Systems Analyst Associate Resume Samples

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A Gusikowski

Ara

Gusikowski

74815 Hauck Turnpike

Houston

+1 (555) 608 7000

74815 Hauck Turnpike

Houston

Phone

p +1 (555) 608 7000

Experience Experience

San Francisco, CA

Business Systems Analyst Associate

San Francisco, CA

Senger, Gleason and Torp

San Francisco, CA

Business Systems Analyst Associate

Be part of Analyst team to develop, maintain and communicate a set of technical standards that support the IAS roadmap
Performs other duties as assigned
Technical curiosity and interest in systems development
Participates in cross-functional teams to provide recommendations on new initiatives or projects
Communication with key stakeholders, both internal to Technology, with the business sponsors and external third party Vendor
Defect triage and prioritisation
You'll support Capital Group asset reference data applications – comprised of off-the-shelf and custom-built applications in the asset reference, valuation, corporate actions space

Philadelphia, PA

Business Systems Analyst, Associate

Philadelphia, PA

Torp and Sons

Philadelphia, PA

Business Systems Analyst, Associate

Assists clients with their overall branding process to include providing guidance in regards to designs, logos and imaging
Develop Best Practices & Standards for development and deployment of services using Oracle SOA Suite
Self-starter who can work effectively, both independently and in a team environment
Assist with the layout design and building interfaces with other Internet/Intranet or client/server software applications
Hands-on development of systems/applications using VBA programming, Microsoft VB.Net, and Windows forms
Assist with research and evaluating the selection of Internet/Intranet tools and technologies
Maintain and upgrade servers and infrastructure components, as well as provide operational support

present

Phoenix, AZ

Senior Business Systems Analyst Associate

Phoenix, AZ

Gulgowski, Morissette and Dickens

present

Phoenix, AZ

Senior Business Systems Analyst Associate

present

Create and execute unit, integration and user acceptance test plans, including use cases and test data
Manage stakeholder relationships and prioritize ET configuration/development activities that best support business objectives
Help manage backlog of production issues and enhancement requests
10% Stakeholder Management
Create, deliver and present end-user training materials to Salesforce and Eloqua users throughout the organization
Perform application configuration activities primarily in Salesforce Marketing Cloud, and occasionally Eloqua Marketing Cloud and Salesforce
Research production system issues, resolve user problems and escalate when necessary

Education Education

Bachelor’s Degree in Information Technology

DePaul University

Bachelor’s Degree in Information Technology

Skills Skills

Ability to acquire functional proficiency with new software applications
Evidence of Apple Certified Support Professional (ACSP) or Microsoft Certified Professional (MCP)
Demonstrated knowledge of web accessibility best practices for ADA compliance
Knowledge of higher education or public sector including ERP implementation/support
Ability to manage multiple concurrent tasks effectively under pressure
Basic functional expertise with Microsoft Office product suite (Word, Excel, PowerPoint, Visio)
Ability to effectively present ideas, oral and written, to technical staff and customers
Demonstrated ability to take direction well and to work well as a member of a diverse and fast-paced team
Experience in working in an environment subject to tight deadlines, potentially quickly changing and conflicting priorities
Demonstrated knowledge of workflow/process flow diagramming and documentation

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Business Systems Analyst Associate Resume Examples & Samples

Documenting Requirements in the Functional Requirements Document and participating in peers reviews of other documents created by the team
Subject Matter Expert for the IAS / T24 application
Communication with key stakeholders, both internal to Technology, with the business sponsors and external third party Vendor
Sponsor/raise requirements as part of standard requirement/CR process for items identified as part of reviews
Be part of Analyst team to develop, maintain and communicate a set of technical standards that support the IAS roadmap
Participate in pre scope lock, requirements and design phases of project activities to ensure alignment with standards and provide direction and guidance for changes
Approve compliance with or variance from the standards. Included as part of the sign off process for deliverables related to product change
Review status and results from testing activities to ensure adherence to standards
Defect triage and prioritisation
Extensive detailed knowledge of the Temenos T24 Application
Full knowledge of the Application Development Lifecycle
Proven History of assisting to define the technical direction of a major Tier 1 application
Analytical / Documenting complex business processes
Demonstrate detailed knowledge of Software Development experience
Knowledge of architecture and design principles
Ability to interpret written requirements and technical specification documents
Flexible attitude, ability to perform under pressure
A commitment to quality and a thorough approach to the work
Results orientated with good communication and interpersonal skills
Knowledge of Treasury Services would be advantageous
Experience in Treasury Management or Cash Management platforms

