Customer Support Representative Cover Letter

In response to your job posting for customer support representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for support through use of an internal knowledge base tool and applicable Human Resource, Benefits and Payroll systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Organize and maintain file system, and files correspondence and other records, including installer records
• Support efforts of the management and Sales Representative in the set up of new customers
• Maintain databases, system records and updates to Master files, territory manager, Oracle, OFS
• Previous clerical or office experience is beneficial
• Maintain composure and professionalism with little supervision
• Flexible to work in various areas of our customer service department
• Experienced with Microsoft Office, SAP, Salesforce.com (CSRM system), and other data entry applications
• Basic understanding of Nobel Biocare products

I am excited to be applying for the position of customer support representative. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for best-in-industry customer support from initial customer contact through the life of the customer's order.

Please consider my qualifications and experience:

• Strong in Microsoft Excel and Word
• Good understanding of JIT and Lean Manufacturing techniques and philosophies
• Should have good communication skills, oral and written
• Should be an excellent problem solver
• Be proactive rather than reactive
• Understanding of all Production Control function
• AS400 Inventory Software
• A love for helping customers and delivering satisfaction

In response to your job posting for customer support representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for administrative support for Student Support and Resource Center and the Office of Division Strategy and Assessment (Student Services).

My experience is an excellent fit for the list of requirements in this job:

• How can a representative provide world-class service to each customer while helping as many customers as possible on a daily basis?
• How can our team provide an exemplary level of service for all customers as our customer base grows rapidly?
• Detail – oriented and accurate in delivering outputs
• Bilingual English / Spanish
• Detail oriented, sense of urgency and Independent
• Strong mechanical experience and interest
• Strong data entry skills, email and internet skills
• Pleasant, professional, customer oriented demeanor

Please consider me for the customer support representative opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for fan Support for Turbine & WB Games products in a contact center environment.

Please consider my qualifications and experience:

• Previous experience with healthcare staffing and/or managed service provider relationships strongly preferred
• Experience with MRP Systems such as Oracle or SAP
• Ideally, experience of working within a mainframe/complex systems environment
• In depth experience on Unix/Windows based platforms including disk array knowledge
• Good working knowledge of Linux (SLES10/11 SUSE), UNIX, and Windows operating systems are important
• The confidence to deal with customer management including high-pressure situations
• Have a hands on and “let’s get it done” attitude
• Desirable verbal and written communication skills in Brazilian Portuguese

In response to your job posting for customer support representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for a variety of customer support services through the mail, telephone, and direct personal contact.

Please consider my qualifications and experience:

• BS in Computer Science/Information Systems or equivalent technical experience preferred
• Strong team player possessing the willingness to seek feedback, adapt practices and continuously learn and evolve
• Exceptional technical support and troubleshooting skills in Windows/Mac desktop browsers, Mobile (iOS or Android) and exposure to Home Entertainment platforms (Amazon Echo, Smart TVs, Roku)
• An understanding of what makes for great customer support and advocacy with a focus on achieving outstanding customer satisfaction
• Abilitiy to create a "cared for" customer atmosphere
• Proficient at Windows 7, Microsoft Office, and Internet applications with an emphasis on Excel & Access
• Working knowledge of PC utilizing Word, Excel, Mfg Pro, RIMS, or Pharos
• Relocation benefit is not being offered