Desktop Engineering Cover Letter

I am excited to be applying for the position of desktop engineering. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for first and second level of response for all hardware/ software and messaging problems on Macintosh and Windows platforms.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Able to develop custom deployment scripts (VBS, batch ..)
• Basic knowledge of windows server administration including AD, domains, policies
• Strong knowledge of the end user workspace, desktops and laptops preferred
• Experience in the remediation of simple and complex security vulnerabilities in a large corporate environment
• Experience securing diverse technologies, platforms, and applications
• In-depth experience implementing, migrating, managing and administering Windows 10 and OSx desktop operating systems in a large corporate environment
• Expertise with a broad range of server-based technologies including Active Directory, JAMF Casper Suite, Enterprise Connect, Microsoft SCCM
• Experience supporting desktop productivity software (MS Office, Adobe, Internet Explorer, Edge, Chrome)

Please consider me for the desktop engineering opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for day-to-day administration and support for windows server roles including but not limited to AD, IIS, FTP, Terminal server.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience supporting customer-facing kiosks and menu board technologies in a retail setting
• Experience with pharmacy or other medical software solutions, and a
• Scripting experience and experience building custom packages (PowerShell preferred, and other languages considered)
• Windows Group Policy Administration
• Proven success manager an enterprise level IT team, preferably Desktop Support
• Excellent communication skills and top-notch customer service attitude
• Experience in a team that includes DoD military personnel, civilians and contractors
• Applicable Computing Environment or OS Certificate

I am excited to be applying for the position of desktop engineering. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for some back-end user administration via Windows Server, Active Directory & Exchange.

My experience is an excellent fit for the list of requirements in this job:

• Experience with Windows CE, Windows Mobile, Active Synch, and wireless technologies
• In-depth knowledge of multiple hardware vendor platforms (desktops, laptops, mobile devices, and printers)
• Experience supporting software and peripherals in the corporate offices, manufacturing plants, warehouses, and distribution facilities
• Strong experience working in Service Manager, working incidents to completion
• Experience with automating application installation and configuration
• Experience leading projects from requirements through implementation
• Experience working in a process structured environment which includes Change Management, Incident/ Problem Management and Disaster Recovery Preparedness
• Mobile Device Management solutions (AirWatch, InTune)

I would like to submit my application for the desktop engineering opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for professional and securely developed Windows Installer compliant (MSI) and App-V (5.x) sequencing/streaming technologies across both Windows 7 and Windows 10 platforms.

Please consider my qualifications and experience:

• In-depth Windows 7 support experience
• Experience supporting mobile technologies such as Android and Windows Mobile
• Experience supporting an enterprise-level single sign-on solution such as Oracle’s SSO product
• Experience writing and managing Group Policies and Logon Scripts
• Experience with .Net and PowerShell development and scripting
• Experience with automating software installations and configuration
• In-depth knowledge and experience with Windows 10
• In-depth understanding of printer, desktop, and mobile hardware

Please consider me for the desktop engineering opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for intermediate level, cross-department Tier 3 technical infrastructure support for issues elevated from our second line technology teams across a variety of platforms including, but not limited to: Windows 10, Office 365, Airwatch, VMWare Horizon, Microsoft SCCM, Android & iOS mobile devices, enterprise printing infrastructure, etc.

Please consider my qualifications and experience:

• Experience with pharmacy or other medical software solutions
• Engineering experience in AD and VDI environments as it relates to architecting, designing and deploying OS builds and applications
• Windows 10 implementation
• SaaS implementations and Mobile Device Management (AirWatch in particular if possible)
• Considered expert in all operational best practices
• Strong understanding of common IT infrastructure platforms, operating systems, tools, monitoring, and concepts
• Experience ensuring the timely delivery of solutions and to meet SLAs
• Extensive experience providing helpdesk and desktop support for Windows computers in an enterprise environment (both phone & desk side)