Business Systems Analyst Associate Resume Examples & Samples

Acts as contact for all users on system issues or problems. Troubleshoots, analyzes and escalates software and hardware issues as needed to ensure resolution and keep systems operational. Develops recommendations and coordinates issue resolution with Information Technology (IT) and outside service providers based on business unit priorities. Documents and communicates problem resolution
Documents appropriate training materials to support the needs of the functional area. Assists in providing ongoing end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures
Maintains the integrity and the functionality of business unit systems by performing system and database maintenance. Monitors system performance; analyzes problems and recommends solutions. Monitors usage, practices, trends to identify potential problems. Maintains systems configurations, documentation and procedures, such as user setups and interface administration for departmental computing or non-enterprise systems. Researches, design and schedules standardized reports or create adhoc reports or data queries to support the business unit. Maintains standardized reports currently in production. Maintains a log of completed and ongoing system changes
Participates in cross-functional teams to provide recommendations on new initiatives or projects
Works with IT partners, functional analysts and vendors on small to medium projects to coordinate system enhancements. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications
Functional experience in relevant business area (2 years)
End-user support and training (1 year)
Systems design, testing and implementation (1 year)
Ability to communicate clearly and concisely, both orally and in writing
Effective customer service skills
Ability to convey technical information in an accessible and understandable manner
Analytical, problem-solving and troubleshooting skills
Systems and process flow documentation skills
Understanding of functional area business objectives, strategies and work flow processes
Working knowledge of business-specific application system (e.g., Portal, CAD, MRP, HRMS, applicant tracking)
Administrative and organizational skills
Knowledge of business requirements management

Business Systems Analyst, Associate Resume Examples & Samples

Project Inception – Identifies stakeholders and facilitates discussions with the purpose of eliciting and understanding stakeholder needs, requirements, and priorities. Further develops features and requirements into a fully-formed project vision that describes the needs, features, constraints, and scope of a project. Presents and gains acceptance of the features, requirements, and vision. Works with development teams to continue to define requirements into meaningful delivery units
Project Elaboration – Working from the features and needs defined by the project vision, formulates the functional software specifications that implement these behaviors. Documents the functional software specifications completely and unambiguously, satisfying the needs of development, quality assurance, and other internal customers and stakeholders. Presents and gains acceptance of functional software specifications and manages change through the project lifecycle
Project Construction and Delivery - Provides support through-out the construction and implementation of the project by supporting the needs of development, quality assurance, and other internal customers and stakeholders. This includes reviewing technical software specifications and test plans to ensure requirements traceability as well as supporting the creation of end user documentation
Day to Day Business Support – Provides subject matter expertise and analysis supporting the needs of development, quality assurance, and other internal customers during day to day operations. This includes issue resolution assistance through engaging appropriate parties to facilitate the identification of problem and root cause, solution to the problem, and documenting any new or changed software specifications
Ability to identify potential solutions and assessing them for technical and business suitability, support clients during BETA release phase and perform User Acceptance Test (UAT)
Using a variety of technical and presentation tools, analysts draw up specifications for possible improvements and produce outline of requirements for new or existing systems for others to develop and build
Experience with a call center environment is preferred
1-2 years of experience with user interface development
1-2 years of experience with Iterative and Waterfall software development methodologies is required
Experience in an Agile software development methodology is a plus
Proven analytical skills, problem solving, and critical thinking skills
Strong organizational, collaboration, and facilitation skills
Exceptional listening and interpersonal skills
Ability to manage time and multi task on multiple projects in a fast paced dynamic environment
Strong grasp of MS Word, MS Excel, MS PowerPoint, MS Project and MS Visio
Willingness to learn and participate in other disciplines such as project management and quality assurance

