Specialist, Ecommerce Resume Samples

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A Schumm

Alba

Schumm

6544 Bergstrom Square

San Francisco

+1 (555) 778 9338

6544 Bergstrom Square

San Francisco

Phone

p +1 (555) 778 9338

Experience Experience

New York, NY

Photography Specialist, Ecommerce

New York, NY

Brakus Group

New York, NY

Photography Specialist, Ecommerce

In-house photography of all Dynamite & Garage clothing on model and off figure to create an appealing product line aligned to the brand and to reach sales targets
Create relevant alternate views
Work in collaboration with the marketing & merchandising departments to ensure relevant photography direction for our online catalogue
Provide relevant research of competitive offerings and related recommendations and come up with new ideas and innovative imagery for Groupe Dynamite
Work closely with Photo-shoot lead and ensure delivery dates are met
In-depth knowledge of principles of photography, editing and photo-studio production
Cross reference all collected photography among web, print and retail, verifying style number convention at all times

Boston, MA

Digital Media Specialist, Ecommerce

Boston, MA

Hoppe, Grimes and Robel

Boston, MA

Digital Media Specialist, Ecommerce

Work closely with E-commerce management team for strategic planning and prioritization of initiatives
Manage creative campaigns for the acquisition channels by selecting images, determining messaging hierarchy and collaborating with Creative department on the design of banners and landing page
Help provide E-comm analysis on performance of channels, identifying and diagnosing issues (decrease in traffic, revenue, etc.)
Ensure all external partners (agencies, affiliates, etc.) have all assets for campaigns in a timely manner (i.e. coupon codes, banners, landing page links, etc.)
Responsible for ensuring growth of traffic, revenue, conversion rate and revenue per visitor
Identify trends in daily, weekly, monthly, quarterly and yearly results, and provide analysis and recommendations for optimizations
Collaborate and help manage our digital agencies in all paid digital media spend and activity (SEO, SEM, Display, Affiliates, etc.)

present

Phoenix, AZ

Senior Mobile Growth Specialist, Ecommerce

Phoenix, AZ

Zieme, Hermiston and Larson

present

Phoenix, AZ

Senior Mobile Growth Specialist, Ecommerce

present

Responsible for updating the mobile app CMS and developing engaging interactive interfaces and animation
Highly developed interpersonal team player
Manage mobile creative campaigns by creating and/or adapting existing campaign assets in partnership with E-commerce and the Creative department
Responsible for meeting mobile app performance indicators: number of downloads, MAUs (mobile active users), retention and revenue targets
Bilingual: French & English (written and spoken)
Responsible for preparing content for mobile app pages comprised of lookbook templates as well as other marketing mobile content
QA and testing for compatibility with mobile phones and stores and optimizing content for mobile screens and app as necessary

Education Education

Bachelor’s Degree in Business

Seton Hall University

Bachelor’s Degree in Business

Skills Skills

Fluent in English & ability to communicate in multiple languages is
Basic understanding of the order process from web to cash
SAP knowledge
Able to switch gears in a fast paced environment and manage multiple projects
Demonstrated ability to assess trends, define proposed solutions, and influence change
Proficient in Microsoft Excel, including the creation and management of spreadsheets
Demonstrated ability to analyze data, think critically, and make recommendations on process improvements
Manage vendor relationships and represent EU ecommerce in discussions and negotiations with 3rd party providers
Own the European employee ordering process, partnering with HR, DH and e-comm Content teams to ensure smooth processing of employee orders
Partner with the European DH and supply chain partners to optimize labor, efficiency, holiday/peak volume spikes, and reporting performance against SLA’s

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Photography Specialist, Ecommerce Resume Examples & Samples

