Starbucks Supervisor Resume Samples

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LR
L Runte
Lazaro
Runte
92934 Kautzer Manors
Los Angeles
CA
+1 (555) 520 7052
92934 Kautzer Manors
Los Angeles
CA
Phone
p +1 (555) 520 7052
Experience Experience
San Francisco, CA
Starbucks Supervisor
San Francisco, CA
Bechtelar Inc
San Francisco, CA
Starbucks Supervisor
  • Responsible for opening and closing the building according to expectations of the management team
  • Ensure all staff on duty are properly trained and adhere to cash handling standards
  • Responsible for making sure the staff uses correct portions when preparing and serving items
  • Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material
  • Responsible for cash handling, safe verification and daily deposits
  • Responsible for Work Force Management scheduling, editing, keying exceptions and approving time
  • Knowledge of Labor Scheduling Report, Labor Scheduling Tool, and Labor Tracking Tool
San Francisco, CA
Starbucks Closing Supervisor
San Francisco, CA
Leffler-Wilderman
San Francisco, CA
Starbucks Closing Supervisor
  • Maintain a safe and hazard-free working environment
  • Produce and maintain work schedules and may prepare production records
  • Perform preventative maintenance checklist
  • Train/mentor other food service workers
  • Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork
  • Full Time Position, working weekdays and weekends
  • Ensure Starbucks brand standards are executed by the baristas at all times
present
Detroit, MI
Franchised Starbucks Supervisor
Detroit, MI
Turner, Casper and Orn
present
Detroit, MI
Franchised Starbucks Supervisor
present
  • Supervise Starbucks staff and operations. Oversee staffing levels and make adjustments to ensure service levels are met within labor models
  • Assist with selection, orientation and training of qualified associates
  • Oversee department in absence of Department Manager
  • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
  • Complete associate schedule as directed
  • Knowledge of basic food handling and sanitation standards
  • The Starbucks Supervisor ensures the Starbucks Outlet maximizes sales, profit, service and associate satisfaction while ensuring excellent guest service
Education Education
Bachelor’s Degree
Bachelor’s Degree
University of Pittsburgh
Bachelor’s Degree
Skills Skills
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to work cohesively with co-workers as part of a team
  • Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs
  • Ability to perform job functions with minimal supervision
  • Ability to prioritize, organize delegated work and follow ensure follow through
  • Ability to be a clear thinker, remain calm and resolve problems using sound judgment
  • Ability to comprehend instructions
  • Strong interpersonal and problem solving abilities
  • Demonstrates ability to simultaneously handle multiple tasks
  • Ability to aid in the transportation of all work equipment
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6 Starbucks Supervisor resume templates

1

Starbucks Location Supervisor Resume Examples & Samples

  • Oversees the cashiers on duty and ensure that they are properly trained and adhere to the cashier policy
  • Maintain a professional appearance
  • Able to walk and stand for extended periods of time, up to 6 hours
  • Maintain positive interaction with co-workers and customers so that efficient and quality service is provided to our customers
  • Work safely, stay alert, practice good housekeeping, remove potential hazards and follow all established safety regulations
  • Prior experience in the food service industry
  • Ability to work in a fast-paced environment and effectively use problem solving and decision making skills
2

Starbucks Supervisor Resume Examples & Samples

  • Follows and ensure team follows Food Division Standards and Best Practices
  • Responsible for daily operations
  • Provide on-going training, feedback, coaching, and staff motivation to all associates to maximize team performance and satisfaction
  • Maintain role model standards in grooming, professional appearance and communications
  • Assist in preparation and production of all menu items
  • Completes timely payment of invoices according to vendor contracts and Food Division Best Practices
  • Responsible for food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained
  • Communication Skills: Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals. Excellent written and verbal communication skills. Ability to communicate in Spanish is preferred but not required
  • Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to make change using American monetary units
  • Reasoning Ability: Must be able to work independently with minimal supervision. Must be able to follow instructions
  • Other skills: Strong leadership profile and must possess excellent customer service skills. Must be able to work effectively in a fast-paced environment. Must meet any state and or local age requirements for serving alcoholic beverages
3

Starbucks Supervisor Resume Examples & Samples

  • Oversee the product merchandising, line displays, and distribution of marketing materials
  • Oversee staffing during peak times of operation and deal with labor shortages as needed
  • Share the responsibility for a safe work environment with your team
  • Able to lift, carry, push and pull objects up to 40 lb
4