Systems Analyst Associate Resume Examples & Samples

Perform initial analysis and issue verification to resolve production website issues, triaging with business users, application development, and other team members to resolve issues on a timely basis. Exercise independent judgment, make decisions on best courses of action for timely resolution, and escalate issues where necessary
Function as the point of contact to consult with business users and determine hardware, software, or system functional specifications from production break/fix issues to enhancement requests
Determine and test scenarios to reproduce errors
Develop, document, and implement support plans for applications moving from project development to production launch, and participate in applications testing and transition activities
Configure, maintain, and manage the site / application monitoring system. Prepare and maintain monitoring scripts and notifications
Ensure required support documentation exists for each application (e.g., Functional & Technical Design, Test Cases, Operational Run Book, Outage Plan, Monitoring Scripts)
Define, create or collect, and maintain documentation required to provide effective support functions and meet service levels
Analysis: Participation in System Development Life Cycle, such as System Requirements Gathering, Project Management, Technical Design and Development, System Integration Testing, and User Acceptance Testing
Technical Knowledge of one or more of the following: Relational Database, SQL, Java, XML, HTML, CSS
Proficient with MS Office Suite and Applications – Word, Excel, Powerpoint, Visio; Project

Systems Analyst Associate Resume Examples & Samples

Linux systems administration
Web and database administration
Supporting A/V systems involving camera arrays
Working in research and academic environments
Working effectively in a team environment

Business Systems Analyst Associate Resume Examples & Samples

Technical and implementation focus is on providing standard applications to resolve business needs/issues as assigned
Participates in identifying business system requirements and related business/application solutions for a specific business need
Gathers customer requirements for customized system solutions and provides information to other Business Systems Analysts

Systems Analyst Associate Resume Examples & Samples

Working with international student and exchange scholar populations and regulations
Sunapsis, Ellucian International Student & Scholar Management (fsaATLAS) and/or other SEVIS-batch case management systems
Writing complex SQL
Database standards in addition to coordinating specifications
Reporting and data analysis
University student and personnel information systems

Systems Analyst Associate Resume Examples & Samples

Front-end development knowledge, preferably with some knowledge of PHP and Drupal
Experience in Drupal theme development
Experience in panels for Drupal
Experience in Drupal custom module development
Demonstrated knowledge of web accessibility best practices for ADA compliance
Experience in Javascript, jQuery, Ajax
Experience in HTML5, CSS3
Experience in Git and GitHub especially working with multiple branches
Experience in JIRA
Experience in mobile and/or responsive web design
Experience in LAMP stack based web hosting and its administration
Experience in communicating with stakeholders and end-users

Systems Analyst Associate Resume Examples & Samples

Experience in identifying, resolving and communicating complex problems with application system processes and data products ( 2 years)
Experience in workflow/process flow diagramming and documentation
Experience in creating conceptual solutions that are technically feasible within current system constraints
Experience with automated and manual management information systems
Experience with system and business process improvement methods and approaches
Experience with data querying and troubleshooting
Demonstrated knowledge of higher education administrative systems and related business principles, methods and procedures
Demonstrated knowledge of forms design and procedures development
Experience in communicating with and serving customers in a positive and professional manner
Demonstrated knowledge of DARS/u Achieve platform
Demonstrated knowledge of Java,SQL and Web application design

Systems Analyst Associate Resume Examples & Samples

Success completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience
Familiarity in the following: PeopleSoft Financials/SCM (NU Financials), Adobe Creative Cloud Suite, Box Collaborative Storage, Identity Management/Provisioning, Mac OS X Operating System, Microsoft Lync, Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Windows Operating System, Enterprise Directory Services, Troubleshooting, Use-case Analysis, Collaboration and Teamwork, Cost/benefit Analysis, Functional Documentation, Organizational Skills
Past experience in university or highly-decentralized corporate environment is desirable, with career emphasis on planning and implementation of product launches
Past experience in processing vendor quotes to issue Purchase Orders and receive on vendor invoices to issue payment
Experience in the following areas: project management; system requirements writing, software testing; and system administration
Hands-on administrative knowledge in Windows, Mac OS X, and Linux environments
Intermediate to advanced level of knowledge with MS-Excel, MS-PowerPoint, MS-Access, MS-Project, MS-Visio

Systems Analyst, Associate Resume Examples & Samples

Establish operational databases, software configuration control and system interfaces for computer system(s) assigned
Maintain file servers, network access, document, and analyze system anomalies to ensure optimum equipment performance
Prepares system for operational use and support operational tests

