Network Support Cover Letter

I am excited to be applying for the position of network support. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for technical assistance to Customer Network engineering team and Network Tier 3 team on open AWS -Network requests and incidents.

My experience is an excellent fit for the list of requirements in this job:

• May perform work at customer location
• Conducts operations management leadership meetings as scheduled
• Interacts regularly with multiple levels of internal, vendor, and customer's key personnel regarding service performance
• Serves as primary customer advocate and escalation point of contact regarding Service performance issues
• Oversees incident/problem management
• Helps to ensure proper due diligence is performed in determining root cause to client incidents
• Provides operations reports to client including performance to SLAs, tracking chronic issues and remediation plans
• Works with the customer's organizations, stakeholders, suppliers and internal organization to evaluate process changes and plan the implementation of those changes

In response to your job posting for network support, I am including this letter and my resume for your review.

Previously, I was responsible for support to the site with technical hands-on network administration and engineering for internal and enterprise architectures.

My experience is an excellent fit for the list of requirements in this job:

• Network infrastructure design and implementation based on Cisco switches (Catalyst, Nexus) and Juniper (EX) devices, in Enterprise and Data Center environments
• Extensive knowledge of LAN technologies like VLANs, STP, EtherChannels, Fabric Path etc
• Knowledge of Vmware NSX network virtualization technology
• Juniper – JNCIA, JNCIP, or JNCIE preferred
• Operations & Support Analyst-Storage-Storage-NetApp
• Systems Specialist-Active Directory-Microsoft Directory Services-AD Integrated DNS and WINS
• Support Specialist-End user support-Desktop support
• Experience with Standard Applications like Word, Excel, Powerpoint, Adobe Acrobat, Flash player and customized customer applications like Catia, ennovia, patran, nastran etc

I submit this application to express my sincere interest in the network support position.

Previously, I was responsible for overall support for branch and home office Network systems including routers, switches, hubs, and Network maintenance and support equipment.

Please consider my experience and qualifications for this position:

• Drives process improvements based on the customer experiences and recommendations
• Helps to ensure that all changes to the environment are properly classified
• Develop capacity reports based on acquired data
• Review capacity reports with the customer on an agreed to schedule
• Work with the customer to develop plans to address capacity improvements
• Hands-on technical experience with internetworking/data center operations including WAN operations, Network Protocols, TCP/IP, OSI Model, UNIX or Linux
• Understanding of OSI model and network protocols
• At least basic knowledge of Linux and VMware

I submit this application to express my sincere interest in the network support position.

In my previous role, I was responsible for technical lead management responsibilities for specific technology are associated with network architectures, i.e., network-architecture engineering and in-depth analyses on network interoperability and integration.

Please consider my experience and qualifications for this position:

• Perform Network Audits & implement changes per requirements
• Some knowledge in network functions and monitoring tools
• Supports aspects of IS related projects, including pre-deployment analysis of the existing device configurations, developing configuration files for the replacement devices, technical support of on-site technicians during the equipment replacement, and possible on-site installation and configuration
• Assists with troubleshooting all network issues
• Support experience with enterprise-level corporate customers in production environments preferred
• Experience with NetApp/EMC and other data storage systems preferred (for Data Solutions focus)
• Experience with Siebel Case Management(SCM) preferred
• Duties are performed in an office environment while sitting at a desk or computer table

I am excited to be applying for the position of network support. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for network engineering functions associated with planning, testing, analyzing, implementation, operation and maintenance of all voice/data applications in and outside OpenNet.

Please consider my experience and qualifications for this position:

• IT experience with an MSP is highly preferred
• Strong history of desktop applications support, Google Apps, MS-Office
• A+, Network+, Security+ and other certifications preferred
• Experience in designing, deploying, configuring, support and troubleshooting including hands on experience on network devices Juniper M Series, MX Series, T Series, SRX, & CISCO switches (Nexus Series , 65xx, 45xx series ), Routers (76xx, ASR, GSR ), Security equipment (ASA, ACS )
• Should have proven Service Delivery Skills in a Managed Services Environment to meet/exceed contractual SLAs
• JNCIS (SP) Certification
• In-depth knowledge of TCP/IP and routing and switching protocols
• Experience and solid understanding of Network services such as RADIUS, NTP, DNS and DHCP