Workshop Manager Resume Samples

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TT
T Turner
Terrell
Turner
943 Mayert Mall
Chicago
IL
+1 (555) 919 2457
943 Mayert Mall
Chicago
IL
Phone
p +1 (555) 919 2457
Experience Experience
Houston, TX
Workshop Manager
Houston, TX
Veum, Upton and Wolf
Houston, TX
Workshop Manager
  • Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance
  • Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
  • Partner and integrate with the regional Sales/Commercial, Supply Chain, OTR, Operations Delivery Managers, Resource teams and Project Managers in order to help develop flexible and innovative shop strategies that improve product line competitive positioning. Own and drive operational excellence with processes and tools with a focus on continuous improvement within the Service Shop
  • Planning, daily management of workshop operations
  • Drive operational excellence across the site, developing and implementing best practices and making extensive use of Lean Six Sigma techniques to simplify workflows and reduce cycle times. Lead and support initiatives such as cost of quality/Lean, total cost out initiatives
  • Managing and organising plant and equipment to support the workshop activity
  • Actively ensures his/her own health and safety, together with that of fellow workers, at all times
Boston, MA
Workshop Fabrication Manager
Boston, MA
Leffler, Dibbert and Hilpert
Boston, MA
Workshop Fabrication Manager
  • Development and management of our Welding Quality Management System including MIG/MAG, TIG, Manual Metal Arc and Stud Welding processes
  • Management and daily implementation of OHSAS 18001 health and safety standards
  • Managing daily work scheduling and materials for the manufacturing process
  • Development and maintenance of our Factory Production Control System
  • Develop comprehensive training for students and faculty, including review of policies and procedures, and guidelines for use
  • Working with administrative colleagues, monitor budget for fabrication facility in Syracuse
  • Managing daily production in our precision manufacturing plant including CNC punching and CNC pressbrake machining of electrical switch gear cabinets
present
Phoenix, AZ
Aftermarket Workshop Service Manager
Phoenix, AZ
Mitchell-Harris
present
Phoenix, AZ
Aftermarket Workshop Service Manager
present
  • Work with the team and key reports to ensure that On Time Delivery is met to the planned delivery dates to our customers
  • Create weekly/monthly/quarterly activity plans to present to key stakeholders of the business
  • Ensure Aftermarket workshop Team reduce non value added activity in all processes by using lean / kaizen tools and techniques
  • Full departmental budget responsibility, reducing costs whilst maxmising efficiencies without compromising quality and standards
  • Contribute to the overall business strategy whilst maintaining a collaborative relationship with other departmental managers; Sales, Engineering and Quality, Supply Chain and Finance
  • In collaboration with support functions (HR/OD) carry out performance assessments for team and identify training to improve performance of the whole aftermarket team
  • Define, continuously improve and communicate the aftermarket operational systems, processes and policies in support of ISE’s mission -- specifically, support better management reporting, information flow and management, business process and organisational plan
Education Education
Bachelor’s Degree in Creative Behaviour
Bachelor’s Degree in Creative Behaviour
Central Michigan University
Bachelor’s Degree in Creative Behaviour
Skills Skills
  • Strong project management and problem resolution skills, with ability to execute and implement projects to completion
  • Promote and own a working environment to achieve excellence in EHS, Compliance, Quality, Customer Service & Productivity
  • Quality
  • Ability to work in a fast-paced, deadline-driven, dynamic team based environment
  • Excellent organization and time management abilities
  • Superb interpersonal and customer interaction skills
  • Employee benefits (assistance programme, childcare vouchers, retailer discounts etc)
  • Development opportunities
  • 45hrs per week, OTE £42,000
  • Life Assurance
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11 Workshop Manager resume templates

1

Workshop Manager Resume Examples & Samples

  • You will need to have at least 5 years experience as a Workshop Manager with a reputed dealer for construction equipment brands
  • Strong Technical knowledge is essential
  • Ability to motivate and manage a team of up to 15 direct operatives
  • Experience hitting high levels of productivity and customer satisfaction
2

