Data Center Operations Job Description

Data Center Operations Job Description

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Data center operations provides data Center infrastructure support including racking, cabling, hardware troubleshooting and general oversight of all data center operations.

Data Center Operations Duties & Responsibilities

To write an effective data center operations job description, begin by listing detailed duties, responsibilities and expectations. We have included data center operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Lead the implementation of infrastructure into new computing facilities and ensure availability, security and reliability of systems and networks with high quality installations and fast implementation cycles
The project manager manages “schedules” of all projects in Operations & IT
Responsible for approximately 27 detailed SLA/SLO metrics addressing availability, assets, operations milestone completion, incident management, facility health, capacity, and backups
Backup operations management
Act as lead liaison with Infrastructure Engineering
Following up on Infrastructure Review Board approvals and project release
Server inventory accuracy in region
Regional Hardware Platform Provisioning queries, requests, issues, escalations,  
Responsible for managing the day to day health, and reporting of the core infrastructure facilities
Participate in high severity operational incidents

Data Center Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Data Center Operations

List any licenses or certifications required by the position: ITIL, UNIX, II, IAT, PMP, BICSI, DC, PMI, LINUX, V3

Education for Data Center Operations

Typically a job would require a certain level of education.

Employers hiring for the data center operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Engineering, Education, Mechanical Engineering, Management, Electrical Engineering, Business, Information Technology, Information Systems

Skills for Data Center Operations

Desired skills for data center operations include:

Linux
UNIX administration
Physical IT infrastructure
Change Control & Incident Management processes
Copper and fibers cabling installations and standards
Switches
Routers
Industry data center standards
Policies & methodologies
Server hardware

Desired experience for data center operations includes:

Responsible for implementing major changes within their discipline which contribute to the overall success of solutions
Experience with Dell PowerVault DAS, NetApp and EMC Isilon NAS systems preferred University or College degree
Experience - Has 10 to 15 years of IT and business industry work experience, with at least 5 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders
Business Acumen - Knows how business works
Process Management - ITIL certification or equivalent
Developing Direct Reports - Holds frequent development discussions

Data Center Operations Examples

1

Data Center Operations Job Description

Job Description Example
Our company is hiring for a data center operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for data center operations
  • Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business
  • Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation
  • Develop a complete, deep knowledge of the design intent, operational alternatives and contingency plans related to all Data Center systems
  • Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training and development, Health & Safety, local statutory requirements, environmental and energy management
  • Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s
  • Providing hands on facility support where required
  • Manage the development and delivery of the portfolio of Energy/Environmental Management Programs
  • Manage and Coordinate activities related to hardware decommissioning, rack moves and services migration within various Data Centers
  • Develop end to end project plans, drive project execution, monitor and track progress, ensure target deadlines are met
  • Manage changes to the project scope, project schedule and ensure proper communication to all stakeholders
Qualifications for data center operations
  • Degree in Computing Science or equivalent work experience
  • Multi-site and Globally Distributed Datacenter environment
  • Advanced MS Office skills, including PowerPoint, Visio
  • Proven leadership and ability to work independently part of a larger infrastructure team
  • Demonstrated and measurable skills in creating and driving continuous improvement initiatives
  • To be on-call on a rotation basis shared with other engineers
2

Data Center Operations Job Description

Job Description Example
Our innovative and growing company is looking for a data center operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for data center operations
  • Identify gaps and communicate to relevant teams to drive improvements/feature requests
  • Establish a communication plan to update stakeholders, provide frequent program updates, manage weekly status reporting
  • Identify and communicate risks and work on mitigation plans
  • Point of contact for project related escalations – first call resolution for issues
  • Identify operational pain points and opportunities to improve business practices and prioritize resources in areas that will deliver the greatest impact
  • Ensure there is sound communication between various groups and projects
  • Provide day-to-day coordination and quality assurance for projects and tasks.Search Jobs US
  • Manage and coordinate with vendors to resolve any incidents during emergency situations
  • Supervises and manages team members to ensure exceptional performance is being achieved
  • Onsite Support – enthusiastically perform best in class, turnkey services for customers
Qualifications for data center operations
  • Work directly with third party onsite engineers, including security access and delivery of equipment
  • This role will be part of a high performing DC Operations team so the ability to manage own workload and without direct supervision is essential
  • The support of all DC environments as required which may include some working away from home, off hours and some international travel
  • Produce and maintain documentation that shows cable structure, port allocation rack elevations
  • Fault finding complex hardware issues directly with vendors
  • Plan and manage Datacenter projects to completion
3

