Enterprise Applications Job Description

Enterprise Applications Job Description

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Enterprise applications provides expertise working with relational databases like Oracle, SQL Server etc.

Enterprise Applications Duties & Responsibilities

To write an effective enterprise applications job description, begin by listing detailed duties, responsibilities and expectations. We have included enterprise applications job description templates that you can modify and use.

Sample responsibilities for this position include:

Coordinating and completing of a review and update of all SharePoint sites within the EIA Planning group
Following up on measures, metrics and reporting anomalies
Documenting and communication Cost Savings ideas and opportunities
Updating Communications for the group via different media, newsletters, social networking site, intranet
Gathering best practices with respect to communication from those People Managers who do it really well
Building a process to support excellent communication amongst our people managers, group moderators, and site managers
Communicating process improvements as necessary
They will report to me, but work with the extended EIA Planning Team
There may also be other duties as assigned with respect to analyzing and communicating metric results, looking for and building communication around improvement in process
Coordinate with other Incident Coordinators and vendors for handoffs to ensure global coverage and continuity of restoration efforts

Enterprise Applications Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Enterprise Applications

List any licenses or certifications required by the position: ITIL, PMP, SQL, IAT, II, PMI, AWS, SSIS, BI, NET

Education for Enterprise Applications

Typically a job would require a certain level of education.

Employers hiring for the enterprise applications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Business, Information Technology, Information Systems, Engineering, Management, Technical, Management Information Systems, Business/Administration

Skills for Enterprise Applications

Desired skills for enterprise applications include:

Business processes and associated technology
Relational databases and SQL
Oracle
LDAP
Workday
Databases
Procedures
Colleague
Developing Web service applications using REST
JMS

Desired experience for enterprise applications includes:

Expected to hit the ground running in fast-paced environment
Experience managing large scale Cisco or Genesys deployments for contacts centers desired
A minimum of 10 years’ hands-on experience leading the implementation and support of enterprise / packaged software
A minimum of 5 years’ experience managing direct reports with demonstrated success in mentoring, promoting and talent development
Strong ability to manage professional services / consulting resources
Demonstrated success in multiple projects with over $1M budget

Enterprise Applications Examples

1

Enterprise Applications Job Description

Job Description Example
Our company is looking for an enterprise applications. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for enterprise applications
  • Send business and technical communications on incident status monthly reports on overall operations health
  • Leads triage of critical production incidents 24x7 and secures resources from other teams required to restore system
  • Create/Update system documentation, troubleshooting guides, and other key documentation
  • As a member of the EA team, this EA role will work with various Lead Technology Officers (LTO) and their Senior Technology Officers (STO) in managing the application portfolio architecture – current, target, and transition
  • The candidate will review and improve the development tools, mentor the technical team and ensure quality control throughout all phases of the development life-cycle
  • Troubleshoot failures and error conditions
  • Use all channels of communications and effectively update customers and stakeholders with regards to statuses of critical operations
  • Review and analyze requirements for data migration track for integration projects and participate in defining data migration strategy
  • Collaborate with cross functional stake holders to analyze source systems data and drive defining target data mappings and transformation rules
  • Develop and document data dictionaries and data models
Qualifications for enterprise applications
  • 5+ years as Technical Project Manager or Technical Lead
  • Knowledge of architecture of contact center and CRM solutions
  • Genesys experience preferred
  • Accountable for the overall system availability and stability for all enterprise applications
  • Build and lead Application support team including Incident Leads, application developers, and maintenance services providers
  • Vendor manage 3rd party product vendors for issues resolution and patch upgrades
2

Enterprise Applications Job Description

Job Description Example
Our company is searching for experienced candidates for the position of enterprise applications. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for enterprise applications
  • Develop solutions for business process improvements - implementing new or improving existing modules and functionalities of the Oracle applications by performing business requirements analysis, process modeling, feasibility sudies, prototyping
  • Maintains Application Operations responsibility, post migration
  • Serves as Scrum Master for up to three Agile teams
  • Establishes and upholds Agile values and principles including collaboration, fostering a culture of openness, team self-organization, continuous improvement and flexibility to adapt to emerging business needs
  • Coaches teams on the basics of Scrum and/or Kanban
  • Facilitates Agile ceremonies including daily stand-ups, sprint reviews, sprint planning and sprint retrospectives
  • Establishes Agile backlog tracking, burndown metrics, velocity and task definitions
  • Focuses teams to deliver value quickly through iterations
  • Coordinates across other Agile and traditional teams for complex projects
  • Escalates and/or resolves impediments to help your team ship code on regular intervals
Qualifications for enterprise applications
  • Demonstrated success in establishing Enterpeise Apps practices
  • Vendor manage maintenance service providers and enforce contractual SLAs
  • Manage application team and refine processes for all production support domains including incident management, problem management, change control, release management, and version control
  • Accountable for timely resolution of production incidents and ensure RCAs and problems are tracked to resolution appropriately
  • Identify opportunities and lead team in performing proactive and preventative maintenance and system monitoring
  • Collaborate with the Customer Experience business to address any system pain points related to production stability, scalability, maintainability
3

