Ecommerce Resume Samples

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M D'Amore
3878 Jasmin Centers
Los Angeles
+1 (555) 647 5072
3878 Jasmin Centers
Los Angeles
p +1 (555) 647 5072
Experience Experience
02/2015 present
Houston, TX
Ecommerce Director
Houston, TX
Ecommerce Director
02/2015 present
Houston, TX
Ecommerce Director
02/2015 present
  • Perform managerial duties including hiring, performance reviews and disciplinary actions for staff
  • Works closely with Web Analytics team to develop, measure and optimize the key performance indicators specific to each individual marketing tactic
  • Manage and execute amazon activation and marketing (AMG & AMS) to generate positive ROI
  • Establish product analytics and reporting and monitor performance and utilization
  • Work with E-Supply Chain to improve in-stocks, SCrep and LBB metrics in an effort to grow your business
  • Partner with a cross functional team including UX, Engineering, Content and Analytics to continuously improve key performance metrics
  • Knowledge of management principles and practices including budgeting, cost estimating, and fiscal management principles and procedures
03/2008 11/2014
Houston, TX
Client Partner, Ecommerce
Houston, TX
Client Partner, Ecommerce
03/2008 11/2014
Houston, TX
Client Partner, Ecommerce
03/2008 11/2014
  • Develop, retain and motivate 'pod' team, work closely with agency team counterparts to support on insight vision and development of new accounts
  • Create persuasive sales presentations using market trends, case studies and Facebook network solutions
  • Work collaboratively with cross functional teams to drive revenue growth with new and existing customers
  • Provide and share key learnings and best practices to your peers
  • Demonstrated to run highly sophisticated and KPI driven performance and brand marketing campaigns across different marketing channels
  • Prioritize and deliver timely, high quality work
  • Serve as an industry thought leader in social media and digital advertising and adapt to Facebook’s ongoing product and technology developments
10/2001 12/2007
Houston, TX
Houston, TX
10/2001 12/2007
Houston, TX
10/2001 12/2007
  • We have a pretty awesome benefits package including travel discounts (of course!), wellbeing allowance, 25 days holiday (plus bank holidays), pension on top of a competitive salary
  • A great team mate who is dedicated in helping the team win, adapts to changing conditions, works effectively with colleagues to solve issues, responds positively to requests, shares openly
  • Develop technical presentations & proposals & perform customer presentations
  • Participate in business development activities and provide technical guidance for future solutions
  • Conducts effective negotiations with vendors to establish the most competitive pricing including terms, freight, and return policies; product exclusivity agreements; the right to “first look” at new products; and to secure advertising allowances
  • Partners with Director and Product Development team to develop new proprietary products utilizing internal and external product design and development
  • Develops assortment sheets and gathers samples and product information and turns over to Marketing and Creative, according to established guidelines and timelines
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Adelphi University
Bachelor’s Degree in Business
Skills Skills
  • Keen attention to detail with strong multi-tasking skills
  • Strong Excel and analytical skills to measure, manage, analyze and report on KPI's
  • Result-oriented and self-motivated with a strong sense of urgency
  • Ability to work with external agencies
  • Excellent analytical understanding, ideally using an advanced web analytics tool, like GA, Coremetrics or Omniture
  • Virtual Teams Experience and ability to work in such teams
  • Knowledge of Ericsson offerings
  • Good Communication skills
  • A solid understanding of online marketing, especially email and search marketing
  • Excellent verbal communication skills to communicate clearly and effectively with colleagues all levels
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15 Ecommerce resume templates


CIB FX Ecommerce Expert Flex Dev-mumbai Resume Examples & Samples

  • Bachelor's Degree or equivalentin a mathematics or science-based subject from a top school, or equivalent experience
  • Substantial experience with software design and senior development skills in a high pressure, time critical environment
  • Several years of in-depth Java J2SE and Adobe Flex development experience
  • Scripting languages especially Python
  • Javascript, AJAX and HTML

CIB FX Ecommerce C Developer Mumbai Resume Examples & Samples

  • Bachelor's Degree in Computer Science from a top school, or equivalent experience
  • Proficiency in C Development
  • Professional experience with front office trading systems

CIB FX Ecommerce Support Developer Associate Resume Examples & Samples

  • On-board new clients onto FX electronic trading systems
  • Provide first and second level trading systems support coverage for FX clients in the region
  • Develop and enhance market data and trading support and analysis tools
  • Develop and enhance our support and analysis tools to grow the FX business
  • Interface with business and core technology teams to gather requirements and drive trading systems and infrastructure projects
  • Coordinate and deploy FX software releases
  • Be integral part of global team to deliver on application architecture simplification/new pricing infrastructure/enhancements
  • Fluency in both Mandarin and English required
  • Fluency in Japanese is a plus
  • 3+ years hands-on experience in core Java
  • 2+ years experience in front office trading technology/client support
  • Ability to analyze complex data across systems and trade flows
  • Knowledge of Python/SQL is a plus

Ecommerce Fulfillment Clerk Resume Examples & Samples

  • 1-2 years fulfillment, warehouse or retail experience preferred
  • Strong organizational, communication & problem-solving skills
  • Attention to detail and a positive attitude
  • Experience operating a point-of-sale system or inventory software preferred (not required)
  • Available to work 28 hours per week Monday – Friday in a warehouse/distribution center environment
  • Maintain a highly organized, clean & safe warehouse
  • Pull inventory for orders efficiently & accurately
  • Learn POS system & ring out orders as needed
  • Package orders and organize by shipping method for daily pick up
  • Work quickly, efficiently and accurately to ensure quick and proper order turnaround
  • Follow best practices for an organized, binned and labeled warehouse
  • Assist with inventory cycle counts, warehouse organization and inventory
  • Learn how & press jerseys as needed for custom jersey orders
  • Process returns & exchanges and special orders as needed
  • Log and report any damaged or defective products returned
  • Work closely with & assist ecommerce & marketing team as needed to exceed customer expectations, and meet company goals

Product Manager Club Ecommerce Resume Examples & Samples

  • · Write and present top-notch business requirements and user stories/acceptance criteria, and ensure technical teams are in lock-step with your requirements
  • · Track product bugs and define areas for constant enhancement and optimization within the user experience
  • · Act as an internal evangelist for the assigned product(s)
  • ·3 years+ overall relevant experience, including eCommerce product management, product marketing or related technical role
  • · Bachelor’s degree required
  • · Experience with key product management functions, including writing requirements, and creating mocks/wireframes, market research, competitive analysis, product planning and reporting
  • · Experience with web analytics tools, such as Omniture
  • · Excellent verbal and written communication skills
  • · Organizational skills such as task management and decision making
  • · Understanding of the ticketing or live event industry a plus

Ecommerce Program Manager Resume Examples & Samples

  • Primarily responsible for execution and management of a portfolio of projects, which may include one or larger projects, as well as smaller site enhancements
  • Responsible for scope control with stakeholders, task execution with the development team and relevant upward communication to managers
  • Primarily operates within existing product and technology offerings, working new products into an existing code base through integration management
  • Helps define process improvements and feedback for large, multi-part projects that need creative project management strategies required for timely execution
  • Gathers necessary assets required for development of each project, including but not limited to: specifications, HTML, images, project tool workflow entries, test data and any additional technical documentation required
  • Manage handoffs at each stage in the project life cycle according to guidelines specified in the department’s development policies
  • Update relevant project information in the project information database, in real time, when things are happening

Senior Product Manager Club Ecommerce Resume Examples & Samples

  • · Drive innovative products and consumer experience concepts working with the extended team of business managers, designers, technology, and cross-functional teams that will support products post-launch
  • · Analyze and present hard data and metrics to back up assumptions and feature concepts and also to set targets and measure key performance indicators
  • · Understand and discuss technical concepts, and propose new product ideas with non-technical and technical employees
  • · 5 years+ overall relevant experience, including eCommerce product management, product marketing or related technical role
  • · Experience working with distributed multi-disciplinary teams and external partners/clients
  • · Strong attention to detail
  • · Excellent time management skills
  • · Passion for live entertainment also a plus!

Ecommerce Marketing Assistant Resume Examples & Samples

  • Assist in the implementation of product and eCommerce price promotions
  • Assist in the monitoring and creation of analytics reports for web site traffic and email campaigns
  • Monitor eCommerce websites to ensure proper functionality of links/pages, etc
  • Review and approve customer reviews on eCommerce sites
  • Check and approve pending affiliate publishers to affiliate marketing program
  • Create 3rd party affiliate links for product promotions
  • Update product metadata within eCommerce systems in support of marketing initiatives
  • Populate email templates with marketing content
  • Assist is customer segment generation via HCCP CRM system
  • Represent eCommerce team in select meetings
  • Update and distribute eCommerce reports throughout HCCP
  • Proficiency with Microsoft Office required | Experience with Adobe Photoshop preferred
  • Strong ability to write direct response marketing copy
  • 2 years working in online marketing
  • Experience working for a media company is preferred
  • Fundamental understanding of eCommerce, Social Media, SEM, SEO and direct response marketing
  • Book industry knowledge is a plus

Associate Site Merchant, Ecommerce Resume Examples & Samples

  • Displays high level of digital visual merchandising expertise to leverage the product offerings that the clients respond to online
  • Responsible for weekly site maintenance including reacting to weekly selling reports and web analytics. This also includes sequencing of products and product display images
  • Manage site to ensure merchandise assortment strategy is effectively presented to the customer across all product categories
  • Test new ideas with cross functional teams
  • Manages flat shoots and coordinates with merchandising team on sample coordination and handing off to creative team
  • Patterns competition on a regular basis to understand online merchandise offerings and site capabilities to maximize business; Shops and conducts regular scans of benchmarking competitors to identify opportunities and challenges
  • Partners with web operations and technology on site refreshes, redesigns and new initiatives
  • Partners with third party product recommendations provider to optimize weekly business rules
  • Collaborates with cross-functional partners including store Merchants, Planners, eCommerce, Creative and Design teams
  • Partners with Call Center Supervisor and Product Merchants to develop quarterly training initiatives on site and product initiatives
  • Clearly communicates strategies to key partners to ensure shared vision on the path to success
  • Works with team to ensure operational excellence all year round- balancing clean execution of plan with ability to react nimbly
  • Monitor onsite search results to direct action at the style level and category level
  • Attend merchandising and marketing meetings to understand strategy in stores and online
  • Oversee photo studio process and shoot calendar for both base photography and flat shoots
  • Bachelor’s degree in related field or equivalent eCommerce merchandising experience
  • Minimum of 3-5 years in ecommerce
  • Experience with Demandware and Omniture Analytics, a plus
  • High level of curiosity
  • Self-starter- ability to work independently, with a sense of urgency

Weekend Ecommerce Supervisor Resume Examples & Samples

  • Lead, train, and manage the performance of the team and ensure all order aging; accuracy and Units Per Hour (UPH) goals are met
  • Drive department results and manage department hours to achieve predetermined budget and UPH goals
  • A four-year degree (B.S. or B.A)
  • Strong background in a large scale, fully automated distribution center is a plus
  • Ability to multi-task in a fast paced environment
  • Experience with WMS systems, Manhattan experience is a plus
  • Excellent computer skills, including Microsoft Office

Assistant Analyst, Asia Ecommerce Resume Examples & Samples

  • Manage any exceptions to the normal order processing workflow for Asia eCommerce orders
  • Serve as the primary point of contact for our 3rd party distribution teams in Hong Kong and China
  • Work closely with regional customer service teams in New Albany and Asia to manage customer order exceptions
  • Identify and research inventory imbalances across multiple business systems
  • Assist with system testing and order management system (OMS) enhancements
  • Track and gather data for measuring trends and identifying areas where improvements to the fulfillment process could be made
  • Analyze customer returns data
  • Develop operational and exception reporting via Business Intelligence tools (eg Oracle, Cognos)
  • 2-3 years of eCommerce, order management, and/or fulfillment experience required
  • Fluency in Chinese a plus
  • Aptitude for learning eCommerce systems such as OMS, WMS, and Business Intelligence (Oracle, Cognos) tools
  • Ability to accomplish specific tasks within a given time frame
  • Ability to learn quickly and adapt to change
  • Highly motivated/self-starter with a sense of ownership, a willingness to learn, and a strong desire to succeed
  • Willingness to travel 1-2 times a year

Assistant Ecommerce Merchandise Planner Resume Examples & Samples

  • Analyze selling data, identify opportunities to drive sales to hit yearly Ecommerce goals and minimize inventory risk
  • Develop Web Exclusive reporting, track performance and audit buys
  • Analyze inventory clearance levels; calculate optimal exit price strategies, input pricing, and track results for all countries
  • Collaborate with cross functional teams including merchants, inventory management, price management
  • Develop clear strategies to drive business and clearly communicate strategy to partners
  • Provide quarterly hindsights to Merchandise Planners to help drive assortment for future seasons
  • Analyze selling data history and provide 3rd party buy guidance. Input 3rd party buys into planning system. Track selling performance and provide direction on further buys
  • 1-5 years of Merchandise Planning experience or comparable analytical experiencepreferred
  • Proficiency with Excel
  • High level of curiosity and a passion to learn
  • Highly motivated/self-starter with a sense of ownership, and desire to succeed
  • Must perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without direct supervision

Ecommerce Websphere Commerce Architect Resume Examples & Samples

  • Provide technical leadership of A&F’s Websphere Commerce Suite environment including core application and services, 3rd party integration, supporting technologies, and core platforms
  • Provide oversight and direction on building/maintaining features within A&F's Websphere Commerce Suite environment and ensure A&F can benefit from latest WCS features
  • Implement rapid changes to meet changing business and marketing requirements
  • Ensure that our implementations meet the required scalability and reliability required for A&F eCommerce operations
  • Assist in diagnosis of any issues that may impact performance or availability in the eCommerce environment
  • Develop functional and technical documentation on assigned projects
  • Analyze and optimize database and core commerce functions for maximum performance
  • Review code to ensure consistency with A&F standard coding practices
  • Lead cross-functional and multi vendor teams as appropriate
  • Bachelor’s degree in Computer Science or related field and 5 years experience in eCommerce environments
  • Deep working knowledge of IBM Websphere Commerce Suite implementations
  • Working knowledge of supporting IBM technologies such as Extreme Scale, Staging Server, and SOLR is preferred
  • Personal Attributes: Confident, Self-starter, Strong work ethic, Highly motivated, A Winning ‘Can-Do’ attitude, Team oriented
  • Proactive solution orientation with a drive to overcome obstacles
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation

Ecommerce Channel Executive Resume Examples & Samples

  • Formulate the vision and direction for Digital Banking Account Management Product team – lead the analysis of consumer needs, customer feedback, product performance and broader corporate objectives to decision and prioritize a multi-year roadmap of key digital improvements, service enhancements and new capabilities
  • Assess the digital landscape for new technologies that can improve customer experience, create competitive differentiation and deliver on key business strategies
  • Lead the process for digital product concept development – collaborate across partner teams to drive ideation, use case development, prototyping and assessment of new digital product candidates
  • Direct the digital product components of large-scale, cross-functional projects – including business case, business requirements, end-to-end customer experience, business acceptance testing and product performance
  • Manage key performance indicators for Digital Account Management, including consumer engagement, customer satisfaction, product adoption, and cross-channel impacts
  • Work with senior leaders across multiple lines of business to align digital product capabilities to core consumer product strategies
  • Develop strong relationships with critical partner teams, including Technology, User Experience, Innovation, Project Management, Operations, and Analytics
  • 10 years of senior leadership in the digital product industry
  • Proven ability to set strategic direction in a digital environment
  • Track record of delivering digital capabilities to drive business growth
  • Deep knowledge of both online and mobile environments
  • Record of growing key performance metrics across an array of digital products and services
  • Undergraduate degree required; advanced business degree preferred

Senior Ecommerce Product Consultant Resume Examples & Samples

  • An up to date knowledge of payment industry related technical development
  • Thorough knowledge of the Business to Business sector
  • Fully aware of industry trends (pan-European)
  • Knowledge of relevant third party suppliers (e.g. technology) and partners

Ecommerce Assistant Marketing Manager Resume Examples & Samples

  • Participate in launching and managing mobile marketing strategy by providing research, competitive benchmarks, analytics and thought leadership
  • Participate in launching and managing Omni channel attribution capabilities by working with agencies to optimize digital marketing channels
  • Assist with launching, managing and expanding SEO marketing program
  • Identify international opportunities and develop strategy for expanding international reach. Work with cross functional teams to execute new marketing partnerships
  • Launch new customer acquisition programs. Provide reporting with recommendations on how to grow new customer base
  • Participate in day-to-day agency management to ensure digital strategies are aligned and meeting growth plans
  • Compile and manage weekly and monthly digital reporting and analytics for multichannel reports
  • Participate in managing all digital marketing functions including: Paid Search, Email, SEO, Display, Affiliate, Recommendation Platforms, Attribution and Analytics

Software Development Engineer Ecommerce Resume Examples & Samples

  • Understand various agile methodologies and the roles
  • 5+ years in designing and shipping applications and/or platforms
  • Building, growing and mentoring a team
  • Experience delivering high quality code through the product lifecycle in an online services / internet scale scenario
  • Driving change across a diverse set of partner teams at varying levels of seniority and technical depth
  • Deep expertise in systems-level programming: Storage systems, networking and transaction processing
  • Strong understanding of distributed system fundamentals such as redundancy
  • Knowledge and experience designing across client/server, services for the cloud, and distributed computation
  • Great problem solving skills
  • Demonstrable software architecture and strong software design skills
  • Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent experience preferred
  • Track record of shipping high volume web experiences

Ecommerce Associate Resume Examples & Samples

  • At least 1-2 years in an ecommerce or digital marketing position
  • BS or BA degree
  • Highly analytical and detailed oriented
  • Problem solver

Ecommerce Assistant Manager Resume Examples & Samples

  • Works well within small team
  • 1-2 years in related experience – Online, Marketing, etc
  • Excellent organizational and time-management skills
  • Solid attention to detail and follow through required
  • Demonstrated proficiency in Microsoft Office applications
  • Ability to work independently and with cross-functional teams
  • Maintain flexibility and a positive attitude in a fast-paced, changing environment

Senior Director, Wholesale Ecommerce Resume Examples & Samples

  • Own the onsite execution of total site experience with accounts: Creative look and feel; consumer messaging, imagery; marketing initiatives; promotional cadence; product information; Shop-in-Shops; …
  • Partner with Account Management and Planning leadership to develop omni-channel growth strategies at the account level
  • Work with Levi’s and Dockers brand partners to
  • Drive product strategies based on consumer and customer segmentation, aligning online assortments to brick and mortar assortments to execute against account strategies
  • Develop traffic and conversion driving marketing initiatives, resulting in effective digital marketing and seamless consumer experience across all online channels
  • Brief and validate evergreen & seasonal asset creation supporting account strategies
  • Partner with Global eCommerce O&O teams to drive the LS&Co. omni-channel initiatives, leveraging analytical, marketing and site experience tools and capabilities to apply to the space
  • Drive the development and execution of the Americas Strategic Business Plan
  • Drive the Annual Financial plan in partnership with Sales leadership
  • Define and drive segmentation in the marketplace
  • Develop omni-channel capabilities with internal partners to support LS&Co. strategy
  • Set vision/standard/principles for total site experience: product, messaging, promotional cadence, creative
  • Partner with Legal to develop and enforce compliance of promotional and online policies for online accounts
  • Develop account relationships with Sales: providing vision, expertise, data to drive account strategies
  • Partner with Sales and Merchandising to ensure assortment delivers against vision
  • Partner with all channels to deploy consumer-centric programs holistically in the market place
  • Partner with customer marketing teams to drive social, interactive and emerging media programs on their sites
  • Partner with global eCommerce to leverage tools, templates, creative, and syndication of all assets
  • Own marketing budget for the Americas
  • Responsible for leading the team and matrix partners within LS&Co
  • Define and evolve current structure to meet needs and priorities, including leveraging LS&Co. capabilities and resources
  • Lead team responsible for
  • Creating scalable shop in shop presence across the different online channels: pure-play eCommerce accounts; online sites of Key Accounts and Field Accounts when appropriate
  • Creative look and feel, consumer experience and messaging, and agency relationship management
  • Development of shop-in-shop and fit finder functional requirements, web analytics, and flawless operational performance of all commerce platforms and consumer experiences
  • Management of 3rd party relationships and close partnership with IT business partners
  • Develop and execute performance marketing approach and traffic driving strategies in online advertising (banner, email and social programs on Shop in Shop sites, …)
  • Driving site optimization through site analytics, seasonal assets and industry best practices
  • Partnering with O&O, production, post-production and agency to provide updated seasonal assets
  • Responsible for tracking and developing ROI plans for marketing placements
  • Minimum of 8 years’ experience working in an online/eCommerce business environment, including at least 3 years of experience managing an eCommerce business including merchandising, marketing, fulfillment and customer service
  • Ability to travel internationally as required
  • Ability to work flexible hours as business needs require
  • Experience launching large-scale eCommerce projects
  • Experience working with global teams
  • Detailed understanding of the consumer web environment including social networks, blogs and online shopping
  • Experience developing and leveraging CRM programs
  • Expertise in building and leveraging web-based analytics systems
  • Experience designing, implementing and operating content management systems
  • Knowledge of the mobile Internet and tablet space
  • Expertise in Search Engine Optimization and paid search/media campaigns
  • Experience managing direct marketing programs
  • Demonstrated ability to work independently with little supervision
  • Ability to quickly learn a broad array of desktop technologies and apply knowledge to real-world problems while remaining effective under aggressive timelines and high-pressure situations
  • Proven ability to identify and remove project obstacles or barriers on behalf of the team
  • Ability to grow and mentor new and existing staff members to be productive technology leaders
  • Proven project management and customer service skills; demonstrated planning and organization skills
  • Excellent written and verbal communications; effective interpersonal skills and strong formal presentation abilities

