Ecommerce Resume Samples

4.9 (60 votes) for Ecommerce Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the ecommerce job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume by selecting wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
M D'Amore
3878 Jasmin Centers
Los Angeles
+1 (555) 647 5072
3878 Jasmin Centers
Los Angeles
p +1 (555) 647 5072
Experience Experience
02/2015 present
Houston, TX
Ecommerce Director
Houston, TX
Ecommerce Director
02/2015 present
Houston, TX
Ecommerce Director
02/2015 present
  • Perform managerial duties including hiring, performance reviews and disciplinary actions for staff
  • Works closely with Web Analytics team to develop, measure and optimize the key performance indicators specific to each individual marketing tactic
  • Manage and execute amazon activation and marketing (AMG & AMS) to generate positive ROI
  • Establish product analytics and reporting and monitor performance and utilization
  • Work with E-Supply Chain to improve in-stocks, SCrep and LBB metrics in an effort to grow your business
  • Partner with a cross functional team including UX, Engineering, Content and Analytics to continuously improve key performance metrics
  • Knowledge of management principles and practices including budgeting, cost estimating, and fiscal management principles and procedures
03/2008 11/2014
Houston, TX
Client Partner, Ecommerce
Houston, TX
Client Partner, Ecommerce
03/2008 11/2014
Houston, TX
Client Partner, Ecommerce
03/2008 11/2014
  • Develop, retain and motivate 'pod' team, work closely with agency team counterparts to support on insight vision and development of new accounts
  • Create persuasive sales presentations using market trends, case studies and Facebook network solutions
  • Work collaboratively with cross functional teams to drive revenue growth with new and existing customers
  • Provide and share key learnings and best practices to your peers
  • Demonstrated to run highly sophisticated and KPI driven performance and brand marketing campaigns across different marketing channels
  • Prioritize and deliver timely, high quality work
  • Serve as an industry thought leader in social media and digital advertising and adapt to Facebook’s ongoing product and technology developments
10/2001 12/2007
Houston, TX
Houston, TX
10/2001 12/2007
Houston, TX
10/2001 12/2007
  • We have a pretty awesome benefits package including travel discounts (of course!), wellbeing allowance, 25 days holiday (plus bank holidays), pension on top of a competitive salary
  • A great team mate who is dedicated in helping the team win, adapts to changing conditions, works effectively with colleagues to solve issues, responds positively to requests, shares openly
  • Develop technical presentations & proposals & perform customer presentations
  • Participate in business development activities and provide technical guidance for future solutions
  • Conducts effective negotiations with vendors to establish the most competitive pricing including terms, freight, and return policies; product exclusivity agreements; the right to “first look” at new products; and to secure advertising allowances
  • Partners with Director and Product Development team to develop new proprietary products utilizing internal and external product design and development
  • Develops assortment sheets and gathers samples and product information and turns over to Marketing and Creative, according to established guidelines and timelines
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Adelphi University
Bachelor’s Degree in Business
Skills Skills
  • Keen attention to detail with strong multi-tasking skills
  • Strong Excel and analytical skills to measure, manage, analyze and report on KPI's
  • Result-oriented and self-motivated with a strong sense of urgency
  • Ability to work with external agencies
  • Excellent analytical understanding, ideally using an advanced web analytics tool, like GA, Coremetrics or Omniture
  • Virtual Teams Experience and ability to work in such teams
  • Knowledge of Ericsson offerings
  • Good Communication skills
  • A solid understanding of online marketing, especially email and search marketing
  • Excellent verbal communication skills to communicate clearly and effectively with colleagues all levels
Create a Resume in Minutes

CIB FX Ecommerce Expert Flex Dev-mumbai Resume Examples & Samples

  • Bachelor's Degree or equivalentin a mathematics or science-based subject from a top school, or equivalent experience
  • Substantial experience with software design and senior development skills in a high pressure, time critical environment
  • Several years of in-depth Java J2SE and Adobe Flex development experience
  • Scripting languages especially Python
  • Javascript, AJAX and HTML

CIB FX Ecommerce C Developer Mumbai Resume Examples & Samples

  • Bachelor's Degree in Computer Science from a top school, or equivalent experience
  • Proficiency in C Development
  • Professional experience with front office trading systems

CIB FX Ecommerce Support Developer Associate Resume Examples & Samples

  • On-board new clients onto FX electronic trading systems
  • Provide first and second level trading systems support coverage for FX clients in the region
  • Develop and enhance market data and trading support and analysis tools
  • Develop and enhance our support and analysis tools to grow the FX business
  • Interface with business and core technology teams to gather requirements and drive trading systems and infrastructure projects
  • Coordinate and deploy FX software releases
  • Be integral part of global team to deliver on application architecture simplification/new pricing infrastructure/enhancements
  • Fluency in both Mandarin and English required
  • Fluency in Japanese is a plus
  • 3+ years hands-on experience in core Java
  • 2+ years experience in front office trading technology/client support
  • Ability to analyze complex data across systems and trade flows
  • Knowledge of Python/SQL is a plus

Ecommerce Fulfillment Clerk Resume Examples & Samples

  • 1-2 years fulfillment, warehouse or retail experience preferred
  • Strong organizational, communication & problem-solving skills
  • Attention to detail and a positive attitude
  • Experience operating a point-of-sale system or inventory software preferred (not required)
  • Available to work 28 hours per week Monday – Friday in a warehouse/distribution center environment
  • Maintain a highly organized, clean & safe warehouse
  • Pull inventory for orders efficiently & accurately
  • Learn POS system & ring out orders as needed
  • Package orders and organize by shipping method for daily pick up
  • Work quickly, efficiently and accurately to ensure quick and proper order turnaround
  • Follow best practices for an organized, binned and labeled warehouse
  • Assist with inventory cycle counts, warehouse organization and inventory
  • Learn how & press jerseys as needed for custom jersey orders
  • Process returns & exchanges and special orders as needed
  • Log and report any damaged or defective products returned
  • Work closely with & assist ecommerce & marketing team as needed to exceed customer expectations, and meet company goals

Product Manager Club Ecommerce Resume Examples & Samples

  • · Write and present top-notch business requirements and user stories/acceptance criteria, and ensure technical teams are in lock-step with your requirements
  • · Track product bugs and define areas for constant enhancement and optimization within the user experience
  • · Act as an internal evangelist for the assigned product(s)
  • ·3 years+ overall relevant experience, including eCommerce product management, product marketing or related technical role
  • · Bachelor’s degree required
  • · Experience with key product management functions, including writing requirements, and creating mocks/wireframes, market research, competitive analysis, product planning and reporting
  • · Experience with web analytics tools, such as Omniture
  • · Excellent verbal and written communication skills
  • · Organizational skills such as task management and decision making
  • · Understanding of the ticketing or live event industry a plus

Ecommerce Program Manager Resume Examples & Samples

  • Primarily responsible for execution and management of a portfolio of projects, which may include one or larger projects, as well as smaller site enhancements
  • Responsible for scope control with stakeholders, task execution with the development team and relevant upward communication to managers
  • Primarily operates within existing product and technology offerings, working new products into an existing code base through integration management
  • Helps define process improvements and feedback for large, multi-part projects that need creative project management strategies required for timely execution
  • Gathers necessary assets required for development of each project, including but not limited to: specifications, HTML, images, project tool workflow entries, test data and any additional technical documentation required
  • Manage handoffs at each stage in the project life cycle according to guidelines specified in the department’s development policies
  • Update relevant project information in the project information database, in real time, when things are happening

Senior Product Manager Club Ecommerce Resume Examples & Samples

  • · Drive innovative products and consumer experience concepts working with the extended team of business managers, designers, technology, and cross-functional teams that will support products post-launch
  • · Analyze and present hard data and metrics to back up assumptions and feature concepts and also to set targets and measure key performance indicators
  • · Understand and discuss technical concepts, and propose new product ideas with non-technical and technical employees
  • · 5 years+ overall relevant experience, including eCommerce product management, product marketing or related technical role
  • · Experience working with distributed multi-disciplinary teams and external partners/clients
  • · Strong attention to detail
  • · Excellent time management skills
  • · Passion for live entertainment also a plus!

Ecommerce Marketing Assistant Resume Examples & Samples

  • Assist in the implementation of product and eCommerce price promotions
  • Assist in the monitoring and creation of analytics reports for web site traffic and email campaigns
  • Monitor eCommerce websites to ensure proper functionality of links/pages, etc
  • Review and approve customer reviews on eCommerce sites
  • Check and approve pending affiliate publishers to affiliate marketing program
  • Create 3rd party affiliate links for product promotions
  • Update product metadata within eCommerce systems in support of marketing initiatives
  • Populate email templates with marketing content
  • Assist is customer segment generation via HCCP CRM system
  • Represent eCommerce team in select meetings
  • Update and distribute eCommerce reports throughout HCCP
  • Proficiency with Microsoft Office required | Experience with Adobe Photoshop preferred
  • Strong ability to write direct response marketing copy
  • 2 years working in online marketing
  • Experience working for a media company is preferred
  • Fundamental understanding of eCommerce, Social Media, SEM, SEO and direct response marketing
  • Book industry knowledge is a plus

Associate Site Merchant, Ecommerce Resume Examples & Samples

  • Displays high level of digital visual merchandising expertise to leverage the product offerings that the clients respond to online
  • Responsible for weekly site maintenance including reacting to weekly selling reports and web analytics. This also includes sequencing of products and product display images
  • Manage site to ensure merchandise assortment strategy is effectively presented to the customer across all product categories
  • Test new ideas with cross functional teams
  • Manages flat shoots and coordinates with merchandising team on sample coordination and handing off to creative team
  • Patterns competition on a regular basis to understand online merchandise offerings and site capabilities to maximize business; Shops and conducts regular scans of benchmarking competitors to identify opportunities and challenges
  • Partners with web operations and technology on site refreshes, redesigns and new initiatives
  • Partners with third party product recommendations provider to optimize weekly business rules
  • Collaborates with cross-functional partners including store Merchants, Planners, eCommerce, Creative and Design teams
  • Partners with Call Center Supervisor and Product Merchants to develop quarterly training initiatives on site and product initiatives
  • Clearly communicates strategies to key partners to ensure shared vision on the path to success
  • Works with team to ensure operational excellence all year round- balancing clean execution of plan with ability to react nimbly
  • Monitor onsite search results to direct action at the style level and category level
  • Attend merchandising and marketing meetings to understand strategy in stores and online
  • Oversee photo studio process and shoot calendar for both base photography and flat shoots
  • Bachelor’s degree in related field or equivalent eCommerce merchandising experience
  • Minimum of 3-5 years in ecommerce
  • Experience with Demandware and Omniture Analytics, a plus
  • High level of curiosity
  • Self-starter- ability to work independently, with a sense of urgency

Weekend Ecommerce Supervisor Resume Examples & Samples

  • Lead, train, and manage the performance of the team and ensure all order aging; accuracy and Units Per Hour (UPH) goals are met
  • Drive department results and manage department hours to achieve predetermined budget and UPH goals
  • A four-year degree (B.S. or B.A)
  • Strong background in a large scale, fully automated distribution center is a plus
  • Ability to multi-task in a fast paced environment
  • Experience with WMS systems, Manhattan experience is a plus
  • Excellent computer skills, including Microsoft Office

Assistant Analyst, Asia Ecommerce Resume Examples & Samples

  • Manage any exceptions to the normal order processing workflow for Asia eCommerce orders
  • Serve as the primary point of contact for our 3rd party distribution teams in Hong Kong and China
  • Work closely with regional customer service teams in New Albany and Asia to manage customer order exceptions
  • Identify and research inventory imbalances across multiple business systems
  • Assist with system testing and order management system (OMS) enhancements
  • Track and gather data for measuring trends and identifying areas where improvements to the fulfillment process could be made
  • Analyze customer returns data
  • Develop operational and exception reporting via Business Intelligence tools (eg Oracle, Cognos)
  • 2-3 years of eCommerce, order management, and/or fulfillment experience required
  • Fluency in Chinese a plus
  • Aptitude for learning eCommerce systems such as OMS, WMS, and Business Intelligence (Oracle, Cognos) tools
  • Ability to accomplish specific tasks within a given time frame
  • Ability to learn quickly and adapt to change
  • Highly motivated/self-starter with a sense of ownership, a willingness to learn, and a strong desire to succeed
  • Willingness to travel 1-2 times a year

Assistant Ecommerce Merchandise Planner Resume Examples & Samples

  • Analyze selling data, identify opportunities to drive sales to hit yearly Ecommerce goals and minimize inventory risk
  • Develop Web Exclusive reporting, track performance and audit buys
  • Analyze inventory clearance levels; calculate optimal exit price strategies, input pricing, and track results for all countries
  • Collaborate with cross functional teams including merchants, inventory management, price management
  • Develop clear strategies to drive business and clearly communicate strategy to partners
  • Provide quarterly hindsights to Merchandise Planners to help drive assortment for future seasons
  • Analyze selling data history and provide 3rd party buy guidance. Input 3rd party buys into planning system. Track selling performance and provide direction on further buys
  • 1-5 years of Merchandise Planning experience or comparable analytical experiencepreferred
  • Proficiency with Excel
  • High level of curiosity and a passion to learn
  • Highly motivated/self-starter with a sense of ownership, and desire to succeed
  • Must perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without direct supervision

Ecommerce Websphere Commerce Architect Resume Examples & Samples

  • Provide technical leadership of A&F’s Websphere Commerce Suite environment including core application and services, 3rd party integration, supporting technologies, and core platforms
  • Provide oversight and direction on building/maintaining features within A&F's Websphere Commerce Suite environment and ensure A&F can benefit from latest WCS features
  • Implement rapid changes to meet changing business and marketing requirements
  • Ensure that our implementations meet the required scalability and reliability required for A&F eCommerce operations
  • Assist in diagnosis of any issues that may impact performance or availability in the eCommerce environment
  • Develop functional and technical documentation on assigned projects
  • Analyze and optimize database and core commerce functions for maximum performance
  • Review code to ensure consistency with A&F standard coding practices
  • Lead cross-functional and multi vendor teams as appropriate
  • Bachelor’s degree in Computer Science or related field and 5 years experience in eCommerce environments
  • Deep working knowledge of IBM Websphere Commerce Suite implementations
  • Working knowledge of supporting IBM technologies such as Extreme Scale, Staging Server, and SOLR is preferred
  • Personal Attributes: Confident, Self-starter, Strong work ethic, Highly motivated, A Winning ‘Can-Do’ attitude, Team oriented
  • Proactive solution orientation with a drive to overcome obstacles
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation

Ecommerce Channel Executive Resume Examples & Samples

  • Formulate the vision and direction for Digital Banking Account Management Product team – lead the analysis of consumer needs, customer feedback, product performance and broader corporate objectives to decision and prioritize a multi-year roadmap of key digital improvements, service enhancements and new capabilities
  • Assess the digital landscape for new technologies that can improve customer experience, create competitive differentiation and deliver on key business strategies
  • Lead the process for digital product concept development – collaborate across partner teams to drive ideation, use case development, prototyping and assessment of new digital product candidates
  • Direct the digital product components of large-scale, cross-functional projects – including business case, business requirements, end-to-end customer experience, business acceptance testing and product performance
  • Manage key performance indicators for Digital Account Management, including consumer engagement, customer satisfaction, product adoption, and cross-channel impacts
  • Work with senior leaders across multiple lines of business to align digital product capabilities to core consumer product strategies
  • Develop strong relationships with critical partner teams, including Technology, User Experience, Innovation, Project Management, Operations, and Analytics
  • 10 years of senior leadership in the digital product industry
  • Proven ability to set strategic direction in a digital environment
  • Track record of delivering digital capabilities to drive business growth
  • Deep knowledge of both online and mobile environments
  • Record of growing key performance metrics across an array of digital products and services
  • Undergraduate degree required; advanced business degree preferred

Senior Ecommerce Product Consultant Resume Examples & Samples

  • An up to date knowledge of payment industry related technical development
  • Thorough knowledge of the Business to Business sector
  • Fully aware of industry trends (pan-European)
  • Knowledge of relevant third party suppliers (e.g. technology) and partners

Ecommerce Assistant Marketing Manager Resume Examples & Samples

  • Participate in launching and managing mobile marketing strategy by providing research, competitive benchmarks, analytics and thought leadership
  • Participate in launching and managing Omni channel attribution capabilities by working with agencies to optimize digital marketing channels
  • Assist with launching, managing and expanding SEO marketing program
  • Identify international opportunities and develop strategy for expanding international reach. Work with cross functional teams to execute new marketing partnerships
  • Launch new customer acquisition programs. Provide reporting with recommendations on how to grow new customer base
  • Participate in day-to-day agency management to ensure digital strategies are aligned and meeting growth plans
  • Compile and manage weekly and monthly digital reporting and analytics for multichannel reports
  • Participate in managing all digital marketing functions including: Paid Search, Email, SEO, Display, Affiliate, Recommendation Platforms, Attribution and Analytics

Software Development Engineer Ecommerce Resume Examples & Samples

  • Understand various agile methodologies and the roles
  • 5+ years in designing and shipping applications and/or platforms
  • Building, growing and mentoring a team
  • Experience delivering high quality code through the product lifecycle in an online services / internet scale scenario
  • Driving change across a diverse set of partner teams at varying levels of seniority and technical depth
  • Deep expertise in systems-level programming: Storage systems, networking and transaction processing
  • Strong understanding of distributed system fundamentals such as redundancy
  • Knowledge and experience designing across client/server, services for the cloud, and distributed computation
  • Great problem solving skills
  • Demonstrable software architecture and strong software design skills
  • Bachelor’s Degree in Computer Science, Computer Engineering, or equivalent experience preferred
  • Track record of shipping high volume web experiences

Ecommerce Associate Resume Examples & Samples

  • At least 1-2 years in an ecommerce or digital marketing position
  • BS or BA degree
  • Highly analytical and detailed oriented
  • Problem solver

Ecommerce Assistant Manager Resume Examples & Samples

  • Works well within small team
  • 1-2 years in related experience – Online, Marketing, etc
  • Excellent organizational and time-management skills
  • Solid attention to detail and follow through required
  • Demonstrated proficiency in Microsoft Office applications
  • Ability to work independently and with cross-functional teams
  • Maintain flexibility and a positive attitude in a fast-paced, changing environment

Senior Director, Wholesale Ecommerce Resume Examples & Samples

  • Own the onsite execution of total site experience with accounts: Creative look and feel; consumer messaging, imagery; marketing initiatives; promotional cadence; product information; Shop-in-Shops; …
  • Partner with Account Management and Planning leadership to develop omni-channel growth strategies at the account level
  • Work with Levi’s and Dockers brand partners to
  • Drive product strategies based on consumer and customer segmentation, aligning online assortments to brick and mortar assortments to execute against account strategies
  • Develop traffic and conversion driving marketing initiatives, resulting in effective digital marketing and seamless consumer experience across all online channels
  • Brief and validate evergreen & seasonal asset creation supporting account strategies
  • Partner with Global eCommerce O&O teams to drive the LS&Co. omni-channel initiatives, leveraging analytical, marketing and site experience tools and capabilities to apply to the space
  • Drive the development and execution of the Americas Strategic Business Plan
  • Drive the Annual Financial plan in partnership with Sales leadership
  • Define and drive segmentation in the marketplace
  • Develop omni-channel capabilities with internal partners to support LS&Co. strategy
  • Set vision/standard/principles for total site experience: product, messaging, promotional cadence, creative
  • Partner with Legal to develop and enforce compliance of promotional and online policies for online accounts
  • Develop account relationships with Sales: providing vision, expertise, data to drive account strategies
  • Partner with Sales and Merchandising to ensure assortment delivers against vision
  • Partner with all channels to deploy consumer-centric programs holistically in the market place
  • Partner with customer marketing teams to drive social, interactive and emerging media programs on their sites
  • Partner with global eCommerce to leverage tools, templates, creative, and syndication of all assets
  • Own marketing budget for the Americas
  • Responsible for leading the team and matrix partners within LS&Co
  • Define and evolve current structure to meet needs and priorities, including leveraging LS&Co. capabilities and resources
  • Lead team responsible for
  • Creating scalable shop in shop presence across the different online channels: pure-play eCommerce accounts; online sites of Key Accounts and Field Accounts when appropriate
  • Creative look and feel, consumer experience and messaging, and agency relationship management
  • Development of shop-in-shop and fit finder functional requirements, web analytics, and flawless operational performance of all commerce platforms and consumer experiences
  • Management of 3rd party relationships and close partnership with IT business partners
  • Develop and execute performance marketing approach and traffic driving strategies in online advertising (banner, email and social programs on Shop in Shop sites, …)
  • Driving site optimization through site analytics, seasonal assets and industry best practices
  • Partnering with O&O, production, post-production and agency to provide updated seasonal assets
  • Responsible for tracking and developing ROI plans for marketing placements
  • Minimum of 8 years’ experience working in an online/eCommerce business environment, including at least 3 years of experience managing an eCommerce business including merchandising, marketing, fulfillment and customer service
  • Ability to travel internationally as required
  • Ability to work flexible hours as business needs require
  • Experience launching large-scale eCommerce projects
  • Experience working with global teams
  • Detailed understanding of the consumer web environment including social networks, blogs and online shopping
  • Experience developing and leveraging CRM programs
  • Expertise in building and leveraging web-based analytics systems
  • Experience designing, implementing and operating content management systems
  • Knowledge of the mobile Internet and tablet space
  • Expertise in Search Engine Optimization and paid search/media campaigns
  • Experience managing direct marketing programs
  • Demonstrated ability to work independently with little supervision
  • Ability to quickly learn a broad array of desktop technologies and apply knowledge to real-world problems while remaining effective under aggressive timelines and high-pressure situations
  • Proven ability to identify and remove project obstacles or barriers on behalf of the team
  • Ability to grow and mentor new and existing staff members to be productive technology leaders
  • Proven project management and customer service skills; demonstrated planning and organization skills
  • Excellent written and verbal communications; effective interpersonal skills and strong formal presentation abilities

Senior Account Planner Ecommerce Resume Examples & Samples

  • Bachelor's degree (7+ years of combined college education and work experience may be substituted for a degree)
  • Minimum 5 years experience in developing demand forecasts for products
  • Direct retail planning experience preferred
  • Strong familiarity with retail market dynamics and its impact on demand patterns
  • Excellent analytical, problem solving, computer and communication skills
  • Strong retail planning skills, including sales, margin and inventory plans
  • Ability to develop sound working relationships with sales and account partners and provide them with information on current business, market trends and pricing strategies

Ecommerce Merchandise Planner Resume Examples & Samples

  • Drive financial results that maximize sales, inventory and profitability at the style level up to the department total by individual sites and categories
  • Collaborate with Merchandise Managers to develop and communicate a comprehensive strategy that aligns future financial and product opportunities
  • Review total financial plans with Merchandise Manager and Management
  • Analyze historical data and current trends to identify risks and opportunities by department and class for the preseason
  • Recap and analyze actual sales results by location to plan and forecast in-season business on a weekly, monthly and quarterly basis
  • Responsible for the open to buy process and forecasts

Ecommerce Merchandise Manager Resume Examples & Samples

  • Lead and manage a line planning process that includes style selection and product flow ensuring synergy with financial plans. Develop assortments that support overall strategy of in stock positioning for key merchandise categories taking into account fixture capacity, balanced presentations, accurate and timely receipt flow
  • Responsible for developing, managing and executing merchandising and marketing strategies that will lead to meeting and exceeding sales and margin goals
  • Accountable for merchandise division performance, recommends revisions to the merchandise plan/forecast based on sound analysis and ensures corrective actions are implemented
  • Monitor and update forecasts due to sales trends, merchandise availability and other changes in the business
  • Analyze product performance on a department, classification, vendor and style level and react appropriately to sales trends. Responsible for initiating style level markdowns to ensure sell through meetings turnover goals
  • Actively participates in concept meetings and line reviews
  • Communicate merchandising strategies with cross functional teams including Planning, Customer Service, Distribution Centers, Product Creation and Marketing

Ecommerce Customer Care Rep Resume Examples & Samples

  • A high school education or equivalent
  • Two years contact center, customer service, or retail sales experience is required
  • Availability to work any shift between 4 AM - 8 PM, 7 days per week is required
  • Experience in the outdoors industry is highly preferred
  • Bilingual (English/Spanish) a plus
  • Bilingual (English/French) a plus

Quality Assurance Lead-ecommerce Resume Examples & Samples

  • 6+ years of IT Quality Assurance Experience
  • Ability to develop an overall technical test strategy by proposing solutions & leading the evaluation and selection of testing tools
  • Prior experience creating and executing software quality processes and standards
  • Expertise in manual and automated testing in a variety of technical environments
  • Experience with testing Ecommerce applications strongly desired

Senior Ecommerce Technical Lead Resume Examples & Samples

  • 7+ years of object oriented software development and supporting advanced technology systems including J2EE and MVC
  • 3+ years of experience with WebSphere Commerce, certification is preferred
  • 7+ years of experience with major relational databases and strong SQL skills
  • 2+ years designing Enterprise Ecommerce solutions
  • Hands on experience with AJAX and JSON
  • Hands on experience with web services
  • Hands on experience with Subversion or other version control systems
  • Proficiency in working with IT Systems and excellent problem solving ability

Ecommerce Site Experience Specialist Resume Examples & Samples

  • Keep the ecommerce sites (including mobile and marketplaces) current and accurate, setting up and testing new promotions and removing discontinued ones. Work closely with the Marketing, Creative and IT teams to prepare required documents and gather required assets
  • Work with Customer Service to keep them informed in advance, and to react to feedback they get from our customers
  • Analyze sales, traffic, and site data to catch trends or issues that will assist with supporting the strategic direction of this channel. Make recommendations and implement enhancements to increase sales metrics: conversion and average transaction size
  • Perform testing for routine content changes and enhancement projects
  • Work with third-party vendors to implement website updates and enhancements
  • Update and distribute daily/weekly reports covering performance of marketing initiatives and overall business
  • Other Duties: Maintain and update ecommerce marketing calendar, assist with email set-up and testing, affiliate newsletters. Keep abreast of competition and industry best practices. Other duties as assigned
  • Update reports for ecommerce department
  • Use competitive comparisons to suggest new or revised functionality
  • Undergraduate degree in Marketing, Business Administration or related field
  • 1-2 years work experience; web/retail required. Fashion, footwear and/or apparel experience is a plus
  • Solid mathematical skills - Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
  • Understanding of basic financial concepts
  • Professional manner
  • Strong multi-tasking, organizational and prioritization skills
  • Proficient with Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Strong oral and written communication skills. Ability to communicate clearly and precisely with internal teams, outside vendors, and across multiple departments
  • Knowledge of email marketing and digital marketing a plus
  • Knowledge of Demandware a plus

Site Visual Merchandiser, Ecommerce Resume Examples & Samples

  • Plan, test and refine product groupings, taxonomy, site search filtering and categorization tactics that facilitate efficient search, prioritization of key concepts, and reinforce a positive brand experience
  • Build and leverage relationships with Merchant, Marketing and CRM teams to position key stories and products, and ensures successful launches of products that present a unique selling proposition. Understands seasonal business plans, product features/technologies, and key initiatives. Contributes to online merchandising calendars for category pages, landing pages, and special promotions
  • Manages and develops one Associate Content Producer, focused on of the creation, style, and delivery of all product-related assets, includes product copy and imagery
  • Partners with Digital Marketing to develop special shop concepts, page layouts, and navigation to support category directives and strategies. Collaborates with cross-functional counterparts to maintain Brand integrity
  • Manages all product creation, merchandising, and product enrichment for mi adidas customizable articles. Partners closely with mi adidas business team, global counterparts, and digital marketing to hit all product launch dates and capitalize on quick-turn merchandising opportunities
  • Collaborates with User Experience and Global Asset team to ensure alignment between product imagery, assets, and UX design strategies
  • Super-user of content management system (Endeca, Certona, Demandware). Ability to mine for new merchandising opportunities using content management functionality
  • Strong analytical skills - must be able to assemble and interpret data, create executive summaries and deliver business insights
  • Excellent time management, multi-tasking, and organizational skills
  • A strong understanding of merchandise hierarchy
  • Strong computer skills, including intermediate capability with Microsoft office applications. Microsoft Access skills preferred
  • Excellent problem solving skills – able to identify, analyze and propose solutions to technical and business issues
  • Demonstrated ability to work in a fast-paced, “self-starter” environment and manage multiple workstreams simultaneously
  • Ability to balance the art and science of brand presentation
  • A minimum 4 years of related experience, with a combination of at least 3 of these years in Digital Visual Merchandising or eCommerce Retail Buying
  • Previous internet experience required
  • Experience creating reports with MS Access is preferred
  • Experience with Demandware, Hybris, or similar content management is preferred

Ecommerce Web Designer Resume Examples & Samples

  • Responsible for User Experience design of Web applications, incorporating user feedback, comprehensive work flows, applying standards, using various tools to create graphical interfaces for web based applications across multiple devices
  • Lead the digital creative execution of branded and commerce messaging for the ecommerce and global marketing teams
  • Establish creative standards, style-guides, and web templates for multiple brands
  • Create simple but elegant visual designs and interaction models that allow users to understand and manage large amount of complex information
  • Work closely with IT and development team members to ensure execution of design requirements
  • Be a User Experience evangelist, ensuring business leaders and executives understand the value of user experience and helping to develop and drive User Experience strategy for the brand
  • Create Web graphics, animations, user interfaces, icons, style sheets, templates and layouts for use in projects, product development/implementation and maintenance-support
  • Translate sitemaps, wireframes and other architectural documents, as needed, based on firm understanding of UI and navigation planning
  • Work with internal production teams, freelance design teams and agencies on contracted projects as directed
  • Work with development staff to successfully communicate design for technical and functional implementation
  • Bachelor's degree in Arts, cognitive science or related field
  • 3+ years experience as a key designer within an interactive team
  • Must have clean, modern design sensibility, with user-centered focus
  • Must be detail oriented and able to follow established design guidelines
  • Mastery of the Adobe Creative Suite, especially Photoshop and Flash
  • Able to contribute from initial design process through the creation of clean, valid XHTML
  • Fluent in CSS and web standards best practices
  • Well-versed in the cross browser issues
  • Understanding of possibilities of Ajax, Flash and rich media interfaces
  • A team player who can work independently but communicates often
  • Ability to develop new approaches to complex design problems
  • Must be organized, have an eye for detail and be able to put ideas into a tangible form
  • Working knowledge of Flash (including Action Script), HTML/CSS
  • Use of current web design best practices
  • Experience with JavaScript a plus
  • Flex development expertise a plus

Ecommerce Clearance Merchandiser Resume Examples & Samples

  • Support the implementation of the Western European eCommerce clearance Strategy in all activities conducted by the department
  • Manage the execution of the defined key merchandising principles in day to day business and regularly feedback to management on same
  • Partner with the Clearance Merchandising Manager in pre-season planning activities from option planning to excess inventory visibility and pre-season inventory cover reports
  • Conduct product selection for area of responsibility within OTB framework and provide management with full analysis on selection criteria and future planning
  • Provide the Clearance Merchandising Manager with input on eCommerce clearance Range requirements via in depth analysis of products sell thru and price points
  • Prepare eCommerce clearance Range Purchases for area of responsibility including sizing and buy phasing
  • Manage and execute optimal inventory supply in quality and quantity based on weeks cover targets and store feedback to drive high sales and margins. Conduct order management in peak periods
  • Ensure the Dynamic Buffer Management (DBM) system is working efficiently and that stock is allocated without any issues
  • Assume responsibility as one point of contact, issue weekly reports re stock availability, prices etc
  • Issue key Merchandise Management Reports for category responsibility as per schedule. Track performance, propose action steps and execute
  • Issue reports for best and worst seller analysis and propose action steps. Communicate action steps to Management
  • Identify and contribute to the continuous improvement of all merchandising systems and tools
  • Set up plans and monitor execution of stock transfers
  • Other duties as requested by your manager
  • Promote a high performance culture by setting clear expectations and individual goals and focuses the team/organization on key drivers that impact success
  • Leadership and influencing skills
  • Ability to work effectively within a team environment and under pressure
  • Structured, organized and process orientated
  • Fluent in English, verbal and written
  • Additional language is an advantage
  • Advanced user of MS Office suite of products – esp. Excel, Access
  • Advanced knowledge of Retail Management Systems – SAP AFS, SAP PGR, DBM, POS BW
  • Secondary education or university degree, preferably in business administration with major Retail, Logistics/Supply Chain Management or equivalent professional experience
  • 2-4 years’ experience in Retail merchandising (incl. buying, planning, distribution, budgeting)
  • Multi store experience essential
  • 0 – 2 years management experience

