Data Center Operator Job Description

Data Center Operator Job Description

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Data center operator provides third level server systems administration triage for Windows, Mac, and UNIX server issues.

Data Center Operator Duties & Responsibilities

To write an effective data center operator job description, begin by listing detailed duties, responsibilities and expectations. We have included data center operator job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintain accurate and up to date server inventory details application/application owner in the ticketing system in Service Now
Work with DC
Must be available for shift and on-call work occurring outside of normal business hours
Must be able to work in hot and cramped spaces
Must have or be able to acquire an unrestricted State of Colorado driver’s license
This position is subject to International Traffic in Arms Regulations (ITAR) restrictions
Researches and resolves user problems issues and problems with software systems, operations processing, and assigned processing environments
When solving a mainframe production or system problem, makes effective use of tools and resources, such as DDF, BBI, Controlm, TSO/ISPF, OMEGAMON, Netstat, Connex, Netview, PCS, MICALL, to solve the problem
Performs backup of all production and standby systems
Performs various data systems operations such as opening tracking tickets for service interruptions

Data Center Operator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Data Center Operator

List any licenses or certifications required by the position: ITIL, LOMA, CCNA, OEM

Education for Data Center Operator

Typically a job would require a certain level of education.

Employers hiring for the data center operator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Computer Science, Associates, Computer, Technical, Engineering and Technology, Computing, Graduate, Business, Supervision

Skills for Data Center Operator

Desired skills for data center operator include:

FileTransfer and associated protocols
GlobalScape EFT server
Microsoft Word and Excel
Networking protocols
PGP Encryption and Server and Client configuration
Procedural languages and system administration tools
SSH
Secure File Transfer
Windows administration
Bridges

Desired experience for data center operator includes:

Ability to organize and prioritize work and adapt to changes quickly
Self-motivated with the ability to work in a fast moving, team based environment
College course work in MIS, computer operations or related field preferred
Must have at least three to five (3 – 5) years Enterprise Data Center operations or related experience
Must have excellent organizational, interpersonal, and problem resolution skills
Must have the ability to work in a high pressure, time-intensive customer service environment

Data Center Operator Examples

1

Data Center Operator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of data center operator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for data center operator
  • Initiate detailed search for misfiled media when required
  • Perform Floor sweeps searching for media as needed which may include searching under/on top of equipment, under raised floor tiles
  • Day to day Data Center Operations
  • Job Scheduler management
  • Racking / Stacking Servers
  • Surveillance of the Enterprise Server infrastructure
  • After hours / weekends Help Desk support
  • Monitor enterprise systems, applications and infrastructure components on multiple platforms
  • Read instructions and schedule, such as schedule of documents to be printed, or receive instructions from supervisor orally, to determine work for shift
  • Maintains and controls tape inventory and manages the shipment and transporting of tapes as required
Qualifications for data center operator
  • Must be able to work independently and exercise sound judgment in dealing with highly confidential information
  • Must have strong interpersonal, analytical, and detailed-oriented skills
  • Must have a strong knowledge of Windows backup – knowledge of Tivoli Storage Manager preferred
  • Must be able to kneel, crouch, stoop, bend, or reach to service equipment
  • Must sit for long periods of time while monitoring computer systems
  • Must be able to accommodate a flexible schedule concerning required availability and accessibility
2

Data Center Operator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of data center operator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for data center operator
  • Assist in developing and implementing new processes and procedures, perform updates to current documentation
  • Help with coordinating support teams functions to record and resolve enterprise system and application issues
  • Preparation, schedule and execute of system events relative to the day-to-day operation of the Data Center
  • Monitor system to identify any system malfunctions and initiate corrective action to maintain schedules and to ensure integrity of production and outputs
  • Operate and perform maintenance functions on all equipment in the Data Center
  • Maintain schedules for recurring production
  • Monitor the data center environment such as air conditioning and humidity levels, fire protection equipment
  • Direct the staff of Computer Operations and Distribution area
  • Responsible for the basic operation of the computer systems and associated peripherals
  • Responsible for submitting and running all production jobs and backups
Qualifications for data center operator
  • A Pomeroy internal candidate with Data Center Operations experience would move to the head of the line
  • External candidates with Information Technology experience in a data center environment would also merit a closer look
  • External candidates with no direct experience should have good math skills/coursework, good science skills/coursework/interests, or IT interests/experience beyond smartphones and gaming
  • This position is about managing Information Technology as a business tool, in the broadest sense
  • A good understanding of business software (MS Office) word processing, spreadsheets and email/messaging will allow for effective computer-based training for the job and a better, functional comfort level with specific job tasks
  • Being detail oriented is one of the more desirable traits for the job
3

