Field Applications Scientist Job Description

Field Applications Scientist Job Description

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Field applications scientist provides scientific instruments (such as real-time PCR, DNA sequencing, and genome sequencer) installation, basic operation training, maintenance and service repair.

Field Applications Scientist Duties & Responsibilities

To write an effective field applications scientist job description, begin by listing detailed duties, responsibilities and expectations. We have included field applications scientist job description templates that you can modify and use.

Sample responsibilities for this position include:

Troubleshooting issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments, including complicated cases, managing customers according to their situation with broader perspective
Accompanies Sales Representatives on customer calls to provide technical and applications assistance
Generates and records opportunities to the company's workflow, including service contracts
Provides technical training for customers and sales representatives as appropriate
Provides consultative support to existing and experienced customers
Coordinating new installations, including facility inspections, instrument validation, and customer training as needed
All listed tasks and responsibilities are deemed as essential functions to this position
Business planning to achieve performance targets will be required
Helping to maintain and increase product usage, and supporting routine sales efforts through technical presentations and demonstrations
Completes all administrative duties such as using Siebel, completing expense reports

Field Applications Scientist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Field Applications Scientist

List any licenses or certifications required by the position: ASHI

Education for Field Applications Scientist

Typically a job would require a certain level of education.

Employers hiring for the field applications scientist job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Biochemistry, Biology, Molecular Biology, Chemistry, Genetics, Biological Sciences, Science, Life Science, Engineering, Life Sciences

Skills for Field Applications Scientist

Desired skills for field applications scientist include:

Genomics
Methods that apply to Illumina technology
Sequencing applications
Competition and marketplace
Competitor activities and innovations within the marketplace
Biochemistry
Real-time PCR and digital PCR applications/workflows
Basic chemistry principles
Liquid chromatography and Mass Spectrometry principles and instruments
Protein/peptide quantitative and qualitative workflows and associated informatics

Desired experience for field applications scientist includes:

Oncology Clinical trial support, or direct Oncology Clinical Trial experience preferred
CoDx or Oncology related research and/or development experience is a plus
Experience using Genotyping and Next-Generation Sequencing technologies preferred
Experience working in a regulated clinical environment preferred
Demonstrated understanding of GMP, GLP and GCP preferred
Prior field experience supporting customers in a highly technical field preferred

Field Applications Scientist Examples

1

Field Applications Scientist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a field applications scientist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field applications scientist
  • Achieve expert level knowledge and understanding of BaseSpace Clarity LIMS software capabilities and market applications
  • Partner with Territory Account Managers and Sales Specialists to support pre-sales and customer onboarding conversations and customer training at clinical account
  • Manage the tracking process of win/loss for imaging demos, implement countermeasures and process improvement as needed
  • Manage demo and customer training process
  • Ensure the team of Imaging FAS provide the best level support to our customers, sales staff and internal customers including hiring a world class FAS team
  • Manage day to day needs of the Imaging FAS team, including Objective setting and Career Development
  • Be involved with the planning and execution of the FAS portion of the Sales meeting
  • Ensure the FAS team is prepared for new product launches, working with Marketing and PDV early on
  • Provide scientific, technical, and applications support during pre- and post-sales activities
  • Assist commercial teams in identifying customer opportunities, needs, determine technical feasibility of custom analytical requests and analytical/process optimization opportunities in consultation with the Chromatography and Mass Spectrometry (CMD) Commercial Team
Qualifications for field applications scientist
  • Understanding of siRNA applications to liver cells is required, applications for Hepatitis research and other basic R&D applications
  • RGH and/or NIPT related research and/or development experience is a plus
  • RGH/NIPT/Oncology related research and/or development experience is a plus
  • 5+ years lab experience in genetics or oncology field
  • Experience in clinical lab and familiar with CLIA a plus
  • Experience working in a clinical environment is a plus
2

Field Applications Scientist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of field applications scientist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for field applications scientist
  • Interfacing with R&D, product management, and customers to identify and help develop new applications and products that may be commercialized
  • Provide subject matter expertise in the areas of LC, LC/MSMS analysis to support customers in understanding how to maximize their use of our software applications
  • Coordinating new installations, including facility inspections, instrument and protocol validation, and customer training
  • Partner with Territory Account Managers and Sales Specialists to support pre-sales and customer onboarding conversations and customer training at accounts
  • Experimental design, software, and instruments
  • And customer base
  • Filterability studies
  • Scale up/scale down testing , Field trials
  • Operator/Customer training and seminars
  • Paid technical services, Technical training
Qualifications for field applications scientist
  • Minimum of 3-5 years of practical laboratory experience in a Molecular Biology field
  • Familiarity with NGS data analysis methods, microarray and qPCR based applications, some experience with liquid handling platforms is desirable
  • 2 years’ experience in the Clinical laboratory with a working knowledge of validating clinical molecular testing protocols preferred
  • Must be living in one of the States covered by this position (Raleigh, NC, Tennessee, Virginia, and West Virginia)
  • Minimum of a Master’s degree or equivalent experience (Ph.D
  • 3+ years of experience in field applications and pre-/post-sales customer support
3

