Systems Management Specialist Resume Samples
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Systems Management Specialist Resume Samples
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KW
K Ward
Kasandra
Ward
3445 Elliott Islands
Los Angeles
CA
+1 (555) 697 0830
3445 Elliott Islands
Los Angeles
CA
Phone
p
+1 (555) 697 0830
Experience
Experience
Philadelphia, PA
Systems Management Specialist
Philadelphia, PA
Wiegand, Schultz and Stark
Philadelphia, PA
Systems Management Specialist
- Provide performance management advice and guidance for IT solutions
- Create performance reports to aid analysis of current and impending performance issues
- Diagnosis of VMware & Windows server performance and perform performance tuning
- IBM Tivoli Network Configuration Manager (ITNCM)
- IBM Tivoli Network Manager (ITNM)
- Work with change and problem management tools
- Security management work
Los Angeles, CA
BAC & BSM Systems Management Specialist
Los Angeles, CA
Goyette, Crist and Schaden
Los Angeles, CA
BAC & BSM Systems Management Specialist
- Design and develop supported customizations for system management software product
- Manage system management infrastructure software compliance
- Problem management related to those tools
- Change management related to those tools
- Incident management related to those tools
- Support service management for e2e monitoring chain
- User management for the tools
present
Boston, MA
Senior Systems Management Specialist
Boston, MA
Goyette, Goodwin and Fadel
present
Boston, MA
Senior Systems Management Specialist
present
- Support and manage for Ganglia and SCOM Performance Metrics
- Provide support for the Groundwork & MOM/SCOM services / infrastructure in association with ESM
- Support and manage the NetIQ NOC (Managed Objects) service / infrastructure
- Global Infrastructure Services managers & Senior Managers
- Issue and problem management
- Development and support of the Global ITRS Geneos service
- Project Management Office
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
The George Washington University
Bachelor’s Degree in Computer Science
Skills
Skills
- Knowledge of Good for Enterprise and Good Dynamics
- Very good knowledge of English
- Basic Windows knowledge
- Knowledge of Good for Enterprise
- Knowledge of Microsoft Windows Server 2012R2
- Knowledge of Microsoft Office 2010/2013
- Excellent interpersonal skills, written and verbal communications skills in English
- Knowledge of BlackBerry Enterprise Server 5.0 and 10.0
- Knowledge of Proofpoint Compliance Archive
- 7,Strong team work spirit
15 Systems Management Specialist resume templates
Read our complete resume writing guides
1
Systems Management Specialist HP OMi Resume Examples & Samples
- 8-10 years direct hands on experience in sustaining enterprise class monitoring tools
- Two to four years’ experience implementing, administering, and supporting HP Operation Manager I (OMi). Direct hands on experience with HP Operation Manager I (OMi) including integration and administration
- Experience integrating with Service Now ITSM Solution
- ITIL Foundation V3
- Strong knowledge of system monitoring processes and the operational requirements of tools
- Strong understanding of virtual server environments with regard to both hardware and software monitoring requirements
- Knowledge of the overall requirements and best practices for application monitoring support
- IT experience in an outsource services organization providing infrastructure services
- Demonstrated experience working in a high capacity, mission-critical application environment with a passion for repeatable yet flexible processes
- Demonstrated experience with Service and Event Management tools
- Demonstrated experience in systems integration, application infrastructure support and middleware operations
- Direct Hands on technical experience with various vendor-monitoring packages including HP OpenView, HP OMi, HP SiteScope, CA APM, CA Nimsoft
- Proven knowledge of data center infrastructure technologies is required: Windows and Linux operating systems, clustering technology, data storage solutions, middleware technology, and monitoring technologies
- Six Sigma or other formal process oriented certification or training is highly desirable
- BA/BS in computer science or engineering field from an AACSB, ABET or comparable accredited school, or equivalent expereince
2
Enterprise Virtualization & Systems Management Specialist Multiple Languages Resume Examples & Samples
- Actively supporting the customer in all aspects through to problem resolution while keeping the customer informed throughout life of the incident (s). Interlocking with Technical Account Managers (TAMs) and Regional Sales Account Managers (SAMs) to address customer issues and queries
- Act as a trusted advisor to the management team on the technical front
- Expert knowledge of Windows Server 2012 and Windows Server 2008, Active Directory, Microsoft Clustering, Hyper-V and Microsoft RDS/VDI
- Advanced knowledge of at least one of Microsoft Exchange, SQL Server, SharePoint, Lync Server, Frontfront suite or System Centre suit (SCOM, SCCM, SCVMM)
- Good working knowledge of PowerShell, User/Kernel Dump analysis, Network protocol & packet analysis. Familiar with Linux/Unix command line tools/environment
- Industry certifications (Any 2 minimum) - MCSE 2012 Private Cloud or Server Infrastructure, MCITP Exchange or SQL Server, CCNA, VCP