Business Systems Analyst, Associate Resume Examples & Samples

Assists in developing and defining systems scope and objectives through research combined with a basic understanding of business systems and industry requirements
Interviews personnel from functional user area under study to learn general purpose of systems and information requirements of positions involved in the data flow
Analyzes business and user needs, document requirements, and revises existing system logic difficulties as necessary under direction of more experienced Business System Analyst personnel
Attend on-going training sessions to achieve a higher level of technical skill

Senior Business Systems Analyst Associate Resume Examples & Samples

85% System Administration
Partner with internal organizations (Client Org, Customer Engagement, Marketing Operations, Growth Analytics, etc.) to support athenahealth’s business applications portfolio
Define and implement system enhancements that advance the goals of the business, advising on best practices, and recommending process improvements to ensure scalability and efficiency
Gather, analyze and document functional and technical requirements for new projects, enhancements to existing solutions, and production issues reported by end users
Perform application configuration activities primarily in Salesforce Marketing Cloud, and occasionally Eloqua Marketing Cloud and Salesforce
Partner with Marketing Automation, ERP, and CRM stakeholders to analyze, understand and improve marketing operations that increase employee productivity and end-user effectiveness
Create business process models using best practice techniques, including current and future state solution design documents using requirements gathered
Write functional and technical specifications for technical team members
Research production system issues, resolve user problems and escalate when necessary
Create and execute unit, integration and user acceptance test plans, including use cases and test data
Create, deliver and present end-user training materials to Salesforce and Eloqua users throughout the organization
Help manage backlog of production issues and enhancement requests
10% Stakeholder Management
Manage stakeholder relationships and prioritize ET configuration/development activities that best support business objectives
5% Corporate Citizenship
Represent the company and department outside of athena through recruiting and company showcase activities, including conferences, campus events and vendor engagements
Bachelor’s degree in business, mathematics, computer science or related field
5-10 years’ work experience in a business analyst (system administration) role supporting a Sales/Marketing organization
Preferred experience with CRM and MA systems including lead management, lead nurturing/scoring, marketing campaign management, marketing content management, web analytics, opportunity management and sales pipeline/forecast management
Hands-on application configuration experience with a top tier CRM and MA package, such as Salesforce, Salesforce Marketing Cloud, Pardot, Eloqua, Marketo or IBM Marketing Cloud (Silverpop) is a plus
Must be comfortable analyzing data. Experience configuring cloud applications is necessary
Experience creating and executing unit, integration and user acceptance test plans is preferred
Strong and effective written, verbal and presentation skills with the ability to collaborate with team members and business stakeholders at all levels of the organization
Excellent problem-solving, analytical and investigative skills
Excellent communication skills is a must
Precise attention to detail with a positive attitude and healthy sense of humor
Comfortable juggling multiple priorities with ability to manage time effectively
Able to deal with ambiguity
Able to drive consensus among diverse group of stakeholders

Business Systems Analyst, Associate Resume Examples & Samples

Must be able to work 3rd shift and on a rotating weekend shift. 11pm to 8am CT
Maintain and upgrade servers and infrastructure components, as well as provide operational support
Assist with implementation and post-implementation support for Internet/Intranet-based applications
Assist with the layout design and building interfaces with other Internet/Intranet or client/server software applications
Assist with research and evaluating the selection of Internet/Intranet tools and technologies
Develop and maintain operational procedures; document test results; and make recommendations for improvements when applicable
Analyze Web application traffic patterns and recommend necessary changes
Ensure Web site standards are maintained
Stay abreast of industry trends and all applicable technologies, including programming, security issues etc
A Bachelor's Degree in Computer Science. Equivalent work experience can be substituted
Minimum of 3+ years experience with Windows 2003 Server, IIS and SQL administration
Server hardware and infrastructure architecture experience
Server and application support skills
Network communications and/or programming experience, or related experience
Must be familiar with security, Internet Architecture, Routing, DNS, Firewalls, Load Balancing, connectivity, scalability, WWW, E-commerce
Ability to provide after hours operational support
Knowledge of SQL and/or other database design
Knowledgeable in web development methodologies: programming languages such as C++, C#, and Java
3+ years of web development experience and/or in web development field
3 + years related industry experience with multiple platforms, including knowledge and experience of internet banking applications
Experience with HTML, Web Authoring Tools, Graphics Tools,
Knowledge of how to document program design and maintenance
The ability to interact with external, as well as, internal clients for the purpose of data gathering and design initiation

