Back Office Assistant Job Description

Back Office Assistant Job Description

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Back office assistant provides front office team support which includes: greeting patients, patient information verification, insurance verification, collect co-pays, and schedule appointments.

Back Office Assistant Duties & Responsibilities

To write an effective back office assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included back office assistant job description templates that you can modify and use.

Sample responsibilities for this position include:

Perform accurate charting, assessments, and intervention and follow-up per scope of practice and administer medications and perform procedures per scope of licensure and per provider order
Manage Insurance contracts and establish the grant (amount of money) that the insured client should receive
Perform ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws, ) and as certified
Planner and purchase order template input into OTB Navision template in compliance with YNAP procedures
Data “system” validation check & compliance check
OTB upload and update into Navision
Liaises with Inbound teams to resolve any discrepancies between vendor documents and Navision’s purchase order in a timely manner
Support Operations and Digital Production in managing product workflow issues, identifying blockers and speed up time crossing
Coordinate with Administration & Treasury for managing packing list vs received stock discrepancies
Liaises daily with Administration & Treasury for document inbound, CAF policy and Admin tasks

Back Office Assistant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Back Office Assistant

List any licenses or certifications required by the position: CPR, BLS, MA

Education for Back Office Assistant

Typically a job would require a certain level of education.

Employers hiring for the back office assistant job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Education, Health, High School Education, Healthcare, School of Medicine, Teaching, Foundation, Faculty, Medical Administrative Assistant, Medical

Skills for Back Office Assistant

Desired skills for back office assistant include:

Microsoft Office Suite
Medical terminology
Word and Excel
Medications
Policies and procedures
Sterile techniques
Patient scheduling and insurance verification and authorization
Registration and order entry systems
Ability to follow instructions
Proper body mechanics

Desired experience for back office assistant includes:

Liaises daily with Tech for any system/tooling issues
Liaises daily with THE OUTNET Merch Ops counterparts to report on delivery status of purchase orders
Excellent time management and ability to adapt quickly to changing priorities
Strong ability to work under pressure is a must
Assist the front office team 60% of the time
Assist the back office team 40% of the time

Back Office Assistant Examples

1

Back Office Assistant Job Description

Job Description Example
Our company is looking to fill the role of back office assistant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for back office assistant
  • Support the Service and After Sales Manager UK with all office tasks
  • Coordinate the network of own service technicians and the service sub-contractors in UK
  • Ensure timely and correct quotations and orders on parts and services to customers in UK
  • Closely cooperate with and learn from WRE Service team in Denmark
  • Ad hoc tasks in Service department in UK
  • Calculation of commercial funds and controlling them
  • Being the “bridge” between the categories for managing the funds
  • The official system for creating and controlling commercial investment recommendations
  • Supporting several requests regarding the fund management system (adjustments, transfers)
  • Taking care of the development of tools for processes’ simplification
Qualifications for back office assistant
  • Previous medical back office experience preferred
  • Knowledge and experience in electronic medical records preferred
  • General nursing duties to include vital signs, charting, set up ECG
  • Graduate of Medical Assistant training program preferred
  • Previous experience with an electronic medical records system required
  • Strong Front Office Skills w/Some back office experience required
2

Back Office Assistant Job Description

Job Description Example
Our company is hiring for a back office assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for back office assistant
  • Performs phlebotomy and laboratory tests as required by the physicians or physician assistants and in accordance to state and federal regulations, including CLIA
  • Screens telephone calls for the Physicians/Providers
  • Performs triage duties according to practice protocols and as scheduled by the Clinical Supervisor
  • Ensures that all equipment in exam room is clean and properly set up prior to each patient encounter
  • Properly pre-cleans, contains, and prepares non-disposable instruments for transport to central sterilization
  • Receives and appropriately stores sterilized instruments coming back from central sterilization
  • Ensures that reports from diagnostic tests ordered have been received and have been entered into the patient’s chart directly through electronic transfer or scanned to the appropriate location, digitally
  • Takes medication and prescription questions and refill calls patients and pharmacists
  • Ensures and/or obtains insurance required prior authorizations for medication
  • Understands concept of insurance prescription formulary requirements and keeps up to date with changes as communicated and/or directed by Physician/Providers, Office Coordinator, Practice Manager, and Clinic Management
Qualifications for back office assistant
  • General nursing duties to include vital signs, charting, set up ECG, venipuncture, splinting and dressing wounds
  • Technical minded and used to work with quotations and orders in ERP systems - preferable SAP
  • Fluent in English (native language)
  • Minimum 5 years of experience (for example as craftsman or service worker on sites)
  • Experienced in communicating with customers and other parties
  • Proficient with MS Office tools (Word, Excel, PowerPoint, Outlook) and IT in general
3

