Network Support Analyst Cover Letter

I submit this application to express my sincere interest in the network support analyst position.

In the previous role, I was responsible for tier II level technical support for the network, including troubleshooting WAN/LAN, Data Center, Video, Cloud and Wireless network environments.

Please consider my experience and qualifications for this position:

• Completion of NET+ certification program
• Specific knowledge of network printing & scanning applications including color and storage
• Knowledge of LAN and WAN architectures, data base and data communications software
• Capable of working under stress/pressure to meet deadlines and objectives
• Possesses strong ethics and exceptional customer relation skills
• Adept at use of common and advance data analysis tools and applications
• May need to travel occasionally
• Cisco VoIP systems and phones

Please consider me for the network support analyst opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for performance monitoring and analysis of Wide Area and Local Area Network (WAN/LAN) data communications.

My experience is an excellent fit for the list of requirements in this job:

• Takes initiative and works well under time constraints and pressure
• Asset Bilingual (English-French)
• Able to follow standard procedures meticulously with attention to detail
• Individual should seek opportunities to apply technology to improve business processes within strategic goals and establish credibility and effective working relations with technology, customer, and client teams
• Contract/Network Experience
• Able to work weekends, holidays, evenings and overnights
• Cisco, Juniper, ALU certifications such as CCNA, JNCIA, or NRS 1
• Previous experience with broadband and/or narrowband circuit maintenance, testing and restoration, in a call center environment

I would like to submit my application for the network support analyst opening. Please accept this letter and the attached resume.

Previously, I was responsible for tier II level technical support for the clients network, including troubleshooting WAN/LAN, Data Center, Video, Cloud and Wireless network environments.

My experience is an excellent fit for the list of requirements in this job:

• MCSE (preferred) or equivalent work experience
• Experience accessing technical information from Vendors internet databases
• Strong relationship skills, with Customers and Co-workers
• Strong network technical abilities
• Ease to deal with diverse technical issues involving Hydraulic systems, Engine, Electronics, Structures and welding
• Requires good analytical, self-organizational / "self starting" and documentation skills
• Requires good communication skills (written and oral) with people from diverse backgrounds and cultures
• Proficient in network topologies and maintains a working knowledge of best practices

I am excited to be applying for the position of network support analyst. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for technical support and analysis for network systems and components, LAN/WAN communications, and transmission systems.

Please consider my experience and qualifications for this position:

• Excellent understanding of LAN/WAN connectivity, PC software, Windows and Apple operating systems and applications, networks, and hardware (peripherals) with moderate-to-high level software, network and high level hardware troubleshooting skills gained through experience and/or training
• Excellent understanding of the information technology environment including operations, processes
• Experience and proficiency in deployment of Cisco native IOS, EIGRP, BGP, HRSP, OSPF, TCP/IP MPLS, IPVPN, point to point, broadband
• Knowledge of Cisco ISE, Cisco ASA, Cisco IDS
• Willingness to research, recommend, and implement technologies to improve network performance
• Network support Engineer, minimum CCNA based knowledge/skills (certification is not mandatory)
• Should have extensive troubleshooting skill on Cisco LAN using Cisco switches (3850, 6500, 4500), routers (2945, 3945, ISR, ASR etc)
• Experience on AWS cloud (optional), riverbed (Steelheads, cascade profiler, gateways etc) will add more advantages

I am excited to be applying for the position of network support analyst. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for system administration of Network, Web, and/or communications systems, including Local Area Network (LAN), Wide Area Network (WAN) and the organization’s website.

Please consider my qualifications and experience:

• Requires experience troubleshooting and configuring network hardware devices to include routers, switches, firewalls and servers
• Experience troubleshooting technical issues that have been escalated to Tier II and Tier III support in a 24×7 hour operational environment
• RF systems troubleshooting
• Working knowledge of troubleshooting tools including sniffers, Nexus trace, Net Scout, and knowledge of basic UNIX command structure
• Basic understanding of IP networks and network topologies
• Advanced experience with network security, QoS implementation and troubleshooting
• Advanced experience and proficiency in deployment of Cisco native IOS, EIGRP, BGP, HRSP, OSPF, TCP/IP MPLS, IPVPN, point to point, broadband
• Advanced knowledge of Cisco ISE, Cisco ASA, Cisco IDS