Transportation Operations Manager Resume Samples

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MC
M Cremin
Maggie
Cremin
1109 Lindgren Unions
Dallas
TX
+1 (555) 924 7784
1109 Lindgren Unions
Dallas
TX
Phone
p +1 (555) 924 7784
Experience Experience
Philadelphia, PA
Transportation Operations Manager
Philadelphia, PA
Sporer, Davis and Feeney
Philadelphia, PA
Transportation Operations Manager
  • Establish performance objectives for associates in the distribution center; analyze performance reports to find ways to improve operation
  • Interfaces and coordinates activity with Operations Managers and Process Operations Managers to develop and manage change
  • Develop relationships with Line Haul providers that facilitate communication and visibility across Amazon’s line haul network
  • Establish and maintain effective and collaborative working relationships with carriers, plant managers and internal customers
  • Manages development of staff for advancement in the organization and promotes teamwork within department
  • Line haul carrier performance management (e.g. on-time truck performance)
  • Responsible for utilization of equipment with recommendations to management for improvement
Boston, MA
Manager, Transportation Operations
Boston, MA
Strosin, Bauch and Schumm
Boston, MA
Manager, Transportation Operations
  • Lead, direct, and manage fleet operations staff. To include hiring, training, evaluating performance, providing compensation recommendations, and coaching and counseling toward continuous improvement
  • Manage service levels with all modes of transportation services used by the Company including motor carriers (truckload and less than truckload), heavy weight air, rail (includes intermodal), ocean, small package, and with freight forwarders and brokers
  • Manage relationships with freight providers to minimize cost to the Company while maintaining quality and timeline expectations
  • Participate in the development and execute against the transportation operations strategic direction, long-range plans, annual plans, annual budgets, objectives, and projections
  • Manage the Toro fleet in a manner that meets financial objectives, provides best in class customer service, and maintains a cost structure that ensures the fleet operates as an asset to the company
  • Ensure a safe and legal operation of the Toro private fleet: interpret and comply with Department of Transportation standards and regulations, comprising hours of service, reporting practices, inspections, licensing, and permitting; utilize labor and maintenance suppliers that employ safeguards to ensure that safety is held in high regard
  • Establish and ensure proper documentation and retention methods are employed and service performance is maintained for all fleet and contracted carriers
present
Phoenix, AZ
Transportation Operations Center Manager
Phoenix, AZ
Emmerich-Koch
present
Phoenix, AZ
Transportation Operations Center Manager
present
  • Responsible for the comprehensive training and auditing of the operations staff
  • General knowledge of Intelligent Transportation Systems (ITS) and traffic engineering principles and standards
  • Responsible for the organizational management and direct supervision of the TOC operations staff, facilitating a cohesive and balanced operation
  • Acts as the primary point of contact, on-site, for the client agency
  • Write and maintain technical documents, including but not limited to: the TOC Operations Manual/Standard Operations Procedures, training programs, and TOC website content
  • Geographic familiarity with regional arterial and interstate road network
  • Assist in maintaining sounds freeway operations by: guiding essential control room operation decisions, developing special event response plans, participating in post-incident analysis exercises, and by ensuring that staff resources are being tasked in an impactful manner
Education Education
Bachelor’s Degree in Logistics
Bachelor’s Degree in Logistics
Rowan University
Bachelor’s Degree in Logistics
Skills Skills
  • Previous employment by a Fortune 500 company
  • Demonstrated ability to manage multiple sites
  • Experience in labor relations
  • Previous experience in understanding and management of P&L line items
  • Previous experience working at a site regulated by OSHA
  • Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy
  • Demonstrated ability to lead change initiatives
  • Able to direct large staff
  • Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
  • Demonstrated problem-solving, analytical, critical-thinking and decision-making skills
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15 Transportation Operations Manager resume templates

1

Operations Manager Transportation Resume Examples & Samples

  • Responsible for daily execution of outbound freight moves and a $22M freight budget
  • Responsible for driving metrics and KPI improvement
  • Lead cross functional conference calls with external transportation partners and internal customers
  • Serve as a TMS super-user and ensure transportation data integrity
  • Bachelor’s degree in Business, Logistics or Engineering
  • Proficiency with Microsoft office applications
  • Strong leadership, communication and inter-personal skills
  • Creative problem solving skills
  • Demonstrated ability to build and cultivate strong business relationships
  • 5% - 10% travel, as needed
  • Experience with report development using business intelligence software (QlikView, Crystal Reports, Access etc.)
  • Ability to write SQL / VBA
  • Previous Experience in a Transportation Role or Transportation Industry
2

Transportation Operations Manager Resume Examples & Samples

  • Responsible for managing the day to day operations of our employee commuter operations including commuter shuttles, Caltrain shuttles, dispatch operations, special event shuttle service, and other related transportation programs and services such as carpools/vanpools, valet parking, Caltrain Go-Pass and commuter bike program
  • Review and analyze daily activity making recommendations on program adjustments based on shuttle, bicycle, valet parking and car sharing utilization
  • Carpool and vanpool participation
  • Investigate and respond to customer service inquiries, suggestions, complaints in a prompt and responsive and professional manner
  • Review and verify and approve service invoices ensuring billing is accurate and timely
  • Participate in the building evaluation process for transportation services
  • Develop and manage operational budgets
  • Manage transportation vendors
  • Manage onsite operations team and contract workers
  • Develop metrics and dashboards for monitoring performance and program optimization
3