Starbucks Supervisor Resume Examples & Samples

  • Organize and lead beverage employees
  • Is responsible for set-up, tear down, and execution of bars
  • Assists in stocking of product for all bar locations
  • Oversees and track transportation of all product to and from the bars
  • Organize and supervise general cleaning and organization of work areas to include liquor store room and event space utlized by the Beverage Department
  • Provides guidance on cash handling, operation of a register, controlling products and balancing stand sheets
  • Ensures compliance with sale and service laws and rules
  • Ensure cleanliness of all function areas before, during and after events
  • Assign opening and closing duties as needed
  • Must Maintain a professional appearance
  • Maintain storage rooms and supplies in an orderly fashion
  • Requires knowledge of proper inventory procedures
  • Maintain equipment and all other beverage supplies
  • Perform all job duties in a safe manner and follow all company safety policies and procedures
  • Ability to understand and follow directions from the Manager/Director
  • Ability to lift up to 50 lbs and frequently lift, push, pull, or carry up to 30 lbs
  • Ability to walk or stand for extended time periods, up to 6 hours
  • Completion of any task requested by any member of the Aramark management team
  • 1 year supervisory experience leading in a fast-paced, high-volume environment
  • Must be able to lead a team and direct others
  • Excellent Customer Service Skills and ability to work in a team environment
  • Well-groomed and professional attire (follow Aramark standards for uniform and grooming)
  • Must be available to work flexible schedule
  • Servsafe Certification desired
  • Starbucks barista certifiction desired but not required
5

Starbucks Supervisor Resume Examples & Samples

  • Organize and supervise general cleaning and organization of work areas to include liquor store room and event space utilized by the Beverage Department
  • Ensures compliance with liquor sale and service laws and rules
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
  • Must be available to work flexible schedule to include weekends and evenings
6

Starbucks Supervisor Resume Examples & Samples

  • Effectively uses provided tools, such as Duty Roster Book, for successful shift operation
  • Delivers superb customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • Contributes to positive team environment by providing clear, specific, timely and respectful coaching and feedback to employees on shift
  • Provides feedback to Starbucks General Manager on employee performance during shift
  • Follows and directs others to follow all Company and store policies and procedures including but not limited to cash policies, the Employee Handbook, and safety and security
  • Responsible for directing and supervising contract labor staff assigned to the store
  • Directs the team to follow health, safety and sanitation guidelines
  • Develops positive relationships with the shift team
  • In the absence of Starbucks General Manager will assist in store scheduling and adjusts staffing to meet store and business needs
  • Approves necessary schedule changes/employee shift swaps when needed
  • In absence of the Starbucks General Manager will assist in submitting all necessary orders for the day to day operation of the store
  • Assists in the organization of inventory in the BOH
  • In absence of the Starbucks General Manager will assist generating weekly gratuity reports and following established procedure
  • Communicates store and associate concerns to the Starbucks General Manager in an effective and timely manner
  • Contributes to store sales by evaluating opportunities
  • Executes correct procedures in return/voids. Follows Company Policy in operating Manager Micros Card
  • Ensures all cash handling and cash register functions and procedures are performed by line employees during a shift
  • Follows up with baristas during shift to ensure the delivery of Starbucks Standard customer service
  • Communicates necessary information to Starbucks General Manager to make sure that the Third Place environment is created at all times
  • Responsible for Promotional Store Setup for Store success
  • Assists Starbucks General Manager in training new associates by reinforcing successful performance and giving respectful coaching as needed
  • Completes and certifies as a Learning Coach
  • Assists Starbucks General Manager in training the team for Hotel Standards and department standards. Check for understanding, praise and follow up according to Company standards
  • Demonstrates and ensures all standards are followed by all employees during shift
  • Understands and practices Starbucks Training methods
  • Communicates effectively to Starbucks General Manager about progression of new hire baristas
  • Ensures outside patio furniture and patio area is functional at designated business hours. Ensures that area is maintained according to standards with furniture and patio grounds clean, organized and presentable to our guests
  • Responsible for maintaining a clean, comfortable and inviting environment for all Starbucks customers
  • Regularly checks condiment bar and seating area for any imperfection and corrects accordingly
  • At IHG we are committed to providing our employees with a safe, secure and healthy workplace. It is your responsibility to comply with all workplace health and safety requirements, including any department specific training regarding equipment and procedures
  • Perform other duties, tasks and special projects as assigned
  • Previous experience in supervisory position at a similar establishment a plus
  • Ability to compute basic mathematical calculations
  • Food Hygiene certificate
  • First aid awareness
  • Proficient with cash handling and Micros POS system
  • Availability to work nights, weekends, and holidays
  • Ability to motivate and manage others
  • Results oriented and self-directed
  • Ability to lead and inspire
  • Follow verbal and written instructions, ability to communicate with supervisors and co-workers
  • Ability to perform job functions with minimal supervision
  • Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to prioritize, organize delegated work and follow ensure follow through
  • Ability to be a clear thinker, remain calm and resolve problems using sound judgment
  • Ability to work under pressure, meet guest / co-workers needs
  • Ability to comprehend instructions
  • Ability to work cohesively with co-workers as part of a team
  • Ability to aid in the transportation of all work equipment
  • Ability to work shift in all types of conditions pertinent to the job
  • Ability to work over 8 hours when business demands are high, flexible hours
  • Ability to work with all products and equipment prescribed
  • Ability to supervise train and direct employees, giving feedback when needed
  • Ability to plan and aid in the execution of promotions
7

