Ecommerce Analyst Resume Samples
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Ecommerce Analyst Resume Samples
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GM
G McDermott
Gilbert
McDermott
957 Sipes Manors
Boston
MA
+1 (555) 913 8095
957 Sipes Manors
Boston
MA
Phone
p
+1 (555) 913 8095
Experience
Experience
Chicago, IL
Ecommerce Analyst
Chicago, IL
Leannon, Stiedemann and Turcotte
Chicago, IL
Ecommerce Analyst
- Maintain and provide all daily, weekly, monthly and yearly reporting from a variety of data sources to coworkers, manager and senior management
- Perform POS and Inventory data analysis to provide insights into category growth, promotional performance
- Work in a team environment in supporting team goals and improving web development engineering practices
- Provide detailed analysis of path to registration and path to purchase to improve conversion funnel
- To identify trends and to support eChannel management and decision makers with research and reporting to accelerate data driven eBusiness decisions
- Works with manager(s) to conceive and test new digital projects to meet business objectives
- Supports continuous improvement initiatives to refine existing processes and tools and to develop the next generation of activities
Phoenix, AZ
Global Ecommerce Analyst
Phoenix, AZ
Hodkiewicz, Krajcik and Kling
Phoenix, AZ
Global Ecommerce Analyst
- Monitor and improve e-store metrics and performance of customer journeys
- Manage roll outs of e-commerce initiatives
- Supporting web-personalization to improve promotional relevancy
- Analyzing performance of promotional campaigns and customer behaviour data for the online channel
- Daily monitoring of e-commerce platforms
- Ensure product data is complete and accurate
- Initiating category promotions - SEO-SEM positioning
present
Chicago, IL
Senior Ecommerce Analyst
Chicago, IL
Adams Inc
present
Chicago, IL
Senior Ecommerce Analyst
present
- Works with cross functional teams to define DSG's strategic roadmap and operational plans to execute new Omnichannel programs
- Partners with relevant functions to develop prioritization and timing of offerings (e.g. In-store pickup) through analyses of internal gaps, customer expectations, and competitive landscape
- Drives progress on Omnichannel program discovery; establishes & tracks towards key tasks & milestones
- Works with Store Operations and Organizational Development to develop and execute communication / change management strategy
- Communicates Omnichannel best practices and key learnings based on competitive analysis of key competitors and best-in-class Omnichannel retailers
- Leverages SEO software to continually assess website performance and refresh SEO strategy for specific categories and the overall website
- Manages day-to-day software vendor relationship (e.g. troubleshooting software, communicating feedback)
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Central Florida
Bachelor’s Degree in Business
Skills
Skills
- Strong analytical skills and ability to review data and translate to clear, actionable insights that lead to improvement in campaign and business performance
- Strong organizational skills, ability to handle multiple priorities
- Good project management and organizational skills and ability to manage multiple tasks
- Strong sense of individual accountability and follow-through
- Comfortable in dealing with ambiguity and ability to drive toward creating tools and new processes
- Advanced knowledge of Microsoft Office tools inclusive of pivot tables in Excel
- Possesses a strong sense of urgency, time management skills, and ability to prioritize effectively
- Provide high-level analysis and reports to company executives, including strategic recommendations to maximize sales and profitability
- Strong detail orientation
- Strong analytical skills
15 Ecommerce Analyst resume templates
Read our complete resume writing guides
1
Ecommerce Analyst Resume Examples & Samples
- Provide leadership, direction, and implementation on technical projects that affect all A&F consumer brand eCommerce sites
- Build and maintain features within A&F’s Websphere Commerce Suite environment Implement rapid changes to meet changing business and marketing requirements
- Ensure that implementations meet the required scalability and reliability required for A&F eCommerce operation
- Work in a team environment in supporting team goals and improving web development engineering practices
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field plus 60 months of exp OR Master’s degree in Computer Science, Information Technology, Engineering, or related field plus 36 months of experience
- 3 years experience in server side technologies including Java, J2EE, EJBs, Servlet, and Struts
- 3 years of development experience on the IBM WebSphere Commerce platform; w/ DB2, Oracle, or other RDBMS; and w/ version control systems
- At least one year experience using and customizing Management Center (CMC) tools including Marketing and Catalog
2
Ecommerce Analyst Resume Examples & Samples
- Capture e-commerce KPIs and analyze trends over time. Perform deep dive analysis into specific KPis to understand the underlying influencers. Manage the team dashboard that crosses all functions: Marketing, Merchandising, and Operations with a priority focus on Marketing
- Perform analyses and submit recommendations to improve the revenue opportunities for the business. Track trends within the business vs. the e-commerce market
- Determine with the e-commerce team the key performance indicators for each area and create dashboard reports regularly for the team
- Engage with the e-commerce team to optimize website, channel performance and customer segmentation
- Perform ad hoc analysis as required by senior business management
- Manage marketing reports, including but not limited to paid search, email marketing, and affiliates
- Manage report and performance by device, making recommendations for site optimization based on KPIs
- Assist with budgeting on an ongoing basis for marketing programs
- Responsible for tracking, reporting and analysis of homepage, landing page and creative tests as well as the shopping funnel to optimize online marketing and site merchandising efforts
- Research and provide competitive insight to the team in organized reports
- Provide insight into trends, identify opportunities/risk areas where appropriate
- Share KPIs with the worldwide Digital team that will roll up to the WW Dashboard. In turn, review KPIs from other regions - Europe, Japan, Korea and Australia – and identify areas for cross-regional learning
- Develop relationship with counterpart in other regions
3
Ecommerce Analyst Resume Examples & Samples
- Manage all reporting for the Puma North American ecommerce webstore
- Partner with the ecommerce leadership team to ensure a cohesive team environment where all reporting needs are executed and supported
- Partner with the head of ecommerce to ensure business objectives are achieved through constant monitoring of KPIs and constant analysis of the business
- Maintain and provide all daily, weekly, monthly and yearly reporting from a variety of data sources to coworkers, manager and senior management