Workshop Fabrication Manager Resume Examples & Samples

  • 12 to 20 Reportees (2 Chargehands, 10 Fabricators + Apprentices / GO's)
  • Production planning and scheduling of components through precision fabrication and fabrication departments
  • Maintaining EN1090 Ex2 (welding standard for structural engineering) / CE Marking certification for steel products
  • Manufacture and inspection of steel kiosks to the EN 1090-1/2 and ISO 9001 standards
  • Development and maintenance of our Factory Production Control System
  • Development (where required) of all welding documentation, training and certification in line with current EN 1090 and CE Marking requirements
  • Development and management of our Welding Quality Management System including MIG/MAG, TIG, Manual Metal Arc and Stud Welding processes
  • Management and daily implementation of OHSAS 18001 health and safety standards
  • Managing a multi-disciplinary team of craftsmen in the manufacture of structural steel clad kiosks
  • Managing daily production in our precision manufacturing plant including CNC punching and CNC pressbrake machining of electrical switch gear cabinets
  • Managing daily work scheduling and materials for the manufacturing process
  • PCN Level 1 welding inspector in line with current EN1090 and CE Marking requirements
  • Factory based position but some site work and travel may be required
3

Central Workshop Manager Resume Examples & Samples

  • Setup Preventive Maintenance program
  • Implement the program
  • Knowledge: Technical/engineering fundamentals
  • Comprehension: Attach meaning to facts and information
  • Application: Use, apply transfer what you learned (engineering theories, calculations, technical facts, and other facts) to other situations
  • Analysis: Examine information by looking at its separate parts
  • Synthesis: Put together or combine what you have already learned, understood, and analyzed into something new and different
  • Evaluation: Make judgments about the work, or value, or quality of an idea or an item – a choice you can defend
  • Mechanical equipment, especially related to heavy equipment or mobile equipment
  • Strong basic technical/engineering knowledge
  • Good interpersonal / people skills
  • Budget preparation
  • Accounting / Management Reporting comprehension
  • Local government relations: Understand the procedures related to customs and custom clearance, taxes and duties, various permitting processes if applicable (licensing of equipment, etc)
4

Workshop Manager Resume Examples & Samples

  • Conduct activities in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers
  • Implement and assist in the review of standard repair process as part of our continuous improvement activities
  • Meet financial objectives for the Business by forecasting requirements; Assisting in the preparation of annual budget; scheduling expenditures; analyzing variances and initiating corrective actions
  • Responsible for Job management to ensure job turn around times are met along with cost and delivery targets
  • Particpate in meetings and negotiations with customers and business partners to pursue opportunities that assist them in meeting there productivity targets
  • Establish and manage effective programs to lead, coach, appraise and develop our personnel to meet current requirements and those forecast for the future
  • Coordination and review of all warranty requests and discuss with the customers
  • Lead and motivate a team to ensure the best customer service possible by defining and communicate customer service standards
5

Workshop Manager Resume Examples & Samples

  • Be responsible mainly for Work Shop department
  • Develop workflow and teambuilding within department
  • Run projects within Work Shop department
  • Receive, plan, delegate and follow up work orders
  • Responsible for mechanics development and organisational changes
  • Create a strong connection between departments to improve teamwork
  • Take part in project planning for test cell, update planning tool EDL
  • Responsible for Works Shop inventory
  • Time card attest and debit in TUPP and Tidinfo
  • Economic balance for Work Shop
  • Purchasing within Volvo EBD
6

Workshop Manager Resume Examples & Samples

  • Ensure the environmental, health and safety requirements of the organisation are complied with in the service /repair workshop
  • To organise day by day activities within the workshop and to allocate the necessary labour for the current work load
  • Manage and control goods receipt of parts for spare parts orders and refurbishment projects
  • Ensure robust quality control, dispatch of parts to customer are in line with the project requirements, including the creation of dispatch documentation and packing list requirements
  • Internal workshop meetings to set priorities, eliminate issues and liaise between internal departments on future requirements
  • To prepare the workshop health and safety documentation including risk assessments and method statements
  • Work with project delivery teams and technical departments to ensure that accurate technical information is prepared for the work stations
  • Managing and organising plant and equipment to support the workshop activity
  • Production of workshop activity programs including utilization and productivity indicators
  • Day to day man management of workshop staff including PEDP, training and competency maintenance
  • To ensure that workshop activities are completed on time, within budget and guarding against margin erosion
  • Ensure that the company image is protected at all times and that the GE Spirit of the Letter is promoted within all communications at all times
  • To ensure that the appropriate Quality, Health and Safety and environmental procedures are applied at all times during workshop operations
  • Attendance of meetings internally with commercial and project delivery teams to update and monitor the progress of projects weekly (Project Review)
  • Attend close out and lessons learned meetings then apply corrective actions for future projects
  • Attendance of meetings externally with suppliers and sub-contractors to ensure continuity on the supply of materials, plant and equipment
  • Maintain internal operational documentation and traceability
  • Ensure that Health and safety requirements in terms of near miss reporting and recording/accident management are maintained and submitted in a timely manner
  • Time sheet verification and submission
  • Consumable/KANBAN material maintenance, verification and spend approval
  • To work with methods departments for the implementation and maintenance of the Advanced Production System. (APS) within the workshop areas
7