Back Office Assistant Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of back office assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for back office assistant
  • Assists in maintaining all clinical equipment to include sterilizing, if applicable
  • Ensures patients have proper pre-operative and post-operative instructions and follows up with patients
  • Coordinates physician(s) office schedule with front office to ensure physician patient time is being used efficiently
  • Communicates with front office staff with regard to working in patients into the physician(s) daily schedule
  • Certification as medical assistant required through CMS recognized certification organization such the American Association of Medical Assistants (AAMA) or American Medical Technologists (AMT)
  • Use of Computers, telephone, fax machine, copier, stethoscope, EKG machine, pulse oximeter, oxygen devices, wheelchairs, stretchers, scales, glucose monitor, and other patient care equipment necessary to perform required duties as appropriate to the scope of the practice
  • Prefer Minimum six (6) months customer service experience in medical office
  • Prepare patients for physician and/or physician extender into exam rooms
  • Calling patients for additional tests/procedures at hospital
  • Maintain clean and orderly exam rooms and clinic environment
Qualifications for back office assistant
  • Current Medical Assistant - Certified designation by Washington Department of Health (DOH)
  • Current Basic Life Support for Healthcare Providers (BLS)
  • Prior experience in a medical office, clinic setting or other healthcare setting
  • Previous experience or internship in a clinic or medical practice
  • High School Diploma, experience working in medical back office
  • Experience working in medical back office
4

Back Office Assistant Job Description

Job Description Example
Our growing company is looking for a back office assistant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for back office assistant
  • Accurately file all paperwork in corresponding medical records, in date order and according to standard chart format
  • Document and follow through on messages
  • Verification and nurture of productive business communication with Customer buyers to improve relationship with customers (Phone, Mail, Visits, ...)
  • Delivery of accurate Trade activity on time and information such as off-invoice discounts and accruals
  • Ensure flawless E2E execution of promotional Trade Activities to support and liaise with Demand Planning
  • Operations of the back office of the Breast Care Center
  • Manage communication tools (CORP etc) to cascade key actions and focuses to Field Operations and store teams – including weekly communications to all concepts
  • Innovate and trial new ways to communicate to Field Operations and store teams to improve communication delivery
  • Coordinate communication of key projects and launches within DTC and be responsible for onward communication to Global
  • Confirms appropriate patient consent and authorization forms are signed for research and/or medical treatment
Qualifications for back office assistant
  • Three (3) years of back office medical assistant experience preferred
  • Graduate of Medical Assistant Program or equivalent knowledge and experience
  • Minimum (one) year previous medical back-office experience, preferably within an acute healthcare
  • Successful completion of a commercial apprenticeship or higher education degree
  • Minimum 3 years of operational experience, preferably in Sales or Supply Chain roles
  • Fluency in French and German, English would be a plus
5

Back Office Assistant Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of back office assistant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for back office assistant
  • Provides support to the educators for class preparation
  • Record chief complaint
  • Prepares patients for examinations, initiate chart note
  • Prepares and cleans patient examine rooms after visit
  • Assist with procedures, change dressings, apply bandages, and other first aid procedures
  • Practices OSHA safety standards
  • Performs EHR intake entry by going over medication lists, allergies, and other pertinent information required by the provider
  • Sets up procedure equipment and/or appropriate procedure/surgical instrument tray
  • Certification as medical assistant required
  • The Certified/Registered Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions
Qualifications for back office assistant
  • Candidates should have at least 5 years experience in a broker/dealer environment
  • Have experience working in close contact with Front Office and Operations teams
  • General knowledge of Back Office Operations
  • Knowledge of Broadridge ADP system
  • Knowledge of Cash Funding Operations
  • Ability to work well with Front Office and multiple Operations teams throughout the day

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