Developer Support Job Description
Developer support
provides technical expertise in the support of specialized programming projects using web based and client server tools.
Developer Support Duties & Responsibilities
To write an effective developer support job description, begin by listing detailed duties, responsibilities and expectations. We have included developer support job description templates that you can modify and use.
Sample responsibilities for this position include:
Strong SQL Knowledge with experiencing writing and debugging complex stored procedures
Experience of 2nd/3rd line support or development for bespoke applications based on the Microsoft Windows architecture (SQL, C#.Net )
Software and Report Design and Development
Build, test, validate and implement report
Secure report generation as per scheduling
Secure report approval and acceptance from report’s requestors / receivers
Circulates reports as per distribution list and handle feedbacks for improvements or corrections
Keeps accurate recording of report’s specification and status via Reporting Record
Experience of developing enterprise level databases
Knowledge of SSRS & SSAS is desirable
Developer Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Developer Support
List any licenses or certifications required by the position: RPA, AWS, SSL, CISSP, MCPD, MCITP, MCTS, DNS, CISCO, ITIL
Education for Developer Support
Typically a job would require a certain level of education.
Employers hiring for the developer support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Engineering, Business, Information Technology, Education, Computer Engineering, Mathematics, Management, Computer
Skills for Developer Support
Desired skills for developer support include:
XML
Preferably experience using server-to-server web services
Browser compatibility issues
Distributed computing architectures
Grid
Multi-tenant
Parallel
Software used to develop in these languages
Object-Oriented design and core programming concepts
SQL
Desired experience for developer support includes:
Prior financial technology role highly desirable
Experience with open source ETL technologies and programming
JavaScript (EXTJS preferred)
Work with support teams to identify potential areas of automation in appropriate areas
Must have excellent customer handling skills and be used to working in environments with high levels of stress, dealing with complex technical issues whilst managing customer expectations
Knowledge of the full Microsoft .NET framework (C#) and how to use it to build web applications is extremely advantageous but not essential
Developer Support Examples
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Developer Support Job Description
Job Description Example
Our company is looking to fill the role of developer support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for developer support
- As a member of the overall shared service team, you will build strong relationships across Canadian Division
- You will help to define development governance, processes, best practices and procedures within the MDM practice that we support
- You will participate in troubleshooting issues and executing of performance optimization efforts, leveraging deep and broad knowledge of the inner workings of the InfoSphere products and other components that collectively comprise the Customer-360 platform
- Plan programs by studying specifications
- Code specifications by converting logical sequence and workflow into program language
- Verify coding by performing unit testing and trial runs
- Prepare program documentation
- Advance job knowledge to the next level by participating in educational opportunities, reading professional publications, and learning from mentors and peers
- Follow company standards
- Assist in Troubleshooting/debugging technical issues and work with various IT partners
Qualifications for developer support
- For Mexico City position is required to be available to work at night shift
- Advanced English is required for both positions
- At least 1 year experience with major tasks, deliverables, Agile methodologies and disciplines for delivering new or enhanced applications.