Business Systems Analyst, Associate Resume Examples & Samples

Design and Implement technical solutions using Services Oriented Architecture
Design and Implement web services and business processes
Develop Best Practices & Standards for development and deployment of services using Oracle SOA Suite
Ensure that all code and services deployments comply with Enterprise Integration Standards
Support all Integration Tools and processes
3-5 years of relevant experience in IT/Technology industry
Experience working in an offshore delivery/development environment
Around 3 years of working experience in Oracle SOA FMW 11g/12c
Strong understanding of EAI design patterns and SOA concepts
Working experience in BPEL, OSB, Mediator, Human workflow, BAM
Proficient with XML, XSLT, XPATH, and handling/processing complex XML schemas
Good knowledge in JAVA
Nice to have working knowledge on administrative tasks in weblogic like server configuration, application components deployment, performance tuning including

Systems Analyst Associate Resume Examples & Samples

Force.com development experience, with a strong focus on Apex and Visualforce development
Familiar with AppExchange and commonly used Salesforce Apps
Salesforce.com and Force.com administration
Fundamentals of object-oriented design, data structures and algorithms
Systems analysis and creative problem solving
HTML, Javascript, and CSS
UNIX internals and shell scripting
Self-motivation and working in a dynamic environment
Working and communicating well with colleagues and customers
Troubleshooting, tuning, and optimizing technical enterprise systems

Systems Analyst Associate Resume Examples & Samples

Experience in Windows and Mac support environments, encompassing hardware, O/S and apps
Evidence of Apple Certified Support Professional (ACSP) or Microsoft Certified Professional (MCP)
Experience in installing, configuring and troubleshooting hardware on Dell and Apple computers
Experience in working with iPad, iPhone, Android, Blackberry and other handheld devices
Experience supporting technology for high-level administrators in a fast-paced environment, including Blackboard, SharePoint, AV supporting high profile meetings, etc
Experience with higher education software, applications, and purchasing
Experience with operating systems including OS X, Windows 7 and 10
Experience in developing documentation and providing training
Experience in maintaining inventory, active directory, working with diverse user populations, customer service environment, researching, implementing and supporting new technology solutions
Evidence of effective verbal and written communication skill

Systems Analyst, Associate Resume Examples & Samples

Developing and/or assisting with development of automated tests, collecting and analyzing test result data, and developing reports using automated test tools, e.g., LISA, HP Performance Center, soapUI
Assist with research and evaluation of test tools to solve new/unique test requirements
Qualified candidates may be required to demonstrate technical proficiency during the interview process
Ability to balance multiple tasks concurrently without significant impact to productivity
Self-starter and problem solver
Ability to communicate effectively, written and oral
Ability to read and analyze network traffic

Gcts Systems Analyst Associate Resume Examples & Samples

At least 1 year experience in a Application Technology Support or IT helpdesk environment
At least 1 year experience with activities and tasks associated with potential applications
Bachelors degree in a business related field
User familiarity with StreamTA and Certmaster applications
Able to effectively communicate/respond in verbal and written form

Business Systems Analyst Associate Resume Examples & Samples

Basic knowledge of assigned business application software and/or knowledge of assigned business area
Ability to apply business knowledge to analysis of systems and data
Good verbal and written communication skills to exchange project related information with appropriate team members
Good analytical, problem solving, and organizations skills
Familiarity with various software and spreadsheet applications
Basic understanding of SQL Server and database concepts
Bachelor’s degree in Information Technology or related area, with exposure to business systems principles; or 2 years of experience supporting application and business users

Systems Analyst Associate Resume Examples & Samples

Demonstrated knowledge of process improvement methods and approaches
Demonstrated knowledge of PeopleSoft Query
Demonstrated knowledge of Java, SQL and web application design
Demonstrated knowledge of DARS/u.Achieve platform
Demonstrated knowledge of automated and manual management information systems
Demonstrated knowledge of workflow/process flow diagramming and documentation
Experience in identifying and resolving problems with computer hardware and software products
Experience in analyzing complex problems
Experience in working in an environment subject to tight deadlines, potentially quickly changing and conflicting priorities

