Manager, Retention Cover Letter

Please consider me for the manager, retention opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for information and participate in decisions regarding shared services, legal entity structures, financial systems, transfer pricing/costing, etc.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Data-driven marketer, who understands how to use automation to improve productivity and optimisation
• Strong organizational, negotiation skills & conscientious personality
• Prioritizes workload, managing multiple and often competing tasks, and meets deadlines for a variety of marketing "deliverables"
• Proficiency in MS Visio, MS Project, and MS Access
• Will be working in an office environment
• Physical requirements minimal
• Experience running email and in-app campaigns
• Experience operating third party mobile technology tools

In response to your job posting for manager, retention, I am including this letter and my resume for your review.

In my previous role, I was responsible for direct clinical and on-call services when required, and care management services such as developing care plans and facilitating referrals as needed.

Please consider my experience and qualifications for this position:

• Core understanding of subscription products and self-service sales is preferred
• Experience across a wide discipline of channels including DM, EM, Digital, outbound and collateral development
• Experience managing complex campaigns utilizing segmentation and database marketing principles including use of propensity models
• Disciplined and clear thinker with solid strategic thinking skills
• Deep understanding of project management and execution
• Solid understanding of tracking, reporting and overall measurement approaches
• Extremely adept in problem-solving and navigating challenging situations in a thoughtful and creative manner
• Able to influence and support large-scale campaigns that include cross-functional teams in a highly matrixed environment

I am excited to be applying for the position of manager, retention. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for administrative, managerial and supervisory oversight as required to ensure successful delivery of business services associated with the Customer Service Center.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• A strong collaborator and influencer in cross functional and interdependent teams
• Direct to consumer or digital agency experience preferred
• Defining and driving features that are deployed across channels including .com, multiple native apps and retail
• Partnering with business and development teams to influence and align on objectives, scope, and requirements
• Building detailed business cases and advocating for new features to influence the prioritization of features within other product backlogs
• Ongoing analysis of product KPIs and success metrics
• Proven experience with consumer-facing e-commerce experiences and platforms is strongly preferred
• Cross-functional product experience

In response to your job posting for manager, retention, I am including this letter and my resume for your review.

In my previous role, I was responsible for direct oversight of existing services provided to clients and facilitate implementation for changes or expanded services as communicated by Business Development Strategist.

Please consider my experience and qualifications for this position:

• Managed increased efficiency through resources and effectiveness in the retention process to increase save performance at reduced costs and ensure effective data utilisation and management
• Demonstrated success managing marketing retention projects
• Collaborate with other members of customer retention team to ensure delivery of retention strategies, projects, and priorities
• Work with infrastructure/database team to understand and utilize business intelligence tool capabilities for reporting and analysis on division’s business needs
• Develop, provide, and refine regular reporting , generate benchmarks based on growth goals, and assist in execution of enhancements for key retention programs such as triggered emails, loyalty, auto-replenishment, and birthday
• Communicate with retention partners and 3rd party agencies to manage execution of programs and report on performance, including resolution and aggregation of various data sources
• Assist with identifying opportunities to increase customer value and purchase frequency through database analysis, including sampling, cross sells, cross-category promotion
• Partner with marketing technology team to provide tracking guidelines for stakeholders’ initiatives, liaison between developers and business users to properly capture data across ELC Online properties, and analyze program performance based on defined KPIs

I submit this application to express my sincere interest in the manager, retention position.

In my previous role, I was responsible for technical support to corporate pricing team as needed and collaborate on shared/automated classification of retention offers.- Test and validate data output.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Relationship and Business Development skills
• Essential CBT Completion
• Progressing towards QCF level 1
• Competitive salary + comission
• Understanding Distributors
• Sales Skill
• QCF Level 4 qualified or equivalent (or working towards)
• Facility with integrating APIs from fulfillment and ERP systems