In-house photography of all Dynamite & Garage clothing on model and off figure to create an appealing product line aligned to the brand and to reach sales targets
Photography of look book and marketing initiative imagery
Work in collaboration with the marketing & merchandising departments to ensure relevant photography direction for our online catalogue
Provide relevant research of competitive offerings and related recommendations and come up with new ideas and innovative imagery for Groupe Dynamite
Gather and organize samples and ensure styling is representative of brand image
Create relevant alternate views
Ensure all images are relevant to the brand and campaign theme
Image color correcting, cropping and maintenance of photo archives
Work closely with Photo-shoot lead and ensure delivery dates are met
College degree (DEC, Technical diploma, Community college diploma) in Photography (essential)
College degree in Web Design, Multimedia or equivalent is an asset
3-5 years of photography experience in the fashion industry, specifically shooting clothing on model for Ecommerce
Experience in Retail a strong asset
Adobe InDesign tools including Photoshop, Capture One Pro and any other photo editing tools
In-depth knowledge of website design practices, processes, & technologies
In-depth knowledge of website functionalities, web site design practices, processes and technologies
Proven ability to efficiently photograph a high volume of clothing
Proven ability to provide photo shoot direction and styling
Superior verbal and written communication skills

Specialist, Ecommerce Content Resume Examples & Samples

Gather and organize information and assets from internal and external groups (including images, copy, size info, videos, pricing, etc.) to launch new products as part of the monthly upload process. Complete data entry for product information. Assist with site merchandising tasks (cross sells, size charts, etc.). Upload and deploy content to website. (50%)
Work with social media team to create and execute department social media plan. Write tweets, blog posts and other social media communications. Develop visual social media projects such as Pinterest boards and Instagram and/or Tumblr campaigns. Work with external designer and other internal divisions to ensure successful execution of social media posts. Stay up-to-date on social media and SEO best practices. (25%)
Help coordinate site creative (images, copy, etc.) for homepage and category pages as well as special promotions. Edit and format content for use on the web. (15%)
Perform quality assurance (QA) testing of website assets, images or other content. (10%)

Website Content Specialist Ecommerce Operations Resume Examples & Samples

Assist the existing markets by management the site’s content management system
Assist the day-to-day running of the adidas eCommerce, e.g. creating coupons codes, uploading creative assets or modifying text used in our sites
Provide marketing support to the EU eCRM Manager to plan the on-site marketing calendar and to create on-site campaigns
Work closely with internal creative, eCRM and Marketing teams to take finalized design of creative onto the site
As needed, produce ad hoc analysis to show performance trends over time, and proactively doing this where it is noted that performance is dropping
Build up a wealth of knowledge on the response trends within each market (i.e. what works in some markets vs others)
You have a basic knowledge of Content Mangement Systems (Wordpress, Blogger, …)
You have a basic knowledge of HTML/CSS/JS
You have a basic knowledge of Web Analytics (Google Analytics, Webtrends, …)
You have intermediate to advanced knowledge about Microsoft Excel and the Office Suite
You are organized and disciplined
You are detail oriented and precise
You are proactive and with a positive “can do” attitude
You need to have HBO or equivalent degree in Marketing, business or similar degree
You are fluent in English
You need to have interest in eCommerce, especially in the apparel or footwear industry

Specialist Ecommerce Content Resume Examples & Samples

1) Manage the e-commerce product life cycle including assortment determination, product selection, studio planning, photography, backend build and upload, visual display, product content writing, product sequencing
2) Visually merchandise all aspects of webs store to synergize with B&M merchant team initiatives and corporate direction
3) Works closely with marketing team to ensure in-store promotional events are leveraged and executed on-line
4) Professionally and in a timely manner handles customer service escalations
5) Coordinate with and support IT on any technical system issues and/or upgrade projects

Specialist Ecommerce Content Resume Examples & Samples

Visually merchandise all aspects of webs store to coincide with B&M merchant team initiatives and corporate direction
Professionally and in a timely manner handles customer service escalations
Coordinate with and support IT on any technical system opportunites and/or upgrade projects
Bachelor's degree in business, retail merchandising or related field and/or relevant experience
Experience in fashion retail a plus
Must demonstrate proven experience and success in online merchandising
Strong merchandising skills a plus
Ceative problem solver
Ability to thrive in a fast paced environment
Proven communication skills