Senior Account Planner Ecommerce Resume Examples & Samples

  • Bachelor's degree (7+ years of combined college education and work experience may be substituted for a degree)
  • Minimum 5 years experience in developing demand forecasts for products
  • Direct retail planning experience preferred
  • Strong familiarity with retail market dynamics and its impact on demand patterns
  • Excellent analytical, problem solving, computer and communication skills
  • Strong retail planning skills, including sales, margin and inventory plans
  • Ability to develop sound working relationships with sales and account partners and provide them with information on current business, market trends and pricing strategies

Ecommerce Merchandise Planner Resume Examples & Samples

  • Drive financial results that maximize sales, inventory and profitability at the style level up to the department total by individual sites and categories
  • Collaborate with Merchandise Managers to develop and communicate a comprehensive strategy that aligns future financial and product opportunities
  • Review total financial plans with Merchandise Manager and Management
  • Analyze historical data and current trends to identify risks and opportunities by department and class for the preseason
  • Recap and analyze actual sales results by location to plan and forecast in-season business on a weekly, monthly and quarterly basis
  • Responsible for the open to buy process and forecasts

Ecommerce Merchandise Manager Resume Examples & Samples

  • Lead and manage a line planning process that includes style selection and product flow ensuring synergy with financial plans. Develop assortments that support overall strategy of in stock positioning for key merchandise categories taking into account fixture capacity, balanced presentations, accurate and timely receipt flow
  • Responsible for developing, managing and executing merchandising and marketing strategies that will lead to meeting and exceeding sales and margin goals
  • Accountable for merchandise division performance, recommends revisions to the merchandise plan/forecast based on sound analysis and ensures corrective actions are implemented
  • Monitor and update forecasts due to sales trends, merchandise availability and other changes in the business
  • Analyze product performance on a department, classification, vendor and style level and react appropriately to sales trends. Responsible for initiating style level markdowns to ensure sell through meetings turnover goals
  • Actively participates in concept meetings and line reviews
  • Communicate merchandising strategies with cross functional teams including Planning, Customer Service, Distribution Centers, Product Creation and Marketing

Ecommerce Customer Care Rep Resume Examples & Samples

  • A high school education or equivalent
  • Two years contact center, customer service, or retail sales experience is required
  • Availability to work any shift between 4 AM - 8 PM, 7 days per week is required
  • Experience in the outdoors industry is highly preferred
  • Bilingual (English/Spanish) a plus
  • Bilingual (English/French) a plus

Quality Assurance Lead-ecommerce Resume Examples & Samples

  • 6+ years of IT Quality Assurance Experience
  • Ability to develop an overall technical test strategy by proposing solutions & leading the evaluation and selection of testing tools
  • Prior experience creating and executing software quality processes and standards
  • Expertise in manual and automated testing in a variety of technical environments
  • Experience with testing Ecommerce applications strongly desired

Senior Ecommerce Technical Lead Resume Examples & Samples

  • 7+ years of object oriented software development and supporting advanced technology systems including J2EE and MVC
  • 3+ years of experience with WebSphere Commerce, certification is preferred
  • 7+ years of experience with major relational databases and strong SQL skills
  • 2+ years designing Enterprise Ecommerce solutions
  • Hands on experience with AJAX and JSON
  • Hands on experience with web services
  • Hands on experience with Subversion or other version control systems
  • Proficiency in working with IT Systems and excellent problem solving ability

Ecommerce Site Experience Specialist Resume Examples & Samples

  • Keep the ecommerce sites (including mobile and marketplaces) current and accurate, setting up and testing new promotions and removing discontinued ones. Work closely with the Marketing, Creative and IT teams to prepare required documents and gather required assets
  • Work with Customer Service to keep them informed in advance, and to react to feedback they get from our customers
  • Analyze sales, traffic, and site data to catch trends or issues that will assist with supporting the strategic direction of this channel. Make recommendations and implement enhancements to increase sales metrics: conversion and average transaction size
  • Perform testing for routine content changes and enhancement projects
  • Work with third-party vendors to implement website updates and enhancements
  • Update and distribute daily/weekly reports covering performance of marketing initiatives and overall business
  • Other Duties: Maintain and update ecommerce marketing calendar, assist with email set-up and testing, affiliate newsletters. Keep abreast of competition and industry best practices. Other duties as assigned
  • Update reports for ecommerce department
  • Use competitive comparisons to suggest new or revised functionality
  • Undergraduate degree in Marketing, Business Administration or related field
  • 1-2 years work experience; web/retail required. Fashion, footwear and/or apparel experience is a plus
  • Solid mathematical skills - Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • Understanding of basic financial concepts
  • Professional manner
  • Strong multi-tasking, organizational and prioritization skills
  • Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Strong oral and written communication skills. Ability to communicate clearly and precisely with internal teams, outside vendors, and across multiple departments
  • Knowledge of email marketing and digital marketing a plus
  • Knowledge of Demandware a plus

Site Visual Merchandiser, Ecommerce Resume Examples & Samples

  • Plan, test and refine product groupings, taxonomy, site search filtering and categorization tactics that facilitate efficient search, prioritization of key concepts, and reinforce a positive brand experience
  • Build and leverage relationships with Merchant, Marketing and CRM teams to position key stories and products, and ensures successful launches of products that present a unique selling proposition. Understands seasonal business plans, product features/technologies, and key initiatives. Contributes to online merchandising calendars for category pages, landing pages, and special promotions
  • Manages and develops one Associate Content Producer, focused on of the creation, style, and delivery of all product-related assets, includes product copy and imagery
  • Partners with Digital Marketing to develop special shop concepts, page layouts, and navigation to support category directives and strategies. Collaborates with cross-functional counterparts to maintain Brand integrity
  • Manages all product creation, merchandising, and product enrichment for mi adidas customizable articles. Partners closely with mi adidas business team, global counterparts, and digital marketing to hit all product launch dates and capitalize on quick-turn merchandising opportunities
  • Collaborates with User Experience and Global Asset team to ensure alignment between product imagery, assets, and UX design strategies
  • Super-user of content management system (Endeca, Certona, Demandware). Ability to mine for new merchandising opportunities using content management functionality
  • Strong analytical skills - must be able to assemble and interpret data, create executive summaries and deliver business insights
  • Excellent time management, multi-tasking, and organizational skills
  • A strong understanding of merchandise hierarchy
  • Strong computer skills, including intermediate capability with Microsoft office applications. Microsoft Access skills preferred
  • Excellent problem solving skills – able to identify, analyze and propose solutions to technical and business issues
  • Demonstrated ability to work in a fast-paced, “self-starter” environment and manage multiple workstreams simultaneously
  • Ability to balance the art and science of brand presentation
  • A minimum 4 years of related experience, with a combination of at least 3 of these years in Digital Visual Merchandising or eCommerce Retail Buying
  • Previous internet experience required
  • Experience creating reports with MS Access is preferred
  • Experience with Demandware, Hybris, or similar content management is preferred

Ecommerce Web Designer Resume Examples & Samples

  • Responsible for User Experience design of Web applications, incorporating user feedback, comprehensive work flows, applying standards, using various tools to create graphical interfaces for web based applications across multiple devices
  • Lead the digital creative execution of branded and commerce messaging for the ecommerce and global marketing teams
  • Establish creative standards, style-guides, and web templates for multiple brands
  • Create simple but elegant visual designs and interaction models that allow users to understand and manage large amount of complex information
  • Work closely with IT and development team members to ensure execution of design requirements
  • Be a User Experience evangelist, ensuring business leaders and executives understand the value of user experience and helping to develop and drive User Experience strategy for the brand
  • Create Web graphics, animations, user interfaces, icons, style sheets, templates and layouts for use in projects, product development/implementation and maintenance-support
  • Translate sitemaps, wireframes and other architectural documents, as needed, based on firm understanding of UI and navigation planning
  • Work with internal production teams, freelance design teams and agencies on contracted projects as directed
  • Work with development staff to successfully communicate design for technical and functional implementation
  • Bachelor's degree in Arts, cognitive science or related field
  • 3+ years experience as a key designer within an interactive team
  • Must have clean, modern design sensibility, with user-centered focus
  • Must be detail oriented and able to follow established design guidelines
  • Mastery of the Adobe Creative Suite, especially Photoshop and Flash
  • Able to contribute from initial design process through the creation of clean, valid XHTML
  • Fluent in CSS and web standards best practices
  • Well-versed in the cross browser issues
  • Understanding of possibilities of Ajax, Flash and rich media interfaces
  • A team player who can work independently but communicates often
  • Ability to develop new approaches to complex design problems
  • Must be organized, have an eye for detail and be able to put ideas into a tangible form
  • Working knowledge of Flash (including Action Script), HTML/CSS
  • Use of current web design best practices
  • Experience with JavaScript a plus
  • Flex development expertise a plus

Ecommerce Clearance Merchandiser Resume Examples & Samples

  • Support the implementation of the Western European eCommerce clearance Strategy in all activities conducted by the department
  • Manage the execution of the defined key merchandising principles in day to day business and regularly feedback to management on same
  • Partner with the Clearance Merchandising Manager in pre-season planning activities from option planning to excess inventory visibility and pre-season inventory cover reports
  • Conduct product selection for area of responsibility within OTB framework and provide management with full analysis on selection criteria and future planning
  • Provide the Clearance Merchandising Manager with input on eCommerce clearance Range requirements via in depth analysis of products sell thru and price points
  • Prepare eCommerce clearance Range Purchases for area of responsibility including sizing and buy phasing
  • Manage and execute optimal inventory supply in quality and quantity based on weeks cover targets and store feedback to drive high sales and margins. Conduct order management in peak periods
  • Ensure the Dynamic Buffer Management (DBM) system is working efficiently and that stock is allocated without any issues
  • Assume responsibility as one point of contact, issue weekly reports re stock availability, prices etc
  • Issue key Merchandise Management Reports for category responsibility as per schedule. Track performance, propose action steps and execute
  • Issue reports for best and worst seller analysis and propose action steps. Communicate action steps to Management
  • Identify and contribute to the continuous improvement of all merchandising systems and tools
  • Set up plans and monitor execution of stock transfers
  • Other duties as requested by your manager
  • Promote a high performance culture by setting clear expectations and individual goals and focuses the team/organization on key drivers that impact success
  • Leadership and influencing skills
  • Ability to work effectively within a team environment and under pressure
  • Structured, organized and process orientated
  • Fluent in English, verbal and written
  • Additional language is an advantage
  • Advanced user of MS Office suite of products – esp. Excel, Access
  • Advanced knowledge of Retail Management Systems – SAP AFS, SAP PGR, DBM, POS BW
  • Secondary education or university degree, preferably in business administration with major Retail, Logistics/Supply Chain Management or equivalent professional experience
  • 2-4 years’ experience in Retail merchandising (incl. buying, planning, distribution, budgeting)
  • Multi store experience essential
  • 0 – 2 years management experience

Director of Ecommerce Resume Examples & Samples

  • Effectively conceptualize, plan, and deploy all aspects of eCommerce for the adidas-Group in Canada in order to achieve traffic, net sales and profitability targets
  • Lead the team to develop and maintain traffic, revenue and conversion model in order to meet financial objectives
  • Effectively manage eCom P&L for all brands and realize efficiencies under the JOM
  • Use various site metrics and analytics to assist in the development of site and operational strategies. Identify and scope business opportunities through the evaluation of web, merchant and financial metrics, competitive analysis, market trends, and usability studies
  • Provide digital consultation and expertise to internal stakeholders in order to fully leverage digital strategies across brands to drive eCommerce revenues
  • Drive the CRM strategy and continue to optimize campaigns to maximize consumer retention and brand affinity
  • Manage site content, refresh strategy and overall platform operations
  • Lead the effective management of inventory KPI’s as established by head of retail and global targets such as turns, weeks on hand and transition strategy for all channels
  • Oversee the onsite user experience for all sites and ensure that a consistently best in class experience is produced
  • Drives critical business decisions based on evaluation of on-site analytics and financial levers for both own retail sites and key wholesale partners
  • Define and scope eCommerce requirements for rapid business development, including SEO,SEM, Structured data, e-newsletters, product assets and promotions
  • Evaluate and implement new eCommerce online and offline marketing opportunities across channels including the deployment of sophisticated technologies (VFW, kiosks, mobile applications). Coordinate the implementation of these programs with internal and external groups such as brand marketing, retail, IT and agencies
  • Manage own site development roadmap and marketing budgets
  • Define the online eCommerce customer experience strategy and goals. Develop and implement online and offline programs to achieve these goals
  • Leverage Online opportunities and implement strategies at Bricks and Mortar in order to facilitate omni-channel operations via data capture and endless aisle
  • Manage the daily effort and overall performance and development of the eCommerce business team
  • Drive a high performance, entrepreneurial culture across the organisation, educate and inspire internal stakeholders
  • Collaborate closely with the brand leadership heads, and respective teams in order to ensure marketing and merchandising concepts are aligned through eCom
  • Foster an effective relationship with IT, Logistics, Finance and other service functions in order to support the continued resource allocation and prioritization of eCom and digital channels
  • Lead the customization (mi,yr,custom clubs) channel to achieve maximum growth and find opportunities to integrate into bnm
  • Oversee Hiring, coaching and career development for all team personnel
  • Travel, as required
  • 6 to 8 years of D2C of B2B ecommerce experience including working knowledge of leading eCommerce platforms (DemandWare preferred)
  • Excellent critical and strategic thinking skills, a propensity for problem solving and creative thinking
  • Excellent decision making skills based on trends, concepts, analysis and data
  • Proven ability to lead a team and develop talent in order to reach business objectives
  • Expert level understanding of go to market strategy and the effective use of merchandising and marketing methodologies
  • Excellent command of the English language and the ability to convey concepts, strategy and plans to varied organizational levels
  • Excellent presentation skills, ability to effectively convey technical and strategic concepts to various stakeholder groups at different organizational levels
  • Working knowledge of web analytics and web commerce KPI’s
  • Strong analytical skill and understanding of retail math concepts
  • Conceptual understanding of various eCommerce interfaces (order, inventory, data feeds) and how they affect site functionality and performance
  • An excellent understanding of the competitive eCommerce landscape with particular focus on Canada
  • Experience with online advertising and digital marketing including SEM, SEO, Structured data, affiliates and CRM
  • Fundamental understanding of ecommerce architecture and IT systems integration
  • Ability to work with various organizational levels, both internally and externally
  • Strong time management, organizational and decision-making skills
  • Excellent communication skills, interpersonal skills and the ability to work with technical and non-technical business groups across the company
  • Analytical skills to interpret conceptual information and quantitative data
  • Flexibility - able to adapt to constantly evolving nature of eCommerce with deep industry knowledge
  • Outstanding computer and technology skills (MS Word, PowerPoint, Excel, Internet-specific)
  • ROI assessment skills critical
  • Strong understanding of various file formats and internet technology protocols
  • College or University degree , BA preferred

Ecommerce Fraud Analyst Resume Examples & Samples

  • Ensure the timely review and approval of orders, balancing the need for security and our customers purchasing experience
  • Thoroughly investigate orders that enter our fraud detection queue
  • Protect customer accounts and assets by safe-guarding personal information
  • Prepare detailed fraud/chargeback report weekly
  • Analyze chargeback activity, focusing on the improvement of rules and procedures
  • Contact customers when potential fraud has been identified on their accounts
  • Keep a close relationship with Merchant Processors and other third parties, maintaining TOMS updated on fraud trends
  • Improve our customers’ purchasing experience by maintaining an open channel of communication with Customer Service and other departments
  • Minimum 3-5 years’ experience in a fraud prevention/detention role
  • Basic understanding of chargeback regulatory guidelines and compliance within the Ecommerce/Finance
  • Requires strong analytical and problem solving skills
  • Demonstrates high energy/creativity and an aptitude for fraud loss mitigation and a relentless customer focus
  • Highly organized, detail-oriented, and possess outstanding follow through and investigative skills
  • Self-starter with a strong sense of urgency

Ecommerce Site Coordinator Resume Examples & Samples

  • 1-2 years retail experience in site merchandising or marketing preferred Experience with database-driven sites and content management tools a plus, but not required Bachelor's degree in merchandising, business management or equivalent preferred
  • Support Site Merchandisers with product status report including working with the Image team to request images, updating product status sheet, confirming images have been loaded and monitoring appropriate item set up delivery dates
  • Manage, track and organize ecommerce samples including samples that should be sent to and from Showfitr
  • Manage monthly photo-shoot list and collaborate with ecommerce buyers to pull samples
  • Submit all Global Creative Services project briefs and requests
  • Assist with loading & managing Mobile and Tablet Assets
  • Create impactful Monetate banners

Ecommerce Channel Manager Resume Examples & Samples

  • Coordinating the Technology, People/Process, and Business Leads to ensure project/program delivers On Time, On Budget and to the Business Case
  • Lead the project team through successful delivery of the end-to-end project/program
  • Accountability to lead the extended team through the solution development process and completion of all deliverables, manage the budget, schedule and project updates
  • Single point of contact for all project / program communications, including overall status, financial health, issues, and benefit realization
  • Manage the scope of initiative and ensure all change controls are governed by the project stakeholder body
  • Awareness of total program or MGP if project is a phase in complete delivery
  • 5+ years Program/Project Management
  • Change Management leadership of large, complex, multi-generational programs
  • Financial management and ability to manage and deliver to a budget
  • Ability to directly or indirectly influence others
  • Cross-functional collaboration
  • Excellent written, communication, and presentation skills to all management levels
  • Strong relationship-building and relationship management skills
  • Ability to quickly move from dialogue to action
  • Experience working with complex technical systems and transformational programs
  • 5+years in Financial Services industry
  • SixSigma training - Green Belt or Black Belt

Ecommerce Channel Manager Resume Examples & Samples

  • 7+ years experience in related position
  • Accomplishments in Digital Banking, eCommerce, Customer Experience, Digital Sales and Product Management
  • Ability to build strategic product & service multi-year roadmaps
  • Experience in eCommerce Products, Features and Capabilities
  • Familiarity with Agile, Six Sigma, DMAIC and SDLC project management practices
  • Working understanding of governance, risk management and change management processes
  • Experience with planning/budgeting practices for large portfolios
  • Ability to navigate and influence in a matrixed environment
  • Excellent Problem Solving skills
  • Great collaborator
  • Proficiency with MS Visio
  • Great communication skills, able to adapt content to multiple audiences
  • Superb Relationship Management Skills
  • Excellent proficiency with MS office applications

Technical Lead-omnichannel Ecommerce Resume Examples & Samples

  • 4-6 years of lead experience
  • At least 5-6 years of experience in online or ecommerce technology, with ATG expertise (Commerce, Merchandising, Content Management, Commerce Service Center)
  • Experience with Oracle Right Now, Endeca Experience and DOO/GOP
  • Systems administrator experience working in the cloud infrastructure
  • Experience in a Retail environment and related systems solutions
  • Familiar with ecommerce platforms
  • Experience working with mobile applications or websites
  • Experience with Basecamp, POS software, Windows, Linux and MacOSX
  • Inspire with Service
  • Lead with Passion

