Credit Supervisor Job Description
Credit supervisor
provides pharmacy financial and billing management of revenue cycle including cash, accounts receivable, reconciliation, general ledger management and supervision of support staff.
Credit Supervisor Duties & Responsibilities
To write an effective credit supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included credit supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Drive sustained collections process improvement throughout the organization by changing behaviors around collections management
Review and coordinate collections and account reconciliation efforts, this includes past due invoices, on account payments and deductions (chargebacks, returns, allowances, pricing)
Approve credits or write-offs based on research by team members, according to company policy
Ensure the Credit Card Billing System accounts for all billed credit card transactions daily and balanced to the Revenue Distribution system
Acts as primary contact for area of responsibility with other departments and business units
Work with key functional areas such as Returns, Chargebacks and Customer Service in account reconciliation matters
Prepare and review month-end reporting (Aging, Bad Debt, Top 20 accounts, and Aging Trend reports)
Assist with Audit Reporting (revenue recognition testing, and others as required for SOX Compliance Testing)
Coordinate credit reviews on new and existing accounts to set and update credit limits
Assist with coordinating system updates and/or implementations
Credit Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Credit Supervisor
List any licenses or certifications required by the position: CFA, SGH, CBA, FCRA, CAMS, CRCM, CPA, CISA, CIA, DFSS
Education for Credit Supervisor
Typically a job would require a certain level of education.
Employers hiring for the credit supervisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Finance, Accounting, Business, Education, Business/Administration, Economics, Associates, Management, Leadership, Communication
Skills for Credit Supervisor
Desired skills for credit supervisor include:
Credit-related laws
AR Systems
Ability to use Bank software and systems
Above
Accounts receivable and revenue cycle
Billing
Collections
Credits
Denial Management
E-Commerce and Process Management
Desired experience for credit supervisor includes:
Assist with acquisition related activities, which includes incorporating new accounts resulting from acquisitions
Ensure minimal impact on Bad Debt Reserves by resolving past due items over 60 days
Assist Management with special projects as needed
Supervision of the Credit Control team, including between 3 and 4 reports
Minimize the aged debt for the business
Supervises the day-to-day performance of assigned staff to ensure that service level, quality, and productivity goals are meet
Credit Supervisor Examples
1
Credit Supervisor Job Description
Job Description Example
Our company is searching for experienced candidates for the position of credit supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for credit supervisor
- Administers performance management and disciplinary action consistent with established policy
- Prepares and conducts monthly development plan and annual performance evaluations for associates assigned with input from each team's Operations Coordinator
- Oversees a functional accounting area for the Company
- Supervision of small team of staff to ensure process objectives are set, met and process improvement opportunities identified and delivered
- Hedge Fund AUM and Performance data capture/monitoring
- Manage global bank account and system inventory documentation for all bank accounts, updating on a regular basis
- Oversee team of Service and Credit Analysts – , manage staffing, direct team’s priorities & activities, evaluate performance, and train & develop staff – to deliver outstanding dealer service while accomplishing business objectives
- Establish appropriate operational risk controls
- Handle escalated credit applications that fall outside of credit policy guidelines
- Analyze reports and production activity to identify trends in credit quality, customer service, and production efficiencies
Qualifications for credit supervisor
- Five to seven years of experience using an ERP or Point of Sale (POS) system
- Knowledge of supervisory practices and procedures Strong problem-solving and analytical skills
- Strong experience with deductions (chargebacks, returns, pricing)
- Develop and lead ongoing program improvements to optimize credit quality, customer service, and production efficiency metrics
- Perform duties of Service and Credit Analyst, as necessary, to support team during high volume or short-staffed situations
- 3 to 5 years experience managing customer service activity in a call center environment
2
Credit Supervisor Job Description
Job Description Example
Our growing company is looking to fill the role of credit supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit supervisor
- Supervise the timely processing and collection of the organization’s credit card receivables and ensures all payments are received within contractual terms
- Oversee all Avis / Budget / Payless Dot.com Prepaid Inquiry and Charge back Defense processing
- Provides Credit Card transaction related support for Customer service, field ops., VAB, by reviewing charges and working with credit card company counter-parts to resolve customer concerns
- Oversee the creation and distribution of various reports that monitor performance in areas such as credit card fee expense, .Com Prepaid sales / refunds, Sears concessions, Mag Swipe Exceptions, DCC Acceptance / Commission Income
- Supervises the detailed reconciliation of all Credit Card fees charged to ABG by reviewing statement data and validating charges imposed and passed along by Credit Card processor are accurate
- Ensure all Credit Club receivable, expense, liability, and suspense accounts are properly reconciled each month and that the associated recs
- Drive innovations in these risk tools and practices with the use of new data and the application of proven analytics methods (e.g., data reduction, clustering, regression, econometrics, optimization, Markov chain, Monte Carlo simulation), emerging ones (e.g., machine learning, visualization)
- Develop and lead ongoing program improvements to optimize credit quality, customer service, and production efficiency metrics.Monitor daily operational activity and adjust tactics to accomplish plans