Global Transportation Operations Manager Resume Examples & Samples

  • Bachelor’s degree plus 10 years of experience in global transportation
  • Knowledge of international supply chain processes, carriers, third party logistics companies, forwarders, couriers and transportation performance measures
  • Strong negotiation and cost management skills required
  • International travel required – approximately 40 percent
4

Senior Transportation Operations Manager Resume Examples & Samples

  • Minimum 5 years’ experience managing, and providing leadership direction in transportation management
  • Strong experience and demonstrated knowledge in logistics organization with a demonstrated ability to prioritize needs and demands
  • Demonstrated ability to resolve conflicts and customer service skills
  • Demonstrated ability to lead people and get results through others
  • Demonstrated ability to think and plan over a one-to-two year time span
  • Demonstrated ability to organize and manage multiple priorities
  • Professional level training or certification in bus driver training strongly preferred
5

Transportation Operations General Manager Resume Examples & Samples

  • Defining and implementing policies, procedures and users continuous training program or the best usage and return of the optimization tools
  • Applying understanding of Business Unit Logistics strategies, New Product Introduction or new facilities installations, to integrate strategies with the transportation strategy, in order to implement the best enterprise logistic strategy
  • Continuously benchmarking transportation processes/costs externally to improving/optimizing processes and reducing costs
  • Developing/energizing the group to continuously challenge current practices/processes (extensively using simulations/optimization tools) to optimize transportation process
  • Supporting transportation management and compliance group
  • A 4 year degree in supply chain, transportation, or international business
  • 7 years of progressively increasing experience in supply chain management
  • At least 3 years of experience managing a dynamically optimized ground transportation load planning center
  • Proven past transportation optimization results
  • Strong negotiation experience
  • Excellent business process reengineering knowledge
  • A great capacity of realization and be customer oriented
  • Must be innovative/creative/perseverant and have a passion for process improvement/optimization
  • Must have good communication/presentation and interpersonal skills
  • Advanced computer skills
6

Transportation Operations Manager Resume Examples & Samples

  • A minimum of 2-3 years relevant experience in a hospitality/food service management environment is required
  • Candidate must be willing to be hands on with staff and be willing to work event-based hours that include evenings and weekends
  • Class B CDL with passenger endorsement and no air brake restriction strongly preferred
7

Transportation Operations Manager Resume Examples & Samples

  • The position is required to travel frequently; up to a full week a month
  • Thorough understanding of company policies and procedures as well as thorough product knowledge
  • Significant knowledge of transportation and supply chain management
  • College or university degree or equivalent experience
  • A minimum of 10 or more years of job-related experience
  • Good human relations skills
  • Background in inventory management and control, purchasing, parts distribution plus strong analytical skills
8

Transportation Operations Manager Resume Examples & Samples

  • Demonstrated knowledge of transit and charter services operations and issues, and their application in a complex setting such as the University
  • Knowledge of campus populations, buildings and special university needs preferred
  • Combination of education and experience that demonstrate the conceptual, analytical, management and communications skills required for the development and implementation of policies and programs in a complex environment
  • High degree of energy and initiative, with the ability to work both independently and as part of a team
  • Strong communications skills, both written and oral
  • Ability to manage a complex and often competing set of priorities in a high-pressure, results-oriented environment
  • High degree of discretion and judgment; ability to resolve complex and difficult situations with tact and diplomacy
  • Understanding of quantitative analysis and system optimization techniques
  • Knowledge and experience in the application of sound management practices and university policies
  • Knowledge and experience in the application of university health and safety program
  • Ability to develop concepts and programs fully and see them to successful completion
  • Ability to work with a diverse individuals at various administrative levels
  • Analytical, management, and communications skills required for the development and implementation of policies and programs
  • Knowledge of the charter bus industry and bus transportation preferred
  • Familiarity with the Stanford campus or experience working in a campus-like environment preferred
  • Demonstrated skill in coordinating implementation of projects involving many technical areas and many different players
  • Strong analytical skills; detail-oriented; careful, conscientious worker
  • Ability to creatively resolve complaints and customer service issues with tact and diplomacy
  • Working knowledge of the Microsoft Suite of applications and demonstrated ability to learn new software programs
  • Working knowledge of basic office equipment including copier, FAX, multi-line phone system, printer and basic computer environment
  • Applicant must possess the ability to pay close attention to detail, show flexibility and demonstrate the ability to work with diverse clientele
  • Cooperativeness and strong work ethic, including punctuality and attendance, are critical attributes required of this position
  • Must possess valid CA driver’s license. High school diploma or equivalent required
9