Field Sales Specialist Ecommerce Resume Examples & Samples

KNOWLEDGE/SKILLS/ABILITY: Excellent knowledge of Rackspace’s products/services, pricing practices, and sales process. Demonstrated, strong analysis capabilities and technical knowledge by providing innovative, supportable technical solutions. Strong follow through techniques and the ability to respond under pressure. Ability to effectively communicate over the phone, through email, and face to face meetings with all levels within an organization. Excellent written and verbal communication skills. Demonstrated analytical/problem solving ability. Time management, critical thinking, and organizational skills required
JOB COMPLEXITY: Responsible for tracking and supporting revenue within sales segment. Job will require supporting oppofortunities for the full sales cycle from lead to close, primarily solution-based sales. Assist SE/support with sizing and infrastructure planning. Agree upon joint selling planning involving partner and Rackspace sales team if a partner is actively selling with Rackspace. Support and identify highly strategic and high revenue opportunities. Define buying process with custsomer’s Executive Sponsor. Conduct discovery with key influencers and decision-makers within the account. Collaborates with stakeholders to determine the best product solution and services fit via conference calls, site visits, and e-mail correspondence. Works with the sales teams to craft deliverables to present to prospects. Participates in proof of concepts and/or desmonstrations. Crafts a solution and aligns solution to strategic needs of customer, partner, and Rackspace
EXPERIENCE/EDUCATION: High school diploma or equivalent required. Requires a Bachelor’s degree and 2 – 4 years related sales and/or technical support experience. Prefer degree in technology, marketing or business. A minimum of 2 years of sales experience. Additional experience may be substituted for education. Technical experience must be in a related technology
TRAVEL: Occasional domestic travel for prospect meetings and conferences. At minimum 30-50%

Marketing Specialist, Ecommerce Resume Examples & Samples

Manage creative asset hand-off
Strong creative sensibility and aesthetic, supported by ability to implement complex projects
Excellent prioritization and problem solving abilities
Retail experience preferred

Specialist, Ecommerce Image Resume Examples & Samples

Participates as a specialized knowledge resource in established processes
Suggests improvements to business processes and independently completes small sub-projects within a defined course of action
Tends to reference documented process and practices and learnings from previous experience to address challenges. May handle more common complex challenges but Escalates situations that have not been encountered previously
Most decisions are based on prescribed and dictated guidelines. Knowledge of theory and practice Will assist with the ability to interpret and determine next course of action that May deviate from the norm
30%: Support all online image needs for major brands for the web site
20%: Manipulate and modify vendor imagery to align with image style guide, web platform global requirements, and best practices
15%: Work directly with vendors to define image standards and govern the execution of these standards
10%: Modify current image style guide to align current image standards with evolving customer expectations and demands to drive product conversion
10%: Partner with Operations Analyst and eCommerce Analytics to establish KPIs for changes and ultimately measure specific modifications to standards from an ROI perspective
10%: Assist with improving SportsAuthority.com through competitive analysis and providing recommendations for improvement to the greater organization
5%: Partner with members of IT and Omnichannel to continuously improve the Product Information Management User Interface that powers SportsAuthority.com
1 -4 years experience in online or related marketing field
Degree in marketing or related field
Experience managing a 100K+ sku product catalog a strong plus
Proven ability to work with 3rd parties
Strong proficiency in web analytics tools and MS Office
Proven ability to produce performance recaps and derive next steps to improve the business
Highly Motivated with a self starter mentality is a plus
Retail experience required
Proficiency with Adobe Photoshop required

Specialist, Ecommerce QA Resume Examples & Samples

Suggests improvements to business processes and Independently completes small sub-projects within a defined course of action
Will organize specialized and defined information for review
Tends to reference documented process and practices and learnings from previous experience to address challenges. May handle more common complex challenges but escalates situations that have not been encountered previously
Most decisions are based on prescribed and dictated guidelines. Knowledge of theory and practice will assist with the ability to interpret and determine next course of action that may deviate from the norm
Understands and accommodates established process and project timing. Deviates only if provided direction
Relies on general direction to understand importance and urgency of work content
50% - Tests programs for validity of results, accuracy, reliability, and conformance to establishment standards, recommending needed corrections and adjustment to developers
25% - Reviews new or modified program, including documentation, diagram, and flowcharts, to determine if program will perform according to user request and conform to guidelines
15% - Manages and prioritizes QA project queue
10% - Writes, revises, and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently
Bachelor’s degree in a related field or equivalent relevant experience
Knowledge of web technologies, standards, and usability
1-2 years experience with quality assurance or a technically related field
Good verbal and strong written communication skills
Strong Organizational, follow up and completion skills
Experience with project management software

