Digital Ecommerce Resume Samples

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HC
H Connelly
Herta
Connelly
302 Savanah Centers
New York
NY
+1 (555) 248 6088
302 Savanah Centers
New York
NY
Phone
p +1 (555) 248 6088
Experience Experience
Detroit, MI
Digital Ecommerce Senior Manager
Detroit, MI
Hartmann-Gorczany
Detroit, MI
Digital Ecommerce Senior Manager
  • Own the business development lifecycle: client engagement, opportunity shaping, solution development
  • Contribute to a positive work environment that influences high employee engagement
  • Support our agreed alliance team and alliance partners and work closely with them in the shaping of the client proposition
  • Lead proposal development for new business opportunities
  • Lead or participate in client meetings
  • Lead in shaping eCommerce opportunities with clients and internal stakeholders
  • Drive and support the definition and execution of go-to-market activities to bring new eCommerce capabilities to the market
San Francisco, CA
Digital Ecommerce & Eretailing Solution Lead
San Francisco, CA
Larson-Wilderman
San Francisco, CA
Digital Ecommerce & Eretailing Solution Lead
  • Manage the architecting, planning, designing, building and implementation of IT services including new development and major enhancements to existing systems
  • Assist in the definition of project scope, objectives and specifications, involving all relevant stakeholders and ensuring technical feasibility
  • Successful project management track record
  • Very good knowledge in the following platforms and technologies: data architecture and integration, solution architecture, technical components and integration patters, particularly in the areas of Hybris, Magento, Demandware
  • Knowledge about Salesforce.com Portfolio, A/B Testing, PCE, Tag Management, Web content management, Marketing Automation, SEO/SEM, Digital Assett Management, Social Media, Mobile
  • Serve as point of escalation, review and approval for key issues and decisions for all Service Development domains
  • Strategic and tactical thinking
present
New York, NY
Digital & Ecommerce Marketing Executive
New York, NY
Willms, Rohan and Spencer
present
New York, NY
Digital & Ecommerce Marketing Executive
present
  • Filing and management of photography & artwork assets. Organising image demands on request for trade, PR and advertising
  • Lead design and copy writing of full email marketing schedule across multiple distribution points for trade and consumers
  • Management & monitoring of all social media channels and responsibility for running three accounts - Lakes Distillery, Bistro at the Distillery and The Lakes Malt. Full customer engagement programme including seeding content for influencers and key bloggers
  • Support marketing and content creation for customer storytelling and new product launches – across all revenue streams from tourism and driving footfall, Bistro diners, and spirit sales direct and through trade
  • Content & copywriting for collateral including digital and printed material, including running the company blog and news articles
  • Website administration of two websites on two different platforms (Lakes Distillery and Bistro at the Distillery), including new SKU set up, SEO, ecommerce promotions and content management system for page set up and editing
  • Assist with online advertising across multiple platforms including AdWords, Facebook and Linkedin
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Florida
Bachelor’s Degree in Business
Skills Skills
  • Understanding of basic HTML and SEO
  • Knowledge of Google Analytics
  • Able to demonstrate an interest in our brand and show understanding of multiple business revenue streams
  • Ideally, have knowledge or special interest in the food and drink industry
  • Superb copywriting and proofreading skills with excellent spoken and written English
  • Demonstrable experience in social media campaign management, listening and scheduling tools
  • Hands on AdWords and social media advertising campaign administration
  • Use of Wordpress as a blog platform
  • Experience in using website content management software
  • Photoshop skills (version Adobe Photoshop CC2017)
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15 Digital Ecommerce resume templates

