CRM Sales Job Description
CRM sales
provides functional leadership and support for Nuance's CRM Applications, including Salesforce.com with a primary focus around Service Cloud and Communities.
CRM Sales Duties & Responsibilities
To write an effective CRM sales job description, begin by listing detailed duties, responsibilities and expectations. We have included CRM sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensuring that client information is most updated in Sec Div CRM tools
Lead regular status meetings and glean field input through regular steering committee meetings
Develop further as professional sales rep by acquiring working knowledge and selling techniques
Proficient in Apex, SQL, HTML, CSS, and JavaScript is preferred
Salesforce.com Developer Certification (DEV401)
Design and build clean, high performing (i.e., user-oriented, fast, efficient, extensible, scalable) Salesforce and Salesforce-integrated applications following best practices and using the latest technologies
Work closely with operations and product managers to effectively prioritize projects to fit business needs
Follow standard coding practices, keeping custom code organized, readable, maintainable, and documented
Remain current on new and updated functionality in Salesforce.com releases
Configure SF features to satisfy the business requirements
CRM Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for CRM Sales
List any licenses or certifications required by the position: SFDC, PMP, CPQ, HRS, CBAP, CSPO, II, ISTQB
Education for CRM Sales
Typically a job would require a certain level of education.
Employers hiring for the CRM sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Technical, Medical, Business, Marketing, Communication, Computer Science, Education, Management, Technology, Business/Administration
Skills for CRM Sales
Desired skills for CRM sales include:
Any other leading vendors
Competitive selling against Oracle CRM
Oracle RightNow Technologies
Salesforce.com Service Cloud
Marketing
CRM systems and all applicable applications experience
Database architecture
Design Patterns
Excel and Access
Experience with ticketing system software
Desired experience for CRM sales includes:
Analyze business requirements and provide guidance using Salesforce.com and other reporting solutions
Minimum 4 years of Salesforce experience
Multiple Cloud application experience preferred
Ability to define conceptual solutions by documenting current and future mode of operations
Expertise in SFDC out of the box functionalities such as sharing rules, email to case, flow, sites, workflows, approval processes
Experience with various Salesforce feature sets, including Sales Cloud, Service Cloud, Data.com, and Salesforce1
CRM Sales Examples
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CRM Sales Job Description
Job Description Example
Our growing company is looking to fill the role of CRM sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for CRM sales
- Data loads as part of system conversion
- Be the voice of technology enablement with stakeholders, evangelizing current capabilities and roadmap
- Directly shape functional execution of the lead management technology strategy, and develop the team through which that strategy is executed
- Influence mid to long term strategies and objectives, and understand the larger picture
- Maintain contact with senior stakeholders for the effort, and build consensus around the strategy and the roadmap
- Responsible for decisions and activities that have significant impact on the Mortgage P&L
- Act as the Product Owner in an agile environment, managing cross-functional teams and ensuring excellent execution
- Build a cohesive, winning team through strong communication and involvement of all team members
- Act as a strategic partner to internal customers to solution the needs of users, and prioritize against our development budget
- Pursue cross-functional opportunities to improve customer experience and sales (mortgage banker, lending manager) experience
Qualifications for CRM sales
- Cloud Selling Experience
- Salesforce expertise a must (Accounts, Deals, Opportunities, Reports)
- Bachelor’s Degree in Computer Science or equivalent years of experience in Information Systems or a related field with 5 years of relevant software development and support experience
- Bachelor’s degree, with a minimum of 10 years sales operations experience and 5 years recent experience overseeing CRM
- Effective customer relationship skills decision-making, problem solving and leadership skills
- Experience with known sales processes such as Miller Heiman, Solutions Selling, SPIN or Challenger is a plus
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CRM Sales Job Description
Job Description Example
Our company is growing rapidly and is hiring for a CRM sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for CRM sales
- Provide sales with adhoc analysis and information on Lyxor ETF
- Lead working sessions with key stakeholders and subject matter experts to establish and document standards
- Capture meeting minutes from all working sessions and distribute to meeting participants
- Compose requests for change (RFC) outlining as-is (current) and to-be (future) requirements
- Create user acceptance testing (UAT) plans for the testing cycle
- Work with each application project manager to update application documentation
- Document the new standards in a user/reference guide
- Lead and participate various CRM & Sales Excellence projects