Workshop Manager Resume Examples & Samples

  • Actively promotes HS&E
  • Develop, implement and maintain standards, procedures and training to satisfy company QA requirements and client expectations,
  • Manages Equipment, workshop personnel utilisation, Customer feedback, Client requirements
  • Acts in the interest of the company at all times. Ensures that NOV policies are adhered to at all times
  • Authorises employee expenses in accordance with policy
  • Supervises and has effective control of personnel including implementation of Company policies regarding timekeeping, holiday planning, performance reviews and disciplinary procedures
  • Reporting requirements include job forecasting, financial backlogs, maintenance logs, non conformance reporting, job / route cards, equipment checklists, implementing relevant procedures / worksopes and QA/QC reporting
  • Accountable for all workshop personnel, activities and scheduling,
  • 5+ Years experience in related field
8

Workshop Manager Resume Examples & Samples

  • Management and supervision of technicians and workers who are employed within the workshop
  • Planning, daily management of workshop operations
  • Ensures work area is in good order and that conditions are safe to work in
  • Ensure the maximum utilization of the manpower and resources to achieve the highest productivity
  • Ensure and maintain all workshop equipment and facilities in good, high operational state and service life
  • Maintain a clean, orderly and safe working environment
  • Quality and productivity focused
9

Manager, Workshop Processes Resume Examples & Samples

  • Business Process Development
  • Ensure business processes in Department of Central Parts, Central Service and After-Sales Marketing are complied with corporate guidelines, local regulations and legal requirements
  • Ensure the controlled activities are identified, monitored and sample checked
  • Any non-conformity found, preventive or corrective action will be followed up
  • Documentation System Maintenance
  • Coordination can range from administration duties (maintenance of project documentation, plans and reports)
  • Ensure documents are controlled according to document controlled system
  • Dealership Standard Monitoring
  • Monitor dealership standard activities to have them done within time frame
  • Collect and consolidate Off-Site, Exemption, Appeals of After Sales to submit to Network Development Department
  • Follow up issues requested by auditors during dealer audit period
  • Special Tasks Assignment
  • Handle the special tasks assigned by direct superior
  • Bachelor or Master in Business Administration, Science or Engineering
  • At least 5 years experiences in an automotive environment system and business processes or spare parts
  • Excellent communication, presentation, leadership and interpersonal skills
  • Computer literacy; MS Office (Word, Excel, Power Point) , Visio and MS project
  • Good command of English both spoken and written
  • Able to communicate in Thai fluently (listening, speaking, reading and writing)
10

Workshop Manager Resume Examples & Samples

  • Workshop Operations: Plan and monitors the space for material storages and standard cells & projects installations, Oversees deliveries, stock control & others workshop/warehouse typical tasks
  • Project & Standard Cells Execution planning: Together with projects managers and manufacturing manager, organize and control planning and suppliers for the installation, commissioning and buyoffs for projects & standard cells
  • Workshop Improvements & Budget: Continuously improves the workshop operations, assuring the quality and excellence on all aspects. Propose and manage the annual workshop budget, optimizing resources, cost & utilization issues,
  • Health, Safety & Environment: Ensures that Group and local health, safety and environmental guidelines and directives are implemented and understood to ensure safety of people and resources
11