- Lead weekly business review discussions, sharing Key Performance Metrics against budget and last years numbers
- Lead quarterly presentation of the Ecommerce business to PUMA senior executives
- Maintain all Adobe Analytics reporting and team access
- Maintain all SAINT product and marketing channel classifications in Adobe Analytics. Create new variable classifications when necessary
- Provide any and all ad hoc marketing analytical requests to assess performance of key marketing tactics
- Maintain, create, and manage all data segmentation in Adobe Analytics
- Responsible for querying CRM database to gain insight into the customer buying and retention cycle
- Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices
- Bachelor’s Degree in finance or business related field a must
- 2-5 years’ experience as an Analyst required with 1-3 years in Ecommerce analytics
- Prior experience in Retail, specifically footwear & apparel, preferred but not required
- Adobe Report Builder experience is a plus, but not required
- Experience with Adobe Javascript a plus, but not required
- Knowledge of Adobe Analytics Classification Rule Builder (including RegEx) a plus, but not required
- Experience with BI software, such as Tableau, a plus
- Expert proficiency with the MS Office Suite; PowerPoint and Excel
- Experience as an administrative user of Adobe Analytics (Omniture), Coremetrics, or Google Analytics a must
- Prior experience in forecasting sales and margin as well as being able to build financial models for analyzing potential future project investments
- The individual must be a high energy, driven self-starter who is able to work without constant direction. Being naturally inquisitive by looking for key site findings without being prompted to do so is essential to success in this role
- Excellent communication skills (both written and verbal), a strong work ethic, and the ability to work under pressure/meet deadlines
- Strong attention to detail with an ability to respond to last minute requests and adapt to changes in business trend
- Ability to work well in a team environment while being able to prioritize and multi-task multiple initiatives
4
Ecommerce Analyst Omnichannel Resume Examples & Samples
- Partner with cross-functional business owners (store operations, merchants, planning and allocation, fulfillment, marketing, finance, customer service) ensuring Omni-channel initiatives are taken into consideration when making operational and business decisions for Ecommerce. Anticipating and monitoring the impact of changes to the business in regard to the overall success of the Omni-channel initiatives
- Using the Dick's Sporting Goods omni-channel tools, execute daily and weekly updates to BOPIS, AOS SFS, STS and store eligibility. Participate in creation of guidelines and business rules with respect to Omni-channel applications and support
- Coordinate project working with cross-functional partners to create and maintain standardized Omni-channel reporting. Such reporting would include operational metric reporting, daily dashboards, ad hoc operational troubleshooting, as well as strategic reporting
- Aggregate and analyze reports, as well as data from multiple sources, to support Manager in overseeing and enhancing Omni-channel initiatives. Prepare data and information for projects, team meetings, PowerPoint presentations and ad hoc requests
- Participate in Omni-channel operational support activities and project work. Project work may include identifying business needs and requirements, participating in Omni-channel team meetings, additional integrated operating processes, writing test scripts and performance testing, placing test orders and performing competitive research
- Update and maintenance of departmental SOP's, FAQ's, Guides, etc. related to Omni-channel initiatives
5
Ecommerce Analyst Resume Examples & Samples
- Develop test cases and scripts with expected results from requirements documentation and business scenarios
- Execute scripts for validation and document test results
- Perform regression tests on existing business scenarios
- Create automated acceptance tests whenever applicable
- Work with HMH Technology group to implement automated tests
- Meet regularly with UAT Manager and Stakeholders to ensure alignment with business initiatives and priorities
- Participate in early stages of the project life cycle to improve test coverage and efficiency
- Define and prepare test data
- Conduct end to end testing across all functional areas
- Support defect triage and track through resolution
- Provide reporting to track results, test metrics and defect status
- Partner with system testing team to ensure quality of delivered software
- Negotiate and resolve problems and escalate as required
6
Ecommerce Analyst Resume Examples & Samples
- Work closely with our data and analytics platforms to identify areas of opportunity, which can increase traffic and revenue to the Website, then communicate these opportunities to the SEO team
- Develop reports for the SEO, leadership teams and other business areas to gain buy-in for SEO projects and report on progress of SEO
- Optimize the Website through SEO best practices, including keyword research, "SEO" tag optimization and content optimization
- Educating other eCommerce members on SEO and responding to their inquiries and ad hoc projects
7
Senior Ecommerce Analyst Resume Examples & Samples
- Collaborates with Performance Marketing team to ensure alignment on SEM/SEO ratio and minimize cannibalization between SEO and SEM efforts
- Develops the Site Optimization calendar with input from Site Merchandiser and Content Coordinators
- Collaborates with Content Managers to train Content Coordinators on collecting and creating SEO-optimized product content
- Creates and conducts SEO training for rest of eCommerce team and other relevant Dick's functions
8
Ecommerce Analyst Omnichannel Resume Examples & Samples
- Partner with cross-functional business owners (store operations, merchants, compliance, supply chain, logistics, fulfillment, eCommerce pricing and analytics, customer service) ensuring initiatives are taken into consideration when making operational and business decisions for Ecommerce. Anticipating and monitoring the impact of changes to the business in regard to the overall success of the Omni-channel initiatives
- Using the Dick’s Sporting Goods Omni Channel Engine, execute daily and weekly updates to product and store eligibility supporting Ship From Store, Buy Online Pick up and Store and Vendor Direct to Consumer programs. Participate in creation of guidelines and business rules with respect to Omni-channel applications and support
- Using the Dick’s Sporting Goods Shipping Application, execute daily and weekly updates and overrides to product shipping attributes to support providing ship options to customer during eCommerce order placement. Participate in creation of guidelines and business rules as it relates to shipping eligibility
- Aggregate and analyze reports to support manager in overseeing day to performance and results of Enterprise Order Management (eCommerce), DSG Omni-Channel Engine and DSG Shipping Eligibility