Field Applications Scientist Job Description

Job Description Example
Our growing company is looking to fill the role of field applications scientist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field applications scientist
  • Knowledge of competitor activities and innovations within the marketplace
  • Technical Consultation, validation services, Process optimization
  • Potential coaching of junior staff
  • Develop a strong, working knowledge of our product portfolio and scientific applications
  • Provide commissioning/installation and advanced instrumentation training to our customers
  • Develop methods and calibrations
  • Maintain data archives
  • Work closely with customers
  • Facilitate efficient communication between commercial team and the Cell Culture business unit and production site in USA through the Senior FAS and Senior Manager, Application Scientists
  • Participate in training programs and seminars to external customers to increase customer awareness of the cell culture product line & services, core competencies and increased technical skills of the BPD team
Qualifications for field applications scientist
  • A demonstrated capacity for strategic planning tactical implementation
  • Successful track record of effective communication and teaming with a global organization
  • Demonstrated capability in the leadership, selection, development, training, and management of scientific professionals
  • The successful candidate will have a reputation as a strong leader, an excellent communicator and a superb developer of management talent
  • Stretch oriented – embraces and thrives on challenges
  • Continuous improvement oriented –has familiarity with lean principles and how to apply them to value streams
4

Field Applications Scientist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of field applications scientist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field applications scientist
  • Sustain evaluation andBasic awareness of competitor activities and innovations within the marketplace
  • Coordinating and executing on installations including facility inspections, instrument validation, and customer training independently, without significant supervision and help
  • Helping to maintain and increase product usage and supporting sales efforts through technical presentations and demonstrations
  • Contribute to improve key company processes that support our mission of building a world-class customer support organization
  • Assist in the management and maintenance of European BPD demonstration equipment and co-ordination of the demonstration timetable
  • Provide technical training for account managers to develop technical selling strategies vs
  • Elevation process management as a FAS you are responsible for elevating application issues with customers instruments, customer issues and any kit issues
  • Territory covers AZ, NM, and CO
  • Mentor and provide technical leadership to more junior FASs
  • Partner with local FAS and wider RGH (Reproductive & Genetic Health) team in constantly monitoring customers following the launch of the NIPT test
Qualifications for field applications scientist
  • Degree in field preferably PHD with 0-3 years’ experience
  • Experience working in or supporting customers in clinical, diagnostic, and/or regulated environments preferred
  • Proven ability to manage the staffing challenges associated within a commercial multi-site company
  • This position will be responsible for carrying out demos, presentations, customer trainings and troubleshooting as requested by the Sales team and management
  • This position will directly report to the Supervisor of BioResearch Field Applications Scientists
  • This is an entry level position within the Field Applications team with career development opportunities within the Field Applications team, Sales team, Marketing team and Product Development team
5

Field Applications Scientist Job Description

Job Description Example
Our company is looking for a field applications scientist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for field applications scientist
  • Ensure proactive account maintenance monitoring NIPT QC metrics and samples failure rate
  • Create and maintain dashboards to provide management and colleagues easy access to summary level account/assay performance
  • Ensure proactive account management providing data for customer business reviews (quarterly reviews, test performance over time, SLA compliance )
  • Ensure proactive account management providing data and analysis for regular internal business review (post-market surveillance, IVD test performance, service performance, proactive service )
  • Assist coordinating new installations, including facility inspections, instrument validation (or upgrades)
  • Provide technical and product support on troubleshooting issues
  • Support both key account and strategic sales efforts through technical presentations and demonstrations
  • Provides strategic and competitive feedback to Marketing and product development teams, and independently lead or manage beta tests at customer sites
  • Previous biotech experience with sequencing, Microarray or NGS exposure
  • Prior field experience supporting customers in a highly technical field
Qualifications for field applications scientist
  • 2 – 3 years hands-on experience with conducting plate reader and associated chemistries experiments
  • Experience with imaging and familiarization with image analysis software
  • MS, PhD and/or BS in a scientific discipline or equivalent with 5 plus years in the Chromatography and Mass Spectroscopy field
  • Experience and working knowledge of UPLC/ UHPLC, HPLC, and LC/MS including sample preparation requirements
  • Willingness for as much as 50% overnight travel
  • Must be living Southern California (between San Diego and Los Angeles)

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