Director of Ecommerce Resume Examples & Samples

  • Effectively conceptualize, plan, and deploy all aspects of eCommerce for the adidas-Group in Canada in order to achieve traffic, net sales and profitability targets
  • Lead the team to develop and maintain traffic, revenue and conversion model in order to meet financial objectives
  • Effectively manage eCom P&L for all brands and realize efficiencies under the JOM
  • Use various site metrics and analytics to assist in the development of site and operational strategies. Identify and scope business opportunities through the evaluation of web, merchant and financial metrics, competitive analysis, market trends, and usability studies
  • Provide digital consultation and expertise to internal stakeholders in order to fully leverage digital strategies across brands to drive eCommerce revenues
  • Drive the CRM strategy and continue to optimize campaigns to maximize consumer retention and brand affinity
  • Manage site content, refresh strategy and overall platform operations
  • Lead the effective management of inventory KPI’s as established by head of retail and global targets such as turns, weeks on hand and transition strategy for all channels
  • Oversee the onsite user experience for all sites and ensure that a consistently best in class experience is produced
  • Drives critical business decisions based on evaluation of on-site analytics and financial levers for both own retail sites and key wholesale partners
  • Define and scope eCommerce requirements for rapid business development, including SEO,SEM, Structured data, e-newsletters, product assets and promotions
  • Evaluate and implement new eCommerce online and offline marketing opportunities across channels including the deployment of sophisticated technologies (VFW, kiosks, mobile applications). Coordinate the implementation of these programs with internal and external groups such as brand marketing, retail, IT and agencies
  • Manage own site development roadmap and marketing budgets
  • Define the online eCommerce customer experience strategy and goals. Develop and implement online and offline programs to achieve these goals
  • Leverage Online opportunities and implement strategies at Bricks and Mortar in order to facilitate omni-channel operations via data capture and endless aisle
  • Manage the daily effort and overall performance and development of the eCommerce business team
  • Drive a high performance, entrepreneurial culture across the organisation, educate and inspire internal stakeholders
  • Collaborate closely with the brand leadership heads, and respective teams in order to ensure marketing and merchandising concepts are aligned through eCom
  • Foster an effective relationship with IT, Logistics, Finance and other service functions in order to support the continued resource allocation and prioritization of eCom and digital channels
  • Lead the customization (mi,yr,custom clubs) channel to achieve maximum growth and find opportunities to integrate into bnm
  • Oversee Hiring, coaching and career development for all team personnel
  • Travel, as required
  • 6 to 8 years of D2C of B2B ecommerce experience including working knowledge of leading eCommerce platforms (DemandWare preferred)
  • Excellent critical and strategic thinking skills, a propensity for problem solving and creative thinking
  • Excellent decision making skills based on trends, concepts, analysis and data
  • Proven ability to lead a team and develop talent in order to reach business objectives
  • Expert level understanding of go to market strategy and the effective use of merchandising and marketing methodologies
  • Excellent command of the English language and the ability to convey concepts, strategy and plans to varied organizational levels
  • Excellent presentation skills, ability to effectively convey technical and strategic concepts to various stakeholder groups at different organizational levels
  • Working knowledge of web analytics and web commerce KPI’s
  • Strong analytical skill and understanding of retail math concepts
  • Conceptual understanding of various eCommerce interfaces (order, inventory, data feeds) and how they affect site functionality and performance
  • An excellent understanding of the competitive eCommerce landscape with particular focus on Canada
  • Experience with online advertising and digital marketing including SEM, SEO, Structured data, affiliates and CRM
  • Fundamental understanding of ecommerce architecture and IT systems integration
  • Ability to work with various organizational levels, both internally and externally
  • Strong time management, organizational and decision-making skills
  • Excellent communication skills, interpersonal skills and the ability to work with technical and non-technical business groups across the company
  • Analytical skills to interpret conceptual information and quantitative data
  • Flexibility - able to adapt to constantly evolving nature of eCommerce with deep industry knowledge
  • Outstanding computer and technology skills (MS Word, PowerPoint, Excel, Internet-specific)
  • ROI assessment skills critical
  • Strong understanding of various file formats and internet technology protocols
  • College or University degree , BA preferred

Ecommerce Fraud Analyst Resume Examples & Samples

  • Ensure the timely review and approval of orders, balancing the need for security and our customers purchasing experience
  • Thoroughly investigate orders that enter our fraud detection queue
  • Protect customer accounts and assets by safe-guarding personal information
  • Prepare detailed fraud/chargeback report weekly
  • Analyze chargeback activity, focusing on the improvement of rules and procedures
  • Contact customers when potential fraud has been identified on their accounts
  • Keep a close relationship with Merchant Processors and other third parties, maintaining TOMS updated on fraud trends
  • Improve our customers’ purchasing experience by maintaining an open channel of communication with Customer Service and other departments
  • Minimum 3-5 years’ experience in a fraud prevention/detention role
  • Basic understanding of chargeback regulatory guidelines and compliance within the Ecommerce/Finance
  • Requires strong analytical and problem solving skills
  • Demonstrates high energy/creativity and an aptitude for fraud loss mitigation and a relentless customer focus
  • Highly organized, detail-oriented, and possess outstanding follow through and investigative skills
  • Self-starter with a strong sense of urgency

Ecommerce Site Coordinator Resume Examples & Samples

  • 1-2 years retail experience in site merchandising or marketing preferred Experience with database-driven sites and content management tools a plus, but not required Bachelor's degree in merchandising, business management or equivalent preferred
  • Support Site Merchandisers with product status report including working with the Image team to request images, updating product status sheet, confirming images have been loaded and monitoring appropriate item set up delivery dates
  • Manage, track and organize ecommerce samples including samples that should be sent to and from Showfitr
  • Manage monthly photo-shoot list and collaborate with ecommerce buyers to pull samples
  • Submit all Global Creative Services project briefs and requests
  • Assist with loading & managing Mobile and Tablet Assets
  • Create impactful Monetate banners

Ecommerce Channel Manager Resume Examples & Samples

  • Coordinating the Technology, People/Process, and Business Leads to ensure project/program delivers On Time, On Budget and to the Business Case
  • Lead the project team through successful delivery of the end-to-end project/program
  • Accountability to lead the extended team through the solution development process and completion of all deliverables, manage the budget, schedule and project updates
  • Single point of contact for all project / program communications, including overall status, financial health, issues, and benefit realization
  • Manage the scope of initiative and ensure all change controls are governed by the project stakeholder body
  • Awareness of total program or MGP if project is a phase in complete delivery
  • 5+ years Program/Project Management
  • Change Management leadership of large, complex, multi-generational programs
  • Financial management and ability to manage and deliver to a budget
  • Ability to directly or indirectly influence others
  • Cross-functional collaboration
  • Excellent written, communication, and presentation skills to all management levels
  • Strong relationship-building and relationship management skills
  • Ability to quickly move from dialogue to action
  • Experience working with complex technical systems and transformational programs
  • 5+years in Financial Services industry
  • SixSigma training - Green Belt or Black Belt

Ecommerce Channel Manager Resume Examples & Samples

  • 7+ years experience in related position
  • Accomplishments in Digital Banking, eCommerce, Customer Experience, Digital Sales and Product Management
  • Ability to build strategic product & service multi-year roadmaps
  • Experience in eCommerce Products, Features and Capabilities
  • Familiarity with Agile, Six Sigma, DMAIC and SDLC project management practices
  • Working understanding of governance, risk management and change management processes
  • Experience with planning/budgeting practices for large portfolios
  • Ability to navigate and influence in a matrixed environment
  • Excellent Problem Solving skills
  • Great collaborator
  • Proficiency with MS Visio
  • Great communication skills, able to adapt content to multiple audiences
  • Superb Relationship Management Skills
  • Excellent proficiency with MS office applications

Technical Lead-omnichannel Ecommerce Resume Examples & Samples

  • 4-6 years of lead experience
  • At least 5-6 years of experience in online or ecommerce technology, with ATG expertise (Commerce, Merchandising, Content Management, Commerce Service Center)
  • Experience with Oracle Right Now, Endeca Experience and DOO/GOP
  • Systems administrator experience working in the cloud infrastructure
  • Experience in a Retail environment and related systems solutions
  • Familiar with ecommerce platforms
  • Experience working with mobile applications or websites
  • Experience with Basecamp, POS software, Windows, Linux and MacOSX
  • Inspire with Service
  • Lead with Passion

Ecommerce Resume Examples & Samples

  • Degree within Marketing, Merchandising or other related field; or relevant industry experience
  • 1-3 years of Online/website management/ merchandising/ecommerce experience
  • Proven track record in running multiple sites across multiple countries and languages
  • A solid understanding of online marketing, especially email and search marketing
  • Ability to work with external agencies
  • Excellent analytical understanding, ideally using an advanced web analytics tool, like GA, Coremetrics or Omniture

Ecommerce Digital Channel Consultant Resume Examples & Samples

  • Digital Engagement for Small Business, GWIM, etc
  • Ensure the strategic vision, as well as the immediate needs, of our partners is understood within the digital channel
  • Partner with businesses to request and execute build of new capabilities that will engage customers
  • Measure and communicate portfolio deliverables to meet success criteria for the business
  • For external-digital partners: Be the Voice of the business in Digital and the Voice of Digital into the business
  • Strategic and critical thinking acumen
  • Strong focus on customer and business objectives
  • Understanding of digital capabilities and resource/ capacity drivers

Web Designer, Ecommerce Resume Examples & Samples

  • Creates and modifies graphics and layouts for existing website for each season, online content features and social media platforms, and ensures that all material is available per established deadlines. For some modules that requires HTML coding, performs coding to achieve the desired effects on development than on the functionality of the website
  • Makes changes to the content and layout of web pages based on the Marketing calendars
  • Prepares mock-ups, final artwork or test layout/pages as needed for internal presentation and approval
  • Liaises with the marketing graphic designers to obtain graphics used in promotional materials, in-store POP materials, etc
  • Participating in brainstorming sessions with the Creative team and creating seasonal campaign concepts for web through photoshoot ideas, fonts and design elements that challenge the status quo
  • Support creative leads by ensuring vision of brand is constantly brand aligned in all web based creatives
  • Ability to conceive and design solutions for web projects with strong conceptual development, visualization and typography skills
  • Designs or supervises design of digitized images, banners, landing pages and other graphics to create and enhance appearance of sites
  • Designs gift guides and lookbooks for ecommerce site
  • Manages and performs day-to-day site design and creation
  • Designs and implements all social network properties, including blogging
  • Collaborate with internal teams to ensure consistent content delivery
  • Producing creative marketing materials in relation to Ecommerce including: packaging, brochures, coupons, online pk booklets, etc
  • Ensure that all work activities are performed effectively, within time and budget parameters, and according to quality standards
  • Assisting and coaching Jr. graphic designer with all elements of design and creative problem solving
  • College degree (DEC, Technical diploma, Community college diploma) in graphic design / web design or related experience
  • At least three years, less than five years in web design
  • Experience in retail / women’s clothing industry is an asset
  • UX design experience is an asset
  • Extensive knowledge of MAC software including Illustrator, Photoshop, In Design
  • CSS & Flash experience would be an asset
  • Illustration background is an asset
  • Innovative and highly creative
  • Able to work autonomously as well as within a team setting
  • Ability to work in a fast-paced and multi-tasking environment
  • Bilingual (English & French)

Senior Software Architect Ecommerce Resume Examples & Samples

  • Experience with PHP is a plus
  • Strong relational database background (Oracle, MySQL or SQL server)
  • Working knowledge of NoSQL databases (MongoDB, Cassandra) is a plus
  • Comfortable setting up and configuring web servers (Apache, nginx)
  • Experience with Hadoop is a plus
  • Experience designing JSON based RESTful Web Services
  • Experience designing solutions for interactive end user applications, batch processing, and message based systems
  • Formal Computer Science background
  • Design, develop, and maintain applications
  • Lead peer reviews of code
  • Learn and understand when to use services available from other teams

Ecommerce Channel Manager Resume Examples & Samples

  • Foundational experience in driving Internet sales with particular expertise in continuous innovation, trend identification, test and learn methodologies
  • Deep history and understanding of the mechanics of web sales and conversion, with an ability to articulate universal customer truths that span across products and segments
  • Proven track record of planning and building world class sales experiences with 40-60%increases in application submission rates
  • Innovative and principled problem solver, participating in many “first ever” executions within the digital channel to drive sales
  • Strong communicator, talented writer and presentation designer
  • Ability to develop and mentor junior-to-mid-level talent
  • Bachelors degree required, advanced degree in marketing discipline preferred
  • Prior leadership experience in Digital Marketing or Sales required
  • Strong analytical skills including proficiency in Excel
  • Superior executive communication skills and strong PowerPoint skills
  • Financial services experience a plus

Ecommerce Channel Consultant Resume Examples & Samples

  • Build customer/client driven environment
  • Strong Relationship Management & Communication skills
  • Skilled at Resolving business issues/conflicts in a productive manner
  • Excellent problem management and resolution
  • Proactive - Constantly raise the bar
  • 2-3 years experience in Product Management, eCommerce, Technology, Finance, and/or Operations
  • Ability to build cross-enterprise partnerships
  • Ability to work across multiple teams to resolve complex problems
  • Credit Card, Mobile, Insurance, Student, Military and/or Employee Banking Product Subject Matter Expertise
  • Understanding of Online/Mobile Operations

Ecommerce Marketing Analyst Resume Examples & Samples

  • Plan, manage, and execute our SEM and display programs to drive towards exceeding our key performance metrics and customer acquisition goals
  • Drive performance for multiple brands with different consumer profiles
  • Optimize and audit all current search campaigns on a daily basis to identify key levers and opportunities for improve efficiency
  • Deliver weekly, monthly, and quarterly performance reports for all channels
  • Work with display vendors and internal creative teams to execute relevant campaigns
  • Identify growth opportunities within Facebook, new partners, and Google betas
  • Manage day to day communication and work cross-functionally with other teams (ex. Merchandising, Product, Brand, Analytics, Content) to achieve mutual goals
  • Work with the tight-knit eCommerce marketing team to work together towards exceeding total eCommerce top and bottom line targets
  • Excel power user
  • Ability to organize and analyze data to identify opportunities for growth
  • A passion for online marketing and eCommerce, willing to learn and stay informed on the latest trends
  • A team player who is excited by challenges and prepared to take risks
  • A passion for the footwear and apparel industry
  • Creative thinker that is willing to tackle any challenge they encounter or is presented to them
  • Relentless work ethic and dedication to helping improve the digital landscape of multiple brands
  • Experience with SEM and Analytics Tools (ex. AdWords Editor, Marin, Omniture)
  • 1 year of SEM & Display experience, preferably with a B2C eCommerce brand is a plus
  • Experience working directly with display vendors is a plus

Business Consultant Ecommerce Resume Examples & Samples

  • Pro-active mindset, ability to think end-to-end
  • Good planning and analytical skills
  • Fluent English (verbal and written),

Supervisor, Ecommerce Customer Care Resume Examples & Samples

  • Manage customer care teams that provide tier 1 and tier 2 phone and email support
  • Develop and improve quality standards through monitoring and process improvement
  • Create and develop processes and procedures that support the Customer Care and the eCommerce teams
  • Development and facilitation of new hire and ongoing training curriculum with a focus on
  • Technical\product training
  • Call quality
  • Manage customer facing content and communications
  • Develop continuous process improvement mechanisms around Key Performance Indicators
  • Actively manage the performance of Customer Care through KPI reporting, hiring\staffing, monitoring, and training
  • Ability to log into and take customer calls on a weekly basis, while maintaining all Advisor performance metrics

Websphere Ecommerce Administrator Resume Examples & Samples

  • 5+ years of experience in installation, configuration, tuning and administration with WebSphere Application Server ND v7 - must be able to apply fix pack
  • 3+ years of experience with installation, configuration in ecommerce - must be able to upgrade featurepack and fixpack
  • 3+ years of experience in SOLR Administration - must be able to migrate solr
  • Experience in Web Application and Middleware technologies
  • Experience in SSL certificates
  • Experience with AEM / CMS is a plus
  • Very detail-oriented and experienced working in a production environment using Change Control practices and working under technical project plans and timelines
  • Knowledgeable with Dynacache configuration and troubleshooting
  • Proficient with WebSphere tools including IBM Heap Analyzer, PMAT, Thread Analyzer, and can read GC logs
  • Knowledgeable with DB SQL commands. Work with DBAs on system setup and troubleshooting
  • Experience with DB2 installation and upgrades
  • Proficient with WebSphere performance tools such as Wily Introscope and Tivoli Performance Viewer
  • Working knowledge and understanding of Networking/Routing concepts, Checkpoint firewalls, F5 load balancers, MQ and DNS
  • Experience on AIX / UNIX and/or Red Hat Linux
  • IBM Certified WebSphere Commerce v7 administrator a plus
  • Diligent in creating and updating documentation
  • Ability to work independently on projects
  • Able to collaborate in a team environment
  • Strong written and verbal communication skills are required

CIB Tech-client Technology Ecommerce Infrastructure Performance Testing Resume Examples & Samples

  • 5+ years experience on performance testing especially on infrastructure related
  • Expert in Performance testing tools such as Load Runner and others
  • Some Java, JSP and other scripting language
  • Some Messaging technologies such as tibco/mq/nirvana
  • Splunk or other dashboard or reporting tools
  • No SQL database such as Mongodb/Couchdb/HBase

Web Developer Ecommerce Registration Resume Examples & Samples

  • Strong HTML5, CSS, Javascript
  • Good PHP experience
  • Must know javascript frameworks including Backbone, JQuery, Require
  • Must be able to implement visual changes based upon screen shots provided by design
  • Experience with interactive end user applications
  • Experience using JSON based RESTful Web Services
  • Experience with unit testing frameworks such as Mocha or Jasmine for Javascript or Cucumber for PHP
  • Design, develop, and maintain web applications
  • Ensure applications are developed with sufficient unit test coverage
  • Work closely with QA to iterate on bug fixes
  • See all changes through to production deployment
  • Contribute to peer reviews of code

Assistant Manager Site Experience, Ecommerce Resume Examples & Samples

  • Support E-Commerce Production Manager in managing day-to-day homepage, content, and promotional execution for all of The Jones Group e-commerce websites
  • Ensure accuracy of all website calendars, events, promotions, content updates and campaigns
  • Perform competitive analysis; review industry information for current trends and opportunities
  • Manage day-to-day homepage, content, and promotional execution for all ecommerce websites
  • Work closely with IT to ensure production deadlines are being met and daily workflow process is optimized
  • Continuously gauge usability and content effectiveness by gathering and analyzing data to make recommendations based on those results
  • Serve as subject matter expert for ecommerce platform capabilities, features, and functionality
  • Regularly and rigorously report on customer satisfaction and communicate opportunities for optimization, profitability growth, and improvements in competitive strategy
  • Assist ecommerce team in deepening internal relationships and service with Brand Marketing
  • Support the development of strategies that meet revenue growth and brand engagement goals, while serving the needs of customers
  • Work cross-functionally with Strategy and Merchandising teams to execute business objectives and enhance customer acquisition and retention efforts
  • Work with Creative, Copy, Marketing, Legal, etc. to coordinate and develop all copy & creative assets
  • Work with IT to ensure production deadlines are being met and daily workflow process is optimized. Work with QA to ensure site accuracy and availability
  • Work with Customer Service to anticipate customer response and resolve issues
  • Bachelor’s Degree, in Business, Marketing, Communication, Technology, or related field
  • 3 years’ experience web marketing/ecommerce business experience
  • Detail-oriented, ability to multi-task; Ability to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment
  • Excellent interpersonal, written and verbal communication skills
  • Must be a brand advocate and have customer focus
  • Thorough understanding of website metrics, data analysis, and reporting tools and basic financial concepts
  • Demonstrate ability to lead self and maintain a professional demeanor, exhibit poise under all conditions, work effectively in a team environment, build effective and respectful interpersonal relationships and be an effective role model for the team
  • Understanding of web technology- graphics, browsers, etc
  • Understanding of online ecommerce, social and marketing space (paid search, comparative shopping, email marketing, affiliates, etc.)
  • Self-motivated learner with a natural curiosity for evolving technologies
  • Resourceful, with the ability to work independently and solve problems proactively
  • Solid mathematical skills - Ability to calculate figures such as discounts, interest, commissions, and percentages. Ability to apply concepts of basic algebra and geometry
  • Knowledge of Demandware, Omniture, Google Analytics a plus

CIB FX Ecommerce Tech Lead VP-singapore Resume Examples & Samples

  • Coordinate level 3 support coverage in the region for FX ecommerce application
  • 7+ years hands-on experience in core Java
  • 4+ years experience in an investment banking front office role
  • Knowledge of Python required
  • Some C++ experience required
  • Fluency in Mandarin preferred

Ecommerce Operations Director Resume Examples & Samples

  • BS Degree. MBA a plus
  • 7 years or more of eCommerce management experience, required. Apparel experience is preferred
  • Experience managing direct reports, financial budgets and/or plans
  • Proven strategic and tactical thinker with excellent quantitative and analytical skills
  • Able to quantify business results and identify opportunities
  • Extensive knowledge of the eCommerce industry and technologies, a plus
  • Excellent presentation and communication skills (both written and oral)
  • Experienced with creating management reports and presenting to senior management
  • Excellent project management and Microsoft office skills

Ecommerce Director Resume Examples & Samples

  • The ideal candidate will have experience managing ecommerce within a multi-channel company
  • All candidates must have 7+ years previous experience in e-commerce or digital marketing with a strong track record working in the digital space
  • Must be well-versed in customer acquisition and retention techniques with a proven track record in driving significant traffic and sales growth
  • Demonstrated ability to manage a P&L or line of business. Core operational strength and the ability to make the right budget decisions to drive business success
  • Demonstrated experience managing quantitative information and iterative testing to drive business decisions
  • Ability to incorporate a strong aesthetic sense into our work, to evaluate copy and content, and to align marketing messages for a superior customer experience and brand communication
  • Demonstrated ability to lead, manage, develop, and grow teams and to be inspiring to others. Also able to work collaboratively with cross-functional teams
  • Ability to communicate clearly both verbally and in writing
  • Highly analytical, able to draw conclusions from sales reports, web analytics, and other systems
  • Ability to work well across the organization and with 3rd parties
  • Experience in cosmetics, luxury, fashion, and/or consumer packaged goods a plus

Ecommerce Consumer Rep Resume Examples & Samples

  • Maintain high level of customer service by responding to requests and inquiries with accurate information to consumers in a courteous, efficient and timely manner
  • Process moderate to high levels of consumer inquiries via telephone, e-mail and correspondence
  • Select replacement styles to be processed for warranty replacement. Requires research of older garments and knowledge of current styles to accurately select a replacement. Effectively use JDE for inventory inquiries, order entry and warranty repair status
  • Provide accurate information regarding product features, specifications and recommended uses of Columbia Sportswear and Sorel apparel and footwear. Provide information on where to purchase garments using internal product locating applications in addition to various consumer inquiries
  • Display a positive attitude toward the Consumer Services Team by maintaining professionalism, respect, courtesy and support to others
  • Update training manual and consumer correspondence during the Spring/Summer season
  • Provide training for members of the consumer department as well as employees from other departments
  • Act as a member of the Customer Service team by maintaining a high professional standard in individual behavior for the demonstration of respect, courtesy and professionalism to others

Ecommerce Producer Resume Examples & Samples

  • Three to five year’s experience and Bachelor Degree from college or university (MBA a plus)
  • Proficiency with Web Analytics tools e.g. Google Analytics, Omniture or Coremetrics required
  • Proven track record working in the internet space leading website management
  • Expert ability at influencing others and works effectively with all levels of an organization
  • Able to work both independently and collaboratively as part of a team
  • Excellent project management, Excel and Microsoft office skills

Ecommerce SEO Functional Expert Resume Examples & Samples

  • You will own the Brazil SEO KPIs - not only help defining, but also monitoring and reporting Brazil's performance to your line manager and the Global SEO team
  • You will utilize the existing SEO and web analytics tools to maximize the channels potential with the support of the Global SEO Analytics manager (SEO analytics tools, Webmaster tools, proprietary tools…)
  • Monitor local SEO performance and the results of various SEO projects, initiate further SEO projects in collaboration with the global SEO team and local markets (projects may relate to technical changes, content, UX, Social media, PR…)
  • Keep yourself and the Brazil channel staff up to date with the latest news/changes in the search industry (especially re: changes that impact SEO and the other channels)
  • ONSITE: Collaborate with the global SEO content manager as well as the Global SEO technical manager to find ways to improve Brazil's onsite SEO performance
  • OFFSITE: Identify and connect with the key stakeholders in the markets to drive offsite initiatives (while leveraging the global SEO team to drive the right processes and trainings for the LAM region)
  • Team up with other members of the LAM SEO/SEM team, the LAM analytics team, Product Marketing and various eCommerce counterparts to create synergy and drive revenue
  • Bachelor’s degree in Business, Marketing or quantitative field/ minimum of 2 years of experience in eCommerce business intelligence environment – preferably in apparel or footwear retail
  • Passion for SEO and search engine marketing
  • Ability to communicate throughout all levels of an organisation both technical and non-technical and “promote“ SEO across the business
  • Exceptional attention to details and analytical mindset
  • Self-starter with ability to drive projects with minimum supervision / management
  • Fluent in Brazilian Portuguese and English, Spanish is highly preferred

Ecommerce Operations Manager Resume Examples & Samples

  • Deep Ecommerce experience
  • 5+ years of IT Quality Assurance and Project Management experience
  • 2 years of experience in a technical leadership role
  • Experience defining standards for development of manual & automated test scripts, deployment and reuse
  • Strong collaborative skills to work across stakeholder groups to translate goals and objectives into delivery strategies
  • Demonstrated leadership capability, including ability to motivate and mentor others within work group
  • A passion for leadership and building a strong QA community in which to share knowledge and grow the overall QA competency at Fossil
  • Deep knowledge and hands-on experience with iterative and waterfall development methodologies
  • Prior people management experience

Ecommerce Copywriter Resume Examples & Samples

  • Excellent written and verbal communication skills; including fantastic writing ablitities, strong understanding of grammar and punctuation. Copy editing experience is a plus
  • Strong creative abiltity and understanding of maurices target customer
  • Ability to accurately describe product, attention to detail
  • Active interest in fashion trends
  • Abiltity to multi-task
  • Abiltity to collaborate with others, form partnerships, and share feedback

Ecommerce Photo Coordinator Resume Examples & Samples

  • 3-5 years experience working in a fast-paced environment with strong customer/vendor relationship skills
  • Strong communication skills: verbal, written, follow up, and the ability to build and maintain strong relationships
  • Intense attention to detail
  • Microsoft Word, Excel and Power Point required. Experience on both PC and Mac platforms preferred

Director of Ecommerce Resume Examples & Samples

  • Lead and manage all IT activities and strategy for supporting the A&F e-Commerce business
  • Manage the eCommerce development team responsible for desktop and mobile websites, native applications on mobile platforms, enhancements, maintenance, content, design changes, launching promotions, product placement with categories, inventory integrity and cross sell accuracies
  • Manage the Web Engineering team responsible for global site operations, website performance and availability, code deployments, and website infrastructure
  • Manage the Demandware-powered international commerce platform serving Asia
  • Manage the Stibo-powered Product Information Management (PIM) platform
  • Work closely with all business stakeholders and ensure IT deliverables are aligned with the business roadmap, to maximize site traffic, improve conversion rates, and drive sales demand across all A&F websites
  • Ensure optimal site performance, response time, and availability through active management and oversight
  • Minimum 10 years experience in direct-to-consumer technologies with at least 5 years experience in a management or leadership role
  • Experienced with large-scale eCommerce platforms – IBM’s Websphere Commerce Suite background is preferred
  • Experienced with website integration from 3rd party service providers such as Search, Analytics, Content Management, etc
  • Managing international websites and global eCommerce experience preferred
  • Possess excellent written and oral communication skills, strong interpersonal, organizational and leadership skills, and high degree of professionalism
  • Possess the skills necessary to lead effectively in a culture of rapid change
  • Model the behaviors that demonstrate commitment to our A&F corporate values
  • Demonstrate the proven entrepreneurial ability to deliver substantial productivity improvements to favorably impact business profitability
  • Be willing to challenge traditional wisdom and advance innovative ways of addressing business challenges and resolving problems
  • Possess the orientation and competencies necessary to collaborate and work effectively with diverse groups, and align with internal and external customers
  • Be committed to accomplish goals through persuasion, influence and negotiation
  • Possess a good sense for administrative quality; able to prioritize, multi-task and effectively implement continuous improvement
  • Understand and articulate the “big picture” and helps others to deliver against it
  • Be able to take a key concept or message and (combined with their online and retail knowledge and business acumen) define new strategies and tactics
  • Possess a track record of influencing strategy and policy based on knowledge and experience of industry best practices

Ecommerce Translation Coordinator Resume Examples & Samples

  • Track content as it goes through the translation process
  • Provide updates on the progress of translations to key team members
  • If needed,help with the expediting of translations
  • Escalate and communicate delayed, incomplete, or incorrect translations
  • Oversee and help execute changes to translations (new text, corrections, etc)
  • Recommend improvements to processes where applicable
  • Request and consume feedback on quality and interpretation of translations
  • Audit sites to determine where translations are missing
  • Fluency in Japanese, Simplified Chinese, or Traditional Chinese preferred
  • Curious,analytical mindset and aptitude for problem solving
  • Self-motivated with a sense of ownership, a willingness to learn, and a strong desire to succeed
  • Must balance competing priorities and demonstrate the ability to work without direct supervision

Ecommerce Compliance Coordinator Resume Examples & Samples

  • Assist with various domestic and international legal projects in the areas of marketing, consent, data collection and usage, consumer rights, and tracking. This includes taking part in meetings with internal business partners, documenting current functionality, reviewing legal counsel feedback and following up with questions and callouts
  • Audit legal compliance on the websites and apps, including a review of legal documents, matrices, emails, and texts
  • Conduct benchmarking on other retail websites to gauge how other competitors are approaching legal compliance
  • Search and summarize current and new legislation based on legal guidance provided via webinars and published articles
  • Provide support with the privacy policy inbox, including responding to emails, documenting requests, creating tasks to delete accounts, and working with the vendor to unsubscribe email addresses and phone numbers
  • Test current and new functionality, and oversee legal content and necessary changes on the websites
  • Make updates in the content management system
  • Multi-tasker with strong organizational and communication skills
  • Ability to set goals and meet timelines, to accomplish specific tasks within a given timeframe
  • Solid project management and inter-departmental coordination skills
  • Strong detail orientation and high degree of accuracy
  • Extremely dependable with ability to thrive in a fluid and demanding environment
  • Proficiency with Microsoft Office

Senior Project Manager Business Development Ecommerce Europe Resume Examples & Samples

  • Identify new business opportunities/innovations to drive additional revenue and consumer data acquisition for European eCommerce
  • Translate opportunities into business cases that reflect implementation efforts against revenue derived from a given initiative to asses Return On Investment
  • Create roadmap that reflects new business opportunities for budget submission and approval
  • Align the roadmap with European demand manager for overall EU roadmap submission
  • Build project plans to ensure successful implementation of new business opportunities
  • Organize and direct cross-functional business project teams to lead projects to completion
  • Partner with Global IT program management team and eCommerce Global business solution team for solution assessment and effort estimation of projects
  • Produce reporting to track key metrics post project go live, relevant for the business model and analyze data to fine-tune and enhance the business post
  • Project management and project monitoring experience
  • Flexibility to handle multiple projects with tough timelines and changing scope
  • Good understanding of technical and business eCommerce projects
  • 3 to 5 years working experience in a consumer direct channel

Associate Producer Ecommerce Resume Examples & Samples

  • Oversee the execution of all digital marketing, promotional campaigns and online product stories for the Crocs Americas e-commerce sites
  • Work closely with channel managers and merchandisers to understand business objectives and strategy for each campaign
  • Assist in the traffic management process with the creative team to ensure delivery of all supporting media and assets for all campaigns
  • Create, manage and enforce timelines for world class execution of all campaigns
  • Manage changes to campaigns to ensure proper risk mitigation. Ensure proper escalation of material risks to P&L holders. This role personally responsible for successful campaign execution
  • Create and maintain detailed documentation and reporting for all campaigns – including dates, asset inventory, promotion details, status, progress and risks
  • Manage the approval process, ensuring all details and assets have been reviewed and signed-off on by appropriate stakeholders
  • Responsible for all administrative tasks in the go-to-market process, including but not limited to: note taking at meetings, timeline creation and management, writing and updating creative briefs, communications to project teams via email, uploading assets
  • Monitor the promotional and on-site calendars for changes
  • Attend the weekly go-to-market meeting; capture all changes, feedback, next steps and notes; syndicate meeting notes to the team; ensure follow-through
  • Lead and set the agenda for the weekly production meeting; get status updates from all team members; capture statuses, next steps and notes to syndicate to the team; ensure follow-through
  • Attend the weekly create review meetings; capture all changes and feedback during the meeting; communicate notes to the team; ensure all feedback is incorporated in creative revisions within scheduled timeline
  • Organize and deliver campaign assets using department tools (Basecamp, Scene7)
  • Facilitate the QA and review of emails, site assets, and promotional setup on staging pre-launch
  • Documentation and reporting as required to achieve objectives
  • The successful candidate will have experience working in a complex corporate structure and an ability to influence across departmental boundaries to effect positive change
  • This individual will have the following knowledge, skills and personal characteristics (required)
  • Bachelor's degree in business, computer science or similar
  • 1+ years in B2C eCommerce or digital agency experience required
  • Comfort with ambiguity and frequent change
  • Self-starter who works well in a demanding, fast-paced, and high-performance environment
  • Willingness to work off-hours during busy season
  • Positive and enthusiastic attitude
  • High level of comfort with MS Excel, MS Powerpoint, MS Word, Google Docs, MS Project (or similar)
  • Some level of comfort working with HTML
  • Previous experience with many of the following
  • Workflow management
  • Offline retail or merchandising experience helpful
  • Understanding of social media, digital processes, and emerging technologies experience is a bonus
  • Applicants should have an interest in e-commerce, digital marketing, and brand
  • Environment is an open cubicle setting/noise level is moderate
  • Ability to sit for extensive periods of time, but employee might also be required to stand, walk, kneel, or balance
  • Operate a computer for extensive periods at a time
  • Ability to carry/lift up to 10 pounds and occasionally lift/carry up to 25 pounds