1

Senior Director of Digital Ecommerce Technology Resume Examples & Samples

  • Digital Leadership: Working with our business partners and product management teams to deploy new digital products while evolving Cornerstone’s digital framework. Foster innovation in technologies to solve key business challenges and serve as a subject matter expert for the digital technology systems. Drive forward digital technology including tablet and mobile innovation. Determine the tactical and strategic roadmaps of the Digital technology organization in partnership with the SVP
  • Team Leadership and Growth: Build and lead a high-performing team of experts in digital technologies. Hire, coach, and manage the technology and business team members and communicate issues and progress to management as needed. Align staff according to skill set and experience to support delivery team goals. Lead onshore and offshore development, operation, and integration teams across all areas such as architecture, design, integration, and development and delivery to ensure projects are delivered on-time and on-budget
  • Process Minded: Evolve processes to ensure accurate delivery while maintaining the nimbleness of the digital platform. Determine, based on multiple factors within the organization, which process should be maintained or altered based on changing business conditions. Strive to increasing throughput of the digital technology team without putting the business at risk. Advocate Software Development Lifecycle (SDLC) best practices across the organization
  • Communication: Interface with executive management and business teams to define staffing and technology’s needs. Analyze problems from a top down approach and implement efficient solutions. Establish and maintain working relationships with non-technical groups and Brands, including helping drive centers of excellence at HSNi. Build relationships with vendors and internal IT organizations to ensure delivery and uptime of digital environment
  • Problem Solving: Ability to process and solve both short term and long term digital challenges. Think critically about the situation at present and make a tactical or strategic decision based on the impact to Digital and the business as a whole. Work with multiple groups including third parties and offshore teams to solve challenges faced by the business due to technology factors
  • Technology management: Communicate changes internally and to our brands. Maintain a schedule which can be followed throughout the digital process from ideation to execution. Partner with different IT teams and business partners to ensure company goals are being executed
  • Fiscal Responsibility: Maintain and build technology budget for the digital organization. Ensure the boundaries of the technology group are being pushed while being fiscally responsible for the organization
  • Operational oversight: Ensure high delivery and deployment on projects identified by the business and product management team. Effectively communicate status and roadblocks in an accurate and timely fashion. Troubleshoot reported digital issues and engage appropriate parties as necessary during those times. Ensure robust processes are in place to ensure 24/7 reliability of all digital assets
  • Bachelor’s degree or equivalent technical experience
  • 7-10 years of management experience
  • 5-10 years of software development and delivery experience
  • 5-10 years of IT operational experience
  • Experience with ecommerce platform development and maintenance
  • Excellent communication and cross-functional leadership skills
  • Ability to manage and motivate technical teams
  • Understanding of the software development lifecycle (SDLC)
  • Experience maintaining budget for systems, vendors, departments and internal/external staff
  • Would have managed teams in the past
  • Would have worked in a cross-functional matrix organization
  • All qualified candidates must possess the following core qualifications
  • Strong communication, with great attention to detail
  • Ability to assist in the timely delivery of high-quality software releases
  • Demonstrated an ability to work in a fast paced / dynamic team environment and possess time management skills in meeting critical deadlines
  • Excellent oral/written communication skills and interpersonal skills to support interaction with internal customers, team members, and internal management
  • Dedication to a collaborative working style and the ability to work well in small teams
  • A self-starter who enjoys technical challenges and embraces new opportunities
  • Willingness to participate in occasional after-hour and on-call support
  • A desire to learn and use new technologies
2

Senior Art Director / Digital / Ecommerce Resume Examples & Samples

  • Create interface designs and visual hierarchy systems, establish the design language, and execute design direction, visual assets and presentation materials
  • Meet marketing objectives and strategies and adhere to tight deadlines
  • Review creative briefs for incoming jobs and develop creative direction in a collaborative effort based on the job request/requirements
  • Organize and maintain a heavy workload in a fast paced and changing environment
  • Work with Sr. Creative Director to establish photography direction then manage process through the photography studio
  • Establish clean creative concepts for HSN.com that is consistent with the HSN brand
  • Work with Sr. Creative Director to concept and execute best in class creative
  • Manage Art Directors for product photography and other assets used on HSN.com and other collateral
  • Estimate and manage time accurately and independently; Maintain project deadlines and budget
  • Manage the creative process from concept through execution to implementation
  • Manage and mentor Art Director team
  • Work with Sr. Creative Director to develop and streamline processes within the team when needed
  • Work with Traffic, Production & Content to ensure asset execution in a timely manner
3

Business Analyst, Digital & Ecommerce Systems Resume Examples & Samples

  • 3-5 years of progressively increasing responsibilities with Ecommerce and Digital systems (CRM, ecommerce Platforms, Digital Merchandising and Fulfillment)
  • Bachelor degree with a focus in Business Administration
  • Ability to communicate with senior leadership
  • Good report creation and analysis skills
  • Excellent project & Budget management skills
  • Ability to manage several projects at the same time and assess priorities
  • Ability to work with little supervision and report accordingly
  • Ability to provide high level service and follow through
  • Ability to manage a multi-year roadmap of large and small initiatives (as well as interdependencies with other system, operational areas) for the CRM, Retail & eCommerce areas
  • Experience in the Retail industry
  • Retail Operations experience
  • Overall knowledge of the Apparel industry
  • Proficiency in all aspects of business analysis: strong analytical skills
  • Experience on the business unit side
  • Experience with implementation of CRM, Retail, eCommerce systems
  • Knowledge of ERP and Supply Chain systems
  • Knowledge of Business Intelligence systems
  • Knowledge of SDLC methodologies
  • Previous experience with KWI Systems
  • Previous experience with Mainstreet
  • Previous experience with Demandware
  • Good understanding of Retail security and PCI Compliance
  • Passion for current and emerging trends in Digital, CRM, POS applications, mobility, payment, security and consumer interactions
4