Starbucks Supervisor Resume Examples & Samples

  • Communicating professionally with guests and co-workers to resolve problems
  • Greeting and helping guests
  • Cashiering, stocking, clean up, trash removal, dish washing, and different projects as assigned by the manager
  • Sending daily orders to food and beverage warehouse
  • Ensuring to prep all necessary beverage ingredients and par food for following shift
  • Ensuring that all health code standards are being followed
  • Prior cash handling experience - required
  • Must be able to lift and carry 35lbs – required
  • Previous Supervisory experience – highly preferred
  • Prior food & beverage experience in a Starbucks or coffee shop – highly preferred
  • Must provide own certified slip resistant shoes prior to first day of work
  • Strong communication skills with excellent guest interaction
8

Starbucks Supervisor Resume Examples & Samples

  • Supervise and train team members in all complimentary bar services and operations
  • Maintain cleanliness of the reception area and ensure equipment is well-maintained
  • Use proper cash handling and accounting procedures to total, process and collect payments from guests
9

Starbucks Supervisor Resume Examples & Samples

  • Must have a true desire to satisfy guest and customer needs in a fast paced and busy environment
  • Must be available to work various shifts including weekends and holidays
  • Must be available to work at 5:00am opening on weekdays and 5:30am opening on weekends
  • Must be available to work until 10:30pm for closing shifts
  • Must be able to stand for long periods of time
  • Must have Food Safe certificate
  • Must have a full understanding of associate engagement
  • Must be able to assist in the effective training and development of a team
  • Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
  • Must have a minimum of 1 year food service and coffee bar (barista) experience
  • Must have the physical ability to lift, push and pull a moderate amount of weight
  • Must have excellent customer service skills which includes upselling
  • Must have previous cash transaction experience
  • Knowledge of POS Micros system is an asset
  • Knowledge of a second language is an asset
10

Franchised Starbucks Supervisor Resume Examples & Samples

  • The Starbucks Supervisor ensures the Starbucks Outlet maximizes sales, profit, service and associate satisfaction while ensuring excellent guest service
  • Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations
  • Supervise Starbucks staff and operations. Oversee staffing levels and make adjustments to ensure service levels are met within labor models
  • Complete associate schedule as directed
  • Ensure all associates are following their schedule and taking breaks
  • Oversee department in absence of Department Manager
  • Assist with selection, orientation and training of qualified associates
  • Train associates on safety standards and enforce those standards on a consistent basis
  • Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency
11

Starbucks Supervisor Resume Examples & Samples

  • Supervise the Starbucks team in all aspects of the department and ensure service standards are followed
  • Have full knowledge of all menus and promotions
  • Ensure Colleagues have full knowledge of all menu items, garnishes, contents and preparation methods being served in Starbucks
  • University/College degree in a related discipline preferred
12

Starbucks Supervisor Resume Examples & Samples

  • Responsible for assigned shift, assisting in overall management
  • Order daily supplies
  • Observe, teach, and correct staff’s service
  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel
  • Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
  • Assist with monthly inventory and maintain a cash bank
  • Verifying guest room numbers for room charges
  • Interact with other departments to ensure guest needs are satisfied
  • Adhere to proper food handling procedures
  • Proper knowledge of equipment use and safety procedures
  • Do not leave merchandise unsecured
  • Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome
  • Minimum 1 year supervisor experience
  • Must be able work with and understand financial information and data and basic arithmetic functions
  • Must lead by example, remain professional in all situations
  • Must be able to handle exposure to extreme temperatures and food and beverage hazardous cleaning chemicals
  • Must be able to convey information and ideas clearly
  • Must work well in stressful, high pressure situations
  • Must be effective in handling problems in workplace, including anticipating, preventing, identifying, and solving problems as necessary
  • Able to lift up to 20 pounds and be on your feet for up to eight hours
  • Must be flexible with schedules including weekends and holidays
13