Workshop Manager Resume Examples & Samples

  • Manage Staff and Workflow within the Tesla Body Repair Research and development workshop
  • Work closely with Repair engineers to deliver procedures that preserve occupant safety and vehicle performance, in the easiest, most ecomical manner possible
  • Ensure R&D projects are completed in accordance with their intended design and schedule
  • Maintain a connected work process and high degree of organization
  • Coach and develop Workshop staff problem solving capabilities
  • Use visual management tools, Work Standards and Process flow in order to support continuous process improvement
  • Facilitate continuous process improvement through leadership support, problem solving and the scientific method
  • Lead and manage strategy and growth of collision research and development workshop for Tesla current vehicle lineup and future models
  • Lead and manage all vehicle structural, non-structural, mechanical, and paint related technical research and validation
  • Ensure that programs and processes are developed, assessed, communicated, and administered in compliance with Tesla’s objectives
  • Preparation of capital expenditures and operating budgets
  • Able to travel nationally and internationally to support business needs
12

Workshop Manager Resume Examples & Samples

  • Technical Knowledge and qualifications
  • Completed of Required Training Courses
  • Allocate work to Bodyshop Operatives
  • Monitor Progress of repairs and service and communicate to service advisor of any delays
  • Check capacity in the bodyshop based on any additional work requirements
  • Ensure that quality checks are carried out as per Inchcape and brand guidelines
  • Monitor and give feedback on operatives quality and efficiency
13

Workshop Manager Resume Examples & Samples

  • Maintaining a preventative maintenance program by creating a service schedule including yearly overhaul of a large machinery fleet
  • Develop the practical and technical experience of the local work force on all tasks in line with the departments operating procedures
  • Controlling stock inventory and ordering of parts to keep within a pre approved budget
  • Must hold relevant qualifications with grinding experience
  • Must hold international experience in a multi-cultural team
  • Toro Machinery experience would be a advantage
  • Minimum 3 years experience as a lead mechanic or workshop manager
  • Capable user of Microsoft office programs
14

Aftermarket Workshop Service Manager Resume Examples & Samples

  • Define, continuously improve and communicate the aftermarket operational systems, processes and policies in support of ISE’s mission -- specifically, support better management reporting, information flow and management, business process and organisational plan
  • Service/Rental : Ensure that the appropriate methods / processes / equipment are employed and that sufficient due care is taken in order to meet customer’s quality specifications and servicing/rentals times
  • Planning: Develop robust internal processes to ensure material and resource requirements are available to meet actual and forecast demand and delivery
  • Ensure Aftermarket workshop Team reduce non value added activity in all processes by using lean / kaizen tools and techniques
  • In collaboration with Quality Manager Devise quality processes ensuring equipment being used and working environment are conducive to producing a fully compliant product and are certified/ recertified as required
  • Ensure that the spares / inventory levels are sustained to deliver the aftermarket service demands at all times, and engage with the spares cell leader to keep the levels required
  • Work with the team and key reports to ensure that On Time Delivery is met to the planned delivery dates to our customers
  • Manage the aftercare/ Warranty work requirements with the same commitment as for normal aftermarket customers
  • Monitor customer issues, feedback, deadlines and deliverables and ensure customer issues are handled effectively and quickly adapting internal processes as and where necessary
  • Full departmental budget responsibility, reducing costs whilst maxmising efficiencies without compromising quality and standards
  • Contribute to the overall business strategy whilst maintaining a collaborative relationship with other departmental managers; Sales, Engineering and Quality, Supply Chain and Finance
  • Create weekly/monthly/quarterly activity plans to present to key stakeholders of the business
  • In collaboration with support functions (HR/OD) carry out performance assessments for team and identify training to improve performance of the whole aftermarket team
  • Capacity planning in order to fulfil current and future order requirements
  • Customer visits, client office based support and intercompany travel throughout area as and when required
  • Support other departments and carry out other duties as and when business requirements dictate as may be reasonably expected by the line manager
  • Engineering / HNC/ONC Certificate
  • Tertiary education in an Engineering and or Business discipline
  • Ability to create and track individual and metrics
  • Experience of a process led environment
  • Working knowledge of servicing of {PRODUCT LINE} equipment
  • Computer literacy (including good command of Microsoft Excel, Word, Outlook)
  • Working knowledge of Customer Relationship Management (CRM) systems
  • Working knowledge of ERP Systems
  • Working knowledge of Continuous Improvement Techniques including Kaizen, Lean, Advanced Product Quality Planning (APQP)
15