Operations Specialist Ecommerce Resume Examples & Samples

Manage daily and ad-hoc warehouse efficiency and reporting, as well as serve as the point person for any process exceptions
Responsible for monitoring consumer orders including order bank, payment processing, order tracking, and parcel delivery
Own the returns process- identifying best practices and ensuring that returns are processed and refunds issued in a timely fashion
Develop automated processes to increase system efficiency, working with internal development teams, as well and investigating external solutions
Drive customer retention based projects to support business growth and customer loyalty
Be the project manager/technical counterpart for the HQ-based development team for operations initiatives- brief in opportunities, communicate project goals and success metrics in order to achieve departmental buy-in
Serve as e-commerce point person for logistics, warehouse, customer service and shipping partners. Partner with teammates to ensure best in class functionality and service
Serve as point person for the payment gateway. Set fraud filters, monitor order acceptance rate, respond to chargebacks, and work with technical team to implement new payment methods
Own the European employee ordering process, partnering with HR, DH and e-comm Content teams to ensure smooth processing of employee orders
Partner with the European DH and supply chain partners to optimize labor, efficiency, holiday/peak volume spikes, and reporting performance against SLA’s
Manage vendor relationships and represent EU ecommerce in discussions and negotiations with 3rd party providers
Demonstrated ability to analyze data, think critically, and make recommendations on process improvements
Excellent communication skills, both verbal and written, with internal and external customers, including the ability to present critical data and recommendations to all levels of leadership
Demonstrated ability to assess trends, define proposed solutions, and influence change
Able to switch gears in a fast paced environment and manage multiple projects
SAP knowledge a plus
Basic understanding of the order process from web to cash
2 – 4 years of experience in a customer service and/or analyst role
Fluent in English & ability to communicate in multiple languages is a plus

Senior Specialist, Ecommerce, Rockport Resume Examples & Samples

Manage internal and external stakeholders to provide highest level of shopping convenience and experience to the consumer by focusing on order fulfillment process, delivery serivce and financial flow of consumer transactions
Review regularly operations relevant perofrmance reports and dashboards to identify opportunities and area for continuous improvement
Provide excellent consumer services and set industry benchmark
Generate eCom KPI reports - budget compliance, orders entry accuracy, conversion rate of orders available for delivery, service levels and call response rate
Provide information related eCom ops on a regular basis
Share order fulfillment data to Merchandising and Marketing teams on specific products
Develop and improve eCom related services to provicde oerational excellence
Support internal and external customers in terms of their calls and emails relating to orders, delivery, shipment, order adjuetment/cancellations and returns to ensure high quality of customer service in a timely manner
Proactively manage order-book of the assigned accounts ensuring on time in full deliveries
Generate credit note e.g. price, discount, off-invoice discounts
Process and send out orders confirmation by generating detailed information and achieved confirmaiton from customers on a daily basis
Input orders in the system accurately and manage its release on a timely and accurate manner
Collect the information of product life cycle and price reduction together with Merchandising and Retail and share the agreed products to customers as well as update in the system
Timely update eCom stores where brand Rockport present to ensure most up to dated store profiles are updated
Act as a first contact relating to current eCom business field beween eCom agency, brand Rockport and Group functions
Excellent knowledge of MS office applications
Good in written English
High level of analytical skills
Accuracy in operations
At least 3 years of job experience in sales operations field of consumptions goods industry

Operations Specialist Ecommerce Europe Resume Examples & Samples

Manage complex pan-European payment and logistics processes and develop expertise regarding the connection between different payment types & delivery concepts, their impact on user experience as well as possibly affected risks and costs
Close cooperation with internal and external Logistics Providers to guarantee an efficient order flow throughout the whole supply chain
Work with the 3rd Party Payment and Anti-Fraud Providers to ensure satisfying customer experience, superior checkout conversion and minimal fraud levels
Proactively monitor fulfillment performance and fraud levels of various payment methods & delivery concepts. Run analytics to discover irregularities or needs for different markets
Develop powerful reporting to monitor the payment and fulfillment distribution, conversion and fraud. Identify potential room for improvements
Liaise with PUMA Logistics, Finance and IT teams to ensure efficient payment flows, fulfillment processes, support expansion to new markets and new payment methods
Manage Testing of new features and changes in backend systems and interfaces behind the webshops, providing outlined test scenarios and detailed feedback
Handle 3rd level customer complaints and potential fraud cases professionally with good communication skills. Liaise with all necessary internal and external parties to find satisfactory solutions in a timely and efficient manner
Bachelor�s degree in Supply Chain Management / Business Informatics / International Business or similar
2-3 years of eCommerce experience
Proficiency in Microsoft Office products. Microsoft Excel is essential
Ability and willingness to work with details
Must be flexible and have the ability to effectively prioritize multiple tasks in a fast-paced environment
Fluent German and English is a must

