Account Rep Job Description

Account Rep Job Description

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Account rep provides orientation, by telephone, to new members regarding Tufts HP HMO, POS and PPO benefits, eligibility and enrollment policies and procedures.

Account Rep Duties & Responsibilities

To write an effective account rep job description, begin by listing detailed duties, responsibilities and expectations. We have included account rep job description templates that you can modify and use.

Sample responsibilities for this position include:

Major participation in in-house meetings
Grow revenue from new and existing clients in a defined geographical territory by uncovering customer needs and persuading customers to buy advertising
Foster and develop professional relationships within the community and client organizations by becoming actively involved with and attending community, chamber, industry and client functions
Makes client calls to advertising agencies to update clients on The CW utilizing sales research presentations, one sheet
Coordinates and executes all promotional events and Ad Sales related
Create sales proposals with product information and pricing and send to customers via fax or mail
Effectively utilize resources, computer systems, software programs and phone equipment
Proactively communicate to field sales reps and accounts to suggest corrective action where necessary
Work to ensure that supply chain initiatives such as direct ships and 3PL are being fully and successfully leveraged
Provides feedback to supervisor to assist the department liaison with various departments and physicians in regards to various issues including diagnosis coding

Account Rep Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Account Rep

List any licenses or certifications required by the position: GOLD, ASE, CPC, DG, RHIT, CCA, DOT, UM, NICET, CPIM

Education for Account Rep

Typically a job would require a certain level of education.

Employers hiring for the account rep job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Education, Marketing, Associates, Engineering, MBA, Management, Communications, Business/Administration, Healthcare

Skills for Account Rep

Desired skills for account rep include:

Company systems and processes
CPT
Medicare
Business office setting
HMO PPO/Commercial
Medicaid/Government payers
Supply chain systems
Competitors and competitive products
Healthcare economics
Hydraulic

Desired experience for account rep includes:

Preferred 1+ year of experience in Physician/Hospital Billing Manager or Medical Practice Administrator strongly preferred
Intermediate Other Strong relationship building skills and highly developed customer focus skills
Advanced Other Comprehensive knowledge of how a claim is built and paid
Advanced Other Understanding of practice management operations
Advanced Other Strong analytics or root-cause analysis experience
Advanced Other Highly developed presentation skills

Account Rep Examples

1

Account Rep Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of account rep. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for account rep
  • Maintain responsibility for account management
  • Monitors and communicates with various internal departments to ensure clients’ needs are satisfied in a timely fashion
  • Make on-site visits to clients as determined by client volumes/needs
  • Educate and coordinate with clients, implementation of improved processes, new technology, new procedures, technical testing procedures, billing, coding, regulatory, safety, courier
  • Remain knowledgeable of regulatory agencies, accreditation agencies, payor agencies to provide effective and accurate communication to clients
  • Institutes and maintains effective record keeping in assigned territory
  • Develop a client proforma to include test volumes, profit margin, and service levels
  • Coordinates all aspects of setting up a new account
  • Seek and pursue opportunities in target market arenas
  • Maintain knowledge of market trends
Qualifications for account rep
  • Customer relationship management software experience
  • Excellent math and conversion skills
  • Exceptional computer skills, able to navigate effectively between systems, windows explorer, and other required applications
  • Demonstrated ability of good customer service skills
  • PC Skills – Basic PC skills required
  • Bachelor Degree prefer
2

Account Rep Job Description

Job Description Example
Our growing company is looking for an account rep. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account rep
  • Back up and vacation coverage for other outreach team members
  • NNot Applicable
  • Work with carrier and dealer agent leadership to anticipate and solve concerns and plan for upcoming events, seasonal changes, new product launches
  • Submits claims and data to insurance carriers
  • Serves as a corporate contact for our current national account customers
  • Ensures that operating locations are following contract requirements
  • Works with operating companies to resolve any customer issues
  • Works with the customers on their long term growth strategies
  • Works with the operating locations on proposed contracts for these opportunities
  • Serves as the point of contact to coordinate a smooth rollout of new business
Qualifications for account rep
  • Proficiency in Microsoft Office skills, Word, Excel, Outlook
  • The ability to learn new computer programs quickly and efficiently
  • Knowledge of hospital billing preferred
  • Bachelor in Science /B Pharma/ BE/ BTech in Biomedical Engineering / Bio-instrumentation, Electronics
  • PG degree in Business Management (preferred)
  • Prior office experience in a healthcare environment, medical terminology, and the ability to multitask and prioritize, preferred
3

