Specialist, Ecommerce Cover Letter

I am excited to be applying for the position of specialist, ecommerce. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for user support for LMS & other commonly used systems/applications, responds & resolves basic issues, triages issues to respective system owners as needed.

Please consider my qualifications and experience:

• Work very closely with country merchandisers, site digital merchandising, site content management & marketing activation to ensure consumer journeys can be supported with complete & accurate master data
• Accountable for the LAM adidas range plan and local asset creation with collaboration with GACT or local markets
• Be the bridge point between GACT and the market to ensure quality issues are identified and fixed within relevant SLAs
• Extensive problem solving and analytical skills and have a brand-appropriate understanding
• Experience with DW Business Manager (preferred, but not pre-requisite)
• Strong interpersonal and communication skills, both oral and in writing, to interact effectively and efficiently across departments, locations and levels of management
• Digital Merchandising or Product experience is appreciated
• Experience supporting electronic customer communications systems (websites, email, webchat, social networks)

I would like to submit my application for the specialist, ecommerce opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for second level technical support to clients of KN in the areas of trouble shooting complex issues that involve PC operating systems, Internet browsers, Internet connectivity, user knowledge and understanding of KN features/functions.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Prior experience working in an email service provider preferred
• Prior experience working in analytics software, such as Coremetrics, Omniture, or Google Analytics preferred
• Proficient with Amdocs Billing & CRM Testing
• Proficient in creating Test Plan, Test Design of Scenarios/Test Cases/Scripts, Test Procedure and Documentation, Performing Test execution, Defect Tracking and Analysis Reporting
• Knowledge of SDLC, STLC and Bug Life Cycle
• Knowledge in Database Testing
• Knowledge in AGILE Methodology
• Attention to detail with product imagery

I submit this application to express my sincere interest in the specialist, ecommerce position.

Previously, I was responsible for updates and transactions to military customers via Commercial Asset Viability system, which requires additional background check with finger printing.

My experience is an excellent fit for the list of requirements in this job:

• Strong experience in Website running (Content Management, Merchandising, A/B testing & personalization)
• Excellent communication skills and interpersonal skills in dealing with cross-functional groups
• A person with a high level of attention to details
• Exceptional collaboration, communication and problem solving skills
• A natural and knowledgeable presenter
• Experience with both telecommunications and eCommerce environments
• Proven track record in managing digital projects
• Proven expertise to increase online conversion

I would like to submit my application for the specialist, ecommerce opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for support in identifying target customers and applications and reviewing commercial plans for targets to provide the necessary technical and commercial support.

Please consider my experience and qualifications for this position:

• Experience in PC, MS office, and Internet usage
• Proactive, eager to take on new tasks and solve problems with an upbeat attitude
• Very strong writing skills, strong understanding of proper punctuation, grammar and spelling
• Familiarity with Microsoft Office, specifically MS Word, Excel, PowerPoint, and Outlook
• Basic command of HTML and CSS, preferred
• Experience in B2B Inside Sales, B2B eCommerce, or B2B Digital Marketing, preferred
• Experience in Global Aftermarket Sales, Field Reps, Digital or IT Reps, Dealer Interfaces
• Experience working with IBM Commerce Management Center and/or similar tools

Please consider me for the specialist, ecommerce opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for support for execution of IRT & COA systems development process from Kickoff to system go live, ongoing system change control, system closeout and database lock activities.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Being analytical and detail oriented
• Understand how service related costs can affect the business and how to reduce them in order to improve the result
• Any additional language skills would be advantageous
• Previous eCommerce Trading / Algo Trading experience
• Knowledge or experience of front-end performance analysis tools such as Webpagespeedtest and SOASTA
• Effective communication skills related to requirements gathering and web enablement
• Account management, eCommerce and/or customer service/mgt skills are highly desirable
• Excellent problem-solving skills and innovative thinking for maximizing contributions