Clinic Supervisor Job Description

Clinic Supervisor Job Description

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Clinic supervisor provides guidance to supervisory personnel regarding fair and equitable treatment, compliance with contract, policies, practices, procedures and government laws and regulations.

Clinic Supervisor Duties & Responsibilities

To write an effective clinic supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included clinic supervisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage supply costs, facilities, labor costs and staff productivity
Assists in establishing/implementing goals, objectives, policies, procedures, and systems for assigned clinical areas
Helps fiscal management and other administrative staff to develop/implement cost effective policies and procedures for all clinical areas, which may include billing, insurance, fee schedules, credit/collections, purchasing, and space planning
Assist office staff to ensure scheduling of patients for procedures and testing has occurred, and necessary items are in place prior to a procedure or surgery
Prepare patients for procedures and tests
Supervises the daily operations of assigned support functions (including patient experience, care team operations, appointment scheduling, registration, check-in/check-out, collections, referrals, surgery scheduling, and other administrative duties) to ensure that all activities are conducted in a timely and cost-effective manner and in accordance with professional standards, budget constraints, internal policies/standards, procedures and/or applicable legal/regulatory requirements
Trains/orients, and supervises departmental personnel
Responsible for work assignments and daily operations
Assists with selection/hiring and performance evaluations
Orders office and medical supplies and ensures sufficient quantities are maintained at all times

Clinic Supervisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Clinic Supervisor

List any licenses or certifications required by the position: CPR, BLS, ACLS, ASQ, LVN, LPN, RN, MA, IV, AHA

Education for Clinic Supervisor

Typically a job would require a certain level of education.

Employers hiring for the clinic supervisor job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Education, Business, Nursing, Associates, Graduate, Finance, Healthcare Administration, Healthcare, Health, Business/Administration

Skills for Clinic Supervisor

Desired skills for clinic supervisor include:

Medical office policies
Human resource management practices
Procedures
Health care environment
Government and reimbursement regulations and requirements
Healthcare administration practices
Organizational policies and procedures
Costs
Operating practices

Desired experience for clinic supervisor includes:

May assist with selection/hiring, evaluating performance and recommending pay increases, promotions, or disciplinary action
May have direct care duties
Oversees the clinic staff in all activities to ensure high quality standards are met and to keep facility running smoothly.*
Responsible for all aspects of customer service and service recovery.*
Monitors, develops, coaches, and mentors staff to achieve outcomes for quality patient care.*
Oversees the adherence to patient billing and revenue cycle standards.*

Clinic Supervisor Examples

1

Clinic Supervisor Job Description

Job Description Example
Our innovative and growing company is hiring for a clinic supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinic supervisor
  • Supervise day to day operations (in the absence of the manager) to insure smooth operations, quickly resolves operational issues/problems as they are identified
  • Notify manager of any staffing issues/problems that are identified and makes recommendations to manager for major operational changes that are needed to be made
  • Make rounds using the Studer model
  • Handle daily staffing needs of the Clinic per PMG protocol, can approve uncomplicated time-off requests or overtime with notification to the manager when requested
  • Assist manager in the training and orientation of new provider and staff members
  • Assist Manager in assessing new staff members strengths and growth opportunities
  • Provide input in the evaluation process
  • Handle approving of employee time cards via Kronos
  • Evaluate nursing activities to ensure patient care, staff relations, and efficiency of service
  • Address any issues that affect the desired patient outcomes
Qualifications for clinic supervisor
  • Recognizes and embraces opportunities for improvement in the service of the clinic and organization’s goals.*
  • Facilitates creative development of new processes and standards that ensure quality patient care and a smooth running clinic.*
  • Ensures compliance with all regulatory agencies governing health care delivery and rules of accrediting bodies by continually monitoring the service and facility operations and programs and initiating required changes or improvements.*
  • Educates staff in performance improvement activities while coaching staff for enhanced problem solving.*
  • Assists with staff recruitment and selection.*
  • Proficient in practice management, electronic medical records.*
2

