Club Supervisor Job Description
Club supervisor
provides information and data and collaborate with global support departments regarding cost reductions, work simplification, production scheduling, labor planning, and process improvement.
Club Supervisor Duties & Responsibilities
To write an effective club supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included club supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
To set a standard at all times in professionalism, appearance and attitude as expected of all recreational facilities personnel
Supervises Health Club Receptionists and Pool Lifeguards to maintain service level and the smooth operation of the club facilities including swimming pool, gym and changing room
Monitor and coach performance
Ensure that the handover procedures are followed in the transferring of all relevant information on a daily basis
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene, Security and Fire Life Safety emergency and evacuation procedures
Must follow CID rules as directed by the Manager
Assists in controlling and maintaining wastage
Follows and implements all department policies and procedures
Monitors team performance in all phases of service and job functions
As Health Club Supervisor, you will provide support and assistance to the manager/director of the Health Club in operating the facility in accordance with local, state and federal health and cleanliness standards
Club Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Club Supervisor
List any licenses or certifications required by the position: CPR
Education for Club Supervisor
Typically a job would require a certain level of education.
Employers hiring for the club supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and University Degree in Education, Early Childhood Education, Technical, Business, Associates, Culinary, Graduate, Hospitality, Organizational Management, Communication
Skills for Club Supervisor
Desired skills for club supervisor include:
Labor Scheduling Report
Labor Scheduling Tool
Labor Tracking Tool
QA Audit
Facilities
Excel and Outlook
Lifeguard and body coach
Lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards
Microsoft Word
Special events on property
Desired experience for club supervisor includes:
Check In and rooming all Club arrivals according to established procedures and brand standards
Has sound knowledge of the local area regarding history, places of interest and special events
Certification in HVAC, Electrical, Plumbing is preferred
CPO (or willingness to obtain)
CPR Certified (or willingness to obtain)
Participate in marketing, merchandising, and programming
Club Supervisor Examples
1
Club Supervisor Job Description
Job Description Example
Our growing company is looking for a club supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for club supervisor
- Carry out management duties such as interviewing, training, supervising, counseling, scheduling and evaluating department staff
- Perform duties of staff positions as needed
- Kid's Club Administration
- Manage the membership database system, tracking monthly and monitoring annual renewals
- Deal with daily administrations accurately ensuring all prospects are added to the database and any other enquiries are handled appropriately
- Actively recommend activities at the Resort Such as, Water Sports Services and Fitness Classes
- To provide further consultation to guests to ensure that reservations are made and sales are closed
- Promote and sell the fitness group class ( Yoga, Aquaspin, Prama, Spinning, Cardio, Boxing)
- To ensure that all checklists in the department are completed and monitored
- Balance operational, administrative and Colleague need
Qualifications for club supervisor
- Ability to make informed and difficult decisions
- Ability to adapt to the changing pace of a variety of programs
- Regularly required to stand
- Frequently is required to walk
- Ensure all incoming emails of guest inquiries gets accrued handled and answered accordantly
- Ability to be consistently mindful of successful reaching of department goals on casino floor / club desk with new member enrollment resulting in the acquisition of Club Paradise members
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Club Supervisor Job Description
Job Description Example
Our company is growing rapidly and is looking for a club supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for club supervisor
- Ensure that all PR's are done monthly as per budgeted figures and follow up in all purchases
- Assist all guests in a safe and healthy way
- Monitor and train the assigned associates in the use of the departmental procedures and ensure proper telephone etiquette, excellent listening and communication skills are provided by the department staff and that the associates are focused on the guests’ satisfaction
- Respond quickly and efficiently to Player’s Club member’s related requests made by both current and prospective members received via the telephone, fax, mail or internet
- Listen to and resolve guest issues or complaints as they arise
- Distribute bus packages to qualified patrons arriving via buses
- Issue redemption’s/script on players’ gaming activity, as per established point/comp structure
- Manage a Team that is current with all hotel services VIP requests and special events and that demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Attendants must have good verbal skill to be able to interact will our up scale guest