Transportation Operations Manager Resume Examples & Samples

  • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
  • Experience with performance metrics and process improvement and Lean techniques
  • Experience with the full staffing life cycle, including interviewing, hiring, performance management, promotions and terminations
  • Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
  • Lead and supervise a team of Transportation Area Managers that are located within the individual Fulfillment Centers in the effort to streamline logistics with the individual operations
  • Responsible for the overall safety, quality and performance and customer experience of your region
  • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
  • Accountability for meeting and exceeding operational goals
  • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs
  • Mentor, train and develop teammates for career progression and learning
  • Ability to develop and share best practices across the shifts and network
  • Travel up to 50% may be required
  • Degree in Engineering, Operations or related field and MBA preferred
  • Experience with a contingent workforce during peak seasons
  • 5+ years management experience in a manufacturing, production or distribution environment
10

Operations Manager Transportation Resume Examples & Samples

  • Understanding of analytical simulations and assessments. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data
  • Reporting and analysis through tools, portals and reports; following solution-driven approach to systems and processes, using advanced computer literacy (Excel, PowerPoint, Outlook, Word) and Data-warehouse analysis
  • Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus – this ability will be developed over time for a candidate who is fundamentally strong analytically
  • Scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by C&C
  • Communicate with Carriers and internal customers Fulfillment Centers, Finance, Planning)
  • Fluent in English, and one more language out of Czech, Polish or German
  • People manager, able to create a coherent team that wants to excel in providing first class customer experience
11

Transportation Operations Manager Resume Examples & Samples

  • Analyze existing trucking versus required capacity, especially to support peak
  • Project support ensuring Amazon requirements are communicated & executed by Line Haul carriers
  • Support Contract management and contract compliance for existing and new routes/carrier
  • Support truck forecast improvement initiatives and ensure it is shared with carriers and Fulfillment Centers on a regular basis
  • Support the Operations Planning (OP) Process: goal settings
  • Identify opportunities for continuous improvement
  • Ability to work in a dynamic environment
  • Excellent Customer Service skills and commercial understanding
  • Work experience in operations/supply chain/logistics/e-commerce is a plus
  • Experience in transportation environment, preferable a carrier/forwarder operation
  • Experience of supply chain management and transportation concepts : forecasting, planning, optimization, logistics, delivery performance, carrier negotiation
12

Transportation Operations Manager Resume Examples & Samples

  • Manage existing international inter FC line haul and Direct Injection line haul connections to the highest degree of cost effectiveness and reliability
  • Manage a team of Specialists
  • Manage the business relationships with carriers spanning resolution of operational issues to supporting commercial and contractual negotiations
  • Cross-functional work with the Supply Chain, FCs and the Retail organizations to determine future demand for Transportation resources. Translate the aforementioned into accurate capacity plans
  • Work across the EU in a cross-functional environment
  • Interfaces and coordinates activity with Operations Managers and Process Operations Managers to develop and manage change
  • Liaison and collaboration with external partners (mainly carriers)
  • Experience in international transportation operations
  • Strong ability to manage multiple operational tasks in a fast paced and demanding environment
  • Assist in optimizing FC processes and enhancing competitive advantage/ customer experience where they relate to Transportation
  • Clear understanding of Transportation Logistics network management, Customer Service & FC processes and priorities
  • Understanding of analytical simulations and assessments
  • Planning and Organizing: Able to evaluate priorities appropriately; apt at resolving conflict and able communicates intentions clearly; delivering within time constraints
  • Decision Making/ Problem Solving- Proactively gathers the right data from appropriate sources, probes/considers all of the facts, takes into account other perspectives; conducts root cause
  • Presentation skills; excellent written & well-polished verbal communication skills; presence and ability to think on his/ her feet
  • In-depth knowledge of operating and analysis tools; solution driven approach to system and process; advanced computer literacy (Excel, PowerPoint, Outlook, Word); Data-warehouse analysis
  • Post Graduate Programme (PGP) qualification or equivalent in Management of Operations/Logistics
13

Transportation Operations Center Manager Resume Examples & Samples

  • Responsible for the organizational management and direct supervision of the TOC operations staff, facilitating a cohesive and balanced operation
  • Review applicant resumes, conduct interviews, and recommend for hire/advancement
  • Administrative functions, including: invoice processing, shift scheduling, liaising with corporate management, staff recruitment, training, payroll processing, personnel performance reviews, and conflict resolution
  • Providing overall direction to the Control Room Operations Department and ensuring that all mission critical logistics, manning, and equipment is provided and maintained
  • Coordination with Safety Service Patrol (SSP) Manager on activities and necessary actions
  • Oversee the SSP program for adherence to approved policies, procedures and safe operational practices
  • Share (or assume) responsibilities with (for) the client for TOC public relations activities such as: TOC public outreach efforts, facility tours, presentations, and Traffic Incident Management (TIM) team meetings
  • Prepare regular reports on the performance of the system based on pre-determined measures of effectiveness
  • Assist in maintaining sounds freeway operations by: guiding essential control room operation decisions, developing special event response plans, participating in post-incident analysis exercises, and by ensuring that staff resources are being tasked in an impactful manner
  • Responsible for the comprehensive training and auditing of the operations staff
  • Write and maintain technical documents, including but not limited to: the TOC Operations Manual/Standard Operations Procedures, training programs, and TOC website content
  • Serve, eventually, as a subject matter expert for the client and corporation on TOC control room operations, freeway incident management, operations statistical analysis, and field maintenance practices
  • Ability to work in both indoor and outdoor environments
  • Ability to be on-site during periods of civil disaster
14