Ecommerce Projects & Analytics Director Resume Examples & Samples

  • Lead project management & implementation, navigating within overall company to get details and help accomplish objectives at hand for eCom
  • Run quick business case or opportunity evaluation and powerpoint presentations with little guidance
  • Provide big picture overview and challenge dimensions on eCom projects
  • Ask questions in all situations (either for clarification or challenge assumptions, decisions and others)
  • Prepare selected analysis such as market investigation, competitor monitoring
  • Propose net sales and margin growth opportunities to be prioritized and developed
  • Collaborate with business stakeholders to understand relevant goals, targets, and KPIs. Create reports and dashboards to support business objectives. Train and support business users to empower them to make data-driven decisions
  • Deliver analysis, insights, and recommendations to support enhancements to site usability, content, marketing, and the overall customer experience
  • Be the key contact on negotiating/implementing B2B2E partnerships
  • Excellent project management skills, including the ability to work on several projects simultaneously on a global level
  • Excellent problem solving– able to identify, analyze and propose solutions to various technical and business issues
  • Ability to understand and explain complex issues, but also clearly identify and communicate the situation at a high level
  • Understands and can calculate retail math and ecommerce key performance indicators
  • Preferable functional knowledge of eCommerce content, search engine optimization, search engine marketing, user experience, analytics and core eCommerce capabilities
  • Bachelor in any Engineering from Brazilian renowned schools, with at least 5-6 years of working experience as business analyst, project resource, project leader @ Big consulting firm or renowned company
  • Strong analytical skills to support business case and synergies analysis
  • Solid structuring and project management skills
  • Preferable any consulting experience
  • Project management related courses are a plus as well as eCom experiences
  • FLUENT ENGLISH and SPANISH, ideally Portuguese, Strong MS office skills, with an emphasis on Excel and Powerpoint (to be tested on interviews)
  • Hands-on experience in enterprise web analytics and web analytics tools such as Coremetrics, Omniture, or Webtrends

Ecommerce Reebok Merchandising Manager LAM Resume Examples & Samples

  • Merchandising or marketing related fields
  • ECom previous experience helps (ideally)
  • Responsible for all content push from guidelines of Reebok Brand team into (from Brand content - including Global and Local campaigns products, assets, descriptions, images etc.)
  • Work closely together with Brand Marketing team on content alignment (from development to execution)
  • Work closely with Marketing to understand product/brand priorities and ensure timely product launch in all eCom sites and proper concept exposure,
  • Implement eCom calendar (including product launches), track inventory & detect growth opportunities
  • Implement merchandising Reebok for eCom, from initial Reebok Brand framework/recommendation, working together with Retention Manager and SEM/SEO Mgrs to maximize opportunities, sales and inventory turnover
  • Manage assortment planning & merchandising for eCom, including efficient forecasting of purchases & inventory management guaranteeing availability online
  • Ensure online product display
  • Sell-thru and sales analysis
  • Closely follow price strategy & harmonization across all categories and channels as per local policy
  • Research eCom customers characteristics, shopping behaviours, etc
  • Monitor competitors performance and extract insights to recommend overall Brand/product value propostion improvements
  • Excellent spoken and written English and Spanish
  • 3-5 years of experience (senior position) in merchandising or product marketing field
  • Ideally Reebok products knowledge
  • Previous eCom experience helps

Ecommerce web Producer, Rodale s Resume Examples & Samples

  • Project manages the production and design workflow, setting expectations, defining scope and timelines and providing project status updates
  • Participate in, review and define functional requirements
  • Execute enhancements and refreshes to our content and ecommerce site, working with teams from concept to launch
  • HTML and CSS with a keen eye for detail in coding design mocks
  • Update, support and optimize email newsletters
  • Manage integration of third party service providers and vendor produced projects within current architecture and systems
  • Perform QA testing; bug reporting and tracking follow-through
  • Deployment of content, campaign and promotion updates
  • Maintains up-to-date web standards and best practices
  • Liaison and collaborate with back-end developers on site enhancements
  • Project management, organization and time management
  • Experience with and interest in best practices for and updates for digital content, email newsletters, social media and video platforms
  • Effective communicator with good written and oral skills
  • Excited about problem solving and finding creative solutions
  • Knowledge of mobile development and responsive design
  • Strong understanding of cross-browser issues and resolutions
  • Knowledge of coding for responsive design applied to mobile a plus
  • Photoshop skills a plus
  • 3+ years experience with digital media web production, front-end coding and working in a CMS for digital product support; ecommerce experience preferred
  • Working in a CMS: Specifically Drupal, Demandware E-Commerce platform, Wordpress
  • Experience with mobile development and responsive design a plus
  • Expert in HTML, CSS, experience with HTML5, CSS3 and jQuery; AJAX a plus
  • Relevant application of programs within MS Office software and Adobe Creative Suite, particularly Photoshop
  • LI-MH1

Ecommerce Merchandising Consultant Resume Examples & Samples

  • Support countries to manage assortment planning & merchandising for eCom, considering omni-channel approach (offering online 100% of OR range) and optimizing the LAM range
  • Work closely with CMs, BM and CTC team to understand concept and brand priorities, to ensure proper product offer and timelines on eCom. Drive freshness every month with key concepts for all brands, categories and genders
  • Research eCom trends, customers characteristics, shopping behaviors, and competitors movements to propose additional opportunities for the business
  • Work closely with CMs to identify growth opportunities for eCom, giving input of specific product / concept needs based on your knowledge and historical data, consolidating the request / feedback of all LAM countries
  • Develop and execute all eCom merchandising report tools for all LAM countries, with actions and alternatives to achieve eCom KPI’s by analyzing (sell thru, best-sellers, std margin, ABC analysis, current season, old season, promo) the reports
  • Support all LAM countries on product online benchmarking and pricing monitoring, among main players
  • Monitor and promote the optimization of Sorting Rules to leverage the user experience and increase conversion rate
  • Implement personalized experiences (Certona tool) in all LAM countries to optimize the customer journey and improve sell out. Define in cooperation with the countries the personalization goals and the business rules. Monitor and frequently improve the personalization goals
  • University Degree in Engineering with analytical background / MBA preffered
  • 2-3 years' experience in Merchandising or Product Marketing
  • Fluent in Portuguese, Spanish and English verbal and written communication skills

Solution Architect Ecommerce Resume Examples & Samples

  • 5 years identifying system requirements and creating business critical solutions, including customization and implementation
  • 3 years of experience architecting at least one large scale Demandware eCommerce system
  • 3 years of experience in each of the following
  • Demandware in a multi storefront setup
  • Hands on ERP experience (and SAP Or Navision)
  • Experience with POS integration and payment terminal integration with POINT
  • Experience deploying physical hardware architecture, caching and network infrastructure including Akamai technology
  • Performance optimization and testing, and scalability tuning
  • Experience with SaaS / PaaS solutions and restrictions
  • Experience with product catalogues systems and Product Enrichment solutions
  • Experience with CMS tools and strategies, JIRA project management tools and bug tracking, Coremetrics
  • Must have Demandware Developer or Architect certification
  • Position is eligible for Employee Referral Program

QA Engineer, Ecommerce Resume Examples & Samples

  • As a Software QA Engineer, you will work within the software development team to ensure the delivery of a pixel perfect, customer-facing, eCommerce shopping experience across four brands and 26+ global sites. Your duties may include
  • Perform black box and white box testing as needed, through manual, automated or semi-automated means. The test scope may include but may not be limited to exploratory, smoke, acceptance, functional, regression, performance, load, stress, security, usability, user-experience, and data quality tests
  • Create automated test frameworks and/or toolsFile bugs in the defect tracking system Verify bug-fixes and perform regression testingInvestigate, identify and expand areas of automation
  • Communicate quality issues and risks with the software development team and business stakeholders
  • Assist in mentoring junior QA team members, to help elevate both their technical and soft skills
  • Advocate for proactive, preventative QA techniques and philosophies to be integrated into other business unit areas to improve whole system quality and the user experience

Senior Manager Product Owner Ecommerce Resume Examples & Samples

  • Identify opportunities & prioritise the EMEA front-end change roadmap, ensuring they are aligned to address the wider business targets of EMEA
  • Provide input into the global UX team, ensuring global initiatives meet & address European consumer and business needs
  • Optimisation Program
  • Own the EMEA testing roadmap, ensuring the roadmap not only validates wider RFCs but also optimizes existing features and functionality
  • Establish a third party vendor relationship that allows the market to roll out POCs quickly
  • Use user testing, AB testing and web analytics tools to ensure opportunities are identified and data is driving key decisions across the business
  • Consultation
  • Educate teams on what works for our consumers, ensuring focus is on components that drive engagement and ultimately conversion
  • Provide an input funnel for marketing, merchandise and CRM teams to further improve their business objectives
  • Onsite Merchandising
  • Establish onsite Merchandising guidance to improve optimize and improve conversation
  • A/B Test Merchandising role
  • Research onsite Merchandising feature and follow trneds
  • Proven negotiation skills
  • Advanced Analytical skills
  • Experience owning & executing cross-functional projects
  • Data driven mindset. Numbers are what drive our business
  • Strong communication skills. Able to adapt the message to the audience, be it developers or executives
  • University degree in logistic, finance, supply chain management, economics or similar discipline, or equivalent relevant experience

Ecommerce Customer Service Representative Resume Examples & Samples

  • Customer Service – respond to all management and customers’ requests and needs
  • Organization – responsible for maintaining all RMA approvals on files
  • Excellent communication/listening skills and have experience in conflict resolution

Director of Ecommerce Operations Resume Examples & Samples

  • Drive Strategic Omni-channel and Website Initiatives: Collaborate with business partners to deliver site enhancements and provide strategic direction. Lead operational diligence, scoping and planning coordination across all functional areas to generate ROI assessments and implementation plans. Prioritize systems, features and website enhancements
  • Support Forecasting Process: Work closely with Direct Marketing, Merchandising and Finance to produce monthly net sales forecasts, strategic initiative performance and variable expense projections. Oversee daily forecasting and communication to operational partners in Fulfillment Centers and Customer Service call center
  • Develop Reporting and Analysis: Provide operational/supplemental analysis and reporting as needed for operations, IT, logistics and finance partners
  • Lead operational and financial analysis of key performance indicator (KPI) trends as well as expense variance reporting and analysis. Prepare ad hoc analysis of selected operational and financial topics to support decision making by the Direct Management team. Review and interpret operational KPI analytics and suggest system enhancements and operational improvements
  • Create and maintain project materials, such as business requirements, timelines, cost estimates and status reports
  • Facilitate meetings with key stakeholders and liaise with relevant parties to create, establish, and update online policies
  • Develop and maintain positive relationships with internal departments and external vendors
  • Keep abreast on industry trends, best practices and competitors’ sites

IB IT & Ecommerce Support Analyst Resume Examples & Samples

  • Provide continuity and stability across the production environment as part of a global 24x7 support organisation
  • Respond to and resolve production issues in a timely manner to minimise impact
  • Prioritise, coordinate and plan changes to the production environment to ensure robust and problem free application releases
  • Review and influence design, architecture, standards and methodologies across the application and infrastructure technology stack
  • Manage availability, latency, scalability and efficiency of services by engineering reliability into software and systems
  • Work within a dynamic, agile and continuously improving environment whilst ensuring uptime and availability of the application
  • Plan and participate in disaster recovery and business continuity exercises
  • At least four years of work experience, preferably gained within a financial organisation
  • In-depth Linux/Unix experience
  • Solid shell scripting and Perl programming skills
  • Expertise in analysing and troubleshooting large-scale, highly resilient, distributed ecommerce systems within aggressive SLAs
  • Strong understanding of networking, middleware and messaging technologies, infrastructure and protocols
  • Experience of automated application deployments in a highly distributed production environment
  • Exceptional analytical abilities coupled with a strong sense of ownership, urgency and drive
  • Flexible, hands-on and proactive approach to working
  • Ability to accommodate periodic on-call and out-of-hours duties
  • Application development tools / methodologies – Agile, Atlassian JIRA, Sonatype Nexus, GitHub, Java
  • Collaboration tools – Atlassian Confluence, Microsoft SharePoint
  • Databases – Apache Cassandra, Oracle, VMware vFabric Gemfire, Neo4J
  • Deployment / configuration management tools – BMC BladeLogic Automation Suite, Apache ZooKeeper, Autosys, Swift
  • Messaging – 29West Ultra Messaging, TIBCO Enterprise Message Service
  • Monitoring tools – HP OpenView, OpTier APM, Splunk
  • Networking – F5 BIG-IP / 3DNS, Accelerated Data Node Manager, VeriSign SSL certificate management
  • Operating systems – Red Hat Enterprise Linux, Microsoft Windows 7 / XP
  • Rich Internet Applications – Adobe Flex, Adobe Flash Player, Adobe LiveCycle Data Services, HTML5, RTMP, WebSockets
  • Search – Attivio Active Intelligence Engine, Adobe CQ5
  • Service management tools – ServiceNow
  • Streaming video – Adobe Media Server, Cisco MXE Media Experience Engine
  • Web / application servers – Apache HTTP Server, IBM WebSphere, Apache Tomcat
  • Web analytics – Webtrends Anlaytics
  • Web browsers – Microsoft Internet Explorer, Google Chrome

Associate Buyer, Ecommerce Resume Examples & Samples

  • Excellent time management, organization, and communication skills
  • High level of proficiency in excel; specifically pivot tables, formulas, and Vlookups
  • Understands retail vocabulary and the application of retail math
  • Develop a point of view about product assortment and business opportunities
  • College degree preferred

Ecommerce Operations Engineer Resume Examples & Samples

  • Monitor and maintain portfolio of 6+ domestic and international Kate Spade & Company ecommerce sites
  • Define and create use cases and value proposition through market research and create metrics for data-driven and value-driven business decisions
  • Coordinate and collaborate with internal and external resources providing outstanding, rapid-response email and phone-based technical support
  • Escalation of unresolved issues is required; maintaining ownership of issues through resolution
  • Provide subject matter expertise for functional and technical aspects of the DemandWare ecommerce platform
  • Maintain a high level of technical knowledge on web technology, SaaS offerings, development trends, and other industry related trends
  • Maintenance and Management of internal support tools, systems, and related roadmaps
  • Monitor, maintain and improve site performance for customers visiting the ecommerce sites across the globe
  • Level 2 Support of ecommerce Sites
  • On call 24/7 based on a revolving schedule for site monitoring with resolution
  • Minimum five (5) years of technical software product development and support of a best in breed ecommerce platform
  • Must be able to communicate effectively to IT management as well as business area experts with skills such as empathetic and active listening, and clearly and patiently articulate solutions
  • Able to work in a fast-paced environment, including prioritizing and mutli-tasking while paying close attention to detail
  • Previously used project/task management software system
  • Experience launching web sites thru full project life cycle, working with the business to Identify requirements, design, develop, QA and launch end product
  • Experience working and coordinating directly with the Ecommerce business
  • Demonstrate strong technical acumen for troubleshooting and problem solving
  • Must be able to quickly assess issues and react to changing circumstances and new information
  • Working knowledge of HTML, CSS, JavaScript, XML, PHP, Ruby, DemandWare, mySQL, MSSQL
  • Internet protocols: SMTP, HTTPS, SOAP/REST
  • Bugzilla / JIRA experience a plus
  • Command line SVN
  • Experience with 3rd party commerce integrations across ESP, OMS, WMS, Analytics, Scene7, Ratings & Reviews
  • Exposure to PII & PCI policies
  • Prefer experience working in a fashion / multi-brand environment
  • Experience with Demandware architecture and capabilities a plus
  • Bachelor’s degree in Computer Science, MIS, Business or related field preferred

Assistant Buyer, Ecommerce Resume Examples & Samples

  • Ability to multitask and focus in a busy atmosphere, shift priorities if needed
  • Comfortable with team based work structure, ability to demonstrate flexibility
  • Strong eye for detail and strives for a high level of accuracy
  • Analyze a problem and formulate a logical rationale for the decision
  • 1-2 years relevant experience in planning/buying preferred

Planner, Kid s, Ralph Lauren Ecommerce Resume Examples & Samples

  • Forecast sales, margin and inventory turn by month, at a brand level and communicate business performance during the monthly forecast meetings
  • Partner with the merchant team to analyze current sales trends and on order at a brand level and adjust the forecast accordingly
  • Create brand and category level quarterly hindsight reports to drive strategic assortment decisions for future quarters and in-season management
  • Plan and project receipt flow for basic items to support sales forecasts
  • Manage basic model stock levels in the system to support sales forecasts
  • Prepare weekly sales recaps to aid in business analysis; track current selling to the plan
  • Provide analysis around promotional events and iconic product, as-needed
  • Establish, nurture, and utilize internal and external partners to drive the business
  • Facilitate ongoing communication with buying teams
  • Partner with buying teams to develop markdown recommendations
  • Lead special projects and business opportunities on behalf of the Planning team
  • Fluent in retail math
  • Utilize logical thought processes to solve problems
  • Confident and independent recommendations and accountability for managing and achieving business goals
  • Decision making capability clearly driven by conceptualizing future opportunities and developing strategic business initiatives
  • Creative, assertive and solution-oriented when faced with difficult business performance and/or challenging directives from senior management
  • Influence, present and defend a business argument both one-on-one and in a group setting
  • Adapts easily to rapidly changing situations and demonstrates flexibility in juggling priorities
  • Comfortable conducting database queries and creating reports. Experienced at manipulating data from multiple sources
  • Proficient all MS Office applications. Advanced Excel skills a must
  • Retail experience required. Online experience a plus
  • Bachelors Degree or equivalent training and experience
  • At least 4 years planning and/or allocation experience

Director Security Ecommerce Resume Examples & Samples

  • 10+ years of Information Security experience, including web services security or experience creating secure online applications
  • Strong knowledge of a variety of Operating Systems (eg: Linux, Windows, Unix, OS/400)
  • Strong knowledge of up-to-date web and application development languages (e.g. JavaScript,
  • Strong knowledge of SAP hybris
  • Familiarity with inventory and order management systems
  • Experience in generation of security and risk metrics/dashboards
  • Experience at PCI-scoped merchant managing ISO 27000 based program
  • Experience managing security awareness programs at retail or hospitality organization

Ecommerce Marketing Coordinator Resume Examples & Samples

  • Minimum of 2 years of experience in Marketing or Digital/Email experience
  • Must be organized, detail-oriented and self-directed
  • Ability to adapt quickly within a fast-paced and deadline-driven environment
  • Strong Excel skills and Microsoft Office experience
  • Passion for digital marketing and consumer goods
  • Familiarity with ecommerce and email marketing systems, such as Exact Target, Omniture, Dovetail, etc
  • Familiarity or interest in working with CRM systems
  • Sense of humor and strong work ethic are a must
  • Interest in learning about the digital and ecommerce space

VP of Ecommerce Resume Examples & Samples

  • Help drive the technology selections for the E-Commerce team; create requirements and evaluate potential vendors while owning the design, integration, testing and maintenance for these new tool installations
  • Lead technical web development projects, ensuring collaborative engagement between development team and other cross functional team members
  • Analyze and improve performance and stability of websites
  • Manage relationships with technology partners, such as performance monitoring services and platform partner
  • Act as a point of contact for operational issues and drive solutions in order to improve process to increase overall efficiencies
  • Manage the process and implementation of fulfillment, redemption and shipping
  • Manage an outsourced site, while maximizing opportunities to improve the customer experience
  • Establish internal SEO/SEM/retargeting strategies and goals to measure the advancement and results over time
  • Managing complex technical marketing, database and site functionality-related initiatives
  • Knowledgeable about emerging trends and advancements in web technologies in order to identify key opportunities to improve business processes
  • High-level strategic thinker with a solid understanding of business strategy
  • Experience in integrating Marketing/Merchandising objectives into overall strategy
  • Creative and flexibility skills in order to motivate and bring innovation to the business
  • Excellent communication skills in order to effectively collaborate in a cross functional team environment
  • Strong sense of urgency
  • Working knowledge of web technologies: HTML5, CSS3, JavaScript, JQuery, REST, Ajax, JSON
  • Experience with capacity planning, load and performance testing
  • Experience with SEO, web analytics, tag management, payment processing
  • Ability to develop teams and build strong relationships across the organization

Associate Planner, Ecommerce Resume Examples & Samples

  • Develop, implement and manage sales targets on a monthly basis to the department level for Ecommerce
  • Manage gross margin profitability though monthly re-forecasting of sales, cost flow, inventory positioning
  • Identify opportunities and liabilities. Offer recommendations on appropriate action plans in order to optimize sales performance, flow, markdowns, and turn targets
  • Present department plans, analysis, forecasts and recommendations
  • Partner with the Buyer to ensure strategic assortment plans by category allowing for proper depth and breadth to support high and low volume stores
  • Identify key items and develop plans to the style/color level in order to optimize and benchmark sales
  • Create and manage in season weekly recaps to analyze sales performance to LY and plan to the style level where appropriate
  • Provide size scale analysis in order to optimize store assortments
  • Supervise allocation process
  • Manage Basic Stock Replenishment Program to the style/color store and size level
  • 3-5 years of planning experience
  • Advanced excel skills

Ecommerce Senior Merchant / Category Manager Resume Examples & Samples

  • Develop a compelling and consistent global product offering for category/segment
  • Interpret and incorporate local brief requirements in developing a global lineplan
  • Contribute to all aspects of Product Development activities
  • Inform and implement brand strategies
  • Identify and assist in developing quick response products
  • Inform an assortment plan that considers global and local requirements
  • Offer input to the brand's annual business plan
  • Participate in monthly financial review meetings and stay informed on what products are selling
  • Monitor and share competitor trends including pricing strategies for different markets
  • May manage one or more lower level Merchants
  • Geography Partner: Global Merchants collaborate and align with Buyer Merchant Leads to gain specific geographic expertise
  • Engage and educate affiliates to ensure understanding of merchandizing recommendations and develop insights into the local markets
  • Bachelor's degree in related discipline (8+ years combined college education and work experience may be substituted for a degree)
  • Minimum 5 years direct merchandising experience working at an apparel manufacturer, retailer or marketer
  • Minimum 3 years in a management role with responsibility for team leadership and development
  • Global experience is highly preferred
  • In-depth knowledge of merchandising and design trends in the global marketplace
  • Knowledge of garment design and construction
  • Knowledge of domestic and offshore suppliers and sources
  • Knowledge of cost of goods
  • Ability to perform inventory planning and volume forecasting (on a global level?)
  • Excellent communication skills - includes presentation, influencing and negotiation skills
  • Demonstrated ability to coach and mentor others
  • Demonstrates high degree of flexibility and initiative
  • Recognized as a category expert

Merchant, Ecommerce Resume Examples & Samples

  • Minimum 3 years of merchandising/buying experience in an apparel manufacturer or marketer
  • Proficiency with MS Office applications (Word & Excel)
  • Ability to prioritize
  • Ability to exercise judgment within defined procedures to determine appropriate action

Ecommerce Intern, Sunglass Hut Resume Examples & Samples

  • High proficiency in Microsoft Excel; working knowledge of Microsoft Word and PowerPoint
  • Basic knowledge of web analytics tools highly desirable
  • Strong sense of curiosity, urgency and self-motivation
  • Capable of working in an ever-changing, fast paced environment

Ecommerce Engineering Analyst Resume Examples & Samples

  • Develop a Release Strategy to support multiple development streams and frequent deployments
  • Monitor and enforce Change and Release management processes and policies
  • Identify and develop automation tools and dashboards to help management and project teams manage to deploy and monitor releases
  • Responsible for implementing and managing release processes for the progression of code in the development, test, and production environments
  • Conduct Release Readiness, Milestone, and Business reviews
  • Lead the development of scripts and automation tools used for Continuous Delivery to build, integrate, and deploy software releases to various platforms
  • Manage risk and resolve issues that affect release scope, schedule and quality
  • Identify, track, and report key release metrics
  • Coordinates the use of development and test environments in support of the releases
  • Implement and utilize release management software and tools that allow teams to plan, manage and control the release schedule and track the status of each release
  • Produce production deployment plan and coordinate support resources
  • Lead and co-ordinate the go-live activities including the execution of the deployment plans and checklists, and the triaging of any post-release issues
  • Performs post-implementation process reviews and recommends process improvements
  • Proactively identify technical or process improvement opportunities, and drive implementation
  • Continuously improve the release processes and strengthen the definition of release readiness
  • Partner with Dev and Release teams in managing and improving code change control processes
  • Drives continuous improvement through trend reporting analysis and metrics management
  • Writes and maintains written procedures for release management
  • Works flexible hours to avoid impact to production systems
  • 3+ years of previous Release Management experience
  • Ability to manage and coordinate multiple streams of work simultaneously and effectively resolve issues and conflicts to insure timely delivery
  • Experience in Continuous Integration and Delivery process
  • Internet / E-Commerce application development experience
  • High level understanding of Java based application builds and deployments
  • Good understanding of version control system (GIT and SVN), incident tracking tools (JIRA) and build/deployment tools (Jenkins, etc.)
  • Experience in various SDLC (Agile, Waterfall) methodologies
  • Experience managing off-shore partners
  • Knowledge of Configuration Management industry standards and best practices
  • Knowledge of technical architectures and development phases
  • Knowledge of software process management and improvement techniques
  • Knowledge of quality assurance methodologies
  • Knowledge of open source software development, integration and release methodologies
  • Ability to set appropriate customer expectations
  • Ability to suggest alternative approaches
  • Ability to rapidly learn new software and maintain competency with developing technologies

Team Lead Efx-ecommerce Client Services Resume Examples & Samples

  • Provides best-in-class on-boarding and support to clients using our Ecommerce applications
  • Work proactively with the Sales and Trading teams to develop client relationships
  • Candidate is expected to be experienced in all aspects of Ecommerce front to back systems, particularly with FX & MM products but some experience with FI products would also be advantageous
  • Lead team of total size 4 individuals and ensure a best-in-class service to our Ecommerce clients
  • On boarding of clients to SDP as well as third party ECN platforms, direct API connections and STP connectivity and set up
  • Assist our client's, sales and trading users with their issues across our eDistribution channels
  • Ensure risk is managed for deals where there may be discrepancies between client's view and our internal systems view
  • Work closely with the sales, trading and product management / technology teams to ensure that products are developed to meet end user requirements
  • Over 3 years knowledge of the Financial Markets, particularly with FX (including options) and MM
  • Over 3 years of experience in a similar client facing support role within an investment banking market maker environment
  • Exposure to all types of Electronic Trading e.g. Executable streaming prices, RFQ/S, different types of order types, algorithmic execution, internal liquidity pools etc. and sound knowledge of how they operate
  • Understanding of the Fix Protocol&complex ECN on boards (FX & FI)
  • Previous eFX / FX Ecommerce technical support experience would be an advantage
  • Experience with Asian regional local markets, currency restrictions and both onshore and non-deliverable markets
  • Experience with Fixed Income products and client onboarding, issues and servicing

Ecommerce Photo Studio Stylist Resume Examples & Samples

  • Collaborate with the Art Director, Photographers and Hair & Make-up to deliver consistent, high quality and on brand product photography aligned with company goals
  • Prepares merchandize for photo shoots and ensure product is display consistent with established style guides. Maintain current knowledge of competitive landscape
  • Assist in enhancing department vision and strategies, includes preparing models for photo shoots. Partner with the on-set producer to oversee the day-to-day photo shoots
  • Execute processes efficiently maintaining and ensure all deadlines and deliverables are met in a timely manner. Adhere to budgets by maximizing efficiencies
  • Stay current on the design/fashion industry including global and consumer trends, assessing and communicating their potential impact to the business
  • Anticipate and resolve creative challenges by using appropriate resources and/or solutions
  • A post-secondary degree or diploma in Photography, Graphic Design, Fashion Design or related discipline
  • Minimum 5 years’ experience within high-end retail fashion/e-commerce
  • Possess superior soft good styling techniques and experience with propping of sets
  • Complete operating experience of Mac OS
  • Experience with 360º photo is desired
  • Superior skills with capture software, Photoshop all Adobe CS software
  • Strong working knowledge of MS Office programs
  • Possess strong organizational, time management, written and oral communication skills
  • Ability to set priorities, multi-task and meet deadlines
  • Strong problem solving skills, ability to perform under pressure and demonstrated leadership skills
  • Valid passport with ability to travel within US and Canada

Front End Developer, Ecommerce Resume Examples & Samples

  • Work in a team environment in supporting the team goals, and improving web development engineering practices
  • Analyze and optimize pages and page design for maximum performance
  • Experience with CSS-based table-free page layouts
  • Act as mentor to peers
  • Develop code consistent with A&F standard coding practices
  • 4+ years writing custom HTML5, CSS#, and JavaScript
  • Expertise writing semantic, modular front end cod using HTML5, CSS3, and W3C coding practices
  • Ability to understand the concepts of progressive enhancement
  • Experience with CSS frameworks (ex. SASS, LESS) and Javascript MV Frameworks (ex. Backbone, AngularJS, Ember) is a plus
  • Expertise in performance optimization using tools such as YSlow or PageSpeed
  • Experience navigating Photoshop and slicing/saving images for the web
  • Experience writing simple SQL statements (SELECT, UPDATE, INSERT, DELETE)
  • Experience using jQuery
  • Experience using JSP/JSTL or equivalent server side templating language (PHP, ASP)
  • A firm grasp of SEO / SEM best practices
  • Experience in all phases of the software development life cycle, including analysis, design, unit test, system test, deployment and production support

Ecommerce Intern, Asia Pacific Resume Examples & Samples

  • Assist Online team in research projects and market studies
  • Support e-Commerce reporting and analysis
  • 2nd year or 3rd year university Student / Non-final year university student (preferably in eCommerce, Business, Marketing, Communication, Management or related discipline)
  • Excellent written and spoken English and Chinese (Writing and speaking Japanese and/or Korean is an advantage)
  • Strong business acumen and project management skills
  • Reliable and attention to detail
  • Independent, mature and well-organized
  • Creative, self-motivated and displays initiative
  • Proficient in PC application especially MS Office
  • Serves as primary partner in executing effective talent selection, training, coaching, motivating and recognizing
  • Provides feedback for the ASM-Service and Operations and/or SM regarding quarterly check-ins, individual development plans and annual performance reviews for team
  • Communicates performance issues to the ASM-Service and Operations and/or Store Manager
  • Sets, monitors, follows up on productivity goals for the store team
  • Ensure service, merchandising, and operational standards are met through company-defined practices and processes
  • Monitors, maintains and follows company policies and procedures
  • Accountable for a safe store environment where all Sellebrities actively prevent loss and minimize risk
  • Accountable for meeting store compliance audit requirements
  • Performs additional managerial duties as necessary
  • Partners with the Store Manager to set hiring goals and execute hiring plans
  • Conducts interviews and provides feedback regarding candidates to the Store Manager for the final hiring decision
  • Completes Sellebrity On-Boarding and functional training for new Sellebrities
  • Trains and monitors Sellebrities’ skills at the cashwrap, fitting room, and salesfloor areas, as well as company loss prevention and human resource policies
  • Educates team on driving sales through service standards, product knowledge, store presentation, and replenishment
  • Educates team on driving sales through promotions, product knowledge and suggestive selling skills in the fitting rooms and at the cashwrap
  • Knowledgeable about the customer survey and is a partner in the execution of any action plans to enhance the customer’s in-store experience
  • Assesses training opportunities from observations, customer survey results, and customer feedback and makes recommendations to the SM or ASM(s) to execute action plans Communicates and delegates replenishment priorities based on sales and inventory
  • Supports Old Navy Card by providing training, coaching, tracking and motivation for store team
  • Passionate about: apparel trends, specialty retail environments, people - customers and team
  • Demonstrates the following: time management, organizational skills, authentic customer service, training, sales generation, leadership, conflict management, resolution, business acumen, time management, planning, priority setting, decision quality, ability to coach, provide feedback, excellent verbal and written communication, and computer proficiency
  • Ability to: think creatively, embrace and lead change, and deal with ambiguity
  • High School diploma or equivalent desired
  • College degree or equivalent work experience preferred
  • Ability to effectively communicate with customers and store personnel Ability to maneuver around sales floor, stock room, work with/around cleaning chemicals and lift and carry 50 lbs
  • Ability to work a flexible schedule to meet the needs of the business, including evening, overnight and weekend shifts
  • Opens and closes the store in accordance with company standards
  • Service and Training Managers must punch in and out through the time clock to record all time worked, follow hourly meal/break guidelines, and partner appropriately with the Store Manager regarding any overtime

Macro Ecommerce IT Project Manager Resume Examples & Samples

  • Direct interaction with Business and IT key players to establish priorities of the development book of work
  • Organizing and running online or in person project meetings and taking charge of defining and communicating final decisions to all groups involved
  • Managing delivery of big ticket projects and smaller incremental improvements to the group’s systems
  • Attending larger IT oriented meetings alongside development staff and working on follow ups from the meeting
  • Managing and prioritizing books of work for parties such as software vendors, data centre managers, internal Credit Suisse divisions such as hardware provision etc
  • Able to work within the prescribed practices of the Bank, for example Credit Suisse’s Software Development Lifecycle
  • Producing status reports for management across multiple projects
  • Comfortable working with multiple systems internal to Credit Suisse to streamline approvals, budgeting and management of headcount
  • Comfortable working with both the immediate team and also larger horizontal programmes. Resource assignment and project tracking skills
  • Comfortable interacting with teams at a global level and co-ordinating between different geographical locations
  • Highly motivated, established work ethic, attention to detail
  • Interest in software development processes, computing and trading technologies and innovations
  • Interest in interacting with traders and business leaders
  • Working with offshore development / support teams
  • Experience working in support of a front-office trading business
  • Experience with electronic market making or algorithmic trading
  • Experience with planning, budgeting and implementing infrastructure solutions for networking, servers and data centre
  • Fixed Income (Cash, Swaps, Futures, Options, etc.)