- Identify, analyze and communicate opportunities for solution improvement. Prepare data and information for projects, team meetings, PowerPoint presentations and ad hoc requests
- Update and maintenance of departmental SOP’s, FAQ’s, Guides, etc. related to Omni-channel initiative
- Develop Corporate Communications and Training initiatives in support of Omni-channel strategy
9
Ecommerce Analyst Resume Examples & Samples
- CONDUCT analysis of complex data-sets in order to understand, define and monitor the KPIs which drive ecommerce customer journeys
- SET UP reporting and dashboards for key ecommerce customer journeys including acquisition, trading and CRM
- DELIVER effective presentations of results, insights and recommendations to internal business audiences
- BUILD strong and aligned relationships with product and programme managers on the ecommerce team, and with analysts working around the business
- PERFORM ad-hoc analysis of customer acquisition and engagement initiatives and build models to help evaluate possible future products
- PROVIDE daily and weekly summary of key performance indicators within departments of responsibility and the wider business, relating to Trading, Acquisition and CRM
- ALL other duties as reasonably requested
10
Ecommerce Analyst, Inventory Management Resume Examples & Samples
- Review daily sales reports to identify category and product specific selling trends
- Develop and present seasonal/weekly merchandise inventory reports, plans, and roadmaps
- Work closely with eCommerce Planning to identify sales opportunities through effective strategic planning and hindsight analysis
- Develop and provide appropriate business analysis to influence pricing and assortment strategies
- Manage site-level inventory and make recommendations in regard to markdowns or promotions
- Work with product category Analysts to ensure the allocation of inventory to eCommerce supports the current and future inventory plans
- Communicate inventory considerations to the eCommerce and Omni-Channel Operations team
- 2+ years inventory management, allocation, demand forecasting, merchandise planning, buying or equivalent experience preferred
- Experience in Demantra a plus, but not required
- Analytically driven
- Excellent communication, presentation, and multi-tasking skills
- Highly motivated self-starter with a sense of ownership and an ability to thrive in a high-energy, fast-paced environment
- Team-oriented with strong leadership skills
- Highly proficient in Excel; experience in Tableau an added plus
- LI-JC1
11
Converse Ecommerce Analyst Resume Examples & Samples
- 0 - 4 years of wholesale or retail sales operations
- Bachelor’s degree in Business, Marketing, Communications or related degree
- 2 years of additional experience in lieu of a degree
- Ecommerce experience a plus, but not required
- Independent, detail-oriented self-starter with eagerness to learn required
- Knowledge or experience of retail E-Commerce dynamics a plus, but not required
- Advanced Knowledge of Microsoft Suite (Excel, PowerPoint, Word & Access) a plus, but not required
- Passion for Footwear, Apparel & Fashion
12
Ecommerce Analyst Resume Examples & Samples
- Minimum of 3 years of experience in retail analysis preferably in areas that include Ecommerce operations/marketing, digital analytics
- Experience working in a transaction-driven, Ecommerce environment
- Experience in a direct-to-consumer vertical such as retail or financial services
- Strong analytical skills and ability to review data and translate to clear, actionable insights that lead to improvement in campaign and business performance
- Experience with web analytics tools (such as Omniture, Google Analytics, or Core Metrics) is required
- Advanced knowledge of Microsoft Office tools inclusive of pivot tables in Excel
- Strong organizational skills, ability to handle multiple priorities
- Strong sense of individual accountability and follow-through
13
Digital & Ecommerce Analyst Resume Examples & Samples
- Extensive Analytical experience within a marketing or media organisation (client or agency). A mix of both would be perfect
- Strong analytical skills & the ability to participate in preparation of key strategic recommendations and senior management reporting
- Knowledge of evaluation of marketing and commercial ROI, conversion funnel analysis and conversion optimisation. Experience with social media and mobile measurement
- Extensive knowledge of web analysis tools such as Google Analytics, Site Catalyst, Ad-X, Webtrends, HTML, eCRM system reporting and a good understanding of mobile technology
- Demonstrable understanding of the development and execution of strong communication marketing strategies in a digital world or integration of digital as part of your 360 degree campaign
- Ideally have a background in ecommerce and data modelling including using data visualisation software
- FMCG experience highly beneficial
14
Ecommerce Analyst Resume Examples & Samples
- Compile, analyze and distribute eComm POS reports on a weekly basis
- Provide seasonal detailed analysis of style selling
- Participate in sales strategy, market meetings, post market meetings providing analysis, sharing best practices, gathering feedback and data need to achieve key growth
- Sound communication skills
- 2 - 4 years Assistant Buying/Planning
- Prior E-commerce experience
15
Ecommerce Analyst Resume Examples & Samples
- Conduct analysis of complex data-sets in order to understand, define and monitor the KPIs which drive ecommerce customer journeys
- Set up reporting and dashboards for key ecommerce customer journeys including acquisition, cross-selling, CRM and customer self-service
- Set up and run optimisation tests and make recommendations based on analysis of the tests
- Deliver effective presentations of results, insights and recommendations to internal business audiences
- Build strong and aligned relationships with product and programme managers on the ecommerce team, and with analysts working around the business
- Perform ad-hoc analysis of customer acquisition and engagement
- Initiatives and build models to help evaluate possible future products
- Provide weekly summary of key performance indicators within departments of responsibility and the wider business, relating to sales, stock, profit, and markdown versus budget and last year
- All other duties as reasonably requested
- Numerate degree of grade 2.1 as a minimum
- Experience of using all Microsoft Office packages with advanced Excel skills
- Extensive experience of using Google Analytics and experience of other web analytics and tracking tools
- Experience of using a Campaign Management Tool or CRM System
- Worked with customer data with experience in segmentation and database cleaning
- Knowledge of data privacy management would be a plus
- Excellent communication skills, both written and spoken and a willingness to engage effectively across the business
- An understanding of online, email and direct mail marketing channels preferable
- Ability to work as part of a team and but also to be self-starter
- Flexible with the ability to react positively to rapidly evolving business requirements
- Good project management and organizational skills and ability to manage multiple tasks