Ecommerce Resume Examples & Samples

  • Degree within Marketing, Merchandising or other related field; or relevant industry experience
  • 1-3 years of Online/website management/ merchandising/ecommerce experience
  • Proven track record in running multiple sites across multiple countries and languages
  • A solid understanding of online marketing, especially email and search marketing
  • Ability to work with external agencies
  • Excellent analytical understanding, ideally using an advanced web analytics tool, like GA, Coremetrics or Omniture

Ecommerce Digital Channel Consultant Resume Examples & Samples

  • Digital Engagement for Small Business, GWIM, etc
  • Ensure the strategic vision, as well as the immediate needs, of our partners is understood within the digital channel
  • Partner with businesses to request and execute build of new capabilities that will engage customers
  • Measure and communicate portfolio deliverables to meet success criteria for the business
  • For external-digital partners: Be the Voice of the business in Digital and the Voice of Digital into the business
  • Strategic and critical thinking acumen
  • Strong focus on customer and business objectives
  • Understanding of digital capabilities and resource/ capacity drivers

Web Designer, Ecommerce Resume Examples & Samples

  • Creates and modifies graphics and layouts for existing website for each season, online content features and social media platforms, and ensures that all material is available per established deadlines. For some modules that requires HTML coding, performs coding to achieve the desired effects on development than on the functionality of the website
  • Makes changes to the content and layout of web pages based on the Marketing calendars
  • Prepares mock-ups, final artwork or test layout/pages as needed for internal presentation and approval
  • Liaises with the marketing graphic designers to obtain graphics used in promotional materials, in-store POP materials, etc
  • Participating in brainstorming sessions with the Creative team and creating seasonal campaign concepts for web through photoshoot ideas, fonts and design elements that challenge the status quo
  • Support creative leads by ensuring vision of brand is constantly brand aligned in all web based creatives
  • Ability to conceive and design solutions for web projects with strong conceptual development, visualization and typography skills
  • Designs or supervises design of digitized images, banners, landing pages and other graphics to create and enhance appearance of sites
  • Designs gift guides and lookbooks for ecommerce site
  • Manages and performs day-to-day site design and creation
  • Designs and implements all social network properties, including blogging
  • Collaborate with internal teams to ensure consistent content delivery
  • Producing creative marketing materials in relation to Ecommerce including: packaging, brochures, coupons, online pk booklets, etc
  • Ensure that all work activities are performed effectively, within time and budget parameters, and according to quality standards
  • Assisting and coaching Jr. graphic designer with all elements of design and creative problem solving
  • College degree (DEC, Technical diploma, Community college diploma) in graphic design / web design or related experience
  • At least three years, less than five years in web design
  • Experience in retail / women’s clothing industry is an asset
  • UX design experience is an asset
  • Extensive knowledge of MAC software including Illustrator, Photoshop, In Design
  • CSS & Flash experience would be an asset
  • Illustration background is an asset
  • Innovative and highly creative
  • Able to work autonomously as well as within a team setting
  • Ability to work in a fast-paced and multi-tasking environment
  • Bilingual (English & French)

Senior Software Architect Ecommerce Resume Examples & Samples

  • Experience with PHP is a plus
  • Strong relational database background (Oracle, MySQL or SQL server)
  • Working knowledge of NoSQL databases (MongoDB, Cassandra) is a plus
  • Comfortable setting up and configuring web servers (Apache, nginx)
  • Experience with Hadoop is a plus
  • Experience designing JSON based RESTful Web Services
  • Experience designing solutions for interactive end user applications, batch processing, and message based systems
  • Formal Computer Science background
  • Design, develop, and maintain applications
  • Lead peer reviews of code
  • Learn and understand when to use services available from other teams

Ecommerce Channel Manager Resume Examples & Samples

  • Foundational experience in driving Internet sales with particular expertise in continuous innovation, trend identification, test and learn methodologies
  • Deep history and understanding of the mechanics of web sales and conversion, with an ability to articulate universal customer truths that span across products and segments
  • Proven track record of planning and building world class sales experiences with 40-60%increases in application submission rates
  • Innovative and principled problem solver, participating in many “first ever” executions within the digital channel to drive sales
  • Strong communicator, talented writer and presentation designer
  • Ability to develop and mentor junior-to-mid-level talent
  • Bachelors degree required, advanced degree in marketing discipline preferred
  • Prior leadership experience in Digital Marketing or Sales required
  • Strong analytical skills including proficiency in Excel
  • Superior executive communication skills and strong PowerPoint skills
  • Financial services experience a plus

Ecommerce Channel Consultant Resume Examples & Samples

  • Build customer/client driven environment
  • Strong Relationship Management & Communication skills
  • Skilled at Resolving business issues/conflicts in a productive manner
  • Excellent problem management and resolution
  • Proactive - Constantly raise the bar
  • 2-3 years experience in Product Management, eCommerce, Technology, Finance, and/or Operations
  • Ability to build cross-enterprise partnerships
  • Ability to work across multiple teams to resolve complex problems
  • Credit Card, Mobile, Insurance, Student, Military and/or Employee Banking Product Subject Matter Expertise
  • Understanding of Online/Mobile Operations

Ecommerce Marketing Analyst Resume Examples & Samples

  • Plan, manage, and execute our SEM and display programs to drive towards exceeding our key performance metrics and customer acquisition goals
  • Drive performance for multiple brands with different consumer profiles
  • Optimize and audit all current search campaigns on a daily basis to identify key levers and opportunities for improve efficiency
  • Deliver weekly, monthly, and quarterly performance reports for all channels
  • Work with display vendors and internal creative teams to execute relevant campaigns
  • Identify growth opportunities within Facebook, new partners, and Google betas
  • Manage day to day communication and work cross-functionally with other teams (ex. Merchandising, Product, Brand, Analytics, Content) to achieve mutual goals
  • Work with the tight-knit eCommerce marketing team to work together towards exceeding total eCommerce top and bottom line targets
  • Excel power user
  • Ability to organize and analyze data to identify opportunities for growth
  • A passion for online marketing and eCommerce, willing to learn and stay informed on the latest trends
  • A team player who is excited by challenges and prepared to take risks
  • A passion for the footwear and apparel industry
  • Creative thinker that is willing to tackle any challenge they encounter or is presented to them
  • Relentless work ethic and dedication to helping improve the digital landscape of multiple brands
  • Experience with SEM and Analytics Tools (ex. AdWords Editor, Marin, Omniture)
  • 1 year of SEM & Display experience, preferably with a B2C eCommerce brand is a plus
  • Experience working directly with display vendors is a plus

Business Consultant Ecommerce Resume Examples & Samples

  • Pro-active mindset, ability to think end-to-end
  • Good planning and analytical skills
  • Fluent English (verbal and written),

Supervisor, Ecommerce Customer Care Resume Examples & Samples

  • Manage customer care teams that provide tier 1 and tier 2 phone and email support
  • Develop and improve quality standards through monitoring and process improvement
  • Create and develop processes and procedures that support the Customer Care and the eCommerce teams
  • Development and facilitation of new hire and ongoing training curriculum with a focus on
  • Technical\product training
  • Call quality
  • Manage customer facing content and communications
  • Develop continuous process improvement mechanisms around Key Performance Indicators
  • Actively manage the performance of Customer Care through KPI reporting, hiring\staffing, monitoring, and training
  • Ability to log into and take customer calls on a weekly basis, while maintaining all Advisor performance metrics

Websphere Ecommerce Administrator Resume Examples & Samples

  • 5+ years of experience in installation, configuration, tuning and administration with WebSphere Application Server ND v7 - must be able to apply fix pack
  • 3+ years of experience with installation, configuration in ecommerce - must be able to upgrade featurepack and fixpack
  • 3+ years of experience in SOLR Administration - must be able to migrate solr
  • Experience in Web Application and Middleware technologies
  • Experience in SSL certificates
  • Experience with AEM / CMS is a plus
  • Very detail-oriented and experienced working in a production environment using Change Control practices and working under technical project plans and timelines
  • Knowledgeable with Dynacache configuration and troubleshooting
  • Proficient with WebSphere tools including IBM Heap Analyzer, PMAT, Thread Analyzer, and can read GC logs
  • Knowledgeable with DB SQL commands. Work with DBAs on system setup and troubleshooting
  • Experience with DB2 installation and upgrades
  • Proficient with WebSphere performance tools such as Wily Introscope and Tivoli Performance Viewer
  • Working knowledge and understanding of Networking/Routing concepts, Checkpoint firewalls, F5 load balancers, MQ and DNS
  • Experience on AIX / UNIX and/or Red Hat Linux
  • IBM Certified WebSphere Commerce v7 administrator a plus
  • Diligent in creating and updating documentation
  • Ability to work independently on projects
  • Able to collaborate in a team environment
  • Strong written and verbal communication skills are required

CIB Tech-client Technology Ecommerce Infrastructure Performance Testing Resume Examples & Samples

  • 5+ years experience on performance testing especially on infrastructure related
  • Expert in Performance testing tools such as Load Runner and others
  • Some Java, JSP and other scripting language
  • Some Messaging technologies such as tibco/mq/nirvana
  • Splunk or other dashboard or reporting tools
  • No SQL database such as Mongodb/Couchdb/HBase

Web Developer Ecommerce Registration Resume Examples & Samples

  • Strong HTML5, CSS, Javascript
  • Good PHP experience
  • Must know javascript frameworks including Backbone, JQuery, Require
  • Must be able to implement visual changes based upon screen shots provided by design
  • Experience with interactive end user applications
  • Experience using JSON based RESTful Web Services
  • Experience with unit testing frameworks such as Mocha or Jasmine for Javascript or Cucumber for PHP
  • Design, develop, and maintain web applications
  • Ensure applications are developed with sufficient unit test coverage
  • Work closely with QA to iterate on bug fixes
  • See all changes through to production deployment
  • Contribute to peer reviews of code

Assistant Manager Site Experience, Ecommerce Resume Examples & Samples

  • Support E-Commerce Production Manager in managing day-to-day homepage, content, and promotional execution for all of The Jones Group e-commerce websites
  • Ensure accuracy of all website calendars, events, promotions, content updates and campaigns
  • Perform competitive analysis; review industry information for current trends and opportunities
  • Manage day-to-day homepage, content, and promotional execution for all ecommerce websites
  • Work closely with IT to ensure production deadlines are being met and daily workflow process is optimized
  • Continuously gauge usability and content effectiveness by gathering and analyzing data to make recommendations based on those results
  • Serve as subject matter expert for ecommerce platform capabilities, features, and functionality
  • Regularly and rigorously report on customer satisfaction and communicate opportunities for optimization, profitability growth, and improvements in competitive strategy
  • Assist ecommerce team in deepening internal relationships and service with Brand Marketing
  • Support the development of strategies that meet revenue growth and brand engagement goals, while serving the needs of customers
  • Work cross-functionally with Strategy and Merchandising teams to execute business objectives and enhance customer acquisition and retention efforts
  • Work with Creative, Copy, Marketing, Legal, etc. to coordinate and develop all copy & creative assets
  • Work with IT to ensure production deadlines are being met and daily workflow process is optimized. Work with QA to ensure site accuracy and availability
  • Work with Customer Service to anticipate customer response and resolve issues
  • Bachelor’s Degree, in Business, Marketing, Communication, Technology, or related field
  • 3 years’ experience web marketing/ecommerce business experience
  • Detail-oriented, ability to multi-task; Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment
  • Excellent interpersonal, written and verbal communication skills
  • Must be a brand advocate and have customer focus
  • Thorough understanding of website metrics, data analysis, and reporting tools and basic financial concepts
  • Demonstrate ability to lead self and maintain a professional demeanor, exhibit poise under all conditions, work effectively in a team environment, build effective and respectful interpersonal relationships and be an effective role model for the team
  • Understanding of web technology- graphics, browsers, etc
  • Understanding of online ecommerce, social and marketing space (paid search, comparative shopping, email marketing, affiliates, etc.)
  • Self-motivated learner with a natural curiosity for evolving technologies
  • Resourceful, with the ability to work independently and solve problems proactively
  • Solid mathematical skills - Ability to calculate figures such as discounts, interest, commissions, and percentages. Ability to apply concepts of basic algebra and geometry
  • Knowledge of Demandware, Omniture, Google Analytics a plus

CIB FX Ecommerce Tech Lead VP-singapore Resume Examples & Samples

  • Coordinate level 3 support coverage in the region for FX ecommerce application
  • 7+ years hands-on experience in core Java
  • 4+ years experience in an investment banking front office role
  • Knowledge of Python required
  • Some C++ experience required
  • Fluency in Mandarin preferred

Ecommerce Operations Director Resume Examples & Samples

  • BS Degree. MBA a plus
  • 7 years or more of eCommerce management experience, required. Apparel experience is preferred
  • Experience managing direct reports, financial budgets and/or plans
  • Proven strategic and tactical thinker with excellent quantitative and analytical skills
  • Able to quantify business results and identify opportunities
  • Extensive knowledge of the eCommerce industry and technologies, a plus
  • Excellent presentation and communication skills (both written and oral)
  • Experienced with creating management reports and presenting to senior management
  • Excellent project management and Microsoft office skills

Ecommerce Director Resume Examples & Samples

  • The ideal candidate will have experience managing ecommerce within a multi-channel company
  • All candidates must have 7+ years previous experience in e-commerce or digital marketing with a strong track record working in the digital space
  • Must be well-versed in customer acquisition and retention techniques with a proven track record in driving significant traffic and sales growth
  • Demonstrated ability to manage a P&L or line of business. Core operational strength and the ability to make the right budget decisions to drive business success
  • Demonstrated experience managing quantitative information and iterative testing to drive business decisions
  • Ability to incorporate a strong aesthetic sense into our work, to evaluate copy and content, and to align marketing messages for a superior customer experience and brand communication
  • Demonstrated ability to lead, manage, develop, and grow teams and to be inspiring to others. Also able to work collaboratively with cross-functional teams
  • Ability to communicate clearly both verbally and in writing
  • Highly analytical, able to draw conclusions from sales reports, web analytics, and other systems
  • Ability to work well across the organization and with 3rd parties
  • Experience in cosmetics, luxury, fashion, and/or consumer packaged goods a plus

Ecommerce Consumer Rep Resume Examples & Samples

  • Maintain high level of customer service by responding to requests and inquiries with accurate information to consumers in a courteous, efficient and timely manner
  • Process moderate to high levels of consumer inquiries via telephone, e-mail and correspondence
  • Select replacement styles to be processed for warranty replacement. Requires research of older garments and knowledge of current styles to accurately select a replacement. Effectively use JDE for inventory inquiries, order entry and warranty repair status
  • Provide accurate information regarding product features, specifications and recommended uses of Columbia Sportswear and Sorel apparel and footwear. Provide information on where to purchase garments using internal product locating applications in addition to various consumer inquiries
  • Display a positive attitude toward the Consumer Services Team by maintaining professionalism, respect, courtesy and support to others
  • Update training manual and consumer correspondence during the Spring/Summer season
  • Provide training for members of the consumer department as well as employees from other departments
  • Act as a member of the Customer Service team by maintaining a high professional standard in individual behavior for the demonstration of respect, courtesy and professionalism to others

Ecommerce Producer Resume Examples & Samples

  • Three to five year’s experience and Bachelor Degree from college or university (MBA a plus)
  • Proficiency with Web Analytics tools e.g. Google Analytics, Omniture or Coremetrics required
  • Proven track record working in the internet space leading website management
  • Expert ability at influencing others and works effectively with all levels of an organization
  • Able to work both independently and collaboratively as part of a team
  • Excellent project management, Excel and Microsoft office skills

Ecommerce SEO Functional Expert Resume Examples & Samples

  • You will own the Brazil SEO KPIs - not only help defining, but also monitoring and reporting Brazil's performance to your line manager and the Global SEO team
  • You will utilize the existing SEO and web analytics tools to maximize the channels potential with the support of the Global SEO Analytics manager (SEO analytics tools, Webmaster tools, proprietary tools…)
  • Monitor local SEO performance and the results of various SEO projects, initiate further SEO projects in collaboration with the global SEO team and local markets (projects may relate to technical changes, content, UX, Social media, PR…)
  • Keep yourself and the Brazil channel staff up to date with the latest news/changes in the search industry (especially re: changes that impact SEO and the other channels)
  • ONSITE: Collaborate with the global SEO content manager as well as the Global SEO technical manager to find ways to improve Brazil's onsite SEO performance
  • OFFSITE: Identify and connect with the key stakeholders in the markets to drive offsite initiatives (while leveraging the global SEO team to drive the right processes and trainings for the LAM region)
  • Team up with other members of the LAM SEO/SEM team, the LAM analytics team, Product Marketing and various eCommerce counterparts to create synergy and drive revenue
  • Bachelor’s degree in Business, Marketing or quantitative field/ minimum of 2 years of experience in eCommerce business intelligence environment – preferably in apparel or footwear retail
  • Passion for SEO and search engine marketing
  • Ability to communicate throughout all levels of an organisation both technical and non-technical and “promote“ SEO across the business
  • Exceptional attention to details and analytical mindset
  • Self-starter with ability to drive projects with minimum supervision / management
  • Fluent in Brazilian Portuguese and English, Spanish is highly preferred

Ecommerce Operations Manager Resume Examples & Samples

  • Deep Ecommerce experience
  • 5+ years of IT Quality Assurance and Project Management experience
  • 2 years of experience in a technical leadership role
  • Experience defining standards for development of manual & automated test scripts, deployment and reuse
  • Strong collaborative skills to work across stakeholder groups to translate goals and objectives into delivery strategies
  • Demonstrated leadership capability, including ability to motivate and mentor others within work group
  • A passion for leadership and building a strong QA community in which to share knowledge and grow the overall QA competency at Fossil
  • Deep knowledge and hands-on experience with iterative and waterfall development methodologies
  • Prior people management experience

Ecommerce Copywriter Resume Examples & Samples

  • Excellent written and verbal communication skills; including fantastic writing ablitities, strong understanding of grammar and punctuation. Copy editing experience is a plus
  • Strong creative abiltity and understanding of maurices target customer
  • Ability to accurately describe product, attention to detail
  • Active interest in fashion trends
  • Abiltity to multi-task
  • Abiltity to collaborate with others, form partnerships, and share feedback

Ecommerce Photo Coordinator Resume Examples & Samples

  • 3-5 years experience working in a fast-paced environment with strong customer/vendor relationship skills
  • Strong communication skills: verbal, written, follow up, and the ability to build and maintain strong relationships
  • Intense attention to detail
  • Microsoft Word, Excel and Power Point required. Experience on both PC and Mac platforms preferred

Director of Ecommerce Resume Examples & Samples

  • Lead and manage all IT activities and strategy for supporting the A&F e-Commerce business
  • Manage the eCommerce development team responsible for desktop and mobile websites, native applications on mobile platforms, enhancements, maintenance, content, design changes, launching promotions, product placement with categories, inventory integrity and cross sell accuracies
  • Manage the Web Engineering team responsible for global site operations, website performance and availability, code deployments, and website infrastructure
  • Manage the Demandware-powered international commerce platform serving Asia
  • Manage the Stibo-powered Product Information Management (PIM) platform
  • Work closely with all business stakeholders and ensure IT deliverables are aligned with the business roadmap, to maximize site traffic, improve conversion rates, and drive sales demand across all A&F websites
  • Ensure optimal site performance, response time, and availability through active management and oversight
  • Minimum 10 years experience in direct-to-consumer technologies with at least 5 years experience in a management or leadership role
  • Experienced with large-scale eCommerce platforms – IBM’s Websphere Commerce Suite background is preferred
  • Experienced with website integration from 3rd party service providers such as Search, Analytics, Content Management, etc
  • Managing international websites and global eCommerce experience preferred
  • Possess excellent written and oral communication skills, strong interpersonal, organizational and leadership skills, and high degree of professionalism
  • Possess the skills necessary to lead effectively in a culture of rapid change
  • Model the behaviors that demonstrate commitment to our A&F corporate values
  • Demonstrate the proven entrepreneurial ability to deliver substantial productivity improvements to favorably impact business profitability
  • Be willing to challenge traditional wisdom and advance innovative ways of addressing business challenges and resolving problems
  • Possess the orientation and competencies necessary to collaborate and work effectively with diverse groups, and align with internal and external customers
  • Be committed to accomplish goals through persuasion, influence and negotiation
  • Possess a good sense for administrative quality; able to prioritize, multi-task and effectively implement continuous improvement
  • Understand and articulate the “big picture” and helps others to deliver against it
  • Be able to take a key concept or message and (combined with their online and retail knowledge and business acumen) define new strategies and tactics
  • Possess a track record of influencing strategy and policy based on knowledge and experience of industry best practices