Senior Director, Global Digital Ecommerce IT Resume Examples & Samples

  • Collaborate with business partners to deliver site enhancements and provide technical and process direction
  • Release planning and orchestration across digital and Coach enterprise systems
  • Responsible for overall site(s) code quality
  • Plan and prioritize project/support resources
  • Evaluate/recommend vendors and strategic delivery partners
  • Lead innovation and process improvement initiatives
  • Change control governance
  • Liaison to Coach PMO for large projects/programs
5

Digital Ecommerce Associate Manager Resume Examples & Samples

  • Responsible for business management and optimization that includes the delivery of GBU growth metrics and analyze business including A/B test results and call to action based on findings
  • Lead internal teams with incorporation of new website functionality and usability improvements. This involves phases of brainstorm, concept, developing requirements, design, testing, launch and post-audit
  • Proactively utilize web analytics and reporting to track and analyze ROI and impact of campaigns in comparison to campaign goals, and direct/implement changes for ROI enhancement in all marketing channels
  • Responsible for consumer and brand experience, in conjunction with the Digital Managers, by working with cross-functional teams to strategize both global and regional key stories on a quarterly basis
  • Review, prioritize and approve creative briefs and design execution
  • Identifies opportunities and develops plans to
  • Strong analytical, project management and negotiation skills
  • Strong time management skills and able to work with multiple projects, tight deadlines and changing priorities
  • Has a vast understanding of our brand and this consumer
  • Creative thinking in order to develop business, marketing, and user experience plans
  • Detail oriented with ability to support overarching goals
  • Takes initiative and thinks outside of the box
  • Demonstrate group presentation and meeting skill
  • Demonstrated strong team mentality that promotes and facilitates high performance of team members
  • Accurate and thorough
  • Takes initiative to resolve problems; strong problem solving skills
  • Prioritizes and uses time efficiently; develops realistic action plans
  • Actively promote and personally observe safety and security procedures, and uses equipment and materials properly
  • Excellent communication skills as defined by proper grammar, spelling and context in written documents and proper tone and tactful word choice to promote respectful and collaborative team environment
  • 5-7 years of digital marketing, ecommerce, business analysis and/or general business work experience
  • Has exposure to digital marketing and business practices
  • Experience supporting an ecommerce store, including reducing costs, managing inventories and forecasting sales
  • Proven ability to collaborate with cross functional teams to deliver solid business results
6

Digital Ecommerce Resume Examples & Samples

  • Coordinate and execute pricing and promotions on the ecommerce site (including all corporate advertised and non-advertised promotions)
  • Work with internal partners to ensure that all promotions are set up correctly and on time
  • Q/A all promotions once they are live to ensure that they are functioning properly
  • Monitor site for promo defects and work with client services and project management team, to identify and resolve. Ensure changes and updates are communicated and feedback loop is in place
  • Develop and communicate “scripts” to client services for any promotions, pricing, product or site issues that may drive incoming customer contacts (“call drivers”)
  • Recognize and appropriately escalate issues for resolution
  • Effectively navigate and efficiently work within Microsoft Access to retrieve, review and create ad-hoc reports as needed
  • Act as liaison between Website Experience and Merchandising teams to review upcoming promotions for content, imagery and inventory availability
  • Update EDQ (Catalog Management Tool) with appropriate keywords and hierarchy strings that will drive functionality of promotions
7

Digital Ecommerce Resume Examples & Samples

  • Design quality visual experiences that engage our visitors and exceed their expectations resulting in measurable lift of key eCommerce metrics
  • Use knowledge of the customer journey to build designs that are integrated across device types and enhance the Brand feel
  • Collaborate with internal and external partners on individual test designs and to turn ideas into onsite experiences
  • Be an active and contributing part of the Optimization team in defining test strategies and participating in all phases of the test cycle
  • 3-5 years as a web designer
  • Experience designing both desktop and mobile experiences
  • Experience using Adobe Creative Suite and prototyping/wire-framing tools (InVision, Flinto, Sketch)
  • Has used data to influence design and improving key business metrics
  • Familiarity with HTML
  • Familiarity with A/B and MVT testing and tools such as Adobe Target and Maxymiser
  • Successful at collaborating with diverse partners communicating effectively across different levels
  • Ability to prioritize and manage complexity effectively in a busy environment
  • Bachelor’s degree in design related field
8

Digital Ecommerce Resume Examples & Samples

  • 1-2 yrs. experience in eCommerce
  • Education level: Bachelor’s degree
  • Detail oriented and thorough with ability to adapt and prioritize
  • Data entry skills
  • Microsoft Office knowledge
  • Oracle ATG knowledge a plus
9