Workshop Fabrication Manager Resume Examples & Samples

  • Requires a graduate degree in an applied design or visual arts area (M.F.A., M. Des., M. Arch.)
  • Requires 3-5 years of supervisory / management experience in digital and manual fabrication
  • Coordinate and supervise day to day operation of digital and manual fabrication facilities in Slocum Hall, and provide liaison with architecture program director in NYC with respect to fabrication issues. Manage non-exempt staff and numerous student employees
  • Develop comprehensive training for students and faculty, including review of policies and procedures, and guidelines for use
  • With Dean, program Chairs and Directors, ensure appropriate access to fabrication facilities to ensure curricular goals are met
  • Working with administrative colleagues, monitor budget for fabrication facility in Syracuse
  • Collaborate with faculty in teaching and in support of faculty and staff research as opportunities arise
16

Workshop Manager Resume Examples & Samples

  • Be a qualified Diesel or Petrol Mechanic
  • Be flexible in overtime requirements on a daily basis
  • Have experience in managing a workshop
17

Workshop Manager Resume Examples & Samples

  • Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance
  • Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice
  • Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
  • Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
  • Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas
18

Workshop Manager Resume Examples & Samples

  • Superb interpersonal and customer interaction skills
  • Strong project management and problem resolution skills, with ability to execute and implement projects to completion
  • Ability to work in a fast-paced, deadline-driven, dynamic team based environment
19

Workshop Manager, Mercedes Resume Examples & Samples

  • Ensuring the department meets its gross profit service targets while maintaining an unwavering commitment to exceptional levels of customer service
  • Initiating service improvement programs to develop the departments operating activities
  • Leading, motivating and developing service staff
  • Ensuring that the standard of work carried out by the Service department is completed in accordance with dealership standards
  • Developing and monitoring operational and safety guidelines that ensure compliance with OH&S procedures and environmental legislation; and
  • Ensuring there are sufficient numbers of qualified working staff rostered on for all shifts & that the appropriate level of skill set is always present
  • Provide mentoring and coaching to the Team Leaders and their teams
20

Workshop Manager Resume Examples & Samples

  • Primary owner of shop operations including safety, on-time delivery, costs, asset utilization and inventory. Responsible to deliver repair, refurbishment and/or other service operations
  • Drive productivity and ensure delivery in accordance with cost budgets
  • Manage the facility within operating budget
  • Be responsible for the day-to-day operations at this site including all aspects from the reception of materials. Develop and manage budgets to approve expenditures for supplies, materials, and human resources, ensuring that materials, labor and equipment are used efficiently to meet service delivery targets
  • Drive operational excellence across the site, developing and implementing best practices and making extensive use of Lean Six Sigma techniques to simplify workflows and reduce cycle times. Lead and support initiatives such as cost of quality/Lean, total cost out initiatives
  • Drive base/variable costs and promote initiatives to reduce bullet train costs
  • Partner and integrate with the regional Sales/Commercial, Supply Chain, OTR, Operations Delivery Managers, Resource teams and Project Managers in order to help develop flexible and innovative shop strategies that improve product line competitive positioning. Own and drive operational excellence with processes and tools with a focus on continuous improvement within the Service Shop
  • Adjust an organizational structure that best supports the shop's goals and measurements. Provide technical expertise, coaching, encouragement, motivation and development to shop teams to ensure development of strong talent pool and robust execution. Responsible for the execution and technical skills of all Technicians, Materials, Warehouse, Logistics, Inspectors and 3rd Parties) in partnership with global Services & Offshore Operation
  • Promote and own a working environment to achieve excellence in EHS, Compliance, Quality, Customer Service & Productivity
  • EHS
  • Cost excellence (product & organizational)
21

Senior Workshop Concepts Manager Resume Examples & Samples

  • BA or BS in marketing or business degree
  • 5-8 years of Sales / Marketing experience in a related environment
  • Comprehensive knowledge of marketing and communication concepts
  • General knowledge of Automotive industry preferred
  • Prior B2B loyalty program management/experience preferred
  • Demonstrated project/program leadership skills, ability to multi-task efficiently
  • Excellent communication, interpersonal and organizational skills with all levels of an organization
  • High proficiency in MS office, specifically MS Excel and MS Power Point
  • Highly flexible and adaptable with a strong attention to detail
  • Ability to work both autonomously and collaborate effectively in a team, demonstrate a high degree of self discipline, motivation and professionalism
  • Ability to solve problems that may require modifying and adapting standard techniques