- Experience within a multi-channel retail environment preferred although not essential
- Proven track record of supporting, adding value to business projects through insight and analysis or email marketing performance hardworking
- All Applicants must hold valid right to work in the UK
16
Ecommerce Analyst Resume Examples & Samples
- Utilise multiple data sources and turn different data streams into a cohesive view of our customer to produce detailed digital business insights & analysis
- Ensure the tracking of A/B & MV testing scenarios in partnership with the eCommerce Coordinator
- Produce regular reporting and periodic research into key consumer segments and digital product usage
- Define & Optimize main KPIs to support eChannels monitoring
- Ensure that the relevant formulae are implemented based on historical data, seasonality & business variables
- Maintain & adjust the forecasting based on actual results & key learnings throughout the year
- Assist in the definition and ensure the tracking of business targets for the Channel
- Degree in quantitative field such as Statistics, Mathematics, Econometrics, Applied Analytics, Operations Research, Accounting, Business Management, Economics, or Finance required
- 5 years of experience with web/mobile analytics, metrics gathering, reporting and analysis
- 3 years of experience with A/B and MV testing management
- Advanced proficiency in predictive modeling, forecasting and other statistical analyses
- Advanced proficiency in Adobe Site Catalyst, Excel, Cognos and related data-analysis software
- Advanced eCRM expertise
- Experience in a multi national, cross channel environment a plus
- Fluent in English and in French
17
Senior Ecommerce Analyst Resume Examples & Samples
- Oversee the development of Aramark’s direct sale website so that the user (business and consumer) is able to effortlessly navigate and use website features and functionality to create a seamless user experience
- Use site metrics tools to track site traffic, performance, and page views then produce reports for site owners
- Manage budget in key areas including content creation and design, e-commerce, online tracking and analysis, new site concept development, and search engine marketing
- Apply new technology, media, interactive research and emerging standards related to internet marketing and digital media
- Collaborate with external partners such as agencies to assist with data collection and reporting
- Lead driving core insights from the data to suggest, create and execute multivariate or a/b/c tests that drive fundamental improvements to the site experience
- Ability to manage multiple programs concurrently
- Process development skills, ability to keep work flowing whilst minimizing problems and delays
- An understanding of digital and traditional marketing and media disciplines
- Ability to identify key needs or gaps and provide leadership to close those gaps
- Works effectively both independently and as a member of a cross functional team
- Exhibits high degree of pro-activeness in analyzing customer behavior using available data to influence changes in the website
- Using strong analytical skills provides insights as well as recommendations for changes and convinces key company decision makers of business benefits of the proposed solutions
- Understanding of basic marketing fundamentals, E-commerce, content creation and integration, campaign development and marketing promotion
- At least three to six years of working with standard clickstream analysis tools: Omniture, Clicktracks, Web Trends , HBX, CoreMetrics, etc
- Two to three years experience in advanced web analytics methodologies such as experimentation and testing, competitive analysis, surveys and market research
- Three to five years of working in an online ecommerce or online support environments
- Experience in SEM (Search Engine Marketing)/PPC (Pay Per Click) and SEO (Search Engine Optimization) strategies and analytics
18
Ecommerce Analyst Resume Examples & Samples
- Set-up, maintain and optimise eContent dashboards
- Work with the Category Teams and Account managers to review, analyse and optimise eContent on the Route to Market Ecommerce platforms
- Implement ongoing audit of online catalogue and identify areas of the business where improvement is needed and propose corrective action plan
- Support the account managers with online sales performance review and work collaboratively on implementing corrective actions when required
- Support the Category Teams and relevant stakeholders in optimising the internal eContent Management process
- Leverage online behavioural insights and rends to drive online performance and leverage expertise across the organisation
- Where possible, evaluate efficiency and effectiveness of online activation campaigns and produce actionable insights for better ROI
- Prior experience as sales/business analyst is critical
- Prior exposure to Clavis Insight tool is a plus
- A strong analytical mind– Ability to understand and manipulate large amounts of data and leverage insights to drive commercial decisions
- Ability to accurately make sense of online data and be creative with data manipulation
- Digitally savvy – strong interest for technology and ecommerce and knowledge of digital marketing concepts and techniques (ie. eContent, SEO, email marketing, display advertising, web analytics)
- Comfortable with complexity, ambiguity and out of the box thinking
- Excellent reporting skills
19
Senior Global Ecommerce Analyst Resume Examples & Samples
- Bachelor's degree in Finance, Economics, Accounting or equivalent. MBA is a plus
- 6 - 8 years analytical experience working in an eCommerce or retail environment
- Proven leadership experience
- A successful candidate for this position is energetic and motivated, and possesses strong interpersonal, communication, and analytical skills
- Expert level knowledge in Excel and other Office tools
20
Digital Analyst / Ecommerce Analyst Resume Examples & Samples
- Interact effectively as either a leader or as a member of a team and work collaboratively with other departments
- Listen to customers (e.g. staff, etc.) and to understand and respond positively to their requests
- Adapt to changing assignments and multiple priorities
- Manage multiple tasks and successfully meet deadlines
- Ability to absorb information quickly and see initiatives through to completion on schedule and budget
- Excellent communication skills, including experience in preparing written and oral reports
- Strong interpersonal skills with supervisor and staff populations
- Superior organization, prioritization, and self-motivation skills
- Strong expertise using SEO tools (Raven, SearchLight, etc)
- Strong operational skills with web analytics tools. Work with Omniture Site Catalyst, Omniture Data Warehouse preferred
- Strong expertise in keyword search (using tools like GoogleAdwords, Wordtracker, Keyword Discovery etc.), keyword build-out, and knowledge of criteria of leading algorithms
21
Digital Interactive Ecommerce Analyst Resume Examples & Samples
- Spring Boot / Java
- OpenShift
- IBM WebSphere Commerce
22
Ecommerce Analyst Resume Examples & Samples