Director of Ecommerce, Estee Lauder Online Resume Examples & Samples

  • Must have a proven track record of 8 + years of online marketing experience. eCommerce or catalog experience strongly preferred
  • Must have the ability to translate Brand vision to the online channel and execute strategies that lead the company consistently towards that vision
  • Must have strong skills in strategy and planning, budget and P/L management, merchandising, and marketing

Ecommerce Web UX / UI Lead Resume Examples & Samples

  • Create compelling and consistent user experiences for branded ecommerce websites across multiple devices and browsers
  • Own end-to-end UX process and deliverables (workflows, wireframes, mockups and prototypes) to effectively conceptualize and communicate high-level design strategies and detailed interaction behaviors
  • Conduct user research and usability tests; analyze results to make our products as intuitive, simple and elegant as possible
  • Collaborate with product managers and developers to create new features from the ground up
  • Effectively communicate with developers from concept through the implementation phase to realize design vision
  • Develop and implement style guides and standards
  • Provide strategic thinking and leadership
  • Lead UX discussions and present design work to the product team and senior leadership for review and feedback
  • Conduct competitive audits and research to stay ahead of competition
  • During implementation phase respond to day-to-day questions from developers, product managers & project managers
  • Stay ahead of industry design standards and trends
  • Bachelor’s degree in graphic design, human computer interaction (HCI), or equivalent experience
  • 3-5 years of experience as a user experience designer, interaction designer or similar role
  • Excellent understanding of user experience design for the web, technology trends, demonstrable design skills, and ability to show relevant work
  • Well-rounded understanding of online usability best practices
  • Experience conducting and analyzing usability tests
  • Expert-level command of a variety of design, wireframing and prototyping tools (Photoshop, Fireworks, Visio)
  • Exceptional interpersonal skills and presentation skills, including the ability to communicate effectively in small and large groups and defend your design decisions
  • Knowledge of web based UI development technologies such as HTML5, Javascript, JQuery, CSS a plus
  • Ability to confidently bring new ideas to the team
  • Passion for sports

Ecommerce Production Coordinator Resume Examples & Samples

  • Assist in developing and maintaining process to ensure efficient flows and provides proactive cost-saving suggestions
  • Prepare relevant reports daily
  • Collaborate and supports internal teams as needed
  • As part of a growing business be prepared to embrace change
  • Manage and maintain digital assets management system
  • Ensure all daily deadlines are met while preforming various duties or projects as assigned

Ecommerce Merchandise Coordinator Resume Examples & Samples

  • Secures and document all merchandise as it moves through the photo process including tagging and entering merchandises
  • Communicate merchandise special requests to all individuals in which merchandise will come in contact with throughout photo process
  • Distribute merchandise to all responsible parties throughout the photo processes based on photo schedules, as well as collect merchandise after the photo process is completed
  • Maintains spreadsheets and forms in order to update status of merchandise for multiple parties
  • Work independently towards goals and objectives
  • Attends meetings as necessary as well as other duties as assigned

Ecommerce Solutions Architect Resume Examples & Samples

  • Strong understanding of the functional domain of omni-channel commerce, its position in our clients’ business ecosystem, and its relationship to other digital and physical functions, processes, and systems
  • In-depth knowledge of systems architecture with a proven track record of designing and implementing technology solutions in large, complex environments
  • Strong organizational skills, including the capability to break down complex enterprise needs spanning multiple applications into multi-phased, integrated solution plans that can be implemented by our delivery teams
  • Strong executive presence, excellent communication and client-facing skills/experience to compliment technical leadership skills/experience
  • Technical thought leadership with an eye towards innovation and perspective on how and when new technology should be adopted by clients
  • Conversant in eCommerce, Agile development, hosting, systems integration and multiple development technologies
  • Possess a deep knowledge in multiple technology domains, applications, and platforms as well as integration techniques to support enterprise architecture design and optimization
  • Bachelor Degree in Computer Science or related field and at least 10 years of overall professional IT experience
  • Minimum of 5 years of development experience in Java technologies (J2EE, Spring)
  • Minimum of 2 years Java Architecture and Technical lead experience
  • Must have completed at least one enterprise eCommerce implementation as the Technical Lead, preferably with hybris or other java/spring-based application
  • Service Oriented Architecture (SOA) design experience leveraging an Enterprise Service Bus (ESB)
  • Mastery across common artifacts used in common software development lifecycles. For example UML, Entity Relationship, Flow charts, System diagrams and network diagrams
  • Proficient with a set of programming and scripting languages, understanding the requirements, strengths and weaknesses of each
  • Well versed in enterprise IT operational issues such as clustering, cloud-based solutions, multi-threading, stateless/stateful services and 24/7 operations
  • Ability to translate business needs into solution architecture requirements
  • Ability to define multiple solution options to business problems
  • Deep understanding of database design and technology including tuning, normalization, warehousing, data mining, and reporting
  • Thoroughly versed in web technologies including web services, AJAX, web page generation and scripting
  • Diverse hands-on experience leveraging Service Oriented Architecture (SOA) paradigms including infrastructure service options, messaging styles, and canonical design
  • Conversant with networking technologies and approaches such as routers, firewalls, load balancers, IPS/IDS, VPNs, sub-nets and DMZs
  • Experienced with multiple open source and COTS solutions for each architectural tier
  • Experience integrating ERP and other systems of record (e.g., SAP, Salesforce) or Content Management Systems (e.g., Adobe AEM, Sitecore) with eCommerce platforms
  • Proven ability to work independently; designing, developing and deploying solutions, and to deliver projects on time and on budget with minimal direction

Ecommerce Associate Product Specialist Resume Examples & Samples

  • Researches and validates application, back-end or technical issues to aid customers in understanding product functionality and outputs
  • Recognizes repetitive customer issues to facilitate the development of quality products
  • Communicates effectively in written and spoken English with co-workers and customers around the world
  • Ensures that customer needs are satisfied. Must have the ability to evaluate the impact of the issue to the customer and escalate issues. Act as the lead interface with the customer, internal or external, regarding support on our products
  • May hold scheduled calls with customers to review Service request status and prioritization
  • Participate in customer visits and cutover support

Client Partner, Ecommerce Resume Examples & Samples

  • Prospect and partner with agencies and organizations and by building relationships with key decision makers
  • Prospect and penetrate large organizations to obtain branded and direct response advertising
  • Prioritize and deliver timely, high quality work

Client Partner, Ecommerce, Dach Resume Examples & Samples

  • Serve as an industry thought leader in social media and digital advertising in order to drive vertical and client success leveraging Facebook’s ongoing product and technology developments
  • Develop and actively manage short and long term account plans based on client brand and direct response marketing objectives
  • Accurately and effectively manage sales pipeline in order to prioritize business opportunities and resources
  • Develop and broaden high-level collaborative relationships, including understanding and identifying contacts that manage multiple budget, (brand, DR etc.) and close large deals with up to 40 major customers
  • Create and present needs-based solutions and high quality answers to RFPs
  • Reach and exceed sales quotas while contributing to overall vertical and team goals
  • Exhibit executive presence and confidence in presenting Facebook to C-suite executives
  • Partner with other vertical teams on structuring and executing operational and strategic initiatives - developing work plans, synthesizing market related data, leading analysis and defining the overall business approach
  • Methodic coordination & communication across the various entities (PMD, agency, direct client teams)

Ecommerce Performance Manager Resume Examples & Samples

  • Develop strong customer relationships with existing customers by influencing the key decision-makers for both vehicle transactions and budget allocation (Owner/GM/Desk Manager)
  • Develop and continually strengthen relationships with eCommerce Consultants to ensure that dealers are provided unparalleled service
  • Work in conjunction with sales team as a key technical advisor
  • Responsible for representing product to customers online and at trade shows such as NADA, Digital Dealer etc
  • In-depth knowledge of current automotive trends and best practices to ensure educational content is relevant and provides maximum value to dealership
  • To effectively manage the progress and results of accounts assigned - retention
  • To engage in high profile level activity across strategic client groups
  • To ensure all accounts/groups are effectively ‘launched’ through the pre-launch process into positive position
  • To build and develop strong working relationships with customers and all users at all levels from Dealer/owner/Decision Maker down
  • To work with ‘at risk’ clients, determine action plan to turnaround and conquer
  • Demonstrate “ownership” of account by responding to client requests same day
  • Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results
  • Using methods provided to closely monitor system ‘red flags’/emergencies with clients and take immediate action
  • Contribute and manage actions to turnaround ‘cancelled’ accounts
  • Effectively manage time and activity to successfully engage with at least 8 clients per day
  • Assist in the generating high client attendance to product workshops
  • Participate in product development/enhancement review sessions to continue in development as a MMD ‘knowledge master&#8217
  • To work with new ePM team members as required in mentoring activities
  • To construct and communicate summary reports with appropriate documentation
  • To engage and participate in the exchange of ‘best practices’ across entire ePM team
  • Able to travel as necessary, anticipated at 30%
  • High School Diploma or GED equivalent required; Bachelor’s degree strongly preferred
  • Highly motivated self-starter capable of working in a team environment
  • 6+ years experience required of either, or a combination of
  • Outstanding relationship management capabilities
  • Ability to effectively work with all levels at dealership
  • Ability to articulate/communicate in a way that retains engagement
  • To have exceptional listening skills and to be able to detect problem/risks without being in face to face situation
  • Must have excellent customer service excellence skills/approach
  • Personal qualities and style requirements include possessing high energy, enthusiasm, resilience, determination, proactiveness, relentless and being highly driven
  • Proficiency in using Customer Relationship Management Systems
  • Computer literacy including MS Office

Senior Ecommerce Consultant Resume Examples & Samples

  • Demonstrate a high level of attentiveness towards customer needs and exemplify a culture which promotes high quality service
  • Consult with dealer customers and implement MakeMyDeal branding opportunities (online and offline)
  • Facilitate weekly meetings with dealer customers
  • Develop quarterly action plans with management to grow revenue
  • 7+ years experience required of either, or a combination of

Senior Ecommerce Consultant, Makemydeal Resume Examples & Samples

  • Develop strong customer relationships with new and existing dealers by influencing the key decision-makers for both vehicle transactions and budget allocation (Owner/GM/Desk Manager)
  • Research, gather, disseminate and apply desking and deal-making information and ideas from resources in and outside of the organization
  • Deliver sales presentations and demos in person and via webinar; lead targeted sales calls; facilitate, coordinate and deliver information supporting the product
  • Meet or exceed assigned monthly, quarterly, and annual new business, revenue growth and assigned product adoptions goals
  • Develop strategies for the Sales organization through close collaboration with the business to identify market needs
  • Develop and continually strengthen relationships with MMD Performance Managers and customer website personnel to ensure that dealers are provided unparalleled service
  • Introduce MakeMyDeal products to the AutoTrader sales force trough informal and in field training
  • Assist in developing new ideas based on an industry data of needs in the market
  • Outstanding relationship management capabilities with a passion for customer satisfaction
  • Proven and demonstrated ability to organize, plan and execute a sales strategy which includes managing personal schedule, responsiveness and travel
  • Demonstrated proficiency and knowledge in various technologies required
  • Demonstrated advanced communication skills (interpersonal, written, verbal and presentation)
  • Ability to effectively work at all levels of the dealership
  • Must be willing and able to commit to extensive travel; up to 70% travel (day and overnight trips)

Senior Ecommerce Consultant Resume Examples & Samples

  • Demonstrated ability to represent MakeMyDeal to the automotive industry and model Company values by creating a positive impression of the company
  • Experience with MS Office required
  • Experience utilizing CRM technology strongly preferred
  • Proven experience of achieving and exceeding personal sales goals, value propositions, customer satisfaction, and long-term revenue growth strongly preferred

Dir-platforms & Ecommerce Resume Examples & Samples

  • Provide strategic business leadership and direction in the selection, identification and development of L’Oreal USA digital platforms, partnered with Digital IT on technical aspects, with a sharp focus on shopping experience/conversion
  • Build Digital Asset Management (DAM) and Product Information Management (PIM) capabilities in partnership with Digital IT, to ensure consistent user experiences and content across our owned properties
  • Elevate the e-commerce experience both on our DtoC platforms, and through E-Retailers, in partnership with Digital IT who will drive the technical aspects of our digital platforms throughout their lifecycle
  • Make sure that our platforms are intuitive, accessible and usable to millions of our customers
  • Understand our platforms from both a business and technical perspective
  • Elevate L’Oreal Digital Platforms to new heights through disruptive thinking and creative problem solving
  • Provide evaluations and competitive audits and recommendations for SEO, usability, page speed, internal linking, content, features , …
  • Provide UX/Front-end/Site architecture guidelines, and be sure that they are understood and implemented to the highest standards
  • Provide hands-on expertise and leadership to a community of in-house digital enablers ( web-developers, digital and SEO manager, …)
  • You can translate business needs and qualitative and quantitative data into amazing customer solutions
  • You are comfortable presenting your concepts to stakeholders and are able to translate for a range of audiences including marketing managers and technical leads
  • You have experience in executing and directing the production of user interface wireframes and designs, interaction models, and prototypes
  • You are familiar with key technology concepts such as APIs / Web Services, as well as key platforms such as platforms (SiteCore, Demandware, Google Analytics, etc.)
  • You are experienced in defining and monitoring success through site analytics
  • You demonstrated success in creating innovative and user-friendly digital experiences and customer-facing features
  • You have a complete comprehension in multiple device types and contexts (desktop, tablet, mobile)
  • Successful management experience

Asean Ecommerce Technical Sales Rep Resume Examples & Samples

  • Understand business challenges and desired outcome from the client perspective
  • Articulate IBM Commerce solution with clear alignment to client aspirations
  • Build solutions by leveraging IBM Commerce portfolio components
  • Ability to work with clients and system Integration partners as a ecosystem
  • Being able to make use of various communication tools (presentations, emails, demo etc) to convey the solutions to the client. Must have excellent writing and presentation skills
  • Be able to perform hands-on work on a PoC by documenting clear success criteria and delivering the PoC to win the deal
  • Be able to lead response to RFP/RFIs
  • Be able to develop quality solutions by making use of Software solution design methodologies
  • Understanding of software solutions quality assurance aspects
  • Ability to work remotely with SMEs located around the world
  • Attention to detail and the ability to interact with clients at all levels of the organization
  • Be considered a thought leader in the space of B2C and B2B eCommerce, and Supply Chain solutions (Order fulfillment, Warehouse management etc)
  • Thorough understanding of Online Retail
  • Deep hands-on technical expertise on IBM WebSphere Commerce (or similar other vendor solution)
  • Understanding of Sterling CPQ, Sterling Order Management, Sterling Warehouse Management solutions (or similar other vendor solution)
  • Good understanding of Social Media integration, Web Analytics and Digital Marketing
  • Broad technical grasp of multiple solution areas will be an advantage – Mobile application platforms, HTML/JavaScript/CSS, REST APIs, Relational and No-SQL Data Stores, Portals, Business Analytics, J2EE Application Servers etc
  • Understanding of various HW platforms and concepts of infrastructure design (basic network, security design)
  • Awareness of Cloud Computing concepts (primarily SaaS, and IaaS – SoftLayer, AWS, Azure etc)
  • ‘Be awesome’ at Tech!
  • English (fluent)

Ecommerce Product Content Coordinator Resume Examples & Samples

  • Partner with the regional e-commerce teams to create/update product assortments (new collections, special collections, markdowns) for all categories on each site
  • Create and import buy spreadsheets into CMS each season and making sure all styles are associated to appropriate gender, categories and sub-categories
  • Coordinate with the US-based team to provide optimized coverage for the regions
  • Assist with website photography requirements by collaborating with regional teams about their product selection/needs and acquiring the assets from the Corporate Image Department
  • Liaise with WW Digital Merchandising team on keeping the glossary of terms up to date and sharing the final glossary with the translations vendor
  • Coordinate translations for worldwide websites by liaising with translation vendor to have copy translated and to ensure that translations are correct and brand appropriate
  • Reviewing visual layout of products on all sites to ensure visual and corporate guidelines are being followed
  • Take part in overall site updates including QA process and CMS enhancements
  • Ensure website reflects the brand and is up to date with all corporate branding initiatives
  • Identify opportunities and seek new initiatives to maximize sales
  • Responsible for updating and maintaining the product assortment in the “Search” section of
  • Create and maintain Content Management System training manual
  • Maintain and categorize new material and color codes in the CMS to ensure the cross-selling algorithm returns correct results
  • Utilize Google Analytics to offer suggestions and best practices to the regions based on clicks/sales
  • Update cross-selling rules/algorithm and track results in GA

Senior Ecommerce NPI Program Manager Resume Examples & Samples

  • 2 years Agile implementation and/or managing scrum cycles
  • 6 years experience in leading cross-functional programs and projects
  • 4 years experience in the eCommerce industry
  • LI-BM1

Ecommerce Systems Architecture Resume Examples & Samples

  • Establish the direction for the IT architecture, standards, design and implementation approaches for the company’s application systems and/or infrastructure
  • Create, evaluate and implement plans and design proposals for high impact IT solutions and their use involving leading edge technologies and methods considering key factors such as their long-term effectiveness (service delivery and cost), practicality, security, technical limitations and criticality
  • Lead or contribute to designs applied to all aspects of business systems and/or infrastructure prototypes and eventual implementation
  • Perform work of high complexity and derive logical processes based on technical platforms
  • Engage in performance/integration testing, problem analysis, business and technical analysis
  • Provide technical leadership and act as a mentor to others
  • Years of experience: 8+
  • 10+ Years of Experience
  • Experience within IT possessing broad and deep skills across disciplines
  • Extensive experience with B2C systems including Ecommerce, Consumer Relationship Management, Social Relationship Management, and Consumer Data Management
  • Experience designing cloud-based applications on Infrastructure-as-a-Service (IaaS) platforms (AWS, OpenStack, etc.)
  • Excellent interpersonal and strategic skills
  • Excellent oral and written communication skills, including the ability to read, process and produce complex technical information
  • Experience with NoSQL (Cassandra, MongoDB, etc.) and caching DBs (Memcached, Redis, etc.)
  • Experience with application design to enable DevOps / Continuous Integration

Ecommerce Merchandise Planner Resume Examples & Samples

  • Develop pre-season SKU targets at the department /bucket level that support the growth initiatives of the DTC channel
  • Evaluate in-season SKU performance and provide recommendations to increase overall productivity
  • Provide seasonal hindsight reports to the Category Teams on potential business opportunities
  • Assist Merchandise Planning in creating seasonal sales curves for the website
  • Partner with DTC merchants to develop a site layout based on item productivity
  • Develop forward-looking inventory targets by Distribution Center (DC) location that support DTC order demand
  • Partner with Inventory Management to align inventory allocations with the DTC channel Sales Plan
  • Provide visibility to current and future in-stock levels for the DTC channel
  • Provide recommendations to Merchandise Planning and Inventory Management to improve inventory productivity and strategies to address aged inventory
  • Align channel pricing with the Brand strategy while developing channel specific promotional strategies (i.e. Secret Sales, Emails, etc), and provide recaps on the relative success of these events
  • Manage the pricing input for the website
  • Analyze clearance inventory and sales trends for all items. Ensure pricing is accurate on the site
  • Identify key volume risk/ opportunities and partner with Merchandise Planning to develop strategies to address
  • Bachelor’s degree required, preferably in Business/Finance or related field
  • 3-5+ years of experience in Merchandise Planning, eCommerce Merchandising or comparable analytical experience required
  • High level of intellectual curiosity and a passion for driving business/financial results

Ecommerce Business Process Analyst HP Shopping Resume Examples & Samples

  • First level or advanced university degree preferred, or equivalent experience
  • Typically 5 years or less of related experience in IT/business operations
  • Typically 5 years or less of project management experience
  • In-depth knowledge of operational processes, industry trends, and customer/partner requirements
  • In-depth understanding of core HP businesses and the revenue cycle
  • Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills
  • Mastery in Advanced knowledge and understanding of how to analyze business problems using Advanced Microsoft Office Skills (Excel, PowerPoint) Statistical Analysis and Financial Modeling
  • English required
  • Strong project management skills such as planning, execution and implementation
  • Proficient with the following tools and systems: SAP, SalesForce, and Omniture

HP Shopping Ecommerce Accessory Product Marketing Manager Resume Examples & Samples

  • Owns a product line, with full responsibility for revenue and margin, for ship-to-order as well as configure-to-order products
  • Aligns product offering with target customer segment, considering market trends and competitive landscape
  • Acts as the product expert, with deep technical understanding, engaging with the Global Business Unit counterparts
  • Determines the assortment, defining specifications, configurations, and pricing, conducting sophisticated financial analysis
  • Manages new product launches and sets promotional plans throughout product lifecycle
  • Drives sales and margin on a real-time basis, incl. upsell and cross-sell of components, accessories and services, applying sophisticated analytics
  • Engages closely with marketing and merchandizing to bring product to life
  • Maintains sales forecasting to manage inventory
  • Deep domain expertize in retail category management
  • Passion for consumer technology, understanding of underlying PC technologies
  • Strong customer advocacy and understanding, awareness of tech trends
  • In-depth knowledge of marketing elements (product, pricing, promotion, positioning)
  • Understanding of eCommerce and a direct sales environment
  • Highly analytical and structured, comfortable with sophisticated data analysis
  • Track record of producing measurable results
  • Thriving in fast-pace environment with real-time decision making
  • Strong financial and analytical skills, understanding of P&L drivers
  • Demonstrated ability to influence and persuade; strong team player
  • Extraordinary drive, confidence, risk taking; positive, “can-do” personality

HP Shopping Ecommerce Web Design Manager Resume Examples & Samples

  • Lead a team of 3 graphic designers and html developers
  • Create compelling concepts for new promotions and campaigns to be used across different channels; web, email, display ads, etc
  • Collaborate closely with merchandisers and category managers (buyers) to translate merchandising strategy into compelling creative and produce, optimize and output final web ready digital artwork in support of site updates
  • Deliver research based designs that inform and drive users to purchase
  • Create new landing pages, and content pages that follow responsive design best practices
  • Monitor quality of visual content
  • Participate in user testing to accomplish optimal design
  • Support production work and image optimization
  • Familiarity with Web trends and best practices for UX/UI design
  • Proficiency in Adobe Photoshop
  • Experience with designing for accessibility and Section 508 compliance
  • Experience with the systems development life cycle and application design
  • Experience in Web design, development, testing/debugging, implementation, documentation,and operations in medium-to-large enterprise environments
  • Basic XHTML, CSS, and JavaScript
  • Experience with scripting technologies (ASP, PHP, or JavaScript)
  • Demonstrated ability to effectively drive cross-functional teams and cultivate strong partnerships
  • Demonstrated ability to lead and manage teams within complex and simultaneous projects under tight deadlines
  • Excellent oral and written communication skills to be able to clearly convey information; responsive web design
  • Must have an online portfolio
  • Agile development environment
  • Previous experience in technology industry

Principal Engineer Ecommerce Architect Resume Examples & Samples

  • The ecommerce and business architect will partner with business owners to ensure business requirements are defined, assess current and planned architecture to ensure delivery of against expected business vision and out-comes
  • Ensure solutions and architecture standards are based on industry trends, innovation, and business drivers and with a customer first mindset
  • Develop solution architecture roadmaps in conjunction with business process partners and strategy teams
  • Provide architecture and solution guidance to project teams in support of solution design and development
  • Collaborate with other architects in Business Unit and technical teams to ensure that architecture roadmaps are aligned and appropriate leverage points and dependencies are identified
  • Lead identification of assets or services that can be reused or sourced via third party to drive consistency, cost reduction, and increase speed to market within assigned domain
  • Proactively monitor strategic direction of solutions vendors, technology and market trends and determine potential impact
  • Help establish mechanisms for architecture review, standard setting, and cross organizational alignment
  • Master’s Degree in Computer Science or higher
  • 15 years+ prior technical/architecture experience in ecommerce, web and SMB go to market
  • Understanding of Cisco SaaS and Collaboration product portfolio in relevant architectures
  • Experience working in SaaS and subscription businesses, 7 years +
  • Experience working with integration technologies and ERP platforms, full implementation life cycles, 7 years +
  • Technical skills in ecommerce, web, SaaS & subscription models (user experience and front end presentation layer, backend middleware, integrations with back-office systems and CRM, integrations with product etc.)
  • Able to place emerging technologies and trends in context of wider strategic business aims, and present concrete actionable recommendations to diverse audiences
  • Experience with multiple, successful solution design and delivery for multiple large sale complex programs in ecommerce, lead gen and data web space including third party vendors and outsourcing
  • Strong technical business intelligence and data foundation
  • Strong business acumen, ability to create customer value in solution design, ability to translate business needs into technical requirements
  • Strong driver, exceptional communication and listening skills, exceptional influence management
  • Must have substantial cross-functional leadership experience
  • Ability to translate between business and technical stakeholders. Able to interface well with Executives while being hands-on
  • Active participation in standards body is a plus

Senior Consultant Ecommerce Solution Resume Examples & Samples

  • Provides team leadership, able to lead 5-7 team members to complete the assigned tasks on time
  • Provide business analysis support on e-commerce business ,such as B2C, B2B2C and O2O
  • Manage client relationships in complex environments
  • Prepares and leads components of presentations to clients
  • Ability to facilitate moderate complex client meetings
  • Supports business development and proposal efforts by contributing to the written technical components of proposals
  • Contributes to technical solution investment projects
  • Prepares timely and quality client deliverables that meet or exceed team manager’s and client’s expectations
  • Assists in the development of a determined amount of new business and/or identifies follow on work under existing engagement

Software Development Senior Engineer Ecommerce Resume Examples & Samples

  • Creates design specifications for high availability and highly scalable applications which will be used by both internal and external customers
  • Designing, coding, testing, documenting, and deploying global applications based on system and user requirements
  • Works with Business Analysts to determine software requirements and system impacts
  • Generates technical documentation as well as unit and functional tests
  • Works closely with the global development team, other senior Solution Architects to plan ongoing feature development, product maintenance
  • Works closely with the Enterprise Architects and the development teams through all phases of the SDLC
  • Analyzing business requirements, processes, data, and system integration points to recommend appropriate technology solutions

Ecommerce Application Analyst Resume Examples & Samples

  • Responsible for implementing, troubleshooting, and supporting 3rd party eCommerce application implementations as well as internally designed systems on both web and mobile platforms
  • Assists in the research, testing, building and coordinating of new and existing products per production and business requirements on both web and mobile platforms
  • Utilizes all available tools to provide insight and recommendations on opportunities to help increase site performance, conversion, and drive site improvements
  • Acts as day-to-day communications liaison with select 3rd party technical vendors to facilitate issue resolution, assure proper implementation of services and to continue ongoing optimization of tools and services available
  • Supports the product launch process by moderating launch calls and communicating results via email, maintaining documentation on the launch process, facilitating and advocating for improvements, and collaborating with business partners in all divisions to bring visibility to launch improvements
  • Assists with and/or creates documentation of project business requirements and departmental business rules
  • A Bachelor's degree (B. A.) from four-year college or university
  • Two to three years related experience and/or training
  • Presentation skills, meeting facilitation skills, and strong one on one persuasive skills
  • An understanding of computer systems and the pieces / parts that create the eCommerce experience
  • An understanding of and experience working with web analytics tools, especially Coremetrics

VP of Ecommerce Region Resume Examples & Samples

  • Define, with the WW Digital Director and the President of the Region, the Three Year Plan in line with the Corporate and Region America’s strategies
  • Be in charge of business results, business development, e-commerce KPIs and on-line traffic
  • Manage Gucci America website in terms of content and product offer, monitor performances and propose continuous improvements along key KPIs traffic, conversion, order value, returns and cancellations
  • Develop, implement and execute a digital marketing plan to be jointly agreed and executed with the Marketing and Communication Team
  • Identify actions to establish and improve strong customer acquisition, retention, and loyalty in addition to driving traffic to the retail stores jointly with the Retail Dept
  • Work in close harmony with the HQ and regional Marketing and Communications function in order to develop a ROI effective digital marketing plan
  • Cooperate with HQ and regional Merchandising function in order to define and update the web product offering in line with the product strategy and the timing of the collections
  • Cooperate with HQ and regional Distribution and logistics function in order to reduce the distribution cost whilst monitoring and improving the local service levels
  • Work closely with HQ and regional Information Technology function in order to drive improvements of the e-Commerce technology, front-end and back-end, maximizing both effectiveness and economies of scale
  • Build, manage and maintain relationships with third parties, vendors and on-line partners, involving colleagues from other relevant departments whenever appropriate, to explore any new effective way to improve on-line customer experience and to generate revenues and profits
  • Manage online sales teams, ensuring they are expertly trained on the product and deliver superior service whether helping complete sales, instilling trust in the site or following up on order status Continue to seek out and recommend new forms of cutting-edge technologies for test-and-learn applications to drive competitive advantage, revenue and plan ROI
  • Ensure compliance to processes and deliverables, and that quality standards are met
  • Monitor competitors' efforts, site changes, industry trends and innovations

Senior Manager Seo-sem Ecommerce Resume Examples & Samples

  • Manage the SLAM SEO - SEM advertising activities and the direct response agency responsible for delivering them
  • On line MWB control - ensure that investments are done in the most efficient way
  • Manage quality traffic to the site and a high proportion of new customer acquisition
  • Analyze local onsite performance and the results of online marketing activities
  • Initiate continuous optimization of all channels
  • Team up with local Brand Marketing, Product Marketing, Sales, CRM and various Global eCommerce counterparts (including SEM, SEO, other Online Marketing channels, CRM, Analytics among others) to support the achievement of eCommerce financial targets in LAM
  • Develop SEO-SEM campaigns, initiate and manage projects, events, partnerships, cooperations and ensure that schedules, deliverables, budgets and timings are established
  • 2-4 years' eperience in eCommerce SEM (paid search) and ideally SEO (Search Engine Oprimitzation (organic search) for the Latin American markets
  • Potential and ambition to manage a team and work well in a cross-functional scenarios. An entrepreneur mindset
  • Knowledge of and exposure to Search Engine Marketing (SEM) and Search Engine Optimization (SEO) is a must. Either by having managed a complex account in-house or via an agency. Work experience at a search engine would be favorably regarded
  • Experience with other key channels including display, affiliate marketing and shopping feeds
  • Knowledge of the advertiser or media partner side of the agency
  • Data driven, analytical, pragmatic and solution orientated
  • Proven negotiation skills and outstanding communication skills
  • Fluent and confident English speaker comfortable working in an international environment
  • Proven understanding of Digital/Affiliate Marketing advertising and its complexities

Assistant Stylist, Ecommerce Resume Examples & Samples

  • Assist in all aspects of photography shoots, and styles according to the current trends and brand guidelines
  • Responsible for styling while solely in the studio
  • Handles all necessary prep work including the steaming of clothes to make sure all merchandise is ready for an on time shoot
  • Assist in styling of daily photo shoots, ensuring that the style featured is presented in the most salable and aspirational way
  • Maintains astute eye during set-watching for any messy hair, wrinkled clothes, dirt/specks and fit
  • Sets new styling direction as new trends emerge
  • Helps find the best range of merchandise to be used in photography shoots
  • Responsible for tagging and retagging of garments in studio and ensuring correct style numbers are captured with corresponding images
  • Minimum 1-2 years’ experience with fashion styling in a studio environment
  • He/she will need to put together on trend and sometimes more leading outfits for both product photography and creative shoots
  • Prior studio experience preferred
  • The ability to style on model and lay down shots
  • Following house styling guidelines - assemble looks that represent the brand
  • A passion for fashion demonstrated through an understanding of current trends
  • Comfortable in a fast-paced, deadline driven environment
  • Extremely flexible, detail oriented, organized and self-motivated
  • Pro-active and able to show initiative/ideas to constantly improve the image quality of the site

Ecommerce Program Manager Resume Examples & Samples

  • Client Service - Implementation/On-Boarding (65%) Primary client support representative for Cash Management eCommerce implementation solutions
  • Primary client and internal representative for French speaking Cash Management eCommerce and B2B/MFT Implementations
  • Responsible for end-to-end coordination of e-Commerce implementations and successful exchange of data (enrollment, connectivity, client liaison, CM liaison, liaison with other internal groups, product knowledge, etc.) including implementations of EDI/ANSI-X12 format standards, ISO 20022 XML format standards, A/P Link and other cash management products
  • Responsible for assisting in coordination of Cash Management Client’s connectivity solutions and identifying customer requirements in conjunction with internal specialist groups
  • Provides consulting services to Sales and Support staff
  • Provides data mapping services directly to clients
  • Installation and training of cash management products
  • Ongoing Service and Process Improvement (20%) Work Closely with Key Business Partners in RBC Product Management and Product Operations to evolve current servicing model and products
  • Assist in managing conversion and migration efforts for existing clients for improved service opportunities
  • Provides operational direction by identifying and planning service improvement opportunities and solutions
  • Actively supports and assists Product and Support staff on product launch initiatives
  • Communication, Tracking, and Reporting (15%) Provide timely status updates and reports to internal partners detailing service implementation metrics

Planner, Ecommerce Resume Examples & Samples

  • Provide analysis to eCommerce merchandising team that provides guidance for quantification of future buys backed by data on current and historical selling. Provide ad-hoc analysis as necessary to all cross functional business partners
  • Drive the eCommerce forecast/plan based on approved budgets. Work with Planning Manager to develop accurate merchandise plans that will ensure that inventory levels are adequate to support business needs. Call out risks and opportunities to forecast and work with team to make tactical adjustments to maximize the business
  • Partner with eCommerce team to develop sales/margin forecasts. Develop inventory strategies that will help to achieve or exceed these forecasts. Responsible for driving the business to profitable and sustainable growth by planning detailed sales, inventory levels and margin dollars for the eCommerce business
  • Analyze data to identify trends and inventory issues/opportunities
  • Recommend replenishment strategies and flow tactics as necessary based on business results. These recommendations are provided to the allocation team on a weekly basis
  • Optimize eCommerce markdown pricing. Strategically evaluate eCommerce pricing to ensure margin $ are being maximized
  • Work closely with merchant team and Planning Manager to plan eCommerce promotional calendar and ensure that business is positioned to hit its goals
  • Develop and maintain effective relationships with cross functional partners to ensure proper support and coordination of merchandise issues, recommending action and communicating needs for meeting business objectives
  • Approve all website pricing before it is released to go into production
  • Recommend changes and/or enhancements to the current procedures and systems for the allocation, replenishment and planning functions
  • Attend eCommerce and store business meetings as necessary
  • Bachelor’s degree in Finance, Supply Chain, or other relevant degree
  • Minimum of 3 -5 years of planning or allocation experience
  • Must have a strong understanding of what it takes to develop a successful web-based operation
  • Must be able to prioritize and execute tasks effectively in a fast paced environment