Senior Operations Manager Transportation AND Resume Examples & Samples

  • Acquisition, professional development, engagement and retention of employees within Regina, Saskatchewan
  • Assigns employees to projects and ensures, directly and through subordinates, that technical work is completed in accordance with contract scope of work and budget, and to company, professional, quality, and legislative standards
  • Responsible for regular business progress reports to the Western Canada Mountain States Business Unit Leaders – Transportation and Water
  • Demonstrates creativity, foresight and mature judgment in anticipating and solving both routine and unusual project delivery, technical and client challenges, determining technical objectives and requirements, organizing programs and projects, and developing standards and guides for technical activities and applications
  • Acts as advisor to clients and other departments on technical and business line issues
  • Stays abreast of industry standards and approaches, and implements best practices
  • Actively participates in professional associations related to the business line, staying at the forefront of professional and technical standards, serving as a champion of advancing the profession and developing and recruiting employees in the business line
  • Client relationship management, ensuring project delivery meets with client expectations
  • Defining and continuously refining the future growth and direction of the team
  • Growing the group’s business base and revenues
  • Building and developing a solid and successful group of professionals
  • Engage, hands-on, in the technical execution of client assignments through to successful project completion
  • With a spirit of inclusion, coach and mentor the Regina Transportation and Water groups ensuring that client teams have access to staff with the latest technical knowledge and are able to deliver solutions, meeting or exceeding client expectations
  • Apply strategic insight and operational planning to ensure that the goals and objectives of the Regina Transportation and Water groups are aligned with those at the Area and market sector levels
  • Continue to strengthen the market leadership position of the Transportation and Water groups across Saskatchewan and Western Canada Area
  • Effectively coordinate and collaborate with other Transportation and Water Operations Managers and market sector leaders across Western Canada Area in
  • 15+ years of experience
  • Ability to travel to other cities as required
15

Operations Manager Transportation Resume Examples & Samples

  • Candidate must speak at least one European language. · Bachelor's degree or equivalent with excellent academic record, with Logistics/Supply Chain/ Mathematics/Science/Engineering subjects
  • Previous experience in a similar role in Logistics
  • Fluent in English, and one more language out of Czech, Polish, German, Spanish or French
16

Transportation Operations Manager Resume Examples & Samples

  • Ensures carrier service goals and transportation KPI’s are met and/or exceeded through score carding and formal business process reviews. Directly responsible for vendor inbound and direct to club service levels; drives continuous improvement for inbound/direct to club on time service. Oversees the planning and management of all reverse logistics activities. Supports DC’s as needed
  • Identifies opportunities to minimize transportation expense through optimal routing of Club deliveries, vendor inbound, direct to club and reverse logistics. Ensures TMS is optimizing inbound and outbound shipments; selecting proper mode and planning optimally to support lowest cost solution for BJs. Develops SOP’s for TMS, carrier sourcing and transportation operational processes
  • Direct responsibility for transportation network design and mode optimization for dedicated fleet, one way and LTL/parcel. Identifies the need to optimize the supply chain network as it pertains to transportation. Evaluates and implements optimal mode for Club delivery and vendor inbound; responsible for selecting appropriate transportation mode (TL, LTL, Parcel, Dedicated Fleet vs One Way) to ensure the highest levels of service at the lowest cost to BJ’s
  • Establishes Dedicated Invoicing Analytics to demonstrate backhaul utilization, fleet efficiencies and areas of opportunity. Publishes Dedicated Analytics to Senior Management and collaborates on opportunities for fleet development, utilization and cost reduction. Partners with carriers/3rd parties for network improvement
  • Oversees the daily tactical use of TMS for the planning of all vendor inbound to DC deliveries; ensuring TMS is planning an optimal solution. Identifies opportunities to reduce transportation cost structure and/or reduce waste out of transportation processes. Directly responsible for freight audit, EDI implementation and timely/accurate payments to carriers. Responsible for extracting historical volume and spend data from TMS and utilizing the data to identify trends relative to forecasting, scheduling, capacity, transit times and rate improvement opportunities
  • Primary liaison between home office transportation and Carriers. Ensures transportation best practices are utilized and drives continuous improvement in Carrier relationships. Identifies the need for and/or implements existing processes. Ensures Carriers Rates and Contractual agreements are up to date. Addresses performance issues with carriers. Collaborates with carriers on new business opportunities and existing lane analysis
17

