Analyst, Ecommerce Resume Samples

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R Zboncak

Rogelio

Zboncak

45378 Krystina Hill

Detroit

+1 (555) 493 3791

45378 Krystina Hill

Detroit

Phone

p +1 (555) 493 3791

Experience Experience

Chicago, IL

Senior Analyst Ecommerce

Chicago, IL

Pouros, Brown and Davis

Chicago, IL

Senior Analyst Ecommerce

Perform ad-hoc analysis, communicate insights and suggest improvements based on data and observed trends
Work with other analysts across e-commerce organization to develop best practices and share insights
Stay current on emerging web measurement trends
Develop and maintain daily, weekly, monthly dashboards. Participate in weekly business reviews meetings. Identify POS trends, Lost Buy Box and Out-of-Stock issues and opportunities for optimization of sales and margin
Collaborate with global ecommerce team to generate and optimize international KPI reporting and analytics for strategic regions. Leverage partnerships with Amazon team to develop validated reporting, utilizing consistent methodologies, for all segments and regions
Help drive in the design and development of Business Intelligence (BI) applications and predictive analytics tools in order to automate and socialize KPI reporting within the organization
Collaborate with Marketing Operations team to optimize AMS and AMG programs with Amazon. Coordinate development of analytics to enhance performance and drive awareness. Drive monthly review process to socialize progress within marketing programs

Phoenix, AZ

Senior QA Analyst Ecommerce

Phoenix, AZ

Hodkiewicz-Prosacco

Phoenix, AZ

Senior QA Analyst Ecommerce

Provides leadership to more junior testing staff and performance assessment feedback to the Delivery Manager
Participates in team meetings, working with developers, business analysts, project managers, user advocates, and other testers, local and remote
Leads and executes test case reviews
Leads an ongoing process of improving test efficiency and accuracy through the use of better processes, tools, ideas, and infrastructure improvements
Makes testing assignments to team employees and contractors
Manages training/technical issues with testing tools and participates in tool selection
Develops or reviews detailed test plans

present

Phoenix, AZ

Senior Business Analyst Ecommerce

Phoenix, AZ

Hayes, Barrows and Boehm

present

Phoenix, AZ

Senior Business Analyst Ecommerce

present

Develop an insight framework to derive consumer-centric actions from unstructured feedback originating from multiple customer touch points
Develop and constantly innovate a centralized knowledge database of all events that have impacted and that might impact the business’ performance
Performance Marketing
Develop a set of business relevant apps to facilitate self-service analytics
Work with a set of tools to analyze data on a recurring basis in order to drive insights into the business and demonstrate impact on key KPIs
Test data accuracy and quality across all eCommerce reporting systems by developing monitoring modules
Business Planning

Education Education

Bachelor’s Degree in Business

University of Memphis

Bachelor’s Degree in Business

Skills Skills

Proficient in SQL and possess good working knowledge of Excel and PowerPoint
Strong analytical and critical thinking skills; ability to break down complex problems
Demonstrated strong proficiency at an advanced level in SQL, Microsoft Excel and PowerPoint
Ability to act very quickly within a fluid environment
Advanced statistics competencies. Capable of building probabilistic models in excel or other statistical tools
Excellent data visualization and communication skills, including the ability to clearly and effectively communicate and present findings to stakeholders at all levels
Ability to develop and analyze user experience tests using Monetate, Optimizely, Maxymizer, Adobe Target, or other split-testing platform
Proven ability to self-check work to ensure results are error-free
Technical acumen: understand how to use unique customer and campaign identifiers in order to analyze performance and develop testable personalized experiences
Possess a general knowledge of what can be accomplished using “front end” web technologies and web API’s

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Planning Analyst, Ecommerce Resume Examples & Samples

Key contributor in the preparation of merchandise and financial reporting, on a weekly/monthly basis as well as seasonal hindsight reviews
Drive continuous improvement in efficiency of development and distribution of reports, identify new ways to interpret business results, and assist in designing new approaches to integrate data from multiple sources
Review and assess sizing opportunities for the eCommerce channel through detailed analysis and ongoing review of size selling
Create general guidelines for size breaks for all ongoing and new businesses
Manage all markdowns for the eCommerce channel with guidance from the Planner and Sr. Planner
Coordinate all promotions for the eCommerce channel while partnering with the eCommerce Operations Coordinator to accurately and effectively execute on the company website
Serve as back-up to the Planner and Sr. Planner
Actively participates in cross functional meetings
Shares and incorporates best practices into work
2 - 3 years retail experience desired or in an analytical field
Demonstrates good listening, written and oral communication skills, effectively and clearly communicates, reflecting an appropriate sense of urgency and attention to detail
Ability to work cross-functionally with a variety of business partners
High level of attention to detail
Strong time management skills
Advanced skills with Excel and other Microsoft Office applications, including the ability or aptitude to learn technical applications quickly Computer/Technological skills
Advanced knowledge and experience with Excel, Micro-strategy, Word & PowerPoint
Experience utilizing Access a plus
Experience using statistical software a plus

Analyst Ecommerce Business Integrations Contact Center Focus Resume Examples & Samples

Manage issues log and tracking for systematic issues reported for Customer Contact Center applications including Verint Impact 360, Siemens OpenScape, and the 3rd party Ecommerce Order Management System
Work with partners and IT on issue resolution
Provide meeting oversight, including development of agenda, meeting facilitation, meeting recap, and issue follow-up
Provide reporting and analytics support through
Strong knowledge of Customer Contact Center business practices with a minimum of 5 years of experience
Must be detail oriented and have strong organizational skills
Ability to lead meetings and prepare meeting agendas and recaps
Ability to prepare and present information in business terms
Willing to work extended hours to meet deadlines when required
Strong working knowledge of Contact Center applications including ePiphany, OpenScape, Impact 360 (Verint), WM, Island Pacific, JDA, and VBL
Proficient with Outlook, Word, Power Point
Access Database skills preferred
Microsoft Project skills preferred
Working knowledge of Verint Impact 360 (WFM, QM, and Speech Analytics), and Siemens OpenScape preferred
Knowledge of Fulfillment Center WM applications preferred

Lead Business Analyst Ecommerce Resume Examples & Samples

Become SME for detailed end to end ecommerce platform current state. Inform and support TPMs in understanding tradeoffs and impacts as well as options for key strategic growth and feature development
Staffing and supporting a team of high performing contract and FTE BA resources, instill consistency and quality via tools and processes
Communication, tracking and collaboration with product, UX, program and engineering to ensure alignment, highlights and escalations to Sr. Director on a regular basis
Develop best practices introduce tools and approaches to support optimal methods and approaches to ensure stories are developed rapidly, accurately and with consistent information across the team
Attend weekly meetings with TPM, UX, Program and Engineering. Help to foster a culture of commitment and action and ensure impediments and risks are well understood and have the right information to make informed decisions about how to mitigate/proceed
Proficient to expert in: Process
Ability to think holistically about systems and customer
Ability to understand and depict end-to-end customer flows as well as understand and explain meaningful back end systems and processes
Ability to think "at scale" and support sustainable processes and best practices to develop and maintain a high performing team of Bas
Solid verbal communication skills, with experience presenting to all levels of clients and co-workers
Excellent time management skills
Previous supervisory experience strongly desired
7-10 years of industry experience in a well-established, business analysis/product architect role with a proven track record of success
Candidates must be well-versed in agile/scrum methodology and have demonstrable working knowledge of maintaining a well groomed backlog, development comprehensive user stories, working collaboratively with engineering, UX, product and business stakeholders to develop meaningful stories and epics
Must possess a deep understanding in related creative tracks. Specifically design as well as interactive development, copywriting and content strategy