Enterprise Applications Job Description

Job Description Example
Our growing company is hiring for an enterprise applications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for enterprise applications
  • Updates Agile tracking systems to provide transparency on Product and Sprint Backlogs in order to measure & monitor against the team’s commitments
  • Manage team and activities to ensure effective development and delivery
  • Troubleshoot and assist in the resolution of complex technical application and data issues
  • Contribute to Application Deployment and Releases, coordinates between Development, Application, Infrastructure, and Security teams
  • Assist in managing database licensing and tracking
  • Operate and deliver within budget and timing constraints within a fast paced business environment
  • For assigned staff, assist with performance reviews, provide feedback when needed, and encourage employee growth and development
  • Implement and manage strong disaster recovery planning, change management, and governance
  • Produce detailed documentation for projects, administration, support, disaster recovery, team processes, and application design
  • Coordinate outage, maintenance, and upgrade work, monitor and oversee plan and execution
Qualifications for enterprise applications
  • Demonstrated success in providing application support for contact center and CRM Systems
  • Deep understanding of production support processes and domains
  • Experience in building and leading global high performing support teams
  • Excellent leadership and communication skills with ability to handle situations in a diplomatic fashion
  • Experience with Genesys and Salesforce a plus
  • Must have experience in implementing large scale package software
4

Enterprise Applications Job Description

Job Description Example
Our company is searching for experienced candidates for the position of enterprise applications. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for enterprise applications
  • Regularly collaborate and coordinate with team members in both India and United States offices
  • Demonstrate outstanding teamwork and cooperation with a focus on providing world-class customer service
  • Coordinate and plan work across IT functional teams (Application Admins, Infrastructure, Security, ITSM, PMO)
  • Participate on the architecture council to provide governance and build processes to guide and sanction critical architectural decisions
  • Managing multiple projects simultaneously and implement Integration best practices
  • Coordinate assigned deliverable schedules to ensure timelines are met
  • Collaborate with project teams through integration discovery and scoping phases of their implementation projects
  • Furnishes professional advice to all levels of management including the senior leadership team
  • Perform an advisory role to Director for Business Applications, Applications Managers, IT business liaison, and Sr Manager for Enterprise Architecture on applications domain
  • Act as an advisor & facilitator on business process supported by IT and approaches in the assessment of the IT capabilities
Qualifications for enterprise applications
  • Exhibits expert knowledge of all aspects of architecture concepts and practices (e.g., process, data, application, integration, security, infrastructure, performance, pro-active monitoring, ) with an emphasis on application and integration architecture
  • OMUST be able to document solution proposals
  • OResolve issues as they arise
  • Guide the use of technology tools to meet the business needs through software solution design and/or application integration
  • Manage, set performance objectives and goals mentor the team to ensure all associates are progressing in their career plans while supporting company goals
  • Execute and improve on communication methods, relationships and cadence at all levels of the organization to increase collaboration and productivity with business partners and cross functional teams
5

Enterprise Applications Job Description

Job Description Example
Our innovative and growing company is hiring for an enterprise applications. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for enterprise applications
  • Analyze, revise, sustain, and grow the Enterprise-view of the IT roadmap including integration with other relevant roadmaps
  • Working with the business liaison for each corporate business area, define scenarios that reflect possible future conditions and business needs and guide portfolio management process toward the best balance of risk and reward through evolution of the IT roadmap
  • Integrate standards, strategic alignment, and cross-discipline governance into the Domtar plan for utilization of vendor technologies and services of direct influence and impact to the business functions areas
  • Coordinate the design and management of process/application architecture
  • Facilitate the work of multi-disciplinary workshops
  • Develop future state architecture & standards (as-is, to-be, gap and migration plan) utilized by the IT organization to drive continuous improvement
  • Bachelor’s degree in a Technology related subject
  • Demonstrable and consistent track record of delivering innovative solutions and design through projects that span multi-disciplinary areas across Enterprise domains in a large corporate environment
  • Capability to articulate and define complex architectures in a simple way to stakeholders underpinned by a structured analytical approach and high quality architectural artefacts and deliverables
  • Relationship management, negotiation skills particularly third party vendors and senior stakeholder management experiences
Qualifications for enterprise applications
  • Highly motivated individual and working with data brings you joy
  • Bachelor's degree in electrical or software engineering and a minimum of 8-10 years of industry experience
  • Familliarity with SAP systems and enterprise applications
  • LIMS, ELN, SDMS or other Enterprise Laboratory Application Administration or Analyst experience
  • GxP regulations
  • Provide non-business hour support when necessary

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