Associate Buyer Ecommerce Resume Examples & Samples

  • Assist the buyer or sr buyer to identify future product opportunities, trends, and offerings which will impact the business
  • Maintain OTB and on order
  • Create, analyze and deliver merchandise reporting weekly (i.e. top sellers, worst sellers, color selling, seasonal selling, etc.)
  • Use reporting to develop an in-depth understanding of online product performance and customer base, develop action plans
  • Focus on future of business by thinking about trends and opportunities proactively
  • Identify key items or departments to highlight in weekly email calendar; communicate recommendation to the appropriate teams
  • Partner with merchandising team to develop and refine seasonal line architecture to maximize ecommerce needs
  • Partner with merchandise planning to select key items and develop a seasonal plan that utilizes historical performance and current business data
  • Communicate changes in merchandise assortments and messaging to the appropriate members of the cross-functional team on a timely basis; actively listen to all members of the cross-functional team to ensure that tasks are well integrated
  • Partner closely with specialty buying & wholesale about key market strategies and monthly markdowns
  • Develop and maintain an on-line selling environment that highlights key product
  • Partner with the ecommerce marketing manager to select appropriate product for onsite content needs
  • Oversee product set up and order maintenance in RAMS and markdown execution
  • Ongoing development of assistant buyer or merchandise assistant
  • Demonstrates initiative, is conscientious and provides complete follow through on all aspects of responsibility
  • Ability to multitask, prioritize, manage multiple projects, and shift focus if needed
  • Ability to build strong working relationships with cross functional teams
  • Proficient in retail math and excel
  • Demonstrated strong presentation, communication, and organizational skills
  • Demonstrated success in working on a collaborative team
  • 2-3 years experience in buying with at least 1 year as an associate buyer
  • Previous experience working in e-commerce business is a plus
  • Previous experience working in a vertical fashion company is a plus
  • LI-JB1

Ecommerce Director Resume Examples & Samples

  • Responsible for planning
  • Coordinate with DMM to meet revenue/sales goals
  • Drive single (omni) channel initiatives
  • Increase on-site conversion optimization
  • Social commerce
  • Shoppable UGC and digital as well as cross channel gift card program responsibility
  • 3-5 years Ecommerce leadership experience. Magento experience a big plus
  • Experience with budgeting, forecasting, cost estimating, and vendor contract negotiations

Ecommerce CRM Retention Manager Resume Examples & Samples

  • Manage a team, which includes an Email Manager and Loyalty Analysis, that is responsible for retention and CRM programs
  • Develop, manage and implement effective retention programs for Columbia’s suite of brands. Assure the retention and CRM initiatives align with the overall digital marketing strategy for Columbia by working closely with the Ecommerce Marketing Director
  • Develop a CRM roadmap/strategy that leverages current capabilities while also outlines new requirements
  • Partner and report team and program results to the Ecommerce Marketing Director
  • Responsible for growing repeat sales, focused on digital but with an omnichannel view, by supervising email, CRM projects and loyalty programs. This includes being both hands on but also managing a staff
  • Lead the strategic vision and plan for the retention of our customers through Digital Marketing across Columbia’s brands
  • Responsible for the PnL of the retention programs, including budgeting and forecasting
  • Prepare customer analysis and report results across email and loyalty programs, campaigns and segments and make actionable recommendations for improvement
  • Responsible for ongoing analysis and quarterly reports of key performance indicators
  • Develop strong collaborative relationships with colleagues in branding, creative, copywriting, web design, development/IT and analytics
  • Supervise on-boarding and day-to-day relationships with multiple third party vendors, including contract negotiation and budgeting processes. These include relations with ESP’s, loyalty vendor and CRM tools
  • Support Retail group with dedicated event and store promotions as applicable to the retention or email programs
  • Position supervises a team of digital marketing retention and CRM professionals
  • Strong background in agency or vendor management
  • Current knowledge of loyalty marketing best practices and industry best practices
  • Experience with email programs, ESPs and tools as they are applied to an Omni-channel company
  • A knowledge & passion for commerce/shopping trends and delivering a best-in-class user experience to our consumers
  • Bachelor’s Degree in Marketing, CRM, Business or Finance required. Combination of relevant experience and education may substitute in lieu of degree
  • First-Hand experience working with a CRM platform required
  • 8 years developing and executing retention marketing programs, specifically within loyalty, email and related programs for a multi-channel retail environment, apparel industry experience required
  • 3 - 5 years management experience of marketing teams required
  • Proven track-record, individually and by managing teams, of developing and growing profitable online marketing programs working within KPI’s such as, LTV and repeat order metrics
  • Experience with data analysis, web analytics and tools required
  • Must be familiar with Microsoft Office applications, ecommerce solutions and analytics tools. Specific experience with MS Excel, Google Analytics, and Omniture is desired
  • Basic HTML skills a plus

Ecommerce Photographer Resume Examples & Samples

  • Photograph still-life product shots
  • Photograph on-body product shots
  • Stylize stills and bust-forms as necessary
  • Film and edit eCommerce product videos
  • Establish photography standards by category
  • Manage the overall workflow of eCommerce photography
  • Photoshop small batch sets of imperfections
  • Team player equipped with go-getter attitude
  • Wide-ranging product photography experience
  • Familiarity with Canon 5D Mark III camera equipment
  • Experience with eCommerce workflow strongly preferred
  • Experience with stylized product photography strongly preferred
  • Experience with creating mock environments strongly preferred
  • Experience with shooting on-location desired
  • Minimum 3-5 years of professional photography experience
  • Bachelor’s Degree preferred; not required

Ecommerce Copywriter Resume Examples & Samples

  • Write headlines and taglines for wide-ranging product assortments across brands
  • Write detailed product display page copy that further educates target consumer base
  • Work hand-in-hand with Product, Content, and Brand Marketing Teams to enhance executions in accordance with assorted Content and Product Launch Calendars
  • Drive, develop, and deliver deeper site-wide content plays in conjunction with overall Content Team storytelling initiatives
  • Contribute to scripting and execution of eCommerce product videos
  • Contribute to email, home page, and landing page copy
  • Contribute to digital, mobile, and social extensions
  • Minimum 1-3 years of professional writing experience
  • Team player with go-getter attitude
  • Tremendous passion for storytelling
  • Passion for sports, the outdoors, and eCommerce
  • Experience with creating product copy necessary
  • Experience with Web and/or eCommerce writing strongly preferred
  • Experience in an eCommerce and/or Brand Marketing workflow desired
  • Be interesting

Ecommerce Assistant Merchant Resume Examples & Samples

  • Contribute to some aspects of Product Development activities
  • Contribute to the execution of the annual brand plan
  • Create and maintain line plans/matrix and communicate plan to stakeholders
  • Assist with targeted consumer research via market shopping and trade/fashion publications to contribute to line development and pricing strategy
  • Create and maintain internal seasonal sample lines
  • Act as a conduit of information, materials and samples to external agencies
  • Assist in creating Manufacturing Ready Packages
  • Maintain seasonal product integrity in our system
  • Present product lines at internal meetings
  • Minimum of 2 years work experience in merchandising
  • Must be able to life 15lbs (i.e. packages racks)
  • Strong detail orientation and thoroughness
  • High degree of flexibility and initiative with limited direction
  • Computer literacy including proficiency with MS Office applications

Ecommerce Copywriter Resume Examples & Samples

  • Write engaging and persuasive copy for a wide variety of products, including toys, clothing and accessories, costumes, tableware and party supplies
  • Work closely with the merchandising, editorial and SEO teams to ensure superior content quality
  • Copywriters who show exceptional talent may be asked to work with our editorial content team in creating magazine-like web content and content for social media
  • Bachelor's degree in English, Communications, Marketing or related field
  • Exemplary writing skills and proficiency in English language fundamentals
  • 1 to 3 years writing editorial or marketing content, personal blogs excluded
  • Familiarity with SEO principles
  • Familiarity with Microsoft Office, particularly Excel and Word
  • Familiarity with basic HTML
  • A sense of humor
  • Customer-centric orientation
  • Ability to work and problem-solve independently
  • Preference given to candidates with journalism background or experience writing advertorials, product reviews and similar content related to consumer products
  • Preference given to candidates with experience in the party business

Ecommerce Marketing Intern Snei Sm Resume Examples & Samples

  • Conduct thorough PlayStation Store traffic analysis for various campaign types to identify buyers’ behaviors, trends, key sales factors, and areas of improvements. Craft experiments to test findings on live PS Store campaigns
  • Based on findings, assist the Campaign Marketing Manager in crafting presentations and best practices providing support to a variety of PSN internal and external partners (SCEA, game publishers, movie studios)
  • Participate in the creation of innovative programs aiming at increasing store traffic, user engagement and sales of game content by assisting with the management of PlayStation Store campaigns and promotions to targeted PSN consumer segments, including identifying key consumer proposition, managing creative and reporting on campaign effectiveness
  • Develop proficiencies with business intelligence tools to run sales and traffic reports and analysis on PlayStation Store business
  • Work closely with internal stakeholders to guide reporting needs and consumer analysis, as needed for dashboard & quarterly presentations
  • Enrolled in an MBA program at time of internship
  • Previous experience with marketing, digital distribution or e-commerce related industry required
  • Experience with Microsoft Office: Outlook, Word, Excel, PowerPoint. Strong preference in proficiency with Adobe Omniture/Site Catalyst as well as business intelligence tools such as MicroStrategy
  • Good overall knowledge of PlayStation products along with strong familiarity of video games industry
  • Ability to manage multiple projects simultaneously in a fast changing business environment. Ability to organize and be detail oriented. Strong analytical skills required
  • Passion for digital entertainment (Games, Movies, TV Shows, Music)

Ecommerce Internship Resume Examples & Samples

  • Website updates: Manage the day-to day website content updates/design changes and online promotion execution. Perform quality assurance testing to verify proper implementation
  • Email Marketing: Assist the marketing manager in email marketing process through the stages of concept, creative, targeting, personalization, customer segmentation, offer, subject line, links, promotion codes, site support, approval sign-offs, QA, deployment, and analysis
  • Affiliate Marketing: Manage and review partner sites for correct linking and creative placement. Traffic creative through the approval process to strategic partners. Manage and review partner sites for correct promotional execution, linking, and banner placement. Work with Marketing Managers and Assistant Managers to optimize partner programs and suggest future opportunities. Assist in creation and support of partner specific programs and promotions
  • Industry Awareness: Perform competitive analysis; review industry information for current trends and opportunities
  • Special projects as assigned and other duties as required. Perform ad hoc analysis to evaluate and/or troubleshoot site experience functionality and data
  • Complete attention to detail
  • Strong interpersonal communication skills
  • Resourceful, with the ability to work independently and solve problems
  • Strong multi-tasking, analytical, organizational and prioritization skills
  • Passion for evolving technologies and their applications in ecommerce
  • Candidate for Undergraduate degree in Business, e-Commerce, Marketing or Advertising
  • Prior related work/internship experience a plus
  • Marketing, Business, Consumer Behavior, Web Design/Usability coursework desired

Ecommerce Buying Intern Resume Examples & Samples

  • Strong organization, multitasking, prioritization and follow up skills
  • Ability to work in a fast paced environment while demonstrating logical thinking and problem solving skills
  • Proficient in Microsoft Excel, Word, PowerPoint and Outlook

Ecommerce, Marketing Manger Resume Examples & Samples

  • Collaborate with eCommerce management team to initiate, manage and execute effective and integrated marketing campaigns within the acquisition channel (Paid Search, Natural Search, Affilliate, Product Listing Advertising, Comparison Shopping Engines, and other Data Feeds)
  • Responsible for managing eCommerce acquisition marketing projects by identifying goals, articulating vision to the appropriate teams, developing detailed work plans, overseeing project tactics and identifying resources to successfully complete project tasks while managing overall digital marketing budget
  • Work closely with eCommerce management team to align campaign projects with business priorities, while managing external partners (agencies) to deliver ROAS targets
  • Present concepts and results of campaigns to internal and external customers
  • Communicate campaign/event positioning and messaging efforts to ensure all acquisition programs are aligned with company vision and approach
  • Create new solutions to challenges based on education, experience and current marketing trends
  • Work with ecommerce management team to identify appropriate media mix to reach targeted markets and segments
  • In conjunction with E-Commerce and the Marketing Creative Team develop and execute campaign elements that utilize appropriate tactics to reach targeted audience and implement metrics that measure and demonstrate campaign/event effectiveness and ROI
  • Conduct competitor research to evaluate, develop and improve existing campaign initiatives/goals that lead to recommendations for revising campaign strategies
  • Responsible for setting and adhering to project deadlines of campaigns, event, elements and collateral across both internal contributors and external vendors
  • Ensure that direct-to-consumer marketing plans are in line with brand standards and organizational strategies
  • Manage a Digital Marketing Coordinator / Analyst to develop appropriate mix and management of agencies
  • Travel to events as appropriate to ensure project initiatives are effectively being completed
  • Lead weekly campaign/event review meetings with agencies and contributing teams
  • High School Graduate. Bachelor’s Degree in Marketing, Advertising or other related field preferred
  • 2-5+ years digital marketing experience
  • Marketing agency or corporate / digital marketing department experience required
  • Experience in developing promotions, managing campaigns and Marketing strategies required
  • Strong PC and Mac skills utilizing Microsoft Office and Project Management software
  • Detail oriented with the ability to manage multiple tasks simultaneously
  • Excellent organization and follow through skills
  • Management of third-party and agency relationships
  • Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulness
  • Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced office environment
  • Strong sensory skills, such as good eyesight, good hearing, and dexterity
  • Ability to operate office equipment, including computers, copiers, fax machines, and phones
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to operate personal or Company vehicle for local errands, deliveries and pickups
  • Moderate travel required (10-20%)

Ecommerce Director, Aveda Online Resume Examples & Samples

  • 8+ years of online marketing experience; eCommerce or catalog experience strongly preferred
  • Proven ability to deliver a range of projects based on project scope, timeline, cost and quality
  • Must have strong skills in strategy and planning, budget and P & L management, merchandising, and marketing
  • Ability to manage internal and external project resources; Experience managing the work of third party vendors

Ecommerce Marketing Specialist Resume Examples & Samples

  • Detail-oriented drive to ensure accuracy and consistency
  • The ability to prioritize, influence, multitask and meet deadlines in a demanding environment
  • An Associate’s degree in Business or related and 6+ months related experience

Ecommerce Operations Coordinator Resume Examples & Samples

  • A Bachelors Degree or two to four years related experience
  • Familiarity with HTML, CSS, XML, JavaScript and Flash
  • Understands eCommerce on the web
  • Self organizing
  • Great communication

Director, International Ecommerce, M·a·c Resume Examples & Samples

  • Assess and launch regional and affiliate sites and Third Party platforms to achieve regional objectives
  • Manage International Retailer launch calendar by working with regional/local partners
  • Develop effective relationships with regional and affiliate teams to execute global brand and online strategies and all e/m commerce activities
  • Work with global brand and local affiliate teams to support development and implementation of global online marketing programs and pilot programs for
  • Identify and understand global capabilities, business plans and local business challenges
  • Drive sales growth on retailer sites by rolling out key “Win Big” eCommerce activities
  • Participate in Regional Status calls to review global, regional and affiliate strategies, plans and results
  • Collect and share best practices from all regions
  • Own the overview of the state of our online retailer businesses within regions and affiliates and manage specific actions/needs to enhance overall business
  • Work with analytics and production teams to build, rollout and optimize programs based on analytics and best practices
  • Conduct post mortem analytical overviews on special projects
  • Guide eCommerce partners towards new business activities that have been proven successful throughout all online ELC brands. Work with Regionals to localize and customize new efforts
  • Manage and lead the partnership with ELC Online Production team to roll-out new projects to key markets in partnership with Regional teams
  • Determine key objectives for retailer or third party site improvements and enhancements. Work with production team to execute and report on post production performance
  • Position will require some odd hours (i.e. late night or early morning international calls, etc.) with the option to work from home on occasion
  • 8+ years in a leadership position developing global online programs (e/m Commerce a plus)
  • BA/BS required
  • Proven and consistent track record of executing against an aggressive growth strategy and delivering results
  • Deep knowledge of global online business models and e/m Commerce/digital technology
  • Experience working within a matrix environment
  • Strong project management skills with the ability to handle multiple priorities
  • Strong written and verbal communication skills, ability to create and deliver Executive level presentations

Ecommerce Operations Coordinator Resume Examples & Samples

  • Serve as liaison between the team and cross functional partners as well as external vendors
  • Communicates merchandise status updates through the use of existing tools to all relevant cross functional partners. Elevates merchandise issues as appropriate to ensure resolutions are achieved in a timely manner
  • Coordinates the movement of merchandise between business channels as necessary to maximize multi-channel business(movement from retail business unit to e-tail business unit and vice versa)
  • Collaborate with Online Merchandising team and Photo Studio to ensure efficient sample coordination process
  • Oversee the receipt of luxury purchase orders, ensuring these purchase orders are received in a timely manner
  • Proactively identify opportunities for process improvement and recommend solutions
  • Monitors the receipts of luxury purchase orders, expediting the receipt process and managing review of the luxury merchandise by the buying/merchandising team
  • Manage additional projects as requested
  • Highly motivated, willing to work in a growing business that is still defining processes and building teams
  • Ability to multi-task and prioritize effectively
  • Demonstrated ability to take initiative and show ownership of projects and processes from start to finish
  • Ability to interact with team members and cross functional partners at all levels
  • Strong collaboration skills
  • Positive attitude, passionate about process improvement

Ecommerce Merchant Resume Examples & Samples

  • Analyze/report key web metrics data for business trends and performance analysis
  • Develop, produce and analyze aggregated standard reports. Provide detailed shop, product, and marketing program analysis
  • Quantify impact of features/functionality on website SPV and customer experience
  • Work with merchants to draw conclusions and recommendation on analytic findings
  • Homepage usage/opportunities and performance reporting
  • Define e-commerce best practices through competitive analysis. Offer actionable recommendations to business partners based on these best practices
  • Support the Merchandising and Marketing teams by generating ad hoc and scheduled web usage reports, troubleshooting reporting/data inquiries
  • Updates to taxonomy to make sure items are in correct places, consolidate when stock gets low
  • E-mail reporting
  • Work with Inventory Control on drops/repeats, web inventory forecasting and promotions
  • Identify unique web needs (video, alt shots, extra copy, web only products) early in the development process. Create web marketing plans and budgets
  • Coordinate photo samples and copy for web only items along with relevant vendor assets
  • Be a highly motivated self-starter
  • Strong merchandising skills are preferred
  • Be tech-savvy and have the ability to learn new concepts
  • Have a strong interest in consumer marketing and a desire to understand what makes people transact online
  • Have an understanding of website design/layout and Internet marketing
  • Have strong attention to detail
  • 5+ years experience optimizing systems and consumer faced processes in a multi-channel environment
  • Proven in-depth understanding of web analytics, feature, functionality and web reporting systems
  • Experience working with and strong understanding of relational database structures and concepts
  • Proven ability to translate data into insight and insights into real market success
  • Strong computer skills including MS Excel, Word and PowerPoint
  • Strong verbal and written communication skills; able to articulate his/her views crisply and convincingly to a business-savvy but non-technical audience
  • College degree required; advance study in Business Science desirable

Digital Producer Ecommerce & Studios Month Ftc Resume Examples & Samples

  • Tertiary qualification in interactive production, marketing, business or related area
  • 2+ years demonstrated experience working in digital production teams
  • Experience in ecommerce sites
  • 6 months+ Agile experience
  • Cross-platform and agency/vendor experience preferred
  • Proven attention to detail and organisational abilities
  • Ability to deliver results in intense, production-oriented environments
  • Strong interest in ecommerce strategy and families online entertainment content, with demonstrable knowledge of the digital content industry and/or entertainment industries
  • Working knowledge of digital technologies including front-end, database, CMS, server and CDN platforms
  • Knowledge of, and experience with, ecommerce platforms and mobile device projects (iOS, Android) strongly preferred
  • Experience in managing developers, as well as UX design and deliverables
  • Understand key principles around SEO

Ecommerce Buyer & Planner Resume Examples & Samples

  • Drive seasonal strategy for area of responsibility and create best in class channel relevant assortments specific to our consumer and on trend that drive top line sales and profitability to achieve targets
  • Build and leverage relationships with cross-functional teams (i.e. buying, planning, marketing and distribution) and our Global and BU partners to obtain information necessary to create and execute merchandising strategies
  • Identify and develop sales, marketing and promotional opportunities at the category, concept, collection and article level to maximize sales for both pre-season and in season for all tiers and regions
  • Manage receipts and markdowns against open-to-buy targets to optimize on-site presentations and inventory turn. Drive changes with planning to maximize key performance indicators (KPI’s)
  • Analyze seasonal assortment of products, use the data to create strategy for future seasons, and recommend courses of action with cross functional team
  • Present complete seasonal strategy with Planning and Merchandising, validating assortment choices, financial roll up, marketing and promotional direction
  • Partner with Marketing Activation Manager to merchandise assortments and buys within the site to ensure there is clear communication of the vision of the buy and their flow of product
  • Responsible for weekly product decisions that react to the consume trends including chasing of product, markdown decisions and presenting these recommendations at the trading meetings
  • Maximizing sport moments and commercial retail events by offering compelling localized product for our consumer
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. This includes: interviewing; hiring and training employees; planning, assigning and directing work; appraising performance; managing and developing and direct reports. (if applicable)
  • Proficiency with MS Office Suite, SAP, Microstrategy and working with systems/application
  • Strong organizational skills with attention to detail and accuracy of data
  • Excellent analytical skills and a through understanding of retail math concepts and applications
  • Ability to identify and quantify sales opportunities and market trends
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Ability to understand and translate financial data to make recommendations and decisions
  • Ability to think strategically, synthesize complex data and develop innovative solutions
  • Ability to delivery effective and persuasive presentations that support business decisions
  • Ability to influence decisions and outcomes cross functionally
  • Ability to successfully manage multiple distribution channels with different customers, systems and processes
  • Ability to manage and develop direct reports (where applicable)
  • Experience with, and a thorough understanding of, managing and influencing Open to Buy metrics
  • Ability to travel domestically and internationally up to 5% of time
  • A minimum of three years of Buying experience; equivalent combination of education and experience may be substituted
  • Experience buying footwear or apparel preferred

Manager On-site Merchandising Ecommerce Resume Examples & Samples

  • Strong IT and numerical skills – On-line platform knowledge / SAP savvy / Adobe analytics. Data driven mindset
  • D2C knowledge – eCom / Retail
  • 3-4 years of relevant experience in e-commerce merchandising in a consumer-facing company

Associate Planner, Ecommerce Resume Examples & Samples

  • Degree from college or university
  • 1-3 years of years of progressive experience in planning and or merchandising; footwear experience preferred
  • Understanding of market competition
  • Knowledge of fashion/trends with the ability to translate into commercial concepts
  • Ability to travel as required

Finance Manager Corporate Expenses & Ecommerce Resume Examples & Samples

  • Full ownership and accounting of the P&L and balance sheet for all kate spade new york corporate expenses, (including but not limited to marketing, production and payroll expenses) and the kate spade new york ecommerce business
  • Manage monthly financial forecast to ensure it accurately predicts business performance; identify key risks and opportunities
  • Manage and coordinate annual budgets and long range plans; ensure financials are aligned with strategic goals
  • Supervise the monthly financial close process; deliver accurate financial results reflective of US GAAP and provide comprehensive analysis of key expense and balance sheet line items
  • Review journal entries and account reconciliations to ensure supporting documentation is complete and accurate
  • Manage analysis and tracking of key performance metrics for the ecommerce business, including marketing return on investment
  • Oversee proper recording of fixed assets and track fixed asset spend, by project, for areas of responsibility to ensure they are in line with approved budgets
  • Provide monthly forecast and closing packages to finance director related to areas of responsibility; communicate regular pacing updates and provide variance explanations versus forecast, budget and prior year results
  • Engage and communicate regularly with shared service business partners
  • Oversee monthly expense reviews with department heads to ensure financial targets are being achieved; proactively engage business partners to ensure their support needs are being achieved
  • Identify areas of improvement within existing processes and proactively manage change
  • Articulate financial concepts to non-finance business partners in a clear and concise manner
  • Management and coach less experienced team members
  • Participate in special projects and initiatives
  • Highly detail-oriented, motivated self-starter with strong organizational, analytical and problem solving skills
  • Leadership presence required; excellent communication and interpersonal skills with the ability to develop and maintain business partner relationships at all levels within the organization
  • Bachelor’s degree in accounting or finance
  • 6-8 years of finance or related experience
  • Ability to work effectively and prioritize multiple tasks/projects in a dynamic environment
  • Proficient in excel, word and powerpoint; experience with essbase, hyperion planning and jde a plus
  • Public accounting experience strongly preferred
  • Month end close experience strongly preferred
  • Consumer products / retail experience a plus

Ecommerce Merchandising Manager Resume Examples & Samples

  • Serve as the site merchandising expert in any given area of the TravelSmith product catalog
  • Validate, build and monitor all website and catalog assortments using a combination of industry best practices and innovative merchandising techniques
  • Proof site daily for errors and modify content where needed
  • Analyze site metrics and related data to identify opportunities to improve merchandising and the customer experience across the various product categories and be able to share learnings and best practices
  • Establish benchmarks for content and category performance and optimize the top trafficked subcategories
  • Provides direction to the creative team by submitting detailed work requests that provide business objectives and performance insights as well as give feedback and approving final visual merchandising assets to be used on the site
  • Collaborate with buyers and inventory planners and various cross functional partners to ensure we are driving key stories and products
  • Work with Director of Ecommerce to develop multivariate and A/B testing whenever possible
  • Analyze existing processes and develop efficiencies for the ecommerce department where needed
  • Improve, trouble shoot, and maintain the internal on-site search engine results by increasing product relevancy, ranking, and reducing null results
  • Communicate product opportunities discovered in site search and comp shopping to the merchandising team
  • Partner with other Cornerstone brands to cross-pollinate key learnings
  • Manage, mentor, and develop one direct report
  • High degree of web-savvy, ecommerce experience
  • Able to work in a fast-paced environment managing multiple work streams simultaneously
  • Digital background paired with a strong creative eye
  • Passion for product
  • Catalog and or apparel/retail experience
  • Familiarity with the growing mobile space
  • Ability to analyze and problem solve
  • Fast and accurate data entry
  • Attention to detail, sharp eye for proof reading
  • Strong database experience, fluent in Excel, and MS Office applications
  • Exceptional written, verbal, and listening skills
  • Ability to prioritize, multitask, and manage workload and deadlines with minimum supervision
  • Experience with site analytics software (ideally Coremetrics)
  • Experience in IBM Webshpere, SLI, Monetate, and Certona a plus
  • Basic HTML a plus (training can be provided)

Merchant, Ecommerce Resume Examples & Samples

  • Develops the line plan and in season profit for the product category that supports the brand objectives and delivers sales and profit budgets
  • Works in collaboration with all cross-functional partners to deliver departmental plans
  • Understands the brand’s target market by tracking and experiencing customer attitude and lifestyle and selecting product that appeals to the customer’s taste
  • Drives the business forward through a keen awareness of fashion trends, building the product line, and capitalizing on current sales trends
  • Communicates daily with vendors and designers and production to develop product and interprets fashion trends based on the needs of The Limited customer
  • Manages in-season business by tracking and analyzing sales information in order to identify opportunities to increase sales, improve margins, maximize inventories and decrease markdowns
  • Re-defines processes to increase efficiencies as the business grows
  • Drives photography and sample coordination processes
  • Bachelor degree in related field or equivalent experience
  • Minimum of 5-7 years merchandising experience in women’s apparel, jewelry, and/or eCommerce
  • Experience working with Designers and driving product development decisions
  • Great fashion sense and passion for product
  • Team player with a demonstrated ability to problem solve and partner with appropriate Buyers, Planners and other cross-functional partners to effect solutions
  • Proficient computer skills (Word, Excel, PowerPoint and Outlook)

Ecommerce Solutions Architect Resume Examples & Samples

  • Develop a high level view of current and future state business and technology architecture for E-Commerce Systems that is well connected with business strategy
  • Provide leadership in developing standards, architectural design patterns and best practices. Work with other team members to develop a comprehensive view of all aspects of E-Commerce system architecture
  • Develop and demonstrate subject matter expertise in various areas such as E-Commerce Systems, Cloud Computing, Networking, Systems Integration, Storage, Virtualization, End-User Computing, Backup and Recovery technologies
  • Evaluate new technologies and identify the benefit case for using new technologies
  • Provide leadership role by participating in Architecture Review conversations to help guide development of ecommerce systems solutions that are strategically aligned to the overall architecture vision
  • Work with other IT staff and review business requirements, solution alternatives, and designs and standards compliance. Train, guide and mentor other IT staff in adapting IT standards, best practices to provide superior quality solutions for business requirements. Infuse architectural concepts like reusability, standards based, configuration driven, scalable and manageable solutions
  • Provide support to other IT staff in high priority issue resolution
  • Participate in Oversight of delivery of final solutions including Coding, Vendor Management and performing code reviews of technical team members’ contributions

Ecommerce Technical Project Manager Resume Examples & Samples

  • Actively direct and manage the project life cycle from project kickoff through development, deployment, User Acceptance Testing support and launch for technical members of the delivery team
  • Work with project team members to estimate the resources and participants needed to achieve project goals
  • Conduct periodic project reviews with key client stakeholders, sponsors and leaders to provide progress and plan to key milestones, manage key decisions and mitigate risks
  • Ensure that the project deliverables are on time and at the required level of quality
  • Collaborate with project stakeholders and product owners on an ongoing basis to prioritize work across and actively manage the project scope and key decisions
  • Initiate and plan projects successfully by setting up required meetings involving the right team members, allocating resources, developing project release plans and iteration plans and producing the right deliverables during each phase
  • Manage progress by keeping track of team's daily performance. Identify daily impediments/issues and take ownership of resolution. Use management tools and big, visible charts for tracking progress and keeping the big picture in front of the team
  • Report and communicate current status and progress to management and stakeholders
  • Maintain and update project status tools that are visible to the technical team and all business stakeholders
  • Representing the interests of the eCommerce team to business counterparts and stakeholders
  • Special project and other duties may be assigned

Ecommerce Business / Systems Analyst Resume Examples & Samples

  • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications
  • Controls solution by establishing specifications and coordinating production with programmers
  • Improves systems by studying current practices and designing modifications
  • Validates results by testing programs
  • Ensures operation by training client personnel and providing support
  • Provides reference by writing documentation
  • Maintains system protocols by writing and updating procedures
  • Accomplishes information systems and organization mission by completing related results as needed
  • Research new technologies and identify the benefit case for using new technologies
  • Work with Project Manager to keep track of features and functions that are to be delivered
  • Special projects and other duties may be assigned

Ecommerce Trader Resume Examples & Samples

  • Bachelor's degree (5+ years of combined college education and work experience may be substituted for a degree)
  • Minimum 4 years related industry experience (buyer, merchandise manager), online with an apparel retailer or manufacturer
  • Advanced Proficiency with MS Office applications (Word, Excel, PowerPoint); Pivot Tables, V - Look ups, etc
  • Prior ecommerce or Direct –to-Consumer experience needed
  • Prior multi-channel brand experience preferred
  • Strong business & analytical acumen necessary for decision making
  • Strong understanding of ecommerce analytics & marketing analytics
  • Proven problem-solving experience with strong decision making skills
  • Ability to manage multiple projects
  • Comfortable in an ambiguous environment
  • Ability to prioritize independently
  • Comfortable Expressing opinion with all levels of management
  • Effective collaborator and team player

Ecommerce Operations Associate, Kate Spade Resume Examples & Samples

  • Maintain drop ship program, including order review and response through online portal and direct contact with vendors
  • Ongoing and ad hoc business operations related reporting
  • Operations-related customer experience testing and benchmarking
  • Develop and maintain ecommerce operations standard operating procedure documentation
  • Monitor and maintain pack-out collateral levels at the distribution center and internal warehouse
  • Review shopping patterns regularly to better predict future behaviors (gift wrapping, monogramming, bulk purchases, international shipping, etc.)
  • Write memos to distribution center teams and drop shippers to ensure operational consistency
  • Maintain vendor communication portals and communicate all brand events/promotions to distribution center teams and drop shippers
  • Assist with ecommerce operations department event planning and set up
  • 2+ years experience working in a business-to-customer shipping or ecommerce operations role
  • Proficient in Microsoft office suite, especially Excel
  • Strong attention to detail and multi-tasking skills

Ecommerce Operations Manager Resume Examples & Samples

  • Deep Ecommerce knowledge, including a minimum of 5 years of relevant experience
  • Experience driving change based on analytics and the analysis of data and customer activity
  • Prior experience participating in the requirements gathering process
  • Prior experience creating and executing testing processes and standards
  • Demonstrated leadership capability, including ability to motivate and mentor others within the work group
  • A passion for building a team community in which to share knowledge and grow the overall testing competency at Fossil

Client Partner, Ecommerce Vertical Resume Examples & Samples

  • Develop high-level collaborative relationships and close large deals key eCommerce organizations
  • Leverage Facebook's extensive Direct Response solution set to the benefit of eCommerce advertisers
  • Create and present needs-based solutions and high quality answers to RFPs via telephone, webinar and customer meetings
  • Reach and exceed sales quotas while contributing to overall team goals
  • Create and deliver consultative sales presentations using industry knowledge, market trends, and Facebook marketing solutions
  • Always deliver the highest level of customer service and present Facebook solutions in a compelling, positive and professional way

Ecommerce Wholesale Sales Executive Resume Examples & Samples

  • Track the seasonal budgets, seasonal forward orders, deliveries, weekly sales, credits and stock swaps with key online clients
  • Manage the Paul Smith Retail Portal to provide a seasonal service to key Wholesale Ecommerce Accounts
  • Distribute and file the Paul Smith Ecommerce Policy to clients globally
  • Monitor and control in-season discounting and pricing online
  • Liaise with the Business Development Manager to source and review prospective new clients
  • Compile monthly Ecommerce reports
  • To educated to a minimum 2.1 degree qualification in Business, Sales, Marketing or related subject, or possess equivalent practical attainment with 2 A levels and 5 GCSE's including English & Maths, all at C grade or above
  • A recognised Administration qualification
  • Advanced knowledge of Microsoft Word and Excel
  • Previous credible experience of working in showroom sales in the Retail/Wholesale industry is essential
  • Experience of collating financial / sales information and producing accurate business reports