Quality Analyst, Ecommerce Systems Resume Examples & Samples

Conduct QA testing activities on e-commerce team initiatives
Understanding requirements to write test scripts
Write test cases and detailed steps with expected results
Execute functional, Integration and third party integration testing
Document test results and provide status reports
Track & Document defects, work with development team to resolve and meet deliverable deadlines
Work with offshore testing group to transfer knowledge, coordinate test planning and execution duties
Conduct browser and operating system compatibility testing in line with standards identified by e-commerce group
Performs other project Tasks/ duties as needed
Minimum 3 years of Quality Assurance experience required in e-commerce environment
Knowledge of QA methodology
Experience in creating and executing test plans, test cases and test scripts
Experience with testing Ecommerce web sites on various browsers and devices
Experience in exploratory testing; able to test a product in the absence of requirements
Knowledge of OMS, back-end and interface testing
Good knowledge of HTML, CSS, jQuery and a strong understanding of current Internet standards, including: web browsers and browser specifications and mobile concepts
Experience with system, integration, functional and regression testing
Excellent communication skills and ability to document effectively
Ability to define and execute different types of tests: functionality, integration, system, regression, usability positive & negative testing
Good analytical and Strong follow up skills, problem solving skills and analytical ability
Preferred experience with JIRA issue tracking tool
Exposure and understanding of 3rd party Integrations with Marketing Partners like Omniture, SEO and Social media integrations

Analyst, Ecommerce Resume Examples & Samples

Superior Excel skills: Ability to develop flexible excel models using disparate data sources
Technical acumen: understand how to use unique customer and campaign identifiers in order to analyze performance and develop testable personalized experiences
Ability to act very quickly within a fluid environment
Expertise in at least one of the following: IBM Digital Analytics (Coremetrics), Adobe Analytics (Omniture), Google Analytics, or Webtrends. Experience in developing rules-based segments and filters in any of these
Ability to manage tag management integrations (eg Google Tag Manager, Tealium, Ensighten)
Understanding of the “data layer” concept and how to apply it to new site features, split testing, and on-site tracking
Ability to develop and analyze user experience tests using Monetate, Optimizely, Maxymizer, Adobe Target, or other split-testing platform
Familiarity with high-level statistical analysis: understand when results are statistically significant and should be used to drive business decisions
Financial acumen: understand how to measure return, various types of margin calculation, and have an opinion about lifetime value
Possess a general knowledge of what can be accomplished using “front end” web technologies and web API’s
Familiarity with SEO best practices, both from a site architecture and meta-tagging standpoint as well as from an on-page content standpoint
Competent in css, js/jquery, html (awareness of java, json not necessary but nice to have)
Advanced statistics competencies. Capable of building probabilistic models in excel or other statistical tools
Expert in executing on SEO best practices from a technical perspective (rules-based meta tags and content, xml sitemaps, htaccess, robots.txt)
Ability to build SQL queries and use regex
3+ years working in web analytics, business intelligence, data science, or as an ecommerce generalist with a focus on analytics for an ecommerce business
5+ years using BI tools to collect and report on data
5+ years working in the digital space
Voice-of-customer and other qualitative data analysis
A/B testing and analysis
Working within an agile development process
Creation and implementation of GTM triggers and macros
Recommending and overseeing implementation of SEO-based and web-analytics-related changes to Adobe Experience Manager and IBM Websphere Commerce
Multivariate testing and analysis
Customer journey analysis (ie monitoring visitor sessions and identifying opportunities for improvement)

Business Analyst, Ecommerce Resume Examples & Samples

Partner with key stakeholders to analyze E-Commerce business gaps and opportunities, elicit and capture complete and unambiguous user requirements, and break down complex processes into workable units
Listen to business customers in order to understand the high level objectives down to the fine details and convert to accurate user stories that the IT and teams can act upon
Effectively facilitate JAP / JAD sessions, build consensus, and define done criteria. Aggregate input from stakeholders to prioritize features and requirements according to business value, and support release and sprint planning meetings
Own the quality and accuracy of the requirements, and communicate changes and decisions to the Program Manager and teammates
Assist business in creating Wire Frames to complete visual representation of the functional capability of the business need
Represent user, functional and non-functional requirements in Use Case and/or User Story and/or any other standard requirements modelling format efficient for UA
Act as Product Owner in SCRUM framework when required, providing vision and direction of the solution
Proven track record with industry leading companies utilizing strong problem solving and analytical skills to understand business challenges and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals
5 years of proven experience in business and technical requirements analysis, elicitation, modeling, and verification using waterfall and agile methodologies
Exceptional verbal and written communication skills including the ability to communicate complex and technical concepts tailored to appropriate level based on audience, and the courage to ask compelling and clarifying questions to ensure accuracy and understanding
Proven success facilitating meetings that motivate the team, encourage participation, remain on topic, and generate expected outcomes
Self-starter with a positive attitude and ability to work under pressure in a challenging fast paced environment with tight deadlines. Balances team and individual responsibilities and contributes to building a positive team spirit
Excellent time management skills with ability to manage multiple tasks and assignments concurrently and deliver on commitments
A sincere and contagious passion for building Under Armour, and a fit with UA cultural values
BS/BA with academic focus in Computer Science or similar
Software development lifecycle using Waterfall and Agile methodologies
Microsoft Office including Project, Visio, and SharePoint
JIRA or similar
Business Analysis Certification
Agile concepts
E-Commerce technologies and concepts

Analyst, Ecommerce Site Experience Resume Examples & Samples

Strong analytic skills that support the prioritization of initiatives and enhancements that will lift revenue through increased conversion and AOV, while driving customer satisfaction scores, engagement and repeat purchases. Work with merchandising, marketing, internal technical teams and business partners to accomplish this
Drive customer satisfaction through analysis of the end to end order process and high consumer touch-points with a focus on reviews, checkout, returns, shipping/fulfillment, and customer service. Lead the Voice of the Consumer initiative to ensure continued process improvements and adherence to all department/company standards, policies and procedures. Clearly and concisely report and communicate findings and customer comments to cross-functional teams and management for action and resolution
Drive improvements in the mobile experience through deep analysis and understanding of how customers engage with us through mobile devices. Identify opportunities to drive improvements and work with business partners to implement
Stay on top of digital and mobile industry trends that are driving consumer engagement and conversion. Partner with the VF Digital Lab and VF brands to share learnings and best practices. Monitor the site experience and operational processes and provide problem resolutions to improve the experience of consumers. Communicate results to management and senior leadership of departments of identified trends
Lead project management to improve experience through design, development and process
Establish and maintain strong relationships and contacts cross-functionally, with VF brands, VF Digital Lab and external contacts to ensure open communication, team effort and positive work relations
Partner with Customer Service and logistics teams to ensure customer satisfaction continues past site experience to include entire purchase journey
Participate and/or lead user acceptance testing for enhancements
Ad hoc projects as assigned

Junior Business Analyst Ecommerce Resume Examples & Samples

Drive additional enhancements to existing BI solutions and ensure that all future data reporting needs for eCommerce are adequately met
Ensure data accuracy and quality across all eCommerce reporting systems
Actively communicate RFC implementations to business’ stakeholders as well as provide training on the new functionalities
Build a strong relationship with the Global Business Solution team and own from a business point of view all requests for change and bug fixing tickets for the BI – HANA system
Ensure that all operational and business dashboards are up-to-date and fit the business’ needs
Support the EU Analytics Manager in diverse EU projects in the fields of business analytics, ad hoc data requests, database integration, etc
Excellent project management skills, including the ability to work on several projects simultaneously and discern priorities in order to meet critical deadlines
Strong interpersonal and communication skills, as well as the ability to understand and explain complex analytics issues and communicate them clearly and effectively to internal and external clients
Prior experience in business analytics and in calculating ecommerce key performance indicators
Fluent in English (oral and written)
Bachelor’s degree in Business Administration or Information Technology and a minimum of 1 year of experience in eCommerce / Digital Marketing business intelligence environment – preferably in online apparel or footwear retail. Equivalent combination of education and experience may be substituted
Hands-on experience in enterprise business analytics analysis and reporting tools such as Microstrategy or Tableau
Prior experience in working with BI HANA is an added advantage
Strong MS office skills are a must, with an emphasis on Excel. Knowledge of AFS, Adobe Analytics, Demandware and/or SQL is a plus

