Customer Services Representative Cover Letter

Please consider me for the customer services representative opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for service and information to customers regarding company's products, including explaining policy features and benefits, providing policy-specific information, requests regarding claims and processing transactions.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge on Moody’s financial statement analysis for Restructuring
• Analyse financial statement with related to restructuring process
• Fast learner on Internal Credit Policy
• Ensure that all customer details address etc are current on computer system
• Add relevant info from FOS for new customers/products
• Receive order from customer telephonically/fax/e mail, place on system, and confirm with customer
• Maintain system for order delivery dates and late order reasons
• Inform customer of any delays in a timely manner

I am excited to be applying for the position of customer services representative. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for accurate information on IT products and services with highest level of customer service.

Please consider my experience and qualifications for this position:

• Experience with developing and executing retail sales marketing campaigns
• Understanding of Gross Profit and gross margin
• Experience with the Talech Point of Sale software
• Manage all open jobs to completion
• Regular communications to subcontractors and other stakeholders
• Regular systems updates to reflect job status at every stage
• Knowledge on Hadoop/big data
• Exposure to TCP networking for UNIX environment

I would like to submit my application for the customer services representative opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for information on a variety of complex customer service issues regarding retirement products and/or transactions focusing on customer satisfaction, quality and efficiency.

My experience is an excellent fit for the list of requirements in this job:

• Generate picking ticket, for pickers to execute order
• Prepare any export documentation needed
• Deal with any queries/requirements/complaints speedily
• Keep Account Executives informed
• Generate weekly/monthly reports from system for specific customers
• Build relationship with customer and understand their product requirements
• Pass forecast info to Planner/Account Executive
• Computer literate and well spoken English

I submit this application to express my sincere interest in the customer services representative position.

Previously, I was responsible for a superior level of service by maintaining a detailed personal knowledge base on all bank products and services, their related maintenance issues, and their related policy, procedure, and regulatory criteria.

Please consider my qualifications and experience:

• Ambitious, conscientious, thorough, detail oriented, resilient
• Methodical thinker
• Basic understanding of anatomy
• Personable and sociable
• Exemplify positive customer service behaviours and promote a culture focused on ensuring customers’ needs are met
• Ambitious and results orientated
• Experience with retail sales, merchandising and cash drawer reconciliation
• Experience with retail store operations

In response to your job posting for customer services representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for customer service information to customers and bank officers regarding deposits and archived information.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Exposure to Shell Scripting & Programming
• Ready to work on short term overseas project as and when needed
• Ready to travel for overseas training as and when needed
• Ensure the accurate and timely processing of orders within the defined business parameters
• Experience with Order Entry and ERP systems
• Knowledge of home textiles industry
• Familiarity with an office environment is preferred
• Familiar with SAP and other operating control systems