Manager Affiliate Marketing & CSE s Ecommerce Resume Examples & Samples

  • Devise and implement the eCommerce affiliate marketing and CSE (comparison shopping engine) strategy, across a selection of European markets for the adidas and Reebok brands
  • Accountable for the phasing and deployment of a multi-million EUR affiliate and CSE budget
  • Manage day to day affiliate marketing and CSE operations with the external agency and partners/networks to meet KPIs and customer acquisition goals: definition of the affiliate marketing calendar, optimization of the affiliate and CSE campaigns
  • Responsible for top & bottom line growth of our affiliate and CSE programs to achieve sales, ROI and total contribution goals
  • Establish long term effective relationships with our key affiliate publishers and CSE partners
  • Proactively look for new opportunities with new or existing affiliate and CSE partners
  • Work cross-functionally with merchandising, online marketing and marketing activations teams to create synergies and explore & exploit promotional opportunities
  • Drive testing, reporting, optimisation and analysis on affiliate marketing and CSE performance to identify key levers and opportunities for improvements
  • Work with the Global Feeds Marketing Manager and external feed management solution partners to foster technical improvements of the adidas and Reebok marketing feeds program
  • Bachelor or Master degree required, with 3 years affiliate marketing and/or feed management experience (agency or client side)
  • Experience in planning & managing large budgets split across multiple markets and campaigns
  • Ability to effectively manage 3rd party external agencies & other partners
  • Working knowledge of Doubleclick Search is required; PHG and Adobe Analytics knowledge and experience would be beneficial
  • Strong communication skills: written & oral and ability to quickly build strong relationships
  • A solid network in the affiliation industry is required
  • Technical knowledge & experience with data feed management/optimisation is required

Associate Merchant, Ecommerce Resume Examples & Samples

  • Partner with Merchant and Merchandise Manager to develop a seasonal plan that utilizes historical performance and current business data; drive business through strategy implementation
  • Develop line plan consistent with overall strategy working with Chain Merchants to understand pricing and buy strategies
  • Attend Merchant meetings and critical product reviews. Work with Merchants and Product Development to develop product extensions and exclusives for the E-Commerce business
  • Manage in-season business by analyzing sales information in order to identify opportunities to increase sales and improve margins
  • Analyze key site metrics to identify white space and opportunities to be capitalized on to deliver and exceed budgeted volumes and profit goals
  • Responsible for overall E-Commerce shopping experience including integrity of copy, title, and price, to drive key areas of the business and product by season
  • Liaise with Planning to develop financial plans for the E-Commerce space
  • Work with Marketing and Creative Services to individualize and drive E-Commerce promotions and marketing ventures
  • Keep on top of competitors and market trends in retail and E-Commerce
  • Supports and participates in the on-boarding process of new associates
  • Nurtures talent from within and provides appropriate coaching, feedback and support to foster improved performance and individual growth
  • Continuously seeks new ways of understanding the business and develops self and direct report in order to better prepare for the next level
  • Foster a team environment in which information flows freely and decision making is based on a win-win philosophy; work towards desired outcomes by leveraging resources to achieve common organizational goals
  • Focuses on developing customer intimacy skills through regular store visits and competitive shopping; applies findings to buy plan and execution strategies
  • Stay abreast on current fashion trends; conduct patterning in order to understand the competition; share customer and market perspective with internal customers on a regular basis to increase sales and profit results
  • Excel at interpersonal communication with all levels of the organization
  • Builds constructive and effective relationships with peers and cross functional partners
  • 3 - 5 years of related work experience in Merchandising, 2 years e-commerce experience required
  • Acute sense of brand and customer intimacy
  • High taste level with proven talent to envision and interpret fashion trends
  • Experience in developing web exclusives
  • Strong negotiation skills and proven ability to build vendor partnerships
  • Strategic and analytical thinker with intellectual agility
  • Strong communication, presentation and negotiation skills
  • Proven ability to identify, develop and retain top talent
  • Proficient in conflict management and problem-solving
  • Multi-functional with excellent organizational skills
  • System and computer literate; including Microsoft Office

Ecommerce Digital Graphic Designer Resume Examples & Samples

  • Implement a quarterly/yearly marketing plan to meet the stated business objectives of the e-commerce business with direction from the eCommerce team
  • Using photoshop, illustrator or InDesign to create and repurpose digital assets for use on and off-site
  • Establish and manage new traffic, conversion and retention opportunities through the CRM program for adidas, Reebok and TaylorMade Golf
  • Work closely with bricks and mortar to align on marketing initiatives and tactics, help define the omni-channel strategy for the adidas-Group in Canada
  • Work closely with adidas and Reebok brand teams to develop event promotional cards strategy and execution plan
  • Identify and scope opportunities through the evaluation of web, merchant and financial metrics, competitive analysis, market trends and usability studies
  • Closely monitor online trends and behaviours through the use of online analytics tools
  • Provide effective recommendation to the CRM & Digital Marketing Manager and DTC leadership for marketing opportunities
  • Research and understand the current position of the business, current consumer perceptions of the store – and on-line shopping in general. Be a voice for eCom within the addias Group Canada
  • Create a development plan and manage the Digital Graphics Design Intern during their employment
  • 1-2 years with Internet marketing and/or ecommerce experience
  • Experience with online advertising (creative and media development), and overall Internet project management, planning, development and processes
  • Extensive knowledge of photoshop, illustrator or InDesign software when creating digital graphics
  • Strong computer and business software skills (MS Word, PowerPoint, Excel, Adobe Acrobat, Photoshop Illustrator)
  • Knowledge of online metric tools and experience in creating and maintaining reporting tools
  • Strong time management, organization and logic skills
  • Decision making skills and extensive use of judgment
  • Analytical and critical thinking skills to interpret conceptual information and quantitative data
  • Flexibility - able to adapt to changing nature of Internet Marketing
  • Strong understanding of various file formats and digital asset manipulation
  • College or University degree, BA preferred
  • 1-2 years’ experience working in a major eCommerce or digital marketing organization

Director Merchandising, Ecommerce Resume Examples & Samples

  • Establish and drive an industry leading ecommerce merchandising strategy for a multi-category, SKU-intensive product assortment that maximizes EBITDA and exceeds financial goals
  • Develop and execute an on-line only assortment strategy consistent with overall enterprise merchandise strategy
  • Develop SKU count targets that ensure omni-channel sales and fulfillment expenses are optimized
  • Partner with cross-functional teams to develop and guide SEO, SEM, Digital Marketing and other channel marketing programs consistent with budget guidelines and ecommerce merchandise strategy
  • Develop, advise and consult with store partners on on-line best practices and strategies. Develop and lead omni-channel team partnerships to ensure enterprise vision and initiatives are executed consistent with overall enterprise strategy
  • Guide, drive and manage a dotted line team of ecommerce merchandising professionals that are key executors and advocates of ecommerce merchandising best practices and sales generation
  • Oversee homepage and feature space merchandising with key promotional and marketing programs
  • Oversee development of .com only promotions consistent with overall enterprise EBITDA goals
  • Improve overall site retention and conversion with fact-based improvements to site taxonomy and navigation, site content feature areas, .com exclusive promotions and fulfillment methods
  • Present ecommerce state of the business and future financial guidance to enterprise leadership at regular financial review meetings
  • Establish merchandising strategies that drive customer traffic, conversions, baskets and AUR growth. Establish KPI's for team consistent with strategy success
  • Work with marketplace partners to expand customer base and brand conversion
  • Bachelor’s degree required, MBA preferred
  • 4-6 years of merchandising experience in an omni-channel environment required
  • Exceptional analytic skills with track record of applying skills to drive sales/margin and manage P/L
  • Solid understanding of key web analytics used to manage on-line business
  • Strong negotiation skills and business acumen
  • Exceptional communication and presentation skills
  • Strong leadership, interpersonal and organizational skills
  • Track record of attention to detail

BC Ecommerce Operations Manager Resume Examples & Samples

  • Grow & manage the Xerox B2C eCommerce supplies channel Build and maintain new custom, private online storefronts for our large enterprise customers Optimize the online user experience with rich, relevant content and responsive design Launch user-level promotions to drive online sales
  • Project manage related supplies programs (loyalty, contract ordering) Analyze KPIs (traffic, cart abandonment, conversions) and apply insights to support decisions Support testing of new site functionality and enhancements
  • Proven ability to apply creative and strategic thinking to marketing programs and campaigns Penchant for problem-solving Ability to thrive in a creative environment Comfort with Microsoft Office suite, HTML editors, SharePoint and web ticketing systems Familiarity with programming and the software development lifecycle Project Management aptitude

Ecommerce Merchandise Coordinator Resume Examples & Samples

  • Input markdowns on a weekly / bi-weekly basis
  • Analyze markdown selling; assist in managing the clearance assortment online and figuring out new ways to drive sales within this highly-visible category
  • Participate in weekly site testing in order to ensure correct presentation and product data integrity
  • Owns the Shop by Room sections of the website; ensures accuracy and that cross-functional team members are on target for launch
  • InDesign knowledge is also helpful

Web Designer Ecommerce Resume Examples & Samples

  • Work closely with the creative team to develop and produce creative for all global ecommerce sites, email campaigns, online marketing and features/functionalities for Dockers, supporting Levi when needed
  • Work closely with copywriters and business partners to design original layouts on a tight schedule
  • Work with business and copy teams to clarify objectives, revise creative and ensure accuracy for all projects
  • Actively participate and help drive the creative process by presenting well-developed creative solutions to meet the given objectives
  • Execute product line updates for ecommerce website and mobile platform
  • Stay current on industry trends, while keeping all brands at the forefront of site/email design and best practices
  • Work across creative disciplines to drive the best customer experience solution
  • Participate in concept and execution of photo shoots
  • Production work of creative assets when designs are approved

Ecommerce Analytics Manager Resume Examples & Samples

  • Fluency in web analytics, especially around digital content consumption and customer behaviour, expert in the use of at least on Analytics tool and the application of these tools in a retail or similar direct to consumer environment
  • VOD measurement experience
  • Conversion Rate Optimisation experience
  • Obsessed with data and customer experience
  • Familiarity with Online performance based marketing channels (SEO, PPC, Email, Affiliate)
  • Strong knowledge of A/B and Multivariate testing
  • Please apply with your original CV and if you need more details please look for the full job description below

Senior Mgr, IT Ecommerce Resume Examples & Samples

  • Assign team resources to large scale, complex projects. Define roles and responsibilities to team and provide guidance to project managers in the roles and responsibilities to project teams
  • Identify operational and business metrics, and define actionable recommendations
  • Communicate with management and senior executives about domain direction and delivery status. Demonstrate leadership in supporting tactical execution plans that enable the team to attain goals and long term strategic objectives
  • Ensuring resources are appropriately allocated to projects based on business priority, need, and skill set
  • Build relationships with 3rd party vendors to appropriately source and allocate external resources as needed
  • Keep abreast of current skills and demand/supply in the marketplace, and anticipate resource needs for successful business outcomes
  • Ensure predictable, consistent and successful project delivery through direct management and overall coordination of large scale and highly complex projects
  • Track individual project status against plan, and work with management team to expedite resolution to blocking issues. Communicate status to IT management and business partners. Provide recommendations to ensure project schedule and delivery remain on target
  • Identify and manage dependencies between projects, coordinate cross-team efforts spanning dozens of service dependencies
  • Coordinate recruitment or assignments of project and program personnel. Mentor Project Managers and lead cross team communication
  • 5-10 years of IS Project Management experience
  • 5 - 10 years of application development programming experience
  • Posses a general understanding in areas of application programming, database and system design
  • Ability to influence others, build relationships, and work effectively with teams
  • Excellent analysis and critical thinking skills
  • Demonstrate complex and large scale project planning skills
  • Ability to lead teams and develop associates

Ecommerce Operations Coordinator Resume Examples & Samples

  • Existing eCommerce Maintenance:*
  • Education and Experience: *
  • Technical 2 year degree
  • BA in Technical field or advanced degree in business or related field preferred
  • 1-3 years experience in operational, eCommerce, or similar work environment
  • Attention to Detail
  • Time Management, Organization & Priority Setting
  • Proven ability to quickly learn new business domains and technical applications
  • Must be proficient with Microsoft Excel(Advanced Knowledge preferred)
  • Must have data entry skills
  • Driven individual who can work with minimal supervision
  • Highly technical individual with experience in content management or ecommerce management software preferred
  • Must be able to communicate effectively in a concise manner
  • Copy-writing and Proofreading Skills
  • Functional & Technical Skills
  • Self-starter with excellent ability to problem solve
  • Basic HTML formatting knowledge preferred

Reef Ecommerce Operations Manager Resume Examples & Samples

  • Managed the day-to-day operations of to ensure optimal site performance, reliability and smooth customer experience from home page to check-out
  • Monitor all 3rd party providers and vendors to ensure compliance with respect to establish guidelines and service level agreements (SLAs). Track vendor invoicing and coordinate with Finance for payment
  • Partner with Reef Operations to help monitor inventory levels and make re-stock recommendations based on current demand trends, merchandising and marketing plans and current stock levels
  • Partner with Reef Customer Service team to communicate priorities and initiatives, and relay feedback to E-commerce team to improve customer experience
  • Oversee the on-going development and feature enhancement of the website, including web, mobile and microsite development, and ensure all required quality assurance testing is performed before any updates are sent for approval and deployed. As well as global coordination of regional website rollout
  • Work closely with Merchandiser and manage process integration between photo studio and asset team to upload content to website: category / product detail pages, fit specs, seasonal stories, etc
  • Support Marketing Manager with campaign operations and data analytics
  • Oversee customer database and support growth programs, profiling, segmentation, loyalty and lifetime value analysis
  • Develop and provide insights into streamlining the operational aspects of the business and develop plan for implementing improvements internally and with 3rd party providers
  • Act as primary point-of-contact for all operational-related inquiries and ensure that customer and vendor issues are resolved in a timely manner and corrective action is taken to minimize future instances
  • Bachelor’s Degree in Business, Marketing or equivalent combination of education and experience
  • Minimum 5 years work experience in e-commerce and operations
  • Experience with website platform tools and technology (ex: AEM, Scene 7, HTML, CSS, etc)
  • Experience using web analytics tools (GA, Omniture)
  • Proficient in Microsoft Office Suite, and Advanced in Excel
  • Extensive use of analytics in decision-making and management
  • Ability to manage various data sets and effectively derive critical analytics, insights and reports
  • Self-starter / self-motivated, capable of staying on track and pursuing solutions
  • Strong interpersonal communication skills and problem-solving skills
  • Ability to manage multiple projects and respond accordingly to changing priorities

Graphic Designer, Ecommerce Resume Examples & Samples

  •  Work in collaboration with internal teams to design and maintain various website elements and other digital properties not limited to e-newsletters, evites, look books, digital advertising, digital signage and holts muse editorial content
  •  Exceptional production skills with an intuitive sense of layout and design
  •  Proficient in digital/web production and design, with experience in user interface design
  •  Ensure that digital graphic content designed is optimized across all channels
  •  Create a strong and consistent look and feel in all projects that aligns to the company’s overall vision
  •  Provide creative and innovative solutions that support Holt Renfrew’s market leadership
  •  Research and provide recommendations based on best practices and industry and consumer trends
  •  Manage designated projects from concept development through execution in a timely manner
  •  Liaise with appropriate teams to secure proper assets in a timely fashion to meet final production deadlines
  •  Work closely with Production team to optimize workflow efficiencies
  •  Partner with Translation department to obtain French and/or Mandarin for layout
  •  Ensure all files are proofed and correctly formatted for optimal reproduction
  •  Pre-flight all material for print
  •  Responsible for the archiving and retrieval of graphic production art, source files, template files and related graphical assets
  •  Other duties as required in support of the Digital Experience team
  •  2+ years experience in Creative Suite: Dreamweaver, Photoshop, Illustrator, InDesign
  •  Proficient in digital/web design, understand the impact of design decisions on coding
  •  Ability to align brand guidelines and partner needs
  •  Ability to understand both the aesthetic needs and the technical requirements of the digital space and how to adapt from print to digital
  •  Working knowledge of HTML and CSS as well as an understanding of SEO and impact on web design
  •  Previous experience in retail and/or luxury brand(s)
  •  Passionate about fashion and beauty
  • Earn lasting Relationships

Ecommerce Customer Service Representative Resume Examples & Samples

  • Answers product or service questions by phone, e-mail and Bold Chat; clarifies the customer's concerns, questions or complaints by consulting team members and other employees; selecting and explaining the best solution; expediting correction and following up to ensure resolution
  • Processes product orders by verifying prices, product availability, terms of sale, etc
  • Keeps customers informed by responding to phone, e-mail and Bold Chat inquiries; confirming and clarifying orders; communicating shipping or back-order delays; suggesting alternatives to meet customer's needs
  • Maintains product and service knowledge by attending line reviews; reviewing catalogs, programs and other information, consulting with sales reps and customers for market awareness
  • Attracts potential customers and sales by answering product and service questions; suggesting products
  • Maintains customer records by updating account information; such as customer profiles and notes regarding previous communications
  • May be required to assist with other aspects of the customer service department as a whole, as workload and time permit. Will be required to work with SAP and BW reporting tools
  • Excellent PC and systems skills
  • Excellent telephone communication skills
  • Must be able to manage multiple projects in a dynamic environment
  • Ability to prioritize and meet deadlines
  • Stamina able to be maintained to manage a work level that may exceed 40 hours per week
  • Must possess good judgement and ability to problem solve
  • High energy level and positive outlook

Ecommerce Marketing Program Manager Resume Examples & Samples

  • Guide Product Managers’ streams of work
  • Work with various business units to establish a sound business case for each of the eCommerce Marketing projects; participate in the definition of the requirements and creation of the solutions
  • Develop, maintain, track, and manage a high-quality, integrated project plan to enable accurate reporting and decision making
  • Identify resource needs to achieve program objectives
  • Communicate effectively with team members, senior leaders, and the broader organization
  • Keep senior management and key stakeholders informed of program status and escalate issues when they impact timeline, scope, quality or budget
  • Develop yearly program goals and annual program budget assumptions, and ensure integration of these goals with corporate objectives
  • Leverage data and analytics to support decisions

Manager Merchandising Ecommerce Resume Examples & Samples

  • Analysis and problems solving
  • Planning and organization
  • Learning and self-development
  • Good level of interpersonal skills
  • Pro-active and team work
  • 2-3 years of job experience in merchandising or product marketing field at apparel or ftw industries (preferably any product oriented eCom organization)
  • University degree (preferably engineering or admnistration or other with analytical background)
  • Advanced excell skills (to be tested/checked on interview)

Senior Specialist Seo Ecommerce Resume Examples & Samples

  • You will own the BRA SEO KPIs and thus not only help defining, but also monitoring & reporting BRA performance to your line manager and the Global SEO team
  • By monitoring local SEO performance and the results of various SEO projects you will initiate further SEO projects in collaboration with the global SEO team and local markets (projects may relate to technical changes, content, UX, Social media, PR…)
  • You will keep yourself and the other BRA channel staff up to date with the latest news/changes in the search industry (especially re: changes that impact SEO and the other channels)
  • ONSITE: You will collaborate with the global SEO content manager as well as the Global SEO technical manager to find ways to improve BRA onsite SEO performance
  • OFFSITE: You will identify and connect with the key stakeholders in the markets to drive offsite initiatives (while leveraging the global SEO team to drive the right processes and trainings for the LAM region)
  • You will team up with other members of the LAM SEO/SEM team, the LAM analytics team, Product Marketing and various eCommerce counterparts to create synergy and drive revenue
  • Fluent in Brazilian Portuguese and English, with ability to Spanish is highly preferred
  • You are a functional expert in SEO with work experience. Either you were part of a team managing SEO in-house or in an SEO agency
  • You have good experience with important SEO data tools (Google/Bing Webmaster tools, microsoft excel, Google Analytics, SEO rankings platforms…)
  • You understand the impact of social media and PR on SEO performance and know how leverage them to drive growth
  • You have worked on SEO content and technical projects (URLs, Meta tags improvements, copy/translations optimization...)

Digital Marketing & Ecommerce IT Program Manager Resume Examples & Samples

  • Management of the multidivisional Digital Marketing and ecommerce projects road map
  • Understanding and supporting the implementation of these systems
  • Reviewing existing solutions between zones, markets, etailers and eretailers
  • Liaising with the Group Digital IT Competence Centre for functional and technical content and evolutions
  • Engaging with key stakeholders on the vision, projects and execution
  • Supervising integration led by 3rd parties and internal resources

Loss Prevention Supervisor, Ecommerce Fraud Resume Examples & Samples

  • Minimum 2 years relevant work experience preferred
  • Loss Prevention background preferred
  • Ability to work independently and in a team environment while managing time effectively
  • Strong analytical skills and the ability to handle multiple tasks at the same time
  • Flexible schedule to the meet the needs of a 24/7 365, day operation

Ecommerce Operations Specialist for Bealls Department Stores Resume Examples & Samples

  • Experience with HTML, CSS, JavaScript a plus
  • Adobe Creative Suite skills a plus
  • Experience and understanding of web production within an ecommerce environment
  • Highly process-oriented with skills in operational processes, project management, and prioritization
  • Exceptional problem-solving and troubleshooting skills
  • Ability to work in a nimble and challenging retail environment
  • Degree requirements: Bachelor’s degree in Information Technology, Computer Science, Marketing, Design or equivalent

Ecommerce Department Coordinator Resume Examples & Samples

  • Produce and distribute a wide variety of reporting across all aspects of the organization
  • Manage invoice processing and reconciliation against budgets
  • Traffic creative assets for Marketing Partners
  • Manage on-site advertising obligations
  • Schedule and coordinate meetings
  • Coordinate travel and prepare expense reports
  • Facilitate responses to corporate escalations of customer service issues
  • MS Office including Excel, Word, Outlook and PowerPoint
  • High level of organizational ability and attention to detail
  • Must be able to interact with employees of all levels

Ecommerce Production Designer Resume Examples & Samples

  • Assist in designing compelling graphics to support e-commerce initiatives for Quiksilver, Roxy and DC Shoes brands
  • Includes website, email and display banner assets
  • Understanding of our core consumers and the activities they participate in to develop relevant graphics
  • Produce digital assets using web design best practices, digital layout principles and typography – Flash and HTML5 a plus
  • Supply organized digital packages to development team for implementation on brand websites and other platforms
  • Bachelor's degree (Bachelor’s Degree in Graphic Design, Web Design or equivalent)
  • Strong conceptual thinking with proven ability to apply and perform design skills (including typographic sensitivity, color theory, layout, spacing/scale, etc.) and utilize these skills in ways, which elevate the overall online brand experience
  • Intimate knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Understanding of image formats and best practices in optimizing these formats
  • Stays abreast of industry-wide changes in market and design trends as well as new tools and technologies being used for web design
  • Action-oriented with the ability to take art direction & feedback to develop high-end web graphics
  • Outstanding communication skills with strong attention to detail
  • Able to work efficiently and meet/exceed deadlines in fast paced environment
  • Strong interest in action sports & fashion industries

Ecommerce Merchant for Bealls Department Stores Corporate Office Resume Examples & Samples

  • Hands-on experience using IBM WebSphere Commerce platform or similar
  • Experience utilizing Digital Analytics tools (ex: Coremetrics, Omniture, Google Analytics)
  • Experience and understanding of the merchandising lifecycle and production within an ecommerce environment
  • Expertise in Digital Commerce KPI’s and experience leveraging KPI’s to drive decisions
  • Thrives in an adaptive environment and responds well to time critical requests
  • Strong relationship-building skills

Ecommerce Producer Resume Examples & Samples

  • Spearhead production and delivery of Pottery Barn, PB Kids, PB Teen, West Elm and Williams-Sonoma for WSI franchise partners. This includes data feeds, content production, asset management, and digital marketing including edms
  • Keep working teams and management notified of progress and/or deviation from project schedule (deliverables, milestone dates, resources, etc.). Manage changes in project schedule in an effective manner; communicate to team and manage all potential impacts
  • Facilitate the review and final sign-off of content; ensure project launches on time and meets project requirements. Coordinate with brand director and brand creative teams
  • Build and maintain relationships based on thorough planning, timely and professional communication, and intelligent problem-solving with internal and external partners, and cross-functional and cross-campus resources
  • Drive the assessment of all processes and look for areas of improvement of work flow; drive optimization by leading innovative thinking, and shepherding organizational change
  • Create documentation of workflow and SOPs
  • BA/BS Degree required
  • 4+ years of production/project management experience
  • Highly process-oriented with skills in defining operational processes, project management, and prioritization
  • Strong relationship-building and negotiation skills
  • Proven leadership, strategic thinking and organizational planning skills
  • Focus on innovative solutions: ability to identify and understand issues related to both the internal and external customer, and develops creative solutions
  • Strong quantitative analytical skills
  • LI-AB

Ecommerce Customer Support Agent Resume Examples & Samples

  • Respond to requests promptly, communicate in a professional manner, resolve issues quickly & accurately, and use Support software to manage workflow efficiently
  • Develop & maintain a knowledge base of frequently-asked questions, give customers easy access to this information, and organize it to be easily browsed & searched
  • Implement strategies to communicate with customers and minimize incoming requests
  • Use social media to observe customer behavior, address concerns & resolve issues
  • Work with Ecommerce & Fulfillment coordinators and Fulfillment vendors to maintain accurate information about order status, shipment status, and tracking numbers
  • 1+ years of experience in customer support, preferably ecommerce or retail
  • Experience with Zendesk strongly preferred; experience with ecommerce platforms like Shopify and email clients like Mailchimp a plus
  • Sincere passion to delight customers, solve problems & provide positive experiences
  • Ability to empathize with customers and calmly manage emotional individuals
  • Attention to detail, commitment to accuracy, and strong written/verbal communication skills

Freelance Ecommerce Copywriter Resume Examples & Samples

  • Create, write and edit informative, engaging and relevant product copy
  • Review, edit and improve existing product descriptions
  • Maintain an appropriate and consistent voice across all site copy
  • Ability to track, monitor and report results driven by on-page content and product copy
  • Understand and apply findings in product names and descriptions from on-site search data found in Coremetrics
  • Ability to understand online traffic and shopping metrics
  • Understanding of the key steps in optimizing a site for natural search as it relates to design and copy
  • Partner closely with other ecommerce department members for consistency
  • Have a high degree of attention to detail when managing multiple categories of item publication
  • Write, edit, maintain QA and publish products to
  • Create product page copy to maximize organic search traffic and revenue
  • Responsible for reviewing and responding to BazaarVoice customer questions and reviews
  • Develop and maintain category product spec sheets
  • Fabricate site audits to ensure accurate product information and action merchandising opportunities to enhance product expectations
  • Strong experience and background in SEO copywriting strategies
  • Strong experience with Google Analytics and Google Webmaster Tools and understanding how these tools relate to SEO and copywriting
  • Provide past writing samples and data results: blog entries, on page content, product descriptions

Ecommerce Operations Specialist Resume Examples & Samples

  • Coordinates third party fulfillment/logistics for ecommerce, including communicating objectives, budget, timelines, deliverables; keeping executive stakeholders informed of progress, challenges, and obstacles
  • Manages inventory and operational processes, including merchandise and non-merchandise inventory, scheduling, transfers, and cost control to optimize availability and profitability
  • Supports the creation, testing, and implementation of promotional codes and CRM offers for the eCommerce website within Demandware on a deadline-driven basis
  • Ensures vendor partners are able to execute promotions within their infrastructure
  • Updates and communicates promotional calendars to internal and vendor partners as needed
  • Maintains eCommerce-related workbooks and reports related to promotions; helps streamline and increase efficiency of the promotions process
  • Creates outbound shipping forecasts; manages operational calendars, individual project work plans, timelines, project tracking, and develops/maintains/communicates project status reports
  • Assesses day-to-day client order fulfillment progress through the generation and utilization of reports in order to communicate product availability issues and recovery to customer service team, merchandising, and planning
  • Supports on-time delivery of merchandise to our 3PL fulfillment center and ultimately to our clients; identifies and resolves transportation issues relative to the movement of merchandise
  • Leads cross-functional communication with our 3rd party distribution center, 3PL fulfillment center, shipping carriers, clients, and financial services as it relates to product availability, product introduction, discontinued products, allocation, and extended lead times to ensure alignment and support order execution
  • Monitors and reports key performance indicators (KPI), including product availability, order fill rate, order-to–delivery analysis, receiving activity, returns, etc
  • Identifies cost reduction opportunities and efficiency improvements within the logistics and/or business unit and aligns with leadership on implementation strategy; makes recommendations for process improvements in order to drive efficiencies
  • Evaluates client issues with fulfillment and ensures proper follow-up/investigation by monitoring daily e-mails for appropriate fulfillment center notification and response
  • Intervenes with escalated or special cases of customer inquiries to ensure issues/requests are fully resolved
  • Assists in driving quality control policies and procedures in fulfillment center
  • Performs regular order audits to check fulfillment center processes (both shipping and returns)
  • Coordinates the transfer of merchandise for Special Events and Public Relations activities
  • Maintains tracking and provides direction/reorder fulfillment of branded supplies
  • Receives, reviews, and submits vendor invoices in company portal (Coupa)
  • Occasional travel to 3PL required
  • Other responsibilities as directed and necessary for the business
  • Ability to demonstrate behaviors aligned with The Limited’s Core Values: Client First, Open, Owner, Resourceful, Community
  • Bachelor’s degree in Business Administration or Operations Management, or equivalent experience
  • Minimum of 3 years of related experience
  • Strong verbal/written skills
  • Strong organizational and planning skills; detail oriented, ability to multi-task
  • Intermediate PC skills including Word, Excel, and Access
  • ECommerce operations and/or Supply chain logistics experience preferred
  • Experience working with 3PL’s preferred
  • Must have a proven ability to lead cross-functional tasks with a very strong understanding of what it takes to run a successful web-based operation
  • Must exhibit strong communication skills and must be highly organized, detailed oriented, and analytical

Manager BB Ecommerce Analysis Resume Examples & Samples

  • Analyzes website and sales data to suggest testable hypotheses for improving results
  • Analyze call data to determine which activities are driving calls that have a high probability of becoming sales
  • Creates reports and presentations to document and communicate results
  • Contributes ideas for website and user experience testing
  • Oversees development and implementation of our website testing plan for
  • Partners with Residential testing and website operations teams to share learnings and improvement strategies
  • Produces daily activity reports and reporting trends
  • Assist in the management of partnering agencies and vendors

Ecommerce Analytics Manager Resume Examples & Samples

  • Define and manage research and analysis programs to create data-driven insights about consumer behavior, traffic patterns, , conversion funnel, navigation and product selection
  • Create reports and dashboards to support business objectives. Train and support business users to empower them to make data-driven decisions
  • Create pre- and post- analyses to support, projects, A/B testing, marketing programs. Demonstrate impact on key KPIs and provide follow-up recommendations
  • Manage analytics vendor relationships to ensure accurate and timely data and analysis delivery. Implement and manage tracking tags for accurate reporting and efficient analysis of data
  • Coordinate regional A/B and MVT-testing activities and identify gaps in data capture
  • Excellent project management skills, including the ability to work on several projects simultaneously and the ability to manage complex projects on a global level
  • Strong analytical skills, with the ability to assemble and interpret data, create executive summaries and deliver business insights
  • Excellent problem solving skills – able to identify, analyze and propose solutions to various technical and business issues
  • The ability to create, plan and deliver presentations
  • Bachelor’s degree in Business, Marketing or related field and a minimum of 3 years of experience in eCommerce business intelligence environment – preferably in apparel or footwear retail. Equivalent combination of education and experience may be substituted
  • Thorough experience in web analytics and web analytics tools such as Coremetrics or Omniture. Experience with Coremetrics preferred
  • ECommmerce and Digital Marketing experience required

Ecommerce Marketing Coordinator Resume Examples & Samples

  • Coordinates detailed online marketing calendar, as well as campaign and performance reporting, supported by Analyst
  • Executes mobile app marketing including push notifications, in-app messages, etc. Stay current on new mobile strategies and suggest ways to engage valuable mobile customers. Partner with our 3rd party vendor to thoroughly understand app marketing capabilities and best practices
  • Draft daily homepage updates via wireframes, attend weekly wireframe review meetings, capture any updates, and share with the team
  • Solicit EANs and samples from Online Merchandisers and traffic graphic assets to support any online marketing collateral including editorial use, homepage, social, affiliate, 3rd party, etc
  • Partner with Director of Merchandising to develop and build targeting capabilities to support the new release alert program, coordinate schedule with email team
  • Partners with and supports the eCommerce Business Operations Manager on marketing and promotions for 3rd party sellers
  • Partner with Google Express to execute programs to educate customers that B&N is on the Google Express mall and encourage trial of their service showcasing additional value to customers
  • Deal of the Day: Partner with Online Merchandisers to schedule, track, and update the Deal of the Day page
  • Partner with the Consumer Marketing team to ensure online only coupons and select promotions are set up correctly and tested on mobile app and full site