Clinic Supervisor Job Description

Job Description Example
Our company is hiring for a clinic supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clinic supervisor
  • Orient and mentor new staff members
  • Assist in the development of nursing standards as agreed upon by the clinic administrator
  • Oversee the Quality Program for the clinic and ensure that all standards are met, and maintain procedural manuals and other necessary equipment
  • Receive triage phone calls and provide appropriate follow up
  • Perform tests under physician orders and report results to the physician and/or patient
  • Assist in components of clinic support staff hiring, recruitment, selection, hiring, training, supervisor
  • Supervise all aspects of daily functions of the clinic
  • Communicate changes clearly to staff and providers in collaboration with Clinic Administrator and Medical Director/Assistant Medical Director
  • Collaborate with other SMG clinics and hospital, , lab/x-ray, to achieve interdisciplinary improvements
  • Prepare and/or analyze monthly statistical reports to monitor denials, patient volumes, and patient acuity
Qualifications for clinic supervisor
  • Accountable for monitoring and managing the operational and capital budgets
  • Achieves clinic goals and objectives using a participative approach to improve the quality of care and market position.*
  • Facilitates performance improvement initiatives to improve processes throughout the facility.*
  • Supports initiatives that increase patient satisfaction and quality outcomes.*
  • Supports clinic operations as needed (clinic throughput, office/administrative tasks, ).*
  • Must attend at least two continuing education sessions per year.*
3

Clinic Supervisor Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of clinic supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clinic supervisor
  • Counsel support staff employees on positive and negative performance, and implements disciplinary action, as needed under the oversight of the Clinic Administrator
  • Prepare and route invoices to Clinic Administrator for approval processing
  • Manage staff time off requests and ensures that time cards are filled out accurately (Kronos) and timely for all staff and providers
  • Monitor accurate completion of all clinic documentation logs
  • Performs direct on-site medical examinations and clinical evaluations including the delivery of international assignment, pre-placement, and selected biomedical surveillance exams for clients and employees
  • Provides occupational health consultations, evaluations, and immunizations to international travelers, expatriate employees and dependents according to Clinic process manual
  • Acts as a Global Health and Medical liaison with other domestic and international medical clinics
  • Oversee all aspects of the practice/clinic operation including financial management and daily operations
  • Assess, evaluate, and implement systems to improve clinic operations
  • Work in collaborating clinic leadership and staff to ensure the clinic(s) meets performance expectations in the areas of medical quality, service, access, utilization and financial
Qualifications for clinic supervisor
  • Previous experience in the assigned medical group preferred
  • Previous lead or supervisory experience in a union environment preferred
  • Current Licensed Vocational Nurse (LVN)/Registered Nurse (RN) preferred
  • The position requires at least two (2) solid years of clinical medical office experience in a supervisory or lead role
  • Three (3) years of lead or supervisory experience in healthcare with out-patient experience
  • Knowledge of business and management principles, and of budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing
4

Clinic Supervisor Job Description

Job Description Example
Our innovative and growing company is looking for a clinic supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for clinic supervisor
  • Be responsible for clinic operations including coaching of staff and payroll
  • Manage both Edmonds and Ballard clinics, supporting 2 providers
  • Supervise 10 direct reports including Patient Service Reps, Patient Care Coordinators, Medical Assistants and 1 Nurse
  • Work with medical director to develop referral relationships and maintain effective communications with referring physicians
  • Establish and manage enrollment for programs, including if necessary, maintaining a wait list
  • Coordinate program operations, activities and special projects with the Clinic Administrator and RN Manager to ensure efficiency and quality service is delivered
  • Coordinate scheduling of professional staff for program sessions and team meetings
  • Communicate clinic goals to employees and ensure that they have the tools and means necessary to achieve them
  • Coordinate nursing operations and activities to ensure efficient and quality service
  • Evaluate patient care needs within scope of licensure
Qualifications for clinic supervisor
  • Current Registered Nurse/ Licensed Vocational Nurse desirable
  • Certified or Registered Medical Assistant is also highly preferred
  • Associate’s in Arts (AA) Degree or enrolled in an AA degree program to be completed in three (3) years
  • Basic Life Support (BLS) certification within six months of hire
  • One (1) year supervisor experience in medical clinic or similar setting
  • Two (2) years of actual experience of medical clinic
5

Clinic Supervisor Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of clinic supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for clinic supervisor
  • Supervises all aspects of employee management including selection, orientation, training and staffing of the nursing staff
  • Review departmental supply requisitions, oversee records and reports
  • Participate in required meetings and professional development activities and maintain professional affiliations
  • Retains responsibility for any tasks which are delegated to clinic staff
  • Oversees quality control testing and instrument maintenance
  • Serves as a consultant to laboratory staff other members of the healthcare team as needed
  • Acts as manager in their absence
  • Supervises all authorizations and referrals staff
  • Develops and adheres to annual staffing budget
  • Communicates pertinent information to Authorizations team accurately and timely
Qualifications for clinic supervisor
  • Bachelor’s degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education preferred
  • Previous out-patient practice management experience preferred
  • Bachelors degree -or- a combination of college level healthcare management course work
  • Bachelor of Science -or- a combination of college level healthcare management course work
  • Knowledge of an organization's billing requirements
  • Knowledge of the day-to-day operations of a healthcare center

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