Manager, Transportation Direct Operations Resume Examples & Samples

  • Act as a key transportation operations leader; you will be responsible for planning and executing transportation plans
  • Coordinate interdepartmental priorities to ensure safe, efficient operations
  • Track and monitor key performance indicators, reporting any deviation from targets, and develop corrective action plans, and drive improvements
  • Effectively communicate with external stakeholders including internal partners and vendors
  • Lead, manage, and mentor staff
  • Identify opportunities for operational efficiency
  • Manage costs and identify opportunities for savings
  • Plan, develop, and implement transportation health and safety, and security programs and activities
  • Develop and communicate transportation policies and procedures
  • Monitor operations to ensure that staff comply with administrative policies and procedures, safety rules, union contracts ( as required ), and government regulations
  • Negotiate and authorize contracts, and direct procurement related to transportation operational needs
  • Direct and manage corporate governance and regulatory compliance procedures related to transportation activities
  • Direct investigations to verify and resolve customer complaints
  • Interview, select, coach, train, manage, and appraise the performance of transportation personnel
  • Develop constructive and cooperative working relationships
  • Remain current with latest transportation technology systems and procedures
  • Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services of transportation operations
  • 2 years of experience in a similar role
  • 2+ years of financial/budgeting experience
  • Demonstrated verbal/communication skills
  • Strong organizational skills with ability to prioritize & effectively participate in a team environment
  • Excellent analytical and negotiation skills
  • Demonstrated organizational/planning and analytical skills
  • Demonstrated supervisory/leadership skills
18

Transportation Operations Manager Hauling Resume Examples & Samples

  • Manage staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims
  • Drive functional plans within the operations group to execute against the business plan to achieve or exceed the Business Unit’s budget and strategic plan to grow the business, achieve customer experience goals, and meet or exceed service business objectives
  • Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing
  • Build and maintain strong and effective relations with relevant government, community and environmental groups
  • Bachelor’s degree in Environmental Sciences, Engineering or Business
  • Previous employment by a Fortune 500 company
  • Demonstrated ability to manage multiple sites
  • Previous experience in understanding and management of P&L line items
  • Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
19

Transportation Operations Manager Resume Examples & Samples

  • Efficiency planning and coordination of administrative activities to ensure accurate results in all aspects picking/shipping and related operations
  • Ensuring continuous review and improvements of operational processes to ensure accuracy and compliance. Oversee daily monitoring efforts to ensure productivity objectives meet company/departmental standards
  • Arrange daily/weekly meetings with staff as appropriate to review overall team/individual performance
  • Confirming all customers’ deadlines and priority cut-off times are met
  • Ensuring the tracking and maintaining productivity standards for each associate
  • Making sure that special instructions are followed and utilizing appropriate methods at all times
  • Controlling mis-ships and locating missing product as needed
  • Plan, direct and maximizing all OS&D functions
  • Assisting with strategy for new cross-dock ventures
  • Monitoring Key Performance Indicators (KPI) to track success and/or recurring problems
  • Attracting and retaining qualified and motivated workforce; while encouraging new ideas for improvements
  • Authorizing productivity tracking standards/assessments, supplies, and equipment needs
  • Developing personnel to ensure appropriate back up/successors in all key positions. Coach and groom direct reports for excellence while documenting their progress and cross-training to provide adequate coverage in key areas
  • Providing oversight while evaluating employee performance, handle disciplinary issues and maintaining an environment of respect and accountability
  • Requiring a “Tour Ready” and safe work area and securing building/operations at end of shift
  • Performing additional duties as assigned
  • Operational systems/software
  • Be able to multi-task and perform excellent communication, supervisory and customer service skills
  • Must be able to identify problems and resolve in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriately
  • Promote an environment conducive to maximum employee morale, productivity, and effectiveness
  • Ability to stand, stoop, lift and perform manual dexterity
  • Be physically in attendance at designated company office location during normal business hours designated for the position
  • Able to lift up to 70 pounds, operate related equipment as needed and able to travel as needed
  • 2-5 years transportation management experience preferred along with strong background of leadership training/development
  • LTL Freight experience is a plus
20

Senior Manager, Transportation Operations Resume Examples & Samples

  • Coordinate build of business model with internal RH Partners in their respective fields of expertise
  • Implement and innovate process improvements and customer experience enhancements
  • Align RH Delivery Customer Experience with RH Gallery Customer Experience
  • Collaborate with external vendors and perform research studies to identify operations opportunities
  • Track, record and report key indicators of performance
  • Selection, Training and Performance reviewing of RHD Team including continuous coaching/training
  • Direct coordination and development of associates
  • Direct maintenance and management of resources and supplies
  • Direct accuracy and compliance of regulatory files
  • Effectively partner with multiple and cross-functional stakeholders to carry out our Vision
21

Regional Transportation & Operations Manager Resume Examples & Samples

  • Partner with Fulfillment Partners on quality and Customer Experience metrics, including the root cause analysis of problem areas
  • Implement best practices and standard work from the road, to the yard and to the dock
  • Build processes, system improvements and provide recommendations for yard and dock operations
  • Continual, operational communication with external customers (Carriers, Vendors) and internal customers (AMZL, Sort Centers, Fulfillment Centers)
  • Lead initiatives to identify and sell transportation initiatives
  • Excellent communication, both verbal and written as he/she will be required to convey updates on issues, operational status and business drivers during shift changes as needed throughout the activity cycle and during daily/weekly reviews
  • Completed Bachelor’s Degree Logistics Management, Industrial Engineering, Operations Management, Supply Chain Management or 2+ years of Amazon experience
  • Experience in transportation and distribution environments
  • Demonstrated experience using data to drive root cause elimination and process improvement
  • Fully Bilingual (English & Spanish)
  • Candidates must be flexible with regional travel between facilities
  • Ability to balance and organize competing priorities in an ambiguous environment
22