Online Marketing Analyst Ecommerce Resume Examples & Samples

Deliver insights and analyse the online marketing data to be able to constantly identify areas that require optimisation and improvement
Drive and optimise our online marketing reporting and forecasting
Deliver insights and analyse the results of (brand) marketing activation campaigns
Drive the analysis of A/B tests
Validate all online marketing data for data quality and suggest improvements
Bachelor or Master degree required, with 1-2 years of experience as an analyst preferably in an online marketing or e-commerce environment
High attention to detail but also seeing a bigger picture; strong analytical skills are a must
High proficiency in using MS Excel, experience in using VBA is considered a plus
Enjoy using data to drive decision making
Operational excellence – organized, disciplined fact-based, professional approach
Proficient in written & spoken English, an additional European language is beneficial
Working knowledge of DoubleClick Digital Marketing (DDM) and Adobe Analytics is favourable
Enjoy “getting your hands dirty” and solving problems
Demonstrate great commercial & industry acumen
It is important to have a good statistical understanding
Understanding of marketing attribution modelling is required
Basic knowledge of SQL and/or Microstrategy is a plus but not required
Experience in Tableau is considered advantageous
Experience in A/B testing is valuable for this role

Junior Web & Consumer Insights Analyst Ecommerce Resume Examples & Samples

Ensure accurate and timely tracking of all marketing campaigns for adidas and Reebok. This would involve tracking the campaigns across multiple dimensions/time periods making use of the different reporting systems available
Ensure timely and accurate operational forecasts are provided to the warehouse across the 15 markets in terms of outbound forecasting
Develop forecasting templates to achieve high level of operational forecasting accuracy
Align with marketing activation teams beforehand to ensure promotional mechanisms are structured in the right way with relation to the stated objectives
Develop operational and business update dashboards to ensure all key metrics are highlighted and reported to senior management
Align with the global analytics team to drive European reporting needs across SCV and BI
Prior experience working with BI HANA is an added advantage
Highly numerate with strong attention to detail
Ability to meet critical deadlines with planning and organization skills
Master’s degree in business analytics preferred

Senior IT Analyst, Ecommerce Resume Examples & Samples

Work within a team to implement new features and functions as well as to maintain, support, and upgrade existing functionality
Build and maintain features within the Websphere Commerce Suite environment
Implement rapid changes to meet changing business and marketing requirements and develop functional and technical documentation on assigned projects
Ensure that implementations meet required scalability and reliability required for the company’s eCommerce operation
Analyze and diagnose any issues which may impact performance or availability in the eCommerce environment
Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering, or related IT field
5 years of experience in developing, maintaining and supporting Java/J2EE web applications
5 years of experience must include experience in server side technologies including Java, J2EE, EJBs, Servlet, and Struts on a production eCommerce platform such as IBM's Websphere Commerce Suite
The 5 years of experience must include 3 years of development experience with DB2, Oracle, or other RDBMS; version control systems such as SVN or GIT; JIRA; Splunk; and creating technical design documentation for complex business requirements

Seniorbusiness Analyst, Ecommerce Resume Examples & Samples

Elicits requirements using a variety of methods including interviews, document analysis, requirements workshops, data analysis, business process descriptions, use cases, user stories, and business, task and workflow analysis
Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details and produces necessarily specifications for the development of digital products and experiences
Proactively communicates and collaborate with external and internal customers to analyze information needs and functional requirements and deliver key requirements artifacts as needed
Works independently with cross divisional stakeholders and team members to define concepts
Collaborates with architects, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Designs and produces ad hoc reports, queries and interprets data to assist in making decisions on product execution and status
Actively participates in agile activities including product demonstrations, retrospectives, backlog grooming and sprint planning
Is the functional expert on business processes, set-up and administration of digital product capabilities
Bachelor’s degree, computer science or similar technology degree
5 plus years professional experience in analyst roles of increasing responsibility or equivalent
Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them to application and operational requirements using user stories
Experience managing highly visible projects with Agile principles and practices is desired
Ability to manage multiple projects and numerous customers and stakeholders with various requirements
Strong interpersonal and communication skills, and the ability to work well in a team environment
Adept at determining operational performance via metrics/measurement

Senior Web Analyst, Ecommerce Resume Examples & Samples

Translate data into insights to drive the business, integrating recommendations into meetings with cross functional teams and providing written recommendations that tell the story
Partner with broader ecommerce team to provide actionable insights and recommendations to improve website and marketing performance through ad-hoc analysis and analysis of specific initiatives
Summarize key findings and recommendations in both oral and written form to various teams and executives
Develop NA Ecomm demand plans and financial targets through collaboration with key functional areas including finance, inventory planning, merchandising and marketing
Partners with Ecom marketing team in the development of marketing sales and traffic plans
Manages and communicates daily and weekly performance vs targets including leading business review meetings, highlighting performance to plan, drivers of plan variance, demand projections for future periods, as well as identifying risks and opportunities
Assist with the execution of site test and personalization campaigns which includes managing the testing calendar; developing site testing plans and the analysis and presentation of results
Manage the historical performance notes by recording key calendar events (campaigns, new products, promotions, etc) which can be leveraged to build accurate demand forecasts and identify risks/opportunities vs previous years
Proactively identify and implement actions to improve forecasting and reporting processes and overall forecasting accuracy
Support Ecom team with ad hoc analyses as needed
Strong analytic skills, attention to detail, along with the ability to make recommendations based on analysis are extremely important
Adobe Analytics – Adhoc, Analysis Workspace and Reporting & Analytics experience required
Exhibits strong Ecommerce business acumen and financial discipline when analyzing the business and identifying risks/opportunities
Advanced skills using applicable software (Excel) and computer applications to generate analyses and reports
Demonstrated ability to structure and conduct analyses to generate insight and recommendations; has a keen eye for details
Demonstrated ability to lead and/or work effectively in a highly-collaborative environment by influencing without authority
Strong analytical, quantitative and problem-solving skills resulting in action oriented recommendations
Attention to detail, able to multi-task, troubleshoot and problem solveh
BA/BS in marketing, economics, statistics, business or other quantitative discipline
1-3 years of experience in a forecasting or sales planning role – preferably in a retail environment
Expert knowledge of MS Excel

Customer Service Analyst Ecommerce Resume Examples & Samples

Ensuring delivery of accurate, timely, relevant information and intelligence to CS functions
Documentation and maintenance of all CS reporting, providing training on reporting tools and reporting systems
Reporting on customer service exception handling and ad hoc events
Developing presentations for CS management and internal stakeholders
Benefit analysis on process changes or process improvements in support of nsuring consistent operational excellence
Administration of CRM system user account creation and license management
Providing telephony and Workforce Management (WFM) data input and insights to support accurate resource forecasting
Providing customer data insights to support business cases for international and cross functional projects
Provides support for expansion of projects and measuring their success in CS operations
Keeping CS Sr Manager Operations and site -managers up-to-date on operational performance with recurring and ad hoc reports
Provide trend analysis and detailed insights into CS KPIs and metrics
Proactively find areas of opportunity to increase quality, to reduce cost, increase NPS and customer satisfaction
1- 2 years CS Operational experience analysing data in a call centre environment
Ecom experience (preferred)
Excellent excel, access, powerpoint skills, Visio skills (preferred)
Preferred experience working with Salesforce &SAP
Proven track record & ability to draw conclusions from data and clearly present findings
Fluent English speaking and writing skills