Ecommerce Translation Coordinator Resume Examples & Samples

  • Track content as it goes through the translation process
  • Provide updates on the progress of translations to key team members
  • If needed,help with the expediting of translations
  • Escalate and communicate delayed, incomplete, or incorrect translations
  • Oversee and help execute changes to translations (new text, corrections, etc)
  • Recommend improvements to processes where applicable
  • Request and consume feedback on quality and interpretation of translations
  • Audit sites to determine where translations are missing
  • Fluency in Japanese, Simplified Chinese, or Traditional Chinese preferred
  • Curious,analytical mindset and aptitude for problem solving
  • Self-motivated with a sense of ownership, a willingness to learn, and a strong desire to succeed
  • Must balance competing priorities and demonstrate the ability to work without direct supervision

Ecommerce Compliance Coordinator Resume Examples & Samples

  • Assist with various domestic and international legal projects in the areas of marketing, consent, data collection and usage, consumer rights, and tracking. This includes taking part in meetings with internal business partners, documenting current functionality, reviewing legal counsel feedback and following up with questions and callouts
  • Audit legal compliance on the websites and apps, including a review of legal documents, matrices, emails, and texts
  • Conduct benchmarking on other retail websites to gauge how other competitors are approaching legal compliance
  • Search and summarize current and new legislation based on legal guidance provided via webinars and published articles
  • Provide support with the privacy policy inbox, including responding to emails, documenting requests, creating tasks to delete accounts, and working with the vendor to unsubscribe email addresses and phone numbers
  • Test current and new functionality, and oversee legal content and necessary changes on the websites
  • Make updates in the content management system
  • Multi-tasker with strong organizational and communication skills
  • Ability to set goals and meet timelines, to accomplish specific tasks within a given timeframe
  • Solid project management and inter-departmental coordination skills
  • Strong detail orientation and high degree of accuracy
  • Extremely dependable with ability to thrive in a fluid and demanding environment
  • Proficiency with Microsoft Office

Senior Project Manager Business Development Ecommerce Europe Resume Examples & Samples

  • Identify new business opportunities/innovations to drive additional revenue and consumer data acquisition for European eCommerce
  • Translate opportunities into business cases that reflect implementation efforts against revenue derived from a given initiative to asses Return On Investment
  • Create roadmap that reflects new business opportunities for budget submission and approval
  • Align the roadmap with European demand manager for overall EU roadmap submission
  • Build project plans to ensure successful implementation of new business opportunities
  • Organize and direct cross-functional business project teams to lead projects to completion
  • Partner with Global IT program management team and eCommerce Global business solution team for solution assessment and effort estimation of projects
  • Produce reporting to track key metrics post project go live, relevant for the business model and analyze data to fine-tune and enhance the business post
  • Project management and project monitoring experience
  • Flexibility to handle multiple projects with tough timelines and changing scope
  • Good understanding of technical and business eCommerce projects
  • 3 to 5 years working experience in a consumer direct channel

Associate Producer Ecommerce Resume Examples & Samples

  • Oversee the execution of all digital marketing, promotional campaigns and online product stories for the Crocs Americas e-commerce sites
  • Work closely with channel managers and merchandisers to understand business objectives and strategy for each campaign
  • Assist in the traffic management process with the creative team to ensure delivery of all supporting media and assets for all campaigns
  • Create, manage and enforce timelines for world class execution of all campaigns
  • Manage changes to campaigns to ensure proper risk mitigation. Ensure proper escalation of material risks to P&L holders. This role personally responsible for successful campaign execution
  • Create and maintain detailed documentation and reporting for all campaigns – including dates, asset inventory, promotion details, status, progress and risks
  • Manage the approval process, ensuring all details and assets have been reviewed and signed-off on by appropriate stakeholders
  • Responsible for all administrative tasks in the go-to-market process, including but not limited to: note taking at meetings, timeline creation and management, writing and updating creative briefs, communications to project teams via email, uploading assets
  • Monitor the promotional and on-site calendars for changes
  • Attend the weekly go-to-market meeting; capture all changes, feedback, next steps and notes; syndicate meeting notes to the team; ensure follow-through
  • Lead and set the agenda for the weekly production meeting; get status updates from all team members; capture statuses, next steps and notes to syndicate to the team; ensure follow-through
  • Attend the weekly create review meetings; capture all changes and feedback during the meeting; communicate notes to the team; ensure all feedback is incorporated in creative revisions within scheduled timeline
  • Organize and deliver campaign assets using department tools (Basecamp, Scene7)
  • Facilitate the QA and review of emails, site assets, and promotional setup on staging pre-launch
  • Documentation and reporting as required to achieve objectives
  • The successful candidate will have experience working in a complex corporate structure and an ability to influence across departmental boundaries to effect positive change
  • This individual will have the following knowledge, skills and personal characteristics (required)
  • Bachelor's degree in business, computer science or similar
  • 1+ years in B2C eCommerce or digital agency experience required
  • Comfort with ambiguity and frequent change
  • Self-starter who works well in a demanding, fast-paced, and high-performance environment
  • Willingness to work off-hours during busy season
  • Positive and enthusiastic attitude
  • High level of comfort with MS Excel, MS Powerpoint, MS Word, Google Docs, MS Project (or similar)
  • Some level of comfort working with HTML
  • Previous experience with many of the following
  • Workflow management
  • Offline retail or merchandising experience helpful
  • Understanding of social media, digital processes, and emerging technologies experience is a bonus
  • Applicants should have an interest in e-commerce, digital marketing, and brand
  • Environment is an open cubicle setting/noise level is moderate
  • Ability to sit for extensive periods of time, but employee might also be required to stand, walk, kneel, or balance
  • Operate a computer for extensive periods at a time
  • Ability to carry/lift up to 10 pounds and occasionally lift/carry up to 25 pounds

Ecommerce Projects & Analytics Director Resume Examples & Samples

  • Lead project management & implementation, navigating within overall company to get details and help accomplish objectives at hand for eCom
  • Run quick business case or opportunity evaluation and powerpoint presentations with little guidance
  • Provide big picture overview and challenge dimensions on eCom projects
  • Ask questions in all situations (either for clarification or challenge assumptions, decisions and others)
  • Prepare selected analysis such as market investigation, competitor monitoring
  • Propose net sales and margin growth opportunities to be prioritized and developed
  • Collaborate with business stakeholders to understand relevant goals, targets, and KPIs. Create reports and dashboards to support business objectives. Train and support business users to empower them to make data-driven decisions
  • Deliver analysis, insights, and recommendations to support enhancements to site usability, content, marketing, and the overall customer experience
  • Be the key contact on negotiating/implementing B2B2E partnerships
  • Excellent project management skills, including the ability to work on several projects simultaneously on a global level
  • Excellent problem solving– able to identify, analyze and propose solutions to various technical and business issues
  • Ability to understand and explain complex issues, but also clearly identify and communicate the situation at a high level
  • Understands and can calculate retail math and ecommerce key performance indicators
  • Preferable functional knowledge of eCommerce content, search engine optimization, search engine marketing, user experience, analytics and core eCommerce capabilities
  • Bachelor in any Engineering from Brazilian renowned schools, with at least 5-6 years of working experience as business analyst, project resource, project leader @ Big consulting firm or renowned company
  • Strong analytical skills to support business case and synergies analysis
  • Solid structuring and project management skills
  • Preferable any consulting experience
  • Project management related courses are a plus as well as eCom experiences
  • FLUENT ENGLISH and SPANISH, ideally Portuguese, Strong MS office skills, with an emphasis on Excel and Powerpoint (to be tested on interviews)
  • Hands-on experience in enterprise web analytics and web analytics tools such as Coremetrics, Omniture, or Webtrends

Ecommerce Reebok Merchandising Manager LAM Resume Examples & Samples

  • Merchandising or marketing related fields
  • ECom previous experience helps (ideally)
  • Responsible for all content push from guidelines of Reebok Brand team into (from Brand content - including Global and Local campaigns products, assets, descriptions, images etc.)
  • Work closely together with Brand Marketing team on content alignment (from development to execution)
  • Work closely with Marketing to understand product/brand priorities and ensure timely product launch in all eCom sites and proper concept exposure,
  • Implement eCom calendar (including product launches), track inventory & detect growth opportunities
  • Implement merchandising Reebok for eCom, from initial Reebok Brand framework/recommendation, working together with Retention Manager and SEM/SEO Mgrs to maximize opportunities, sales and inventory turnover
  • Manage assortment planning & merchandising for eCom, including efficient forecasting of purchases & inventory management guaranteeing availability online
  • Ensure online product display
  • Sell-thru and sales analysis
  • Closely follow price strategy & harmonization across all categories and channels as per local policy
  • Research eCom customers characteristics, shopping behaviours, etc
  • Monitor competitors performance and extract insights to recommend overall Brand/product value propostion improvements
  • Excellent spoken and written English and Spanish
  • 3-5 years of experience (senior position) in merchandising or product marketing field
  • Ideally Reebok products knowledge
  • Previous eCom experience helps

Ecommerce web Producer, Rodale s Resume Examples & Samples

  • Project manages the production and design workflow, setting expectations, defining scope and timelines and providing project status updates
  • Participate in, review and define functional requirements
  • Execute enhancements and refreshes to our content and ecommerce site, working with teams from concept to launch
  • HTML and CSS with a keen eye for detail in coding design mocks
  • Update, support and optimize email newsletters
  • Manage integration of third party service providers and vendor produced projects within current architecture and systems
  • Perform QA testing; bug reporting and tracking follow-through
  • Deployment of content, campaign and promotion updates
  • Maintains up-to-date web standards and best practices
  • Liaison and collaborate with back-end developers on site enhancements
  • Project management, organization and time management
  • Experience with and interest in best practices for and updates for digital content, email newsletters, social media and video platforms
  • Effective communicator with good written and oral skills
  • Excited about problem solving and finding creative solutions
  • Knowledge of mobile development and responsive design
  • Strong understanding of cross-browser issues and resolutions
  • Knowledge of coding for responsive design applied to mobile a plus
  • Photoshop skills a plus
  • 3+ years experience with digital media web production, front-end coding and working in a CMS for digital product support; ecommerce experience preferred
  • Working in a CMS: Specifically Drupal, Demandware E-Commerce platform, Wordpress
  • Experience with mobile development and responsive design a plus
  • Expert in HTML, CSS, experience with HTML5, CSS3 and jQuery; AJAX a plus
  • Relevant application of programs within MS Office software and Adobe Creative Suite, particularly Photoshop
  • LI-MH1

Ecommerce Merchandising Consultant Resume Examples & Samples

  • Support countries to manage assortment planning & merchandising for eCom, considering omni-channel approach (offering online 100% of OR range) and optimizing the LAM range
  • Work closely with CMs, BM and CTC team to understand concept and brand priorities, to ensure proper product offer and timelines on eCom. Drive freshness every month with key concepts for all brands, categories and genders
  • Research eCom trends, customers characteristics, shopping behaviors, and competitors movements to propose additional opportunities for the business
  • Work closely with CMs to identify growth opportunities for eCom, giving input of specific product / concept needs based on your knowledge and historical data, consolidating the request / feedback of all LAM countries
  • Develop and execute all eCom merchandising report tools for all LAM countries, with actions and alternatives to achieve eCom KPI’s by analyzing (sell thru, best-sellers, std margin, ABC analysis, current season, old season, promo) the reports
  • Support all LAM countries on product online benchmarking and pricing monitoring, among main players
  • Monitor and promote the optimization of Sorting Rules to leverage the user experience and increase conversion rate
  • Implement personalized experiences (Certona tool) in all LAM countries to optimize the customer journey and improve sell out. Define in cooperation with the countries the personalization goals and the business rules. Monitor and frequently improve the personalization goals
  • University Degree in Engineering with analytical background / MBA preffered
  • 2-3 years' experience in Merchandising or Product Marketing
  • Fluent in Portuguese, Spanish and English verbal and written communication skills

Solution Architect Ecommerce Resume Examples & Samples

  • 5 years identifying system requirements and creating business critical solutions, including customization and implementation
  • 3 years of experience architecting at least one large scale Demandware eCommerce system
  • 3 years of experience in each of the following
  • Demandware in a multi storefront setup
  • Hands on ERP experience (and SAP Or Navision)
  • Experience with POS integration and payment terminal integration with POINT
  • Experience deploying physical hardware architecture, caching and network infrastructure including Akamai technology
  • Performance optimization and testing, and scalability tuning
  • Experience with SaaS / PaaS solutions and restrictions
  • Experience with product catalogues systems and Product Enrichment solutions
  • Experience with CMS tools and strategies, JIRA project management tools and bug tracking, Coremetrics
  • Must have Demandware Developer or Architect certification
  • Position is eligible for Employee Referral Program

QA Engineer, Ecommerce Resume Examples & Samples

  • As a Software QA Engineer, you will work within the software development team to ensure the delivery of a pixel perfect, customer-facing, eCommerce shopping experience across four brands and 26+ global sites. Your duties may include
  • Perform black box and white box testing as needed, through manual, automated or semi-automated means. The test scope may include but may not be limited to exploratory, smoke, acceptance, functional, regression, performance, load, stress, security, usability, user-experience, and data quality tests
  • Create automated test frameworks and/or toolsFile bugs in the defect tracking system Verify bug-fixes and perform regression testingInvestigate, identify and expand areas of automation
  • Communicate quality issues and risks with the software development team and business stakeholders
  • Assist in mentoring junior QA team members, to help elevate both their technical and soft skills
  • Advocate for proactive, preventative QA techniques and philosophies to be integrated into other business unit areas to improve whole system quality and the user experience

Senior Manager Product Owner Ecommerce Resume Examples & Samples

  • Identify opportunities & prioritise the EMEA front-end change roadmap, ensuring they are aligned to address the wider business targets of EMEA
  • Provide input into the global UX team, ensuring global initiatives meet & address European consumer and business needs
  • Optimisation Program
  • Own the EMEA testing roadmap, ensuring the roadmap not only validates wider RFCs but also optimizes existing features and functionality
  • Establish a third party vendor relationship that allows the market to roll out POCs quickly
  • Use user testing, AB testing and web analytics tools to ensure opportunities are identified and data is driving key decisions across the business
  • Consultation
  • Educate teams on what works for our consumers, ensuring focus is on components that drive engagement and ultimately conversion
  • Provide an input funnel for marketing, merchandise and CRM teams to further improve their business objectives
  • Onsite Merchandising
  • Establish onsite Merchandising guidance to improve optimize and improve conversation
  • A/B Test Merchandising role
  • Research onsite Merchandising feature and follow trneds
  • Proven negotiation skills
  • Advanced Analytical skills
  • Experience owning & executing cross-functional projects
  • Data driven mindset. Numbers are what drive our business
  • Strong communication skills. Able to adapt the message to the audience, be it developers or executives
  • University degree in logistic, finance, supply chain management, economics or similar discipline, or equivalent relevant experience

Ecommerce Customer Service Representative Resume Examples & Samples

  • Customer Service – respond to all management and customers’ requests and needs
  • Organization – responsible for maintaining all RMA approvals on files
  • Excellent communication/listening skills and have experience in conflict resolution

Director of Ecommerce Operations Resume Examples & Samples

  • Drive Strategic Omni-channel and Website Initiatives: Collaborate with business partners to deliver site enhancements and provide strategic direction. Lead operational diligence, scoping and planning coordination across all functional areas to generate ROI assessments and implementation plans. Prioritize systems, features and website enhancements
  • Support Forecasting Process: Work closely with Direct Marketing, Merchandising and Finance to produce monthly net sales forecasts, strategic initiative performance and variable expense projections. Oversee daily forecasting and communication to operational partners in Fulfillment Centers and Customer Service call center
  • Develop Reporting and Analysis: Provide operational/supplemental analysis and reporting as needed for operations, IT, logistics and finance partners
  • Lead operational and financial analysis of key performance indicator (KPI) trends as well as expense variance reporting and analysis. Prepare ad hoc analysis of selected operational and financial topics to support decision making by the Direct Management team. Review and interpret operational KPI analytics and suggest system enhancements and operational improvements
  • Create and maintain project materials, such as business requirements, timelines, cost estimates and status reports
  • Facilitate meetings with key stakeholders and liaise with relevant parties to create, establish, and update online policies
  • Develop and maintain positive relationships with internal departments and external vendors
  • Keep abreast on industry trends, best practices and competitors’ sites

IB IT & Ecommerce Support Analyst Resume Examples & Samples

  • Provide continuity and stability across the production environment as part of a global 24x7 support organisation
  • Respond to and resolve production issues in a timely manner to minimise impact
  • Prioritise, coordinate and plan changes to the production environment to ensure robust and problem free application releases
  • Review and influence design, architecture, standards and methodologies across the application and infrastructure technology stack
  • Manage availability, latency, scalability and efficiency of services by engineering reliability into software and systems
  • Work within a dynamic, agile and continuously improving environment whilst ensuring uptime and availability of the application
  • Plan and participate in disaster recovery and business continuity exercises
  • At least four years of work experience, preferably gained within a financial organisation
  • In-depth Linux/Unix experience
  • Solid shell scripting and Perl programming skills
  • Expertise in analysing and troubleshooting large-scale, highly resilient, distributed ecommerce systems within aggressive SLAs
  • Strong understanding of networking, middleware and messaging technologies, infrastructure and protocols
  • Experience of automated application deployments in a highly distributed production environment
  • Exceptional analytical abilities coupled with a strong sense of ownership, urgency and drive
  • Flexible, hands-on and proactive approach to working
  • Ability to accommodate periodic on-call and out-of-hours duties
  • Application development tools / methodologies – Agile, Atlassian JIRA, Sonatype Nexus, GitHub, Java
  • Collaboration tools – Atlassian Confluence, Microsoft SharePoint
  • Databases – Apache Cassandra, Oracle, VMware vFabric Gemfire, Neo4J
  • Deployment / configuration management tools – BMC BladeLogic Automation Suite, Apache ZooKeeper, Autosys, Swift
  • Messaging – 29West Ultra Messaging, TIBCO Enterprise Message Service
  • Monitoring tools – HP OpenView, OpTier APM, Splunk
  • Networking – F5 BIG-IP / 3DNS, Accelerated Data Node Manager, VeriSign SSL certificate management
  • Operating systems – Red Hat Enterprise Linux, Microsoft Windows 7 / XP
  • Rich Internet Applications – Adobe Flex, Adobe Flash Player, Adobe LiveCycle Data Services, HTML5, RTMP, WebSockets
  • Search – Attivio Active Intelligence Engine, Adobe CQ5
  • Service management tools – ServiceNow
  • Streaming video – Adobe Media Server, Cisco MXE Media Experience Engine
  • Web / application servers – Apache HTTP Server, IBM WebSphere, Apache Tomcat
  • Web analytics – Webtrends Anlaytics
  • Web browsers – Microsoft Internet Explorer, Google Chrome

Associate Buyer, Ecommerce Resume Examples & Samples

  • Excellent time management, organization, and communication skills
  • High level of proficiency in excel; specifically pivot tables, formulas, and Vlookups
  • Understands retail vocabulary and the application of retail math
  • Develop a point of view about product assortment and business opportunities
  • College degree preferred

Ecommerce Operations Engineer Resume Examples & Samples

  • Monitor and maintain portfolio of 6+ domestic and international Kate Spade & Company ecommerce sites
  • Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions
  • Coordinate and collaborate with internal and external resources providing outstanding, rapid-response email and phone-based technical support
  • Escalation of unresolved issues is required; maintaining ownership of issues through resolution
  • Provide subject matter expertise for functional and technical aspects of the DemandWare ecommerce platform
  • Maintain a high level of technical knowledge on web technology, SaaS offerings, development trends, and other industry related trends
  • Maintenance and Management of internal support tools, systems, and related roadmaps
  • Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe
  • Level 2 Support of ecommerce Sites
  • On call 24/7 based on a revolving schedule for site monitoring with resolution
  • Minimum five (5) years of technical software product development and support of a best in breed ecommerce platform
  • Must be able to communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions
  • Able to work in a fast-paced environment, including prioritizing and mutli-tasking while paying close attention to detail
  • Previously used project/task management software system
  • Experience launching web sites thru full project life cycle, working with the business to Identify requirements, design, develop, QA and launch end product
  • Experience working and coordinating directly with the Ecommerce business
  • Demonstrate strong technical acumen for troubleshooting and problem solving
  • Must be able to quickly assess issues and react to changing circumstances and new information
  • Working knowledge of HTML, CSS, JavaScript, XML, PHP, Ruby, DemandWare, mySQL, MSSQL
  • Internet protocols: SMTP, HTTPS, SOAP/REST
  • Bugzilla / JIRA experience a plus
  • Command line SVN
  • Experience with 3rd party commerce integrations across ESP, OMS, WMS, Analytics, Scene7, Ratings & Reviews
  • Exposure to PII & PCI policies
  • Prefer experience working in a fashion / multi-brand environment
  • Experience with Demandware architecture and capabilities a plus
  • Bachelor’s degree in Computer Science, MIS, Business or related field preferred