Business Systems Analyst Associate Resume Examples & Samples

You'll partner with clients to define scope and objectives based on business needs and deep understanding of end-to-end business processes
You'll support Capital Group asset reference data applications – comprised of off-the-shelf and custom-built applications in the asset reference, valuation, corporate actions space
You'll act as a domain expert in the disciplines of the business, understanding workflow, data, and supporting applications to provide support to both the business and IT
You'll collaborate with Quality Management to perform functional testing, validating business requirements
You'll lead and execute small-scale projects – communicating an understanding of scope, schedules, processes, risks, and issues
Excellent analytical, problem-solving, written, and verbal communication skills
Technical curiosity and interest in systems development
High degree of initiative, ability to learn, understand, and identify solutions
Ability to work effectively across technical and business areas
Meeting facilitation and presentation skills
Ability to communicate ideas and information in varying group settings to a wide variety of audiences
The ability to build positive and professional business relationships with internal and external partners
1-3 years of related experience
Knowledge of financial industries and investment management
Working knowledge of databases, SQL and query tools
Knowledge of current best-practice software development methodologies (e.g. Agile)
Basic project management skills (e.g. MS Project use)
Experience with productivity tools
User Interface and report design
Requirements management- Logical and physical data modeling; relational databases
Reporting, Use Case construction, and Business Process Modeling expertise

Systems Analyst Associate Resume Examples & Samples

You will provide functional application development and support for the university-wide fund raising and alumni engagement systems.The fundraising system records prospects and donors along with their philanthropic interests and contributions
Acting as a liaison between business stakeholders and developers, you will conduct needs assessments, build business requirements, develop and execute functional testing for the implementation of assigned projects, enhancements, and production support tickets
We are looking for someone who possesses excellent oral and written communication skills and are able to interact with other key players on the implementation team
Please see information highlighted below
Demonstrated ability to take direction well and to work well as a member of a diverse and fast-paced team
Ability to effectively present ideas, oral and written, to technical staff and customers
Customer service and organizational skills
Basic functional expertise with Microsoft Office product suite (Word, Excel, PowerPoint, Visio)
Ability to manage multiple concurrent tasks effectively under pressure
One to two years of work experience
One year experience performing functional/business/system analysis or other relevant experience
Knowledge of higher education or public sector including ERP implementation/support
Experience working as part of an Agile software development team and/or as part of diverse information systems project teams is desired
Minimum of one year experience working with a major enterprise business system (e.g., ERP/CRM)
Experience working directly with departmental representatives and end users
Experience with SQL, PL/SQL, or other query tools used to support analysis
Knowledge of current industry best practices in software design and software development/ implementation methodology (Agile, Scrum, Kanban, Waterfall), including structured testing
Ability to acquire functional proficiency with new software applications

Business Systems Analyst, Associate Resume Examples & Samples

Hands-on development of systems/applications using VBA programming, Microsoft VB.Net, and Windows forms
Acts as the application lead or assist for special projects and initiatives by planning, coordinating and executing technology implementations or integrations. Resolves conflicts, priorities etc. Lead or assist in the gathering of business requirements and specifications for BSA/AML/OFAC systems and tools as well as the design of solutions/reports. Accountable for project status to management if applicable. Manages and coordinates the implementation of the rollout
Support enhancements to technology applications
Consult with users and vendors for need assessment. Writes detailed analysis of user's needs. Presents research and recommendation to management. Identifies solutions to unusual and complex problems requiring ingenuity, or innovative thinking. Monitors implementation and user satisfaction
Implement/validate business rules, develop sophisticated management dashboard /MIS reports, and perform ad hoc queries using querying languages, e.g., SQL and Microsoft programming
Lead or assist business user acceptance testing and data validation through direct interaction with business and technology partners. Includes script development and issue resolution. Ensures proper testing and procedures are followed
Provides subject matter expertise, models application, technical assistance, and training as needed
Over 5 years of experience in system design, development and support
Over 3 years of experience with Microsoft VB.Net, Windows forms, VBA and Microsoft Access Form Design
Over 3 years of experience with databases preferably with Microsoft SQL Server databases
Experience in Banking and Finance domain. Experience on BSA/AML compliance would be a plus
Experience in creating/using macros in access or excel
Experience in business process analysis, SDLCs specifically in software Requirements analysis, design, development, preparation of test plan, and test cases. Experience in production deployment process and release management
Self-starter, team player with excellent organizational and time management skills and must be able to work with minimal direction. Should have strong collaborative, analytical, written/verbal communication (specifically technical writing) skills and well versed with MS Office suite of products. Outstanding problem solving ability with tenacity to drive resolution
Bachelor’s degree in business/engineering/technology or related field preferred

