Executive Housekeeper Job Description
Executive housekeeper
provides accurate Word, Excel, and PowerPoint support by creating and/or editing a variety of documents.
Executive Housekeeper Duties & Responsibilities
To write an effective executive housekeeper job description, begin by listing detailed duties, responsibilities and expectations. We have included executive housekeeper job description templates that you can modify and use.
Sample responsibilities for this position include:
Computer literacy with proficiency in Microsoft Word & Excel and a hotel PMS (experience with Fidelio Opera will be an asset)
Manage the day-to-day activities of the housekeeping department
Conduct daily inspections of all guest rooms/suites and public areas to ensure furnishings, guest rooms/suites, equipment, housekeeping and food and beverage linens, public restrooms, lobby, are clean and in good repair to meet guest satisfaction
Control expenses and minimize waste in all areas of housekeeping
Maintain par levels for supplies and equipment
Keep control of daily financial reports
Control costs, labor costs, improving departmental revenues
See that inspection program is consistently maintained
Assure all safety and security policies and procedures are followed
Inspect some rooms daily
Executive Housekeeper Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Executive Housekeeper
Typically a job would require a certain level of education.
Employers hiring for the executive housekeeper job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Hospitality, Business/Administration, Hotel and Restaurant Management, Education, Business, Management, Hotel Management, Leadership, Communication, General Education
Skills for Executive Housekeeper
Desired skills for executive housekeeper include:
Outlook
Word
Excel
EEO policy and promotes a harassment-free environment
PowerPoint
Chemicals
Daily house count and expected arrivals/departures
Hours of operations
Property management systems
Room availability status
Desired experience for executive housekeeper includes:
Ensure OSHA and ADA policies are adhered to
Experience with turndown service, special needs of VIP Guests, foreign dignitaries, helpful
Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction
Maintain proper inventory levels managing cost per room for supplies and labor
Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction
Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction
Executive Housekeeper Examples
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Executive Housekeeper Job Description
Job Description Example
Our innovative and growing company is hiring for an executive housekeeper. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for executive housekeeper
- Oversee the reporting, processing and correction of maintenance items
- Will work varied hours which may include evenings, weekends, and holidays
- Supervise the Housekeeping team
- Any other tasks and duties as deemed appropriate by the Director of Resort Operations
- Coordinating and maintaining a hands on approach to the cleanliness and professional presentation of all accommodations and public areas
- Managing manpower requirements including staffing, training, and payroll & budgeting
- Preparing operating budgets, capital budgets, and analysis of financial performance
- Managing all resort wide aspects of laundry distribution and quality control
- Mentoring subordinates for growth in accordance with the established succession plan
- Overseeing in conjunction with the Facilities team a rigorous preventative maintenance and deep cleaning program for all guest rooms and public areas
Qualifications for executive housekeeper
- Knowledge in OSHA policies and procedures
- Degree or Diploma in Hospitality Management or equivalent an asset, 3-5 years relevant management experience required, preferably with a luxury hotel brand, proven ability to successfully lead, train and motivate colleagues is essential, excellent administration, communication, interpersonal, problem-solving and organizational skills, previous Front Office experience an asset, working knowledge of Property Manager preferred, proficient with MS Office required
- Minimum 3 years related experienced in luxury hotel or luxury hospital environments
- Five years Rooms division experience with at least two years previous experience as an Executive Housekeeper in a luxury hotel
- Must be physically fit and able to adapt a hand on approach to the work
- Expertise in dry cleaning operations and service delivery techniques
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Executive Housekeeper Job Description
Job Description Example
Our growing company is looking to fill the role of executive housekeeper. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for executive housekeeper
- Maintains Brand cleanliness standards for both rooms and public areas and inspects them to ensure that standards are met
- Plans work schedules and room assignments with minimum disruption to guests
- Establish and maintain a regularly scheduled cleaning program - floor care, deep cleaning, changing shower curtains etc…
- Conduct public area inspections room inspections to evaluate the physical condition of the hotel and recommend any repairs, painting and furnishing upgrades necessary
- Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department
- May be responsible for the security of lost and found items throughout the hotel
- Supervises the Laundry operational areas
- Performs hourly job functions if necessary
- Works with the Sales department to coordinate room inspections for VIP guests