- To identify trends and to support eChannel management and decision makers with research and reporting to accelerate data driven eBusiness decisions
- Continuously track and optimise online acquisition campaigns in partnership with the Acquisition Coordinator
- Ensure all eBusiness activities & KPIs are tracked and aligned with CRM team
- Provide detailed analysis of path to registration and path to purchase to improve conversion funnel
- Key elements to this role include producing regular reporting and periodic research into key consumer segments and digital product usage, as well as defining & Optimizing main KPIs to support eChannels monitoring so successful candidates will need
- Good business acumen and confidence to present back insight to the wider team
- Significant online retailer experience – highly desirable
- Understanding of Ecommerce web analyst and Web analytics
- Google analytics premier and Knowledge of Omniture – highly desirable
- A broad / good experience of mobile analytics and app analytics
23
Senior Ecommerce Analyst Resume Examples & Samples
- Write routines to clean and prepare data for analysis. Ensure data can be easily loaded into analytical tools
- Develop a data model incorporating both Hasbro internal and third-party data. Identify data sources and catalog metadata. Understand relationships between datasets. Maintain and update data model as new data sources are identified
- Maintain architecture plan to accommodate existing and future datasets. Create business processes for on-boarding new data sources
- Advise on appropriate infrastructure and tools for data storage, ingestion, preparation, and maintenance. Understand how business requirements map onto infrastructure needs and toolset
- Coordinate with Enterprise Architecture team to translate business requirements into detailed specifications and architecture plans
- Manage Analytics projects and conduct analysis. Prepare results and communicate findings to stakeholders. Projects may be small, one-time requests or larger, ongoing programs
- 5+ years of experience in Data Engineering, Analytics, consulting, or a related data/quantitative field
- 3+ years of experience working in an analytical ecommerce role
- B.S. in a quantitative field (e.g., comp sci, engineering, economics), advanced degree preferred
- Hands-on experience with next generation data storage tools and methods (e.g., NoSQL, Hadoop, Spark) as well as associated data modeling tools
- Intermediate to advanced knowledge of data preparation tools (e.g., Alteryx, Datameer, Informatica, Teradata, Tamr)
- Intermediate to advanced SQL skills, must be able to design and optimize queries and create data structures
- Knowledge of scripting languages like R, Python, PERL, UNIX shell, Javascript a plus
- Knowledge of statistical package like R, SAS, SPSS, Matlab, Knime, Rapidminer a plus
- Excellent written and verbal communication skills – experience working with business stakeholders and senior leaders
- Strong project management capabilities, able to coordinate multiple projects and prioritize a variety of incoming requests
24
Ecommerce Analyst Resume Examples & Samples
- Create seasonal sales plans by brand in collaboration with merchandising counterpart
- Maintain in-season forecasts in collaboration with merchandising and maintain monthly OTB projections
- Recap and analyze actual sales results and variances to plan and LY to the broader team
- Create and maintain accurate weekly and monthly forecasts
- Analyze and validate sales and inventory needs for seasonal peaks and marketing initiatives
- Maintain inventory levels and size in-stocks in key 'never out' basic styles
- Collaborate with merchandising to assess inventory risks and opportunities on a weekly and monthly basis
- Perform ad-hoc reporting analysis based on historical performance and product/class attributes
- Analytical and quantitative skills with an ability to gather and manipulate data to problem solve and drive decision making
- Advanced excel skills, including pivot tables, vlookups and formula writing
- Comfortable in dealing with ambiguity and ability to drive toward creating tools and new processes
25
Ecommerce Analyst Resume Examples & Samples
- Serves as day to day liaison between the digital marketing team and the IT organization through attendance of daily meetings and product ownership
- Organizes, prioritizes and assigns work to web content, web development, and IT resources and external agencies according to department guidelines and leadership direction
- Plans, organizes, designs, creates and implements projects to accomplish business goals
- Plans and executes A/B and Multivariate experiments, analyzes and reports results, and plans and executes product enhancements informed by findings
- Creates, analyzes, and refines reports that measure business impact of eCommerce platform
- Provides key insights regarding performance of the eCommerce platform and identifies additional opportunities
- Establishes and maintains dashboard and analytic reporting for the eCommerce platform, including reports for management which focus on key insights
- Analyzes and reports all key performance indicators for multiple product lines within Republic Services’ eCommerce business
- Works with manager(s) to conceive and test new digital projects to meet business objectives
- Communicates with internal and external customers for relevant input to develop and implement successful projects
- Analyzes and understands customer needs related to eCommerce based various information and web based sources
- Uses information received to make recommendations to support and influence business goals and objectives
- Bachelor’s Degree (required)
- Minimum of 3 years of experience in digital marketing (required)
- Working knowledge of web languages, content management, web development and web analytics
- Working knowledge of digital marketing (eCommerce, search engine, email, mobile and/or social)
- Bachelor’s Degree in Marketing, Economics or Communications
- Strong active analytical curiosity and creativity, as well as a flexible critical thinker and problem solver
- Able to work diligently and independently, but according to direction and within pre-set guidelines
26
IT Sales & Ecommerce Analyst Resume Examples & Samples
- Contract till end of 2017
- Support the achievement of business objectives in the Commercial function by contributing to the conceptualization, solution and delivery of an integrated Sales & E-Commerce capabilities to Taiwan business users
- To act as the SME in the Sales & E-Commerce domain, providing expertise advices and industry best practices to our Business Partners
- At least 3-5 years IT experience, preferably in a multinational FMCG company with at least 2 years commercial IT experience
- Strong Commercial IT business processes and technology expertise
- Overall understanding of key business and system processes
- Business domain knowledge in Point of Sales solution, E-Commerce website
- Communication, Negotiation and Influencing skills
- Strong business English and Taiwanese communication
- Able to communicate and coordinate business requirements into technical requirements within a technical outsource environment