- Development and maintenance experience in .NET framework, C#, VB.NET, MVC and Windows Forms
- Understanding of Web services and windows services
- Microsoft SharePoint 2013 / 2010 / MOSS 2007 administration and development
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Developer Support Job Description
Job Description Example
Our company is growing rapidly and is hiring for a developer support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for developer support
- This is a hands-on role that lies at the core of our organization requiring a true all-rounder
- Perform troubleshooting of applications
- Create and publish content for our developer blog and website to demonstrate how to implement specific use cases or use new capabilities
- Write and contribute to reference applications, sample code, client libraries and tutorials
- Speak at user groups, conferences, and other developer events
- Investigate, research, understand and resolve developer issues working with engineering team and product managers as needed
- You will participate in the on-call support rotation, shared across onshore and offshore developers, 24/7
- Provide ongoing development product support and Classroom technologies, cross-product integrations including integration troubleshooting
- Top 10 case drivers - Analyze case volume in Skill Group and work on approaches for deflection
- Communication with development, product and account management teams to address issues/concerns
Qualifications for developer support
- Experience/knowledge of Google Analytics
- Strong knowledge of Java, Perl, and Angular.js
- Standard office hours and conditions
- Participation and availability during non-standard office hours is sometimes required
- Advanced English (very necessary)
- AS/400 iSeries BRMS
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Developer Support Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of developer support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for developer support
- Self Starter with excellent oral and written communication skills and in particular working with customers
- Results-oriented, collaborative professional with ability to work successfully in a matrixed organization
- Clear communicator who is very conductive to working in a team environment and helps lift team spirit
- Innovative professional with a bias towards action rather than simply maintaining status quo
- You will work closely with the Support Analyst, Offshore and Onshore Developers, and vendor support teams to deliver and maintain solutions that support a broad array of business needs in a divisionally consistent model
- Ensure the developed software complies with the defined local, regional and global standards from a design, development and implementation perspective
- A team of talented colleagues to support you
- Supporting a critical enterprise Java/Spring Unix based production application in a 7x24 environment
- Leverage excellent design understanding and/or capabilities (e.g., database, application code, reusable objects, and interfaces) to optimize development efforts in a distributed environment
- Analyze and optimize performance of framework components
Qualifications for developer support
- Understanding of QA automation with skills such as Jenkins, jmeter and junit strongly preferred
- Excellent client facing verbal and written communication skills to handle external clients
- Experience with 3rd party reporting tools such as Tableau
- Net / C# basic programming capability
- 7+ years of relevant technical work experience
- HTML5/CSS3, responsive design & cross-browser compatibility
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Developer Support Job Description
Job Description Example
Our company is hiring for a developer support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for developer support
- Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the Development team
- Perform development work if required
- Work with project managers in planning and estimating, throughout the life cycle
- Act as a Project Leader and/or may be involved in providing assistance and training to less experienced senior developers
- Provide technical lead in-charge of application support for a specific platform
- Primary focus on the following technologies
- Monitor application performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
- Create documentation for workflows and proactive remediation for Legacy Applications, including
- Expected to be able to juggle multiple projects and support tasks at the same time
- Provide standard Product and enhancement support
Qualifications for developer support
- On-call support based on rotation schedule
- Occasional travel between SLF locations
- RCMP Clearance
- Bachelor’s or Master degree (Mathematics, Computer science, Information Technology, Engineering, Economics, Management)
- A Graduate or a fraduate professional up to two years after university graduation with relevant experience
- Object-oriented design and coding skills (Java and/or C++), preferably on a UNIX or Linux platform developing Systems software
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Developer Support Job Description
Job Description Example
Our company is looking for a developer support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for developer support
- Writes and utilizes performance support content, code and ongoing support of performance support technologies ensuring compliance with industry standards
- Updates, modifies and corrects graphical design elements on performance support applications and technologies
- Tests and troubleshoots to optimize the layout of materials, site performance, and compatibility with various browsers
- Works under direct supervision, performs maintenance on existing performance support applications and technologies or needed enhancements
- Provides wider feedback on performance
- Makes suggestions for problem solutions or software enhancements, which will typically be reviewed by a more senior learning experience designer
- Is accountable for determining the approach used to address routine issues
- Works on smaller, minimally complex projects or a particular system or application within larger projects that requires a singular area of expertise
- Provides status updates for own scope of work within projects
- Follows performance support application and technologies development best practices while adhering to team and industry coding standards and corporate policies
Qualifications for developer support
- Servelets
- 1-2 years of SVN experience
- Must acquire Security+ certification MCTS 70-680 or higher within 6 months of hire to comply with DOD 8570.01m and AR25-2
- 1 year practical development experience, Required
- Experience with Hawkeye a plus
- Experience with Order Management or other supply-chain applications are a plus