Manager Americas Ecommerce Resume Examples & Samples

  • Exceed quarterly sales targets
  • Be the eCommerce expert: build the vision, strategy and goals for your business
  • Partner with Business Unit and Marketing teams to build quarterly plans for delivering your targets
  • Proactively identify and mitigate issues and potential obstacles to your business objectives
  • Lead/manage special projects or initiatives from beginning to end including setting deliverables, gathering resources, communicating deadlines and ensuring flawless execution
  • Collaborate with key internal stakeholders and cross-functional teams to communicate plans, understand and prioritize opportunities for growth, and implement solutions that align with key business strategies
  • Perform other duties as needed/assigned
  • BA/BS with 5+ years e-commerce, sales, or management consulting experience, with at least 3 years in the field of eCommerce
  • A solid sense of self and a great sense of humor
  • Clear understanding of eCommerce and/or online retail industry best-practices
  • The desire and ability to advocate radical change and present supporting facts and data to back up your position
  • Expertise in using web analytics and sales data to drive decisions and identify opportunities for improvement, and to validate the success of key site changes/enhancements
  • Superb conceptual thinking and problem-solving at all levels, ability to formulate a plan and desire to drive that plan through to completion
  • An optimist, comfortable with ambiguity, passionate about helping shape the future for Utilize key understanding of customer segments and purchase/browse behavior to identify opportunities to improve customer’s path to purchase experience and increase conversion
  • Strong strategic and tactical skills with track record of success leading ecommerce initiatives
  • Highly motivated individual with a strong sense of ownership, responsibility, attention to detail and demonstrated track record in managing multiple projects/tasks concurrently in tight timelines
  • Strong project management skills to develop and execute multiple complex projects simultaneously to meet overlapping deadlines
  • Strong organizational, problem-solving and decision-making skills

Manager Bus Ins & Analytics Ecommerce Resume Examples & Samples

  • Excellent problem solving skills – able to identify, analyse and propose solutions to various technical and business issues
  • A passion for delivering data-based recommendations for quantifiable improvements in business results and consumer satisfaction
  • Functional knowledge of eCommerce content, search engine optimization, search engine marketing, user experience, analytics and core eCommerce capabilities
  • Bachelor’s degree in Business, Marketing or quantitative field
  • Hand-on experience in enterprise web analytics and web analytics tools such as Coremetrics, Omniture, or Webtrends
  • Experience with AB and Multi-variate testing tools preferred (eg. Optimizely, Sitespect, Test & Target)
  • Experience with Voice of Customer tools preferred (eg. Foresee, OpinionLab)

Ecommerce PCI Compliant Web Application Developer Resume Examples & Samples

  • Specific and demonstrable knowledge of OWASP Top 10
  • PCI compliant web-development
  • Secure code and security experience
  • Java script CSS
  • Thorough knowledge of compliance and security principles
  • Excellent interpersonal skills; the successful candidate must be able to integrate into an existing team in short order
  • Experience and knowledge of third party credit card validation providers (models and specifications, protocols, known issues) such as Global Collect, WorldPay, PaymentTech etc is highly beneficial
  • Oracle OAF development experience is advantageous but not essential

Ecommerce Resume Examples & Samples

  • Lead the delivery of WebSphere Commerce based solutions based on business requirements
  • Work with business partners to identify functional requirements
  • Oversee and implement best practices in the overall technical design and architecture of web applications
  • Analyze and diagnose any issues that may impact integration between our WebSphere Commerce implementations and backend systems
  • Perform code reviews, and apply best practices to implementations
  • Participate in business development activities and provide technical guidance for future solutions
  • Create proof of concept implementations with WebSphere Commerce
  • Four year college degree, preferably with MIS, CIS or other related IT course of study
  • Previous development experience with Java, Web Services, and SOAP
  • Basic prototyping & conceptual design skills
  • Excellent knowledge of and experience with the following
  • WebSphere Commerce (WCS) V7
  • WebSphere Application Server (WSAD) V7
  • User Interface Design (HTML, CSS, Designer)
  • WCS Catalog Architecture / Design

Ecommerce Web Designer Resume Examples & Samples

  • Plan, schedule, execute and proof creative materials on budget and on time
  • Designs site content/graphics and email by coordinating with art directors, graphic designers, web designers and copywriters; designs marketing email, website content, images, icons, banners, etc
  • Prepare web and email graphic assets for production
  • Assist web designer with HTML, CSS, JS coding (preferred)
  • Maintains digital brand standards across all executions
  • Minimum 2-year degree in graphic design from an accredited art school, or comparable work experience in a creative/design position (agency and/or retail experience preferred)
  • Proficient in Adobe Creative Suite

Supervisor, Reef Ecommerce Consumer Services Resume Examples & Samples

  • 2-5 years previous experience in Operations or Customer Service
  • Bachelors or Associates degree preferred
  • Proven supervisory skills 
  • Extensive experience working with database and report generating software; Strong Excel skills 
  • Excellent communication and organization skills 
  • Excellent attention to detail and ability to analyze large quantities of data 
  • Proactive problem solving ability Previous retail or consumer call center experience preferred 
  • Previous experience in the outdoor industry and knowledge of distribution channels of outdoor products preferred
  • Proficiency and thorough understanding of IBM Websphere Commerce Sales Center application; Strong web navigation skills 
  • Ability to travel occasionally and work later hours and rotating weekends

Senior Buyer, Ecommerce, Womens Resume Examples & Samples

  • Understands financial metrics to analyze businesses & can make recommendations on how to drive the business based on sales, history & market trends
  • Drives merchandise selection process, placement of orders and ensures proper quantity is purchased by style/color/size for division
  • Partners with DMM, Ecommerce & Planning to analyze the weekly business. Make recommendations on future buys to grow and expand business
  • Leads the team to drive results at the divisional level. Provides timely direction and communication to all team members (planning, digital marketing, creative studio, content). Builds relationships through effective collaboration & is seen as a solution oriented team member
  • Exhibits leadership capability & can motivate as well as mentor assistant/associate buyer. Possesses the ability to manage up, down and across with positive results
  • Ability to develop & drive divisional strategies for areas of responsibility. Analyzes LY information as well as current market to support strategy development. Identifies how current trend will impact future results and adjusts as needed
  • Coaches and develops assistant/associate merchant ensuring growth and developments for next level position
  • Develop relationships and follow through with third party vendors and Planning, Allocation, Marketing and Photography studio on the day-to-day details of the business
  • Shop competing websites to monitor fashion trends, pricing strategies and presentation techniques. Report industry information to Ecommerce team
  • Develops and executes site taxonomy strategy. Recommends seasonal updates that help to enhance and or maximize site conversion and improve customer experience
  • Participate in ad-hoc analysis as necessary
  • Manage Assistant/Associate Buyer
  • Manage assigned area OTB monthly, seasonal, yearly basis
  • Drives merchandise selection process and can get upper management buy-in on proposed strategies for division
  • Establish collaborative relationships with planning/distribution and marketing to understand the complete product life cycle and ensure delivery and availability or product
  • Bachelor’s degree in fashion merchandising, fashion marketing or business administration
  • 5+ years in retail
  • Must be proficient in Excel and retail math
  • Strong planning, inventory management, and analytical skills
  • Island Pacific and ecommerce experience preferred
  • Must be able to handle multiple projects with adherence to deadlines
  • Must be able to work independently as well as on group projects
  • Must be self-motivated and confident with decision making
  • Must be able to demonstrate leadership skills & can motivate, train as well as mentor direct reports
  • Must have the ability to manage up, down and across with positive results

Manager Consumer Experience Ecommerce Resume Examples & Samples

  • Map out and implement the optimization strategy for our consumer experience in partnership with the Senior Product Owner
  • Input and manage the AB testing pipeline, ensuring that our hypothesis library has a consistent flow of opportunities, and we’re making progressive steps forward with our front-end enhancements
  • For technical changes, provide clear business requirements to the project team and ensure there is an efficient transition into the wider operational team at the end of projects
  • Act as the go to person for stakeholders and business partners to ensure we are addressing the pain points, quick wins and optimization opportunities in the most effective and structured way – specifically where site changes are required
  • Work with the global teams to ensure European needs are supported within wider initiatives and the needs of our consumer base are driving a significant portion of their output
  • An inert ability to see opportunities to improve. Whilst focused on the front-end consumer experience, you should see this across all facets of the business
  • Excellent stakeholder management. Ability to negotiate and influence will be the key to success

Ecommerce Associate, Resume Examples & Samples

  • Daily management of Prescriptives e-commerce site
  • Manages site maintenance team; works with production, engineers, and peers on refreshes, including extensive QA for all enhancements & promotions. Identifies and supports enhancements for special cases/scenarios
  • Collaborate with e-commerce manager, designers, technical developers and QA team to develop, launch, and maintain brand content and functionality for the website
  • Collaborate with Exec Director of Ecommerce and Manager E-Commerce on development of new content areas features, and functionality to support online and offline needs
  • Oversee the timely delivery of project assets such as delivering graphics/copy to the project owner or assigning “bugs” to the engineers when they need to implement a project
  • Work with producers to monitor work flow & prioritization, including freelancers, engineers and other external resources in multiple locations, to ensure efficient and effective resource allocation
  • Manages the 3rd party relationship with agencies for site maintenance/production
  • Performs active merchandising and on-site search optimizations
  • Partner with Customer Service to ensure ongoing communication of site
  • Manages and prioritizes projects and initiatives for maximum efficiency

Associate, Ecommerce, Latin Region Resume Examples & Samples

  • Serve as pointperson for communication between Global Online, Affiliate Online, and LATAM production team, to ensure successful execution for upcoming content refreshes, emails, enhancements, and key functionality updates
  • Maintain excellent communication with Global & Regional Brands regarding changes to all product/collection launches, and adjust online marketing calendars to better respond to market trends/requirements as needed
  • Liaise with Global & Regional Brands to ensure all program and product assets (product images, banners, etc.) are accessible to Affiliate online teams
  • Partner with key contacts within our Brand and Online teams to coordinate launches, including mockup reviews, trafficking of assets, and site QA. Ensure project milestones are met and required deliverables are handed off within schedule. Review localized and assets to provide guidance and ensure brand guidelines are being met
  • Support Affiliate teams by regularly auditing internal systems to identify issues (i.e. discrepancies in merchandising/product setup or in site metrics in our analytics tools) and recommend solutions to help the teams execute their campaign objectives in a timely, efficient manner
  • Educate Affiliates and Regional partners on global online, digital, and social strategies and best practices to facilitate improved processes
  • 2+ years’ experience in online/e-commerce within a luxury brand
  • Language proficiency in Spanish & Portuguese preferred
  • Ability to multi task various projects effectively with limited guidance
  • Excellent written, oral, presentation and communication skills
  • Ability to analyze data/reports and provide business solutions based on analysis
  • Experience with web analytics & KPI measurement tools
  • Understanding of web technologies and production processes involved in online development
  • Industrious, organized self-starter with excellent attention to details

Associate, Ecommerce, Glamglow Resume Examples & Samples

  • 3+ Years of Experience
  • Detail oriented, ability to multi-task. Appreciation for a fast-paced, deadline-driven environment
  • Ability to think creatively and comfortable providing input around innovation & new concepts

Senior Project Mgr-ecommerce Resume Examples & Samples

  • Responsible for planning, budgeting and executing all ecommerce bi-monthly and seasonal site updates, site refreshes and newsletter/email campaigns – acts as the liaison between the ecommerce team and the creative studio
  • Oversees the calendar, staffing, QAing and execution of all editorial and features updates including HP, blog landing pages and blog postings and refreshes; is the main point of contact between our in-house programmer, designers, Editorial director and the ecommerce team
  • Assists the Studio Director managing and routing all native and paid digital advertising assets created externally by our media partners
  • Manage and drive projects from inception to delivery by balancing time, cost and quality while maintaining high performance standards
  • Identify the scope of each project and working with Creative/Technical counterparts for scheduling delivery deadlines
  • Proactively find new ways to improve process and work flow; utilizes project management software “Wrike” for optimum efficiency
  • Collaborate closely with e-Commerce and Digital Design teams to assess marketing and ecommerce needs
  • Calendar and budget management of all Digital Marketing projects
  • Ability to multi-task and juggle a large volume of projects
  • Flexibility to adapt to changing business needs
  • Collaborative approach
  • Ability to read communication styles of team members and varied stakeholders who come from a broad spectrum of disciplines
  • Intermediate understanding of HTML/CSS and common coding/programming practices

Senior Project Leader, Ecommerce Resume Examples & Samples

  • Define and document project objectives
  • Utilize standard project management tools to facilitate the Project Team to develop a work plan with appropriate time lines and budget; matching resource against priorities, using maximum flexibility to achieve the project goals
  • Direct all personnel resources necessary for the project. Monitor and manage the progress of tasks in the work plan across all work streams
  • Demonstrate knowledge of direct-to-consumer order fulfillment and contact center processes and supporting systems
  • Able to quickly learn multiple business processes and systems. Must be able to effectively partner with multiple company departments and external team members to ensure solutions meet all business needs. Must be able to provide guidance, information and prioritization of resources for third party partners and vendors
  • Analyze risk and initiate avoidance actions. Establish contingency plans and identify trigger events and responsibility for initiating corrective action
  • Utilize team meeting principles to plan, lead and document team meetings (objective, agenda, highlights, actions)
  • Organizing, facilitate and ensure follow-up to action items within the project plan as well as on issues identified in meetings
  • Track and report project actual expenditures as compared to the budget and effectively manage the project to successful completion within tolerances
  • Track and report project progress. Analyze the actual performance against the plan and make adjustments consistent with plan objectives
  • Keep team members and stakeholders informed of key developments, decisions, issues, and changes to the project and the project plan
  • Lead multiple, moderately scoped projects
  • Prepare effective written correspondence and effectively present information in a group setting. Communicate frequently with management and business partners to clarify and resolve system issues/concerns
  • Manage project schedule, documentation and task details and utilize project management tools such as reports, tracking charts, checklists, and project scheduling software
  • Manage and update a web-based project management tool (Sharepoint)
  • Maintain the project filing systems and document storage and distribution guidelines
  • 2-4+ years of Project Management or equivalent experience
  • 1-2 years direct-to-consumer Fulfillment and Customer Contact experience with understanding of processes
  • Knowledge of supporting processes & systems (ePiphany, Verint, Warehouse Management Systems, Manhattan Associates) preferred
  • Strong interpersonal communication skills and problem solving skills
  • Excellent presentation and meeting leader skills
  • Strong negotiation, organizational, and facilitation skills
  • Ability to prepare and present information in business terms to all levels
  • Proficient with Word and Outlook
  • Advanced Excel skills required
  • Microsoft Project skills required
  • Advanced PowerPoint skills required

Associate, Ecommerce, Bobbi Brown Resume Examples & Samples

  • Understand business goals, then manage project deliverables and timelines both internally and externally to ensure execution matches vision and expectations
  • Manage multiple projects simultaneously, monitor project statuses internal and external teams, troubleshoot obstacles/site issues, and provide outstanding communication to all stakeholders
  • Collaborate with marketing, designers, technical developers and QA team to develop, launch, and maintain brand content and functionality for the website
  • Helps prioritize projects and initiatives for maximum efficiency
  • Responsible for monitoring inventory & optimizing sell thru of products
  • Manage product merchandizing across the site – actively & strategically
  • Leads all QA with the support of site updates & unique promotions. Supports offer QA
  • Pulls all site analytics & communicates results with team & senior management. Coremetrics or knowledge of other site analytics tools a plus
  • Leading the overall content data entry into our product database
  • Work closely with 3rd party partner to ensure all site updates on the English site are translated and implemented on Spanish site
  • 2+ years in ecommerce/online preferred
  • Understanding of web usability principals & platforms from both a functional and design perspective preferred (development skills not required)
  • Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment
  • Experience in delivering a range of projects based on scope, timeline, cost, and quality
  • Strong organizational & multi-tasking skills. Exceptional attention to detail
  • Ability to effectively communicate, collaborate and influence across groups
  • Pro-active problem solving skills
  • Proficiency in MS Word, Excel, PowerPoint
  • College degree required. BA/BS in marketing, computer science or a related discipline preferred

Senior Business Analyst Backend Ecommerce m/f Resume Examples & Samples

  • Be the main counterpart for customer service, financial shared services, warehouse and IT teams for daily operational backend topics and to handle them in given timelines
  • Monitoring of interfaces and check of data flow between backend systems, esp. RMA, AFS, warehouse and FI
  • Ensure correct and consistent data between different backend systems
  • Pro-actively perform article master data checks, cleansing action and error handling
  • Project work
  • Operating experience with SAP AFS and FI
  • Strong interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently across departments with various levels of management
  • Strong understanding of database structure, maintenance, and data integrity principals is mandatory
  • Industry specific experience preferred

Ecommerce Channel Executive Resume Examples & Samples

  • 10+ years of experience in the digital space across product and user experience / design
  • Proven ability to set strategic direction in a digital environment and drive high quality execution
  • Strong track record of managing large scale initiatives and delivering digital capabilities to drive business growth
  • Deep knowledge of digital platforms and environments, and understanding of development process
  • Undergraduate degree required; advanced business degree preferred but not required

Temporary Ecommerce Digital Retoucher Resume Examples & Samples

  • Name and colour code all imagery and video footage and upload to necessary folder in the online library
  • Assisting with general Ecommerce Warehouse duties when required
  • To be educated to A Level standard in two subjects or equivalent at Grade C or above
  • Advanced user of Adobe Photoshop
  • Intermediate knowledge of Microsoft Office suite

Associate Planner, Ralph Lauren Ecommerce Resume Examples & Samples

  • Forecast sales, margin and inventory turn by month, at the brand level and communicate business performance during the monthly forecast meetings
  • Partner with the merchant team to analyze current sales trends and on order at the brand level and adjust forecast based on meeting outcome
  • Prepare weekly sales recaps to aid in business analysis; track current selling to the plan and forecast
  • Create department and category level seasonal hindsight reports to drive strategic assortment decisions for future quarters
  • Support an environment that fosters respect for the ideas of others as well as ongoing collaboration to execute business strategy
  • Establish, nurture, and utilize internal and external partnerships to drive the business
  • Fluent in retail math and cost accounting
  • Adapts easily to changing situations and demonstrates flexibility in juggling priorities
  • Proficient all MS Office applications. Advanced Excel skills desired
  • Experience with JDA Applications, Island Pacific, DSS a plus
  • At least 1 years planning and/or allocation experience

Manager, Planning, Ralph Lauren Ecommerce Resume Examples & Samples

  • Partner with the cross-functional launch team to build a business model that supports the new business’ key objectives
  • Partner with the marketing team to develop and maintain the business strategy calendar
  • Partner with the Manager of Forecasting and Inventory Operations to develop demand plans and forecasts and to manage excess inventory
  • Develop launch and ongoing sales, margin and inventory plans
  • Manage the monthly forecasting review process - forecasting sales, margin, units and inventory turn by month, at a brand/class level
  • Partner with the finance and operations team to develop the monthly Performance Forecast package
  • Manage the markdown and promo process
  • Partner with peer planning group to leverage and/or develop tools and business processes
  • Manage the receipt flow process for basic items to support sales forecasts
  • Manage the weekly sales reporting process to aid in business analysis and strategy development
  • Manage the brand-level quarterly hindsight process in partnership the merchant team to drive strategic assortment decisions for future quarters
  • Attract, hire, develop and retain a high performing planning team
  • Communicates clearly in oral and written form
  • Demonstrates strong analytical capability. Uses logical thought process to solve problems
  • Proven ability to develop strong cross-functional relationships
  • Proven experience leading and supervising others
  • Proficient in all MS Office applications. Advanced Excel Skills
  • Experience with Arthur Planning /Island Pacific systems a plus
  • 5 years planning and/or allocation experience with experience as a supervisor
  • Retail experience required. Online and international experience a plus

Ecommerce Associate Merchandising Manager Resume Examples & Samples

  • Work with vendors and internal cross-functional business partners to achieve department sales and merchandising goals
  • Communicate with vendors and cross-functional teams to confirm new item set up and accuracy
  • Partner cross-functionally with Marketing, Creative, and Planning and Allocations teams in both online and retail store campuses
  • Utilize metrics to manage the business
  • Manage sample request and photo shoot processes from start to finish, including partnering with cross-functional team members to obtain samples, images and copy
  • Review and analyze online competitors' site merchandising, promotional execution and tactics, user experience, product representation and taxonomy. Report findings and provide appropriate counter-strategies when appropriate
  • Provide ongoing training and direction to Online Merchandisers including training and development
  • 2-4 years Ecommerce experience in a merchandising
  • High comfort level with new systems and technology
  • Proven experience in a high pressure, deadline-driven environment
  • High-level analytical skills
  • Experience with online merchandising or marketing analytics tools
  • Proficiency in Excel and Word
  • Ability to multi task and establish priorities

Director of Ecommerce Resume Examples & Samples

  • Full P&L management of the Ecommerce division and drive the day-to-day operation of the ecommerce business to achieve growth and financial goals
  • Own all forecasting and projections for the global Ecommerce channel
  • Plan and execute on merchandising strategies consistent with the brand initiatives as well as ecommerce opportunities while partnering closely with the Marketing and Creative teams
  • Build and execute on customer acquisition and retention strategies. Optimize budget and conversion of demand generation media to include but not limited to paid search, affiliate marketing, shopping feeds, display, retargeting, email, and social media
  • Own the Web Development project roadmap and work closely with Web Development team to plan and prioritize projects in accordance with business goals
  • Work closely with Creative and Marketing teams on digital content plan and calendar, including but not limited to website home and landing pages, emails, digital ads, and social media posts
  • Manage product assortment and purchasing strategy to be in line with category revenue goals
  • Leverage analytics to optimize the entire sales cycle. Report performance KPIs and ROI of all digital marketing campaigns to executives bi-weekly and full channel recap monthly. Share key data points with sales, product, customer service and operations teams
  • Identify, test and implement key technologies and/or vendor partners that drive the business forward, in terms of sales growth, cost savings, and risk mitigation
  • Partner with and lead regional ecommerce teams to ensure a cohesive digital marketing and shopping experience across the globe
  • Help drive company culture toward a more digital path
  • Bachelor’s Degree in Business, Advertising, Marketing, or a related field
  • Experience executing ecommerce merchandising strategies and inventory planning
  • Highly analytical to identify trends blended with a creative ability to turn data into actionable plans that drive ongoing results
  • Experience with SEO
  • Proven project and time management skills and able to balance multiple projects and priorities simultaneously
  • Proven success managing relationships with external vendors

Ecommerce Co-ordinator Resume Examples & Samples

  • Administrative or stock management role in a similar environment
  • Previous experience of Counterpoint, SAP, or an equivalent would be advantageous
  • Previous experience of ecommerce operations would be advantageous
  • IT literate - full use of Microsoft Office Suite
  • Well organized and focused
  • Able to prioritize work load and manage change
  • Able to communicate with internal and external partners
  • Works as part of a team with a flexible approach
  • Educated to a minimum of ‘A’ level standard or equivalent vocational qualification

Inventory Planner, Ecommerce Resume Examples & Samples

  • Support the merchants by providing up to date & accurate information on inventory position that will ensure that the channel can achieve the monthly/quarterly/seasonal goals
  • Analyze historical data and current trends to identify risks & opportunities to the sales & buy plan
  • Manage the Open-to-buy process by evaluating inventory levels by gender to execute turn targets on a quarterly basis
  • Create and distribute weekly/monthly/quarterly inventory recaps for the merchants to review with upper management
  • Create Ad hoc reports as needed
  • Degree from college or university, or equivalent experience preferred
  • 1-2 years of experience in retail merchandising and/or planning; apparel/footwear experience and eCommerce experience preferred
  • Strong organizational and analytical skills
  • Demonstrated ability to independently utilize resources to increase knowledge
  • Comfortable working in a highly cross-functional matrix environment
  • Strong analytical skills with very strong working knowledge of Retail Math and understanding of the Open to Buy process
  • Exceptional oral and written communication skills
  • Proficiency with Microsoft Office applications (Outlook, Excel. Power Point, Word)

Spring Ecommerce Digital Marketing Trainee Resume Examples & Samples

  • Some design experience preferred
  • Excellent communication skills
  • Organized, strong attention to detail, timeous with work and able to prioritize

Head of Ecommerce Resume Examples & Samples

  • Define and lead the implementation of the different vertical strategic plans for Benelux in order to support and enhance the business growth
  • Work as part of the Benelux management team
  • Act as a role model demonstrating the Facebook values
  • Build, train and maintain a high performing consultative sales team with focus, accountability for results and high levels of engagement
  • Strong interest in people development
  • Increase the effectiveness of the team by defining priorities, setting clear goals and recognizing opportunities for new approaches/ business development
  • Able to effectively work cross-functionally with local and international sales teams, Global Accounts, Sales Operations, Platform, Measurement/Metrics, Creative teams and Business Marketing to optimise our vertical efforts
  • Guide the creation of best practice sales presentations, narratives, and stories that demonstrate the value of Facebook to marketers in the verticals
  • Serve as a key spokesperson for Facebook in the industry
  • Identify the winning strategies and scale the insights throughout the organization

Group Vertical Head-ecommerce Resume Examples & Samples

  • Develop the strategic direction of the Facebook’s business in Southeast Asia
  • Build, inspire, train and manage a talented, motivated, highly consultative sales and services team
  • Be seen as an industry thought leader and trusted peer by executives at the leading companies and brands in Southeast Asia
  • Understand our client’s businesses and develop appropriate solutions to meet their needs
  • Exceed sales, pricing and yield goals and develop scalable operations solutions and improvements to support Facebook’s continued advertiser growth
  • Execute projects involving quantitative analysis, industry research and strategy development

Coordinator, Back End Ecommerce Merchandise Resume Examples & Samples

  • Responsible for loading of all seasonal catalog data and ensuring its accuracy
  • Manage "back-end" processes for setting up product to go live within the online store, including tracking and communication to Front End Merchandiser of product’s data and image status
  • Responsible for supporting the merchandising team on management of sample process to ensure all product is available for photography, copywriting and regional merchandising presentations
  • Bachelor’s Degree with an emphasis in merchandising preferred
  • 2-3 years’ Ecommerce site experience required. Prior experience in footwear/apparel industry is preferred
  • Proficient in MS Office and excellent Excel skills
  • Understanding of web analytics and metrics
  • A high energy, positive attitude with the drive and motivation to constantly be improving the PUMA online experience
  • Strong attention to details with an ability to respond to last minute requests and adapt to changes in business trend
  • Ability to prioritize and handle multi-tasks and be extremely organized

Technical Analyst, International Ecommerce Resume Examples & Samples

  • Set international and regional standards for managing daily warehouse efficiency and reporting, as well as serve as the point person for escalation of any process exceptions
  • Provide indirect leadership to each region’s Distribution House operations and logistics teams, ensuring that service level commitments are met or exceeded. Partner with Distribution House Teams to forecast labor and expense needs, and identify opportunities to improve operational and financial performance
  • Create a best in class returns process- identifying best practices and technical capabilities in each region, ensuring that returns are processed and refunds issued in a timely fashion
  • Serve as the project manager/operations technical expert for the HQ-based development team - briefing in opportunities, communicating project goals and success metrics, and measuring post implementation results
  • Serve as international e-commerce point person for logistics, warehouse, customer service and shipping partners. Partner with teammates across the business to ensure best in class functionality for each region
  • Work with regional teams to forecast peak volume/holiday period spikes and coordinate with each regional operations team to maintain service levels throughout peak period
  • Serve as international point person for payment processing vendor. Work with each region to set fraud filters and hit KPI benchmarks, monitor order acceptance rate, write requirements for the technical team to implement new payment methods
  • Be the ultimate owner of the regional employee ordering process, partnering with HR, DH and e-comm Content teams to ensure smooth processing of employee orders
  • Ensure best-in-class customer service: creating customer service training documentation, implementing contact center software, as well as monitoring ongoing customer service optimization. Lead the execution of key projects to drive customer service satisfaction or improve efficiency, based on customer feedback and analytics
  • QA and maintain accuracy and user experience of Customer Service information on site to ensure accuracy, ease of understanding and best in class service
  • Other duties may be assigned as business needs evolve
  • Demonstrated ability to analyze data, think critically, and make detailed recommendations on process improvements
  • Proficient in Microsoft Excel, including the creation and management of spreadsheets
  • Excellent communication skills, both verbal and written, with internal and external customers, including the ability to present process maps and critical data and recommendations to all levels of leadership
  • Able to switch gears in a fast paced environment and manage multiple projects simultaneously
  • Direct operational experience in an Ecommerce setting a plus
  • SAP and/or Demandware knowledge a plus
  • International experience preferred
  • Understanding of the order process from web to cash
  • 2 - 4 years of experience in a customer service and/or analyst role
  • Ability to communicate in multiple languages is a plus
  • International Travel of up to 30%

Captain, Ecommerce Customer Service Resume Examples & Samples

  • Analyze customer contact statistics to ensure that standard operating procedures are being followed, and that service levels are being met
  • Review, analyze and compile Voice of the Customer data, and deliver to appropriate departments in the company
  • Drive revenue via all communication channels using up sell and cross sell techniques
  • Develop plans to improve the customer service experience based on data and trends
  • Coordinate with other supervisors to ensure smooth flow of information between groups and delivery of time-sensitive information needed for all teammates to stay informed
  • Attend weekly meetings and report on the issues of the week so all teammates are in alignment
  • Identify product and process training needs, communicate with eCommerce Training Manager, and assist with coordinating training efforts
  • Work in conjunction with teammates to identify best practices for processes, implement identified best practices, and develop a communication strategy to update the customer service team
  • Inspire teammates to meet or exceed the service level commitment
  • Monitor ADP, PTO requests and Performance by completing the following
  • Proven leadership abilities including: experience with training and/or coaching, delivering feedback, goal setting, and performance evaluation
  • Exceptional oral, written and interpersonal communication skills including the ability to summarize and present information so as to influence various levels within the organization
  • Ability to excel in a fast paced team environment, adapt to shifting urgencies, manage multiple priorities and meet deadlines
  • Ability to evaluate processes and recommend changes which result in a greater opportunity for goal achievement, enhanced usage or increased efficiency
  • Intermediate level of proficiency with PC software
  • Must be available to work evenings and weekends
  • Bachelor's degree and at least 2 years of related experience; or equivalent combination of education and related experience
  • Proficient in Microsoft Office Programs

Ecommerce Sample Coordinator, Kate Spade Resume Examples & Samples

  • Order samples and track timely arrival of samples, working with internal and external partners
  • Coordinate delivery and shipping of samples to support product shoots, editorial shoots, style outs and customer service trips
  • Ensure accuracy of samples, liaising with merchandising and buying to minimize the need for re-shoots
  • Working with licensees to receive images shot by 3rd parties - coordinate with retouchers to resize and rescale images to fit our site
  • Maintain image library for Ecom
  • Field image requests from external partners and international websites
  • QA images and ensure accuracy in deliverables
  • 0-1 years experience in e-commerce, preferably for fashion related company
  • Must have strong computer skills, including proficiency with Microsoft Office software

Ecommerce Executive Resume Examples & Samples

  • Manager site operations, product merchandising, forecasting and fraud management
  • Produce weekly and monthly reports on performance, sales and traffic
  • Optimise the website traffic - liaising with the Digital Marketing Manager
  • Deal with all aspects of cusotmer service for the online customers
  • Work on marketing campaigns
  • Work with internal and external agencies to ensure ecommerce strategy and projects are delivered on time and to a high standard

Ecommerce Marketing Specialist Resume Examples & Samples

  • Assist in developing/completing various reports
  • Identify trends in daily, weekly, monthly, quarterly and yearly results and provide analysis and recommendations for optimizations
  • Work closely with agencies to develop strategies to increase sales
  • Build, update and communicate the promotional calendar for both banners
  • Regularly monitor and audit affiliate sites and paid search, as well as QA on links, landing environments, coupon codes, etc
  • Research, analyze and report on competition’s e-marketing activities in the affiliate, paid search and display advertising channels and make recommendations based on best industry practices
  • Explore opportunities for new initiatives and partnerships
  • Perform internet searches on apparel, competitors and brand specific keywords
  • Collaborate with the E-commerce team and any other department to support new projects and initiatives
  • Undertake ongoing administrative tasks such as invoicing, promotional code creation, reporting, etc
  • Undergraduate degree (90 credits) with a focus on Marketing or E-commerce preferred
  • At least two (2) years, less than five (5) years of working experience
  • Strong knowledge of Google Analytics, Word, Excel, and PowerPoint a must
  • Google Adwords and affiliate network experience an asset
  • Ability to understand marketing data and summarize in meaningful way for business goals
  • In-depth understanding of the online space

Senior Ecommerce Product Consultant Resume Examples & Samples

  • 3+ years experience in Project Management, Product Management or Process Design
  • Experience implementing customer experience improvement processes
  • Demonstrated experience working with cross functional teams
  • Strong Interpersonal skills – able to communicate with all levels and departments of the organization
  • Experience enhancing Digital Banking experiences
  • Relevant undergraduate degree

Ecommerce Operations Manager Resume Examples & Samples

  • Independent thinking
  • Solutions focused and excellent problem solving skills
  • Influencing and stakeholder management skills
  • International & Westernised ways of working
  • Candidates speaking fluent Mandarin and Japanese will be preferable although not essential
  • Ability to work in a fast-paced, ever-changing environment

Client Partner, Ecommerce Resume Examples & Samples

  • Working on an established book of business within Facebook UK's Retail & eComm team, developing a strategy and roadmap to forge long term partnerships with the top retailer groups in UK & across Europe
  • ​Maintain a broad set of senior client relationships and connect to Board of Director business objectives
  • ​Execute the vertical strategy to ensure growth and achievement of key accounts (regional/national) and revenue objectives
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing the pipeline of opportunities and weekly sales forecasts
  • Drive the highest levels of client service and improve relationships and process
  • Collaborate with internal, cross market/regional teams to ensure product improvement & transfer knowledge across the region
  • Actively participate as a key leader in the UK vertical team and collaborate with regional counterparts, global teams where appropriate, embracing company culture, mission, and strategy
  • Develop, retain and motivate 'pod' team, work closely with agency team counterparts to support on insight vision and development of new accounts
  • Analyse campaign performance statistics, build case studies and recommend optimised media solutions

Icg-fxlm Ecommerce Client Delivery Manager Resume Examples & Samples

  • Visualize and Deliver on innovative modules for clients across pre-trade, execution and post-trade
  • Design a seamless client experience on the application, with inputs from Sales and Clients
  • Track and test specific deliverables before taking them live for clients. Train sales and clients on new modules
  • Define a vision for the platform, based on a keen sense of client requirements and competitive trends
  • At least 10 years of relevant experience in the financial services industry
  • Expert Understanding of the FX/MM/Orders/Options product lifecycle
  • Excellent project manager
  • Demonstrate expertise on delivering large global projects for clients without time/cost/resource overruns
  • Experience in building online product offerings, with knowledge of the eFX space and emerging fintech trends would be a strong plus
  • MS Office and in particular, Excel VBA and PowerPoint
  • Intermediate/Expert on financial market calculations (e.g. FX, interest rates, TVM etc.)
  • Intermediate/Expert on Agile development platforms
  • Conversant with the development lifecycle and tools used (e.g. JIRA, Kanban, Scrum boards etc.)