- Provide SFDC/CRM training & support to our Sales Management Team and headoffice Salesforce.com users
- Provide leadership and direction to capture and sell holistic/integrated SFDC solutions, services, and products to this market segment
Qualifications for CRM sales
- Proven experience across multiple business areas, and multiple technologies with well-rounded background in applications, software, databases, middleware
- Proven experience with future state architecture, taking business to the next level, creating competitive advantage to the business
- Demonstracte strong leadership skills, and Experience in leading either directly, or through others, an operation team
- Knowledge of applicable IT technologies including CRM systems
- Enthusiastic, flexible and results-oriented approach with a can do attitude, able to work
- Advanced knowledge and understanding of the local Energy
3
CRM Sales Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of CRM sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for CRM sales
- Collaborate in rebuild of Exact Target templates, microsites, templates, content
- Work with client leadership, end users and IT staff to identify, design and configure CRM solutions
- Develop strategies and initiatives for CRM and Sales Tool team to support AFO sales and Global Ops plans and initiatives
- Manage employees responsible for the sales and reporting tools and processes in the LSS AFO sales organizations
- Manage Tier 1 level support team to provide first level support of CRM and sales tool issues
- Meet or exceed daily productivity goals including lead generation, conversion rates and revenue obtainment
- Execute assigned outbound calling campaigns designed to acquire qualified leads, increase customer retention, drive new account acquisition and drive profitable revenue growth
- Two or more years demonstrated successful inside sales experience, ideally in an inside sales/call center environment
- Confident and energetic phone presence
- Develop benchmark items that affect the user
Qualifications for CRM sales
- Experience in best in class process, methods and tools to effectively layout business-outcome-target-state for the next generation of Sales, Trade Management/Optimization, CRM B2B business capabilities
- Equipment Manufacturer
- Trading Agent
- Must be sales oriented person
- Data migration experience required
- Project management experience and particular attention to detail
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CRM Sales Job Description
Job Description Example
Our growing company is looking for a CRM sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for CRM sales
- Participates in Scrum Meetings
- Update business on new features and capabilities
- Lead Business Discovery and CRM requirement workshops to insure business requirement expectation are met to help the business understand art of possible out of box capability , trade-off
- Summarize and communicate issues that affect quality and report them primarily to stakeholders
- Partner with Business Users, IT and Oracle technical support, and provide technical assistance when required
- Manage tickets and cross department problem resolution
- Participate in Agile projects for the delivery or maintenance of features
- Approve the quality of changes and new deliverables
- Provide internal support and training to team on the development and use of OSC
- Develop and produces reports in OSC
Qualifications for CRM sales
- Requires a high level of CRM knowledge acumen regarding product markets, trends, competition, and technology
- Excellent communicator, both written and verbal, with strong influence management skills
- Ability to lead and work through ambiguity and change
- Requires travel both domestically and internationally
- Salesforce experience highly desired as understand CX and CRM space
- Can also look at Service Now, RightNow, Enquira, TOA, Livelook, eGain, LivePerson, Kana, Microsoft Dynamics
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CRM Sales Job Description
Job Description Example
Our growing company is looking to fill the role of CRM sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for CRM sales
- Provide ongoing technical training and support to customers directly in the EPLabs
- Clean and maintain accurate/current data
- Build processes for identifying and building quality metrics and reporting
- Stay current on industry trends, CRM software updates, and social/media techniques to help drive new business
- Analyze data from multiple data sources, derive insights, build stories
- Improve data integrity including data cleansing and data alignment
- Build continuous process improvement ability and document processes in flow charting format
- Call on referring physicians and other medical doctors with influence over implanting patterns who themselves typically do not implant ICD products, and help increase Abbott CRM product sales
- Help to develop a business case for the customer
- Define CRM data and tools / functionality requirements with Sales and Service teams, IT, and Platform team
Qualifications for CRM sales
- 30-50% travel - Chicago or Boston good but can be anywhere
- Needs to exhibit high energy yet executive presence, entrepreneurial spirit (out of box, creative thinker)
- Broad knowledge of sales Cloud space, sales DNA - prior sales or pre-sales experience
- Focused on Service side of business but doing work for all Cloud products
- Proven track record of selling large applications deals in Lebanon
- Top tier analytical and financial skills