
- Minimum of a Master’s degree, PhD Preferred in Bioinformatics, Statistics, or Life sciences
- System setup and workflow design
- Assistance with tender responses, user training and product demonstrations
- Liaison and assistance with third party companies
- Native Dutch or German language
- Valid driver’s license and willingness to travel, national and internationally
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Field Applications Specialist Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of field applications specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for field applications specialist
- Provides feedback to R&D divisions regarding application, hardware, and software features requested by customers and sales force
- Produces field resources such as training guides and application notes to customers and field sales force
- Produces own presentations and seminars to promote and support field sales
- Decides on best training program for customer
- Decides and organize training programs for sales reps, new training processes for the Field Application Specialist team, with advice from Regional Sales manager and Supervisor
- Coaches and leads other Field Application Specialists
- Helps in-house application notes
- Determines scope and questions on competency testing for the team
- Responsible for project coordination with regard to systems, analysis, design, and the delivery/implementation of systems
- Implements high level applications
Qualifications for field applications specialist
- Demonstrated experience with conventional and nanoflow HPLC and electrospray mass spectrometry
- Excellent presentation skills, strong written and verbal communication skills, knowledge of customer support, the ability to communicate clearly and effectively to small and large groups and the ability to instill customer satisfaction
- Plays key role in developing new business and providing expertise in preparation of proposals and high level client presentations
- Integrates business knowledge in role , understanding products, services, programs, and goals of the business unit
- Master degree or equivalent in food science related field
- Excellent communication (verbal and written), interpersonal, and laboratory skills
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Field Applications Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking for a field applications specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field applications specialist
- Provide in-house and on-site scientific application support & training support on brand products, thereby contributing substantially to customer satisfaction
- Completes product conversion installation, upgrades or patches and support as required
- Proactively engage with existing and prospective customers to promote the use of our technology and to be informed by their needs and experimental progress
- Assist customers in the development and validation of high dimensional mass cytometry panels and assist with experimental design
- Provide high quality sales support, engaging with customers to provide technical discussion, seminars, and demonstrations within an assigned territory
- Continuously update scientific, technological and product knowledge for support of customers
- Support existing and newly released products and applications
- Ability to execute experiments
- Make sure you have fun, are fully engaged and promise to have a life beyond “work”
- Solve customer escalations effectively and timely through in depth troubleshooting
Qualifications for field applications specialist
- Full understanding of the sales process as promoted by Sales Division
- Understands overall industry, field, and customer needs
- Thorough knowledge of competitive products
- At least 2 years experience working in a food lab utilizing PCR and/or ELISA detection methods
- Experience using structured methodologies for the analysis and design of systems
- Bachelor's degree with a minimum combined experience of 4 years in laboratory / diagnostic instrumentation or other related field