- Checks house status for Horizon Club floor
Qualifications for club supervisor
- Ability to be responsible and productive without immediate and direct supervision while spending quality time in the Club Paradise desk helping team reach and surpass goals
- Ability to be consistently friendly, courteous and smiling with all casino resort guests and fellow company team members
- Full high school education and completion of his or her chosen academics
- Proactivity and originality a must
- Be able to play a minimum of one musical instrument
- Due to visa restrictions this position is only open to Fijian Nationals
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Club Supervisor Job Description
Job Description Example
Our company is hiring for a club supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for club supervisor
- Renders breakfast service
- Sets up the Horizon Club Lounge with amenities such as updated international newspapers, periodicals and magazines, table games, video tapes
- Pre-assigns rooms for all Traders Club reservations, taking note of special requests and early arrivals
- Coordinates with Housekeeping on the set up of amenities in Horizon Club rooms prior to guests’ arrival
- Prints “Shift Reports”.Follows up on “Trace” report
- Performs check-ins and check-outs
- Performs foreign currency exchange and other cashiering functions
- Is conversant with Value Rate, Horizon Club, Golden Circle, Frequent Flyer programs And benefits
- Offers service for packing and unpacking of luggage,Assists guests in airline reservation/confirmation, transmitting faxes, handling of messages, transportation arrangements, city tours, restaurant reservations,etc,is totally familiar with the Front Desk (Reception/Cashiering) back-up procedures in the event that any Front Office equipment malfunctions
- Work closely with other departments and/or service vendors to ensure smooth operation
Qualifications for club supervisor
- Assist with administration including ordering and rostering
- Make recommendations, upsell spa treatments and related products
- Must have at least 24 months experience in the luxury hospitality industry
- Creates and maintains Social Media sites for the ongoing communication with our junior guests
- Recommend improvements on enhancing services and increasing revenue, in relation to Kids Club Team
- Minimum of (2) years guest service experience or an equivalent combination of education and experience is required
4
Club Supervisor Job Description
Job Description Example
Our growing company is looking for a club supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for club supervisor
- Provide training to the Health Club team regarding customer care, work procedures and equipment knowledge
- Responsible for the promotion of Club membership
- Works with all departments on promotional and sales strategies, offers and other revenue impacting marketing efforts
- Oversees Day to Day Operations of all departments within the Department
- Proactively communicate via documented means between shifts and departments with necessary personnel and management, regarding customer complaints/feedback, merchandise status and any other information that will impact operations
- Verify, audit and track any reports or logs used for events and promotions issued out of the Department
- Assist in managing the maintenance and merchandising of the Department
- Promote specials and assist customers with any questions and exhibit accommodating customer service at all times
- Supports and cultivates new ideas and methods to deliver business solutions
- Identifies ways to increase efficiencies or improve product or service
Qualifications for club supervisor
- Previous experience working with children minimum 2 years
- Minimum 2 years of working experience in Health and Fitness industry or preferred to have Health Club experience
- Experience in conducting yoga or wellness classes has an added advantage
- Highly motivated and passionate about his/her career in the hotel industry
- At least 3 years relevant experience, preferably in hotel industry
- Holder of Diploma in Sports and Recreation Management or equivalent
5
Club Supervisor Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of club supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for club supervisor
- Updates reports as requested
- Ability to work flexible schedule, weekends, nights, holidays and with little to no notice to accommodate department and guest needs
- Assist the Promotions & Sales Manager with personnel management of the Department
- All other duties as prescribed by management
- Recruit, Train, Evaluate, Coach and Develop departmental team members
- Assists in execution of all aspects of Slot Tournaments
- Participates in Marketing Related and other meetings as needed
- Sets up all system related promotional and marketing programs, drawings, promotions, and other in Marketing Related Systems to include but not limited to IGT’s Patron Management
- Reviews and approves all department related materials and collateral
- Assists or manages in-processing of all groups
Qualifications for club supervisor
- Holder of Pool Lifeguard Award, First Aid Certificate and basic exercise instructor certification
- Self-motivated, responsible and with good communication skills
- Ability to Work inside and outside
- Swimming Skills
- Ability to manage impress drawers and protect company assets
- Assist in planning and administrative coordination and execution of all departmental operations