- Ability to work independently as well as within a team. Should be able to tackle issues as they arise independently however also be knowledgeable as to when to escalate issues and questions when necessaryInformation Security
27
Ecommerce Analyst Resume Examples & Samples
- Working over the entire development cycle which generally starts from the gathering of business requirements to the testing and go-live of the system
- Gathering internal and external client business specifications
- Create specification documents of functional and non-functional requirements for new features, functionalities, and enhancements to meet the specified business objectives
- Coordinate effectively with the stakeholders and technical staff. And collaborate with cross-functional team members; business owners, product management, UXD, IT, BAs, QA, operations, and vendors, to review requirements
- Partner with stake holders and users in a variety of operational tasks such as promotion and campaign support, content management, investigate issues reported by customer services, etc
- Maintain quality control of digital development and changes
- Assist in maintenance and development of the procedure guide and knowledge database
- Effectively, consistently, and proactively communicate issue status, and related information to cross-functional teams at all levels
- 5+ years business analyst experience within a digital commerce team
- Master degree or an equivalent combination of education
- Expert in digital commerce front and back-end processes and system like Demandware, Sales Force, Marketing Cloud, SAP,
- Effective verbal and written communication skills for interaction with internal stakeholders, vendors, senior management and staff in English
- Comfortable working both independently with minimal supervision and closely in a team environment
- Hands-on and hardworking nature
28
Ecommerce Analyst Resume Examples & Samples
- Collaborate with members of the Amazon.com Sales team as well as Merchandising, Brand Marketing, and ecommerce teams to provide analytic support to measure performance of marketing and trade efforts. Guide end-users in identifying key performance indicators for their areas and then build appropriate reporting that provides insight into the performance of initiatives and approaches within each area
- Help drive in the design and development of Business Intelligence (BI) applications and predictive analytics tools in order to automate and socialize KPI reporting within the organization
- Collaborate with Marketing Operations team to optimize AMS and AMG programs with Amazon. Coordinate development of analytics to enhance performance and drive awareness
- The person must have an established record of accomplishment in eCommerce Analytics or similar role. The candidate must be a strong communicator and have a sharp analytical approach. The candidate must be comfortable working in a matrix environment
- Previous analytics experience and technical qualifications
- 1+ years of direct and hands-on eCommerce experience providing solutions in a large global company
- Experience applying an ecommerce lens to segment and category growth
- Experience overlaying web experience data over POS Sales data, Invoice Sales data, and supply chain and operations metrics to provide a holistic program for online growth
- Experience with Business Intelligence & reporting tools such as Tableau, Qlikview, Business Objects or Cognos is an asset
- Experience with Amazon.com business analytic tools (Vendor Central, ARA Premium, AMS Reporting) a plus
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Senior Ecommerce Analyst Resume Examples & Samples
- Understands customer shopping behavior as it pertains to attribution, and identifies variances and opportunities for optimization in specific categories. Conducts regular audits of each category and performs business reviews with the site merchandising team, partnering with the Attribution Analyst to provide supporting data on attribute usage and conversion. Proposes recommendations and gains alignment on the best course of action, and coordinates any resulting tasks to be performed
- Advises technical details for attribute creation where further guidance is needed by Attribution Analyst or the business, including defining the attribute's values, determining the best process for implementation, and articulating complex requirements to IT. Follows through post-implementation and validates that the appropriate front-end configurations were applied
- Governs data integrity and front-end configurations of existing attributes, and directs updates to be made by Attribution Analyst. Identifies where knowledge gaps may be causing discrepancies and coordinates appropriate training with Content and Site Merchandising. Also identifies process improvement opportunities to reduce user error, or systemic solutions to reduce workload
- Supervises attribute requests to ensure they are being completed in a timely manner and provides support where needed. Coordinates necessary milestone tasks with Attribution Analyst as outlined on the team's roadmap to meet deadlines and avoid delaying dependent projects
- Partners with the taxonomy, search, and SEO teams to understand interdependencies and ensure that their attribute needs are being represented during the implementation and maintenance process
- Coordinates defect resolution related to feeds and functionality with the IT, MDM and WSC teams and supports troubleshooting process. Also assists in defining business requirements for new functionality and supports user acceptance testing
- 3 -5 Years of eCommerce, Merchandising, Data Management or related field
- Possesses a strong sense of urgency, time management skills, and ability to prioritize effectively
- Strong affinity for process improvement and exceptional deductive reasoning
- Ability to manage multiple key projects concurrently
- Comprehension of online analytics, with the ability to provide meaningful insight
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Ecommerce Analyst Resume Examples & Samples
- Builds and analyzes forecasts, makes recommendations and incorporates historical and market intelligence data into current forecast and seeks to continuously improve forecast accuracy by tracking and performing root-cause analyses to improve both forecast methods and processes
- Implements consistent and profitable replenishment strategies and practices to achieve specific fill rate targets, understands the technical requirements of eCommerce customers and works closely with the internal supply chain teams to guide the direction of procurement and fulfillment activities
- Coordinates cross-functional research activities to reconcile significant forecast variances and refines the forecast model to reflect updated sales and marketing assumptions and prepares supporting analytics for key meetings and decisions as it relates to assortment changes; thus increasing inventory productivity
- Works with key internal stakeholders to improve supply chain fulfillment using the latest internal and external information by tracking shortages to update forecasts and identify distribution gaps (by customer, by mixing center, etc.)