Digital & Ecommerce Site Manager Resume Examples & Samples

  • Deeply understand Autodesk’s digital experience & eCommerce mission and strategies, help clarify business priorities for the cross-functional team, set qualitative objectives and quantitative goals
  • Relentlessly drive for continual sites improvements and deliver results that exceed quality expectations
  • Integrate usability studies, customer feedback, research and market analysis into site requirements to enhance customers satisfaction
  • Define, monitor and analyze metrics for launched sites/functionalities and feed learnings back into sites development process
  • Develop 2-3-quarter sites feature roadmap
  • Solid understanding of Waterfall and Agile methodologies
  • Strong understanding of usability best practices, information architecture principles and A/B/MVT testing
  • Familiarity with retail ecommerce best practices and web site merchandising preferred
  • Solid knowledge of customer facing ecommerce technologies landscape preferred
  • Knowledge of Site Catalyst and Test & Target are a plus
  • Proficient in effectively communicating to a wide range of audiences in both written and oral form
  • Bachelor's Degree or relevant years of experience
10

Digital & Ecommerce Leader Resume Examples & Samples

  • Partner with leaders in the digital solutions and digital customer engagement functions to support business model innovation
  • Deliver an online experience that will delight users and turn visitors into customers while maximizing overall profitability of the online business
  • Lead new thinking in the evaluation, conceptualization, design, and implementation of major new capabilities in cloud operation and digital customer experiences, ensuring technology choices anticipate future needs while effectively and efficiently satisfying short term business requirements
  • Partner with other teams to ensure a cohesive framework accelerating adoption of the operating model for our digital solutions and be the exemplar of digital customer engagement
  • Develop and run our industrial internet applications
  • Develop and implement business metrics that track service quality, effectiveness, and overall customer engagement levels and satisfaction, with the ability to create business value out of data
  • Act as a thought leader who tracks and monitors digital innovation and be part of the leadership team to drive digital transformation&
  • Serve as the driving force for constantly improving performance, scalability, reliability, availability and usability of digital systems/assets
  • Bachelor's degree in Information Technology, Information Systems, Marketing or related field of study
  • A minimum of 10 yearsexperience, with at least 5 years supporting IT for digital marketing, digital media, SaaS/cloud business analytics and/or business intelligence
  • A minimum of 5 years experience successfully developing and implementing ecommerce strategies and platforms
  • A minimum of 3 years experience with Oracle or other major ERP software and other related e-commerce software and tools
  • Ability to work out of an office located in Atlanta, GA and travel approximately 20-30% of the time
  • Leadership experience in a large multinational and highly matrixed organization
  • Focused on new business models in digital solutions requiring customer focused outcome priority vs internal IT focus
  • Change agent with energy, passion and enthusiasm to drive change and innovation
  • Ability to set own action plans and be proactive
  • Operational and project management expertise
  • Data driven mindset and strong business acumen
  • Knowledge of emerging technologies and platforms, intersection of content and technology as well as social media platforms, and the pragmatism to execute solutions practically and realistically
  • Passionate about using digital to help sales and marketing succeed
  • Highly collaborative and relationship driven, with the ability to influence and build consensus
  • Respected and proactive leader who can challenge the status quo while anticipating business needs and developing strategic, tactical, effective and efficient technology strategies
  • Proven track-record of delivering world-class, large-scale, performance critical web and digital projects on-time and on-budget
  • Customer focused mindset and takes pride in creating an engaging and informative data-driven customer journey
  • Proven success in translating business strategies into executable plans
  • Creative and driven by a desire for innovation and creation of amazing products
  • Has built highly effective teams and can attract and retain exceptional talent
  • Insight into the way that digital transformation is affecting industry and knowledge of best practices
  • Ability to translate digital trends, technologies and strategies into engaging, tactical programs
  • Can manage through ambiguity
  • Ability to work on many projects with a sense of urgency without sacrificing quality
  • Highly organized, with the ability to work under pressure and handle multiple projects while effectively meeting deadlines
  • Communicates a compelling vision; inspires others
  • High integrity and values focused
11

Digital Ecommerce Technical Lead Resume Examples & Samples

  • Commerce (ATG or other java based platforms)
  • Search & merchandising (Oracle Endeca, Fredhopper or similar)
  • Content management (Adobe CQ, OpenText ECM, Oracle WebCenter or similar)
  • Order management (IBM Sterling Order Management, Manhattan Order Lifecycle Management or similar)
  • Product information management (hybris, Heiler, Stibo or similar)
  • Digital asset management (Adobe CQ, OpentText Media Management, Oracle WebCenter or similar)
12