Fulfillment Specialist Ecommerce Europe Resume Examples & Samples

Manage complex pan-European logistics processes and develop expertise regarding the connection between different order types & delivery concepts, their impact on customer experience as well as affected service levels, risks and costs
Work with the 3rd Party Logistics Providers to ensure superior fulfillment service levels and satisfying customer experience
Work with international carriers and logistics providers like DHL, UPS, Fiege and others to manage existing fulfillment services and integrate new ones
Liaise with eCom and retail Warehouses to ensure efficient logistics processes, support expansion to new markets and new delivery methods
Proactively monitor performance of warehouses and carriers. Run analytics to discover irregularities or needs for different markets
Run regular fulfillment performance reports and develop measures to prevent delivery bottlenecks, high return rates and parcel losses
Develop powerful reporting to monitor outbound and inbound Warehouse Operations performance and find potential room for improvements
Manage Value Adding Services in external warehouses, like jersey flocking or personalization of performance and lifestyle products
Provide forecasts for demand planning of orders and return behavior in order to guarantee effective resource planning of the Service Providers
Handle 3rd level customer inquiries / concerns professionally with good communication skills. Liaise with all necessary internal and external parties to find satisfactory solutions in a timely and efficient manner
Bachelor�s degree in Supply Chain Management, International Business or similar
Profound analytical skills are a must for this position
Fluent in German and English, Additional language is a plus
Acknowledgement of customers' demands and focus on user experience
Ability to work independently on assigned tasks as well as accept direction on given assignments

Senior Product Specialist Ecommerce Resume Examples & Samples

Set up operational strategy for third party tools to optimize the performance of the tools
Execute the optimization strategy for our key third party vendors, ensuring stable performance and making sure we are using them in relevant ways
Analyse the data from the different tools and translate them into actions
Perform A/B tests for optimizing the performance of the different tools
Drive operational stability, ensuring all platforms are working as expected, and drive resolution with relevant parties where needed
Support in the day to day priorities and ensure the tools are playing a part in translating those priorities into consumer facing experiences
Analyse and communicate out monthly product performance trends to a wider stakeholder group
Utilize consumer feedback to help shape our requirements and execute against them
Entrepreneurial mindset. You should know how to balance brand position and drive business
Data driven mindset. Numbers should be what drive our business and your decision-making
Excellent time management and organizational skills – balancing last minute requests and regular work
Strong planning skills and ability to document processes
Understanding of analytics software such as Adobe Analytics and technical capabilities on the browser / server side would be beneficial
1+ years of relevant experience in e-commerce

Digital Media Specialist, Ecommerce Resume Examples & Samples

Work closely with E-commerce management team for strategic planning and prioritization of initiatives
Manage creative campaigns for the acquisition channels by selecting images, determining messaging hierarchy and collaborating with Creative department on the design of banners and landing page
Help provide E-comm analysis on performance of channels, identifying and diagnosing issues (decrease in traffic, revenue, etc.)
Ensure all external partners (agencies, affiliates, etc.) have all assets for campaigns in a timely manner (i.e. coupon codes, banners, landing page links, etc.)
Responsible for ensuring growth of traffic, revenue, conversion rate and revenue per visitor
Identify trends in daily, weekly, monthly, quarterly and yearly results, and provide analysis and recommendations for optimizations
Collaborate and help manage our digital agencies in all paid digital media spend and activity (SEO, SEM, Display, Affiliates, etc.)
Perform internet searches on apparel, competitors and brand-specific keywords
Undergraduate degree (90 credits) with a focus on Marketing, Finance or E-commerce preferred
2-5 years of experience within a digital marketing agency or E-commerce with an emphasis in digital marketing
Experience with handling media budgets and assessing value
Experience with at least one of the digital marketing channels: SEM, SEO, Display, Affiliate Marketing (emphasis on SEM)
Analytical, data driven
Highly developed interpersonal team player communication skills
Proactive and solution oriented