- Ability to express point of view based on analytics
- Demonstrates good level of customer service, identifying and responding actively and with sensitivity to the needs of all internal and external customers
- Demonstrated ability to thrive in a fast paced, rapidly changing environment
- Knowledge of web pricing, online selling, digital marketing, and e-commerce
- Must be an expert in Excel (modeling, large data set analysis, data visualization), and Microsoft systems
- Must be able to learn new web portals (retailer web portals)
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Ecommerce Analyst Resume Examples & Samples
- Maintains competitive price data collection and analysis, reviews market trends for pricing and maintains events in the Trade Suite system
- Ensures price management in the system is consistent to avoid price discrepancies, executes periodic price adjustments, loads pricing data and sets up online promotional spiffs for clearance products
- Builds and maintains product catalogs for existing and future product lines, researches and compiles relevant attributes for each of the various products and reviews them periodically for accuracy
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Ecommerce Analyst Resume Examples & Samples
- Have a passion for analytics and problem solving
- Excel in a fast-paced environment independently and part of a team
- Have a unique ability to get into the details and work through challenging problems, and communicate insights to various teams across the organization
- Bachelor’s degree or equivalent work experience- degrees in finance, statistics, mathematics, business and or marketing a plus
- Extensive experience with Microsoft Office Suite (Excel and PowerPoint high proficiency)
- 1-3 years of experience with web/mobile analytics, metrics gathering, reporting and analysis required, in addition to
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Ecommerce Analyst Resume Examples & Samples
- Supports execution of attribute creation and maintenance by validating requests against best practices and system limitations, and pulling data queries to prepare the project. Submits approved requests to IT Systems teams and follows through implementation
- Assists in determining how attribution should be structured in eCommerce systems to cohesively align with site taxonomy across product divisions, aid efficiency of business users, and speed search index performance
- Supports data migration efforts for new sales catalogs by addressing best practice questions during the process, documenting the attribute strategy, and submitting necessary requests to update attribute structure
- Analyzes customer usage and conversion related to existing attributes, reviews results, forms recommendations, and executes maintenance needed to sustain a productive attribution program
- Optimizes customer experience by configuring attribute metadata to align with merchandising goals, and reviewing each product category seasonally to identify gaps in refinement
- Provides ongoing training to Site Merchandising and Content, assistance through the attribute process, and troubleshoots system issues with the team. Also audits the site regularly to ensure integrity of attribute data and that best practices are being followed by the team
- 1 – 3 years
- ECommerce, Merchandising, Data Management or related field
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Ecommerce Analyst Resume Examples & Samples
- Be highly analytical with an ability to aggregate, manipulate and synthesize data
- Have a unique ability to work through challenging problems and communicate insights to various teams across the organization
- Have a natural sense of curiosity and a drive to understand data and website behavior
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Global Ecommerce Analyst Resume Examples & Samples
- Manage roll outs of e-commerce initiatives
- Optimization of marketplaces
- Training business units
- Analyzing performance of promotional campaigns and customer behaviour data for the online channel
- Supporting web-personalization to improve promotional relevancy
- Initiating category promotions - SEO-SEM positioning
- Identify targeted key word list for our product lines
- Monitor and improve e-store metrics and performance of customer journeys
- Identify and fix issues that affect online conversions/sales
- Requirements documentation
- Ensure product data is complete and accurate
- Daily monitoring of e-commerce platforms
- BA/ BS Degree
- Experience on how to improve growth of online businesses
- 3+ years of experience with major e-commerce platforms (Magento or Hybris or similar)
- 3+ Years of experience in dealing with major marketplaces platform
- 3+ Years of Vendor / Third Party Management
- 3+ Years of Knowledge of Google Analytics and Google Adwords
- Demonstrated Experience with SEO and SEM
- Experience with Facebook and Twitter ads is a plus
- Campaign Management experience (online,offline, pay per click)
- Mobile Apps´knowledge
- Experience dealing with a globally dispersed team
- Business Relationship Management
- Highly effective communication / presentation skills
- Proven ability to be flexible and work hard, both independently and in a team environment
- Willingness to work occasionally outside of normal business hours and travel globally on occasion
- Excellent English oral and written communication skills, additional language skills ideal
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Ecommerce Analyst Resume Examples & Samples
- Investigate eCommerce requirements, problems and opportunities across multiple platforms, seeking effective solutions through improvements in functionality or user experience
- Validate proposed developments across multiple platform, testing approaches to ensure alignment with technical requirements and business need
- Assess the impact of proposed developments to people, processes, metrics and systems, and ensure that this is communicated clearly and thoroughly to all relevant internal and external stakeholders
- Evaluate and prioritise internal support queries and feedback requests from across the business, ensuring that anything with immediate business or customer impact is dealt with as a matter of urgency. This reactive support work is to be managed alongside the other elements of the role
- Qualified to degree level (or equivalent), preferably in an analytic or technical subject e.g. Mathematics, Statistics, Information Technology or Computer Science. Candidates holding a CIM Diploma in Marketing or Digital Marketing would have a distinct advantage
- At least 2 years’ experience in an analytical position within an eCommerce team, preferably within the retail or FMCG sectors
- Demonstrable understanding of eCommerce KPI reporting and analytics (including, but not limited to, Google Tag Manager and Google Analytics)
- Knowledge and project tools and methodologies (PRINCE2, SCRUM, Jira and Confluence)
- Able to clearly and simply communicate your insights to a diverse set of stakeholders
- Able to work confidently with colleagues as part of a multi-disciplinary team to deliver analytical projects on time and on budget in a fast-paced environment
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Commercial Ecommerce Analyst Resume Examples & Samples