Deloitte Digital, Ecommerce Technical Lead Resume Examples & Samples

  • Lead a team(s) of developers to deliver end-to-end ecommerce solutions that help our clients meet customer needs
  • Own estimates and commitments around solution design and planning
  • Collaborate with your team to ensure project and technical decisions are made together
  • Create with your team the environment and support they need to succeed. You’ll be their mentor
  • Take the lead on business development, exploring sales opportunities or helping recruit the best and most talented developers in the industry
  • Work with business analysts to develop high quality agile technical specs supported by technical designs
  • Ensure that developers on your team produce software components that meet the quality and architectural standards agreed for the team, including the documentation and implementation of unit tests, scripts and test harnesses
  • Be the custodian for risk, working with programme leadership to identify and reduce risk both within your team and for the programme as a whole
13

Digital Ecommerce Senior Developer Resume Examples & Samples

  • Some experience with additional Commerce platforms (in addition to hybris)
  • Some experience with content management platforms such as Adobe CQ, OpenText ECM, Oracle WebCenter or similar
  • Some experience with order management platforms such as IBM Sterling Order Management, Manhattan Order Lifecycle Management or similar
  • Some experience with product information management platforms such as hybris, Heiler, Stibo or similar
  • Some experience with digital asset management platforms such as Adobe CQ, OpentText Media Management, Oracle WebCenter or similar
14

Digital & Ecommerce Assistant Resume Examples & Samples

  • As a custodian of the Guinness Storehouse brand play a key role in the delivery of the digital and content strategy supporting the Digital & Content Manager
  • Act like an owner and deliver programmes that deliver on: digital strategy, driving traffic and online sales, harmonising digital assets, community management, and ensure online best practice
  • Provide digital insight and understanding that enables the delivery of effective digital assets and consumer communications online
  • Show demonstrable experience of working across digital marketing, utilising best practice
  • Effectively support the wider marketing team and cross-functional teams with tourism / brand / agency partners to deliver seamless and brilliant execution
  • Proven ability to work on digital and ability to show passion for, and experience of same
  • Proven project management and team work experience essential
  • Proficient at using Google analytics, understanding of paid media and SEO and social media community management
15

Digital / Ecommerce Intern Resume Examples & Samples

  • Audit global digital properties on an ongoing basis
  • Input and score findings into database to feed into a global scorecard
  • Ensure integrity of the data that flow into the scorecard
  • Support monthly KPI reporting, including summarizing findings and calling out areas of opportunity
  • Handle ad hoc market or channel-specific data requests or questions
  • Support global product catalog and merchandising updates, QA to ensure accuracy
  • Bachelor’s degree (or in progress)
  • Previous experience working in an office setting
  • Strong computer skills, particularly in Microsoft Excel
  • Insane attention to detail
  • Quick and resourceful, with excellent time management
16

Digital & Ecommerce Insights Manager Resume Examples & Samples

  • Source, analyze and visualize data using a variety of tools and platforms as necessary, to tell the complete story. This would include both quantitative (Adobe Analytics, customer transaction and retention data, customer profile data) and qualitative inputs (chats, survey user research and other VOC data)
  • Support Digital and eCommerce (DEC) organizational goals, through analysis of the customer journey across our various site properties of autodesk.com, eCommerce, Autodesk Accounts, In-product experience etc
  • Support various stakeholders across DEC with small and large analysis projects that help measure the impact of new launches, functionality and that also help optimize existing experiences
  • Collaborate cross functionally within and outside the DEC organization to stay connected with groups within the extended organization. Proactively schedule 1:1s, probe/ask questions, gather required information for analysis and participate as a value-added cross-functional project team member
  • Come up with innovative solutions to solve data problems from simple reporting to complex analyses. Help make it easier for stakeholders to self-serve with simple reporting
  • Support the analytics infrastructure team with gathering analytics tagging requirements for new functionality
  • Regularly report on key metrics at quarterly business reviews, with interim updates as needed. (Definitely monthly and potentially more frequently.)
  • 6+ years’ experience in and solid knowledge of digital marketing and/or eCommerce analytics
  • Positive, can-do attitude – Ability to be flexible and open to changes in requirements, directions or circumstances with minimal need for reorientation
  • Demonstrated success in working with and influencing stakeholders, business partners cross-functionally
  • Knowledge of Adobe and/or Google analytics, A/B testing, advanced analytics required
  • Knowledge of visualization tools like Tableau, Qlik required
  • Strong knowledge of SQL, experience with the Hadoop ecosystem is a plus
  • Knowledge of statistical tools like R, Stata, SAS a plus
17

Digital Ecommerce & Eretailing Solution Lead Resume Examples & Samples

  • Manage the architecting, planning, designing, building and implementation of IT services including new development and major enhancements to existing systems
  • Deliver committed portfolio of projects within agreed constraints, ensure that the transitioned services have been developed to meet Operational and Service Level Requirements
  • Assist in the definition of project scope, objectives and specifications, involving all relevant stakeholders and ensuring technical feasibility
  • Produce regular project status reports, and present them to the various project committees/instances (constantly monitor and report on progress of the project to all stakeholders). Report and escalate to management as needed. Project evaluations and assessment of results
  • Manage changes to the project scope, project schedule, and project costs. Ensure compliance with standards and existing methodology as well as deliverables’ quality. Prepare and lead training activities. Create and maintain comprehensive project documentation (included users’ guidelines and training materials)
  • Serve as point of escalation, review and approval for key issues and decisions for all Service Development domains
18