Assistant Buyer, Ecommerce Resume Examples & Samples

  • Ability to multitask and focus in a busy atmosphere, shift priorities if needed
  • Comfortable with team based work structure, ability to demonstrate flexibility
  • Strong eye for detail and strives for a high level of accuracy
  • Analyze a problem and formulate a logical rationale for the decision
  • 1-2 years relevant experience in planning/buying preferred

Planner, Kid s, Ralph Lauren Ecommerce Resume Examples & Samples

  • Forecast sales, margin and inventory turn by month, at a brand level and communicate business performance during the monthly forecast meetings
  • Partner with the merchant team to analyze current sales trends and on order at a brand level and adjust the forecast accordingly
  • Create brand and category level quarterly hindsight reports to drive strategic assortment decisions for future quarters and in-season management
  • Plan and project receipt flow for basic items to support sales forecasts
  • Manage basic model stock levels in the system to support sales forecasts
  • Prepare weekly sales recaps to aid in business analysis; track current selling to the plan
  • Provide analysis around promotional events and iconic product, as-needed
  • Establish, nurture, and utilize internal and external partners to drive the business
  • Facilitate ongoing communication with buying teams
  • Partner with buying teams to develop markdown recommendations
  • Lead special projects and business opportunities on behalf of the Planning team
  • Fluent in retail math
  • Utilize logical thought processes to solve problems
  • Confident and independent recommendations and accountability for managing and achieving business goals
  • Decision making capability clearly driven by conceptualizing future opportunities and developing strategic business initiatives
  • Creative, assertive and solution-oriented when faced with difficult business performance and/or challenging directives from senior management
  • Influence, present and defend a business argument both one-on-one and in a group setting
  • Adapts easily to rapidly changing situations and demonstrates flexibility in juggling priorities
  • Comfortable conducting database queries and creating reports. Experienced at manipulating data from multiple sources
  • Proficient all MS Office applications. Advanced Excel skills a must
  • Retail experience required. Online experience a plus
  • Bachelors Degree or equivalent training and experience
  • At least 4 years planning and/or allocation experience

Director Security Ecommerce Resume Examples & Samples

  • 10+ years of Information Security experience, including web services security or experience creating secure online applications
  • Strong knowledge of a variety of Operating Systems (eg: Linux, Windows, Unix, OS/400)
  • Strong knowledge of up-to-date web and application development languages (e.g. JavaScript,
  • Strong knowledge of SAP hybris
  • Familiarity with inventory and order management systems
  • Experience in generation of security and risk metrics/dashboards
  • Experience at PCI-scoped merchant managing ISO 27000 based program
  • Experience managing security awareness programs at retail or hospitality organization

Ecommerce Marketing Coordinator Resume Examples & Samples

  • Minimum of 2 years of experience in Marketing or Digital/Email experience
  • Must be organized, detail-oriented and self-directed
  • Ability to adapt quickly within a fast-paced and deadline-driven environment
  • Strong Excel skills and Microsoft Office experience
  • Passion for digital marketing and consumer goods
  • Familiarity with ecommerce and email marketing systems, such as Exact Target, Omniture, Dovetail, etc
  • Familiarity or interest in working with CRM systems
  • Sense of humor and strong work ethic are a must
  • Interest in learning about the digital and ecommerce space

VP of Ecommerce Resume Examples & Samples

  • Help drive the technology selections for the E-Commerce team; create requirements and evaluate potential vendors while owning the design, integration, testing and maintenance for these new tool installations
  • Lead technical web development projects, ensuring collaborative engagement between development team and other cross functional team members
  • Analyze and improve performance and stability of websites
  • Manage relationships with technology partners, such as performance monitoring services and platform partner
  • Act as a point of contact for operational issues and drive solutions in order to improve process to increase overall efficiencies
  • Manage the process and implementation of fulfillment, redemption and shipping
  • Manage an outsourced site, while maximizing opportunities to improve the customer experience
  • Establish internal SEO/SEM/retargeting strategies and goals to measure the advancement and results over time
  • Managing complex technical marketing, database and site functionality-related initiatives
  • Knowledgeable about emerging trends and advancements in web technologies in order to identify key opportunities to improve business processes
  • High-level strategic thinker with a solid understanding of business strategy
  • Experience in integrating Marketing/Merchandising objectives into overall strategy
  • Creative and flexibility skills in order to motivate and bring innovation to the business
  • Excellent communication skills in order to effectively collaborate in a cross functional team environment
  • Strong sense of urgency
  • Working knowledge of web technologies: HTML5, CSS3, JavaScript, JQuery, REST, Ajax, JSON
  • Experience with capacity planning, load and performance testing
  • Experience with SEO, web analytics, tag management, payment processing
  • Ability to develop teams and build strong relationships across the organization

Associate Planner, Ecommerce Resume Examples & Samples

  • Develop, implement and manage sales targets on a monthly basis to the department level for Ecommerce
  • Manage gross margin profitability though monthly re-forecasting of sales, cost flow, inventory positioning
  • Identify opportunities and liabilities. Offer recommendations on appropriate action plans in order to optimize sales performance, flow, markdowns, and turn targets
  • Present department plans, analysis, forecasts and recommendations
  • Partner with the Buyer to ensure strategic assortment plans by category allowing for proper depth and breadth to support high and low volume stores
  • Identify key items and develop plans to the style/color level in order to optimize and benchmark sales
  • Create and manage in season weekly recaps to analyze sales performance to LY and plan to the style level where appropriate
  • Provide size scale analysis in order to optimize store assortments
  • Supervise allocation process
  • Manage Basic Stock Replenishment Program to the style/color store and size level
  • 3-5 years of planning experience
  • Advanced excel skills

Ecommerce Senior Merchant / Category Manager Resume Examples & Samples

  • Develop a compelling and consistent global product offering for category/segment
  • Interpret and incorporate local brief requirements in developing a global lineplan
  • Contribute to all aspects of Product Development activities
  • Inform and implement brand strategies
  • Identify and assist in developing quick response products
  • Inform an assortment plan that considers global and local requirements
  • Offer input to the brand's annual business plan
  • Participate in monthly financial review meetings and stay informed on what products are selling
  • Monitor and share competitor trends including pricing strategies for different markets
  • May manage one or more lower level Merchants
  • Geography Partner: Global Merchants collaborate and align with Buyer Merchant Leads to gain specific geographic expertise
  • Engage and educate affiliates to ensure understanding of merchandizing recommendations and develop insights into the local markets
  • Bachelor's degree in related discipline (8+ years combined college education and work experience may be substituted for a degree)
  • Minimum 5 years direct merchandising experience working at an apparel manufacturer, retailer or marketer
  • Minimum 3 years in a management role with responsibility for team leadership and development
  • Global experience is highly preferred
  • In-depth knowledge of merchandising and design trends in the global marketplace
  • Knowledge of garment design and construction
  • Knowledge of domestic and offshore suppliers and sources
  • Knowledge of cost of goods
  • Ability to perform inventory planning and volume forecasting (on a global level?)
  • Excellent communication skills - includes presentation, influencing and negotiation skills
  • Demonstrated ability to coach and mentor others
  • Demonstrates high degree of flexibility and initiative
  • Recognized as a category expert

Merchant, Ecommerce Resume Examples & Samples

  • Minimum 3 years of merchandising/buying experience in an apparel manufacturer or marketer
  • Proficiency with MS Office applications (Word & Excel)
  • Ability to prioritize
  • Ability to exercise judgment within defined procedures to determine appropriate action

Ecommerce Intern, Sunglass Hut Resume Examples & Samples

  • High proficiency in Microsoft Excel; working knowledge of Microsoft Word and PowerPoint
  • Basic knowledge of web analytics tools highly desirable
  • Strong sense of curiosity, urgency and self-motivation
  • Capable of working in an ever-changing, fast paced environment

Ecommerce Engineering Analyst Resume Examples & Samples

  • Develop a Release Strategy to support multiple development streams and frequent deployments
  • Monitor and enforce Change and Release management processes and policies
  • Identify and develop automation tools and dashboards to help management and project teams manage to deploy and monitor releases
  • Responsible for implementing and managing release processes for the progression of code in the development, test, and production environments
  • Conduct Release Readiness, Milestone, and Business reviews
  • Lead the development of scripts and automation tools used for Continuous Delivery to build, integrate, and deploy software releases to various platforms
  • Manage risk and resolve issues that affect release scope, schedule and quality
  • Identify, track, and report key release metrics
  • Coordinates the use of development and test environments in support of the releases
  • Implement and utilize release management software and tools that allow teams to plan, manage and control the release schedule and track the status of each release
  • Produce production deployment plan and coordinate support resources
  • Lead and co-ordinate the go-live activities including the execution of the deployment plans and checklists, and the triaging of any post-release issues
  • Performs post-implementation process reviews and recommends process improvements
  • Proactively identify technical or process improvement opportunities, and drive implementation
  • Continuously improve the release processes and strengthen the definition of release readiness
  • Partner with Dev and Release teams in managing and improving code change control processes
  • Drives continuous improvement through trend reporting analysis and metrics management
  • Writes and maintains written procedures for release management
  • Works flexible hours to avoid impact to production systems
  • 3+ years of previous Release Management experience
  • Ability to manage and coordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to insure timely delivery
  • Experience in Continuous Integration and Delivery process
  • Internet / E-Commerce application development experience
  • High level understanding of Java based application builds and deployments
  • Good understanding of version control system (GIT and SVN), incident tracking tools (JIRA) and build/deployment tools (Jenkins, etc.)
  • Experience in various SDLC (Agile, Waterfall) methodologies
  • Experience managing off-shore partners
  • Knowledge of Configuration Management industry standards and best practices
  • Knowledge of technical architectures and development phases
  • Knowledge of software process management and improvement techniques
  • Knowledge of quality assurance methodologies
  • Knowledge of open source software development, integration and release methodologies
  • Ability to set appropriate customer expectations
  • Ability to suggest alternative approaches
  • Ability to rapidly learn new software and maintain competency with developing technologies

Team Lead Efx-ecommerce Client Services Resume Examples & Samples

  • Provides best-in-class on-boarding and support to clients using our Ecommerce applications
  • Work proactively with the Sales and Trading teams to develop client relationships
  • Candidate is expected to be experienced in all aspects of Ecommerce front to back systems, particularly with FX & MM products but some experience with FI products would also be advantageous
  • Lead team of total size 4 individuals and ensure a best-in-class service to our Ecommerce clients
  • On boarding of clients to SDP as well as third party ECN platforms, direct API connections and STP connectivity and set up
  • Assist our client's, sales and trading users with their issues across our eDistribution channels
  • Ensure risk is managed for deals where there may be discrepancies between client's view and our internal systems view
  • Work closely with the sales, trading and product management / technology teams to ensure that products are developed to meet end user requirements
  • Over 3 years knowledge of the Financial Markets, particularly with FX (including options) and MM
  • Over 3 years of experience in a similar client facing support role within an investment banking market maker environment
  • Exposure to all types of Electronic Trading e.g. Executable streaming prices, RFQ/S, different types of order types, algorithmic execution, internal liquidity pools etc. and sound knowledge of how they operate
  • Understanding of the Fix Protocol&complex ECN on boards (FX & FI)
  • Previous eFX / FX Ecommerce technical support experience would be an advantage
  • Experience with Asian regional local markets, currency restrictions and both onshore and non-deliverable markets
  • Experience with Fixed Income products and client onboarding, issues and servicing

Ecommerce Photo Studio Stylist Resume Examples & Samples

  • Collaborate with the Art Director, Photographers and Hair & Make-up to deliver consistent, high quality and on brand product photography aligned with company goals
  • Prepares merchandize for photo shoots and ensure product is display consistent with established style guides. Maintain current knowledge of competitive landscape
  • Assist in enhancing department vision and strategies, includes preparing models for photo shoots. Partner with the on-set producer to oversee the day-to-day photo shoots
  • Execute processes efficiently maintaining and ensure all deadlines and deliverables are met in a timely manner. Adhere to budgets by maximizing efficiencies
  • Stay current on the design/fashion industry including global and consumer trends, assessing and communicating their potential impact to the business
  • Anticipate and resolve creative challenges by using appropriate resources and/or solutions
  • A post-secondary degree or diploma in Photography, Graphic Design, Fashion Design or related discipline
  • Minimum 5 years’ experience within high-end retail fashion/e-commerce
  • Possess superior soft good styling techniques and experience with propping of sets
  • Complete operating experience of Mac OS
  • Experience with 360º photo is desired
  • Superior skills with capture software, Photoshop all Adobe CS software
  • Strong working knowledge of MS Office programs
  • Possess strong organizational, time management, written and oral communication skills
  • Ability to set priorities, multi-task and meet deadlines
  • Strong problem solving skills, ability to perform under pressure and demonstrated leadership skills
  • Valid passport with ability to travel within US and Canada

Front End Developer, Ecommerce Resume Examples & Samples

  • Work in a team environment in supporting the team goals, and improving web development engineering practices
  • Analyze and optimize pages and page design for maximum performance
  • Experience with CSS-based table-free page layouts
  • Act as mentor to peers
  • Develop code consistent with A&F standard coding practices
  • 4+ years writing custom HTML5, CSS#, and JavaScript
  • Expertise writing semantic, modular front end cod using HTML5, CSS3, and W3C coding practices
  • Ability to understand the concepts of progressive enhancement
  • Experience with CSS frameworks (ex. SASS, LESS) and Javascript MV Frameworks (ex. Backbone, AngularJS, Ember) is a plus
  • Expertise in performance optimization using tools such as YSlow or PageSpeed
  • Experience navigating Photoshop and slicing/saving images for the web
  • Experience writing simple SQL statements (SELECT, UPDATE, INSERT, DELETE)
  • Experience using jQuery
  • Experience using JSP/JSTL or equivalent server side templating language (PHP, ASP)
  • A firm grasp of SEO / SEM best practices
  • Experience in all phases of the software development life cycle, including analysis, design, unit test, system test, deployment and production support

Ecommerce Intern, Asia Pacific Resume Examples & Samples

  • Assist Online team in research projects and market studies
  • Support e-Commerce reporting and analysis
  • 2nd year or 3rd year university Student / Non-final year university student (preferably in eCommerce, Business, Marketing, Communication, Management or related discipline)
  • Excellent written and spoken English and Chinese (Writing and speaking Japanese and/or Korean is an advantage)
  • Strong business acumen and project management skills
  • Reliable and attention to detail
  • Independent, mature and well-organized
  • Creative, self-motivated and displays initiative
  • Proficient in PC application especially MS Office
  • Serves as primary partner in executing effective talent selection, training, coaching, motivating and recognizing
  • Provides feedback for the ASM-Service and Operations and/or SM regarding quarterly check-ins, individual development plans and annual performance reviews for team
  • Communicates performance issues to the ASM-Service and Operations and/or Store Manager
  • Sets, monitors, follows up on productivity goals for the store team
  • Ensure service, merchandising, and operational standards are met through company-defined practices and processes
  • Monitors, maintains and follows company policies and procedures
  • Accountable for a safe store environment where all Sellebrities actively prevent loss and minimize risk
  • Accountable for meeting store compliance audit requirements
  • Performs additional managerial duties as necessary
  • Partners with the Store Manager to set hiring goals and execute hiring plans
  • Conducts interviews and provides feedback regarding candidates to the Store Manager for the final hiring decision
  • Completes Sellebrity On-Boarding and functional training for new Sellebrities
  • Trains and monitors Sellebrities’ skills at the cashwrap, fitting room, and salesfloor areas, as well as company loss prevention and human resource policies
  • Educates team on driving sales through service standards, product knowledge, store presentation, and replenishment
  • Educates team on driving sales through promotions, product knowledge and suggestive selling skills in the fitting rooms and at the cashwrap
  • Knowledgeable about the customer survey and is a partner in the execution of any action plans to enhance the customer’s in-store experience
  • Assesses training opportunities from observations, customer survey results, and customer feedback and makes recommendations to the SM or ASM(s) to execute action plans Communicates and delegates replenishment priorities based on sales and inventory
  • Supports Old Navy Card by providing training, coaching, tracking and motivation for store team
  • Passionate about: apparel trends, specialty retail environments, people - customers and team
  • Demonstrates the following: time management, organizational skills, authentic customer service, training, sales generation, leadership, conflict management, resolution, business acumen, time management, planning, priority setting, decision quality, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
  • Ability to: think creatively, embrace and lead change, and deal with ambiguity
  • High School diploma or equivalent desired
  • College degree or equivalent work experience preferred
  • Ability to effectively communicate with customers and store personnel Ability to maneuver around sales floor, stock room, work with/around cleaning chemicals and lift and carry 50 lbs
  • Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts
  • Opens and closes the store in accordance with company standards
  • Service and Training Managers must punch in and out through the time clock to record all time worked, follow hourly meal/break guidelines, and partner appropriately with the Store Manager regarding any overtime

Macro Ecommerce IT Project Manager Resume Examples & Samples

  • Direct interaction with Business and IT key players to establish priorities of the development book of work
  • Organizing and running online or in person project meetings and taking charge of defining and communicating final decisions to all groups involved
  • Managing delivery of big ticket projects and smaller incremental improvements to the group’s systems
  • Attending larger IT oriented meetings alongside development staff and working on follow ups from the meeting
  • Managing and prioritizing books of work for parties such as software vendors, data centre managers, internal Credit Suisse divisions such as hardware provision etc
  • Able to work within the prescribed practices of the Bank, for example Credit Suisse’s Software Development Lifecycle
  • Producing status reports for management across multiple projects
  • Comfortable working with multiple systems internal to Credit Suisse to streamline approvals, budgeting and management of headcount
  • Comfortable working with both the immediate team and also larger horizontal programmes. Resource assignment and project tracking skills
  • Comfortable interacting with teams at a global level and co-ordinating between different geographical locations
  • Highly motivated, established work ethic, attention to detail
  • Interest in software development processes, computing and trading technologies and innovations
  • Interest in interacting with traders and business leaders
  • Working with offshore development / support teams
  • Experience working in support of a front-office trading business
  • Experience with electronic market making or algorithmic trading
  • Experience with planning, budgeting and implementing infrastructure solutions for networking, servers and data centre
  • Fixed Income (Cash, Swaps, Futures, Options, etc.)

