Benefits Program Manager Job Description

Benefits Program Manager Job Description

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Benefits program manager provides support in compliance with all federal and state laws related to benefit offerings and reporting such as ERISA, COBRA, HIPAA, Section 125 and ACA.

Benefits Program Manager Duties & Responsibilities

To write an effective benefits program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included benefits program manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Ensure compliance with all applicable legislation with respect to welfare benefit plans including ERISA, TEFRA, COBRA, and ACA
Provide guidance to Benefits Coordinator, HR operations team, and third-party vendors on benefits administration responsibilities (including employee inquiries, claims assistance, benefits survey completion, benefits eligibility, billing, COBRA, leave of absences, disability, and workers’ compensation administration)
Primary liaison with finance and accounting to forecast annual benefits spend and track ongoing utilization vs
Program Administration– this role will be responsible for all aspects of various benefits program management including daily administration, funding, management reporting and a focus on continual improvement in the employee experience
You will be a subject matter expert on India Compensation and Benefits and C&B advisor for large business verticals
You will participate in compensation and benefits surveys to analyze the company’s competitive market position
You will monitor trends and best practices and make recommendations towards implementation
You will partner with the APAC compensation and benefit team and work on a variety of special compensation and benefits projects as needed
Manage the design, implementation and administration of EA’s US benefit plans and programs, including health, welfare, retirement, time-off (including leave of absence and workers’ compensation), and other offerings
Establish strong partnerships with Legal, Payroll, Finance and other colleagues and lead cross-functional projects to implement new offerings, ensure compliance, and streamline operations

Benefits Program Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Benefits Program Manager

List any licenses or certifications required by the position: CEBS, PHR, PMP, CCP, GRP, BS, BA, CPP, CHRL, CHRP

Education for Benefits Program Manager

Typically a job would require a certain level of education.

Employers hiring for the benefits program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Finance, Human Resources, Business/Administration, Education, Management, Administration, Health, Communication, Project Management

Skills for Benefits Program Manager

Desired skills for benefits program manager include:

HIPAA
ADA
Associated payroll processes
ERISA
Analysis
Benefit funding
Budgeting
COBRA
Reconciliation
Tracking

Desired experience for benefits program manager includes:

Basic statutory knowledge associated with benefits and compensation matters in Asia Pacific
Expert proficiency in Excel and data modeling tools
Experience with Greater Insights or similar benefits management tool
The ability to work with a cross-functional team in a collaborative, matrixes environment
To build and foster strong partnerships
Highly motivated individual with results oriented mentality

Benefits Program Manager Examples

1

Benefits Program Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a benefits program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for benefits program manager
  • Monitor market practices, trends and requirements to ensure benefit offerings remain market competitive, fiscally responsible, and legally compliant
  • Proactively identify and implement process improvement opportunities and ensure plans remain legally compliant
  • Oversee annual Form 5500 filings and audits including non-discrimination testing
  • Continuously analyzes existing benefits programs and policies relative to prevailing practices to identify opportunities to ensure we provide competitive benefit offerings - from a financial
  • Maintain knowledge of benefit related regulations and laws
  • Oversee the coordination of employee leave of absences (LOA)
  • Responsible for plan design, development, implementation and change management
  • Subject matter expert in the formation of benefit policies and partner with the HR Operations Team on escalated member issues and appeals resolution
  • Engages and participates on SRR Health & Welfare and Pension Plan Committees
  • Provides consultation and technical input for plan policies and descriptions
Qualifications for benefits program manager
  • Excellent written and verbal communication skills, ability to present views in a clear and compelling manner
  • 10+ years of experience designing, implementing and managing complex benefit programs for rapidly growing multinational technology companies
  • 5+ years of experience in international benefits including EMEA, APAC, India, LATAM, Canada, and the U.S
  • Working knowledge of relevant statutory benefit requirements
  • Strong group presentation, facilitation, and influence skills
  • Demonstrated project, process, and time management skills
2

Benefits Program Manager Job Description

Job Description Example
Our growing company is looking to fill the role of benefits program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for benefits program manager
  • Primary point of contact for employees and management on all health and welfare, retirement and work-life programs
  • Apply industry knowledge to create and execute against a multi-year benefit program automation roadmap
  • Act as Benefits SME for HRIS upgrades/transitions impacting benefits administration
  • Define and articulate messaging for employee communications on all benefits
  • Provide system-wide analytical and project support system-wide for evaluating and reporting community benefit initiatives and outcomes
  • Coordinate, with other department staff, the system-wide consolidation of community benefit reporting via the Community Benefit Inventory for Social Accountability software program (CBISA)
  • Ensure the timely completion of written reports, presentations and other materials in a manner that contributes to quality decision making, sound strategic planning, and appropriate accountability to the public, provides data need for use in mission, advocacy and other areas
  • Ensure compliance in assigned areas of responsibility with Federal, State, and local laws, regulatory agency requirements (e.g., JCAHO, CMS), and the Ethical and Religious Directives for Catholic Health Care Services
  • Serve as a subject matter expert in benefits and stay informed of marketplace trends and the laws and regulations governing all employee benefits
  • Ensure that all compliance and audit requirements are met (including annual updates to the wrap document, the SPD)
Qualifications for benefits program manager
  • Working knowledge of Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook
  • Apply judgment that is consistent with company standards, practices, policies, procedures, regulation or government law
  • Willingness to work across time zones with colleagues throughout the globe
  • A Bachelor of Arts or Science Degree or equivalent is required
  • Familiarity with HRIS systems and Excel spreadsheets is essential
  • An effective and confident listener and communicator, comfortable in a variety of situations with junior through to senior roles
3