Digital Ecommerce Support Manager Resume Examples & Samples

  • Bachelor’s degree in relevant field of study or equivalent years of related work experience required
  • 5+ years of IT experience required
  • 1-3 years of supervisory or field related leadership experience required
  • Lead with integrity and able to propel a team toward the completion of goals
  • Ability to analyze, articulate, and solve complex problems and concepts to make effective business decisions
  • Ability to effectively prioritize workload in a fast paced, frequently changing environment while remaining detailed and organized
  • Strong interpersonal, written, verbal communication and presentation skills, with the ability to interface effectively with individuals at various levels, both internally and externally
  • Able to succeed in a fast-moving 24x7 support organization
  • Demonstrated experience managing direct reports, systems and projects to achieve unit goals in accordance with company policies and practices
  • Strong collaboration and partnership skills to work with infrastructure, operations, development and architecture teams
  • Familiarity with a wide range of technologies, including source code management, continuous integration, issue tracking, test and deployment automation, development and operations collaboration
  • Proficiency with Product Delivery, Quality Assurance, and Deployment technologies
  • LI-NB1
19

Digital Ecommerce Program Manager Resume Examples & Samples

  • Driving financial metrics across marketplace channels
  • Create and drive growth in 3rd party Marketplaces (Amazon, eBay, etc). Improvement may include price changes to maximize margins, increasing quantity / quality of product postings, ensuring in-stock levels, modifying shipping policies and improving customer service ratings on each platform
  • Analyzing marketplace information and making educated decisions to improve customer online shopping experience (images, taxonomy, search, navigation, etc)
  • Analyzing effectiveness of marketing programs, customer segmentation KPIs, website performance and present weekly action-driven plan to impact those drivers
  • Reviewing competitors on a regular basis to understand best practices (design, marketplace designs, promos, emails, etc)
  • Developing new / innovative ways of growing sales
  • Assisting team in maintaining and improving relationships with partners and vendors
  • Knowledge of E-Commerce Marketplaces
  • Knowledge of Budget Responsibility, Managing Profitability, Process Improvement, Strategy & Planning, Analyzing Information, Reporting, Monitoring
  • High level of computer literacy
  • 5-7 years of professional experience
  • Bachelor’s degree in Marketing, Advertising, Strategy or related field preferred
  • Advanced knowledge of Microsoft Office preferred (PowerPoint and Excel)
  • Detail-oriented, persistent follow-up and an ability to juggle shifting priorities
  • Strong quantitative and analytical skills with an ability to tailor analysis to specific circumstances (e.g. familiarity with web analytics, product information management, ecommerce mechanisms)
  • Self-starter who demonstrates strong initiative, sense of urgency, and intellectual curiosity with an eye to identifying opportunities to improve the business
  • Strong organizational skills with ability to prioritize and manage multiple projects while maintaining attention to detail (strong project management skills)
  • Comfortable interacting with all levels of employees, including presenting to and supporting senior management
20

Tech Lead-digital Ecommerce Resume Examples & Samples

  • Accountable that the solution designs meet the functional requirements specified by the Sr. Business Analyst
  • Accountable that solution designs meet platform architecture. Provide feedback to the Solution Architect on architecture and design
  • Accountable that deliverables meet requirements w.r.t. reliability, availability, manageability, performance, and security and compliance
  • Coordinates Tech Leads within the Agile/Scrum teams
  • Coaches Tech Leads and developers in the Agile/Scrum teams
  • Approves the content of the release prior to release and manages inter dependency aspects with other applications
  • Supports development team in performing build automation and configuration management
  • Supports the Delivery Manager in timely provision of technical environments
  • Supports (Sr.) Business Analyst, Project Manager and Delivery Manager on managing, tracking, and forecasting of solution development
  • OG Certified at Master level or proven track record on detailed technical design, compliance and quality assurance and related business processes in relevant domain
  • Masters the eCommerce platform and the integration aspects with other platforms. Has a solid understanding of the eCommerce platform architecture
  • At least 5 years experience in eCommerce implementations
  • Experienced in Hybris
  • Experienced with coaching Tech Leads and developers
  • Experienced with estimating software development
  • Experience in working in geographically dispersed teams/multi cultural environment
  • Experience in working with software vendors to deliver a solution
21

