Director, Operations Cover Letter

I am excited to be applying for the position of director, operations. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost-effective way and within the timelines established by the customer.

Please consider my qualifications and experience:

• Highly motivational management and leadership skills
• Proven production and OPEX knowledge and a solid background in electro technical products
• Basic knowledge of various manufacturing operations processes
• Experiences in dealing with co-determined and/or unionized locations
• Experienced in multi-cultural working environments and developing communication strategies across them
• Broad understanding of EBS (Eaton business System) or similar foundation tools & processes for fueling growth & innovation, increasing profit margins and decreasing costs
• Information Technology (IT) Infrastructure Library v3 Foundations IT Service Management Certification with preferred disciplines in Service Operations & Continual Service Improvement
• General Management - Thorough understanding of finance, systems, and HR

I am excited to be applying for the position of director, operations. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for accountability to community and corporate leaders to ensure consistency in programs and operational approaches that support the ability of the enterprise to grow successfully.

Please consider my qualifications and experience:

• Establish a high level of credibility and build professional relationships with our customers
• To ensure customer-centered outcomes, manage business relationships and act as a business partner for our Business Unit service recipients
• In partnership with our customers, define and periodically refresh service level standards across the teams within the domain and manage the achievement of KPIs as defined within the Service Level Agreements and Schedule of Services
• Manage and mitigate operational risk and ensure that issues are escalated timely and resolution is effective
• Drive the sharing of best practices, fostering collaboration, and innovation across the teams within the domain
• Ensure that the MBPS Investment and Finance Governance model is adhered to across the domain
• Manage a growing team with responsibility for hiring, compensation, promotion, and performance management
• Broad knowledge of life insurance and asset management business, audit methodologies, control frameworks, risk management techniques

I am excited to be applying for the position of director, operations. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for strategic direction and leadership and guide coordinated tactical action plans of the infrastructure/operational functions supporting assigned practice, based on changing business needs, objectives and strategies; partner with national practice leadership to develop and monitor go to market strategy for national practice.

My experience is an excellent fit for the list of requirements in this job:

• Be a strategic thinker that understands marketing strategy and how to use measurement methods and analysis to deliver actionable findings for clients
• Strong leader with experience managing large internal cross-practice, cross-functional teams (including research, planning, creative, programming and analytics)
• Sales or Sales Management experience (a preferred asset)Strong customer service focus
• Flexible with scheduling to meet the needs of the business
• High energy, self-motivated with self-confidence
• Comfortable manipulating and analyzing data in Periscope.io
• Track record for setting goals, creating a plan and getting results
• Experience working with Periscope.io

Please consider me for the director, operations opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for effective administration support, including the maintenance of procedures, for the importation of Stryker product and ensure compliance with government regulations.

Please consider my experience and qualifications for this position:

• Collaborating with Product Management and R&D to ensure organizational readiness for all new product introductions, enhancements, and/or product releases
• Direct, plan, and implement business unit policies, guidelines and procedures as necessary to maximize returns and achieve productivity objectives
• Analyze operations to evaluate performance of the team in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy changes
• As the designated operations functional leader, the Director of Operations works with key functional stakeholders such as Quality, Finance, Sales, Marketing and R&D in a collaborative fashion to achieve business goals
• Demonstrated knowledge of current and potential customer needs
• Record of recruiting, developing, leading and managing management-level teams
• Formalized process orientation
• A practical/pragmatic approach to problem-solving

In response to your job posting for director, operations, I am including this letter and my resume for your review.

In the previous role, I was responsible for end to end visibility on operational KPIs and dashboarding to top-management (business drivers) in order to facilitate the decision making process (operational non-financial data).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• New lending / credit activities – referrals/exceptions to policy
• Back book management
• Shortfall mortgage write off
• New projects
• Operational risk heat maps
• Reports to CEO
• Full responsibility for overall organisational leadership
• At least one role that included management of a continuous improvement program