- Proven track record in managing multiple escalations with effective follow-through and timely documentation
- Proven track record in maintaining and enhancing skill(s) level(s) according to future technology trends, and achieving Industry Certifications on a continuous basis
- Fluency in English and the ability to speak any of the following languages is a must – Italian, French, Spanish, Dutch or German
3
Systems Management Specialist Resume Examples & Samples
- The first contact point of customer for SharePoint products
- Daily operations on SharePoint products like: Health Check, Status check
- Provide solution if in place or escalate to next level support
- Provide system/project support which relative with SharePoint platform
- Perform and track SAP transport request or user ID request
- Follow the security policy to implement the change/incident management
- Experience with Microsoft Office SharePoint Server 2007, SharePoint Designer 2007 and SharePoint Designer 2010 or later versions
- Knowledge on SharePoint architectural design, web parts development, management and troubleshooting with a focus on planning, deploying and supporting enterprise SharePoint implementations
- Depth experience with Collaboration, Portals, Enterprise Search, Enterprise Content Management, Business Process and Forms, and/or Business Intelligence
- SharePoint experience must include SharePoint Designer workflows, effective use of the data view web part (DVWP), content query web part, data form web part, navigation customization, and some branding customization
- Web development experience (HTML, CSS, XSL, XSLT, JavaScript) would be valued
- Experience with SharePoint templates (site templates, list templates, master page customization) is required
- Experience configuring and working with Microsoft Internet Information Server (IIS) and SQL Server 2005/2008/2008 R2 is required
- Experience with server installation, performance tuning is not required but valued
- Good interpersonal communication skill (Must)
- Good at Oral and Written English communication (Must)
- Good spirit of Client focus
- Could accept to work on morning shift or non-working hours
4
Senior Systems Management Specialist Resume Examples & Samples
- Act as lead point of contact for application teams for all systems monitoring & service modelling queries
- Development and support of the Global ITRS Geneos service
- Support and manage the NetIQ NOC (Managed Objects) service / infrastructure
- Provide support for the Groundwork & MOM/SCOM services / infrastructure in association with ESM
- Support and manage for Ganglia and SCOM Performance Metrics
- Work with application and infrastructure teams to advise on monitoring approaches and strategies
- Evaluate and implement new monitoring tools and processes
- Participate in review of alert escalation processes and procedures
- Issue and problem management
- Provide out-of-hours cover for appropriate technologies
- Participation in strategic technology initiatives across infrastructure silos where appropriate
- High level of expertise in enterprise systems management
5
Systems Management Specialist Resume Examples & Samples
- 2 ,Familiar with UNIX/ zSeries / Windows
- 3,Master one of the eBusiness/ Middleware technology following with strong implementation skills on installation and trouble shooting
- 4, IBM WebSphere Application Server/ Portal Server/ DataPower
- 5, IBM WebSphere MQ/ Broker
- 6,Customer care and focus
- 7,Strong team work spirit
- 8,Able to work on flexible hours
- At least 1 year experience in Middleware, Websphere, Weblogic
6
Systems Management Specialist Resume Examples & Samples
- Experience with developing/maintaining Unix/Linux/Windows servers
- Unix/Linux performance management
- Experience in supporting a large enterprise client in a process driven environment
- Datebase & storage knowledge
- Vitalization technologies(VMware, PowerVM etc)
- Shell script, Perl script, VBA
- Self-starter and excellent team working skills
- Good communication, documentation and presentation skills
- Initiative and enthusiasm. Work under pressure
- Good networking skills with vendors and technical specialists
- Good English (verbal and written)
- At least 3 years experience in Unix/Linux
7
Systems Management Specialist Resume Examples & Samples
- 3+ development experience or 3+ years of experience in IT
- Familiar with linux/Unix
- Familiar with Java
- Fluent Japanese in reading, writing and speaking
- Good communication skill and learning attitude
- At least 2 years experience in Java/Linux/Unix
8
Systems Management Specialist Resume Examples & Samples
- Maintain z/OS and program product reliability, availability and performance
- Perform z/OS and program product upgrade / migration
- Maintain z/OS and program product integrity and compliance to IBM policy
- Trouble-shooting for z/OS, Storage or product related incident and problem, and provide Root Cause
- Co-work with various IBM support teams for problem solving or project implementation
- 24x7 on call support
- Proven knowledge on usage of z/OS tools: IDCAMS, ICKDSF, RMM, CA1, TLMS
- Programming skills with REXX, CLIST, COBOL, JAVA will be an advantage
- Proven skills on 3rd-Party products for z/OS, such as CA, BMC will be an advantage
- Bachelor's Degree, prefer with Information, Technology or computing science major
- At least 3 years proven working experience on zSeries platform
- Good written and verbal English