Digital Ecommerce Senior Manager Resume Examples & Samples

  • Demonstrate an understanding of the ASEAN eCommerce landscape – diversity of the market, different players, different ecosystems, which industries lead/lag, the challenges and the opportunity
  • Build an end to end eCommerce capability for ASEAN
  • Stand up a team of 20+ people in ASEAN to support the different industry groups across eCommerce capability sets
  • Lead in shaping eCommerce opportunities with clients and internal stakeholders
  • Lead proposal development for new business opportunities
  • Interact and work with the required solutioning team (internal and Hybris) to ensure the final proposition delivers on client outcomes
  • Support our agreed alliance team and alliance partners and work closely with them in the shaping of the client proposition
  • Drive and support the definition and execution of go-to-market activities to bring new eCommerce capabilities to the market
  • Have the pulse on the market and clients, to define expectations/best practices around offering and ensure offerings are compelling and relevant
  • Lead or participate in client meetings
  • Maintain a solid understanding of digital emerging trends and Accenture Interactive offerings
  • Own the business development lifecycle: client engagement, opportunity shaping, solution development
  • Connect with our eCommerce practice regionally and globally to ensure what we do globally is leveraged by the team and equally, what we do locally can be leveraged globally
  • Lead stand-up of multi-shore, multi-location, multi-service teams
  • Engage with client stakeholders to lead mobilization efforts on client engagement
  • Be able to support post-sales process: timeline and deliverable planning, including process creation, operating / governance model design, financial tools setup, contract compliance, and resource onboarding, Support staffing and recruiting and Organize quality knowledge transfer efforts
  • Contribute to a positive work environment that influences high employee engagement
  • 10+ years’ experience in eCommerce capability build
  • Lead in creating award winning eCommerce offerings/capabilities
  • Knows how to drive ROI from eCommerce
  • Build a world class eCommerce team
  • Experience in eCommerce and digital supply chain management, across: Personalization, Localization/Multisite, Search & Navigation, Order Management, Product Catalogue Management, Checkout Management, Analytics, Core Backend Integration (e.g. CRM, Social, ERP, Payment, Warehousing) either operating or implemented (e.g. Hybris as primary focus with secondary focus across Elastic Path and other competing technologies)
  • Track record of driving technology, eCommerce and digital supply chain solution integration
  • Demonstrable credentials of articulating solutions encompassing all facets of eCommerce
  • Experience with end-to-end digital project management
  • Excellent organizational skills with the ability to multi-task, prioritize workloads and meet tight deadlines consistently
  • Team player with the ability to accomplish results and lead teams
  • Ability to work in a global, cross cultural team environment
  • English is critical, other specific ASEAN country languages would be an added bonus
  • Ideally The Candidate Should Possess The Following
22

Senior Manager, Digital Ecommerce Development Resume Examples & Samples

  • Collaborate and align with business priorities at segment and enterprise levels, to drive top line growth and improving EBIT. Manage to budget
  • Drive CVS.com technology solutions, vendor selections and delivery approaches
  • Drive strategic vitality of technology organization by focusing on business relationships, product roadmaps and capability maturity
  • Partner with business leaders to understand and clearly define needs, establish priorities and balance appropriate expectations for Digital Enterprise products and capabilities
  • Own cost, quality and timeliness of deliverables across a portfolio of such projects from planning through customer acceptance phases. Analyze the impacts of changing priorities and balance resources appropriately
  • Partner across multiple internal (Enterprise Services, IT infrastructure, Finance, Marketing, etc.) and partner organizations to assure successful implementations and effective operations
  • Define best practices and provide input into the overall technology delivery model for Digital assets
  • Lead a large scale, high-performing technology organization that follows best practices for high quality, scalable, performance tuned software
  • Ensure all applications have successful disaster recovery plans, pass all audit and compliance requirements and guarantee the highest level of security for our members, clients and our company
  • Ensure all applications are monitored for health and performance and are producing associated KPI analytics
23