Merchandise Analyst, Ecommerce Resume Examples & Samples

Compile and input data to maintain seasonal product information databases eCommerce
Work closely with creative team to assist in creation and maintenance of creative product databases
Work closely with Website merchandising team to ensure correct site layout
Create and maintain change forms to ensure database consistency working closely with Creative team
Interface with site managers, project management and e-technology team for timely database uploads, site deployments, and reporting of issues
Manage database uploads to merchant preview, dev, and QA testing environments
Review creative content for product data integrity
Coordinate the archiving of Website seasonal features, functionality, and products
Previous eCommerce, retail or catalog experience 1-2 years
Strong computer skills, including advanced excel skills, and word processing applications, must have an interest in the linkage from systems to the Web, access database a plus
Well-organized, detail -oriented
Able to make timely decisions anticipate problems and provide creative solutions
Retail experience and basic business knowledge are helpful
Action-oriented and full of energy for challenges

Senior Analyst, Ecommerce Amazon Resume Examples & Samples

Contribute to and maintain the weekly business reporting, including analysis and communication of trends, risks, and opportunities
Perform various ad-hoc analysis to root cause issues and understand key business drivers
Interface with systems owners to extract and transform data from various internal and external sources including SAP, MicroStrategy, and Amazon’s Vendor Central
Derive recommendations, and influence and persuade others using data
Lead best practices in reporting and analysis including data integrity and analysis validation, automation, and documentation
Understand end-to-end sales process for consumer packaged goods online and Newell’s ability to maximize sell-in and sell-through by providing a best in class consumer experience
BA/BS in business, data science, technology, or related discipline such as finance, accounting, business, information systems, economics, statistics, engineering, or mathematics
4+ years of relevant experience in analytical roles
Advanced- to expert-level knowledge of Microsoft Excel
Experience in data mining with large, complex datasets
Strong oral and written communication skills with an ability to influence and work cross-functionally
Strong organizational skills with an ability to effectively balance multiple competing priorities
Experience with SQL or NoSQL data architecture preferred
Experience in e-commerce analytics preferred
Experience in consumer packaged goods (CPG) analytics preferred

Senior Analyst, Ecommerce Resume Examples & Samples

Design and develop dashboards, reports, tools, and processes that deliver actionable analysis and insights related to website performance using a combination of Web Analytics tools like Adobe Analytics, Google Analytics and other BI tools like SAP BW, Tableau etc
Act as adviser to segment businesses on buying patterns, forecasting demand and using historical analysis to drive future decision-making in supply chain, marketing, and sales
Partner with cross-functional teams, including IT, to implement Adobe Analytics in order to connect data to Newell Rubbermaid websites in order to drive analysis
Clearly communicate business insights with leadership teams and cross-functional stakeholders on a recurring basis
Lead collaborative efforts with cross-functional partners to analyze sales and profitability of site and marketing activities, understand customer behaviors, and optimize strategies, tactics, execution, and business processes in an omni-channel environment
Identify, develop, implement, analyze, and communicate test & learn strategies related to the site to continue improving the customer experience and generate new sales drivers
Identify, implement, and manage analytical tools necessary to support direct to consumer e-commerce channels, including serving as the vendor stakeholder
Develop and utilize metrics and analyses to identify site and operational opportunities
Lead collaboration and ensure alignment across Marketing, Merchandising, Finance, and Operations, and other cross functional teams
Develop training, establish best practices, and refine methodologies for team members related to analytical tools and processes
Manage requests, priorities, and timelines for cross-functional analytical support
Serve as an e-commerce expert for cross-functional projects and strategies, representing site analytics needs for all requirements, insights, and recommendations
Develop business cases and functional requirements with key internal stakeholders
6-8 years of experience managing e-commerce analytics and associated tools
Experience in Web Analytics (Adobe Analytics/ Omniture/ Site Catalyst; Google Analytics; Coremetrics) and with BI Tools like Tableau, SAP BW is required
Solid understanding and experience in financial and operational processes and measures
Proven proficiency in managing site analysis, insights, and best practices from concept through implementation and optimizing thereafter
Ability to thrive in a highly quantitative, fast-paced environment with changing business needs
Innovative thinker with ability to synthesize data and blend with intuition and experience
Superior process management skills with proven ability to identify and proactively solve problems
Ability to effectively prioritize and manage multiple projects simultaneously across the team while meeting deadlines; strong time management skills
Ability to work in a multi-team environment, in which various business owners and partners require support
Excellent verbal and written communication skills with the ability to influence at the leadership level and with cross-functional partners
Advanced understanding of the balance between business and customer needs
Appreciation for effective web architecture and user experience strategy

Senior Analyst, Ecommerce Analytics Resume Examples & Samples

Work closely with Business Units, Product Development, and Product Management teams to identify and answer important business and product questions. Communicate insights to executive leadership
Work with high dimensional and fast moving data to build continually learning systems and through your work have direct impact on revenue and bottom line
Using strong analytics skills, business acumen and attention to quality to provide data and analysis to assist in solving complex business problems
Design and execute analytic roadmaps, conduct research and analyze customer data sets
Identify the reporting needs and build self-service dashboards through BI tools
Work on cross-functional teams to develop novel methods for analyzing and presenting data
Present analytic output in order to soundly communicate clients to inform strategic and tactical decision making and guide business decisions
Bachelor's degree (mathematics, computer science, statistics or quantitative discipline) with minimum 4 years of Analytics experience
Expertise with SQL, Excel and PowerPoint
Experience with web analytics tools such as Adobe Analytics, Omniture, SiteCatalyst and/or Google Analytics
Possess good working knowledge of Reporting tools ( Tableau, Microstrategy)
Excellent Communication and Presentation skills
Master’s degree (MBA, etc.) preferred
Expertise with A/B and multivariate testing methodology
Experience working with large data sets in systems such as Hadoop and Hive
Strong technical skills in use of statistical software tools and relational database management tools

Analyst, Ecommerce Resume Examples & Samples

Bachelor's degree (mathematics, computer science, statistics or quantitative discipline) with minimum 2 years of relevant ecommerce work experience
Proficient in statistics
Proficient in SQL and possess good working knowledge of Excel and PowerPoint
Strong analytical and critical thinking skills; ability to break down complex problems
Strong interpersonal skills; a team player
Experience solving analytical problems using quantitative approaches
Familiarity with A/B and multivariate testing methodology
Demonstrated strong proficiency at an advanced level in SQL, Microsoft Excel and PowerPoint
Proven ability to self-check work to ensure results are error-free
Excellent data visualization and communication skills, including the ability to clearly and effectively communicate and present findings to stakeholders at all levels

Analyst, Ecommerce Resume Examples & Samples

Work closely with partners in product management, marketing and merchandising teams to identify and answer important business and product questions
Build self-service dashboards through BI tools
Using strong analytics skills, business acumen and attention to quality to provide data and analysis to assist in solving complex business problems on web and mobile
Communicate insights and suggest improvements based on data and observed trends in order to advance reporting capabilities
Present analytic output in order to communicate with clients to inform strategic and tactical decision making and guide business decisions

Analyst, Ecommerce Operations Engineer Resume Examples & Samples

Assists with monitoring technical health of production ecommerce websites, analyzes data, and initiates escalation activities when required
Under guidance, assists with provides initial triage and troubleshooting support for stability incidents and issues across all non-production and production systems
Candidates for this role participates in the decision making process for stability incident escalation and communication
Skills in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), Lotus Notes or MS Outlook
3 + years of strong java development experience
Knowledge of Big Data Technologies (eg. Hadoop)
Good understanding of java fundamentals, classloader architecture, and multi-threading, garbage collection ..etc
Good Understanding of Python and Programming experience
Knowledge and experience using Page Rank Algorithms / Search Algorithms
Bachelor's Degree preferred and 0-1 years of related experience or an equivalent combination of education and experience