Account Rep Job Description

Job Description Example
Our company is hiring for an account rep. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for account rep
  • Properly documents all communication and follow up that is necessary to collect reimbursement
  • Candidate must have the ability to utilize the internet to research and access various websites for patient benefits verification and follow up with insurance carriers and physician offices to ensure that all requirements are met
  • Implement programs, plans, and policies as outlined by leadership
  • Perform hands-on product demonstrations and training to customers with regards to paint protection film installation
  • Process and record commercial customer inquiries by receiving customer requests, providing acknowledgement to the customer, determining and creating customer request for service or inquiry, locating and updating existing documentation and creating spares quotes generated by direct emails or by customers
  • Implements vendor (air, rental car, hotel, ) agreements and monitors compliance with reporting, tracking data, knowledge on opportunities/challenges with performances of goals
  • Is primary contact and works with internal AMEX GBT resources for all countries in maintaining full global compliance with reporting, site set-up, vendor programs, with the UK, Canada
  • Meets annual territory goals, quarterly market plans and quota management
  • Hunter Mentality with the ability to cultivate new logo fiber and coax opportunities
  • Understands or has the ability to learn Government and Education procurement processes and navigate the sales process accordingly
Qualifications for account rep
  • May require periods of sitting, standing and the ability to walk to various locations throughout the Foundation to attend meetings
  • 3 to 5 years of Customer Service Call Center experience preferred
  • Flexibility to work a Monday – Friday schedule
  • Requires the ability to move around the store to assist Customers and maneuver merchandise when necessary
  • Ability to take technology benefits and simplify them to show the real world value proposition
  • Passion for music, headphones, sports, and the portable audio category
4

Account Rep Job Description

Job Description Example
Our company is growing rapidly and is hiring for an account rep. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for account rep
  • Provides customer service support to customers by preparing information, managing data and producing documents
  • Maintains accuracy and completeness of data in the agency management system
  • May respond to customer requests
  • Achieve financial targets for designated channels of Suzhou Office
  • Proactively target and develop premium from multinational leads
  • Actively participate in the events with business potentials
  • Co-ordinate with PCs on major multi-line accounts
  • Achieve and maintain customer satisfaction through quality customer services
  • Work closely with PC underwriters, exploit reinsurance and co-insurance opportunities in Suzhou market
  • Closely monitor the premium collection
Qualifications for account rep
  • Minimum of a college degree is required
  • Post-secondary education (business, sales, marketing or equivalent)
  • Mechanical aptitude and comfort level within the automotive and aerospace environments
  • Three to Five or more years of sales experience with a proven track record of exceeding revenue quotas, with two years of experience in selling data, voice, cloud and/or video solutions
  • Demonstrated effective communication and interpersonal relationships
  • Preferred A Bachelor's Degree in a related field Bachelor's degree may be substituted for up to 2 years of required experience
5

Account Rep Job Description

Job Description Example
Our growing company is looking to fill the role of account rep. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for account rep
  • Organize and execute broker-related events and seminars in line with PCs’ growth strategy
  • Develop deep instore relationships with retailer and store associates
  • Deliver brand messaging and train staff on Beats product
  • Provide hands-on, in-store demonstrations of equipment/product
  • Stay up to date with client training, tools, and resources to develop and maintain expertise on all products
  • Maintain visual presence in selling space
  • Recommend products or services to better meet the customers’ needs
  • Files monthly batches
  • Provides customer support by solving customer problems which may include researching and responding to customers regarding payments, vehicle releases, arbitrations, titles, inventory sourcing, registrations, and selling and buying in various venues
  • Researches information to prepare for sales calls
Qualifications for account rep
  • Preferred Other Experience in a professional level audit and recovery operations position with experience working with claims data and inaccurate payments
  • Preferred Certified Coding Associate (CCA) CMPE (Certification of Medical Practice Executive)
  • Preferred Certified Coding Specialist – Physician Based (CCS-P)
  • Ability to work in office/team work environment
  • Associates Degree in a technical field with 2-5 years previous experience in design, sales, marketing and/or product development
  • Works well with minimum oversight and displays maturity and professionalism in daily activities

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