Transportation Operations Manager Resume Examples & Samples

  • Day to day management of carrier service, performance and cost on shipments across the Architectural Coatings Business unit originating from Canadian ship points
  • Direct leadership of a team of 10 (4 direct reports) who have load planning, freight payment and OSD responsibilities. This includes coaching and mentoring the analysts on the team
  • Influence cross-functional partners without direct line reporting responsibilities to achieve cost goals while balancing service (i.e. mode mix & load factor improvements)
  • Analyze data/trends to explain cost drivers and provide commentary as to performance vs. budget and prior year. Adjust plans and strategy based on financial trends and an evolving business environment
  • Maintain a holistic view of the business and make decisions accordingly
  • Make sound decisions based on analysis of data
  • Bachelor’s Degree in Logistics, Supply Chain & Information Systems, Industrial Engineering, or related field
  • 10+ years applicable experience in a consumer driven distribution, logistics, or transportation environment
  • Ability to take initiative to achieve desired results
  • Possess a strong understanding Transport Canada regulations and policy
  • Proven track record of developing and coaching team of planners and analysts
  • Prior TMS experience, Oracle Transportation Management and prior experience implementing a TMS platform is a plus
23

Operations Manager Transportation Hauling Resume Examples & Samples

  • Provide leadership for the collections operations of a business unit by providing management oversight to operations supervisors, route supervisors, dispatchers, operations clerks, drivers and helpers, who are responsible for the route system for commercial, roll-off and residential customers, including prompt and courteous waste removal service and customer service
  • Implement and execute plans to complement the business unit’s strategic and operating plan; champion the execution of tactical initiatives within the Business Unit to maximize the customer experience, growth and durability, while optimizing profitability
  • Lead all matters related to collections operations to ensure overall operations meet safety, compliance and P & L objectives
  • Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses
  • Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met
  • Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program
  • Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics
  • Develop a best-in-class team and workplace culture and effectively manage performance and talent development; drive best-practice sharing
  • Previous experience working at a site regulated by OSHA
  • Minimum of 2 years of supervisory or management experience or participation in Republic Services’ management trainee program
  • Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy
  • Demonstrated ability to lead change initiatives
  • Demonstrated ability to optimize near-term results that contribute to long-term sustainable success
  • Creative thinker who challenges conventional solutions
24

Transportation Operations Manager Resume Examples & Samples

  • Interacts with Distribution Center Managers, Supervisors, and company personnel to provide transportation service to meet our corporate goals, solve issues, and create a team concept in daily activities. Has a working knowledge of the seasonality of our
  • Interacts with store operations including District Managers, Store Operation Directors, and Vice President of Operations to insure the highest service levels to our stores and solve problems and issues
  • Interacts with vendors to secure the most cost effective equipment, parts and supplies to meet our needs. Has the ability to evaluate vendors performance and the performance of their products
  • Participates in meetings, seminars, and training to provide associates with the leading edge skills in transportation
  • Manages direct report performance and provides insight in hiring decisions and disciplinary actions as needed
  • Seeks advice from human resources concerning disciplinary issues and associate performance appraisals
  • Works with outside vendors to develop/increase backhauls
  • Manages daily supervision of drivers
  • Responsible for fleet maintenance facility operations to perform repairs in a professional, timely manner while staying within our budget
  • Responsible for utilization of equipment with recommendations to management for improvement
  • Manages and oversees Transportation Supervisor to meet on time deliveries, evaluates routing, and trip efficiency to provide the most economical delivery routes
  • Manages the legal operation of our fleet
  • Manages on board computer, routing and driver pay programs
  • Responsible for the cleanliness of the fleet to including exteriors and interiors
  • Manages dispatch staff to insure timely salvage pick up from stores
  • Manages development of staff for advancement in the organization and promotes teamwork within department
  • Manages staffing levels to meet both high and low demand periods
  • Manages inventory of transportation fleet and maintenance facility
  • Responsible for insuring on time delivery to stores
  • Manages backhaul program to insure backhauls are received on time to better service our stores
  • Bachelor's Degree in Business
  • Communicate effectively with all levels of management, associates and vendors
  • Demonstrates good judgment solving problems and making decisions
25