Senior Business Analyst Ecommerce Resume Examples & Samples

Execute a holistic campaign reporting framework to evaluate all marketing campaigns across dimensions such as margin, top line, marketing performance, operational efficiency and customer satisfaction
Work with a set of tools to analyze data on a recurring basis in order to drive insights into the business and demonstrate impact on key KPIs
Create reports and dashboards to report on business objectives. Train and support business users as well as local analytics resources to empower them to make data-driven business decisions
Test data accuracy and quality across all eCommerce reporting systems by developing monitoring modules
Develop a set of business relevant apps to facilitate self-service analytics
Develop an insight framework to derive consumer-centric actions from unstructured feedback originating from multiple customer touch points
Research market best practices in online analytics and customize relevant methodology to the adidas WE eCommerce environment
Develop and constantly innovate a centralized knowledge database of all events that have impacted and that might impact the business’ performance

Senior Analyst, Ecommerce Analytics Resume Examples & Samples

Work closely with partners in product management, marketing and merchandizing to understand identify & answer important business questions. Communicate insights to executive leadership
Develop and maintain clear, concise reporting on KPIs
Stay current on emerging web measurement trends
4 years in a web analytics position
Expertise in Web analytical tools (Omniture SiteCatalyst, Discover, Report Builder) and A/B and multivariate testing (Adobe Test & Target, etc) or other industry standard web analytics and testing tools

Transportation Analyst, Ecommerce Resume Examples & Samples

Job Title:* Transportation Analyst, Ecommerce
Req ID:* 754956BR
Province:* Alberta
Canadian Cities:* Calgary
Store Location:* Regional

Analyst / Senior Analyst, Ecommerce Insights Resume Examples & Samples

Analyze fluctuations in site traffic driven by changes in the Google algorithm and search keyword rankings, utilizing findings to optimize site rankings and content
Conduct in depth analyses of LibertyMutual.com, studying entry paths, on-site navigation, and content effectiveness; presenting recommendations to product owners and senior management
Analyze web site performance, efficiency of consumer actions, and the results of optimization and testing efforts. Provide data-driven business insights and identify opportunities to improve customer experience
Develop analysis methodology to support Data Management Platform integration and on-site personalization for multiple consumer segments
Bachelor's degree required with 1-5 years of related experience
Ability to work independently and as part of a cross functional team

Senior Analyst, Ecommerce Insights Resume Examples & Samples

Conduct in depth analyses of eSales performance across a variety of strategic online and mobile projects, and present recommendations to team members, product owners, and senior management
Analyze the efficiency of customer actions and the results of optimization and testing efforts. Identify opportunities to improve customer experience and drive business results
Analyze the cross-channel sales experience and identify enhancement opportunities for improved customer experience and increased efficiencies
Participate in cost-benefit analysis of new projects being evaluated for potential implementation
Analyze web site performance to gauge results of site enhancements and provide data-driven business insights
Bachelor's degree required with 3-5 years of related experience
Web analytics experience is a plus, a strong interest in digital is necessary
Ability to work independently or as part of a group
Ability to effectively balance various tasks simultaneously and adapt to shifting or competing priorities in a fast-paced working environment

Analyst, Ecommerce Insights Resume Examples & Samples

Conduct in depth analyses of eService performance across a variety of strategic online and mobile projects, and present recommendations to team members, product owners, and senior management
Analyze variances in KPI’s, present analysis to stakeholders, and assist in the development and monitoring of performance versus plan
Bachelor's degree required with 1-3 years of related experience
Excellent communication skills for conveying analysis and recommendations to a variety of audiences. Ability to develop presentations with proven data interpretation capabilities
Enthusiastic and self-motivated with a desire to learn new tools and technologies
Experience in Excel with SAS or SQL a plus

Senior Analyst, Ecommerce Resume Examples & Samples

Manage all reporting for NA Ecommerce website and ensure business objectives are achieved through constant tracking and analysis
Provide daily, weekly, monthly reporting on key business metrics, including but not limited to: site sales, traffic, conversion, orders, product performance, page views, time spent on website, cart to checkout to orders performance. Continuously improve site dashboards to ensure dashboards are reporting the most relevant Key Performance Indicators (KPI) in order to react / action site performance
Assist business partners by proactively sharing knowledge and learnings, advising business partners on best ways to extract and use website data; helping identify key web metrics that measure the overall performance of the website
Partner with Finance and Planning to validate and project the demand forecast by month based on KPI’s and key Ecom initiatives and promotions
Support special projects and ad-hoc financial analysis as required, such as free returns implementation and shipping lead-time reduction initiatives, promotions performance, etc
Partner with VF Digital Lab and sister brands to share learnings and drive best in class practices at TBL and VF
Provide the DC’s with a daily demand forecast in units to help inform staffing decisions especially around peak periods

System Analyst, Ecommerce Resume Examples & Samples

Strong technical problem solving skills with the ability to quickly discern issues and work with others on resolution
Demonstrate ability to learn new skills and train others with good attention to detail
Experience with software development projects from documentation, task management through delivery
Experience writing technical documentation for a technical audience
Strong commitment to customer service and service enablement
Strong communication skills, including verbal, written and presentation
Ability to communicate effectively with end-users, business owners, developers, managers and system engineers
Ability to thrive in a fast paced and dynamic environment
Experience working on large, complex projects in the online retailing arena
BA or BS degree in Information Systems, Business Management, Computer Science or related field
Certified Scrum Master (CSM) or relevant experience preferred
Experience in design, development, implementation and deployment of web enabled eCommerce applications
Experience with software testing tools
Knowledge and understanding of SQL and relational databases

IT Analyst, Ecommerce Resume Examples & Samples

Partners eCommerce functions within the organisation to deliver the required capability to deliver the business objectives
Coordinates with digital agency and supplier coordination, focusing on building the relationship with these digital agencies and working closely with our strategic third party production partner
Coordinates the reviewing of digital production capabilities, agency practices related to security and privacy, as well as other general business criteria
Notifies agencies and brands of security vulnerabilities and ensures proper corrective actions are taken and escalated were needed
University degree or equivalent level of education if not an IT Professional
3 – 5 years of IT or eCommerce experience in a complex business environment
Strong consultation, interpersonal and influencing skills
A good understanding of IT landscape with experience in system architecture and data flows using API/middle ware
Sound experience of website and mobile app development and how it interacts with databases
Digital/eCommerce agency experience
Experience in change management

IT Business Analyst Ecommerce Resume Examples & Samples

Clearly understand customer and business needs, complexities and impact
Minimum 5 years+ of fundamental experience as a Business Analyst, ideally within a manufacturing industry around projects in eCommerce and order management processes
Experience with EDI implementations
Knowledge in ERP systems (preferably Oracle) and implementations
Sound knowledge of process mapping and process optimization

Ib Analyst, Ecommerce Resume Examples & Samples

Bachelors degree preferred or comparable work experience
Proficiency with Excel and SQL required
2+ years of experience as a business analyst
Excellent organizational skills, attention to detail
Possess strong Excel skills, ability to write Excel formulas
Strive to be thorough and accurate on all assignments
Strive to continuously increase depth of business knowledge in assigned functional areas
With minimum oversight and guidance, able to prioritize multiple tasks while maintaining deadlines

Senior Analyst Ecommerce Resume Examples & Samples

Develop and maintain daily, weekly, monthly dashboards. Participate in weekly business reviews meetings. Identify POS trends, Lost Buy Box and Out-of-Stock issues and opportunities for optimization of sales and margin
Collaborate with global ecommerce team to generate and optimize international KPI reporting and analytics for strategic regions. Leverage partnerships with Amazon team to develop validated reporting, utilizing consistent methodologies, for all segments and regions
Collaborate with Marketing Operations team to optimize AMS and AMG programs with Amazon. Coordinate development of analytics to enhance performance and drive awareness. Drive monthly review process to socialize progress within marketing programs
Enhance and supplement current POS and Inventory data reporting with knowledge of scraping, data storage, and modeling techniques
Provide analytic leadership including, but not limited to, business case support, business level productivity and sales results, annual plan & forecast process
3+ years of direct and hands-on eCommerce experience providing solutions in a large global company
Qualified candidates will have a broad understanding of analytical processes including but not limited to data management, forecasting, optimization, predictive modeling, and visualization
Proven Experience with SQL and SAS (PC and/or mainframe)
Conceptual thinker with proven analytical & problem solving skills to see "big picture"