Specialist, Ecommerce Resume Examples & Samples

Develop, lead and execute a successful digital content strategy aligned to the direction outlined from Marketing through project planning, testing, analysis and cross-department collaboration
SCRUM lead on all new projects and campaigns in collaboration with E-comm Manager, ensuring communication and brand vision is upheld and deliverables are received within indentified timelines
Expand and ensure content alignment outside E-comm members in relation to cross-departmental projects: design, visual, photo needs, marketing, etc
Develop and maintain effective promotional/editorial email calendar, leaving room for organic needs/dynamism, while aligning content to seasonal themes and product flow
Establish processes to elevate approvals/communication (photo needs, marketing, E-comm, etc.)
Support revenue and sales forecasting based on events and business needs
Analyze and monitor performances for all digital content and take action on gathered analytics to bring insight and implement action plans, ensure ongoing retention, growth and loyalty as well as drive sales growth
Approve and quality check all ‘brand voice’ copy and digital content
Identify opportunity for optimization and testing via email and website through best practices that will increase conversion rates and traffic
Work with online merchandiser and SEO expert to build and iterate a taxonomy and classification for content assets (improve impressions, ranking and data infrastructure)
Aid in the building and communicating of seasonal post mortems from a content and merchandising perspective
Recommend and aid in the building of exclusive online assortments
Understand inventory control and ensure accurate levels of inventory and right product are available online
Undergraduate degree in Fashion Marketing, Business Administration or related field
Minimum of three (3) to five (5) years related work experience
Strong knowledge of Microsoft Office with proficiency in Excel
Exceptional written communication skills
Ability to prioritize and meet tight deadlines
Proven collaborative team player

Site Merchandising Senior Specialist Ecommerce Resume Examples & Samples

Working within DTC Merchandising to guarantee that eCom product offer meets consumer needs
Propose actions and alternatives to achieve eCom KPI’s based on sell-thru and sales analysis reports (current & old season, margin analysis, ABC , etc) in collaboration with DTC Merchandising area
Follow-up of the eCom actuals and rolling forecast for the merchandise KPI´s (Sales, Inventory and Margin) for the year, providing financial input to marketing and support areas
Product online benchmarking & pricing monitoring, among main players in the market
Accountable for the creation and delivery of assets (content/imagery) by Internal (GACT/Reebok asset creation team) and external agencies
Work closely with DTC Merchandising, to ensure the timely availability of assets and master data in both the adidas product management system
Support the regional Site merchandising team by suggesting enrichments on the product filters using data sources or thinking outside the box when product information does not exist

Specialist, Ecommerce Support Resume Examples & Samples

High School diploma required, technical degree a plus1-2 years of technical support experience in a 24/7 call center environment (preferred)
Familiar with web-based software, preferably e-commerce related
Deadline driven, Customer Service fanaticCan-do, positive attitude, work well with others
Excellent problem-solving/troubleshooting abilities

Specialist, Ecommerce Consulting Resume Examples & Samples

High School Degree/GED
A minimum of two (2) years of professional experience
A minimum of one (1) year of eCommerce and/or Digital Marketing experience
Proficient with Microsoft Office Suite
Ability to think critically and problem solve
A minimum of three (3) years of professional experience
Advanced experience with Microsoft PowerPoint
Hospitality and/or Travel industry experience a plus
Excellent problem solving skills and judgment
Excellent time management skills and tools