Starbucks Supervisor Resume Examples & Samples

  • Maintains food pand beverage roduction that ensures the safety and quality of food/beverage according to policies, procedures, and department requirements
  • Adheres to Aramark SOPs and Starbucks standards and regulation
  • Ensure that food items/beverage products are stored in a safe, organized, and hazard-free environment
  • Maintain all serving schedules; ensure that all food/beverage items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures
  • Perform other duties as requested by the Concessions Manager whenever his/her skill and/or experience would be necessary to initiate, coordinate, or complete any given program
  • Be able to work hours as business dictates, including early hours, weekend, nights and holidays
  • Successfully obtain and maintain Starbucks certification
14

Starbucks Supervisor Resume Examples & Samples

  • Schedule work assignments for and supervise staff
  • Work effectively with other departments and Management Team
  • Responsible for effective ordering and accurate inventory
  • Will oversee Starbucks training and will coach associates as needed, including progressive discipline if necessary
  • Motivate employees to ensure proper production standards and ensure that location is clean and appealing at all times
  • Accountable for financial elements including meeting labor projections and inventory flow
  • Take charge when unforeseen complications arrive and maintain a positive attitude during stressful situations
  • Maintain professional appearance
15

Starbucks Supervisor Resume Examples & Samples

  • Produce and maintain work schedules
  • Maintains food and beverage production that ensures a safe and quality product according to policies, procedures, and department requirements
  • Train/mentor other baristas
  • Attend operational meetings with staff
16

Starbucks Closing Supervisor Resume Examples & Samples

  • Ensure Starbucks brand standards are executed by the baristas at all times
  • Direct daily activities, including closing shift duties (scheduled up to 11:30pm at night)
  • Full Time Position, working weekdays and weekends
17

Starbucks Supervisor Resume Examples & Samples

  • Requires 1-2 years supervisory experience and/or food service experience
  • Demonstrates ability to simultaneously handle multiple tasks
  • Requires a flexible work schedule
18

Starbucks Supervisor Resume Examples & Samples

  • Perform all food service worker duties
  • Ensure Food Service Workers remain active during down time by prepping, stocking, cleaning and completing other relevant projects
  • Train food service workers on all aspects of the role including cooking, cash–handling skills, OSHA safety standards, and guest service skills
  • Assist Restaurant Manager with food and beverage cost control in relation to established budgets
  • Assist in conducting food and beverage inventories – note any out of stock items or possible shortages
  • Report to work on time and in complete uniform
  • Must complete Serve Safe Food Handlers certification
  • Basic mathematical skills are required – must be able to add, subtract, multiply and divide
  • Previous customer service, food serving, food preparation, cooking experience and experience in a lead role is preferred
19

Starbucks Supervisor Resume Examples & Samples

  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift
  • Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers
  • Maintains all Omni Hotels & Resorts attendance and punctuality standards
  • Maintains all Moments of Service standards
  • Attends and participates in all monthly store meetings and training sessions
  • Recognizes and embraces Starbucks’ commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices
20

Macy s Starbucks Supervisor Resume Examples & Samples

  • Accountable for sales, expenses, and bottom-line profits
  • Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards
  • Follows Starbucks merchandising, product presentations and signing standards
  • Monitor food quality by completing Starbucks checklists
  • Demonstrate a positive role model for Starbucks Service Steps and Magic Selling
  • Support a strong working relationship with store management
  • Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy
  • Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction
  • Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met
  • Responsible for ordering and receiving food, beverage, dry and paper goods based budget and needs of the business
  • Regular, dependable attendance & punctuality
  • Education/Experience: Three years of previous restaurant/hospitality and previous shift supervisory experience is required. No specific educational accomplishment is necessary. Health department license or certification and/or alcohol certification as required by state or local requirement. Per state law, a Food Handler's certificate may be required for all food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment
  • Physical Demands: This position involves regular walking, standing, hearing and talking. May occasionally involve stooping, kneeling, or crouching. Must be able to move and/or lift at least 30 lbs. Involves close vision, color vision, depth perception, and focus adjustment
  • Work Hours: Ability to work a flexible schedule based on department and store/company needs