Director of Ecommerce, Estee Lauder Online Resume Examples & Samples

  • Must have a proven track record of 8 + years of online marketing experience. eCommerce or catalog experience strongly preferred
  • Must have the ability to translate Brand vision to the online channel and execute strategies that lead the company consistently towards that vision
  • Must have strong skills in strategy and planning, budget and P/L management, merchandising, and marketing

Ecommerce Web UX / UI Lead Resume Examples & Samples

  • Create compelling and consistent user experiences for branded ecommerce websites across multiple devices and browsers
  • Own end-to-end UX process and deliverables (workflows, wireframes, mockups and prototypes) to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors
  • Conduct user research and usability tests; analyze results to make our products as intuitive, simple and elegant as possible
  • Collaborate with product managers and developers to create new features from the ground up
  • Effectively communicate with developers from concept through the implementation phase to realize design vision
  • Develop and implement style guides and standards
  • Provide strategic thinking and leadership
  • Lead UX discussions and present design work to the product team and senior leadership for review and feedback
  • Conduct competitive audits and research to stay ahead of competition
  • During implementation phase respond to day-to-day questions from developers, product managers & project managers
  • Stay ahead of industry design standards and trends
  • Bachelor’s degree in graphic design, human computer interaction (HCI), or equivalent experience
  • 3-5 years of experience as a user experience designer, interaction designer or similar role
  • Excellent understanding of user experience design for the web, technology trends, demonstrable design skills, and ability to show relevant work
  • Well-rounded understanding of online usability best practices
  • Experience conducting and analyzing usability tests
  • Expert-level command of a variety of design, wireframing and prototyping tools (Photoshop, Fireworks, Visio)
  • Exceptional interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups and defend your design decisions
  • Knowledge of web based UI development technologies such as HTML5, Javascript, JQuery, CSS a plus
  • Ability to confidently bring new ideas to the team
  • Passion for sports

Ecommerce Production Coordinator Resume Examples & Samples

  • Assist in developing and maintaining process to ensure efficient flows and provides proactive cost-saving suggestions
  • Prepare relevant reports daily
  • Collaborate and supports internal teams as needed
  • As part of a growing business be prepared to embrace change
  • Manage and maintain digital assets management system
  • Ensure all daily deadlines are met while preforming various duties or projects as assigned

Ecommerce Merchandise Coordinator Resume Examples & Samples

  • Secures and document all merchandise as it moves through the photo process including tagging and entering merchandises
  • Communicate merchandise special requests to all individuals in which merchandise will come in contact with throughout photo process
  • Distribute merchandise to all responsible parties throughout the photo processes based on photo schedules, as well as collect merchandise after the photo process is completed
  • Maintains spreadsheets and forms in order to update status of merchandise for multiple parties
  • Work independently towards goals and objectives
  • Attends meetings as necessary as well as other duties as assigned

Ecommerce Solutions Architect Resume Examples & Samples

  • Strong understanding of the functional domain of omni-channel commerce, its position in our clients’ business ecosystem, and its relationship to other digital and physical functions, processes, and systems
  • In-depth knowledge of systems architecture with a proven track record of designing and implementing technology solutions in large, complex environments
  • Strong organizational skills, including the capability to break down complex enterprise needs spanning multiple applications into multi-phased, integrated solution plans that can be implemented by our delivery teams
  • Strong executive presence, excellent communication and client-facing skills/experience to compliment technical leadership skills/experience
  • Technical thought leadership with an eye towards innovation and perspective on how and when new technology should be adopted by clients
  • Conversant in eCommerce, Agile development, hosting, systems integration and multiple development technologies
  • Possess a deep knowledge in multiple technology domains, applications, and platforms as well as integration techniques to support enterprise architecture design and optimization
  • Bachelor Degree in Computer Science or related field and at least 10 years of overall professional IT experience
  • Minimum of 5 years of development experience in Java technologies (J2EE, Spring)
  • Minimum of 2 years Java Architecture and Technical lead experience
  • Must have completed at least one enterprise eCommerce implementation as the Technical Lead, preferably with hybris or other java/spring-based application
  • Service Oriented Architecture (SOA) design experience leveraging an Enterprise Service Bus (ESB)
  • Mastery across common artifacts used in common software development lifecycles. For example UML, Entity Relationship, Flow charts, System diagrams and network diagrams
  • Proficient with a set of programming and scripting languages, understanding the requirements, strengths and weaknesses of each
  • Well versed in enterprise IT operational issues such as clustering, cloud-based solutions, multi-threading, stateless/stateful services and 24/7 operations
  • Ability to translate business needs into solution architecture requirements
  • Ability to define multiple solution options to business problems
  • Deep understanding of database design and technology including tuning, normalization, warehousing, data mining, and reporting
  • Thoroughly versed in web technologies including web services, AJAX, web page generation and scripting
  • Diverse hands-on experience leveraging Service Oriented Architecture (SOA) paradigms including infrastructure service options, messaging styles, and canonical design
  • Conversant with networking technologies and approaches such as routers, firewalls, load balancers, IPS/IDS, VPNs, sub-nets and DMZs
  • Experienced with multiple open source and COTS solutions for each architectural tier
  • Experience integrating ERP and other systems of record (e.g., SAP, Salesforce) or Content Management Systems (e.g., Adobe AEM, Sitecore) with eCommerce platforms
  • Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time and on budget with minimal direction

Ecommerce Associate Product Specialist Resume Examples & Samples

  • Researches and validates application, back-end or technical issues to aid customers in understanding product functionality and outputs
  • Recognizes repetitive customer issues to facilitate the development of quality products
  • Communicates effectively in written and spoken English with co-workers and customers around the world
  • Ensures that customer needs are satisfied. Must have the ability to evaluate the impact of the issue to the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support on our products
  • May hold scheduled calls with customers to review Service request status and prioritization
  • Participate in customer visits and cutover support

Client Partner, Ecommerce Resume Examples & Samples

  • Prospect and partner with agencies and organizations and by building relationships with key decision makers
  • Prospect and penetrate large organizations to obtain branded and direct response advertising
  • Prioritize and deliver timely, high quality work

Client Partner, Ecommerce, Dach Resume Examples & Samples

  • Serve as an industry thought leader in social media and digital advertising in order to drive vertical and client success leveraging Facebook’s ongoing product and technology developments
  • Develop and actively manage short and long term account plans based on client brand and direct response marketing objectives
  • Accurately and effectively manage sales pipeline in order to prioritize business opportunities and resources
  • Develop and broaden high-level collaborative relationships, including understanding and identifying contacts that manage multiple budget, (brand, DR etc.) and close large deals with up to 40 major customers
  • Create and present needs-based solutions and high quality answers to RFPs
  • Reach and exceed sales quotas while contributing to overall vertical and team goals
  • Exhibit executive presence and confidence in presenting Facebook to C-suite executives
  • Partner with other vertical teams on structuring and executing operational and strategic initiatives - developing work plans, synthesizing market related data, leading analysis and defining the overall business approach
  • Methodic coordination & communication across the various entities (PMD, agency, direct client teams)

Ecommerce Performance Manager Resume Examples & Samples

  • Develop strong customer relationships with existing customers by influencing the key decision-makers for both vehicle transactions and budget allocation (Owner/GM/Desk Manager)
  • Develop and continually strengthen relationships with eCommerce Consultants to ensure that dealers are provided unparalleled service
  • Work in conjunction with sales team as a key technical advisor
  • Responsible for representing product to customers online and at trade shows such as NADA, Digital Dealer etc
  • In-depth knowledge of current automotive trends and best practices to ensure educational content is relevant and provides maximum value to dealership
  • To effectively manage the progress and results of accounts assigned - retention
  • To engage in high profile level activity across strategic client groups
  • To ensure all accounts/groups are effectively ‘launched’ through the pre-launch process into positive position
  • To build and develop strong working relationships with customers and all users at all levels from Dealer/owner/Decision Maker down
  • To work with ‘at risk’ clients, determine action plan to turnaround and conquer
  • Demonstrate “ownership” of account by responding to client requests same day
  • Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results
  • Using methods provided to closely monitor system ‘red flags’/emergencies with clients and take immediate action
  • Contribute and manage actions to turnaround ‘cancelled’ accounts
  • Effectively manage time and activity to successfully engage with at least 8 clients per day
  • Assist in the generating high client attendance to product workshops
  • Participate in product development/enhancement review sessions to continue in development as a MMD ‘knowledge master&#8217
  • To work with new ePM team members as required in mentoring activities
  • To construct and communicate summary reports with appropriate documentation
  • To engage and participate in the exchange of ‘best practices’ across entire ePM team
  • Able to travel as necessary, anticipated at 30%
  • High School Diploma or GED equivalent required; Bachelor’s degree strongly preferred
  • Highly motivated self-starter capable of working in a team environment
  • 6+ years experience required of either, or a combination of
  • Outstanding relationship management capabilities
  • Ability to effectively work with all levels at dealership
  • Ability to articulate/communicate in a way that retains engagement
  • To have exceptional listening skills and to be able to detect problem/risks without being in face to face situation
  • Must have excellent customer service excellence skills/approach
  • Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentless and being highly driven
  • Proficiency in using Customer Relationship Management Systems
  • Computer literacy including MS Office

Senior Ecommerce Consultant Resume Examples & Samples

  • Demonstrate a high level of attentiveness towards customer needs and exemplify a culture which promotes high quality service
  • Consult with dealer customers and implement MakeMyDeal branding opportunities (online and offline)
  • Facilitate weekly meetings with dealer customers
  • Develop quarterly action plans with management to grow revenue
  • 7+ years experience required of either, or a combination of

Senior Ecommerce Consultant, Makemydeal Resume Examples & Samples

  • Develop strong customer relationships with new and existing dealers by influencing the key decision-makers for both vehicle transactions and budget allocation (Owner/GM/Desk Manager)
  • Research, gather, disseminate and apply desking and deal-making information and ideas from resources in and outside of the organization
  • Deliver sales presentations and demos in person and via webinar; lead targeted sales calls; facilitate, coordinate and deliver information supporting the product
  • Meet or exceed assigned monthly, quarterly, and annual new business, revenue growth and assigned product adoptions goals
  • Develop strategies for the Sales organization through close collaboration with the business to identify market needs
  • Develop and continually strengthen relationships with MMD Performance Managers and customer website personnel to ensure that dealers are provided unparalleled service
  • Introduce MakeMyDeal products to the AutoTrader sales force trough informal and in field training
  • Assist in developing new ideas based on an industry data of needs in the market
  • Outstanding relationship management capabilities with a passion for customer satisfaction
  • Proven and demonstrated ability to organize, plan and execute a sales strategy which includes managing personal schedule, responsiveness and travel
  • Demonstrated proficiency and knowledge in various technologies required
  • Demonstrated advanced communication skills (interpersonal, written, verbal and presentation)
  • Ability to effectively work at all levels of the dealership
  • Must be willing and able to commit to extensive travel; up to 70% travel (day and overnight trips)

Senior Ecommerce Consultant Resume Examples & Samples

  • Demonstrated ability to represent MakeMyDeal to the automotive industry and model Company values by creating a positive impression of the company
  • Experience with MS Office required
  • Experience utilizing CRM technology strongly preferred
  • Proven experience of achieving and exceeding personal sales goals, value propositions, customer satisfaction, and long-term revenue growth strongly preferred

Dir-platforms & Ecommerce Resume Examples & Samples

  • Provide strategic business leadership and direction in the selection, identification and development of L’Oreal USA digital platforms, partnered with Digital IT on technical aspects, with a sharp focus on shopping experience/conversion
  • Build Digital Asset Management (DAM) and Product Information Management (PIM) capabilities in partnership with Digital IT, to ensure consistent user experiences and content across our owned properties
  • Elevate the e-commerce experience both on our DtoC platforms, and through E-Retailers, in partnership with Digital IT who will drive the technical aspects of our digital platforms throughout their lifecycle
  • Make sure that our platforms are intuitive, accessible and usable to millions of our customers
  • Understand our platforms from both a business and technical perspective
  • Elevate L’Oreal Digital Platforms to new heights through disruptive thinking and creative problem solving
  • Provide evaluations and competitive audits and recommendations for SEO, usability, page speed, internal linking, content, features , …
  • Provide UX/Front-end/Site architecture guidelines, and be sure that they are understood and implemented to the highest standards
  • Provide hands-on expertise and leadership to a community of in-house digital enablers ( web-developers, digital and SEO manager, …)
  • You can translate business needs and qualitative and quantitative data into amazing customer solutions
  • You are comfortable presenting your concepts to stakeholders and are able to translate for a range of audiences including marketing managers and technical leads
  • You have experience in executing and directing the production of user interface wireframes and designs, interaction models, and prototypes
  • You are familiar with key technology concepts such as APIs / Web Services, as well as key platforms such as platforms (SiteCore, Demandware, Google Analytics, etc.)
  • You are experienced in defining and monitoring success through site analytics
  • You demonstrated success in creating innovative and user-friendly digital experiences and customer-facing features
  • You have a complete comprehension in multiple device types and contexts (desktop, tablet, mobile)
  • Successful management experience

Asean Ecommerce Technical Sales Rep Resume Examples & Samples

  • Understand business challenges and desired outcome from the client perspective
  • Articulate IBM Commerce solution with clear alignment to client aspirations
  • Build solutions by leveraging IBM Commerce portfolio components
  • Ability to work with clients and system Integration partners as a ecosystem
  • Being able to make use of various communication tools (presentations, emails, demo etc) to convey the solutions to the client. Must have excellent writing and presentation skills
  • Be able to perform hands-on work on a PoC by documenting clear success criteria and delivering the PoC to win the deal
  • Be able to lead response to RFP/RFIs
  • Be able to develop quality solutions by making use of Software solution design methodologies
  • Understanding of software solutions quality assurance aspects
  • Ability to work remotely with SMEs located around the world
  • Attention to detail and the ability to interact with clients at all levels of the organization
  • Be considered a thought leader in the space of B2C and B2B eCommerce, and Supply Chain solutions (Order fulfillment, Warehouse management etc)
  • Thorough understanding of Online Retail
  • Deep hands-on technical expertise on IBM WebSphere Commerce (or similar other vendor solution)
  • Understanding of Sterling CPQ, Sterling Order Management, Sterling Warehouse Management solutions (or similar other vendor solution)
  • Good understanding of Social Media integration, Web Analytics and Digital Marketing
  • Broad technical grasp of multiple solution areas will be an advantage – Mobile application platforms, HTML/JavaScript/CSS, REST APIs, Relational and No-SQL Data Stores, Portals, Business Analytics, J2EE Application Servers etc
  • Understanding of various HW platforms and concepts of infrastructure design (basic network, security design)
  • Awareness of Cloud Computing concepts (primarily SaaS, and IaaS – SoftLayer, AWS, Azure etc)
  • ‘Be awesome’ at Tech!
  • English (fluent)

Ecommerce Product Content Coordinator Resume Examples & Samples

  • Partner with the regional e-commerce teams to create/update product assortments (new collections, special collections, markdowns) for all categories on each site
  • Create and import buy spreadsheets into CMS each season and making sure all styles are associated to appropriate gender, categories and sub-categories
  • Coordinate with the US-based team to provide optimized coverage for the regions
  • Assist with website photography requirements by collaborating with regional teams about their product selection/needs and acquiring the assets from the Corporate Image Department
  • Liaise with WW Digital Merchandising team on keeping the glossary of terms up to date and sharing the final glossary with the translations vendor
  • Coordinate translations for worldwide websites by liaising with translation vendor to have copy translated and to ensure that translations are correct and brand appropriate
  • Reviewing visual layout of products on all sites to ensure visual and corporate guidelines are being followed
  • Take part in overall site updates including QA process and CMS enhancements
  • Ensure website reflects the brand and is up to date with all corporate branding initiatives
  • Identify opportunities and seek new initiatives to maximize sales
  • Responsible for updating and maintaining the product assortment in the “Search” section of
  • Create and maintain Content Management System training manual
  • Maintain and categorize new material and color codes in the CMS to ensure the cross-selling algorithm returns correct results
  • Utilize Google Analytics to offer suggestions and best practices to the regions based on clicks/sales
  • Update cross-selling rules/algorithm and track results in GA

Senior Ecommerce NPI Program Manager Resume Examples & Samples

  • 2 years Agile implementation and/or managing scrum cycles
  • 6 years experience in leading cross-functional programs and projects
  • 4 years experience in the eCommerce industry
  • LI-BM1

Ecommerce Systems Architecture Resume Examples & Samples

  • Establish the direction for the IT architecture, standards, design and implementation approaches for the company’s application systems and/or infrastructure
  • Create, evaluate and implement plans and design proposals for high impact IT solutions and their use involving leading edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, security, technical limitations and criticality
  • Lead or contribute to designs applied to all aspects of business systems and/or infrastructure prototypes and eventual implementation
  • Perform work of high complexity and derive logical processes based on technical platforms
  • Engage in performance/integration testing, problem analysis, business and technical analysis
  • Provide technical leadership and act as a mentor to others
  • Years of experience: 8+
  • 10+ Years of Experience
  • Experience within IT possessing broad and deep skills across disciplines
  • Extensive experience with B2C systems including Ecommerce, Consumer Relationship Management, Social Relationship Management, and Consumer Data Management
  • Experience designing cloud-based applications on Infrastructure-as-a-Service (IaaS) platforms (AWS, OpenStack, etc.)
  • Excellent interpersonal and strategic skills
  • Excellent oral and written communication skills, including the ability to read, process and produce complex technical information
  • Experience with NoSQL (Cassandra, MongoDB, etc.) and caching DBs (Memcached, Redis, etc.)
  • Experience with application design to enable DevOps / Continuous Integration

Ecommerce Merchandise Planner Resume Examples & Samples

  • Develop pre-season SKU targets at the department /bucket level that support the growth initiatives of the DTC channel
  • Evaluate in-season SKU performance and provide recommendations to increase overall productivity
  • Provide seasonal hindsight reports to the Category Teams on potential business opportunities
  • Assist Merchandise Planning in creating seasonal sales curves for the website
  • Partner with DTC merchants to develop a site layout based on item productivity
  • Develop forward-looking inventory targets by Distribution Center (DC) location that support DTC order demand
  • Partner with Inventory Management to align inventory allocations with the DTC channel Sales Plan
  • Provide visibility to current and future in-stock levels for the DTC channel
  • Provide recommendations to Merchandise Planning and Inventory Management to improve inventory productivity and strategies to address aged inventory
  • Align channel pricing with the Brand strategy while developing channel specific promotional strategies (i.e. Secret Sales, Emails, etc), and provide recaps on the relative success of these events
  • Manage the pricing input for the website
  • Analyze clearance inventory and sales trends for all items. Ensure pricing is accurate on the site
  • Identify key volume risk/ opportunities and partner with Merchandise Planning to develop strategies to address
  • Bachelor’s degree required, preferably in Business/Finance or related field
  • 3-5+ years of experience in Merchandise Planning, eCommerce Merchandising or comparable analytical experience required
  • High level of intellectual curiosity and a passion for driving business/financial results

Ecommerce Business Process Analyst HP Shopping Resume Examples & Samples

  • First level or advanced university degree preferred, or equivalent experience
  • Typically 5 years or less of related experience in IT/business operations
  • Typically 5 years or less of project management experience
  • In-depth knowledge of operational processes, industry trends, and customer/partner requirements
  • In-depth understanding of core HP businesses and the revenue cycle
  • Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills
  • Mastery in Advanced knowledge and understanding of how to analyze business problems using Advanced Microsoft Office Skills (Excel, PowerPoint) Statistical Analysis and Financial Modeling
  • English required
  • Strong project management skills such as planning, execution and implementation
  • Proficient with the following tools and systems: SAP, SalesForce, and Omniture

HP Shopping Ecommerce Accessory Product Marketing Manager Resume Examples & Samples

  • Owns a product line, with full responsibility for revenue and margin, for ship-to-order as well as configure-to-order products
  • Aligns product offering with target customer segment, considering market trends and competitive landscape
  • Acts as the product expert, with deep technical understanding, engaging with the Global Business Unit counterparts
  • Determines the assortment, defining specifications, configurations, and pricing, conducting sophisticated financial analysis
  • Manages new product launches and sets promotional plans throughout product lifecycle
  • Drives sales and margin on a real-time basis, incl. upsell and cross-sell of components, accessories and services, applying sophisticated analytics
  • Engages closely with marketing and merchandizing to bring product to life
  • Maintains sales forecasting to manage inventory
  • Deep domain expertize in retail category management
  • Passion for consumer technology, understanding of underlying PC technologies
  • Strong customer advocacy and understanding, awareness of tech trends
  • In-depth knowledge of marketing elements (product, pricing, promotion, positioning)
  • Understanding of eCommerce and a direct sales environment
  • Highly analytical and structured, comfortable with sophisticated data analysis
  • Track record of producing measurable results
  • Thriving in fast-pace environment with real-time decision making
  • Strong financial and analytical skills, understanding of P&L drivers
  • Demonstrated ability to influence and persuade; strong team player
  • Extraordinary drive, confidence, risk taking; positive, “can-do” personality

HP Shopping Ecommerce Web Design Manager Resume Examples & Samples

  • Lead a team of 3 graphic designers and html developers
  • Create compelling concepts for new promotions and campaigns to be used across different channels; web, email, display ads, etc
  • Collaborate closely with merchandisers and category managers (buyers) to translate merchandising strategy into compelling creative and produce, optimize and output final web ready digital artwork in support of site updates
  • Deliver research based designs that inform and drive users to purchase
  • Create new landing pages, and content pages that follow responsive design best practices
  • Monitor quality of visual content
  • Participate in user testing to accomplish optimal design
  • Support production work and image optimization
  • Familiarity with Web trends and best practices for UX/UI design
  • Proficiency in Adobe Photoshop
  • Experience with designing for accessibility and Section 508 compliance
  • Experience with the systems development life cycle and application design
  • Experience in Web design, development, testing/debugging, implementation, documentation,and operations in medium-to-large enterprise environments
  • Basic XHTML, CSS, and JavaScript
  • Experience with scripting technologies (ASP, PHP, or JavaScript)
  • Demonstrated ability to effectively drive cross-functional teams and cultivate strong partnerships
  • Demonstrated ability to lead and manage teams within complex and simultaneous projects under tight deadlines
  • Excellent oral and written communication skills to be able to clearly convey information; responsive web design
  • Must have an online portfolio
  • Agile development environment
  • Previous experience in technology industry