ITS Digital / Ecommerce Solutions Lead-europe Resume Examples & Samples

  • Work with commercial stakeholders in the business, to shape the eCommerce technology program for Europe
  • Develop and align the region's eCommerce technology Roadmap and adoption program, ensuring in line with regions's short term business objectives, as well as building capability for the longer term
  • Use technology as a lever to step-change traffic, conversion and basket size in our current online retailing businesses
  • Manage and communicate regional requirements and expectations to the global eCommerce Capability team
  • Relentlessly drive to results – with a pragmatic, outcome focused approach. Mature approach to making trade-offs where required, to deliver business outcomes faster
  • Broker the use of global qualified technologies and partners where possible to create scale
  • Work with technology partners and eTailers to create new consumer value propositions, which have the potential to disrupt status quo, strengthen brand equity and drive sales
  • Infuse expertise/know-how to fuel co-creation and build organization capabilities in the ecommerce space both globally and regionally, enabling rapid re-application of winning concepts / campaigns
  • Track and report region's eCommerce ITS program results, assess service satisfaction. Interpret eCommerce analytical data to drive new Tech solutions that lead to improved net revenue
  • Provide eCommerce pure play vs. brick/click thinking partnership with capability team globally to invent new conversion opportunities online
  • Expertise in pure play eCommerce in Europe, along with eCommerce technologies, and experience with ecosystem of partners, I.e. DMP, Programmatic-buying, Big Data, CRM, Product Content Mgmt, eDTC performance, Online Catalog and Category Mgmt
  • Ability to communicate throughout Europe with specific knowledge of European Hypermarkets
  • Strong business acument specific to eCommerce levels that drive results and ability to pivot technology based on constant new informational inputs
  • Strong customer facing and communication skills in ecommerce area
  • Known in industry as a thought-technology leader
  • Experience managing a cross functional business team and technology stakeholders
  • Fluent in English language - Written and Spoken
24

Senior Director, Digital / Ecommerce Resume Examples & Samples

  • Lead the eCommerce team of 30+ associates across digital merchandising, content, user experience and analytics
  • Providing thought leadership and strategy to drive sustainable profitable growth for tsc.ca
  • Develop a rigorous data-driven roadmap of enhancements to drive improved customer experience and site productivity across all key digital platforms (desktop, tablet, mobile)
  • Understand and continuously monitor key website metrics (e.g. major traffic sources, purchase conversion funnel, bounce rates, etc) in order to develop a deep understanding of customer behaviour and to drive continuous improvement and revenue growth
  • Ensure that productivity of the end to end purchase conversion funnel is maximized; quickly identify opportunities for improvement; initiate and drive short, medium and long term enhancements to grow sales
  • Identify and solve opportunities for process improvement across all workflows that impact digital operations
  • Work closely with digital marketing to maximize productivity of website traffic generated through marketing activities (SEM, SEO, email, affiliates, etc)
  • Oversee day to day operation of all business side web operations
  • Act as key liaison between the eCommerce business and IT teams. Prioritize capital investments based on expected impact on site revenue and customer experience; develop business cases and other documentation to support capital investments; support development of website enhancements
  • Continually monitor industry best practices from a user experience perspective and measure tsc.ca against best in class
  • Design, build and manage an in house usability testing program to gather feedback from existing and prospective customers
25

Digital & Ecommerce Marketing Executive Resume Examples & Samples

  • Website administration of two websites on two different platforms (Lakes Distillery and Bistro at the Distillery), including new SKU set up, SEO, ecommerce promotions and content management system for page set up and editing
  • Support website development programme. Liaise with agency in testing and see through support tickets through to completion
  • Lead design and copy writing of full email marketing schedule across multiple distribution points for trade and consumers
  • Management of mailing lists and subscriber groups
  • Assist with online advertising across multiple platforms including AdWords, Facebook and Linkedin
  • Management & monitoring of all social media channels and responsibility for running three accounts - Lakes Distillery, Bistro at the Distillery and The Lakes Malt. Full customer engagement programme including seeding content for influencers and key bloggers
  • Reporting & analysis across multiple platforms, including social media, web traffic, digital advertising performance. Knowledge of analytics a must
  • Support marketing and content creation for customer storytelling and new product launches – across all revenue streams from tourism and driving footfall, Bistro diners, and spirit sales direct and through trade
  • Content & copywriting for collateral including digital and printed material, including running the company blog and news articles
  • Liaise with design and web agencies for fulfilment of briefs through to completion for email marketing, digital assets, photography, etc
  • Management of Trip Advisor profile and other online profiles including tourist information platforms. Distribution of promotional material to partner businesses and encourage collaboration on marketing campaigns
  • Filing and management of photography & artwork assets. Organising image demands on request for trade, PR and advertising
  • Set up of new customer accounts for membership clubs, pulling together Welcome Packs as sold
  • General customer service duties, including timely response to all generic Lakes Distillery enquiries alongside one other colleague & covering for holidays
  • Budget tracking and invoice administration
  • General office administration, such as data entry
  • Support external events as & where required
  • Understanding of basic HTML and SEO
  • Knowledge of Google Analytics
  • Photoshop skills (version Adobe Photoshop CC2017)
  • Must have exposure to website management and ecommerce
  • Experience in using website content management software
  • Use of Wordpress as a blog platform
  • Demonstrable experience in social media campaign management, listening and scheduling tools
  • Hands on AdWords and social media advertising campaign administration
  • Superb copywriting and proofreading skills with excellent spoken and written English
  • Ideally, have knowledge or special interest in the food and drink industry
  • Able to demonstrate an interest in our brand and show understanding of multiple business revenue streams
  • A business, marketing or management degree preferable, 2:1 or higher
  • The role will be awarded based on hands-on experience