- Supervises the hotel general cleaning schedule
Qualifications for executive housekeeper
- Diploma holder in Hospitality management or above
- At least 8 years' relevant experience, with minimum 5 years in managerial position in Housekeeping Department
- High School Diploma or equivalent plus four years housekeeping/laundry experience preferably in a hotel of similar size and complexity and including supervisory experience
- The Executive Housekeeper is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service engendering team spirit and motivation in all staff
- Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced
- Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators
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Executive Housekeeper Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of executive housekeeper. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for executive housekeeper
- Supervises turndown service and special needs of VIPs
- Ensures staff is aware of energy conservation efforts and monitors compliance with procedures
- Helps train associates in safety procedures and supervises their ability to execute departmental and hotel emergency procedures
- Supports modified duty and TLC programs and activities
- Attends weekly sales strategy meeting as needed
- Inspects guest rooms with consistency, according to the Inn and AAA 4 diamond standards
- Responsible for hiring, training and managing the performance of housekeeping staff and supervisors
- Coordinates staff training, including SDS, OSHA, and safety policies
- Establish and maintain a regularly scheduled cleaning program
- To ensure cleanliness, maintenance and management of all guestrooms, functions, public areas and back of house areas to the Housekeeping operational standards
Qualifications for executive housekeeper
- Liaise with Front office to ensure room cleanliness standards are maintained while meeting productivity goals
- Liaise with F&B to ensure room occupancy meets the preparation
- Ensure there is management support and presence visible on Housekeeping during key times throughout the day
- Daily room and public area check should ensure accuracy in the standard
- Previous exposure to Front Office an asset
- Minimum of 2 years work experience in Housekeeping or similar job in hospitality business
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Executive Housekeeper Job Description
Job Description Example
Our growing company is hiring for an executive housekeeper. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for executive housekeeper
- Prepare detailed financial reports and ensure adherence to established budgets
- Assist in preparing and investigating/resolving discrepancies in operating budgets
- Perform daily inspection of rooms ensuring maximum efficiency, proper policies and service standards
- Establishes and maintains acceptable par level for all guest and operating supplies through periodic counts and internal controls
- Investigates and resolves team member and/or guest situations
- Maintain and implement departmental procedures
- Interview, hire, train, schedule, appraise and supervise all directly assigned personnel
- Promote positive public/team member relations at all times
- Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
- Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
Qualifications for executive housekeeper
- A bacholors degree in Hospitality Management and a minimum of 4 years experience in housekeeping or related professional area
- A high school diploma and two years of experience in a managerial role in a luxury hotel environment and/or training
- Making beds as needed and lifting linens
- Ability to use vacuum, washer, dryer, and press
- Three years prior hotel housekeeping experience
- Bachelors or similar degree from an accredited college or university with major course work in hotel business, public or personnel administration, psychology or any other related field
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Executive Housekeeper Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of executive housekeeper. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for executive housekeeper
- Recruits personnel
- Organizes working meetings with the team, gives useful instructions
- Regularly assesses staff's involvement in attaining targets and takes part in setting performance-related bonuses
- Maintains staff involvement and motivation by taking individuals' needs into account
- Ensures compliance with labor legislation and checks that work schedules are in line with activity forecasts
- Ensure that rooms are cleaned and arranged as per company standard
- Maintain par stock of guest supplies, cleaning supplies, linen and uniforms
- Organize inventories with Maintenance and General Manager for linen, toiletries, amenities, and all other housekeeping items
- Coordinate with Maintenance on pest eradication activities
- Implement Housekeeping systems and procedures in accordance with Best Western and company cleanliness standards
Qualifications for executive housekeeper
- Monitor guest feedback and follow through with departments accordingly
- High School Diploma or equivalent plus four years housekeeping experience preferably in a hotel or similar size and complexity and including supervisory experience
- Diploma of high school completion is required
- Intermediate to Advanced MS Office
- Candidates must have at a minimum two years prior housekeeping management experience in a full service hotel environment, Sheraton branded experience would be ideal
- Knowledge of inventories, scheduling and productivity management required