Desktop Administrator Cover Letter

I would like to submit my application for the desktop administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for network installation, configuration, application patching, operation and maintenance, and application hardening according to DoD security directives.

Please consider my qualifications and experience:

• Certification in a desktop OS environment (Windows, Apple, Unix) or equivalent experience
• Activity based knowledge of desktop management tools (AD, JAMF, SCCM)
• Thin Client operating systems and virtual hosted desktop OS (Windows 7
• Client operating systems (XP
• Virtual Desktop Infrastructure (ESX/vSphere4
• Able (and willing) to lift a minimum of 30kg
• Able (and willing) to travel a minimum of 1 week/month in Europe
• Skills to create packaged installs scripted installs of applications

I would like to submit my application for the desktop administrator opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for guidance and support to staff members concerning all security administrative functions such as personnel security, information and system security, physical security to ensure compliance with standards.

Please consider my qualifications and experience:

• Knowledge of Server Administration preferred
• Hand-on experience in cloud or virtual environments
• Experience of analytical troubleshooting in a Windows desktop environment
• Support of Citrix XenDesktop environment 5.6 or above
• Previous experience of working towards ITIL standards
• Complex problem management experience, preferably in a Multi-Vendor environment
• Experience of supporting App-V packages/infrastructure
• UE-V Administration

I would like to submit my application for the desktop administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for hardware maintenance, system log control, system monitoring, operating system maintenance (e.g., system patching), system backups/restores, Information Assurance Vulnerability Alert (IAVA)/Cyber Tasking Orders (CTO)/security coordination, account management and access control, firewall/network coordination, documentation, tracking, troubleshooting and testing, PKI certificate support for server apps (Apache, BEA Web Logic, etc.).

Please consider my qualifications and experience:

• Analyzes information to develop alternative solutions involving complex problems
• Interprets and implements policies/procedures to achieve business results
• Develops time estimates for assigned tasks, reports progress against plan
• Frequent contact across the organization and with outside customers
• Evaluate and recommend technologies that can improve and streamline existing processes
• Working knowledge of managing tickets, follow up actions and resolving issues
• Strong understanding of the SCCM environment, troubleshooting and deployment
• Participate in centralized helpdesk support for the enterprise

I am excited to be applying for the position of desktop administrator. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for system-engineering services to troubleshoot/correct network, system and software failures as reported by network users of the Command network.

Please consider my qualifications and experience:

• Hardware support (Desktop, Laptop, Server, and Cell phone)
• Application support (MS Office Suites, Anti-Virus)
• Experience with Window 7 & XP
• Familiar with visualization technologies such as VMware
• Experience supporting VPN
• Experience with Dell Desktop/Laptops, HP Servers, and Cell phones
• Experience with Cisco and AP networking
• Experience with PBX System

I would like to submit my application for the desktop administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for infrastructure support and testing for system patching, hardening and hardware/software upgrades, system updates and break/ fix activities.

Please consider my qualifications and experience:

• Experience using enterprise desktop management suites such as SCCM, Casper, Airwatch
• Proficient in PowerShell Scripting, SQL Queries and SQL Reporting
• Displays initiative, seeks out and seizes opportunities
• Proven planning, organizational, analytical and problem solving capabilities
• Experience effectively in a team that includes DoD military personnel, civilians and contractors
• Experience with incident and change management processes
• Solid troubleshooting & problem solving skills
• Pro-activity in individual Book-of-Work management