Fixed Income Ecommerce Client Service Team Resume Examples & Samples

  • Central point of contact throughout the project integration phase ensuring business requirements are fulfilled and completed within the given timeframe. Each integration project can consist of several multi-tiered steps, from gathering client specifications, establishing connectivity, product development, acceptance testing, to production trading go-live. Once the project integration is completed, on-going production support is required. Any risks are to be escalated to the Execution Services team when appropriate
  • Liase with Sales & Trading, Business Management, and Technology to ensure client operational requirements and straight-through processing are met
  • Manage the front-to-back client enablement process across UBS proprietary, exchanges and third party trading/STP platforms

Senior Specialist Master Data Ecommerce Resume Examples & Samples

  • Manage the global range plan and identify need for local asset creation
  • Create and maintain a global range plan for all eCommerce markets based on the individual market ranges for each season
  • Coordinate the asset production for Europe with GACT ensuring that retail intro dates and tiering structure is adhered to
  • Pro-actively communicate the need for local asset creation and share information on updates to global style-guides to the non-European markets
  • Ensure the timely availability of assets and global master data for all Demandware markets in GEPS and Demandware
  • Upload of all assets available in ACS or Marvin to Demandware
  • Segmentation and setup of the product master data in GEPS and Demandware
  • Identify and solve issues with the product presentation in Demandware and act as the main contact person for Site Operations & IT support teams for topics concerning product data
  • Manage the master data for adidas EU, Reebok EU, personalization, miadidas & miteam within the Online shops
  • Setup the master data for all adidas , Reebok, personalizable articles in the European Online shop
  • Setup of the miadidas & miteam inspirations and extraction of feeds for all platforms
  • Manage the integration of adidas , Reebok and miadidas products in the European Online shops
  • Coordinate improvements to the product master data template
  • Align with all stakeholders on product data improvements needed to better support internal/external search, user experience or onsite navigation
  • Coordinate the implementation of the changes to the data structure with all markets and marketing teams to avoid dead links on the sites or errors in marketing campaigns
  • Excellent PC & system knowledge, especially Excel
  • Preferably experience of working Access or other Data base
  • Great attention to detail
  • Min 1 years’ experience with Demandware or other eCommerce platform

Account Manager Marketplace Ecommerce Resume Examples & Samples

  • Forecasting business activity and buying for these accounts
  • Facilitating the introduction of new collections into the partner product portfolio, e.g. coordinating with internal stakeholders on Master Data management
  • Good business acumen
  • Strong IT skills across all applications
  • Improvement focused, able to challenge the norm
  • At least 3 years working experience in eCommerce business and ideally Sales, Trade Marketing or Merchandising background

Director, BB Ecommerce Resume Examples & Samples

  • Align functions and leadership to leverage resources, assets and relationships that deliver seamless implementation of the B-Com strategy across the Globe
  • Align with E-Commerce partners to optimize new tools and functionality and consistent messaging and support
  • Direct the cross-functional teams to ensure that the site always maintains the highest standards of content and customer satisfaction
  • Continuous review of site analytics and processes to establish enhancements that ensure we maintain a market leadership position with the B-Com tool
  • Align cross functionally and execute seasonal messaging and imagery/pos material, etc
  • Execute the promo calendar in line with the overall WSL initiatives per market
  • Revise & develop policies that safeguard the integrity of the site and our business
  • Formulate the annual financial and operating plan for the B-Com tool
  • Drive the Global GTM process to ensure that the specific needs of B-Com tool are met
  • Increase awareness and understanding of the benefits for the B-Com tool across the organization
  • Coach and develop the B-Com organization to ensure that skills stay up to date and that the team is equipped to win
  • Minimum 8-10 years of progressive leadership experience in B-Com environment
  • Experience of direct to consumer and/or channel
  • Exceptional project management skills with an ability to manage aggressive timelines
  • Detail orientated, with a proven ability to work on complex assignments in a fast paced environment
  • Ability to work effectively with cross-functional teams with the ability to manage multiple priorities, projects and deadlines simultaneously
  • Exceptional influence and leadership skills
  • Demonstrated ability to function effectively while working across functions and geographies in a global, highly-matrixed organization while managing a virtual team

Ecommerce Project Leader Resume Examples & Samples

  • Project manage site enhancements and new features relating to The Body Shop Canada web site
  • Ensure time, cost and quality requirements are achieved through the creation and maintenance of project plans & risk trackers
  • Manage risks: anticipate bottlenecks, project prioritization and balance the business needs versus technical considerations to deliver & enhance business performance
  • Design and implement new or enhanced operational processes to meet market objectives and improve efficiency, avoiding potential issues or disruptions
  • Manage project budgets and vendor relationships
  • Coordinate new/existing vendor invoices to ensure they are paid in a timely manner
  • Create functional and technical specifications and assist with the creation of business requirement documents
  • Be the main contact with BSI IT and advocate for market specific needs
  • Manage process & progress for resolving all support tickets
  • Work with UK IT team for resolving all support issues, escalating issues as necessary
  • Oversee planning and communication with team to implement site fixes
  • Produce a range of KPI reports to manage IT issues and communicate status with business partners and IT peers
  • Responsible for monitoring eCommerce systems
  • Be familiar with all eCommerce systems used at The Body Shop (.Net, Web Cetner, Reporting tool, Cybersource, SAP, Adobe, Responsys, Mercent, etc.) in order to know the process for escalating issues as needed
  • Provide technical expertise to internal and external teams on operational technologies, including third party vendor integration, implementation and maintenance
  • Bachelor's degree required, MBA a plus
  • 2+ years project management experience
  • Experience as a Project Manager on large scale or multiple projects
  • Experience of E-Commerce Systems, preferably Microsoft based environments
  • Experienced at planning and managing multiple projects
  • Experience of risk evaluation techniques
  • Preferably worked in a cross functional organization structure
  • Ability to resolve problems with a resilient disposition
  • Excellent interpersonal skills with persuasive and assertive approach
  • Good written and verbal presentations skills

Senior Planner, Ecommerce Resume Examples & Samples

  • Partner with the Canadian Merchandising and in-market sales leads to execute and manage the strategic vision for the Canadian web assortment
  • Leverage the US footprint to develop, manage, and execute the sales plan for all categories of the Canadian Ecommerce business to deliver on key business objectives to include revenue, growth, and margin goals
  • Champion the on-line customer experience for Canada by driving day-to-day assortment and chase decisions and partnering with the merchandising team to execute on key story-telling moments
  • Execute strategic reporting improvements to evolve current processes and ultimately, drive right decisions for the Canadian ecommerce business
  • Execute cross-channel strategies that maximize inventory availability for Ecommerce while still delivering on all key inventory health and turn metrics for both the channel and the total Canadian market
  • Conduct quarterly audits of the business and present results to product and sales leaders across the company
  • Proficiency with Microsoft Office suite, advanced Excel skills
  • Experience in APO, 7th On-line, SAP
  • Fluent in SAP and BW reporting tools (preferred)
  • Excellent oral and written communication skills, proven presentation skills
  • Ability to multi-task in a fast paced environment, and work as part of a team
  • Proven ability to think critically, problem solve, analyze needs, and offer solutions
  • Demonstrated ability to perform under pressure, manage to tight deadlines and deliver results
  • Demonstrated track record of proficiency with Microsoft Office suite, including advanced Excel skills to facilitate data analysis and critical problem solving
  • 3+ years proven experience working within a forecasting system such as APO or 7th Online
  • Demonstrated fluency in BW Reporting tools including the ability to successfully mine data, create ad hoc reporting and analyze to drive key business decisions
  • Strong knowledge and experience of the problem solving process and its application in addressing critical business issues
  • Established ability to build and maintain effective working relationships to drive collaboration, teamwork and business results
  • 4+ years planning experience preferably in a Direct to Consumer environment

Ecommerce Product Specialist Resume Examples & Samples

  • Under general supervision, conducts logical analysis of complex customer issues associated to Schedule Change and Reservations
  • Develops a thorough understanding of the suite user interface in order to investigate customer queries and issues
  • Works collaboratively in a team environment with account managers, implementation and development resources to meet customer expectations regarding the resolution of maintenance issues / service requests
  • Strong time management and priority setting skills are required to be able to manage daily responsibilities and own technical development and growth
  • Makes a conscious effort to contribute value-added services and ideas to our customers
  • Will deliver the highest level of customer service and satisfaction while continuously demonstrating excellent teamwork, interpersonal skills, and commitment
  • Demonstrate sense of urgency for sensitive issues
  • Contribute to the development of Product Analysts by assisting them with their daily work (mentoring)

Representative, Ecommerce & Mobile Resume Examples & Samples

  • Execute strategy, plans, and processes to ensure an optimal customer experience for websites and mobile. Manage and execute programs for Universal Orlando eCommerce & Mobile team across assigned business channels
  • Monitor daily website publishing requests
  • Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook. Advanced Excel experience is a plus
  • Able to articulate best practices and innovative ideas for serving consumers with relevant dynamic content based on segmentation opportunities
  • Basic knowledge of HTML, Photoshop and Google Analytics is a strong plus

Ecommerce Merchant Technician Resume Examples & Samples

  • Knowledge of IBM WebSphere Commerce platform or similar
  • Familiarity with Digital Analytics tools (ex: Coremetrics, Omniture, Google Analytics)
  • Practice basic retail calculations
  • Online buying experience is a plus
  • Extremely organized and highly collaborative
  • Degree requirements: Bachelor’s degree in Merchandising, Marketing, Management or equivalent

Manager of Ecommerce Technology & Operations Resume Examples & Samples

  • Monitors site performance and integrations withinternal back-end systems and external third-party systems
  • Works with systems integrator and third-partycommerce platform provider to deliver development projects and bug fixes,documenting, and tracking issues through the vendors’ support ticketing systems
  • Directs and executes Q/A efforts of all technicalwork on the site, including producing detailed test scripts and executing testplans
  • Creates and manages project plans and QA for corecode releases and systems or integrations changes
  • Prioritizesand manages projects t o timelines,budget, and resources, scheduling work based on business objectives defined bysenior management
  • Manages ongoing development of user experience,optimizing navigation and usability of site features, content, and design,identifying potential improvements based on new technologies, competitiveanalysis, and opportunities on vendor roadmaps
  • Optimizes on-site search and incorporates searchengine optimization best practices in page design and content development
  • Works with Marketing to ensure consistent brandingand messaging across channels
  • Minimum of 5 years' experience in Ecommerce,including launching/ managing a DTCtransactional website
  • Experience with all aspects of website platformdevelopment: business requirements; functional specs; QA test plan developmentand execution; back-end systems integrations; post-launch bug resolution; codeupgrades; ongoing enhancements and technical feature development; integrationof third-party tools and applications
  • Experience with traditional transaction processingenvironments
  • Adept at understanding new technology, systems, andfunctionality
  • Adept at managing competing priorities, multipletasks, and challenging situations
  • Skills and Education: *

Manager of Ecommerce Technology & Operations Resume Examples & Samples

  • Monitors site performance and integrations with internal back-end systems and external third-party systems
  • Works with systems integrator and third-party commerce platform provider to deliver development projects and bug fixes, documenting, and tracking issues through the vendors’ support ticketing systems
  • Creates and manages project plans and QA for core code releases and systems or integrations changes
  • Prioritizes and manages projects to timelines, budget, and resources, scheduling work based on business objectives defined by senior management
  • Implements new site features and enhancements, anticipating potential impact on current environments, customers, fulfillment, and financial reporting
  • Gathers and documents all business requirements and functional specifications, and ensures requirements are clear and complete
  • Oversees design and UI work (creative, use case flows, wireframes, usability testing)
  • Manages ongoing development of user experience, optimizing navigation and usability of site features, content, and design, identifying potential improvements based on new technologies, competitive analysis, and opportunities on vendor roadmaps
  • Optimizes on-site search and incorporates search engine optimization best practices in page design and content development
  • Minimum of 5 years' experience in Ecommerce, including launching/ managing a DTC transactional website
  • Experience producing, scheduling, and managing website content
  • Strong understanding of online ecommerce merchandising and marketing strategy
  • Adept at understanding new technology, systems, and functionality
  • Adept at managing competing priorities, multiple tasks, and challenging situations
  • Innate analytical thinking, problem-solving and sound decision-making skills
  • Experience with Google Analytics, Enterprise Email Platforms, SaaS e-commerce platforms (experience with Demandware a plus)
  • BS in Management Information Systems, Business Administration, Marketing, or equivalent

Ecommerce Quality Assurance Analyst Resume Examples & Samples

  • Quality assurance processes definition and execution
  • Evaluate and implement quality tools for testing
  • Represent Quality Assurance during project planning; ensure that all new features have test steps before development completion
  • Reproduce all reported bugs and clearly document steps to reproduce, affected sites, screenshots, and system information
  • Complete first-round QA on our development instance; with our SDLC this occurs repeatedly every three weeks
  • Review log files for uncaught errors, deprecated API calls, or quota warnings; open a ticket for any verified issues
  • Data management – Bugzilla administration and maintenance, data backups, build maintenance
  • Supervise manual tester(s) as they are needed
  • Develop automated testing scripts
  • Develop quality metrics for performance improvements across development and operations
  • Manage Quality Lessons Learned log
  • Participate in Change Advisory Board to represent quality assurance considerations
  • Participate in release management; available after hours for code releases and smoking testing
  • Facilitate user acceptance testing (UAT) with business users globally; with our SDLC this occurs repeatedly every three weeks
  • 1 – 3 years relevant experience
  • Ability to write and understand code (JavaScript, HTML, CSS)
  • Passion for learning new tools and understanding how systems work, someone who likes to “look under the hood”
  • Demandware experience or experience working on a different e-commerce platform highly desired
  • Previous experience with automated testing tools
  • Expertise in designing and developing strategic Test Plans, Test Cases, Test Scenarios and Test Reports for both manual and automated tests
  • Testing in various operating systems and internet browsers and mobile devices, including experience of device-specific tools (Network Panel, Firebug, CookieEdit, etc.)
  • Ability to draft formal test schedules and estimates with minimal supervision
  • Experience with Application Security & System Vulnerability testing preferred
  • Cross-browser, cross-hardware testing and localization considerations
  • Understanding of localization preferred
  • Collaborative spirit – this role interfaces with almost everyone else on the e-commerce team and also with regional partners in EU, APAC and JP
  • Willingness to work non-traditional hours – early morning or late night release schedule
  • Ability to work autonomously and be a “self-starter” – applying broad “best practice” ecommerce processes to our business especially in the areas of quality assurance and release management

Business Consultant Ecommerce Resume Examples & Samples

  • Grow a robust functional expertise within our eCommerce landscape and seek for peer-to-peer discussion with business counterparts to be able to strengthen business process knowledge
  • Application owner within Global IT for eCommerce and customer facing functions, with end-to-end understanding of IT solution architecture and design
  • Review and understand site metrics to be able to analyze and identify opportunities for improvement/innovation
  • Think with a customer first mentality and take active steps to make and suggest change/improvements that will further our online experience for customers
  • Pro-active mindset, ability to think end-to-end and find opportunities to bring in eCommerce best practices and innovation/improvement to our platform/process
  • Good experience in working with projects in an eCommerce or digital marketing environment
  • First experience with Agile methodologies is beneficial
  • Minimum of 3-5 years of progressive work experience in the field of eCommerce/digital marketing
  • Strong experience or expertise in at least one of the following areas

Manager, PMO Ecommerce Resume Examples & Samples

  • Manage and mentor 4-5 project managers for the eCommerce PMO
  • Provide overall guidance and oversight for portfolio of projects (i.e. resource planning, tracking, management of multiple, concurrent projects through all phases of software development life cycle with high quality deliverables)
  • Responsible for project and departmental financials. This includes submitting project forecasts, accruals, and working with IT finance department
  • Participate in the governance process and lead the team to define project portfolio. Collaborate with other teams to define solution scope, resource needs, effort and cost estimates
  • Provide guidance to project managers regarding vendor management including vendor selection, contract review and negotiations
  • Work well with all levels of management, team members and establish relationships with internal stakeholders
  • Excellent problem solver with the ability to anticipate issues and risks
  • 5-7 years of eCommerce and / or Information Technology
  • 2 years people supervision/ management preferred
  • Strong understanding of content management, personalization and eCommerce back office systems
  • 2-3 years' of SCRUM experience required with the ability to coach and guide through SCRUM processes
  • Proven ability to come up to speed quickly with existing projects and the IT strategic focus and objectives
  • Demonstrate ongoing professional development in the field of people and project management
  • Excellent business communication, writing and interpersonal skills
  • Strong collaboration, influencing, and coaching / mentoring experience

Business Consultant Ecommerce Resume Examples & Samples

  • Search Engine Optimization
  • CRM programs
  • Mobile site/application creation
  • Omni-channel initiatives
  • Digital campaign management/integration
  • Front end analytics
  • Site or product customization/personalization

Ecommerce Operations Manager Resume Examples & Samples

  • Develop a comprehensive understanding of our supply chain including inbound to multiple DC’s, outbound to customer, measurement of service levels both to customers and within the supply chain
  • Serve as a subject matter expert for both Domestic and International fulfillment complexities including duties, taxes, currency, language, carriers and shipping methods, service levels, and expense impacts
  • Effectively build strong partnership with Fulfillment and shared services partners. WMS, ITOMS (Sterling), Transportation, Contact Center, Brand Finance and Retail Operations teams
  • Provide hind-sighting and identification of opportunities where we can improve service, expense ratios, or both
  • Utilize multiple reporting sources and tools in analysis opportunities, risks and identifying trends
  • 3 years of experience in ecommerce business with a fulfillment and financial focus
  • Excellent understanding of direct and retail operations and familiarity with business objectives
  • Demonstrate logical analysis and problem solving skills
  • Flexible and adaptable to changing priorities
  • Ability to analyze, present and communicate information in a manner that allows informed decision-making
  • Strong analytical skills with a passion for driving results
  • Ability to work independently as well as collaborate effectively

Ecommerce Application Developer Resume Examples & Samples

  • 2+ years of development experience
  • Experience managing large Git repositories and codebases
  • Knowledge of backend languages like Java
  • Experience with CSS pre-processing
  • Basic knowledge working in WebSphere commerce
  • Preferred experience with AEM development

Winter Ecommerce Internship Resume Examples & Samples

  • Assist with the execution of the product assortment on-line
  • Support the Merchandising Manager on delivering up to date and relevant content on-site
  • Partner with retail store operations to ensure e-commerce and store promotions are aligned
  • Access seasonal imagery & check file size, file name/color and image to make sure it matches that in the catalog
  • Help drive ongoing improvements on site
  • Assist with samples for photo shoots (gathering, labeling, organizing & steaming)
  • Assist Digital Marketing Director with customer research
  • Intermediate excel skills
  • Knowledge of on-line shopping
  • Ability to build and maintain productive relationships with cross-functional teams
  • Must be enrolled in a college or university
  • Must receive academic credit for internship through a college or university
  • Please be prepared to email or fax over school documentation stating that this is for school credits or for an internship course
  • To apply for the internship please attach a cover letter and a resume all in ONE PDF or ONE WORD document. Example: Cover letter is page 1 and then resume is page 2 all in one attachment
  • It is required that you submit a cover letter which includes the following: the courses you are currently taking, why you are interested in interning for the specific department, the timeline you are looking to intern and how many hours and days you are available for this internship

Manager BB & Partnerships Ecommerce Resume Examples & Samples

  • Develop a strong relationship with local/global Sports Marketing departments
  • Develop a strong relationship with existing external partners of the brand adidas/Reebok
  • Establish and maintain a network of all key stakeholders within that area
  • Scope potential partnerships by identifying the opportunity, defining deal terms and defining the technical requirements
  • Introduce the right tools, templates for the process
  • Work close with the Marketing Activation department to design new promotional concepts
  • Creative problem solving ability to business problems
  • 2-4 years experiences within e-Commerce marketing, digital traffic management or digital assets field
  • Experienced in marketing process and digital asset management tools and process

Campaign Manager Reebok Ecommerce Resume Examples & Samples

  • Be responsible for how the activation/campaign appears on-site i.e. ‘what the consumer sees’ and ensure flawless operations from briefing, assets creation, to publishing on time to achieve the business target
  • Implement eCom EU marketing calendar for all Reebok business based on
  • The ideal candidate must be self-motivated and have well-developed business acumen, a passion for our brand, strong strategic judgment, acute analytical skills, and will have demonstrated the ability to use creative thinking and innovation to solve complex problems specifically in the area of marketing
  • Strong numeric, analytic, and writing aptitude
  • Excellent verbal communication skills
  • Strong communication skills, be able to communicate professionally and effectively face to face as well as remotely
  • Ability to present confidently and persuasively in front of large groups
  • Advanced Excel skills and exceptional attention to detail. Highly proficient in spreadsheet analyses related to marketing & sales KPIs
  • Highly PC literate- advanced Excel, Word, and Powerpoint
  • Highly skilled in creative brief writing and managing the creative process from concept to review and final sign off
  • Organizational and time-management skills and a demonstrated ability to thrive in a deadline-driven environment
  • Excellent project management skills with flexibility to manage ad hoc issues
  • Ability to work independently and be a solutions-oriented thinker
  • Collaborative and team-focused attitude
  • A quick learner and love to proactively conquer new challenges
  • Min 2 years’ experience in online marketing, eCommerce, digital traffic management or digital assets field, ideally with a background in sporting goods
  • Strong understanding of direct-to-consumer business, eCommerce/Retail, competitive/business environment and consumer behaviour
  • Native in English and fluent in at least one additional European language

Client Partner, Ecommerce Resume Examples & Samples

  • Develop high-level collaborative relationships and close large deals with some of the largest etailers
  • Find, sell in the vision, and ramp eCommerce advertisers (many of whom aren't on our radar today)
  • Find and work with many fast-growing startups and be a meaningful partner in their efforts to grow their business
  • Serve as an industry thought leader in social media and digital advertising and adapt to Facebook’s ongoing product and technology developments
  • Accurately forecast and efficiently allocate resources to drive profitable business results
  • Work collaboratively with cross functional teams to drive revenue growth with new and existing customers
  • Analyze campaign statistics to recommend optimized solutions specific to each clients’ goals, metrics, and objectives
  • Provide and share key learnings and best practices to your peers

Client Partner, Ecommerce, CEE Resume Examples & Samples

  • Lead eCommerce vertical initiatives internally and in the CEE region
  • With complete autonomy build long term strategic partnerships with some of the largest eCommerce brands in the region (long term vision alignment for integrated business partnerships)
  • Develop Facebook and Instagam overall approach and strategy for eCommerce in the CEE markets
  • Identify, lead, and execute initiatives that drive short and long term revenue for eCommerce vertical in CEE region
  • Fundamentally disrupt marketing mix of eCommerce companies across CEE
  • Identify and prioritize business opportunities in eCommerce for FB and IG across CEE region
  • Partner with Facebook cross-functional teams on structuring and executing operational and strategic initiatives and defining the overall business approach to Facebook’s success in the region
  • Develop metrics to measure the growth and performance of the eCommerce vertical in CEE, and provide reports as needed

International Ecommerce Marketing Coordinator Resume Examples & Samples

  • Manage the ongoing international email marketing process in partnership with regional, IHQ and global teammates: define content, brief creative, deliver assets, facilitate proofing, manage & grow list size, and approve final sends
  • Develop and maintain a successful strategic email marketing campaign calendar across all regional markets
  • Collaborate with global email team & regional marketing & merchandising leads to develop email content and themes
  • Partner with creative & copywriting teams to develop locally relevant assets based on market best practices and trends
  • Update and manage all daily, weekly, and monthly reporting. Helps to analyze results in order to drive growth and improvement of the Email program
  • Manage costs and monthly invoicing in partnership with vendor and Accounts Payable
  • Serve as the subject matter expert for email trends and best practices
  • Work with marketing and merchandising to maintain a marketing calendar focusing on key ecommerce dates relating to content/stories, product drops, promotions, sporting events, and holidays
  • Develop processes that help streamline workflow and time management
  • Conduct research and suggest new media/marketing opportunities that could augment the existing marketing portfolio
  • Manage Borderfree experience from an international perspective
  • Partner with Global SEO team on site development and optimizations
  • Manage site ratings & review’s relationship with Bazaarvoice
  • Have a deep understanding of the digital marketing space as it relates to direct response and the ability to drive traffic to a retail website across desktop and mobile
  • Ability to prioritize and manage multiple assignments concurrently, perform well under pressure, and meet deadlines, while ensuring acute attention to detail and accuracy
  • Strong verbal and written communication skills and ability to tailor message to all levels in the business, including delivering clear and concise presentations
  • Demonstrated experience engaging external and internal resources to develop and execute marketing programs, including managing vendor relationships and prioritizing initiatives for agency partners
  • Proven analytical skills, including the ability to analyze data, prepare and interpret reports, and communicate actionable results, findings, and recommendations to various levels of the organization
  • Proven ability to work as part of a team, including a passion for working cross-functionally with Merchandising, Development, Creative, and User Experience
  • Excited about working in a fast-paced environment, including the ability to rapidly adapt to change and self-motivate in a results driven culture
  • Possesses a “humble and hungry”, team player attitude that can contribute to the measureable skill set of a world-class interactive team
  • BA/BS in Business, Marketing or related field
  • 1-2 years digital marketing experience
  • A working understanding of Email, SEM, SEO, Affiliates, Display, Social, and Attribution
  • Strong analytics skills and understanding of KPIs for email marketing and digital media
  • Expert User of MS Office Suite: Excel, Power Point
  • Previous experience with ecommerce preferred
  • Multilingual skills preferred
  • <5% Travel

Senior Specialist PPC Ecommerce Resume Examples & Samples

  • Provide input into the eCommerce Paid Search strategy, across a selection of European markets for the adidas and Reebok brands
  • Drive and implement testing, reporting, optimisation on Paid Search activity to identify key levers and opportunities for improvements
  • Bachelor or Master degree required, with minimum 1 year Paid Search experience. (agency or client side)
  • Experience in planning large budgets split across multiple markets, engines and campaigns
  • Proficient in written & spoken English, an additional European language be beneficial

Senior Specialist Seo Ecommerce Resume Examples & Samples

  • You will support the EU SEO KPIs and thus not only help on an operational level, but also monitoring & reporting EU performance to the EU SEO manager and the global SEO team
  • You will utilize the existing SEO and web analytics tools to maximize the channels potential with the support of the EU Marketing Intelligence manager, EU SEO Manager and Global SEO Managers (SEO analytics tools, Webmaster tools, proprietary tools…)
  • By monitoring local SEO performance and the results of various SEO projects you will help initiate further SEO projects in collaboration with the EU SEO team and local markets (projects may relate to technical changes, content, UX, Social media, PR…)
  • You and the EU SEO team will keep yourselves and the other EU channel managers up to date with the latest news/changes in the search industry (especially re: changes that impact SEO and the other channels)
  • ONSITE: You will collaborate with the EU SEO team as well as the Global SEO team to find ways to improve EU onsite SEO performance
  • OFFSITE: You will help identify and connect with the key stakeholders in the markets to drive offsite initiatives (while leveraging the global SEO team to drive the right processes and trainings for the EU region)
  • You will team up with other members of the EU Online Marketing team (including the EU Paid Search Managers), the EU web analytics team, Product Marketing and various eCommerce counterparts to create synergy and drive revenue
  • Passion for SEO and online marketing in general
  • Team player with ability to drive projects with minimum supervision / management
  • Ability to speak either German or French natively
  • You are a functional expert in SEO with 1-2 years' SEO work experience. Either you were part of a team managing SEO in-house or in an SEO agency

Ecommerce Operations Manager M/W Resume Examples & Samples

  • 3 to 5 years experience in physical B2C operations, ideally in an ecommerce environment
  • Strong knowledge of the release management stakes
  • Solid knowledge of ecommerce, focus on service and quality
  • Proven ability to analyze complex issues and problem solving skills
  • Ability to work closely with business stakeholders to define, implement and support travel products
  • Strong customer orientation and the ability to work across multiple business divisions
  • Must be highly flexible and capable of navigating through complex issues in a dynamic environment
  • Excellent communication & inter-personal skills
  • Ability to gain a quick understanding on technology

Ecommerce Client Advisor Resume Examples & Samples

  • Minimum of 2 years client service experience; preferably within a retail or Ecommerce environment
  • Proven ability to thrive in a goal-driven environment including achieving and exceeding financial targets
  • Exhibit a strong work ethic, leadership skills, high energy level, and detail/team oriented
  • Ability to problem solve in a self-sufficient, resourceful manner resulting in creative solutions
  • Fluency in Spanish, additional to fluency in English, preferred

Specialist PPC Ecommerce Resume Examples & Samples

  • Implement the eCommerce Paid Search strategy, across a selection of European markets for the adidas and Reebok brands
  • Day to day Paid Search operations to meet KPIs and customer acquisition goals: including Google & Bing Search, Google Shopping and Google Display Network
  • Oversee and carry out scheduled and ad hoc tasks in order to help drive top & bottom line growth of our Paid Search programme to achieve sales, ROI and total contribution goals
  • Work with the SEO Manager to find efficiencies within the search channel
  • Bachelor or Master degree required, some Paid Search knowledge and experience would be beneficial (agency or client side)
  • Knowledge of Google AdWords and Doubleclick Search would be beneficial
  • Adobe Analytics knowledge would be beneficial
  • Understanding of attribution modeling is valuable

Client Partner, Ecommerce Resume Examples & Samples

  • Help define Facebooks overall approach and focus in the work with its strategic clients in the branded advertising space
  • Build long term strategic partnerships with some of the largest brands in the region
  • Partner with Facebook cross-functional teams on structuring and executing operational and strategic initiatives - developing work plans, synthesizing market related data, leading analysis and defining the overall business approach to Facebook’s success the region
  • Prospect and penetrate large organizations to obtain branded advertising
  • Act as a thought leader in eCommerce and Retail to grow Facebook’s footprint in the market and gain additional shares on total advertising budgets

Manager PPC Ecommerce Resume Examples & Samples

  • Contribute and oversee the implementation of the eCommerce Paid Search strategy, across a selection of European markets for the adidas and Reebok brands
  • Manage day to day Paid Search operations to meet KPIs and customer acquisition goals: including Google & Bing Search, Google Shopping and Google Display Network
  • Managing an internal team meet agreed targets
  • Drive testing, reporting, optimisation and analysis on Paid Search performance to identify key levers and opportunities for improvements
  • Monitor Paid Search trends, best practices and techniques and implement new features where possible
  • Bachelor or Master degree required, with 2-4 years Paid Search experience. (agency or client side)
  • Ability to effectively manage a small team
  • Working knowledge of Google AdWords and Doubleclick Search is required; Adobe Analytics knowledge would be beneficial
  • Understanding of attribution modelling and Paid Search automation is valuable

Ecommerce Merchandising Manager Resume Examples & Samples

  • Manage the presentation and promotion of the product assortment online
  • Partner cross-functionally with marketing, creative and merchandising to define content strategy for product images, copy and product videos
  • Using customer and competitive insights, brand strategy and e-commerce goals and initiatives and continuously test and measure changes to determine impact to the overall customer experience and conversion
  • Defines and implements product up-sell and cross sell strategy
  • Partners closely with category managers on new product releases, promotions, partner funded initiatives and product refreshes
  • Review and analyze online competitor site merchandising, promotional execution and tactics, user experience and product representation. Report findings and provide appropriate counter-strategies when appropriate
  • Research opportunities to refine taxonomy, product information and attributes to provide better search results to improve conversion
  • Measure impact of all site merchandising initiatives: Test – Learn – Evolve
  • Provide KPI’s to business leaders with recommended changes or test scenarios to improve results

Ecommerce Executive Resume Examples & Samples

  • Manage onboarding process of new vendors and items
  • Manage new packaging, label and item change process, ensuring seamless and prompt updates to the site
  • Assist with promotional planning, execution, analysis and tracking; maximise promo effectiveness
  • Coordinate email, affiliate and landing page assortments to maximize customer interaction, revenue and margin goals
  • Analyse data to maximize revenue and margin goals by increasing sales and profitability with assortment and promotions
  • Share weekly/monthly category updates with the category management team and cross-functional teams (i.e. purchasing, marketing, and merchandising departments)
  • Complete special projects as assigned
  • Ability to forecast promotional lift, new item launches, and other promotional buys
  • Must have a strong analytical mindset
  • Strong self-starter with the ability to execute work with limited direction
  • Excellent time management skills with a strong ability to be organised
  • Ability to receive direction from multiple sources
  • Strong ability to communicate data and complex analytical issues with business partners, key stakeholders and senior leaders
  • Strong skills in Microsoft Office, specifically Excel and PowerPoint
  • Knowledge of supplements, sports nutrition, and the health and fitness industry preferred
  • Bachelor’s degree, preferably in business, marketing, finance, or other related field
  • Minimum two years working in an eCommerce environment

Merchant, Ecommerce Resume Examples & Samples

  • Develops assortments from the regional/global line
  • Analyzes and interprets selling/consumer data to inform at briefing meetings
  • Provides short presentations (i.e. category briefs) on market-specific requirements and analysis and interpretation of consumer data