- At least 2 years experience in ISPF, JES2, SDSF, SMS (DFSMShsm/rmm/dss/dfp), VSAM, CATALOG, JCL
9
Systems Management Specialist Resume Examples & Samples
- Lotus Domino and Notes v8.x and/or v9
- MS Outlook
- Live Communication Server
- Active Directory knowledge and experience
- Symantec Enterprise Vault
- Associate's Degree/College Diploma
- At least 4 years experience in Ms Exchange 2013, MS Windows Server 2008 or later, RHEL, Lotus Notes Traveller, MS Sharepoint, MS Lync, Powershell Scripting skills, Symantec Enterprise Vault
10
Systems Management Specialist Resume Examples & Samples
- Use, install and upgrade system tools
- Participate in DR tests
- Experience using Problem and Change tools
- Experience using Micro soft Word , Excel and Lotus Notes
11
Systems Management Specialist Resume Examples & Samples
- Be responsible for the daily maintenance of DataStage
- Investigate and solve any problems associated with DataStage
- Help the development team to deploy new code
- DataStage software installation and patching and etc
12
Systems Management Specialist Resume Examples & Samples
- Distribute software packages to target systems
- PTF action investigation
- Apply PTF to IBM software
- Answer technical questions from customer
- Troubleshooting Incidents
- Updates system documents
- Software reconciliation disk scanning
- Software reconciliation discrepancy analysis
- Generate Monthly reports
- Security management work
- System maintenance work
- 3 years of working experience in IT industry
- 1 year of working experience in technical support of Mainframe is highly preferred
13
Systems Management Specialist Resume Examples & Samples
- Manage SAP users, authorizations, and profiles
- Configure and manage the SAP printing subsystem for all SAP instances
- Maintain SAP performance by planning and executing SAP tuning
- Develop and maintain system documentation for all SAP instances and
- Presentataion Skills
- Open to work in shifts
- Sap Basis Administrator with Netweaver Experience
- OSDB MIgration
14
BAC & BSM Systems Management Specialist Resume Examples & Samples
- Self starter, good, experienced BAC/LoadrunnerVugen specialist
- Both operational and engineering role Knowledge/experience with multiple platform types
- Create and implement e2e monitor solutions in development, test and production environments
- Provide technical assistance related to the component monitoring products, like installation, configuration, set up, troubleshoot, performance tuning, deployment etc
- BAC v8 and BSM v9
- Strong Loadrunner/Vugen knowledge and experience
- Able to advise projects on monitoring requirements
- Proven communication Skills
- Customer facing
- 50% BAU / 50% Projects
- ITIL usage and process support
- Experience in a complex enterprise organisation
- More then 5 years relevant experience in mentioned tools and skills
- Solid experience from an operational and engineering perspective for above tools
15
Systems Management Specialist Resume Examples & Samples
- AS400 system Administrator minimum 7+ years of Relevant experience
- Capable of installing/upgrading AS400 systems
- Should have sound knowledge of i5/OS & OS/400
- Knowledge of installing and supporting widely used ISV products from different vendors which includes IBM, CA, BMC, Compuware and ASG
- ISeries Job Schedulers - Robot, IBM Advanced Job Scheduler (IJS) and the Native Job Scheduler (WRKJOBSCDE)
- PCI and SOX Compliance knowledge
- IBM supported network architecture and configurations - TCP/IP, SNI, SNA
- CL programming and SQL/Query 400
- Cartridge tape technology and ATLs
- OEM s/w and tools .e.g Robot, etc
- S/W upgrades and maintenance on various OEM products
- HMCs Configuration/LPAR Management
- Knowledge of various HA tool ie Mimix , Itera, iCluster
- Knowledge of Automation/Monitoring tool
- Knowledge on iSeries environment with VIOS/External storage and Virtual Tape Library
- Working knowledge on Power6/Power7/Power8
- I5/OS & OS/400 Operating System Support
- ISeries H/W and S/W config, install, and maintenance
- ISeires PTF/APAR management
- Backup and Recovery management using BRMS
- OS/400 Security Management
- Problem and Change Mgmt process and tool knowledge
- Performance and Capacity Management(PM400 and Perf Navigator)
16
Systems Management Specialist Resume Examples & Samples
- Installs the SAP systems, performs SAP release upgrades,
- Apply system patches (Kernel Upgrades, OSS notes, support packages, add-ons)
- Supports the technical implementation of SAP production, development, and test environments
- Manages DB2 UDB or Oracle DB Databases and performs upgrades
- Setup and maintenance of backup, restore and disaster recovery procedures
- Performs client copies/refreshes, system copies/refreshes
- Performs root cause analysis on all production support-related issues
- Monitors and maintains production SAP environment proactively
- Tunes SAP and DB performance and workload
- Develops and maintains SAP authorization concept
- Designs and implements change control methodology using STMS
- Provides support for applications 24/7 when assigned as primary contact
- Responds to user/operator requests and inquiries based on service desk support system
- Strong working knowledge of networking fundamentals and operating systems
- Strong analytical skills to resolve network and hardware related issues
- Installs and manages Independent software applications (Solution Manager, Saprouter, Web Dispatcher etc.)