Analyst Ecommerce Sales Support Resume Examples & Samples

Manages day to day manual user profile maintenance for customer accounts through various methods (one-off customer emails, large file uploads, registration data downloads, etc)
Creates & updates basic HTML bulletin board messages
Possesses ability to clean up and manipulate incoming customer data using MS Excel in order to upload in a reliable and batch-ready format
Creates & updates custom sku/item lists within customer accounts on StaplesAdvantage.com
Provides detailed analysis and reports on customer account data for Sales and the EC Field team
Diligently maintains & manages ongoing customer project details
Teams with Manager to define and implement best approaches and practices in support of customer requirements and expectations
Understands internal landscape, various business systems, customer account setup & logic
Participates in application testing & enhancement initiatives

Analyst, Ecommerce & Digital Insights Resume Examples & Samples

1-2 years’ experience in eCommerce and digital
Some subject matter expertise in the areas of eCommerce, omnichannel, direct-to-consumer and/or digital strategies and capabilities
Hands-on data mining, qualitative and quantitative research and analysis, and statistics skills and experience
Ability to perform independently and as part of a team, with a strong work ethic, comfort working with ambiguity, and a deep curiosity

Sales Analyst, Ecommerce Resume Examples & Samples

Develop and present comprehensive selling stories designed to maximize brand distribution and sales growth through the effective use of syndicated data, account POS, and consumer research
Conduct on going business analyses including account specific reports, business reviews, new item tracking, account score carding. This includes, but is not limited to building and analyzing retailer & syndicated databases to track account consumption, shipments and profit results
Measure the effectiveness and efficiency of EPC promotions, based on sales
Attend and present all above mentioned selling storied with partner account manager to account decision-maker
Analyze data from the various resources and identify trends, opportunities and recommendations to address and grow the branded retail business
Work closely with category management to establish expertise in systems and provide ongoing status reports with internal data
Work closely with broker systems and category management personnel to effectively leverage our broker resources and communication
Analyze Retail Link (Walmart specific) information to ensure clear understanding of status and opportunities at this critical customer
Provide knowledge and analysis on sales, trends in the marketplace, new items
This position will also include conducting promotional post analysis
Providing sales reports, trend analysis, customized business reports and special project wok with the NAM
Conduct total sales analysis in order to improve sales strategies and plans. Providing insight and understanding
Ability to retrieve and analyze Nielsen data to provide sales trends
Assist NAM which includes completing new item forms

IT Business Analyst Ecommerce Resume Examples & Samples

Knows and executes best practices for business analysis processes and functions (from an industry and strategic standpoint), including requirements elicitation methods. Knows emerging trends
Defines requirements in accordance with management and project/product scope. Ensures problem statements and objectives are clearly defined. Ensures requirements are aligned to project scope, objectives and strategies
Leads elicitation sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, business models with executives, managers, developers and subject matter experts
Facilitates the team through the analysis of, and makes recommendations towards, complex business decisions
Mediates across different IT teams utilizing knowledge of IT and roles and responsibilities within the organization
Focuses on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment
Demonstrates excellent listening, communication, and facilitation skills
Proven experience as an IT Business Analyst in a corporate environment
Experience with HP ALM, JIRA and Axure a plus
Experience with customer facing systems a plus
Experience with eCommerce systems a plus
Experience with PD business customers a plus

Senior Analyst Ecommerce Analytics Resume Examples & Samples

Produce and streamline regular weekly, monthly, and quarterly reporting. Recommend additional “deep dive” analytics as appropriate
Perform value added ad-hoc analysis/reporting to support Staples.com strategic initiatives
Responsible for preparing analysis as well as presenting findings and recommendations
Develop complex interactive/dynamic dashboards with Tableau
Work with large sets of data to build easily consumable data visualizations
Analyze vast amounts of customer and product level data and make recommendations about improvements and opportunities for increasing sales and profit
Develop financial models to measure sales and margin impact as control variables change
Drive incremental sales and margin through improved reporting /processes as well as new initiatives to achieve financial targets in 2017
Management of multiple high profile projects

Senior Financial Analyst Ecommerce Resume Examples & Samples

Develop P&L and Key Metric reporting and analysis for e-commerce businesses
Perform business, profitability analysis and financial models that assist in optimizing business decision making
Lead in the development of budgets, forecasts and strategic plans
Analyze actual performance vs. forecast, budget and prior year
Lead monthly close and analytical review process
Act as a liaison between Finance and other departments across the organization in order to facilitate forecasting and analysis
Work across functional areas to monitor and challenge activities and spending
Ensure timely and accurate issuance of daily, weekly and monthly reporting packages to support the e-commerce business
Prepare and analyze reports and presentations for Executive Committee and Board of Directors
Provide ad-hoc analysis for senior management as requested
5-8 years experience, preferably in consumer products or specialty retail (Omni-Channel experience is a plus)
Self-motivated, strong problem solving skills
Ability to work with various levels of management throughout the organization
Ability to work in a dynamic, fast paced environment handling multiple tasks
Strong focus on accuracy and ability to work with detail
Proficient in Microsoft Excel (VBA a plus), Microsoft Word and Microsoft PowerPoint
Hyperion Experience a plus

Senior Business Analyst, Ecommerce Resume Examples & Samples

E-Commerce and Marketing
Merchandising, Purchase Order Management, Inventory Management
Sales Auditing and Tax Processing
Enterprise middleware, integrations, and reporting
Posssesses strong understanding of application development and system design
Understands system limitations and boundaries applies in these situations
Identifies which components of a new capability are best defined as process or system based
Hands on experience in Direct Retailing
3-5 years of experience in a business analysis role
Experience with Agile Development a plus
Effective communication – Ability to communicate effectively and at the right level based on the audience
Problem Solving – Ability to define business solutions with a diverse set of input for problems that may not be clearly defined
Cross Functional Coordination – Ability to coordinate input and participation from diverse set of business stakeholders
Business Relationships– Ability to grow and strengthen relationships with business partners
Professional Growth - Continuously seeks opportunities to expand area of expertise

Senior QA Analyst Ecommerce Resume Examples & Samples

Reviews and provides input to requirements/design documents
Develops or reviews detailed test plans
Leads and executes test case reviews
Analyzes defect trends
Coordinates defect review meetings
Plans and coordinates test environment configurations and maintenance
Makes testing assignments to team employees and contractors
Coordinates with offshore or partner resources, as required
Ensures testing best practices and standards are followed by team members
Reviews and provides input to installation, implementation, and training materials
Supports UAT resources and activities
Reports test metrics on resource utilization, defect analysis, test coverage, and execution status. Prepares a test summary report at the project conclusion
Manages training/technical issues with testing tools and participates in tool selection
Leads an ongoing process of improving test efficiency and accuracy through the use of better processes, tools, ideas, and infrastructure improvements
Provides leadership to more junior testing staff and performance assessment feedback to the Delivery Manager
Coordinates release sign off, ensuring entry and exit criteria are assessed
Keeps abreast of changes in technology, standards, and relevant developments in IT & testing by maintaining professional competency through training, reading, and linkages with professional organizations
Participates in team meetings, working with developers, business analysts, project managers, user advocates, and other testers, local and remote
Participates in tester interviews
10+ years prior software testing experience, preferably in a large enterprise organization conducting GUI, backend and integration testing on eCommerce platforms or similar multi-tiered web-based platforms
3+ years in a test lead position
Bachelor’s degree, or equivalent experience, in computer science, engineering, business, or related field. Business knowledge of the application under test may be substituted
Industry certification (CSTE, etc.) (preferred)
Strong knowledge of the software development life cycle and roles
Extensive knowledge of test concepts, practices, and procedures
Strong team building and conflict resolution skills
Strong quality and process focus
Excellent requirements definition, refinement, and verification
Excellent systems integration knowledge
Negotiating and consensus-building skills
Customer-focused, service-oriented
Experience on large, enterprise projects
Confident in Microsoft Office products – Word, Excel, Outlook, PowerPoint, Visio
Experience with HP Mercury Quality Center is a must
Experience on hybris eCommerce Platform is a huge plus
Experience in testing mobile applications is a plus