Data Center Operator Job Description

Job Description Example
Our innovative and growing company is looking for a data center operator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for data center operator
  • Coordinates problem resolution with various members if IT and service vendors
  • Maintains accurate, complete records for system operations, tasks lists, problems and resolutions
  • Works closely with other Operators to ensure proper turnover between shifts
  • Prepares and log all backup tapes for delivery to off site storage facility
  • Provides after-hours support to the users as necessary
  • Utilizes problem management application to submit and respond to issues
  • Assists Lead/Supervisor in maintaining appropriate inventory of necessary supplies
  • Assists in monitoring, troubleshooting and maintaining data center infrastructure and supporting multi-platform systems
  • Properly handle all user requests received in a timely manner
  • Supports Infrastructure team members by performing remote hardware configuration changes as requested and instructed
Qualifications for data center operator
  • We are a 24/7 coverage data center
  • Training will take place on day shifts before moving to regularly scheduled shifts
  • Good working knowledge of hardware operation printers, tape devices, tape robotics
  • Excellent communication and interpersonal relationship skills when dealing with operators
  • Must be able to obtain required regulatory gaming cards and licensing upon employment
  • A background security investigation will be conducted
4

Data Center Operator Job Description

Job Description Example
Our growing company is hiring for a data center operator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for data center operator
  • May assist with monitoring and fulfilling of Help Desk tickets for operational requests
  • Performs duties to assist the Media Specialists pertaining to daily backups and tape rotation including retrieval and delivery of off-site backups
  • Procedural documentation
  • Conduct routine walkthroughs of data center facility to proactively detect equipment failures
  • Restart jobs, restore files, recreate reports, and resolve system issues
  • Process 3rd party remittance files via Web or Intranet connections
  • Monitor work schedules to help ensure timely completion of batch jobs
  • Process visitors to the Data Center to safeguard the integrity of data/equipment
  • Review and install modifications to the environment following established Change Management standards and practices
  • Configure LRS® Output Management for Epic EMR software
Qualifications for data center operator
  • A drug test will be required before employment
  • Working knowledge of Data Center Operations hardware, software and processes supporting JES2 and MVS commands in a large scale Data Center environment
  • Able to work well individually
  • 0-3 years of experience in computer operations environment
  • Demonstrated aptitude for Information Technology within the Costco environment or equivalent
  • Demonstrated experience with computer hardware, peripherals, data cabling
5

Data Center Operator Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of data center operator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for data center operator
  • Create formal recommendations for process improvements
  • Writes, maintains, and publishes operational documentation
  • Enters information daily into a data base consisting of external and internal movement of inmates, job, program and housing assignments and participation, Classification Team Assignments, inmate re-classification Score Sheets and Disciplinary Reports
  • Acts as back-up to Correctional Sentence Specialist
  • Experience Windows packages / Linux / SQL
  • SHELL commands usage
  • Creation and execution of queries
  • Responsible for the accurate input of sentence structure, victim information, gain time, movement, and job changes
  • DNA and printing IRIS documents for inmate files
  • Rack setup, layout, leveling and power strip setup
Qualifications for data center operator
  • Proficiency in operation of personal computers and associated operating systems and software
  • Must be able to learn quickly, multi-task, and prioritize effectively
  • Good written and verbal communication skills, with an aptitude for typing
  • Ability to remain focused and work well under pressure
  • Must have excellent troubleshooting skills and the ability to logically think through problem situations
  • Must be self-motivated, responsible, conscientious, detail oriented

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