- Turkish citizenship required
- Turkish and English: Fluent
17
Systems Management Specialist Resume Examples & Samples
- 2nd and 3rd level technical support in solving any Exchange related problems
- Performing crash and performance analysis
- Implementing upgrades and improvements on environment
- Providing support for future Exchange implementations
- Providing support for mail hygiene solutions including troubleshooting routing issues
- Professional experience and a degree in computer science or related area
- Deep knowledge of Microsoft Exchange (2013/2010/2007)
- Deep knowledge of Windows Server (2003/2008/2012)
- Knowledge of Active Directory
- Knowledge of network protocols like DNS, SMTP
- Knowledge of PowerShell and scripting techniques
- Very good knowledge of English
- Knowledge of Microsoft Windows Server 2012R2
- Knowledge of Symantec Enterprise Vault (9/10/11)
- Knowledge of Good for Enterprise
- Knowledge of Sendmail
- Knowledge of Retarus
- Knowledge of Proofpoint Compliance Archive
- Knowledge of BlackBerry Enterprise Server 5.0 and 10.0
- Knowledge of Good for Enterprise and Good Dynamics
- Knowledge of Microsoft Office 2010/2013
18
Systems Management Specialist Resume Examples & Samples
- Responsible for deployment, configuration, maintenance and trouble-shooting customer’s Infrastructure
- Perform regular security tasks: Patch, Health Check, Vulnerability Scan...etc
- Act as communication hub to deal with all the parties in the project
- Diagnosis of VMware & Windows server performance and perform performance tuning
- Schedules and perform VMware & Windows installations, patching and upgrades and maintains them in accordance with established client’s SLA and procedures
- Troubleshoots problems, responds to escalation, actively perform investigation and implement the fix within SLA
- Meet requirements of the on-call roster as assigned, being available to respond in time to meet the minimum criteria laid down for Severity 1 & 2 problems within the customer’s Service Level Agreements
- VMware ESX/ESXi 5/6 or ,at least, completed one VMware project implementation(Full cycle)
- VMware VCP 5.0/6.0 Certification , VACP certification is a huge advantage
- Experienced in VMware HA, VMotion configuration, DRS, Virtual server conerting tool, server clustering
- Min two years Microsoft 2008 / 2012 server experiences and/or Linux experiences
- Server scripting, PowerShell, TCP/IP, Networking and server technologies
- Basic understanding of the Enterprise Operations Process, ITIL
- Excellent interpersonal skills, written and verbal communications skills in English
- Cantonese speaker is preferred
- Must have excellent team working skills
19
Systems Management Specialist Resume Examples & Samples
- Bachelor's Degree - Computer Science, technical or engineering degree preferred
- Relevant Security certifications like Symantec/McAfee/Sophos/ RSA/ CEH / CCNA
- ITIL foundation Certification and experience preferred
- Six Sigma certified or any other process related certifications are added advantage
20
Enterprise Virtualization & Systems Management Specialist Resume Examples & Samples
- Willing to work a weekend shift if required
- Expert knowledge of Windows Server 2012 and Windows Server 2008, Active Directory, Microsoft Clustering, Hyper-V, SCVMM, Azure, Azure Stack, Storage Spaces and Microsoft RDS/VDI
- Advanced knowledge of at least one of Microsoft Exchange, Azure Pack or System Centre suit (SCOM, SCCM)
- Expert knowledge of User/Kernel Dump analysis, Network protocol & packet analysis, PowerShell, Pal, ETL trace analysis & Xperf. - (Highly desirable)
- Working Knowledge of the following SAN / Network technologies & protocols (ISCSI, FCOE, Fibre, DCB, RDMA)
- Knowledge of other virtualisation technologies such as VMware ESX, VMware View, Xen Server or Xen Desktop is an advantage
- Industry certifications (Any 1 minimum) - MCSE 2012 Private Cloud, Server Infrastructure or Azure, MCITP Exchange or SQL Server, CCNA
- Fluency in English and the ability to speak any of the following languages is a must – German, French or Italian