Senior Mobile Growth Specialist, Ecommerce Resume Examples & Samples

Responsible for meeting mobile app performance indicators: number of downloads, MAUs (mobile active users), retention and revenue targets
Define engaging content approaches with channel-specific Marketing teammates (social, email, E-commerce, marketing, creative and CRM)
Manage mobile creative campaigns by creating and/or adapting existing campaign assets in partnership with E-commerce and the Creative department
Work closely with E-commerce management team for day-to-day planning and prioritization of website updates and content initiatives (mobile push messaging, emails, etc.)
Responsible for updating the mobile app CMS and developing engaging interactive interfaces and animation
Responsible for preparing content for mobile app pages comprised of lookbook templates as well as other marketing mobile content
QA and testing for compatibility with mobile phones and stores and optimizing content for mobile screens and app as necessary
Provide engagement and retention insights through cohort analysis diagnosing issues and opportunities for improvements (MAUs, decrease in downloads, time spent on app, daily sessions, new users, revenue, etc.)
Analyze drop off points through funnel analysis to get clear picture of blockers, identify and communicate clear action points and next steps and follow through until resolution
Collaborate in market research using heatmaps, surveys, user tests to help find answers about consumer requirements, habits and trends
Set up and run A/B tests using Optimizely and help build an experimental culture
Ensure that tests are up and running, and be willing and able to help product owner and E-commerce teams interpret results and present them to management without bias
2-5 years of experience in Mobile commerce preferably in Retail
In-depth knowledge of website design practices, processes, and technologies
Experience with responsive/adaptive design and mobile apps
Experience in UX, usability and browser testing
Basic competency of SEO
Ability to understand mobile marketing data and summarize in meaningful way for business goals
Analytical, data-driven
Strong attention to detail and superior organizational skills
Proven ability to work within a fast-paced environment
Highly developed interpersonal team player
Bilingual: French & English (written and spoken)

Senior Account Specialist, Ecommerce Resume Examples & Samples

Lead cross-functional project teams focused on execution of “retail” programs, initiatives and/or strategies
Analyze and leverage broker supplied data (e.g., iQubed) to improve operational focus and drive Brand sales
Manage the development of retail marketing and sales aids and promotional materials for the Retail sales organization to effectively promote and sell ANPD products
Assist in the creation and development of selling/ideas/tools that will increase sales force productivity
Representation for category extensions (example - Sim Bottle, Sim Mom) with different buying departments
Provide retail direction for Regional Business Managers, Retail Sales Representatives and our broker partner
Performs non-repetitive, analytical work. Uses a wide application of principles, theories, concepts, and draws on previous experience to determine a course of action
Develops solutions to complex problems, which require the regular use of ingenuity and innovation. Ensures solutions are consistent with organization objectives
4+ years related experience beyond the degree
Advanced knowledge of sales, trade, category management and marketing concepts and methods
Demonstrated ability to execute sales marketing strategies and tactics, as well as assist in the development of the strategies
Ability to independently create and manipulate data in MS Excel spreadsheets
Ability to independently create presentations in MS PowerPoint

Product Content Specialist Ecommerce Resume Examples & Samples

Engage with Creative Services to create and execute all non-technical solutions/products sales deliverables to enable all appropriate sales channels and training teams (e.g. PB sales force – field and inside, web, partners)
Initiate and complete content localization and translation requests for solutions/product content
Ability to work successfully in a matrix environment, building alliances across functions and geographies
Strong team-based skills
Market-focused and results-oriented
Proven track record in successful product marketing communications centered around client needs and solutions (samples requested)
Ability to definitively differentiate our solutions from competitors based on “market-in” information and competitive perceptions
Ability to drive alignment in the way we position our solutions in the market through sales, partner and marketing channels
Experience developing portfolio reviews for product lines to share with critical business partners across multiple disciplines

Digital Marketing Specialist / Ecommerce Resume Examples & Samples

Extensive knowledge of current digital technologies and best practices including Google suite of products and marketplace management
Provide front-line support for eCommerce initiatives including testing and implementation to continually enhance digital presence
Support content and maintenance on the BPD website and perform all product uploads or updates
Assist Ecommerce Manager with SEM and SEO strategies
Monitor website analytics and make recommendations for improvements or enhancements
Partner with marketing staff, product development, and sales teams to select appropriate product assortment for online audience, identifying strengths and/or opportunities as they arise
Maintain overall brand standards, design and functionality within the website and coordinate brand marketing objectives
Support the execution of online promotional campaigns with landing pages and sliders as needed
Support vendor COOP programs with digital presence and promotions
Work with ECommerce Manager, and Ecommerce team members in the construction, testing and implementation of new Ecommerce initiatives
Partner with corporate eCommerce and IT teams to identify and resolve issues as necessary
Assist customer service, credit, IT and other end-users in resolving eCommerce related issues
Receive, document and work issues through the help desk system as needed
Support other marketing projects and initiatives, such as tradeshow promotions and new product rollouts