Operations Support Director Cover Letter

I would like to submit my application for the operations support director opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for confidence in Airbus customer services, leading and drumbeating proposal support and services activities, interfacing and collaborating with all support and services business units.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Superior leadership skills in building and managing teams
• Direct operational experience and significant experience with KP data sources
• Success in leveraging both traditional best practices, such as IT service management practices based on ITIL, emerging methods like DevOps that are optimized for agility
• Focus on best practice support metrics, productivity and execution excellence
• Hire, mentor and coach team members to increase their effectiveness employee engagement
• Directs the strategic design of new systems across multiple environments and business groups
• Communicates department/enterprise vision, strategies, critical success factors and plans
• Hires and manages lower level managers

I would like to submit my application for the operations support director opening. Please accept this letter and the attached resume.

Previously, I was responsible for insight into the current store environment and how new programs would be adopted.

Please consider my qualifications and experience:

• Strong English (written and verbal), moderation and presentation skills are essential
• Superior interpersonal and communication skills at all levels of the internal and customer organisation, and be able to manage effectively in a matrix environment, also influencing
• Demonstrable, excellent (contract) negotiation skills in 3PL Environment
• BS in geological, petroleum, or engineering specialty or equivalent work experience
• Strongly motivated, with exceptional communication (oral and written), leadership and diplomatic skills
• Experience working in Technical Enterprise Customer Support environments and/or ITIL
• Excellent problem solving and interpersonal communications are a strong requirement
• Operational management experience at a Division, Area, or Corporate level

I am excited to be applying for the position of operations support director. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for evaluation of new database technologies and provide recommendation for adoption of those that would benefit CWT.

Please consider my qualifications and experience:

• Managing First Response (L1) and Customer Support (L2) Help Desk Operations
• Successful track record of driving Continuous Improvement initiatives
• Metrics and Performance Tracking
• DR Planning
• Knowledge of monitoring tools such as AppDynamics, Splunk, OpsGenie, New Relic
• Significant work experience and aptitude with PeopleSoft HR or equivalent HCM or EPR system
• Experience assessing and building resource and deployment strategies
• Excellent analytical, project management and planning skills

Please consider me for the operations support director opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for added value in the communication between the operator and the Airbus Flight Operations Support & Training Standards department, in order to avoid misunderstandings or misinterpretations.

Please consider my experience and qualifications for this position:

• Exceptionally strong business acumen
• Proficiency in both tactical AND strategic thinking
• Proven track record of challenging status quo and creative, innovative thinking
• Strong relationship building skills, collaboration, and interpersonal skills
• Proficient at listening, facilitating, resolving conflict, negotiations, and influencing peer groups
• Six Sigma Green Belt, Black Belt or Master Black Belt
• Hospital management experience preferred
• Demonstrate a working knowledge of Supply Chain processes and comprehensive understand of Microsoft Excel and other PC based applications

I submit this application to express my sincere interest in the operations support director position.

Previously, I was responsible for technical support duties for a fleet of aircraft and will act as business unit coordinator for applications development.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience in global support model of enterprise applications
• Applied experience with ITIL in an IS/IT service processes
• Other (include certifications and / or professional credentials
• Practical experience in aerospace manufacturing processes related to building sheet metal components, machined components and/or assemblies
• Experience with lean manufacturing tools and continuous improvement methods
• Familiarity with Six Sigma and Lean principals
• Familiarity with the application of ITIL concepts in IT Operations – particularly in 24X7 IT user support (ie
• Prior operations P&L experience