Principal Engineer Ecommerce Architect Resume Examples & Samples

  • The ecommerce and business architect will partner with business owners to ensure business requirements are defined, assess current and planned architecture to ensure delivery of against expected business vision and out-comes
  • Ensure solutions and architecture standards are based on industry trends, innovation, and business drivers and with a customer first mindset
  • Develop solution architecture roadmaps in conjunction with business process partners and strategy teams
  • Provide architecture and solution guidance to project teams in support of solution design and development
  • Collaborate with other architects in Business Unit and technical teams to ensure that architecture roadmaps are aligned and appropriate leverage points and dependencies are identified
  • Lead identification of assets or services that can be reused or sourced via third party to drive consistency, cost reduction, and increase speed to market within assigned domain
  • Proactively monitor strategic direction of solutions vendors, technology and market trends and determine potential impact
  • Help establish mechanisms for architecture review, standard setting, and cross organizational alignment
  • Master’s Degree in Computer Science or higher
  • 15 years+ prior technical/architecture experience in ecommerce, web and SMB go to market
  • Understanding of Cisco SaaS and Collaboration product portfolio in relevant architectures
  • Experience working in SaaS and subscription businesses, 7 years +
  • Experience working with integration technologies and ERP platforms, full implementation life cycles, 7 years +
  • Technical skills in ecommerce, web, SaaS & subscription models (user experience and front end presentation layer, backend middleware, integrations with back-office systems and CRM, integrations with product etc.)
  • Able to place emerging technologies and trends in context of wider strategic business aims, and present concrete actionable recommendations to diverse audiences
  • Experience with multiple, successful solution design and delivery for multiple large sale complex programs in ecommerce, lead gen and data web space including third party vendors and outsourcing
  • Strong technical business intelligence and data foundation
  • Strong business acumen, ability to create customer value in solution design, ability to translate business needs into technical requirements
  • Strong driver, exceptional communication and listening skills, exceptional influence management
  • Must have substantial cross-functional leadership experience
  • Ability to translate between business and technical stakeholders. Able to interface well with Executives while being hands-on
  • Active participation in standards body is a plus

Senior Consultant Ecommerce Solution Resume Examples & Samples

  • Provides team leadership, able to lead 5-7 team members to complete the assigned tasks on time
  • Provide business analysis support on e-commerce business ,such as B2C, B2B2C and O2O
  • Manage client relationships in complex environments
  • Prepares and leads components of presentations to clients
  • Ability to facilitate moderate complex client meetings
  • Supports business development and proposal efforts by contributing to the written technical components of proposals
  • Contributes to technical solution investment projects
  • Prepares timely and quality client deliverables that meet or exceed team manager’s and client’s expectations
  • Assists in the development of a determined amount of new business and/or identifies follow on work under existing engagement

Software Development Senior Engineer Ecommerce Resume Examples & Samples

  • Creates design specifications for high availability and highly scalable applications which will be used by both internal and external customers
  • Designing, coding, testing, documenting, and deploying global applications based on system and user requirements
  • Works with Business Analysts to determine software requirements and system impacts
  • Generates technical documentation as well as unit and functional tests
  • Works closely with the global development team, other senior Solution Architects to plan ongoing feature development, product maintenance
  • Works closely with the Enterprise Architects and the development teams through all phases of the SDLC
  • Analyzing business requirements, processes, data, and system integration points to recommend appropriate technology solutions

Ecommerce Application Analyst Resume Examples & Samples

  • Responsible for implementing, troubleshooting, and supporting 3rd party eCommerce application implementations as well as internally designed systems on both web and mobile platforms
  • Assists in the research, testing, building and coordinating of new and existing products per production and business requirements on both web and mobile platforms
  • Utilizes all available tools to provide insight and recommendations on opportunities to help increase site performance, conversion, and drive site improvements
  • Acts as day-to-day communications liaison with select 3rd party technical vendors to facilitate issue resolution, assure proper implementation of services and to continue ongoing optimization of tools and services available
  • Supports the product launch process by moderating launch calls and communicating results via email, maintaining documentation on the launch process, facilitating and advocating for improvements, and collaborating with business partners in all divisions to bring visibility to launch improvements
  • Assists with and/or creates documentation of project business requirements and departmental business rules
  • A Bachelor's degree (B. A.) from four-year college or university
  • Two to three years related experience and/or training
  • Presentation skills, meeting facilitation skills, and strong one on one persuasive skills
  • An understanding of computer systems and the pieces / parts that create the eCommerce experience
  • An understanding of and experience working with web analytics tools, especially Coremetrics

VP of Ecommerce Region Resume Examples & Samples

  • Define, with the WW Digital Director and the President of the Region, the Three Year Plan in line with the Corporate and Region America’s strategies
  • Be in charge of business results, business development, e-commerce KPIs and on-line traffic
  • Manage Gucci America website in terms of content and product offer, monitor performances and propose continuous improvements along key KPIs traffic, conversion, order value, returns and cancellations
  • Develop, implement and execute a digital marketing plan to be jointly agreed and executed with the Marketing and Communication Team
  • Identify actions to establish and improve strong customer acquisition, retention, and loyalty in addition to driving traffic to the retail stores jointly with the Retail Dept
  • Work in close harmony with the HQ and regional Marketing and Communications function in order to develop a ROI effective digital marketing plan
  • Cooperate with HQ and regional Merchandising function in order to define and update the web product offering in line with the product strategy and the timing of the collections
  • Cooperate with HQ and regional Distribution and logistics function in order to reduce the distribution cost whilst monitoring and improving the local service levels
  • Work closely with HQ and regional Information Technology function in order to drive improvements of the e-Commerce technology, front-end and back-end, maximizing both effectiveness and economies of scale
  • Build, manage and maintain relationships with third parties, vendors and on-line partners, involving colleagues from other relevant departments whenever appropriate, to explore any new effective way to improve on-line customer experience and to generate revenues and profits
  • Manage online sales teams, ensuring they are expertly trained on the product and deliver superior service whether helping complete sales, instilling trust in the site or following up on order status Continue to seek out and recommend new forms of cutting-edge technologies for test-and-learn applications to drive competitive advantage, revenue and plan ROI
  • Ensure compliance to processes and deliverables, and that quality standards are met
  • Monitor competitors' efforts, site changes, industry trends and innovations

Senior Manager Seo-sem Ecommerce Resume Examples & Samples

  • Manage the SLAM SEO - SEM advertising activities and the direct response agency responsible for delivering them
  • On line MWB control - ensure that investments are done in the most efficient way
  • Manage quality traffic to the site and a high proportion of new customer acquisition
  • Analyze local onsite performance and the results of online marketing activities
  • Initiate continuous optimization of all channels
  • Team up with local Brand Marketing, Product Marketing, Sales, CRM and various Global eCommerce counterparts (including SEM, SEO, other Online Marketing channels, CRM, Analytics among others) to support the achievement of eCommerce financial targets in LAM
  • Develop SEO-SEM campaigns, initiate and manage projects, events, partnerships, cooperations and ensure that schedules, deliverables, budgets and timings are established
  • 2-4 years' eperience in eCommerce SEM (paid search) and ideally SEO (Search Engine Oprimitzation (organic search) for the Latin American markets
  • Potential and ambition to manage a team and work well in a cross-functional scenarios. An entrepreneur mindset
  • Knowledge of and exposure to Search Engine Marketing (SEM) and Search Engine Optimization (SEO) is a must. Either by having managed a complex account in-house or via an agency. Work experience at a search engine would be favorably regarded
  • Experience with other key channels including display, affiliate marketing and shopping feeds
  • Knowledge of the advertiser or media partner side of the agency
  • Data driven, analytical, pragmatic and solution orientated
  • Proven negotiation skills and outstanding communication skills
  • Fluent and confident English speaker comfortable working in an international environment
  • Proven understanding of Digital/Affiliate Marketing advertising and its complexities

Assistant Stylist, Ecommerce Resume Examples & Samples

  • Assist in all aspects of photography shoots, and styles according to the current trends and brand guidelines
  • Responsible for styling while solely in the studio
  • Handles all necessary prep work including the steaming of clothes to make sure all merchandise is ready for an on time shoot
  • Assist in styling of daily photo shoots, ensuring that the style featured is presented in the most salable and aspirational way
  • Maintains astute eye during set-watching for any messy hair, wrinkled clothes, dirt/specks and fit
  • Sets new styling direction as new trends emerge
  • Helps find the best range of merchandise to be used in photography shoots
  • Responsible for tagging and retagging of garments in studio and ensuring correct style numbers are captured with corresponding images
  • Minimum 1-2 years’ experience with fashion styling in a studio environment
  • He/she will need to put together on trend and sometimes more leading outfits for both product photography and creative shoots
  • Prior studio experience preferred
  • The ability to style on model and lay down shots
  • Following house styling guidelines - assemble looks that represent the brand
  • A passion for fashion demonstrated through an understanding of current trends
  • Comfortable in a fast-paced, deadline driven environment
  • Extremely flexible, detail oriented, organized and self-motivated
  • Pro-active and able to show initiative/ideas to constantly improve the image quality of the site

Ecommerce Program Manager Resume Examples & Samples

  • Client Service - Implementation/On-Boarding (65%) Primary client support representative for Cash Management eCommerce implementation solutions
  • Primary client and internal representative for French speaking Cash Management eCommerce and B2B/MFT Implementations
  • Responsible for end-to-end coordination of e-Commerce implementations and successful exchange of data (enrollment, connectivity, client liaison, CM liaison, liaison with other internal groups, product knowledge, etc.) including implementations of EDI/ANSI-X12 format standards, ISO 20022 XML format standards, A/P Link and other cash management products
  • Responsible for assisting in coordination of Cash Management Client’s connectivity solutions and identifying customer requirements in conjunction with internal specialist groups
  • Provides consulting services to Sales and Support staff
  • Provides data mapping services directly to clients
  • Installation and training of cash management products
  • Ongoing Service and Process Improvement (20%) Work Closely with Key Business Partners in RBC Product Management and Product Operations to evolve current servicing model and products
  • Assist in managing conversion and migration efforts for existing clients for improved service opportunities
  • Provides operational direction by identifying and planning service improvement opportunities and solutions
  • Actively supports and assists Product and Support staff on product launch initiatives
  • Communication, Tracking, and Reporting (15%) Provide timely status updates and reports to internal partners detailing service implementation metrics

Planner, Ecommerce Resume Examples & Samples

  • Provide analysis to eCommerce merchandising team that provides guidance for quantification of future buys backed by data on current and historical selling. Provide ad-hoc analysis as necessary to all cross functional business partners
  • Drive the eCommerce forecast/plan based on approved budgets. Work with Planning Manager to develop accurate merchandise plans that will ensure that inventory levels are adequate to support business needs. Call out risks and opportunities to forecast and work with team to make tactical adjustments to maximize the business
  • Partner with eCommerce team to develop sales/margin forecasts. Develop inventory strategies that will help to achieve or exceed these forecasts. Responsible for driving the business to profitable and sustainable growth by planning detailed sales, inventory levels and margin dollars for the eCommerce business
  • Analyze data to identify trends and inventory issues/opportunities
  • Recommend replenishment strategies and flow tactics as necessary based on business results. These recommendations are provided to the allocation team on a weekly basis
  • Optimize eCommerce markdown pricing. Strategically evaluate eCommerce pricing to ensure margin $ are being maximized
  • Work closely with merchant team and Planning Manager to plan eCommerce promotional calendar and ensure that business is positioned to hit its goals
  • Develop and maintain effective relationships with cross functional partners to ensure proper support and coordination of merchandise issues, recommending action and communicating needs for meeting business objectives
  • Approve all website pricing before it is released to go into production
  • Recommend changes and/or enhancements to the current procedures and systems for the allocation, replenishment and planning functions
  • Attend eCommerce and store business meetings as necessary
  • Bachelor’s degree in Finance, Supply Chain, or other relevant degree
  • Minimum of 3 -5 years of planning or allocation experience
  • Must have a strong understanding of what it takes to develop a successful web-based operation
  • Must be able to prioritize and execute tasks effectively in a fast paced environment

Associate Buyer Ecommerce Resume Examples & Samples

  • Assist the buyer or sr buyer to identify future product opportunities, trends, and offerings which will impact the business
  • Maintain OTB and on order
  • Create, analyze and deliver merchandise reporting weekly (i.e. top sellers, worst sellers, color selling, seasonal selling, etc.)
  • Use reporting to develop an in-depth understanding of online product performance and customer base, develop action plans
  • Focus on future of business by thinking about trends and opportunities proactively
  • Identify key items or departments to highlight in weekly email calendar; communicate recommendation to the appropriate teams
  • Partner with merchandising team to develop and refine seasonal line architecture to maximize ecommerce needs
  • Partner with merchandise planning to select key items and develop a seasonal plan that utilizes historical performance and current business data
  • Communicate changes in merchandise assortments and messaging to the appropriate members of the cross-functional team on a timely basis; actively listen to all members of the cross-functional team to ensure that tasks are well integrated
  • Partner closely with specialty buying & wholesale about key market strategies and monthly markdowns
  • Develop and maintain an on-line selling environment that highlights key product
  • Partner with the ecommerce marketing manager to select appropriate product for onsite content needs
  • Oversee product set up and order maintenance in RAMS and markdown execution
  • Ongoing development of assistant buyer or merchandise assistant
  • Demonstrates initiative, is conscientious and provides complete follow through on all aspects of responsibility
  • Ability to multitask, prioritize, manage multiple projects, and shift focus if needed
  • Ability to build strong working relationships with cross functional teams
  • Proficient in retail math and excel
  • Demonstrated strong presentation, communication, and organizational skills
  • Demonstrated success in working on a collaborative team
  • 2-3 years experience in buying with at least 1 year as an associate buyer
  • Previous experience working in e-commerce business is a plus
  • Previous experience working in a vertical fashion company is a plus
  • LI-JB1

Ecommerce Director Resume Examples & Samples

  • Responsible for planning
  • Coordinate with DMM to meet revenue/sales goals
  • Drive single (omni) channel initiatives
  • Increase on-site conversion optimization
  • Social commerce
  • Shoppable UGC and digital as well as cross channel gift card program responsibility
  • 3-5 years Ecommerce leadership experience. Magento experience a big plus
  • Experience with budgeting, forecasting, cost estimating, and vendor contract negotiations

Ecommerce CRM Retention Manager Resume Examples & Samples

  • Manage a team, which includes an Email Manager and Loyalty Analysis, that is responsible for retention and CRM programs
  • Develop, manage and implement effective retention programs for Columbia’s suite of brands. Assure the retention and CRM initiatives align with the overall digital marketing strategy for Columbia by working closely with the Ecommerce Marketing Director
  • Develop a CRM roadmap/strategy that leverages current capabilities while also outlines new requirements
  • Partner and report team and program results to the Ecommerce Marketing Director
  • Responsible for growing repeat sales, focused on digital but with an omnichannel view, by supervising email, CRM projects and loyalty programs. This includes being both hands on but also managing a staff
  • Lead the strategic vision and plan for the retention of our customers through Digital Marketing across Columbia’s brands
  • Responsible for the PnL of the retention programs, including budgeting and forecasting
  • Prepare customer analysis and report results across email and loyalty programs, campaigns and segments and make actionable recommendations for improvement
  • Responsible for ongoing analysis and quarterly reports of key performance indicators
  • Develop strong collaborative relationships with colleagues in branding, creative, copywriting, web design, development/IT and analytics
  • Supervise on-boarding and day-to-day relationships with multiple third party vendors, including contract negotiation and budgeting processes. These include relations with ESP’s, loyalty vendor and CRM tools
  • Support Retail group with dedicated event and store promotions as applicable to the retention or email programs
  • Position supervises a team of digital marketing retention and CRM professionals
  • Strong background in agency or vendor management
  • Current knowledge of loyalty marketing best practices and industry best practices
  • Experience with email programs, ESPs and tools as they are applied to an Omni-channel company
  • A knowledge & passion for commerce/shopping trends and delivering a best-in-class user experience to our consumers
  • Bachelor’s Degree in Marketing, CRM, Business or Finance required. Combination of relevant experience and education may substitute in lieu of degree
  • First-Hand experience working with a CRM platform required
  • 8 years developing and executing retention marketing programs, specifically within loyalty, email and related programs for a multi-channel retail environment, apparel industry experience required
  • 3 - 5 years management experience of marketing teams required
  • Proven track-record, individually and by managing teams, of developing and growing profitable online marketing programs working within KPI’s such as, LTV and repeat order metrics
  • Experience with data analysis, web analytics and tools required
  • Must be familiar with Microsoft Office applications, ecommerce solutions and analytics tools. Specific experience with MS Excel, Google Analytics, and Omniture is desired
  • Basic HTML skills a plus

Ecommerce Photographer Resume Examples & Samples

  • Photograph still-life product shots
  • Photograph on-body product shots
  • Stylize stills and bust-forms as necessary
  • Film and edit eCommerce product videos
  • Establish photography standards by category
  • Manage the overall workflow of eCommerce photography
  • Photoshop small batch sets of imperfections
  • Team player equipped with go-getter attitude
  • Wide-ranging product photography experience
  • Familiarity with Canon 5D Mark III camera equipment
  • Experience with eCommerce workflow strongly preferred
  • Experience with stylized product photography strongly preferred
  • Experience with creating mock environments strongly preferred
  • Experience with shooting on-location desired
  • Minimum 3-5 years of professional photography experience
  • Bachelor’s Degree preferred; not required

Ecommerce Copywriter Resume Examples & Samples

  • Write headlines and taglines for wide-ranging product assortments across brands
  • Write detailed product display page copy that further educates target consumer base
  • Work hand-in-hand with Product, Content, and Brand Marketing Teams to enhance executions in accordance with assorted Content and Product Launch Calendars
  • Drive, develop, and deliver deeper site-wide content plays in conjunction with overall Content Team storytelling initiatives
  • Contribute to scripting and execution of eCommerce product videos
  • Contribute to email, home page, and landing page copy
  • Contribute to digital, mobile, and social extensions
  • Minimum 1-3 years of professional writing experience
  • Team player with go-getter attitude
  • Tremendous passion for storytelling
  • Passion for sports, the outdoors, and eCommerce
  • Experience with creating product copy necessary
  • Experience with Web and/or eCommerce writing strongly preferred
  • Experience in an eCommerce and/or Brand Marketing workflow desired
  • Be interesting

Ecommerce Assistant Merchant Resume Examples & Samples

  • Contribute to some aspects of Product Development activities
  • Contribute to the execution of the annual brand plan
  • Create and maintain line plans/matrix and communicate plan to stakeholders
  • Assist with targeted consumer research via market shopping and trade/fashion publications to contribute to line development and pricing strategy
  • Create and maintain internal seasonal sample lines
  • Act as a conduit of information, materials and samples to external agencies
  • Assist in creating Manufacturing Ready Packages
  • Maintain seasonal product integrity in our system
  • Present product lines at internal meetings
  • Minimum of 2 years work experience in merchandising
  • Must be able to life 15lbs (i.e. packages racks)
  • Strong detail orientation and thoroughness
  • High degree of flexibility and initiative with limited direction
  • Computer literacy including proficiency with MS Office applications

Ecommerce Copywriter Resume Examples & Samples

  • Write engaging and persuasive copy for a wide variety of products, including toys, clothing and accessories, costumes, tableware and party supplies
  • Work closely with the merchandising, editorial and SEO teams to ensure superior content quality
  • Copywriters who show exceptional talent may be asked to work with our editorial content team in creating magazine-like web content and content for social media
  • Bachelor's degree in English, Communications, Marketing or related field
  • Exemplary writing skills and proficiency in English language fundamentals
  • 1 to 3 years writing editorial or marketing content, personal blogs excluded
  • Familiarity with SEO principles
  • Familiarity with Microsoft Office, particularly Excel and Word
  • Familiarity with basic HTML
  • A sense of humor
  • Customer-centric orientation
  • Ability to work and problem-solve independently
  • Preference given to candidates with journalism background or experience writing advertorials, product reviews and similar content related to consumer products
  • Preference given to candidates with experience in the party business