QA Analyst Ecommerce Resume Examples & Samples

Provides accurate and justifiable estimates for QA resources and testing schedules
Creates and gains project approval on project test plans
Participates in test case management, defect management and triage
Executes test cases and adheres to test schedule
Helps to mentor and develop team peer QA standards
Familiar with source code, version management, and code deployment standards and for utilizing this knowledge to ensure that QA processes and procedures for test environments are followed and that the integrity of the various environments are not compromised
Collaborates with team members on all project related testing
Coordinates onshore and offshore testing
Is available 24/7 and provides 3rd-level application support as necessary
Minimum 5 years of software quality assurance experience
Minimum 4 years of hands-on experience using industry standard software QA tools
Excellent test resource planning and test scheduling skills
Solid understanding of build tools and software configuration management standards
Ability to work effectively and produce consistent results with minimum supervision
Understanding of web services, SOAP, REST and XML concepts and technologies
Experience leading offshore testing teams
Experience creating test automation scripts

Business Analyst Ecommerce Resume Examples & Samples

Stakeholder and team interaction
Minimum 5 years’ Business Analyst experience (ecommerce experience desired)
Deep understanding of business requirements elicitation pursuant to specific programs/projects involved
Proficient in requirements gathering, business modeling, project scoping, and use case creation
Knowledge of Agile/SCRUM/Kanban development/delivery processes and demonstrated recent experience gathering requirements in such an environment
High level proficiency in utilizing development, data, and business process analysis tools/utilities (SDLC, Business Process models, use case modeling, context diagramming, functional decomposition)
Familiar with Costco’s IS or similar project methodology, processes and procedures
Must possess excellent analytical skills and demonstrated ability to effectively troubleshoot and provide solutions
Must possess demonstrated strong communication skills, both verbal and written
Must possess strong work ethic, demonstrated attention to detail and excellent time management skills
Must be available to work as needed to honor project commitments, meet deadlines, and support assigned business area needs (nights and weekends)
Costco or other retail/ecommerce experience
Bachelor Degree in Business Analysis, Business, Information Technology, or equivalent
Professional business analysis certifications, such as CBAP or CCBA
Understanding of business requirements elicitation pursuant to programs/projects specific to Costco
Ability to understand logical data models
Experience identifying business rules, and constructing decision tables

Analyst, Ecommerce Business Operations Resume Examples & Samples

Proficient in MS Office, including Word and Excel
Commitment to learning and intellectual honesty
Record of partnering with stakeholders and influencing to achieve on-time expected results across multiple internal or external teams
A working knowledge of digital commerce technologies, their role, and how to leverage them
Experience in Visio or other process flow tools

Analyst, Ecommerce Operations Engineer Resume Examples & Samples

Implements infrastructure for new e-commerce applications using technologies such as WebSphere, JBOSS, Weblogic or SpringDM
Requests required infrastructure changes to support project implementation from other infrastructure teams
Typical candidates will possess 3+ years of relevant experience and BS in Computer Science or related fields or equivalent experience
Strong analysis/troubleshooting skills, strong partnering/relationship building skills
Strong leadership skills, including ability to effectively participate in decision making process for stability incident escalation and communication
This position involves regular ambulating, sitting, hearing, and talking
May occasionally involve stooping, kneeling, or crouching
Candidates in this role need to have 3+ years' experience supporting a high trafficked e-commerce site (operations experience a strong plus)

Business Systems Analyst, Ecommerce Systems Resume Examples & Samples

Leads and/or participates in requirements gathering sessions with stakeholders
Translates business requirements into functional specifications
Coordinates and participates in QA and user acceptance activities
Participates in day-to-day production support for eCommerce storefront, platforms, and services
Participates and performs situation analysis and provides recommendation for problem solving
Works effectively in a strong customer service / team oriented environment to achieve goals
Associate degree in Computer Science, Information Systems, Engineering or related degree
Minimum of 5 years’ experience as a systems analyst
Ability to work in a fast-paced, changing, and multi-tasking environment
Prior experience working with commercial off the shelf eCommerce platform technologies; i.e. IBM Websphere, Hybris, Oracle, etc
SDLC knowledge and experience
Experience participating in medium and large projects spanning multiple calendar quarters
Significant experience as eCommerce systems analyst, software developer, software development manager, or related role
Possesses background in developing customer facing experiences, strong technical ability, excellent project management and organizational skills, great communication skills, a motivation to achieve results in a fast-paced environment
Depth of knowledge in eCommerce systems within a high volume, high-tech environment

Senior IT Business Analyst Ecommerce Resume Examples & Samples

A masters degree would be an advantage but not a must
Knowledge in ERP systems (preferably Oracle) is preferred
Ability to plan strategically, as well as translate into implementation plan for organization
Strong problem solving and analytical skills, ability to create sophisticated solutions to complex (global) requirements
Ability of seeing the whole picture and delivering results in a partnering and collaborative style
Experience in (Lean) Six Sigma, Finance and / or Project Management is strongly desirable

Analyst, Ecommerce Merchandising Resume Examples & Samples

Responsible for leading/coordinating cross functional teams in support of the weekly promotional plan across Staples.com and all Mobile properties
Work cross functionality to support Merchandising, Marketing, and User Experience teams to execute company initiatives & drive profitable sales
Manage/support seasonal promotional events on Staples.com and other opportunities to drive incremental revenue through promotional activities – [Back to School, Tax/Business Savings Center, etc.]
Support opportunities to drive incremental revenue through portfolio events - [Black Friday, Exclusive Customer Segment Promotional Events, Consumer weekend holidays, etc.]
Oversee all promotional activity, work flow management, & customer experience for the weekly promotional plan
Develop a strong understanding of the Staples customer and what drives their purchase behavior
Identify areas of opportunity to drive promotional UX improvements & processes
Report on Deals Center & Seasonal Centers using Omniture & Apollo Data to help influence site activity
Partner with various stake holders within eCommerce & Merchandising to continuously improve internal and external processes and tools

Senior Analyst Ecommerce, Data Quality Resume Examples & Samples

Drives internal data consolidation and validation, including technical issue diagnosis and troubleshooting
Collaborate directly with Manger of eCommerce Analytics to develop effective tagging strategies to enable self-serve analysis throughout the organization
Support development of key metrics for tracking performance of the business
Work closely with the digital IT and data-warehouse teams to ensure quality, accessibility, and consistency of data
Builds and monitors reporting dashboards to track website behavior and customer experience
Creates documentation for existing analytics processes and help evaluate new tools and techniques
Acts as a liaison between IT, Business Team and analysts to insure correct data is being captured, validated and available for teams to consume that data. QA/QC data and reports to ensure data accuracy
Responsible for validating different tags on the Newell sites during every release of the website(s). Successfully engage in acceptance testing and troubleshooting for analytics data and data validation
Support building data quality issue management process to measure, manage and control data integrity
Support the continued enhancement and evolution of our tagging and data quality capabilities to a best-in-class level
3+ years of direct and hands-on eCommerce tagging and data quality experience
Direct and hands-on experience in using tag management solutions like Adobe DTM, Tealium, Google Tag Manager or other tagging tools
Experience with implementation and usage of web analytics tools such as: Omniture, WebTrends, CoreMetrics, Google Analytics, ClickTracks, FireClick, etc
Experience with digital Testing and Optimization tools like Adobe Test & Target, Monetate, Optimizely or other tools
Experience with JavaScript, JSON as it relates to tagging
Advanced skills with all Microsoft Office Software for the creation of management reports, presentations, and analysis
Bachelor’s Degree in Computer Science, Information Technology, Analytics or related fields