- Under general supervision, this position is responsible for operational execution and support of various eCommerce programs and services, including but not limited to: data entry, customer management, account creation, customer service and support, second and third level support, vendor management
- Participates in direct commercial customer and store teammate interactions, both in the field and through support and operations interactions as well as remote interactions
- Reviews and evaluates business development opportunities via Shop Management System(SMS) offerings to customers, providing documented feedback to SMS partners of technology and functional improvements required to maintain quality brand products
- Provides the highest level of customer service by resolving customer technical issues and billing or finance questions and providing education and/or training
- Execute and often develop operations analysis that is actionable and provides insight to drive operational performance
- Provide forecasts based on historical and current data trends. Explain any anomalies and trend shifts
- Elicit, analyze, validate and interpret data
- Write reports and present results based on research, providing guidance and recommendations to the Commercial Operations team
- An analyst must ensure that the material being presented is accurate and complete
- Support Commercial Operations team through analytics and reporting
- Help support and measure key POCs and future business models with analytics and insights
- Compile and hold key competitive intelligence
- Overnight travel may be required
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Ecommerce Analyst Resume Examples & Samples
- Propose solutions to increase data integrity based on results of analysis
- Define and maintain value standards for customer facing attributes
- Update attribute and attribute values in Content master system
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Ecommerce Analyst Resume Examples & Samples
- Maintain continuity of work operations by documenting and communicating needed actions to management; discovering irregularities; determining continuing needs
- Execute content changes on the website while continuously monitoring website content for errors
- Compile data across multiple platforms into a simple reporting method
- Collaborate with internal data department to setup new part numbers and transition the existing numbers
- Act as the department liaison for all customer service related inquiries
- Maintains rapport with customers, managers and employees
- Resolve administrative problems by analyzing information; identifying and communicating solutions
- Complete administrative projects by identifying and implementing new technology and resources
- Assist in the development and deployment of different reporting procedures/methods
- All other duties assigned by Content team
- Bachelor’s Degree in Business Administration, Marketing or related field preferred
- Familiarity with market research, consumers’ behavior and marketing techniques
- Hands-on experience with web technologies
- Knowledge of project management tools
- Advanced Microsoft Office skills, particularly in Excel
- Strong collaboration, communication and interpersonal skills
- Experience in Marketing or Technology
- In depth understanding of web design and web software preferred
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Web / Ecommerce Analyst Resume Examples & Samples
- Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones
- Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk
- Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff
- Assists more senior associates in achieving business results by
- Previous experience as an analyst in marketing or revenue management is preferred
- Travel industry experience and working knowledge of web analytics and performance measurement would be considered significant pluses
- Bachelor's degree with coursework in statistics, operations research, or other quantitative disciplines preferred and/or at least 4-6 years relevant experience in web/e-commerce required
- Constant awareness of internal clients tracking and analysis goals
- Maintain effective methodology and internal process for conversion tracking across all marketing websites
- Report on user activities including site visits, navigation, behavior, lead generation, purchases and redirection to other sites
- Maintain easily digestible monthly marketing reports that provide insight into consumer behavior and recommendations for enhancement
- Ensure accurate, reliable, timely and proactive delivery of information
- Interface with the entire marketing team to provide the data necessary to develop effective online marketing campaigns
- Extensive use of Microsoft Excel to import data and prepare reports
- Ability to use advanced analytics software to prepare analyses: Adobe Analytics, Adobe Target Standard, Adobe Dynamic Tag Manager, Adobe ReportBuilder, Cognos Reporting, Google Analytics, Foresee (Answers) and OpinionLab. Experience with these software programs is highly preferred
- Knowledge and experience with HTML, CSS and JavaScript is preferred
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Digital Marketing Ecommerce, Analyst Resume Examples & Samples
- Assists the organization make data-driven business decisions across The Venetian and Palazzo digital touch points
- Supports the eCommerce & Digital Marketing and Product teams, in ongoing reporting and synthesizing analysis across the groups to identify trends, uncover insights, and deliver recommendations to accelerate the online channel
- Formulate recommendations to optimize online advertising, web site performance, email marketing campaigns and other acquisition channels
- Make product specific suggestions based on quantitative analysis regarding website usability and best practices
- Partners with Revenue Management and Enterprise Analytics teams to proactively determine future inventory needs and to resolve under-performing campaigns
- Analyze and develop site path analysis with emphasis on increased conversion and ROI
- Manage periodic reporting and analyses
- Suggest A/B testing scenarios and manage statistical analysis and reporting process
- Create and manage key departmental forecasting tools
- Manage requests for proposals and other necessary documentation to facilitate acquisition of additional analysis tools
- Act as key analysis resource for the direct FIT channel
- Consistent and regular attendance is an essential function of this job
- 21 years of age
- Bachelor’s degree or equivalent experience is essential
- Degree in Econometrics, Economics or Statistics, preferred
- Ability to communicate clearly and effectively in English, both in spoken and written form
- Must be able to obtain and maintain all required licenses, such as a valid Nevada Driver's License, Alcohol Awareness (TAM) card, Gaming Control Card etc. and any other certification or license, as required by law or policy
- Minimum of 3+ year’s analytics experience in online business/eCommerce environment
- Working experience in Python, R, SQL, SAS, Visual Basic
- Experience in data reporting and visualization tools (Klipfolio, Tableau or Spotfire, etc.)
- Expert in Microsoft Excel skills