Benefits Program Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a benefits program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for benefits program manager
  • Ensure the accuracy of vendor data feeds
  • Ensure the accuracy of benefits invoices and expenses
  • Consistently investigate strategies to streamline the administration processes
  • Lead the annual open enrollment process
  • Develop employee communications and deliver firm-wide employee presentation
  • Run the online enrollment process including system setup, individual employee assistance, processing of enrollment changes with vendors
  • Partner with other HR team members on special projects related to benefits, compensation and HR analytics
  • Analyzes, evaluates and compares existing hospital benefits with the identified competitors in the labor market by researching other plans, survey information, and other sources of information
  • Ensures benefits plan issues or employee issues are resolved in a timely manner
  • Ensures employees are well-informed about the plans offered to them
Qualifications for benefits program manager
  • Demonstrated ability to bring programs from concept to successful implementation
  • Strong knowledge of MS Excel, Word, Outlook & Power Point
  • Bachelor's degree in Computer Science or Information Systems Management
  • Proficient in tools used in support of office and project management
  • Plan annual benefits open enrollment, including review of plan design and employee contributions
  • Manage tuition reimbursement program
4

Benefits Program Manager Job Description

Job Description Example
Our growing company is hiring for a benefits program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for benefits program manager
  • Prepares and executes, with legal consultation, benefits documentation such as original and amended plan documents, benefit agreements and insurance policies
  • Assures hospital compliance with provisions related to the benefits programs
  • Manages resources in various departments and divisions to ensure the completion of work in a timely and efficient manner
  • Responsible for ongoing management of various health and welfare benefits
  • Manage all Benefits and Pension delivery activities and tasks while providing a superior customer experience in the process
  • Lead, coach and develop a team of 3 Benefit Delivery analysts
  • Enhance the employee/manager/HR Business Partner experience, by guiding them through the administration of benefit and pension programs, HR system functionality, enhancements and system fixes
  • Ensures quality controls and service standards are attained and adherence to internal and external audit controls
  • Work with and manage 3rd party providers for benefits and pensions
  • Keeps apprised of applicable new and existing benefits, pension, tax and securities legislation
Qualifications for benefits program manager
  • Quickly address escalated benefits issues with the highest quality of service
  • Minimum five years project management/implementation management experience
  • Minimum five years experience in benefit program strategy and design of complex, multifaceted employee Wellness, Health & Welfare, Retiree Health
  • Experience working with software systems, Workday is a plus!
  • Bachelor’s degree from an accredited university and 8+ years progressive experience in employee benefits design and administration
  • Successful track record of project implementing and/or managing system projects
5

Benefits Program Manager Job Description

Job Description Example
Our growing company is hiring for a benefits program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for benefits program manager
  • Ensure compliance and consistency with established processes and agreed-upon internal service levels
  • Develop and maintain online benefit plan content
  • Responsible for administration of the 401(k) plan, which includes pre-tax, Roth, after-tax deferrals, and automated after-tax Roth conversion
  • Manages the 401(k) vendor
  • Responsible for all aspects of governance and compliance, including annual audit, non-discrimination testing, filing Form 5500’s, participant notices, updating SPD and plan documents, required plan notices
  • Prepares agenda and materials for quarterly 401(k) committee meetings
  • Collaborate with cross-functional HR team to execute solutions that address organizational needs
  • Lead the development of Community Health Needs Assessments and Community Health Improvement Plans using a collaborative approach
  • Be accountable for identifying the unique needs of communities, with a particular focus on people affected by poverty
  • Lead work focused primarily on identifying, improving and connecting people to services that help meet their needs
Qualifications for benefits program manager
  • Minimum of 5 years’ experience in strategic planning and communication of benefit programs
  • Proficient in Word, Powerpoint and Excel and basic use of Publisher and Access or other database programs
  • Minimum of 5 years in health plan management
  • Confident and diplomatic communicator
  • Robust analytical skills, confident working with data and communicating data findings
  • An excellent understanding of areas that need to be considered when looking at benefits plan design solid background in EMEA benefits plans

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