Senior Analyst Ecommerce Resume Examples & Samples

Develop actionable digital consumer insights to enhance the digital customer experience and improve revenue and consumer satisfaction across Newell brands. Communicate insights and suggest improvements based on data and observed trends
Create, maintain, and deliver dashboards and reports for key stakeholders in an agreed upon SLAs
Derive core insights from data to suggest, create and execute multivariate or a/b/c tests that drive fundamental improvements to the website experience
Execute testing and optimization efforts across brands in partnership with Business teams, Merchandising teams and Digital Technology teams
Support the continued enhancement and evolution of our experimentation and analytics capabilities to a best-in-class level. Stay abreast of industry trends and innovations and drive new testing and optimization initiatives that contribute to business goals
3+ years of direct and hands-on eCommerce testing and Optimization experience providing solutions in a large global company
Experience applying analytics in an ecommerce business segment
Direct and hands-on experience in using Adobe Test & Target, Monetate, Optimizely or other digital testing & personalization tools
Qualified candidates will have a broad understanding of analytical processes including but not limited to: data management, optimization, modeling, and visualization

Analyst, Ecommerce Engineer Resume Examples & Samples

Monitors technical health of production ecommerce websites, analyzes data, and initiates escalation activities when required
Deploys new code and configuration changes across all infrastructure components of the ecommerce production systems
Deploys new code and configuration changes across all infrastructure components of the ecommerce non-production systems
Provides initial triage and troubleshooting support for stability incidents and issues across all non-production and production systems
Reviews documentation for technical and process compliance6
Communicates via e-mail, chat, and voice with technical and non-technical partners across MST and MCOM
Candidates in this role need to have 2-4 years experience supporting a high trafficked eCommerce site (operations experience a strong plus)
2-4 years experience with industry standard web application servers (WebSphere or JBOSS experience a plus, WebSphere Certification a strong plus)
2-4 years UNIX experience (including AIX, Linux, Solaris)
2-4 years experience with industry standard web servers (IHS or Apache experience a plus)
2-4 years experience with a Build and Deployment tool (AntHill Pro a strong plus)
This candidate should have 2-4 years experience in implementing systems withing a complex secure network
Very strong analysis/troubleshooting skills, strong partnering/relationship building skills
Bachelor's Degree preferred and 2-4 years of related experience or an equivalent combination of education and experience

Senior Analyst Ecommerce Resume Examples & Samples

Collaborate with members of the Retail.com Sales team as well as Merchandising, Brand Marketing, and Ecommerce teams to provide analytic support to measure the performance of marketing and trade efforts. Guide end-users in identifying key performance indicators for their areas and then build appropriate reporting that provides insight into the performance of initiatives and approaches within each area
Help drive the design and development of Business Intelligence (BI) applications and predictive analytics tools in order to automate and socialize KPI reporting within the organization
Provide analytic leadership including, but not limited to, business case support, business level productivity, and sales results, annual plan & forecast process
3+ years of direct and hands-on Ecommerce experience providing solutions to a large global company
Qualified candidates will have an understanding of analytical processes including but not limited to data management, forecasting, optimization, predictive modeling, and visualization
Experience with customer specific business analytic tools
Skill merging diverse data from different platforms, formats, and environments
Conceptual thinker with proven analytical & problem-solving skills to see "big picture"

Senior Analyst, Ecommerce Engineer Resume Examples & Samples

Plays a leadership role for implementing infrastructure of new e-commerce applications using technologies such as WebSphere , JBOSS, WebLogic or SpringDM
Directs the design, implementation and builds initial test environment configurations in the internal cloud computing environment
Works independently and provides guidance within technical areas, applying in-depth knowledge of multiple technologies
Leads technical aspects of ecommerce project planning, task duration estimation and project artifact compilation
Gives guidance to junior associates who write tickets, manages, verifies and supports changes for project implementation
Identifies and compiles necessary firewall, load balancing and other network changes necessary for project implementation
Forms productive networks with internal and external customers
Creates and customizes presentations to the interests of various audiences
Interacts regularly at the Director level with customers
3+ years UNIX experience (including Linux, AIX, Solaris)
Ability to work a flexible schedule based on department and company needs

Analyst, Ecommerce Engineer Resume Examples & Samples

Designs, implements and builds initial test environment configurations in the internal cloud computing environment
Consistently demonstrates regular, dependable attendance & punctuality
May involve close vision, colorvision, depth perception, and focus adjustment
Involves use of hands and fingers for typing on keyboard and using a mouse
May be a need to move or lift items under 10 pounds
Experience with Continuous Integration using tools such as GIT, Maven / Gradle, Jenkins/Hudson, Sonar, Cobertura/ clover and Artifactory
3+ years' experience with industry standard web servers (EWS or Apache experience a plus)
3+ years' experience with a Build and Deployment tool (Chef Server and or uDeploy)

Senior IT Business Analyst Ecommerce Resume Examples & Samples

Establish and maintain a strong working relationship with our key business leaders to support them leverage their business performance
Drive continuous improvement of our IT practices, procedures and supporting tools
Conduct detailed analyses to identify gaps with business organization and support design and implementation of IT system changes in line with the overall IT strategy of Materials Group
Identify and present opportunities for technical solutions and process improvement
Bachelor's degree, ideally with a major in IT, Business Administration or Computer Science
At least 5 years+ of fundamental experience as a Business Analyst, ideally within a manufacturing industry around projects in eCommerce and order management processes
Knowledge of EDI is preferred
CBAP certification is an advantage
Global work experience (work/study abroad, global project management experience, etc.)

Analyst, Ecommerce Operations Engineer Resume Examples & Samples

Under guidance, assists with and provides initial triage and troubleshooting support for stability incidents and issues across all non-production and production systems
Minimum of 1 year of relevant experience and BS in Computer Science or related fields or equivalent experience
UNIX experience (AIX, Linux)
Scripting skills: Ruby, JavaScript, ASP, JSP, PHP, Python, etc
Monitoring tools: Splunk, ITCAM, DynaTrace, KeyNote, Nagios
Devops Chef/Puppet &Git
Very strong verbal and written communication skills
Ability to read, write, and interpret instructional documents such as reports and procedure manuals. Excellent written and verbal communication skills

Business Analyst Ecommerce Operations Resume Examples & Samples

Experience within Retail and/or internships during undergraduate studies with customer focus
· Experience in Content Management Systems (Oracle ATG BCC experience a plus)
Some knowledge with basic HTML/JSON is a plus

Senior Market Analyst, Ecommerce Resume Examples & Samples

Bachelor degree in marketing or related field
2 to 4 years of marketing experience with progressively more responsibility and a track record of results
Keen analytical mind
Strong on planning, detail and accuracy
A demonstrably creative thinker
Substantial skills in written and oral communication with all levels of management and with outside contacts
Prior experience with digital marketing, Ecommerce or Omni-channel preferred

Quality Assurance Analyst Ecommerce Resume Examples & Samples

Participates in requirements & use case/user story reviews
Creates and/or oversees the creation and approval of project test cases and QA-related documentation
Ensures adherence to standardized QA policies, processes and documentation standards
Minimum 4 years of functional and back-end testing of eCommerce websites and backend applications, including order management systems
Strong knowledge of a SDLC and SQA methodology as well as experience testing on an Agile or DevOps teams
Excellent troubleshooting, analytical, and problem solving skills
Ability to produce effective software test plans and test cases
Proven ability to provide project estimates and work-breakdown schedules
High level understanding of design/development methodologies and project management concepts
Experience with Oracle, MS SQL Server or DB2 and ability to write basic SQL queries
Strong communication and leadership skills with ability to communicate with all levels of the organization from senior management down to staff level
Strong work ethic, positive attitude & excellent collaboration skills
Database knowledge in a major RDBMS system such as DB2, MS SQL Server or Oracle
Degree in computer science or related technical field

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