- To control and assist to complete Aging report in timely manner
- To prepare BS report and format for the presentation to Tax Office
Qualifications for credit supervisor
- 3 years Call Center Supervisory experience in an innovative Call Center environment or
- Prior experience in the monitoring, coaching and feedback of telephone specialists' performance, including quality monitoring and productivity based on ACD reports
- 2+ years experience managing or supervising credit analysts in a consumer lending business
- Excellent underwriting skills – makes quality credit decisions, able to easily read & understand credit bureaus, exhibits strong attention to detail, quickly grasps problem situations, creates win-win solutions, and has a firm understanding of applicable federal and state consumer lending regulations
- Strong analytical problem solving, organizational, negotiation, and interpersonal skills
- Proficient in Microsoft Office applications – Outlook, Excel, Word, and Powerpoint
3
Credit Supervisor Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of credit supervisor. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for credit supervisor
- To prepare and accomplish all credit corresponds
- To finalize guest's and companies's demands expeditiously
- To control PM account and prepare relevant statements, controlling and issuing invoices according to guest's requests
- To control the accuracy of all credit invoices, records, maintain the order and send to related companies / individuals
- Manage credit files
- Manage and supervise others in credit team
- Create process improvement/streamlining
- Ensure that credit decision are in line with company policy
- Develop relationships with customers and monitor credit risk
- Work cross-functionally with sales team
Qualifications for credit supervisor
- Value the matrix system and work well within it
- Bachelor's Degree or 3-5 years' work experience in a customer service environment offering transferable skills
- Fluency in English, Spanish and Italian required
- Previous experience with financial statement spreading
- 2–3 years previous experience supervising
- Any other European language would be a plus
4
Credit Supervisor Job Description
Job Description Example
Our company is hiring for a credit supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for credit supervisor
- Maintains collections of Accounts Receivable of assigned territories
- Provide reporting and analysis to management
- Assist the credit manager to special project as necessary
- Oversee team of credit underwriters – , manage staffing, direct team’s priorities & activities, evaluate performance, and train & develop staff – to deliver outstanding dealer & consumer service while accomplishing business objectives
- Handle escalated credit applications that fall outside of credit policy guidelines and make final adjudication
- Develop reports and analyze reports and production activity to identify trends in credit quality, customer service, and production efficiencies
- Contribute to definition of credit policy & procedures
- Lead special projects, and present project status and results to Senior Management
- Manages the daily Payments Processing functions that include Automated Clearing House (ACH/Direct Payments), Wires/Funds Transfers, remote deposit, mobile deposit, and ATM deposit items, /mailed in check deposits, and general Item Processing of checks to ensure strict compliance of applicable rules & regulations and Federal Banking laws
- Evaluates daily payments processing workload, and assigns daily tasks to the Payment Processing team ensuring accuracy and completion of all daily work by the respective deadlines
Qualifications for credit supervisor
- Be honest and fair with high internal standards and continually seek to improve
- Must currently be a Lead with direct reports, or have completed the MCCS TalentCore program
- Advanced computer experience required
- A Master’s Degree in a quantitative field
- PhD in in Statistics, Biostatistics, Mathematics, Economics, Operations Research, or related quantitative fields (e.g., Physics)
- Demonstrated ability to develop, motivate, and lead a team of highly talented individuals
5
Credit Supervisor Job Description
Job Description Example
Our company is looking to fill the role of credit supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for credit supervisor
- Maintains user authorization records to comply with ACH rules and regulations governing originated transactions and other detailed records for Internal/External audit purposes
- Facilitates and supports departmental projects
- Cross-trains and assists within the department
- Assists with updating departmental Policies and Procedures and coordinates communications with the Solution Center to deliver Payments Processing related updates to staff
- Coordinates monthly meetings for the Payments Processing group, including meeting agenda, meeting minutes, updates and any follow up that may be required
- Remains up to date on current developments in the Payments world, especially ACH network by regularly attending conferences and other workshops
- Proactively identifies problem loans and coaches Relationship Managers using an Action Plan designed to either exit or retain this customer
- Appropriately respond to collateral exam issues and offers constructive advice, remedies and solutions to the Relationship Manager
- Oversees and completes all projects as assigned
- Maintains ongoing communication between Branch Staff and Sr
Qualifications for credit supervisor
- Broad analytics technical know-how from multivariate statistics to mathematical optimization to econometrics to machine learning, with good understanding of the Big Data technologies (distributed data storage, in-database processing, massively parallel processing, in-memory processing, Hadoop, Greenplum)
- Ability to translate complex quantitative analyses into business insights and to communicate analytics approaches and results to business customers at all levels
- Programming proficiency in SAS, R, Python, and/or Matlab
- Experience with C#, JAVA for developing Windows and Web applications is a plus
- Experience in integrating SAS with open-source data and analytics software is a plus
- Excellent grasp of credit risk management principles is a plus