Desktop Cover Letter

In response to your job posting for desktop, I am including this letter and my resume for your review.

Previously, I was responsible for technical support for the following: desktop/laptop, Windows/MAC, phones, mobile devices, printers, wireless connections, video conferencing, audio/visual, VPN, Citrix, Networks and other services as needed.

Please consider my experience and qualifications for this position:

• Software packaging technologies (MSI, App-V…)
• Security management (data encryption, malware protection, hardening, PKI, best practices…)
• Active Directory (GPO, authentication…)
• Desktop virtualization (VMware Horizon, Citrix XenDesktop…)
• Common infrastructure, networking and communication protocols
• Desktop and laptop hardware and low-level components
• Knowledge of architecture and operations frameworks (TOGAF, MOF, ITIL…)
• Good communication skills to both technical and management stakeholders

I submit this application to express my sincere interest in the desktop position.

In the previous role, I was responsible for technical support to for PC issues resulting from PC migration to Windows 10.

Please consider my qualifications and experience:

• Able to install memory, software applications, drivers, and printers
• Able to follow procedures with little to no immediate supervision
• Basic Network Troubleshooting (DNS, TCP/IP)
• Citrix Receiver and Citrix VDI
• Cisco Phone Setup
• Cisco WebEx Conference and Personal Meeting Room (Video Conferencing)
• Experience supporting mobile devices – iOS and Android OS
• Strong attention to details and quick to learn both user and system environments

Please consider me for the desktop opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for technical support to the company’s computer systems, including, but not limited to: software programs, hardware devices, operating systems, mobile devices, printers, and phone configurations.

Please consider my experience and qualifications for this position:

• Client-facing and consulting skills
• Strong focus on end-user experience and added value ongoing operations
• Knowledge of Mac, Linux and mobile devices management a valuable asset
• Knowledge of software engineering / application development an asset
• Windows Updates/WSUS/SCCM
• General System Admin
• Experience supporting a medium to large user environment
• Excellent communication skills to support end-users

In response to your job posting for desktop, I am including this letter and my resume for your review.

In the previous role, I was responsible for intermediate to advanced technical support for PC infrastructure including PCs (desktops, laptops), printers, and other peripherals.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Periodic overnight travel
• Strong Advanced knowledge of Windows Environment Troubleshooting
• Strong VDI skills
• Strong understanding of SQL, networking, and Excel
• Previous storage and backup experience, NTFS permissions
• Familiarity with change controls and overall corporate environment
• Good written & verbal communication skills to escalate issues appropriately
• Pomeroy needs a Desktop PC Technician to work onsite at one of Toledo, Ohio clients

I am excited to be applying for the position of desktop. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for assistance and troubleshooting to users in the use of PC equipment and mobile devices.

My experience is an excellent fit for the list of requirements in this job:

• Comprehensive knowledge of major business and security applications
• IT background (school or cert)
• Capacity to learn and ramp up in Windows and Networking infrastructure
• Advanced knowledge and understanding of Windows based Operating Systems
• Active Directory and MS Exchange Administrative experience
• Knowledge and/or experience working in enterprise environment
• Monitoring tools (Nagios, MOM)
• PC/Hardware Troubleshooting (A+ type questions on a basic level)