Ecommerce Marketing Intern Snei Sm Resume Examples & Samples

  • Conduct thorough PlayStation Store traffic analysis for various campaign types to identify buyers’ behaviors, trends, key sales factors, and areas of improvements. Craft experiments to test findings on live PS Store campaigns
  • Based on findings, assist the Campaign Marketing Manager in crafting presentations and best practices providing support to a variety of PSN internal and external partners (SCEA, game publishers, movie studios)
  • Participate in the creation of innovative programs aiming at increasing store traffic, user engagement and sales of game content by assisting with the management of PlayStation Store campaigns and promotions to targeted PSN consumer segments, including identifying key consumer proposition, managing creative and reporting on campaign effectiveness
  • Develop proficiencies with business intelligence tools to run sales and traffic reports and analysis on PlayStation Store business
  • Work closely with internal stakeholders to guide reporting needs and consumer analysis, as needed for dashboard & quarterly presentations
  • Enrolled in an MBA program at time of internship
  • Previous experience with marketing, digital distribution or e-commerce related industry required
  • Experience with Microsoft Office: Outlook, Word, Excel, PowerPoint. Strong preference in proficiency with Adobe Omniture/Site Catalyst as well as business intelligence tools such as MicroStrategy
  • Good overall knowledge of PlayStation products along with strong familiarity of video games industry
  • Ability to manage multiple projects simultaneously in a fast changing business environment. Ability to organize and be detail oriented. Strong analytical skills required
  • Passion for digital entertainment (Games, Movies, TV Shows, Music)

Ecommerce Internship Resume Examples & Samples

  • Website updates: Manage the day-to day website content updates/design changes and online promotion execution. Perform quality assurance testing to verify proper implementation
  • Email Marketing: Assist the marketing manager in email marketing process through the stages of concept, creative, targeting, personalization, customer segmentation, offer, subject line, links, promotion codes, site support, approval sign-offs, QA, deployment, and analysis
  • Affiliate Marketing: Manage and review partner sites for correct linking and creative placement. Traffic creative through the approval process to strategic partners. Manage and review partner sites for correct promotional execution, linking, and banner placement. Work with Marketing Managers and Assistant Managers to optimize partner programs and suggest future opportunities. Assist in creation and support of partner specific programs and promotions
  • Industry Awareness: Perform competitive analysis; review industry information for current trends and opportunities
  • Special projects as assigned and other duties as required. Perform ad hoc analysis to evaluate and/or troubleshoot site experience functionality and data
  • Complete attention to detail
  • Strong interpersonal communication skills
  • Resourceful, with the ability to work independently and solve problems
  • Strong multi-tasking, analytical, organizational and prioritization skills
  • Passion for evolving technologies and their applications in ecommerce
  • Candidate for Undergraduate degree in Business, e-Commerce, Marketing or Advertising
  • Prior related work/internship experience a plus
  • Marketing, Business, Consumer Behavior, Web Design/Usability coursework desired

Ecommerce Buying Intern Resume Examples & Samples

  • Strong organization, multitasking, prioritization and follow up skills
  • Ability to work in a fast paced environment while demonstrating logical thinking and problem solving skills
  • Proficient in Microsoft Excel, Word, PowerPoint and Outlook

Ecommerce, Marketing Manger Resume Examples & Samples

  • Collaborate with eCommerce management team to initiate, manage and execute effective and integrated marketing campaigns within the acquisition channel (Paid Search, Natural Search, Affilliate, Product Listing Advertising, Comparison Shopping Engines, and other Data Feeds)
  • Responsible for managing eCommerce acquisition marketing projects by identifying goals, articulating vision to the appropriate teams, developing detailed work plans, overseeing project tactics and identifying resources to successfully complete project tasks while managing overall digital marketing budget
  • Work closely with eCommerce management team to align campaign projects with business priorities, while managing external partners (agencies) to deliver ROAS targets
  • Present concepts and results of campaigns to internal and external customers
  • Communicate campaign/event positioning and messaging efforts to ensure all acquisition programs are aligned with company vision and approach
  • Create new solutions to challenges based on education, experience and current marketing trends
  • Work with ecommerce management team to identify appropriate media mix to reach targeted markets and segments
  • In conjunction with E-Commerce and the Marketing Creative Team develop and execute campaign elements that utilize appropriate tactics to reach targeted audience and implement metrics that measure and demonstrate campaign/event effectiveness and ROI
  • Conduct competitor research to evaluate, develop and improve existing campaign initiatives/goals that lead to recommendations for revising campaign strategies
  • Responsible for setting and adhering to project deadlines of campaigns, event, elements and collateral across both internal contributors and external vendors
  • Ensure that direct-to-consumer marketing plans are in line with brand standards and organizational strategies
  • Manage a Digital Marketing Coordinator / Analyst to develop appropriate mix and management of agencies
  • Travel to events as appropriate to ensure project initiatives are effectively being completed
  • Lead weekly campaign/event review meetings with agencies and contributing teams
  • High School Graduate. Bachelor’s Degree in Marketing, Advertising or other related field preferred
  • 2-5+ years digital marketing experience
  • Marketing agency or corporate / digital marketing department experience required
  • Experience in developing promotions, managing campaigns and Marketing strategies required
  • Strong PC and Mac skills utilizing Microsoft Office and Project Management software
  • Detail oriented with the ability to manage multiple tasks simultaneously
  • Excellent organization and follow through skills
  • Management of third-party and agency relationships
  • Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
  • Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment
  • Strong sensory skills, such as good eyesight, good hearing, and dexterity
  • Ability to operate office equipment, including computers, copiers, fax machines, and phones
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to operate personal or Company vehicle for local errands, deliveries and pickups
  • Moderate travel required (10-20%)

Ecommerce Director, Aveda Online Resume Examples & Samples

  • 8+ years of online marketing experience; eCommerce or catalog experience strongly preferred
  • Proven ability to deliver a range of projects based on project scope, timeline, cost and quality
  • Must have strong skills in strategy and planning, budget and P & L management, merchandising, and marketing
  • Ability to manage internal and external project resources; Experience managing the work of third party vendors

Ecommerce Marketing Specialist Resume Examples & Samples

  • Detail-oriented drive to ensure accuracy and consistency
  • The ability to prioritize, influence, multitask and meet deadlines in a demanding environment
  • An Associate’s degree in Business or related and 6+ months related experience

Ecommerce Operations Coordinator Resume Examples & Samples

  • A Bachelors Degree or two to four years related experience
  • Familiarity with HTML, CSS, XML, JavaScript and Flash
  • Understands eCommerce on the web
  • Self organizing
  • Great communication

Director, International Ecommerce, M·a·c Resume Examples & Samples

  • Assess and launch regional and affiliate sites and Third Party platforms to achieve regional objectives
  • Manage International Retailer launch calendar by working with regional/local partners
  • Develop effective relationships with regional and affiliate teams to execute global brand and online strategies and all e/m commerce activities
  • Work with global brand and local affiliate teams to support development and implementation of global online marketing programs and pilot programs for
  • Identify and understand global capabilities, business plans and local business challenges
  • Drive sales growth on retailer sites by rolling out key “Win Big” eCommerce activities
  • Participate in Regional Status calls to review global, regional and affiliate strategies, plans and results
  • Collect and share best practices from all regions
  • Own the overview of the state of our online retailer businesses within regions and affiliates and manage specific actions/needs to enhance overall business
  • Work with analytics and production teams to build, rollout and optimize programs based on analytics and best practices
  • Conduct post mortem analytical overviews on special projects
  • Guide eCommerce partners towards new business activities that have been proven successful throughout all online ELC brands. Work with Regionals to localize and customize new efforts
  • Manage and lead the partnership with ELC Online Production team to roll-out new projects to key markets in partnership with Regional teams
  • Determine key objectives for retailer or third party site improvements and enhancements. Work with production team to execute and report on post production performance
  • Position will require some odd hours (i.e. late night or early morning international calls, etc.) with the option to work from home on occasion
  • 8+ years in a leadership position developing global online programs (e/m Commerce a plus)
  • BA/BS required
  • Proven and consistent track record of executing against an aggressive growth strategy and delivering results
  • Deep knowledge of global online business models and e/m Commerce/digital technology
  • Experience working within a matrix environment
  • Strong project management skills with the ability to handle multiple priorities
  • Strong written and verbal communication skills, ability to create and deliver Executive level presentations

Ecommerce Operations Coordinator Resume Examples & Samples

  • Serve as liaison between the team and cross functional partners as well as external vendors
  • Communicates merchandise status updates through the use of existing tools to all relevant cross functional partners. Elevates merchandise issues as appropriate to ensure resolutions are achieved in a timely manner
  • Coordinates the movement of merchandise between business channels as necessary to maximize multi-channel business(movement from retail business unit to e-tail business unit and vice versa)
  • Collaborate with Online Merchandising team and Photo Studio to ensure efficient sample coordination process
  • Oversee the receipt of luxury purchase orders, ensuring these purchase orders are received in a timely manner
  • Proactively identify opportunities for process improvement and recommend solutions
  • Monitors the receipts of luxury purchase orders, expediting the receipt process and managing review of the luxury merchandise by the buying/merchandising team
  • Manage additional projects as requested
  • Highly motivated, willing to work in a growing business that is still defining processes and building teams
  • Ability to multi-task and prioritize effectively
  • Demonstrated ability to take initiative and show ownership of projects and processes from start to finish
  • Ability to interact with team members and cross functional partners at all levels
  • Strong collaboration skills
  • Positive attitude, passionate about process improvement

Ecommerce Merchant Resume Examples & Samples

  • Analyze/report key web metrics data for business trends and performance analysis
  • Develop, produce and analyze aggregated standard reports. Provide detailed shop, product, and marketing program analysis
  • Quantify impact of features/functionality on website SPV and customer experience
  • Work with merchants to draw conclusions and recommendation on analytic findings
  • Homepage usage/opportunities and performance reporting
  • Define e-commerce best practices through competitive analysis. Offer actionable recommendations to business partners based on these best practices
  • Support the Merchandising and Marketing teams by generating ad hoc and scheduled web usage reports, troubleshooting reporting/data inquiries
  • Updates to taxonomy to make sure items are in correct places, consolidate when stock gets low
  • E-mail reporting
  • Work with Inventory Control on drops/repeats, web inventory forecasting and promotions
  • Identify unique web needs (video, alt shots, extra copy, web only products) early in the development process. Create web marketing plans and budgets
  • Coordinate photo samples and copy for web only items along with relevant vendor assets
  • Be a highly motivated self-starter
  • Strong merchandising skills are preferred
  • Be tech-savvy and have the ability to learn new concepts
  • Have a strong interest in consumer marketing and a desire to understand what makes people transact online
  • Have an understanding of website design/layout and Internet marketing
  • Have strong attention to detail
  • 5+ years experience optimizing systems and consumer faced processes in a multi-channel environment
  • Proven in-depth understanding of web analytics, feature, functionality and web reporting systems
  • Experience working with and strong understanding of relational database structures and concepts
  • Proven ability to translate data into insight and insights into real market success
  • Strong computer skills including MS Excel, Word and PowerPoint
  • Strong verbal and written communication skills; able to articulate his/her views crisply and convincingly to a business-savvy but non-technical audience
  • College degree required; advance study in Business Science desirable

Digital Producer Ecommerce & Studios Month Ftc Resume Examples & Samples

  • Tertiary qualification in interactive production, marketing, business or related area
  • 2+ years demonstrated experience working in digital production teams
  • Experience in ecommerce sites
  • 6 months+ Agile experience
  • Cross-platform and agency/vendor experience preferred
  • Proven attention to detail and organisational abilities
  • Ability to deliver results in intense, production-oriented environments
  • Strong interest in ecommerce strategy and families online entertainment content, with demonstrable knowledge of the digital content industry and/or entertainment industries
  • Working knowledge of digital technologies including front-end, database, CMS, server and CDN platforms
  • Knowledge of, and experience with, ecommerce platforms and mobile device projects (iOS, Android) strongly preferred
  • Experience in managing developers, as well as UX design and deliverables
  • Understand key principles around SEO

Ecommerce Buyer & Planner Resume Examples & Samples

  • Drive seasonal strategy for area of responsibility and create best in class channel relevant assortments specific to our consumer and on trend that drive top line sales and profitability to achieve targets
  • Build and leverage relationships with cross-functional teams (i.e. buying, planning, marketing and distribution) and our Global and BU partners to obtain information necessary to create and execute merchandising strategies
  • Identify and develop sales, marketing and promotional opportunities at the category, concept, collection and article level to maximize sales for both pre-season and in season for all tiers and regions
  • Manage receipts and markdowns against open-to-buy targets to optimize on-site presentations and inventory turn. Drive changes with planning to maximize key performance indicators (KPI’s)
  • Analyze seasonal assortment of products, use the data to create strategy for future seasons, and recommend courses of action with cross functional team
  • Present complete seasonal strategy with Planning and Merchandising, validating assortment choices, financial roll up, marketing and promotional direction
  • Partner with Marketing Activation Manager to merchandise assortments and buys within the site to ensure there is clear communication of the vision of the buy and their flow of product
  • Responsible for weekly product decisions that react to the consume trends including chasing of product, markdown decisions and presenting these recommendations at the trading meetings
  • Maximizing sport moments and commercial retail events by offering compelling localized product for our consumer
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. This includes: interviewing; hiring and training employees; planning, assigning and directing work; appraising performance; managing and developing and direct reports. (if applicable)
  • Proficiency with MS Office Suite, SAP, Microstrategy and working with systems/application
  • Strong organizational skills with attention to detail and accuracy of data
  • Excellent analytical skills and a through understanding of retail math concepts and applications
  • Ability to identify and quantify sales opportunities and market trends
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to understand and translate financial data to make recommendations and decisions
  • Ability to think strategically, synthesize complex data and develop innovative solutions
  • Ability to delivery effective and persuasive presentations that support business decisions
  • Ability to influence decisions and outcomes cross functionally
  • Ability to successfully manage multiple distribution channels with different customers, systems and processes
  • Ability to manage and develop direct reports (where applicable)
  • Experience with, and a thorough understanding of, managing and influencing Open to Buy metrics
  • Ability to travel domestically and internationally up to 5% of time
  • A minimum of three years of Buying experience; equivalent combination of education and experience may be substituted
  • Experience buying footwear or apparel preferred

Manager On-site Merchandising Ecommerce Resume Examples & Samples

  • Strong IT and numerical skills – On-line platform knowledge / SAP savvy / Adobe analytics. Data driven mindset
  • D2C knowledge – eCom / Retail
  • 3-4 years of relevant experience in e-commerce merchandising in a consumer-facing company

Associate Planner, Ecommerce Resume Examples & Samples

  • Degree from college or university
  • 1-3 years of years of progressive experience in planning and or merchandising; footwear experience preferred
  • Understanding of market competition
  • Knowledge of fashion/trends with the ability to translate into commercial concepts
  • Ability to travel as required

Finance Manager Corporate Expenses & Ecommerce Resume Examples & Samples

  • Full ownership and accounting of the P&L and balance sheet for all kate spade new york corporate expenses, (including but not limited to marketing, production and payroll expenses) and the kate spade new york ecommerce business
  • Manage monthly financial forecast to ensure it accurately predicts business performance; identify key risks and opportunities
  • Manage and coordinate annual budgets and long range plans; ensure financials are aligned with strategic goals
  • Supervise the monthly financial close process; deliver accurate financial results reflective of US GAAP and provide comprehensive analysis of key expense and balance sheet line items
  • Review journal entries and account reconciliations to ensure supporting documentation is complete and accurate
  • Manage analysis and tracking of key performance metrics for the ecommerce business, including marketing return on investment
  • Oversee proper recording of fixed assets and track fixed asset spend, by project, for areas of responsibility to ensure they are in line with approved budgets
  • Provide monthly forecast and closing packages to finance director related to areas of responsibility; communicate regular pacing updates and provide variance explanations versus forecast, budget and prior year results
  • Engage and communicate regularly with shared service business partners
  • Oversee monthly expense reviews with department heads to ensure financial targets are being achieved; proactively engage business partners to ensure their support needs are being achieved
  • Identify areas of improvement within existing processes and proactively manage change
  • Articulate financial concepts to non-finance business partners in a clear and concise manner
  • Management and coach less experienced team members
  • Participate in special projects and initiatives
  • Highly detail-oriented, motivated self-starter with strong organizational, analytical and problem solving skills
  • Leadership presence required; excellent communication and interpersonal skills with the ability to develop and maintain business partner relationships at all levels within the organization
  • Bachelor’s degree in accounting or finance
  • 6-8 years of finance or related experience
  • Ability to work effectively and prioritize multiple tasks/projects in a dynamic environment
  • Proficient in excel, word and powerpoint; experience with essbase, hyperion planning and jde a plus
  • Public accounting experience strongly preferred
  • Month end close experience strongly preferred
  • Consumer products / retail experience a plus

Ecommerce Merchandising Manager Resume Examples & Samples

  • Serve as the site merchandising expert in any given area of the TravelSmith product catalog
  • Validate, build and monitor all website and catalog assortments using a combination of industry best practices and innovative merchandising techniques
  • Proof site daily for errors and modify content where needed
  • Analyze site metrics and related data to identify opportunities to improve merchandising and the customer experience across the various product categories and be able to share learnings and best practices
  • Establish benchmarks for content and category performance and optimize the top trafficked subcategories
  • Provides direction to the creative team by submitting detailed work requests that provide business objectives and performance insights as well as give feedback and approving final visual merchandising assets to be used on the site
  • Collaborate with buyers and inventory planners and various cross functional partners to ensure we are driving key stories and products
  • Work with Director of Ecommerce to develop multivariate and A/B testing whenever possible
  • Analyze existing processes and develop efficiencies for the ecommerce department where needed
  • Improve, trouble shoot, and maintain the internal on-site search engine results by increasing product relevancy, ranking, and reducing null results
  • Communicate product opportunities discovered in site search and comp shopping to the merchandising team
  • Partner with other Cornerstone brands to cross-pollinate key learnings
  • Manage, mentor, and develop one direct report
  • High degree of web-savvy, ecommerce experience
  • Able to work in a fast-paced environment managing multiple work streams simultaneously
  • Digital background paired with a strong creative eye
  • Passion for product
  • Catalog and or apparel/retail experience
  • Familiarity with the growing mobile space
  • Ability to analyze and problem solve
  • Fast and accurate data entry
  • Attention to detail, sharp eye for proof reading
  • Strong database experience, fluent in Excel, and MS Office applications
  • Exceptional written, verbal, and listening skills
  • Ability to prioritize, multitask, and manage workload and deadlines with minimum supervision
  • Experience with site analytics software (ideally Coremetrics)
  • Experience in IBM Webshpere, SLI, Monetate, and Certona a plus
  • Basic HTML a plus (training can be provided)

Merchant, Ecommerce Resume Examples & Samples

  • Develops the line plan and in season profit for the product category that supports the brand objectives and delivers sales and profit budgets
  • Works in collaboration with all cross-functional partners to deliver departmental plans
  • Understands the brand’s target market by tracking and experiencing customer attitude and lifestyle and selecting product that appeals to the customer’s taste
  • Drives the business forward through a keen awareness of fashion trends, building the product line, and capitalizing on current sales trends
  • Communicates daily with vendors and designers and production to develop product and interprets fashion trends based on the needs of The Limited customer
  • Manages in-season business by tracking and analyzing sales information in order to identify opportunities to increase sales, improve margins, maximize inventories and decrease markdowns
  • Re-defines processes to increase efficiencies as the business grows
  • Drives photography and sample coordination processes
  • Bachelor degree in related field or equivalent experience
  • Minimum of 5-7 years merchandising experience in women’s apparel, jewelry, and/or eCommerce
  • Experience working with Designers and driving product development decisions
  • Great fashion sense and passion for product
  • Team player with a demonstrated ability to problem solve and partner with appropriate Buyers, Planners and other cross-functional partners to effect solutions
  • Proficient computer skills (Word, Excel, PowerPoint and Outlook)

Ecommerce Solutions Architect Resume Examples & Samples

  • Develop a high level view of current and future state business and technology architecture for E-Commerce Systems that is well connected with business strategy
  • Provide leadership in developing standards, architectural design patterns and best practices. Work with other team members to develop a comprehensive view of all aspects of E-Commerce system architecture
  • Develop and demonstrate subject matter expertise in v