Data Center Operations Job Description

Job Description Example
Our company is looking to fill the role of data center operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for data center operations
  • Precision cooling systems
  • Physical security systems
  • Contribute pro-actively to the continual improvement of our IT operations
  • Ensure continuous high performance of all Data Center related systems minimize exposure to risks
  • Ensure Data Center documentation is current, complete and stored appropriately the continuous logging of Data Center system events
  • Live by NNITs Health, Safety and Environment (HSE) guidelines
  • Participate in 24x7 on-call duty emergency and incident situations
  • Prepare for engagement reviews, quality assurance requests and pre-sales arrangements
  • Project management in regards to all utility systems and supervisor in the construction phases
  • Provide first level support of enterprise level customer requests via email or phone
Qualifications for data center operations
  • Attention to detail with an appreciation for the relationship between system reliability and company success
  • Ability to work with Microsoft Office 365 suite, Excel, Power Point, Word and Mail applications
  • IT Project Management experience working in a medium to large scale data center, greater than 30,000 Sq
  • Basic MS Office skills, including PowerPoint, Visio
  • Possess significant domain expertise in multiple areas such as database, applications, servers, storage, networking, virtualization, and production environment administration and articulate clearly solutions to complex problems within these areas
  • Regularly inspect and evaluate physical condition of facility
4

Data Center Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of data center operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for data center operations
  • Perform daily media management and shipping/receiving of classified information for a large number of customers
  • Monitor the physical security and general housekeeping of the Data Center and Network Operations Center
  • Install or de-install computer equipment, peripherals, cabling and associated components as needed
  • Analyzes, identifies and corrects issues or problems encountered during processing
  • Maintains effective communications and builds rapport with internal and external customers
  • Covers additional assigned tasks while a team member is out or needs assistance
  • Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased )
  • Manage business continuity and disaster recovery planning and execution
  • Generate ideas for new / improved business and technology functions / initiatives
  • Contribute to continuous improvement by leveraging quality improvement methodologies (Six Sigma)
Qualifications for data center operations
  • Provides training to user community on systems support
  • Familiarity with running a 24x7 operation and the nuances associated with scheduling
  • Ticket management applications ServiceNow
  • Familiarity with backup technologies including TSM, NetBackup, Data Domain
  • Core understanding of Data Center Operations is a must
  • Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline preferred
5

Data Center Operations Job Description

Job Description Example
Our growing company is looking for a data center operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for data center operations
  • Lead a team who perform all related data center support activities and services, including identifying, preserving/storing, and protecting equipment and assets
  • Effectively drive change initiatives targeted at decreasing operating expense and increasing operational efficiencies
  • Provide executive leadership team quarterly business updates
  • Drive and maintain Data Center Service Level Agreements (SLAs) and recommend/implement solutions that will ensure company meets/maintains SLAs
  • People management and operational management
  • Data Center operations and maintenance
  • Assistance with infrastructure project management
  • Interface with a diverse team of partners, leaders and contributors with a focus on continual process improvement and capability growth using industry process frameworks
  • Work with product engineering and deployment teams to ensure high levels of execution and delivery from capacity development through daily operations
  • Monitors servers and applications and other peripheral systems for alarms and alerts
Qualifications for data center operations
  • Able to demonstrate his/her ability to take ownership of technical issues brought to him/her by his/her customer base
  • Creating status reports to mgmt
  • Bachelor’s degree in Engineering or Computer Science and demonstrated equivalent 2-4 years of experience in IT Data Center Operations
  • Competent in providing technical Support and management of data center’s physical and virtual infrastructure, hardware and networking
  • Ability to work independently and at the same time work in collaboration and as an effective Team player
  • VCP, RHCE/Equivalent, CCNA & ITIL

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