Content Management Specialist Job Description

Content Management Specialist Job Description

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Content management specialist provides insights on content utilization, rating, and impact using learning management platforms, content management systems and web analytics tools.

Content Management Specialist Duties & Responsibilities

To write an effective content management specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included content management specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

You take advantage of your knowledge in HTML/CSS/Javascript and push the boundaries of our systems further
Master the electronic document management application, Documentum
Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for named accounts across SEA region, by developing a core understanding of the unique business needs of the client
Creating and driving own sales pipeline
Direct and/or coordinate supporting sales and presales activities
Work with and leverage external partners to deliver sale as required
Plan, execute, and predict results, providing accurate and timely forecasts and sales reports
Typically 8 to 12 years of advanced selling experience within industry and on similar products
Proven track record in achieving quotas on software sales solutions at a vendor
Deep and proven understanding of one, or all, of the solutions areas of backup & recovery, archiving and Enterprise Content Management Software products and storage infrastructure together with the ability and experience to link them to solve customer’s business problems

Content Management Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Content Management Specialist

List any licenses or certifications required by the position: PKI, MCSE, MCSA, MTA, AIIM

Education for Content Management Specialist

Typically a job would require a certain level of education.

Employers hiring for the content management specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Communications, Journalism, Computer Science, English, Education, Marketing, Technical, Business, Management, Information Systems

Skills for Content Management Specialist

Desired skills for content management specialist include:

Content Management System
Enterprise content management systems
Lawson Materials Management application is desired
Microsoft’s core Office applications
Microsoft’s extended Office applications is desired
Content management tools
HTML
Adobe Creative Suite
General computer applications
Microsoft Word

Desired experience for content management specialist includes:

Strong knowledge and understanding of competitive landscape in the backup & recovery, archiving and Enterprise Content Management marketplace in SEA region and/or specific local ASEAN countries
Strong relationships with key decision makers and influencers in organizations
Proven background in consultative selling, showing strong correlation between sales and services
History of success in direct sales, channel sales and selling through strategic partners
Acquire business acumen
Promote a corporate culture based on proactive collaboration, sharing of information, and learning

Content Management Specialist Examples

1

Content Management Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a content management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for content management specialist
  • Represent the original content - full text images, sliders, … - based on Digital Brand Designer guidelines and strategy
  • Creates online content and consistently checks for errors or issues (typos, broken links, feed lags, ), while ensuring deadlines are met
  • Develop and maintain documentation including technical specifications general processes
  • You implement brand campaigns in time and review the quality of incoming requests, implement changes to our website and verify the result of your actions
  • You regularly perform reviews of our desktop and mobile sites, identify issues and define a plan to avoid them
  • You constantly monitor web analytics to review the performance of our content and to identify and improve content that is incorrect, outdated or broken
  • Presentation coaching and support for assigned growth opportunities and key projects and meetings
  • Develop and maintain a presentation approach and library
  • Spearhead content sourcing, creation and management for quarterly Client Business Reviews
  • Working closely with the Demand Generation, Social and Creative teams on marketing campaigns
Qualifications for content management specialist
  • Knowledge of media industry, including television and movie programming a plus
  • Account Management, Programming/Scheduling, and/or Data Analysis
  • Contribute, Create and manage the overall content management strategy and blueprint for the enterprise
  • Deliver records management as a service (configuration and service delivery) in response to LOB requests
  • Minimum of Bachelor’s degree in Communication, Journalism or related field of study preferred
  • Experience working with an ECM System required
2

Content Management Specialist Job Description

Job Description Example
Our growing company is hiring for a content management specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for content management specialist
  • Set up the product master data for all EU sites with speed and accuracy to launch product on time
  • Support and create salesforce messaging that is distributed through Retail Connect, Retail Review, and other internal communication channels
  • Develop and implement ongoing integration of large-scale process, to improve the colleague experience and mitigate risk
  • Work closely with Product Management, Retail Operations and other Retail Groups to establish content and design obtaining all necessary approvals for Retail Connect
  • Lead large cross-functional teams and initiatives that include Marketing, Fraud, Legal, Compliance, Quality, Operations and the Service Company
  • Design and development of user-friendly content page layouts in collaboration with subject matter experts
  • Act as primary contact regarding the day to day management and administration of the suite of KMS systems
  • Packaging and uploading of new or updated content assets
  • Management of the LMS help-desk to trouble-shoot issues
  • Maintenance of the technology platform (users, integrations, compliance, etc)
Qualifications for content management specialist
  • 4-6 years of experience in corporate/employee communications
  • Must have web content development and management experience
  • Must have demonstrated ability to be comfortable and add value in a corporate environment with leadership and C-suite
  • Must be able to work in a high-pressure, deadline-driven environment
  • Must have excellent project management skills, the ability to multitask, set expectations and deliver, be proactive, drive projects through completion, and have a very strong attention to detail
  • Must have a sharp, creative eye for graphic design to positively influence layout and design via spatial relationships, layout balance, image sizing, and enhancements
3