Manager, Transportation Operations Resume Examples & Samples

  • Lead, direct, and manage fleet operations staff. To include hiring, training, evaluating performance, providing compensation recommendations, and coaching and counseling toward continuous improvement
  • Manage service levels with all modes of transportation services used by the Company including motor carriers (truckload and less than truckload), heavy weight air, rail (includes intermodal), ocean, small package, and with freight forwarders and brokers
  • Manage the Toro fleet in a manner that meets financial objectives, provides best in class customer service, and maintains a cost structure that ensures the fleet operates as an asset to the company
  • Ensure a safe and legal operation of the Toro private fleet: interpret and comply with Department of Transportation standards and regulations, comprising hours of service, reporting practices, inspections, licensing, and permitting; utilize labor and maintenance suppliers that employ safeguards to ensure that safety is held in high regard
  • Establish and ensure proper documentation and retention methods are employed and service performance is maintained for all fleet and contracted carriers
  • Oversee and initiate investigations with carriers regarding damages, shortages, and late shipments to continually improve service
  • Participate in the development and execute against the transportation operations strategic direction, long-range plans, annual plans, annual budgets, objectives, and projections
  • Monitor and report distribution patterns to ensure equipment is optimally positioned
  • Support shipping facilities to ensure transportation equipment needs and service requirements are maintained throughout each monthly and particularly for end of month requirements
  • Responsible for the execution of the corporate freight policies
  • Support the implementation of "Lean" techniques within transportation in support of corporate goals for improvements in cost and quality
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations
  • Recommend expenditures for acquisition of new equipment or property in order to increase efficiency and services of operations department
  • Participate in cost studies and analytics in support of carrier negotiations and rate proposals
  • Participate in monthly operational meetings and report on carrier performance
  • Work with customers that have requirements for logistics management and develop processes at the company that meet the requirements of these customers
  • Manage relationships with freight providers to minimize cost to the Company while maintaining quality and timeline expectations
  • Manage Toro’s transportation management system (TMS) on a day-to-day basis such that it meets or exceeds the needs of its customers while maintaining or reducing transportation costs
  • All other tasks and projects as assigned
26

Transportation Operations Manager Resume Examples & Samples

  • Manage the daily achievement of the distribution center’s expense, safety, quality, and production goals
  • Complete the responsibilities of the General Manager in his/her absence
  • Monitor staffing and equipment levels to ensure adequate utilization of resources and production line balancing
  • Monitor maintenance functions to ensure adequate material handling systems are utilized
  • Anticipate the distribution center’s operational needs and act accordingly to ensure all objectives are met
  • Establish performance objectives for associates in the distribution center; analyze performance reports to find ways to improve operation
  • Minimum age of 21 years old due to the education and experience required
  • Ability to work within strict time frames and resolute
27

Transportation Operations Manager Resume Examples & Samples

  • Manage daily activity of regional planners to ensure most cost effective and timely delivery of shipments
  • Use metrics, KPIs and data analysis to drive transportation operations strategy
  • Implement transportation best practices across the Buildings and Single-Skin Component Manufacturing footprint to increase efficiencies and lower net costs, while improving the Customer Delivery Experience
  • Optimize transportation services across all modes
  • Document and implement standard operating procedures for transportation operational execution
  • Establish and maintain effective and collaborative working relationships with carriers, plant managers and internal customers
  • Work closely with the Transportation Sourcing Manager to balance carrier relationships and cost with operational strategy and capacity
  • Identify opportunities to further optimize and automate the development and use of the OTM Transportation Management System
  • Assist in the complete implementation and maintenance of MacroPoint shipment tracking software including integration with OTM reporting
  • Manage projects as assigned
  • Must have a working knowledge of transportation shipment planning using a TMS system, as well as the ability to lead a team that is engaged in the implementation of best operating practices
  • Must be able to operate in an intense work pressure environment with tight deadlines
  • Must have a four (4) year degree in Logistics, Transportation or related field OR a minimum of 8 years’ experience in Transportation Management or related experience
  • Experience with Oracle’s Transportation Management system or other Transportation Management System is strongly preferred
  • Proficient in the use of Microsoft Outlook, Word, Excel, Access and PowerPoint
  • Project/Negotiation management skills
28

Manager, Transportation Operations Resume Examples & Samples

  • Bachelor’s degree preferred in Transportation Management, Logistics, or Supply Chain
  • At least 5 years of experience in Logistics
  • Basic understanding of remote television production a plus
  • Excellent written and verbal communication skills needed
  • Tact, diplomacy and calmness, when dealing with drivers
  • An analytic mind and good numeracy skills
  • Excellent geographical knowledge
  • Good people management and coordination skills
  • Excellent financial acumen
  • Excellent negotiation and communication skills
  • Extensive knowledge of the transportation industry
  • Good intuition to make crucial judgment calls
  • Must be able to create Excel reports/spreadsheets
  • Self motivated and able to have conversations with multiple levels of personnel
  • Must be extremely organized
  • Must be computer literate in MS Word & MS Excel
29

Operations Manager of Transportation Resume Examples & Samples

  • Manage the daily operations of transportation, customer service and shipping
  • Oversee transportation and shipping functions to ensure freight arrives on time and intact
  • Develop strategic plans to handle service disruption, including communication and execution of plan
  • Manage dedicated contract carriers to ensure business expectations are met for cost and performance while monitoring and audit billing
  • Enforce all work regulations and union contracts
  • Anticipate and plan the shipping and transportation needs of the distribution center
  • Prepare for seasonal volume so that adequate resources are available through our dedicated contract carries
  • Establish and analyze performance objectives for the transportation, customer service and shipping departments while recommending and implementing improvements
  • Ability to organize and prioritize a variety of tasks/projects
  • Familiarity with industry/technical terms and processes
30

Transportation Operations Manager Resume Examples & Samples

  • Manage the day-to-day execution of all tactical and transactional functions for the Moen Transportation team. This will include, but is not limited to
  • Bachelor’s degree is required; an MBA is preferred
  • Minimum of 7 years of experience in the Transportation Industry with progressively increasing responsibility; Minimum 3 years of supervisory experience and 2 years of International Transportation exposure is required
  • Possess an understanding of Warehouse, Demand Planning, Customer Service and other Supply Chain Functions
  • Experience with KPI measurement and reporting
  • Ability to travel both domestically and internationally as required
31