Business Systems Analyst, Associate Resume Examples & Samples

Under direct supervision, the Business Systems Analyst – Associate supports multiple client implementations for business and retail customers across the Mobiliti ASP platform
Participates in client kickoff, requirements and data gathering sessions
Assists clients with their overall branding process to include providing guidance in regards to designs, logos and imaging
Performs basic testing, troubleshooting and repeatable maintenance functions
Configures client mobile applications in certification and production environments by updating configuration files
Creates cases to document customer requirements, track implementation statuses and defects, log issue resolution and respond to work request inquiries
Drives implementation of client services through proactive management of the installation timeline, resolving escalations and prioritizing various stages of the timeline
Attends weekly conference calls or meetings with business units, project managers, clients and other internal teams to provide status, report risks and review issues that jeopardize the installation timeline
Comprehends, supports and follows the standard Digital Channels process for implementation projects
Communicates implementation status to the appropriate internal and external departments
Respond to occasional requests for additional off-hour work in the event of an emergency, client incident or critical business need
Bachelor’s degree and/or relevant equivalent work experience
0-2 years of experience in implementations, business systems analysis, project management or coordination
1-2 years of experience working in a customer service or time-sensitive environment driven by project timelines
Experience managing multiple projects, implementations and client escalations simultaneously
Experience working with the MS Office Suite of products: Word, Excel, PowerPoint, OneNote, Visio
Self-starter who can work effectively, both independently and in a team environment
Ability to multi-task and manage multiple projects simultaneously
Ability to maintain a professional attitude and demeanor in high pressure situations
Knowledge of Apple and Google app store submissions and maintenance activities
General understanding of Project Management principles
2-3 years of working knowledge of online and mobile banking services and processes
PMP or related project management certificate is preferred
Minimum of 2 years of experience working in an environment requiring occasional evening or weekend support (10%-15%)

Business Systems Analyst Associate Resume Examples & Samples

You'll support Capital Group Multiple Portfolio System – comprised of custom-built applications in the Capital Systems investment entity space
Working knowledge of relational databases, SQL and query tools
Familiarity with wireframe/mockup tools
User Interface design
Use Case construction, and Business Process Modeling expertise
Requirements management- Logical data modeling; relational databases

Systems Analyst Associate Resume Examples & Samples

Experience in customer service and technology support is desired
Technical certifications are a plus
Experience with Microsoft SCCM, SCSM and Active Directory is a plus
Experience with workstation imaging and mass deployment of software
Experience with Mac support environments, hardware, O/S and applications
Experience installing, configuring and troubleshooting hardware on personal computers; iPad, iPhone, Android, Blackberry and other handheld devices
Experience supporting technology for high-level administrators in a fast-paced environment
Experience with remote workstation support tools and methods
Experience researching, implementing and supporting new technology solutions
Effective written and verbal communication to a diverse audience
Experience dealing with competing priorities

IT Systems Analyst Associate Resume Examples & Samples

Collaborate with team members as well as business partners to understand issues, and/or need for new solutions as well as translate business needs into technical solutions
Accurately plan and execute individual work in support of team goals and milestones
Clearly document issues, solutions, and business functionality to ensure continued and improved supportability of applications
Actively engage with project-team members to understand and analyze proposed solutions for quality, performance, supportability, and value
Analyze existing applications to understand data sources, data transformation, and process flow to build knowledge of business solutions
Troubleshoot and resolve incident tickets which could be caused by user error, process execution issues, or technical problems
Design and develop automated testing scripts

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