Content Management Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of content management specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for content management specialist
  • Identification of synergies between internal & external systems
  • Management of search capabilities
  • Web design and development of content pages across the suite of KMS systems to continue to enhance the user experience and remain compliant with brand standards
  • Test, monitor and measure success of page design and usability to maximize adoption
  • Manage content updates and compliance standards within knowledge systems
  • Development of processes and page templates to standardize content management within the knowledge systems
  • Perform regular audits of course content, assets and systems availability
  • Sourcing of content from internal & external subject matter experts to ensure content offering is meeting the needs of target audiences
  • Develop and manage consolidated reporting dashboard designed to track user trends, understand popularity of course offering and user profiles
  • Measurement and analytics regarding KMS systems operating performance
Qualifications for content management specialist
  • Must be ability to work in a fun but demanding, fast paced, deadline-driven environment that requires the ability to flex, prioritize, and work outside normal office hours
  • Familiarity with social business communication and community building strategy and tactics is a big plus
  • Familiarity with web content management/publishing web traffic analytic tools is a big plus
  • Background as a reporter, writer, or interviewer is a big plus
  • Knowledge of consulting industry is a plus
  • Strong team player and desire to develop
4

Content Management Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of content management specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for content management specialist
  • Conduct research and analytics to support ECM strategies
  • Participate in enhancement testing in applications and tools
  • Identify gaps in business processes and help resolve with ECM capabilities
  • Create, implement and enforce a global taxonomy model across GIM
  • Communicate with stakeholders on an ongoing basis to ensure process and taxonomy adherence
  • Own and enhance metric scorecards that are prepared for senior management
  • Manage user onboarding and access change processes for consumers of the ECM platform, including receiving requests and following them from beginning to end
  • Track and plan project milestones and deliverables
  • Migration of ecommerce and media tracking tags into the GTM container ID
  • Solve pixel tracking customer issues efficiently and with high quality standards
Qualifications for content management specialist
  • Bachelor’s degree plus a minimum of 5 years related experience
  • Knowledge of web design/ user experience best practices
  • Knowledge of eLearning authoring tools is a plus
  • Motivated and independent worker
  • Strong collaboration skills (team work, verbal & written communication, etc)
  • Willingness to learn and self- teach
5

Content Management Specialist Job Description

Job Description Example
Our innovative and growing company is looking for a content management specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for content management specialist
  • Organize and maintain the folder and file structure of art and graphics server, including updates at key intervals (monthly, quarterly, ) and communication of new updates to the user community
  • Work within Oracle Content Marketing platform to manage content workflows and production
  • Develop and implement custom content calendars for various brands and partners, working with various teams to inform the calendar
  • Work with senior copywriter / editor on team to ensure custom content solutions are on-brand with a consistent style, quality and tone of voice optimized for search and user experience across online, social, member communications tools and video channels
  • Contribute to content brainstorming, strategy and planning sessions
  • Develop customized content solutions calendar that works in concert with an overall editorial calendar to achieve the brand goals
  • Support team by proofreading, editing and assisting with copywriting as needed
  • Ensure the team delivers high quality content by fact checking information learning and following compliance guidelines
  • Traffic content through review and approval process with internal teams and partners
  • Work closely with members of the content team to adjust or adapt calendars and content production as needed
Qualifications for content management specialist
  • Flexibility to adjust to changing business or project needs
  • Prior experience in Content Management necessary
  • At least 6 months tenure in current position
  • No active written warnings on file
  • Knowledge of ECM strategies around content life cycles and capabilities
  • Ability to elicit requirements through interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis and task and workflow analysis

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