Manager Transportation Operations Resume Examples & Samples

  • Develop, lead, and support the operations plan for the Transportation Organization, driving overall logistics cost savings and growing strategic carrier / 3PL partnerships for the ASM&B business, plus increased accountability for C-Fresh as necessary
  • Lead Transportation function across CNA and global best practice sharing and cascade communications throughout levels in the organization
  • Partner in transportation strategy development relative to insourcing vs outsourcing, carrier optimization, IT prioritization and, supplier relationship management
  • Create direction, identify and secure resources to drive productivity initiatives that generate cost reductions while also meeting or exceeding service expectations
  • Lead the team's continual linkage with other areas of the organization including Legal, Global Procurement, Pepperidge Farm, Supply Chain Planning, Customer Service, Customer Logistics, Sales and the Supply Chain field operations
  • Lead the team to question conventional logistical practices and design continuous improvements that leverage our CNA scale while sharing and/or capitalizing on global best practices in transportation
  • Subject matter expert of transportation terms, pricing, mode, and sourcing strategies
  • Proactively assess logistics related legislative risks and/or opportunities for the Campbell Soup Company
  • Drive consistency across the department to identify and solve key business gaps
  • Develop and communicate strategies internally to other departments and externally to transportation service providers
  • Lead efforts to improve transportation department talent management and engagement
  • Partner with Supply Chain finance to manage strategy planning, projection and delivery relative to plan for a spend that represents 70% of the Campbell's logistics costs
  • Lead logistics and financial understanding relative to industry drivers including fuel indexes and legislative trends with business implications
  • Partner with Warehousing to develop and drive sustainability
32

Manager, Transportation Operations Resume Examples & Samples

  • Create and maintain a high performance culture
  • Manage transportation activities for all transportation Throughout the country while monitoring and meeting or exceeding all KPI’s
  • Hire, train, supervise and direct the work of transportation employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures
  • Counsel and discipline, including termination, of employees as necessary. Plan, monitor and evaluate employee job performance, and conduct performance appraisals
  • Effectively lead the team at each location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. Frequent travel between locations will be required in order to effectively manage remote sites
  • Coordinate department activities with customer account representatives and transporters. Interact with customers, develop new business for the Auction, and resolve problems that may occur in the transportation process
  • Provide outstanding customer service and resolve problems
  • Provide a strategic direction for the success of their market
  • Maintain regular communication with the customer to ensure customer satisfaction
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, and office equipment. The employee frequently is required to talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch. Candidate must be able to work in a team-oriented, fast-paced environment
  • Bachelor’s Degree preferred but not required
  • 3 - 4 years’ experience preferred as an administrative and/or operations supervisor in the transportation or trucking industry, or dispatching experience
  • Auction experience and knowledge of overall auction functions preferred
  • Strong communication skills and ability to interact at all levels of the organization required
  • Excellent computer skills preferred including MS Outlook/Excel/Word
  • Ability to handle pressure, stress and change effectively
33

Operations Manager Transportation Hauling Resume Examples & Samples

  • Provide leadership for the collections operations of a business unit by providing management oversight to operations supervisors, route supervisors, dispatchers, operations clerks, drivers and helpers, who are responsible for the route system for commercial, roll-off and residential customers, including prompt and courteous waste removal service and customer service. Manage staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims. Implement and execute plans to complement the business unit’s strategic and operating plan; champion the execution of tactical initiatives within the Business Unit to maximize the customer experience, growth and durability, while optimizing profitability. Drive functional plans within the operations group to execute against the business plan to achieve or exceed the Business Unit’s budget and strategic plan to grow the business, achieve customer experience goals, and meet or exceed service business objectives. Lead all matters related to collections operations to ensure overall operations meet safety, compliance and P & L objectives. Ensure maximum productivity and route management systems for commercial, roll-off and residential routes and establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses. Interact with customers and local, state and federal government employees to resolve customer service concerns; ensure regulatory compliance standards are met. Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program. Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics. Approve expenses and manage budget for the operations department including approval of purchase orders and vendor pricing. Develop a best-in-class team and workplace culture and effectively manage performance and talent development; drive best-practice sharing. Build and maintain strong and effective relations with relevant government, community and environmental groups. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company
  • Bachelor’s degree in Environmental Sciences, Engineering or Business. Previous employment by a Fortune 500 company. Demonstrated ability to manage multiple sites. Experience in labor relations. Previous experience in understanding and management of P&L line items. Previous experience working at a site regulated by OSHA
  • High School Diploma or GED. Minimum of 2 years of supervisory or management experience or participation in Republic Services’ management trainee program
  • Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy. Demonstrated ability to lead change initiatives. Able to direct large staff. Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives. Demonstrated problem-solving, analytical, critical-thinking and decision-making skills. Demonstrated ability to optimize near-term results that contribute to long-term sustainable success. Is collaborative; builds and works with teams. Creative thinker who challenges conventional solutions. Demonstrates and promotes ethical behavior. Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams