Service Sales Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the service sales job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Read the complete guides below for more details.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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LG
L Gaylord
Lorna
Gaylord
97493 Nader Crossing
Dallas
TX
97493 Nader Crossing
Dallas
TX
Experience Experience
01/2016 – present
San Francisco, CA
Service Sales Executive
Service Sales Executive
01/2016 – present
San Francisco, CA
Service Sales Executive
01/2016 – present
  • Proposal creation -­- Create estimates, negotiate rates, develops statements of work and work through pre-­-sales T&Cs with customers
  • Develop financial justifications, prepare proposals, make presentations and perform necessary follow-up for successful closing of the sale
  • Proactively develops and creates customer relationships in his/her area of responsibility
  • Develop financial justifications, proposals, presentations, and perform necessary follow-up for successful closing of the sale
  • History of territory management and strategic thinking
  • Works in tight cooperation with the existing sales organization utilizing all synergies between the refrigeration and the HVAC segments
  • Interested in self and team development as well as adding maximum value in a complex, exciting, and "no excuses" sales environment
04/2013 – 11/2015
Philadelphia, PA
Service Sales Specialist
Service Sales Specialist
04/2013 – 11/2015
Philadelphia, PA
Service Sales Specialist
04/2013 – 11/2015
  • Make sales calls to identified MVS targets to identify and create opportunities utilizing the Sales process by establishing credibility
  • Manage administrative procedures in sales processes, and support collection and project management activities
  • Ensure to collaborate with the Service Sales Manager and Service Manager to implement Service sales strategy
  • Oversee and manage fiscal performances of business strategies, i.e. budget expenditure, revenue, cost control
  • Prepares customer contacts, builds and maintains a customer focused network in order to develop both customer and industry sector expertise systematically
  • Serve and develop new customers account and existing client account management for long term business
  • Create territory/account plans including opportunity development, competitive strategies and targets
11/2010 – 02/2013
Dallas, TX
Service Sales Manager
Service Sales Manager
11/2010 – 02/2013
Dallas, TX
Service Sales Manager
11/2010 – 02/2013
  • Lead, motivate, coach and develop the regional sales team to achieve their set targets, embedding a culture of performance management
  • Meet sales targets, develop sales plans, develop new and existing key accounts and commercial objectives and execute the plans
  • Support all aspects of the services business development process from initial contact, proposal development, contract negotiation and follow-up
  • Assist in planning and developing a strategy for selling service, upgrades and modernizations for all GT, ST and generator business units
  • Work with sales and commercial teams to develop & build value argumentation
  • Provides inputs to Region Service Marketing Manager to increase strategies efficiency
  • Communicate with Management to develop and understand service, sales and marketing strategies for the Americas
Education Education
Bachelor’s Degree in Self
West Virginia University
Bachelor’s Degree in Self
Skills Skills
  • Ability to meet & exceed challenging revenue & profitability growth targets
  • Business acumen to ensure sustainable revenue & profitability growth
  • Ability to build customer relationships – all individuals within the sales/project management process: strong interpersonal & communications skills
  • Ability to work effectively in team environment; collaboration with peers and colleagues; as well as being capable to effectively work independently
  • Analytical ability and business acumen to analyze & prioritize opportunities
  • Good English skills in reading and writing
  • Computer proficiency in MS Office Software including Word, Excel and PowerPoint
  • Ability to build customer relationships: Outstanding interpersonal & communications skills
  • Willingness to prospect and identify new business opportunities
  • Customer focus: Ability to understand customer business, identify solutions & communicate value for customer by proposing and persuading to buy and assist with project management
Create a Resume
1

International Platform Service & Sales Manager Resume Examples & Samples

  • Managing, coordinating and assisting with asset movements in and out of PWM Australia
  • Organising and providing training to Financial Advisors on PWM products / platform
  • Managing revenue reporting distribution to the various Sales teams
  • Project manage new product approvals onto the PWM Platform
  • Work with Financial Advisors to drive sales on the PWM Platform
  • Strong experience with international stock transfers
  • Outstanding attention to detail
  • Track record of managing internal and external relationships
  • Expertise with using financial market systems such as IRESS, IOS Order system, Bloomberg and Reuters
  • A deep understanding of financial services and wealth management is highly desirable
2

Service & Sales Specialist Resume Examples & Samples

  • Changing performance parameters (e.g. Scorecard changes)
  • Understanding updates on procedural changes and compliance
  • Achieving customer excellence in every contact
  • Work is moderately complex and specialized in nature and involves mostly straightforward challenges
  • At least 2 years of experience in banking or related industry in a customer service / client facing role
  • Investment Funds in Canada Course; or Canadian Investment Funds Course; or Canadian Securities Course; and
  • Mutual Fund Skills Builders Course
  • Completion of basic HSBC Premier training
  • Advanced communication and customer service skills
  • Knowledge of HSBC’s products and services
  • Knowledge of HSBC’s policies, practices, and procedures within own area
  • MUST understand & speak one of the second languages listed: French, Cantonese &/or Mandarin fluently
3

Service & Sales Specialist Resume Examples & Samples

  • Supervisor Level 2
  • Clearing Limit: 2,000,000
  • Note: Cheq/withdrawls and Deposits limits subject to Letter of Authority and will not exceed those listed here
  • Understands/speaksFrench is an asset
4

Service & Sales Senior Supervisor Resume Examples & Samples

  • Direct line management experience in a call center or production environment preferred
  • Bachelors Degree preferred or equivalent experience required
  • Familiarity and understanding of financial industry preferred Management Skills
  • Proven ability to make sound business decisions
  • Strong performance management abilities
  • Solid leadership skills and ability to direct and motivate staff with integrity and ethics
  • Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
  • Experience in creating and implementing processes that result in improved business performance
  • Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
  • Superior execution skills with a focus on clear, realistic action steps and timelines Technical Skills
  • Solid PC skills (Microsoft Office)
5

Service Sales Manager, Shanghai Resume Examples & Samples

  • Build and maintain confidence of colleagues and customers
  • Be able to conduct small to medium engagements with customers independently
  • Maintain and develop the knowledge of the entire VMware product line
  • Conduct pre-packaged VMware consulting solutions in a timely and effective manner
  • Assist in the development of standard reusable VMware productized consulting service offerings, including definition of tasks, deliverables and standard estimates
  • Help to document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners
  • Provide regular update/report to the team
6

Service Sales Executive Resume Examples & Samples

  • Demonstrate business, technical, or functional knowledge at the mastery level, as well as administration or operations knowledge
  • Demonstrate knowledge of at least one solution type (desktop, client/server, data center, big data, security, cloud, application, etc.)
  • Ability to cope with very high peak workloads, short deadlines and significant pressure
7

Manager, Service Sales Virtual Resume Examples & Samples

  • Lead predominantly a virtual team of software annuity sellers including third party resources
  • Establish operational requirements and standard practices to “intake” new offers into the Global Software Sales Center including working with recent software acquisitions
  • In concert with Global Software Annuities Operations, Identify the data requirements, processes, and personnel needed to drive the business
  • Ensure existing sales “best practices” are maintained and leveraged to other offers
  • Work closely with the Software Annuities managers globally to identify where common customer opportunities exist in order to “Renew the Customer”
  • Incubate the offers, people, process and best practices until such time the offer is ready to be integrated into the main stream business
  • Maintain the integrity of the software team, offer and pipeline while working towards a run the business transition
  • Once the offer has achieved sufficient momentum in the market place integrate the offer into the mainstream “Renew the Customer” annuities sales motion
  • Own the annuities software GTM for the offers including partner plays, marketing demand generation & utilization of automation to improve productivity & reach of the volume business
  • Oversee and direct all training activities for support of new offers, existing offers, and new and existing employees or vender sellers
  • Working closely with the Director of Software Annuities, participate and provide input in strategy and Global planning sessions
  • Plan, propose and participate in annual budget, staff and business plan process to build team and achieve financial goals
  • Develop and implement ways to continually improve the software annuities’ sales motions to enable a high performing sales team
  • Guide sales teams to develop an increased knowledge of the customers’ business needs culminating in growth of Software Annuities’ bookings
  • Manage deal life cycles in collaboration with product, services & software constituents
  • Define and guide execution of operational requirements to support software annuities sales
  • Collaborate and tightly interlock with the Global Software Annuities Operations
  • Responsible globally for week, month, and quarterly forecast of manage offers with expectation of accuracy within 90%-120%
  • Meet and exceed bookings targets on a weekly, monthly, quarterly and annual basis
  • Meet operation expense targets to meet the company financial goals
  • Develop and implement ways to continually improve the Global Sales Center to enable a high performing, flexible, and scalable sales team
  • Manage staff by providing performance feedback and guidance in addition to annual salary and career advancement review
8

Solutions Specialist, Service Sales Resume Examples & Samples

  • Understand and articulate Cisco Services portfolio in details, take leading role in service workshops for customers, partners and prospects
  • Responsible for customer demand generation, opportunity identification and qualification, developing opportunity to customized contract and get customer agreement
  • Understand and identify market trends, and develop localized solution/service offerings to meet market demand and achieve business hyper growth
  • Collaborate and teamwork with cross function teams to optimize resources and maximize business results
  • Be viewed as thought leadership in service business transformation and able to achieve solid result in business and technologies
  • 1st tier university degree, or master degree, in computer /communication /engineering related
  • Solid technical skills as network related architect or engineer. CCIE certification required, PMP/ITIL certifications highly preferred. Domain knowledge in Unix/middleware/database/virtualization/security preferred
  • Able to work independently, good team player. Willing to travel
  • LI-APJ-LL1
9

Service Sales Consultant Resume Examples & Samples

  • Increase sales of Data Center Service solutions to customers, including ROI and value proposition
  • Develop and manage territory sales strategy to meet or exceed bookings targets in partnership with the CSE or CSM
  • Provide feedback as to ongoing market requirement evolution; for early recognition of changing business climate and customer needs and to provide feedback for continuous improvement or refinement of Cisco Service offerings
  • 10+ years of experience in aligning technology solutions to specific customer business needs
  • Specific experience in sales/execution of complex consulting and systems integration projects and/or outsourcing and managed services programs within the data center industry required. Consultative selling background project management experience a plus
  • Experience structuring professional services opportunities to meet customer requirements
  • Must be detail-oriented with the ability to multi-task and prioritize multiple and competing responsibilities in a highly-matrixed environment
10

Service Sales Director Resume Examples & Samples

  • Define and articulate a data center business relevant services strategy and solution for each customer opportunity; partnering with the relevant Product Sales Specialist (PSS) teams to incorporate the solution into the customer Account Plan and successfully executing on the plan
  • Work cross-functionally to prepare and present data center service deals for customer approval
  • Related Bachelor’s degree or equivalent experience required
  • Experience managing services deal process to close the business
  • Superior influencing and communication skills; written, verbal and listening skills. Demonstrated ability to influence and obtain consensus among peers, partners, and management. Outstanding initiative, demonstrated “take-charge” attitude
11

Service Sales Consultant Resume Examples & Samples

  • Advanced Technologies Product Sales Teams and Service Sales: to ensure alignment and consistency in go-to-market strategy presenting ONE CISCO to customers
  • Services Delivery: provide updates to delivery on Cloud and Data Center lighthouse targets with sufficient detail to allow an assessment of needed skill to ensure proper capacity planning of resources, scoping of customer requirements and deliverables, and inclusion of subject matter experts (technical, delivery) in sales cycle as required
  • Advanced Technologies Practices Organizations: to ensure thorough understanding of Cloud and Data Center solution and the associated Playbook - provide feedback as to ongoing market requirement evolution
  • Marketing: to provide feedback between customer requirements and Incubate offering to allow for early recognition of business climate and customer needs and to provide feedback for continuous improvement or refinement of Cisco Service offerings
  • Provide knowledge transfer to Proposal Team and SOW Team to make solutions scalable and repeatable
  • Assist in manage iterations of customer expectation through the negotiation process leveraging the proposal team
  • Build influential relationships with key stakeholders internally and externally
  • Participate in business plan interlock as needed
  • Attend and present at external & internal meetings as necessary
  • Provide knowledge transfer to Mainstream SSC’s for Incubate solutions as they begin to cross the chasm
  • Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty
  • Time & Productivity Management: Applying personal organizational strategies and processes to prioritize and efficiently manage a high volume of work activities
  • Related degree or equivalent experience with minimum of 5-10 years combined Sales/Management, industry and technology experience. Consultative selling background multi-lingual ability and project management experience a plus
12

Service Sales Account Manager Resume Examples & Samples

  • 10+ years of experience specifically in software or technology sales
  • Proven track record of exceeding Quota in the Information Technology marketplace
  • Significant experience interfacing at the C-Level
  • A strong understanding of business operations in the enterprise, automotive or manufacturing accounts
  • Ability to strategically manage long complex sales cycles
  • Proficiency in building business cases and understanding of business
  • Ability to partner with key technology associates
  • Ability to prioritize and manage time according to deliverable opportunities
  • Ability to present technology overviews per hardware, services and advanced technology solutions to large groups of clients, partner and associates
  • Established relationships with executives and IT decision-makers throughout automotive, manufacturing or enterprise accounts
  • Proven ability to present to and interact with C-Level executives (credible, strong presence etc)
  • Experience or back ground dealing with (or consulting to) the IT department
13

Service Sales Account Manager Resume Examples & Samples

  • Work at all stages of the sales life cycle from creating and pursuing leads, understanding customer needs and identifying opportunities, presenting and developing structured support/service solutions to meet those needs, through to deal closure
  • Partner with the broader Cisco account teams to ensure internal alignment and to maximize service and product revenues and increase customer satisfaction across all named accounts
  • Drive the services sales process, proactively monitor and manage competitive threats to maximize margins and yet ensure a high bid-win ratio
  • Create collaborative relationships with the leaders of the delivery organizations and construct win-win-win scenarios (customer, sales and delivery)
  • Focus on achieving annual and quarterly sales goals; forecasting bookings accurately on a weekly, monthly and quarterly schedule
  • Experience in selling IT services and solutions to corporate and enterprise customers
  • Positive, tenacious, high energy, self-starter
  • Persuasive negotiator with strong commercial nous
  • University degree educated, excellent communication and presentation skills
  • Able to combine products and services into a solution that meets the customer’s requirements
  • Ability to articulate a services-centric value proposition, linking the solution directly to the customer’s business drivers and outcomes
  • Fluent English is required, Arabic is an advantage
  • Having industry knowledge of the aviation and/or financial services sectors is an advantage
14

Service Sales Account Manager Resume Examples & Samples

  • Developing and executing services sales strategy for assigned customer(s) in region
  • Driving sales of new services within customers, driving programs, service product launches and best-practices; liaising with management on clients' side
  • Preparing service responses for Request for Proposals (RFP) and new service bids or proposals
  • Forecasting and reporting the business, building the pipeline for the future
  • Close cooperation with product account team(s) and other departments both at internal market and abroad (technical department, marketing department, “vertical teams”)
  • Cooperation with Cisco Partners
  • Ensure that customer support cases are being addressed as per the agreed upon Service Level Agreement (SLA) and ensure that all required team are aligned to reach and maintain customer satisfaction
  • 6+ years of professional experience on value-based sales positions in Internet, Communication, Technology (ICT) sector, preferably in modern international environment
  • Strong experience and understanding of the specificity of the service, consulting, and advisory services sale
  • Solid experience in direct and indirect selling to the most strategic accounts, preferably Telecoms, large enterprises and government accounts
  • Very good knowledge of English
  • Self-starter and strong closer personality with multi-tasking ability
  • Outstanding communication skills, independency, self-motivation
  • Experience in Operation & Maintenance (O&M) contracts/projects
  • Good understanding in the Public Sector similar or procurement process and buying cycle
15

Solutions Executive, Service Sales Resume Examples & Samples

  • Provide presales support to the Service Account Managers for Cisco Services (mainly Advanced Services) business in Enterprise market, in East China territory
  • Play a consultant role in customer facing engagement and understand customers’ industry/business/technical requirements, analyze requirements in customer context and design/propose the solutions based on Cisco Services offerings and capabilities
  • Play an account partner role for Cisco top-tier enterprise customers and develop long-term service business relationship
  • Minimum 8 years of working experience in Information Technologies and Services, for enterprise market
  • Proven track records of leading delivery in consulting/design or integration projects are required
  • Industry knowledge is preferred, for financial services, manufacturing and retail, automobile and public service, etc
  • Good customer facing skill and interpersonal communication skill are required. Presales/consultant experience is highly preferred
  • Self motivated, willing to work under pressure, creative in problem solving
  • Fluent English in both oral and written. CET-6 or equivalent level
16

Service Sales Account Manager Data Virtualisation Resume Examples & Samples

  • The ability to lead segments of the Cloud Managed Services organisation in EMEAR to the next level of revenue growth
  • Our DV Sales Account Manager must have the vision to position Cisco Data Virtualisation among DAX companies and Cisco EMEAR’s major accounts, working together with their colleagues driving the DV sales process
  • Articulations of leading data management strategies, with the ability to leverage Cisco Data Virtualisation as a leading-edge and flexible core component, while harnessing the ideas, talents, and energy of the Cisco field sales and virtual service solutions team will define success
  • The candidate is expected to grow Cisco Data Virtualisation revenue consistently quarter by quarter with accurate forecasting
  • In this role, the DV Sales Account Manager will have the ability to influence those around him/her to work in powerful and innovative ways. Moreover, this leader will do his/her best to leverage the potential of the UK and EMEAR account teams
  • Verifiable track record of making and exceeding plan in Enterprise Software/Solution Sales
  • Proven success selling enterprise application software with a demonstrable record of high growth
  • Proven sales leader, who successfully established top Executive customer relationships by creating a strong vision together with his/her top clients
  • A good balance of both strategic and operational sales skills with a focus on rapid execution
  • A software sales background with experience in data integration, business intelligence and analytics technologies
  • Outstanding sales skills with the ability to build long term customer relationships by a consultative sales approach
  • Experienced in working with account teams with entrepreneurial spirit and passion for a fast-paced, dynamic environment. Results oriented with a strong desire to win; will not settle for anything but overachieving sales targets
  • Strong personal contributor with the desire to roll up his/her sleeves and make it happen
  • Impeccable integrity and ethical standards with strong interpersonal and communication skills
  • Bright and perceptive with a balanced strategic and tactical approach to profitably grow the business
  • Willingness and ability to travel
17

Service Sales Consultant Resume Examples & Samples

  • Increase sales of Advanced Services for Cisco Architectures and Solutions through
  • Develop and manage territory sales strategy to meet or exceed bookings targets in partnership with the CSE or CSM. SSC is a collaborator for the opportunities they are engaged in
  • Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking appropriate course of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences
  • Sales Pipeline Development: Lead structuring of professional services opportunities to meet customer requirements. Proven background in sales and delivery with a specific focus on consulting, systems integration, managed services and outsourcing . As needed, create and present ROI for customer's investment decision
  • Create internal value proposition for proposed deal (i.e. internal selling to extended team of business partners, Delivery, Account Teams, Finance, Contracts/Legal, etc...)
  • Manage AS deal process to close the business
  • A strong appreciation for enabling deal structures through partners and the channel
  • Time & Productivity Management: Applying personal organizational strategies and processes to prioritize and efficiently manage a high volume of work activities. Must be detail-oriented with the ability to multi-task and prioritize multiple and competing responsibilities within a matrix organization structure
  • High Impact Communication: Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions
  • Related BA/BS degree or equivalent experience with minimum of 5-10 years combined Sales/Management, industry and technology experience. Consultative selling background, strategic account planning and project management experience a plus
  • 5+ years of technical sales experience in selling to the Public Sector (US Federal Government and/or State and Local governments) Specific experience in sales/execution of complex consulting and systems integration projects and/or outsourcing and managed services programs a plus
  • Data Center/Cloud technical sales experience preferred
  • Experience with Proposal Statement of Work and contract development. General understanding of legal contracts, including Federal Acquisitions Regulation (FAR) and other government procurement regulations preferred
18

Service Sales Account Manager Resume Examples & Samples

  • Manages overall Services Sales operations for Enterprise and SP sector accounts
  • Responsible for a defined Segment and named Partners, into which He/She will sell the full range of Cisco Services solutions
  • Carry a bookings quota, which should be achieved and exceeded where possible
  • Build direct relationships with end user organizations. This process will include understanding the customer business initiatives and issues
  • Manage the sales process, up sell where possible and close the business, whilst understanding the budget, timescales and decision making process
  • Work closely with and leverage the channel Partners to maximize the revenue opportunities
  • Responsible for program execution that will drive increased bookings
  • Build an ongoing bookings pipeline and be able to forecast
  • Support commercial inside sales team in their service-led approach
  • Increase service Attach and Renewal rates for the segment and the named Partners
  • Be the main Sales point of contact for the named Partners
  • Work with named Partners to increase Service Sales sharing best practices and trainings
  • Interacts with peers cross-functionally and globally
  • Minimum 2 to 4 years Sales experience
  • Experience in South Enterprise sector market
  • Strong persuasive and personal selling skills
19

Solutions Executive Service Sales Resume Examples & Samples

  • In collaboration with the Product Account Teams, develop Services solution and drive to closure on advanced services opportunities, including forward thinking ideas for services that may not exist yet for the territory
  • Develop strategy for selected accounts, analyze customer business needs, translate into services solutions requirements, increase advanced services pipeline and independently drive to closure with Territory Services Manager (TSM)
  • Provide presales support to the TSM OR develop and close opportunities directly with solutions developed from the understanding of customer situation, priorities and business impact through solution selling approach
  • Work with customers and partners to capture requirements for project based solution roll-outs and translate these requirements into a Statement of Work (SOW) outlining roles and responsibilities of the parties as well as project based deliverables
  • Understand and articulate Cisco’s solution architectures and services. Perform in-depth service portfolio and value presentations for customers, partners and prospects in Services-led engagement
  • Drive knowledge management on best practices (knowledge on how to sell and approach complex solutions) on given topics for internal and external use
  • Continually gather service requirements and submit findings to Cisco Services Marketing and LOBs to drive product and service portfolio development
  • Run Forecast for the Account / Territory level of Advance Services and deliver the forecast within accuracy guideline (in period of week/month/quarter/year) together with TSM
  • Support the whole quote to order process compiling Cisco ordering process
  • High energy, self-starter with progressive track record required
  • Ensure continuous upgrade of subject matter expertise and actively participate as a specialist on assigned Virtual Team(s) and/or Solution Team(s)
  • Good interpersonal & communication skill at both operations and executive level. Ability to influence without owning processes or organizations directly
  • Analytical mind, able to convince key stake holders on your solution with sensible justification developed from the customer business understanding
  • Typically requires BS degree or equivalent, in Business, IT, or related discipline. MBA is a plus
  • 8+ years in Service Provider Technical Sales/Pre-sales related position with which extensive (5+ years) technical operation/key account management experience
  • Expert in consultative/solution selling and professional services
  • Combination of broad experience in SP technology, Emerging Technologies (Collaboration Cloud) or consulting
  • Demonstrated ability to succeed in a matrix environment Knowledge of IP networking an asset. Solid knowledge of IT operations experience is a plus (ITIL, eTOM)
20

Director, Service Sales Resume Examples & Samples

  • Previous Service Sales Management experience in OEM environment with revenue responsibility in excess of $100M in annual revenue
  • Strong consultative selling skills at the Business and IT Units
  • Applies industry domain, technology and IT operations best practice knowledge as part of consultative selling in strategic or several large, complex opportunities
  • Strong learning aptitude, abilities to learn new technology solutions, service offerings and managed services concepts
  • Determination and ambition to win and challenge status quo based on market leading and disruptive solutions/services
  • Develops accounts plans to win new customers and increase wallet share in existing accounts
  • Key focus and commitment to winning large multi-year deals largely from Fortune 1000 clients in cross industry disciplines
21

Costco Service & Sales Group Manager Resume Examples & Samples

  • Relationship Development With Costco Regional Store VPs
  • Oversight & Management of Citi Regional Field Sales Managers
  • New Account Acquisition Targets & Business Performance
  • In Warehouse Escalations
22

SEA Regional Service Sales Renewals Specialist Resume Examples & Samples

  • Responsible for the service renewals business in region (as defined)
  • Owning quota and achievement against AOP
  • Value business - Supporting TAM/ MAM’s to drive renewals and up-selling service levels and contract durations
  • Volume business – Working with CAM’s and Partners to maximize run rate
  • Driving improvements for in-quarter renewals (IQRR) and final renewal rate (FRR)
  • Working with Renewals Manager & Channel Managers to improve partner performance
  • Maximize overall renewal performance & exceed AOP
  • Develop partner relationships and cadence to qualify and manage opportunities through the sales funnel
  • Ensure sales, partners & distributors are fully equipped and informed to address maintenance renewal opportunities at least 120 days in advance of expiry
  • Liaise with internal service support team to provide data and quotes to direct Service partners, distributors and Polycom sales staff to drive “on time” renewal closures
  • Work with Polycom & Partner teams to close renewals as required
  • Support broader service sales initiatives: Up-sell, campaigns, promotions, co-term etc
  • Record reasons why renewal PO was not obtained
  • Track opportunity qualification & forecasting with SFDC
  • Work with Service Support Team to clarify PO issues for prompt processing
  • Liaise with internal teams: Order Management, Sales Operations, Entitlements team, CAM’s as necessary
  • Backup for other Service Support functions as necessary
  • Siebel CRM, Call Centre module - desirable
  • Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF) - essential
  • Good Excel skills (pivots/formulas/look-ups etc) – essential
  • SFDC skills – desirable
23

Service & Sales Executive Resume Examples & Samples

  • Attempt First Call Resolution (FCR) for all customer calls, utilizing problem solving skills and available resources
  • Process a variety of requests, identify service and sales difficulties, and initiate appropriate action to resolve problems
  • Actively participate in team atmosphere to achieve department and company goals
  • Proven track record of success working within a Customer Service or Sales-related role
  • Working knowledge of golf products and business in a customer service environment highly desired
  • Mastery of the English language and/or other languages as may be required, including superior written and verbal communication, interpersonal and persuasion skills
  • Computer system literacy should include MS Word, Excel, Outlook, Internet, and OMS
  • Knowledge of Microsoft Office Products is essential
24

Service & Sales Specialist Burnaby Resume Examples & Samples

  • Work is reviewed for attainment of standards, achievement of targets, adherence to policies, procedures, and timelines
  • Speaking French an asset
  • Shift work
  • Secondary school graduation
  • Mutual Fund Licensing. Requires Completion of
  • Investment Funds in Canada Course; or Canadian Investment Funds Course; or Canadian Securities Course; and Mutual Fund Skills Builders Course
  • Career minded team player
  • Strong interpersonal skills to support the building of strong relationships with diverse groups of people
  • Competent in conflict resolution
  • Understands / speaks second language is an asset
25

Service Sales Manager Resume Examples & Samples

  • Promote new services and lead service sales engagement with customers
  • Work with sales and commercial teams to develop & build value argumentation
  • Work with delivery team, solution team and third party partners to derive the service costing, construct the service proposal and project plan
  • Propose comprehensive set of services to address the tender and solutions requirements, answer SoC, and participate in tender presentation, discussions and negotiations
  • Bachelor degree or above in Business / Engineering / IT or related disciplines
  • Minimum 5 years’ experience in the services business in Telecom and/or IT industry
  • Knowledge or experience in any of the following areas desirable: IP, Cloud, Value added services, IT or data analytics
  • A good team player with excellent interpersonal and analytical skills
  • Good command of spoken and written English and Chinese. Mandarin speaking is a plus. *LI-VL1
26

Service & Sales Associate Resume Examples & Samples

  • College graduate with at least 1 year relevant working experience in banking or finance industry
  • Fluent in spoken English/Cantonese/Putonghua
  • Good interpersonal and communication skills. Previous experience in customer service sector is a plus
  • Good problem and complaint handling skills
  • Good team-player, hardworking and self-motivated
  • Willing to work overtime/shift duty including overnight shift and holidays
  • Good typing and computer skills
27

Cntct Center Service & Sales Senior Tm Manager Resume Examples & Samples

  • The role operates within a HSBC RBWM Contact Centre. This is a high profile, highly regulated environment and the role holder should have the ability to react quickly to changing priorities by being flexible, proactive and cooperative at all times
  • Our people in the Contact Centers are the first point of contact for HSBC customers, sith high volumes of calls each day, inbound and outbound. In order to deliver superior service levels to our customers, we need to be able to build effective rapport at the first point of contact to ensure we continue to be trusted with their financial needs
  • Minimum 2-4 years proven and progressive high volume call center operations experience or equivalent, including a minimum of two year's proven experience managing a team through coaching. mentoring, developing and motivating others. Industry specific experience and/or certification should be required
  • Minimum of a High school graduate or equivalent experience. Minimum of an associate’s degree in business, related field or business school training preferred and should substitute for some required experience
  • Should be proficient in the language(s) required by the process
  • Should be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
  • Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order
  • Ability to work in a high-volume, fast paced environment is required
  • Proficiency with personal computers and basic software packages and specialized applications
  • Have a positive, can do attitude with a desire to get things right first time every time, and works around limitations
  • Problem solving and Decision making skills – PSDM, a desire to do things better, to identify and set and strive for stretching goals
28

Software Service Sales Resume Examples & Samples

  • Understand software business, understanding IBM software will be preferable
  • Working experience in WOFE
  • Excellent communication skill in English and Chinese
  • Bachelor degree major in IT related
29

Service & Sales Associate Resume Examples & Samples

  • Fluent in Putonghua, Cantonese and English
  • Comprehensive knowledge of financial planning, market and economic trends, compliance & security procedures
  • Willing to overtime/shift duty including overnight shift and holidays
30

Service Sales Manager Resume Examples & Samples

  • Ideal candidates should have a strong background and track record in video conferencing and collaboration solution sales, with proven experience in selling services as a differentiator
  • 5+ years’ experience working with partners and customers in a similar technology environment
  • Energetic and passionate about services and how they can deliver value to our customers
  • Strong knowledge of Video Collaboration
  • Able to illustrate competencies in conceptual and consultative selling
  • Excellent qualification and forecasting skills
  • Technical aptitude and strong understanding of products and competitive landscape in the video collaboration market
  • Likely to be educated to degree level
31

Contact Center Service & Sales Team Manager Resume Examples & Samples

  • The Team Manager role is integral to monitoring this first point of contact, ensuring all contact remains within mandatory constraints and legislation as appropriate, identifying the development needs of our executives to enable them to continue to deliver a superior service and value added sales
  • The role holder will set, agree and manage individual performance targets and objectives for executives ensuring timely completion and support of Performance Improvement Plans (PIPs), managing individual employee relations issues in line with company and local policy
  • Can use their own initiative with the ability to focus on the important details to deliver a high-quality professional service
32

Director Self Service Sales & Channel Optimization Resume Examples & Samples

  • Developing a strategic roadmap for growing the sales and distribution capabilities of the Self Service channel network focusing on industry best practices and current/emerging trends
  • Establishing, developing and furthering relationships with key stakeholders (internally & externally); identifying, recommending and negotiating to improve channel functionality and profitability
  • Leading the evaluation and usage of consumer engagement with current and emerging media/digital channels like social networking sites, mobile, social media, search and e-commerce etc
  • Providing insightful recommendations to optimize distribution on a market priority basis
  • Degree (business/marketing related), or product management/relevant field experience
  • Experience with business development, developing and leading affiliate sales and marketing programs
33

Investor Service Sales Resume Examples & Samples

  • Solid working experience in Custody business with sound track record
  • Good understanding of Custody product and operational flow of custody business
  • Services oriented, can understand client’s need and exceed client’s expectation,
  • Familiar with the QDII/RQDII/QDIE/QDLP regulation
  • Knowledge of international securities market requirements and practices
  • Highly motivated self-starter, resourceful, innovative, dynamic, high energy levels , able to perform well under stressful conditions, flexible, team worker
  • Leadership, team management experience
  • Experience in building and maintaining strong relationships at varying levels of seniority is critical
  • Strong and demonstrated communication, influence, negotiation and problem solving skills
  • Self-starter, team player, multi-cultural exposure
34

Assistant Manager Service & Sales Resume Examples & Samples

  • Work varies from moderate to significant complexity involving mostly routine and some non-routine situations / challenges
  • Position will provide oversight to more complex circumstances and will have designated authority within assigned limits
  • Work is specialized in nature and performed under general direction according to established methods and processes
  • Requires considerable initiative and independent judgment in completing work, with unfamiliar situations or challenges addressed by the next level manager
  • Problem resolution involves judgment in applying or adapting procedures to address situations as well as searching for or setting precedents for continuous improvement
  • Outcomes are reviewed in terms of adherence to general policies, accuracy of methods, continuous improvement, and general efficiency
  • Decisions have a direct impact on the functional area, other potential business units, external guests, and direct reports
  • May work in call centre or branch environment where systems are available in meeting services quality objectives
  • May be required to work shifts outside of regular business hours
  • Authority Levels
  • Manager Level 5
  • University / College degree or combination of equivalent education and experience in banking or related industry
  • 3 - 5 years of related work experience in sales / customer related roles
  • Mutual Fund Licensing. Requires completion of
  • Investment Funds in Canada Course; Canadian Investment Funds Course; or Canadian Securities Course; and
  • Completion of HSBC Way of Selling
35

Director, Full Service Sales Distribution Resume Examples & Samples

  • BA/BS degree in Marketing, Business, Communications or related field or similar discipline
  • Strong knowledge of the professional salon/beauty category and competitive landscape
  • Capable of leading a division in achieving goals and obtaining sales quota
  • Strong and effective leadership skills with ability to handle multiple projects in fast-paced & highly-demanding environment
  • Proficient knowledge of Microsoft Office (Word, Excel, Outlook and Power Point) including working knowledge
  • Excellent oral, written, interpersonal communication skills and strong organizational skills are essential
  • Able to prioritize, organize, and manage multiple tasks/duties with accuracy and attention to detail and follow through
  • Flexibility to travel as required. Estimated at 50-60% of each month
  • Master’s degree (Marketing, Business, Communications or related discipline)
  • Experience in professional Beauty or Cosmetics industry
36

Service & Sales Associate Resume Examples & Samples

  • Good customer service and sales skills, banking or credit card work experience will be advantage
  • Good mandarian and English communication skills
  • Work in 24*7, and would like to OT in holidays
  • Team player and self motivate
37

Service & Sales Associate Resume Examples & Samples

  • At least 2 years relevant experiences in Call Center
  • Excellent interpersonal and communication skills. Previous experience in customer services sector a plus
  • Strong leadership skills and able to motivate staff to deliver superior customer services
  • Independent, hardworking, self-motivated and good team player
  • Fluent in spoken English
38

Service & Sales Associate Resume Examples & Samples

  • Minimum 1 year of customer service experience (financial services, call center, retail, etc.)
  • Basic internet and computer knowledge
  • Must be able to manage multiple tasks
  • Experience working in fast-paced, goal oriented and team based structured environment
  • High School Diploma, GED or relevant experience required
39

Service & Sales Specialist Resume Examples & Samples

  • Experience in banking or related industry is preferred
  • At least 2 years of experience in a customer service / client facing role
  • Understands / speaks a second language such as French, Mandarin &/or Cantonese is required
40

Service Sales Manager Resume Examples & Samples

  • Managing key accounts
  • Supervising, coaching and developing service sales reps
  • Responsibility for ensuring individual and office service sales plan is met
  • Responsibility for overall business development oversight
  • Handling escalated customer issues
  • Involvement with large customer accounts/mods
  • Managing reps' collection activity and follow up
  • Meet A/R goals
  • Drive local ACE initiatives (UTC's Continuous Improvement Program)
41

Service & Sales Operations Coordinator Resume Examples & Samples

  • Provide outstanding customer service to all of our Team Members and Stakeholders
  • Primary owner / administrator of our Productivity Software, specifically the assignment, monitoring, completion, and reporting of all service tickets assigned to the Team
  • Provide outstanding support to the Associate Vice President of Service and Sales Operations
  • Complete Special Projects as requested (using MS Office Product software)
  • Draft and maintain the Team’s Standard Operating Procedures (also assist Leadership and Project Management as needed with this function)
  • Schedule, track, and monitor the Orientation of New Team Members
  • Manage the procurement of new equipment and Accounts Payable
  • Serve as payroll / time management point person for the Team
  • Complete other tasks assumed to be related to those mentioned above or administrative in nature
  • Energetic, positive, and enthusiastic personality is a MUST
  • Takes a solutions oriented approach with a can-do attitude at every new challenge faced
  • Embraces change well, and has the ability to communicate the value and lead in the implementations
  • Ability to learn new things quickly and apply them in a fast paced, ever-evolving environment
  • Capability to juggle many duties while keeping the team and stakeholder experience the top priority
  • Strong time management and communications skills
  • Strong attention to detail and sense of urgency
  • Ability to exercise sound judgment when prioritizing simultaneous requests under the expectation of achieving solutions within tight deadlines
  • Strong sense of accountability and resolving issues proactively
  • Advanced knowledge of PowerPoint, Excel, Word, & Outlook Programs
  • Must Have 2 - 5 years of relevant experience in a service environment support role
  • Bachelor's degree or equivalent experience preferred
  • Sales operations or support experience preferred
42

Infrastructure Service Sales Working Location Resume Examples & Samples

  • 3-8 years IT selling experience, service selling experience highly preferred
  • Good at solutions selling, be able to handle large opportunities according to customer’s business needs and IBM’s value of cloud, Smart Industry solution and social solutions. Not only follow customer’s requirement
  • A very quick learner, and be able to take pressure
  • Better have technical background on cloud, Mobility or Social solutions. Such as IT strategy planning/ITIL/virtualization & network services
43

Merchant Service Sales Specialist Resume Examples & Samples

  • Problem solving oriented
  • Able to work under minimal supervision, and under pressure
  • Demonstrate tact, diplomacy and patience towards customers
  • Good working knowledge of sales, credit and pricing policies
  • Working knowledge of practices and procedures as related to Visa Canada
  • Bilingual Mandarin and Cantonese would be an asset
44

Service Sales Resume Examples & Samples

  • University degree or equivalent work experience
  • 3-5 years experience in sales and sales development in a high-tech environment
  • Proficiency with standard corporate productivity tools (email, vmail, MS Office Suite)
  • High-tech software/Hardware background
45

Financial Analyst Service Sales Resume Examples & Samples

  • Analyze contract revenue and create portfolio walk to demonstrate challenges and opportunities of growth
  • Analyze Renewal, warranty conversion, termination, and price specifically for trends and challenges and come up with solutions
  • Drive profitable growth in the regions by providing analysis of Revenue results and identifying & tracking key metrics while advising the leadership team on risks and opportunities, as well as recommending actions
  • Review product management offerings for financial viability, partner with Service sales organization to roll them out and drive performance
  • Define yearly operating plan and monthly estimates
  • Review non-standard Terms and Conditions of Zone contracting documents, negotiate with and coach Sales teams on financially prudent yet customer centric terms and conditions, and approve in the portal
  • Contribute to improving efficiencies and performance as well as providing quality financial information
  • Develop and improve financial processes: Finance reporting tools, Management reporting tools, budgeting and estimating processes
  • Assist with management reporting (regional and segment P&L’s) and communicate results to managers
  • Drive consistent usage of Business Intelligence (B.I.) tools across GE Healthcare USCAN. Develop new reports for process improvements
  • Accounting of AP Refresh transactions and review of associated account reconciliation
  • Bachelor’s degree in Accounting, Finance, or Business Administration and minimum of three years of financial work experience or
  • High School Diploma/GED and minimum of six years financial work experience including developing forecasts & operating plans and leading business / finance reviews
  • Strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
  • Clear thinking / problem solving: successfully led cross-functional projects/process improvement within operations/finance function; able to quickly grasp new ideas
  • Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in a easy to understand manner; able to deliver message effectively verbally and in writing
  • Solid PC skills: experience with financial systems/applications (i.e.: Oracle, SAP, COGNOS, Business Objects, etc.), strong Excel skills in data compilation and aggregation (i.e. pivot tables, VLookup, and Macros)
  • Confidence / Assertiveness: possess influencing skills across business functions; confidence to approach business leaders with difficult messages and defend position; for example, work closely with business leaders to achieve business objectives
  • Experience working in global business environment with sound understanding of global process and transactional flows
  • Proven ability to lead cross-functional projects and process improvement within the operations/finance functions; able to quickly grasp new ideas
  • Experience in a matrixed environment
  • Adaptable/flexible: being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
  • Basic understanding of financial compliance: SOX, GAAP
  • Trained and/or certified in process improvement methodology such as LEAN or Six Sigma
  • Graduate of GE's Financial Management Program (FMP); or Corporate Audit Staff (CAS); or graduate of other financial leadership programs
  • Masters’ degree in Business Administration
46

Service Sales Specialist Resume Examples & Samples

  • Strategic Accounts
  • Maximize sales, service capture and customer satisfaction of the strategic accounts and be the day to day contact for all non-maintenance service inquiries in regards to the strategic accounts
  • Represent Service for all strategic account negotiations, including responding to tenders as required
  • Operate in accordance with defined commercial processes in a timely & proactive manner to keep strategic customers' equipment constantly covered by GE service
  • Work with Equipment sales team and engineers for timely/accurate completion of hourly billed service quotes involving strategic accounts
  • Coordinate communication of End of Service Life items to the strategic accounts
  • Organize regular customer meetings as required (quarterly reviews) with the larger strategic customers
  • Communicate strategic accounts activities to the wider service and commercial teams (i.e. new purchases of equipment)
  • Reporting & Systems
  • Provide regular reporting of customer activity and revenue up-dates to the Life Sciences Leadership team
  • Maintain customer records, profiles, account charts and all interactions with customers in GEHC's CRM tools
  • Design & maintain dashboards displaying key business indicators
  • Communicate competitor information and market trends
  • Own customer install base accuracy
  • Ensure accurate and timely invoicing
  • Service Sales Effectiveness
  • Own Service Sales forecasting, funnel management and budgeting process
  • Work with sales team to ensure that product profitability is maximized and operating profit targets are achieved
  • Design, develop & deliver appropriate product strategy to drive growth
  • Grow revenue by identifying new market opportunities
  • Help develop specialized selling tools, training delivery and education materials
  • Provide training to all sales team members on strategy and product offerings
  • With relevant stakeholders develop regional promotional and marketing activities
  • The Contact point for Regional Service Leaders and Equipment Product team for pricing
  • Support Commercial Leaders in negotiations
  • At least 3 years experience in Healthcare related sales or marketing with solid account management methodology exposure
  • Strong interpersonal & communications skills - oral & written / Korean & English
  • Over 5 years Service sales experience in a Medical and Healthcare industry
  • 4 MBA desirable, ability to analyze business models
47

Service Sales Manager Resume Examples & Samples

  • Bachelors Degree and minimum 7 years of selling/promotion experience in a medical, healthcare or technical field ( e.g. biomedical engineering, medical physicists) or Life Sciences field
  • Minimum 2 year experience in managing sales team. Demonstrated leadership in identifying growth strategy, analyzing opportunities and gaps, motivating team to achieve sales targets
  • Ability to energize, develop and build rapport at all levels within an organization
  • Excellent organizational skills, negotiation & closing skills
  • Proven and progressive previous experience in sales/services/promotion to technical decision makers e.g. Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff (Anesthesiology, Radiology, Intensive care, Nuclear Physicists etc.)
48

Service & Sales Senior Supervisor Resume Examples & Samples

  • High School Diploma/GED required (BS/BA preferred)
  • Leadership experience required
  • 3 years Customer Service experience preferred
  • Familiarity and understanding of financial industry and regulations Management Skills and Abilities
  • Experience fostering an environment where compliance is a priority
  • Ability to provide performance and training needs of staff; track daily/monthly/yearly performance stats of employees and business unit Technical Skills
  • Solid PC skills (Microsoft Office Professional)
  • Continuous pattern of professional development and learning
  • Ability to work effectively in the face of ambiguity, shifting priorities and multiple deadlines
  • Experience in interviewing
49

Service Sales Manager Resume Examples & Samples

  • BGA representative for Aftermarket Sales reporting to the Middle East Sales Director
  • Regionally responsible for identifying and pursuing services for new business opportunities and securing annual incremental revenue for the Business Aviation and Commercial Helicopter markets
  • Provide internal, Dealer, and Service Center sales training for service offerings
  • Responsibilities include all aspects of the sales and marketing process such as market analysis and development of proposals, financial analysis, customer presentations, and negotiation of commercial terms
  • BS or BA in Business, Marketing, Finance or similar
  • 2-5 years of experience in sales, services, marketing, finance, customer or product support
  • Six Sigma Greenbelt trained/certified or within six months of assuming the role
  • Preferably experience in the aerospace industry
  • Knowledge of Arabic or other languages nice to have
50

Head of Service Sales Resume Examples & Samples

  • Reporting to the Service Director, the Head of Service Sales will have responsibility for all service business with the customer. This includes responsibility for all service sales to the customer, execution of all obligations under contract, safety of staff performing the account, account P&L, and customer relationship
  • Develop and regularly review customer account plan
  • Keep management and stakeholders informed of progress and changes
  • Understand the customer decision making process
  • Develop close and positive relationships between key Vestas and key customer staff
  • Maximize the perceived value of Vestas services
  • Improve customer satisfaction
  • Service sales
  • Grow profitable business by:Identifying sales opportunities,Constructing offers,Sell services
  • Contract execution
  • Identify contractual obligations
  • Plan the actions and resources necessary to fulfil contractual obligations
  • Develop the necessary systems for fulfilling contractual obligations
  • Manage resources to achieve contractual obligations and P&L
  • Execute contract deliverables through employment of own resources and coordination with other departments where necessary
  • Measure and validate execution
  • Validate sufficiency of execution
  • Ensure the correct systems are in place to allow Vestas to safely execute our contractual obligations
  • Work with customer to ensure a safe working environment for the execution of all contractual obligations
  • Manage costs to realize margin targets
  • Resources
  • Hire and manage staff to ensure we have the appropriate resources to execute contractual obligations and meet margin targets safely
  • University degree in Business or related discipline
  • Qualification in engineering is desirable
  • Minimum 5-6 year service sales experience with a well-established multinational company in an industry with similar challenges
  • Good understanding of wind farm management is desirable
  • Good knowledge of managing full-cycle service sales
  • Proficient in both written and spoken English
  • Fluent in spoken and written Chinese
51

Service Sales Manager Resume Examples & Samples

  • Maximize the capture of Multibrand contracts across NEU
  • Identify leads and opportunities and define strategy
  • Pull together and define the Multibrand offering with the internal stakeholders
  • Work with internal stakeholders and marketing teams to generate the Vestas value proposition for the Multibrand offering and create the communication materials
  • Pursue the opportunities with customers and drive to closure
  • Build a structured approach to Multibrand sales and help spread capability across the service organisation
  • A Bachelors degree in Engineering, Business, Economics or equivalent
  • Some proven experience within a comparable environment, focused on the development and sale of service agreements or equivalent
  • Experience in dealing with customers
  • Knowledge of the Wind industry would be advantageous or experience in the power generation segment, oil and gas sector or in engineering/solution based projects business
  • Experience in Excel and other MS Office applications
  • English - fluent orally and in written, corporate language is English
  • Eligible to work in the UK
52

Service Sales Professionals Resume Examples & Samples

  • Responsible for selling service products of after-market products (such as Power+, Upgrade kits and CIM options, etc.)
  • Identify sales opportunities by visiting all installed customers supported by back offices as well as service product marketing
  • Prepare and provide customer resolution and proposal for sales opportunities till contract win
  • Contract signing and hand over to service execution and follow up customer payment to final closure of contract
  • Develop any new service product opportunities to service product marketing
  • Have weekly tracking for lead/opportunities and fulfilment progress
  • Achieving annual sales and AR target
  • Post-Grad Degree
  • Business Economics, Service Diploma/Other
  • Proven capability to develop deals, present offers and close sales of comparable technically and commercially sophisticated products and services in comparable industries
  • Ability to understand the products being sold
  • Ability to understand the company value chain
  • Ability to create demand in customer
  • Ability to articulate understand the customer need
  • Ability to design an offer to meet customer needs
  • Ability to present a compelling offer both verbal and written
  • Ability to understand commercial and legal concepts and assess associated risk
  • Ability to project manage sales to close deals on time
  • Relationship building, both internal and external
  • Ability to work in stressful situations
  • English to a high standard both written & verbal
  • Commitment to honesty, confidentiality and integrity
  • This position will require international travel
53

Service Sales Manager Resume Examples & Samples

  • Drive collaboration and engagement across departments
  • Develop sales talent; and
  • Create and execute innovative strategies to grow the business
  • Overall responsibility for the following functions: business stream growth, customer and service sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems
  • Responsible for achieving annual growth objectives regarding profit, volume, business mix, and share
  • Responsible for determining product needs/relationships that complement Trane core products
  • Required to coordinate and team with the Operations Department to ensure smooth hand off of projects to the Project Fulfillment processes
  • Utilizing established Talent Management process, conducts performance appraisals in concert with Account Team Leaders to identify developmental needs, validate performance versus goals and objectives, recommend promotions, training, and disciplinary actions
  • Establishes and maintains sales compensation plans within company guidelines for direct sales account managers
  • Manages on going performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, conflict management, customer relationship development, and business profitability
  • Leads the development and the execution of the sales business plan
  • Responsible for the implementation of new service sales processes, products and systems to support the growth and management of the service revenue stream
54

Service Sales Executive Resume Examples & Samples

  • Assume account management responsibility including the provision and/or coordination of services (installation, customer training, etc.) to assure complete customer satisfaction
  • Complete and submit Monthly Sales Reports
  • 5 or more years of successful sales experience with service based products and systems
  • An understanding of Codes as they apply to Life Safety Systems is considered an asset
  • Exceptional presentation skills with demonstrated sales techniques
  • Proven ability to manage a Territory with little supervision
  • Ability to work well independently as well as be a team player
55

Electronic Service Sales Executive Resume Examples & Samples

  • Bachelor‘s degree in marketing, business, or engineering preferred or equivalent work experience
  • Ability to quickly identify and qualify opportunities
  • High degree of self-discipline
  • Experience working with electrical contractors, ability to read blueprints and wiring diagrams desirable
  • Ability to persuade and close sales
  • Self Motivation with good organizational skills
56

Electronic Service Sales Executive Resume Examples & Samples

  • Three (3) to Five (5) plus years of successful sales experience in the fire protection or similar industry
  • Experience with special hazards and nurse call systems is preferred
  • Ability to read blueprints, architectural, mechanical and electrical documents
57

Pacus Service Sales Specialist Resume Examples & Samples

  • Position is approximately 70% sales and 30% administrative duties
  • Responsible for all service sales communication with prospective and existing clients in assigned territory
  • Responsible for assessing client needs and making product/services recommendations to meet the customer needs
  • PACUS subject matter expert for all Thermo Fisher Scientific internal customers
  • Based on customer needs will create competitive quote/proposals
  • Negotiate within discounting and approval guidelines to convert quotes into bookings
  • Consistently reach sales targets assigned
  • Call customers involving campaigns, promotions, leads and new product/serivces offerings
  • Develop a strong understanding of the products and services available for sale and the customer base to achieve sales and revenue growth
  • Build strong relationships with internal and external customers and become a resource for their future product and service needs
  • Responsible for improving work flow and time management in all aspects of the Service Sales organization (primarily on the PACUS sales group)
  • SAP/BI point of contact for the Client Services Organization, working with SAP programmers to troubleshoot, debug, test and implement new and existing SAP solutions pertaining to service
  • Generate SAP report/queries
  • Revision of variants in SAP when needed and documenting/updating and distributing instructions to Service managers regarding the use of BI/SAP reporting via SAP
  • Responsible for following up on open quotations with customers on behalf of the PACUS Sales Representatives, compile data and distribute to accounting for commission payment
  • Responsible for leading/participating in special projects as assisted (Lead Generation Program)
  • Participate on PPI teams
  • Update and revise monthly CMD Service Sales contact information as well as other organizational information
  • Working closely with the PACUS and Support Plan Service Sales Teams on the Lead Generation Program
  • 1 – 3 years of successful sales / experience selling services, apparatus or supplies
  • Minimum of 3 years of administrative experience
  • Fluency in MicroSoft Office Suite, experience with Visio is desired
  • First experience with SAP preferred
  • Working knowledge of analytical instruments and general laboratory practices
  • Fluent English and a second fluent language within the EMEA region
  • Computer and Microsoft applications experience required
  • Direct selling or Tele-marking experience preferred
  • Ability to work independently and on multi-disciplinary teams
  • Ability to develop and grow customer relationships to secure future and recurring business
58

Area Field Service Sales Manager Resume Examples & Samples

  • Provides realistic sales forecasts to management and communicates any significant changes or developments in a proactive and timely manner
  • Builds, analyzes and understands team metrics and business trends to look for opportunities to improve current sales within assigned regions
  • Conducts monthly and quarterly sales performance reviews to reflect progress and market changes
  • Leads the service sales territory representatives, inclusive of managing performance, coaching, mentoring, hiring and career development
  • Disseminates information to regional service sales representatives, service marketing and service operations
  • Owns the key account management and ensures that account plans and sales activities are consistent with overall business goals
  • Understands the generic strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively and to develop competitive differentiation
59

Service Sales Executive Resume Examples & Samples

  • Must have ability to handle a variety of situations encountered during sales process
  • Must be able to work with minimal supervision
  • One to three years of sales experience in a related business with a proven successful record of accomplishment that is verifiable
60

Electronic Service Sales Executive Resume Examples & Samples

  • Determine customer needs and develop a sales strategy to gain customer understanding of Company product offerings
  • Estimate system price and scope of work
  • Close sufficient sales to meet or exceed sales plan objectives
  • Develop and work a sales plan for assigned territory
  • Provide sales forecasting for assigned territory
  • Participate at trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the Company’s imagem Experience: 0-1 years
  • B.S.-M.E. or related degree in a technical or business discipline is preferred
  • Experience working with general contractors and blueprints is desirable
  • Solid presentation skills and closing techniques
  • Self-motivator with good organizational skills
  • Have a valid driver's license and a driving record that meets company requirements
  • Must be able to pass a pre-employment background and drug test
  • NICET and Sprinkler background a plus
61

Ultrasound Product Service Sales Specialist Resume Examples & Samples

  • Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
  • Maximize services revenue, price, capture rate, IB retention, and customer satisfaction of a given product in assigned area - achieve or exceed OP for services in their product line
  • Market campaign for Probes and upgrades
  • Promote the value added of services and support product demonstrations, sites visits and follow up meetings
  • Prospect for new customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced funnel for future service contract and non contract opportunities
  • Support tender responses and validate the tender documentation in collaboration with territory manager
  • Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, but also possibly department heads
  • Develop and maintain a high level of product knowledge of GE and competitive products and services offerings, provide leadership in market analysis and development/execution of strategies and action plans to drive product sales
  • Develop long-term customer relationships, and high customer satisfaction whilst utilizing to optimum level resources in the team and Company/GE businesses
  • Ensures seamless teamwork with the Equipment Sales, Service Account Leaders, Inside Sales Specialists, Marketing and Commercial Operations teams to maximize all sales potential
  • Service Environment knowledge
  • Installed base knowledge
  • Language proficiency in English (depending on region)
  • Effective communication skills and interpersonal skills
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
  • 4 –7 years experience
62

Service Sales Manager Resume Examples & Samples

  • Achieve all GE Healthcare SVC CS sales objectives: revenue, margin, orders etc while staying within allocated base cost budget through channel
  • Develop & implement SVC CS channel sales strategy
  • Promote Service offerings, identify and escalate commercial service needs. Manage within the organization matrix to optimize the coordination and use of company, region and channel resources
  • Participate in the creation of the annual sales plan and forecast and execute plans to meet it through strategic account planning
  • Attract, retain and develop world-class commercial talents
  • Facilitate effective communication & trustful collaboration within the team. Drive team operating mechanisms
  • Follow GE policies, procedures and operating mechanisms. Ensure knowledge of compliance of integrity and company policies
  • Willingness and ability to travel within region
  • Minimum 10 years Healthcare equipment/service sales experience
63

Merchant Service Sales Specialist Resume Examples & Samples

  • Actively markets and sells merchant solutions and services while maintaining established individual production levels. Generates leads and calls on perspective business clients; partners with internal teams to generate cross-sell opportunities
  • Answers questions and resolves problems for customers concerning all merchant services. Identifies the problem, collects data, secures answers and reports results to the inquiring party
  • Fosters teamwork with fellow team members, including training and mentorship. Maintains helpful and courteous interactions with others and keep communications lines open. Refers customers to other bank partners as appropriate. Represents merchant services department in the community; develops and promotes additional business by attending and participating in meetings and gatherings, volunteer for activities, etc
  • Develops and executes a strategy for selling merchant solutions and services in conjunction with referral partners and overall sales goals
  • Identifies new prospects and revenue opportunities using referrals generated from business partners lead lists generated for assigned market, referrals from current merchants, and self-sourcing
  • Establishes relationships with key internal business partners provides them with an overview of Merchant Solutions, current partners, support options, cross-sell abilities, and partnership needs
  • Develops an in-depth expertise of Merchant Solutions, value added services, and pricing models
  • Responds promptly to prospect inquiries and requests and prepare proposals, letters, and presentations to merchant prospects as needed
  • Provides regular updates and reports concerning prospect status, revenue and deal count achievement, partnership successes with various segment partners, and campaign successes
  • Stays abreast of applicable products and pricing including new trends and developments in the industry
  • Experience in merchant services or payment processing beneficial, but not essential
  • Proven outside or field sales experience with a track record of hitting or exceeding sales goals
  • Ability to self-source own leads through a combination of cold-calling and networking
  • Excellent verbal, written, interpersonal, relationship building and presentation skills
  • Strongly self-motivated with a drive to succeed
  • Strong work ethic and self-discipline
  • PC literate with Microsoft Office Suite experience
  • Candidates must have reliable transportation
64

Service Sales Account Manager Resume Examples & Samples

  • Minimum of five years of experience with consultative sales, selling enterprise security and/or risk services in a services organization in the Middle East region
  • Strong presentation skills and experience presenting to different functional roles
  • Team selling experience and collaborative in nature
  • Demonstrated ability to self-manage
  • Exemplary command of the Arabic and English languages, both oral and written
  • Specific vertical expertise is a plus; target industries include technology, financial services, retail, service provider, insurance, manufacturing, power and energy, healthcare, public sector, and others
  • Experience in strategic planning, defining strategic account plans for key accounts
65

Service Sales Manager, Enterprise South Resume Examples & Samples

  • Provide leadership for all aspects of Technical and Advanced Services Sales and
  • 10 years or more of outside sales experience in the high tech industry is essential
  • 5-7 years’ experience leading direct reports
  • Extensive experience of consultative selling and delivery of multi-million dollar
66

FSI Service Sales East Resume Examples & Samples

  • Drive the execution of customer facing activities to conclusion in a quality, timely, and correct manner
  • Focus on selling current and new portfolio of service offers including TS and AS
  • Develop final, detailed proposal and statement of work
  • Facilitate sales transactions by
  • Navigating partner and customer procurement process
  • Create and manage a sales plan using all relevant data (renewals, new product funnel, potential upgrades and end-of-support situations) and then map this data to an agreed market development strategy based on company priorities
  • Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer and
  • Developing the Pipeline: Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing, and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline
  • Building Influential Relationships: Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships
  • Negotiation: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal
  • Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences
67

Area Service Sales Manager Resume Examples & Samples

  • Supervise Service Sales Specialists towards reaching their goals
  • Work in partnership with all channel partners and Vertical Segment colleagues in reaching service sales objectives
  • Mentor and train new additions to the zone
  • Provide guidance in matters relative to customer relations, pricing, and forecasting
  • Stay current on product knowledge
  • Ensure safety at all levels and locations
  • Bachelor’s degree required from an accredited institution required
  • Minimum 5 years electrical industry experience
  • No relocation benefit is offered for this position. Only candidates currently residing within 50 miles of Chandler, AZ, Albuquerque, NM, or Livermore, CA will be considered for this position
  • Strong knowledge of managing products, product applications and distribution channels
  • Significant sales presence such as that the candidate can clearly command in difficult sales situations
  • Experience in growing sales and market share, channel development and developing employee talent
  • Bachelor’s degree in Engineering or Marketing
  • Prior service sales experience
68

Service Sales Manager Resume Examples & Samples

  • Administers all phases of the sales process to ensure effective and timely customer services and response
  • Sells assigned service solution platforms to targeted customers with the objective of optimizing sales volume, product mix, and profit margin. Platforms include Contracts &Support Services and Engineering & Consulting Service
  • Performs all job functions with adherence to Eaton's Philosophy and Values as well as Safety and Environmental standards
  • 8 years minimum of experience in EE product after sales operation
  • Experience in SAP or Oracle ERP system and handle process improve program
  • Good communication skills both in English(especially in reading and writing) and Chinese
  • Willing to take pressure and proactive in learning
69

Service Sales Account Manager Resume Examples & Samples

  • 0-2+ years of sales or industry experience (experience within the elevator industry is preferred)
  • Self-motivated with the ability to manage many simultaneous projects and responsibilities
  • Results driven and customer focused
  • Strong presentation and computer skills
70

Service Sales Specialist Seoul Resume Examples & Samples

  • Sales Cycle Management with PPS Sales team
  • New business acquisition
  • Opportunity qualification
  • Opportunity Development and Closing
  • Empower Sales team on service portfolio and processes
  • Account Planning and Alignment
  • Sales Pipeline, Funnels and Forecast management
  • Top 20 HW & services Must-Win Deals
  • Pricing Negotiation with BU
  • Work with category team to develop demand generation activities with customers
  • Installed based accounts - annuity
  • Sales & demand generation programs management
  • Account-level services performance management
  • Services sales funnel development (SFDC)
  • Services pre-sales consulting for sales generalists
  • Coordinate services operations with CSS
  • Drive the sales of Care packs and Contracts through the channel, focusing on partner-led business
  • Develop Services channel and reseller partners to execute on regional and country strategy
  • Building relationships with key customers, partners and c-level executives as well as internal country CSO organizations
  • Function as the Channel services specialist, by providing a consultative approach to sales for Attach solutions through the broader channel and dedicated Attach channel, where applicable
  • Drive commercial Attach program
71

Manager Service Sales Resume Examples & Samples

  • Generating leads and converting into Service Contract for the "Multi-Brand Servicing"
  • Resolution of customer complaints
  • Renewing the contracts, and upgrading the scope of contracts
  • Up-selling of technical upgrades
  • Handling IPP / Key account major non-IPP customer segment in service
  • Graduate in Engineering or other Science discipline with relevant experience of 6 to 8 Years
  • Knowledge on Contracting and negotiating skills will be an added advantage
72

Service Sales Manager Resume Examples & Samples

  • Be a trusted advisor to customer and the internal sales team
  • Develop sales strategy and account plan jointly with Key Account Manager
  • Define, analyze and validate use cases and workflows with key customer stakeholders, with the purpose to offer solutions aligned and relevant to customer business' needs and priorities
  • Develop winning proposal: Liaise with multi-functional teams in the development of fully costed proposals for complex technical solution, leading the services sales strategy
  • Lead and coordinate multi-functional teams including: here we will need a precise definition of lead being an individual contributor position
  • Candidate must have a BS degree or equivalent (here is the normal). A background in IT and Telecommunications is desirable
  • PMP and/or ITIL certification would be appreciated
  • Must have excellent relationships with senior leadership of customers, IT vendors, IT solutions providers, integrators, and carriers in the marketplace
73

Sprinkler Service Sales Executive Resume Examples & Samples

  • 5 years Sales experience (in a similar industry preferred.)
  • Exceptional presentation, verbal and written communication skills
  • Must pass a pre-employment background and drug screen
74

Service Sales Specialist, Modderfontein Resume Examples & Samples

  • Volume and profit
  • Sell products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups
  • Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution
  • Prepare sales plans using company tools
  • Perform regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls
  • Create added value for the customer and ABB by using effective sales techniques
  • Communicate details in accordance with ABB offering and strategy
  • Ensure efficient marketing activities and value proposition to customers
  • Identify and drive the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration
  • Robotics Specific
  • Sell ABB Robotics Service products to ABB customer install base according to customer needs
  • Be responsible for researching and understanding the ABB portfolio as well as ABB’s customers and their requirements
  • Market studies, costing according to ABB Robotics costing sheet and understanding the calculations behind it
  • Liaising with our overseas colleagues who are responsible for development and implementation of our service product portfolio
  • Responsible for project type sales involving product, labour and spare parts
  • Some basic project management may be required. Technical ability is also required for this position
75

Senior Service Sales Specialist Resume Examples & Samples

  • Preparing an overall Local Business Unit (LBU) sales budget and define strategy and targets
  • Ensuring the achievement of the assigned targets (sales budget , GM% , EBIT % , market share , etc.) according to the ABB guideline
  • Gathering, structuring and monitoring customer profile, customize ranking, market demand, business potential through continuous customer visits according to LBU strategy and guidelines
  • Guarantee a leading and building long term relationships with key customers at all levels, exploring new business opportunities and generate market share by influencing through key decision process according to ABB ethics and guidelines
  • Developing, implementing and monitoring sales strategies in order to meet the LBU overall business objectives
  • Selecting and leading the sales team, establishing the allocated budget, guidelines and policies to the sales engineers according to LBU guidelines
  • Developing and monitoring all sales activities implementing the customer visit plan and customer communications / events plan according to the LBU and ABB guidelines
  • Ensuring the collection of the structural internal organization and the decision makers to the customers belonging the LBU and report this information to the BU
  • Guarantee the coordination with the Operation Management and the BU, in order to provide the best technical and economical proposal to the customers according to the ABB guidelines
76

Hub Service Sales Manager, Power Generation Resume Examples & Samples

  • Service Growth: Develop and drive growth initiatives with the Local Product Groups. Recognize white spots and build and support business. Manage entries into new markets in line with BU Strategy
  • Sales strategy: Implement service sales strategy, and strategic sales and business development initiatives. Achieve sales targets in respect of both budgets and sales efficiency, in alignment with global & APAC Hub Service strategy
  • Sales targets: Lead Service sales and account management, working with customers at the top level to position ABB as a service provider and to build up the local presence and local Service units. Lead installed base (IB) management, identification and market analyses
  • Customer acquisition: Identify opportunities at existing and potential new customers in APAC, and determine plans for acquisition and allocate resources
  • Customer relations: Support the development of strong relationships with key customers. Build and maintain strong relationships with key decision makers. Ensures efficient marketing communications
  • Volume, profit and cost: Ensures achievement of sales volume and product mix targets and participates on negotiations of key contracts. Manages ongoing cost
  • Information sharing: Coordinate the flow of information for sales activities and transactions include monitor and provide reports to the Marketing organization on market intelligence
  • Risk: Monitor client financial status and reports any changes regarding risk to relevant internal partner teams. Identify and manage potential risks relating to contract agreements across customers/channel
  • Sales process: Take ownership of the sales processes, and all relevant training and development plans, actions and programs
  • Ensure quality screening of Projects and provide meaningful inputs
77

Service Sales Specialist Electrification Products Resume Examples & Samples

  • Update market intelligence,
  • Develop business through market research and identify project opportunities,
  • Participate in demand side budgeting process,
  • Ensure price quality,
  • Achieve sales order volume as per agreed team and personal target,
  • Attend and contribute in risk reviews,
  • Ensure customer satisfaction during / after deliveries,
  • Continue to support customers and follow up on further service requirements
78

Service Sales Manager Resume Examples & Samples

  • Formulate marketing and sales action plan aimed at improving productivity and increasing profitability in all areas of service operation
  • Track of sales activities and sales coordinators’ performance against their objectives
  • Motivate, train and guide the sales team towards achieving individual sales targets, selling price targets and margin targets
  • Meet with all potential customers to market proposals and solutions to shelter clients from competitors
  • Assist sales coordinators in cases of customer’s inquiries
  • Submit sales and order forecast, tracking reports (won or lost cases) and all other matters pertinent to sales activities as required by Immediate superior,
  • Initiate and participate in short, medium, long term sales and marketing planning of the company in order to ensure sustainable profitability growth of the sales year-on-year,
  • Conduct presentations to key accounts, customers, end-users, consultants and other decision makers regarding service offerings and Capabilities of the team,
  • Monitor pricing levels and pricing strategies of labor, spare parts , maintenance service contracts and other service products ,
  • Ensure payments of clients are collected based on the terms and conditions of sales
  • Perform other work as maybe assigned by immediate superior
  • Excellent interpersonal skills, goal-oriented, self driven and can work under pressure
  • Creative, innovative, analytical and possessing strong commitment to excellence
  • Excellent communication, negotiation and presentation skills in English and Thai
  • Understand Emerson’s objective, customer requirements, products, services, operation and processes
  • Excellent knowledge in the service industry
  • Proficient in strategic marketing, research and sales skill
  • Excellent skills in market analysis
  • Bachelor’s degree in Business Administration, Marketing, Finance, Engineering or related courses
  • At least 8-10 years experience as sales with at least 2-3 years as sales manager
79

Service Sales Executive Resume Examples & Samples

  • On-demand service
  • Scheduled maintenance/service contract
  • Retrofit solutions
  • Equipment & parts sales
  • Executes the sales process to aid in cultivating and managing long-term customer relationships, seeking out, qualifying and closing new sales opportunities
  • Works in tight cooperation with the existing sales organization utilizing all synergies between the refrigeration and the HVAC segments
  • Analyses system costs including labour (detailed design, engineering, testing, and installation) and components
  • As appropriate, discusses HVAC requirements with vendors to obtain technical and dimensional information
  • Works together with design specialists to prepare final drawings
  • Performs required engineering and coordination in order to ensure delivery of products and services within time and scope
  • Ability to understand and drive your own performance
  • Proven track record of developing & utilising offer toolkits, retention strategies and commercially sound business cases
  • Professional proficiency of English language – with a global customer base this is essential
80

Service Sales Director Resume Examples & Samples

  • Planning, leading and developing the entire sales in the assigned territory of SAP Services, in close collaboration with Active Global Support, the industry business units as well as all other sales and marketing units
  • Drive the transformation towards SAP’s “OneService” model, focusing on customer needs, fast value realization, and driving innovation instead of selling commodity consulting and SOWs
  • Market and client responsibility for the entire “OneService” portfolio
  • Mid and long range development of the market, aligned with SAP's mid-term strategy
  • Development and implementation of account strategies with Active Global Support and the License Sales team with a special focus on SAP China’s Top 50 customers
  • Active participation to build a strong China Services Leadership Team
  • Order entry, revenue & cost management budget responsibility
  • Personal acquisition of projects and development of strong business relationships with our customers’ decision makers through thought leadership and executive advisory
  • Instill sales discipline in the team, driving towards reliable sales forecasting and thorough deal closing strategies and tactics (“Sales Franchise”)
  • Personnel responsibility: acquisition, retention & development of employees and the set-up of successful sales teams
  • Minimum 10 years of sales experience with proven track record of quota attainment
  • Minimum 5 years of direct personnel responsibility
  • Proven record of success in sales of SAP solutions and services
81

Service Sales Manager Resume Examples & Samples

  • Understand the technical needs of the customer and respond to customer requests for quotations that are within the scope of service
  • Establish the cost base and specifications for sales Service’s products, with focus on multibrand service and parts&repair business
  • Be accountable for Service’s quotations of T&M, parts and repair, upgrades and other aftermarket sales to the extent
  • Define all Service requirements to be included in Service Contracts
  • Prepare commercial proposals, guarantee Quality, Completeness and Time Responsiveness
  • Be accountable for overall project proposal strategy
  • Coordinate Functions (Legal, Finance, Supply Chain, Technical Assistance, Sales Force,) during proposal preparation and follow-up
  • Resolving, tracing and escalating critical issues to minimize project risk factors
  • Communicating intensively with clients, sub-contractors and vendors to establish cordial/effective working relationship
  • Handling relation with subcontractors for the development, on needed basis, of a back to back coverage towards the end user, to avoid or mitigate as necessary any gap between subcontracts and final contract with customer
  • Deliverables are being achieved within the base-lined time scales and cost plan
  • Ensure compliance with contract commitments and commercial risk assessment
  • Overseeing changes to existing contracts without unduly affecting the stated objectives and benefits
  • Coordinate with other company functions in fulfilling contract’ renewals and recaptures
  • Conducts one-on-one and group sales presentations
  • Support and secure that the Service organization respond to customers’ needs and capture sales opportunities across the Service functions
  • Physically attend in meetings and in contract negotiations with customers and/or vendors
  • Lead the negotiation with customers
  • Other duties include nurturing relationships with top accounts and leading the development of new products and services
  • Must be a self-starter, highly motivated, energetic, professional and possess excellent customer-service skills
  • Must be able to demonstrate commercial/sales management record (5+ years) at a high level of achievement
  • Bachelor's Degree (or equivalent work experience) Engineering or related field of study
  • Ability to work under pressure and in a team in a fast-paced and customer-focused environment
  • Possesses Critical thinking, decision-making and problem solving skills
  • Ability to initiate/handle cross-functional teams and multi-disciplinary projects
  • Analytical skill set, strong presentation skills, ability to interact with any level within an organization
  • In-deep knowledge and expertise on technical and contractual terms & conditions with capability to evaluate change impacts and/or to handle possible claim
  • Must be results-oriented, possess excellent coaching skills, prospecting, cold calling and closing skills
  • Ability to Influence without direct authority and obtaining win-win situations
  • Fluent in Italian and English (Fluency in additional languages is a plus)
  • Well-Developed Interpersonal Skills
82

Service Sales Manager Resume Examples & Samples

  • Developing and maintaining long-term customer relationships within company
  • Sell post warranty Service Contracts
  • Continuous Improvement Solutions
  • WTG upgrade products, aftermarket sales
  • Engineering degree or equivalent degree.(Electrical Engineering, Mechanical Engineering and Industrial Engineering)
  • 3+ year’s customer relations/sales experience in a commercial setting
  • After-sales service experience
  • General wind turbine industry knowledge
  • Ability to read and understand contracts, comfortable with contract interpretation
  • Ability to understand technical language and to recognize and differentiate technical issues
83

Service & Sales Resume Examples & Samples

  • Positive attitude and self-motivated
  • Willingness to do “whatever it takes”
  • Repairs on all types of bikes
  • Building new bikes for the sales floor
  • Continuous training on proper techniques and methods
  • Providing our customers, a high level of customer service
  • Passion for cycling
  • Experience in bicycle repair preferred
  • Create a client base of customer relationships
  • Communicate professionally with customers & team
84

Service Sales Resume Examples & Samples

  • Individual sales planning & sales funnel management
  • Customer relationship management to retain & grow business with existing customers and to drive customer satisfaction by identifying their needs
  • Meet/exceed annual budget on orders from quoted repairs and upgrades to existing equipment; new maintenance sales through new equipment conversions
  • General understanding of contract terms and/or language and can present said terms
  • Create a solid sales pipeline; be able to use it for sales forecast accuracy
  • Selling value and differentiating KONE products and services to qualified leads
  • Assist/take action where needed; national account requests, mentoring new reps (experience pending), trade shows, visiting customer sites, etc
  • Record account/customer activity in Customer Relationship Management (CRM) system (e.g., Salesforce)
  • Ability to build customer relationships: Outstanding interpersonal & communications skills
  • Customer focus, ability to understand customer needs & propose solutions that meet them
  • Proficiency with Salesforce and Quick Notes highly preferred
  • Business acumen to ensure sustainable revenue & profitability growth
  • Comprehensive understanding of sales funnel management & customer relationship management tools
  • Education: Bachelor’s degree or 5+ years of work experience
  • Experience: 3+ years of experience in sales
  • Experience: Construction or industrial equipment service sales highly preferred
85

Service Sales Resume Examples & Samples

  • Creation/execution of successful go-to-market strategy for growing KONE service customer base
  • Prospecting for new customers, including cold calling and identifying competitive accounts that can be converted to KONE services
  • Selling quoted repairs/upgrades to existing maintenance customers and non-KONE customers
  • Work closely with National Account Directors on requests for new business
  • Educating customers on safety issues, code requirements or potential upgrades
  • Willingness to prospect and identify new business opportunities
  • Customer focus: Ability to understand customer business, identify solutions & communicate value for customer by proposing and persuading to buy and assist with project management
  • Capacity to become knowledgeable on safety issues and code requirements
  • Ability to build customer relationships – all individuals within the sales/project management process: strong interpersonal & communications skills
  • Comprehensive understanding of selling & sales tools
  • Experience: 3+ years of experience in sales (title pending experience)
86

Service Sales Manager Resume Examples & Samples

  • Lead and develop the team of KAM, hunter & farmer profile sales people
  • Retain and increase service portfolio
  • Reach and exceed budgeted goals (LIS, order received, monetary value, discount level)
  • Sustain and increase monetary value of the service portfolio
  • Build solid relationships and account for with Strategic & Core 1 customers
  • Identify and understand market trends and growth opportunities
  • Develop relationships across the whole organization: business lines and supporting functions
  • Minimum 3 years of leadership experience in B2B service market (real estate, facility management, engineering services)
  • Strong client orientation, high standards of client service
  • Focus on proactive growth through winning from market
  • Ability to nurture long-term relationships with the customers
  • High negotiation, influencing skills and an ability to persuade
  • Developed presentation and public-speaking skills
87

Service Sales Executive Resume Examples & Samples

  • Prospect and qualify potential buyers, following up on leads, and utilize marketing strategies
  • Independent, creative thinker
  • Ability to sell intangible services
88

Service Sales Specialist Barcelona LCS Resume Examples & Samples

  • Desirable to live in Cataluña/Aragon/Levante
  • Proficiency in Catalan & English Medium/high
  • Bachelor Degree at Technical /industrial Engineer or significant selling/promotion experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists or Life Sciences field)
  • Technical knowledge of Ultrasounds and Life Care Solutions equipment
  • Excellent verbal and written communication skills in local language (Spanish and Catalan) as well as good command of English
  • Windows & Office High/Medium level. Oracle & Siebel similar experience/knowledge
  • Able to travel through Spain and Europe. (75%-80%)
  • Valuable significant experience as Field Service Engineer Imaging Diagnostic/Ultrasound/ Life Care Solutions equipment
89

Service Sales Executive Resume Examples & Samples

  • Develop and maintain an active proposal backlog that will support achieving the designed sales plan
  • Maintain correct and complete records of all sales related activities
  • Support the service department to generate leads for service or equipment/device upgrades
90

Service Sales Manager Resume Examples & Samples

  • Overall responsibility for the following functions: customer and service sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems
  • Responsible for determining ancillary product needs/relationships that complement Trane core products
  • Required to interact with the Operations Department to ensure smooth hand off of projects to the Project Fulfillment processes
  • Manages on going performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability
91

Service Sales Account Development Manager Resume Examples & Samples

  • Conduct sales calls with customers to promote substation service offerings
  • Perform customer facility walk-through sessions to identify service opportunities and capture installed base information
  • Lead the development and implementation of service sales account plans to ensure service growth in target accounts in assigned region
  • Recognize & develop substation service project opportunities to creatively meet customer needs and provide solutions
  • Work with multiple sales account managers, business units, and third party companies to structure successful project teams
  • Establish, build, and maintain long-term customer relationships
  • Manage substation service sales activities in an assigned region to achieve assigned order objectives
  • Close service sales opportunities into ABB orders
  • Provide technical direction for service sales training to less-experienced staff
  • Support management with key data and insights on markets, opportunity tracking, and effective service selling tactics
  • Maintain full compliance with all ABB Policies, Laws, and Regulations (including Operational Health and Safety requirements)
  • Additional duties may be assigned, as required
  • Bachelor's Degree with 5+ years of experience in sales, sales support, and/or service of power systems / solutions; OR
  • Master's Degree with 3+ years of experience in sales, sales support, and/or service of power systems / solutions; OR
  • Associate's Degree with 7+ years of experience in sales, sales support, and/or service of power systems / solutions; OR
  • High School Diploma (or GED) with 9+ years of experience in sales, sales support, and/or service of power systems / solutions
  • Bachelor’s degree in an Engineering-oriented field of study is highly preferred
  • Previous experience working with electrical substation equipment (i.e. Transformers, Switchgear, Circuit Breakers, etc.); recent technical sales and/or client-facing experience presenting electric substation equipment solutions is heavily preferred
  • Familiarity with Operations & Maintenance practices of electric substation equipment
  • Experience with Substation construction
  • Experience negotiating long term substation service contracts
  • Ability to technically understand customer substation service needs and develop ABB solutions
  • Ability to successfully manage multiple priorities concurrently
  • Ability to listen effectively and understand customer needs
  • Ability to clearly present ABB value propositions to the customer
  • Self-starter & team-player attitude – able to work well with others in a proactive manner
  • Working knowledge of commercial and legal terms and conditions
  • Familiarity with multiple ABB power products and services
  • Strong communication skills (verbal and written) and presentation skills
92

Service Sales Account Development Manager Resume Examples & Samples

  • Conduct sales calls with customers to promote service offerings
  • Recognize & develop service project opportunities to creatively meet customer needs and provide solutions
  • Manage service sales activities in an assigned region to achieve assigned order objectives
  • High School Diploma (or equivalent degree) with 9+ years of experience in sales, sales support, and/or service of power systems / solutions
  • Bachelor's Degree with 8+ years of experience in sales, sales support, and/or service of power systems / solutions
  • Previous experience working with electric substation equipment (i.e. Transformers, Switchgear, Circuit Breakers, etc.); recent technical sales and/or client-facing experience presenting electric substation equipment solutions is heavily preferred
  • Ability to technically understand customer service needs and develop ABB solutions
  • Strong communication skills (verbal and written)
93

Hydro Service Sales Manager Resume Examples & Samples

  • Accountable for contributing to commercial growth and achieving financing target within Turkey and Georgia
  • Leads the commercial activity of retrofit and service opportunities for the Hydro Business within the country from opportunity identification and pre-positioning
  • Co-leads with Commercial Operation team the selection of opportunities
  • Ensure active positioning of GE solutions on service and retrofit opportunities by understanding customer needs, value drivers and decision making process
  • Develop new retrofit and service opportunities by working pro-actively with customer to develop value proposition and GE solutions
  • Manage relationship with key Turkish and Georgian hydro customers
  • Cooperates with Region Sales leader to drive customer intimacy with all keys decision makers and influencers, mapping and strategy development for a given Customer
  • Develops co-creation of new customer oriented solutions to meet customer needs
  • Accountable for quarterly commercial performance ( Budget vs Forecast vs actual) and pacing
  • Drives a culture of opportunity visibility, accountability and data accuracy
  • Works with absolute integrity and full adherence to the Ethics and Compliance rules
  • Contributes to focused campaigns on broader Market opportunities, to overall profitable growth strategy
  • Experience and success in setting commercial vision and results oriented
  • Ability to influence cross functional Business teams to drive sales strategy and growth in the country
  • Proven successes in managing complex sales projects and implement appropriate partnerships with stakeholders inside and outside the country
  • Deep knowledge of country market and competitive issues
  • Demonstrated deep services knowledge
94

Service Sales Specialist Resume Examples & Samples

  • Sustain existing business and drive profitable new business that exceeds territory sales targets
  • Use effective management, prospecting and qualifying activities to communicate business direction
  • Maintain relationships with the field employees to ensure timely, accurate, and prompt forecast submissions
  • Prepare and deliver accurate business forecasting on a monthly basis
  • Monitor competition and changes in the industry
  • Provide effective feedback to the sales and marketing organizations that include suggestions for expanding product offerings
  • BS/BA degree (required)
  • Minimum of 3-5 years successful hospital sales experience (required)
  • Healthcare Service Sales Experience preferred
  • Validated successful sales performance
  • Excellent presentation, communication and follow up skills
  • Proven ability to work effectively within a team-selling environment
  • Demonstrated and verifiable recent success in complex sales situations
  • Preferred candidate will live in the Chicago, IL area
95

Service Sales Manager Resume Examples & Samples

  • Sales Management in the Area
  • College degree required (prefer BSEE/BSEET) and 5+ years of direct selling experience of electrical services and/or 3-5 years of management experience of a services sales team. Must have knowledge of (city/state) market
  • Willing to work flexible hours, weekends, with up to 50% overnight travel required
  • Requires a high degree of communication, supervisory, organization and good management skills
  • Communicate effectively, in writing and verbally, with clients, peers, subordinates and management
  • Strong computer skills including editing, formatting and using templates in Microsoft Word, Excel, PowerPoint and company provided software programs
  • Valid Driver’s License required with clean driving record
96

MVS Service Sales Specialist Location Resume Examples & Samples

  • More than 8-year local experience
  • Good at solutions selling, be able to handle large opportunities according to customer’s business needs and IBM’s value of solutions. Not only follow customer’s requirement
  • Have end to end experience of leading to verify and close complex solution deals
97

Head of Service Sales Region Ceu-hamburg Resume Examples & Samples

  • Develop service business areas sales teams with strong business development skills
  • Build an account management team with hunter & challenger profiles
  • Develop commercial operations team deal closer & commercial operations profiles
  • Maximize business portfolio with biggest wind asset owners through customer intimacy
  • Secure customer orientation across all Service Sales roles
  • Work with global Service Sales on setting the ambition levels for annual budget and stretched sales targets
  • Work with global Service Sales on building an ambitious 2020 Service Sales growth plan
  • Lead deployment of Service Sales growth plans across business area teams and Account Managers
  • Provide input to service product roadmap and support launch management of new products
  • Set direction for sales & marketing plan together with global Service Marketing and SBU Marketing
  • Ensure that regional commercial operations deploy principles on sales performance management, annual budgeting and strategic forecasting set by global Service Sales
  • Drive business and customer intelligence, lead & opportunity management and price & margin management with support from global Service Sales
  • Provide input for CRM and sales process management, ensuring execution speed and insights in frontline
  • Contribute to the development of a strong global Service Sales organization
  • Master level degree from business school or university
  • Experience Senior Sales leader, preferable with account management experience
  • International leadership experience
  • Proficient English
98

Service Sales Manager, Doha-qatar Resume Examples & Samples

  • Creates, plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy. Achieves sales targets in respect of both budgets and sales efficiency
  • Establishes sales targets and ensures sales achievement through regular oversight and definition and implementation of improvement plans as needed
  • Identifies opportunities at existing and potential new customers and determines plans for acquisition and allocates resources
  • Coordinates the flow of information for sales activities and transactions, including leads, billings, orders, contracts, etc. and evaluates data to ensure achievement of goals. Monitors and provides reports on market intelligence
  • Supports the development of strong relationships with key customers. Builds and maintains strong relationships with key decision makers. Ensures efficient marketing communications
  • Ensures achievement of sales volume and product mix targets by setting appropriate price and margin for sales. Participates on negotiations of key contracts, manages ongoing costs
  • Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels
  • Ensures that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates. Drives and ensures know-how sharing and cross-collaboration
99

Director, Service Sales Resume Examples & Samples

  • Reporting to the Service Director, the Head of Service Sales will manage a team of sales force to sell service maintenance contracts, parts and repair, fleet optimization and wind farm intelligent big data solution, accountable for service sales revenue growth, and market sales strategy implementation
  • Service sales management
  • Drives and monitors sales forecasting, planning, and budgeting processes used within the APC service sales organization. Proactively monitor and strive to maintain high levels of quality, accuracy and process constancy in the sales planning, and sales plan execution. As needed, coordinates activities with other functions and stakeholders in the global organization
  • Manages and improves the assignments of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources
  • Grow the clients’ Corporate executives’ relationship and become a trusted advisor
  • Co-develops and implements go-to-market service sales strategy
  • Implements enabling technologies, directs and supports the consistent implementation of companywide initiatives
  • Parts and Repair, Fleet Optimization and Maintenance Contract Sales
  • Grow profitable business
  • Manage the sales force to reach the sales targets, mentor sales force and lead the deal opportunity to the final stage of closure
  • Achievement of sales revenue, gross profit margin, and strategic objectives for China service sales unit
  • Design & implement processes, and solutions to overcome the obstacles, and manage to achieve team objectives
  • Build close contacts with global service sales teams, and create a cohesive work environment
  • Work closely with WTG sales to sell new O&M service contracts
  • P&L responsibility
  • Manage the execution of contractual obligations to achieve revenue targets
  • Manage account receivables to achieve cashflow targets
  • Resources Management
  • Hire, motivate and manage staff to ensure we have the right fit personnel to lead the sales cycles, and achieve the clients’ utmost satisfaction
  • Maintain a professional appearance and participate in positive team effort to achieve team and company goals
  • University degree in Engineering, and/or graduate degree in Business or related discipline
  • Last 5 years consistently achieved sales revenue and gross margin targets in the same or similar industry
  • Minimum 10+ year of service or industrial product sales and sales management experience with a well-established multinational company in an industry with similar challenges
  • Proficiency managing analytically rigorous initiatives and possess strong analytical capability
  • Good understanding of wind power industry is desirable
  • Proficient in both written and spoken English, excellent Chinese writing skills
  • Ability to achieve credibility and influence decision making executives within customer account
  • Excellent communication and negotiation skills – able to manage high-level communication between Vestas and Customer
  • Self-motivated and able to work with ambiguity
  • Good at handling changes and emergencies
  • This position requires extensive domestic travel
100

Electronic Service Sales Executive Resume Examples & Samples

  • Must identify customer needs and develop sales strategies to meet objectives
  • Establish contact with prospects and qualify potential buyers by scheduling sales calls
  • Follow up on leads, utilizing SimplexGrinnell marketing strategies
  • Develop a sales strategy to gain customer understanding of company product offerings
  • Conduct seminars, demonstrations, etc. in order to identify and generate leads for prospective customers
  • Develop financial justifications, prepare proposals, make presentations, and perform the necessary follow-up for a successful closing of the sale
  • Interface effectively with district operations to deliver and improve service delivery
  • Deliver sales against an assigned quota. Maintain established accounts through regular customer contact in pursuit of follow up sales
  • Report progress and supply metrics to operation and corporate teams on a weekly and monthly basis
  • Participate in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image
  • Must be able to pass a background check, MVR check
101

Service Sales Specialist Resume Examples & Samples

  • Sells service solutions to customers, focusing on volume, mix and profitability targets for assigned Business Units
  • Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process
  • Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls
  • Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy for the assigned service solution (delivery time, payments, and general terms and conditions)
  • Ensures that contracts are executed correctly and that deliveries are on time and at agreed costs, with the assistance of administrative sales support
  • Execute technical support, act as specialist and solve problems in own expertise area. Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed
102

Junior Account Manager, Service Sales Resume Examples & Samples

  • Build and develop relationships with existing and new Kratos clients, in regards to service contracts
  • Develop and implement prospecting/sales campaigns, with a focus on service contracts
  • Negotiate contracts and agreements
  • Work towards learning design /configure basic fire alarm, security or communications systems
  • Fulfill revenue quotas and quote quotas as specified by management
  • Desire to learn the fire alarm, security or communications market, its major customers / users, major competitors, and the dynamics of the market
  • Must possess local industry awareness
  • Must possess strong communications and customer relations skills
  • Must be willing to learn the main territory competitors, their markets, products, and pricing strategies
  • High integrity and trustworthiness
  • Proficient with Microsoft Office, Word, Excel, and PowerPoint
  • Proficient with Outlook and the Internet
  • High-level of integrity and trustworthiness. Must be driven and resourceful
  • Must possess a 4-year college degree, with a desire to begin a career in the security and life safety technology industry
  • Previous sales experience of integrated electronic security, life safety and/or other technology related fields would be a plus, but is not required. Must demonstrate a desire to learn and grow in a security integration and life safety technology company. Must be willing to learn the abilities to market, prospect and propose service contracts for new and existing security and life safety systems. Must be professional and articulate with high-level communication skills
103

Associate Service Sales Manager Resume Examples & Samples

  • Bachelor’s degree required - Computer Science, MIS, Engineering, graduate degree preferred
  • Self-motivated, energetic, dedicated, driven, tenacious, achiever, well presented, able to communicate effectively at all levels
  • Ability to articulate the value proposition; focus on selling business outcomes
  • Have a positive “can-do” attitude and be ready to take on all tasks
  • PMP certificate is a plus
  • 75898BR
104

Service Sales Manager Resume Examples & Samples

  • Leads the Service Sales team on a daily basis in a defined territory. Manages strategic relationships. And indirect channel partners
  • Presents and sells One GE Healthcare Service Contracts at Point of Sale and at Renewal (maximize Capture rate) and sells non-contracts products
  • Identifies new prospects across all modalities and feeds to appropriate Service/Sales Team members
  • Delivers objectives in terms of growth revenues for the assigned zone
  • Leads and coaches the Service Sales force in his/her LCT for customer accounts in a defined territory
  • Identifies business opportunities to increase share and maximize One GE Healthcare service sales revenues
  • Responsible for defining Estimate and sales
  • Responsible for Revenue for all service segments
  • Proactively works with LCT GMs and their teams. And be part of the LCT intact team and provide essential POS support to further grow 1 GEHC IB
  • Participates in and develops customers account strategies with Product Service Sales Specialists, Director of Service/Operations director and their teams
  • Follows up on contracts with the Commercial Operations Teams
  • Develops customer relationships at all levels from system operators to Board level to promote Service offerings
  • Provides inputs to Region Service Marketing Manager to increase strategies efficiency
  • Promotes and sells Service image and tools (Customer Service Center, Academy…)
  • Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int'l and/or local Law is broken
  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible
  • Strong leadership and people management skills
  • Both direct and indirect sales channel expertise
  • Selling and negotiation skills
  • Board level negotiator
  • Language proficiency in English
  • Strong customer skills
105

Device as a Service Sales Specialist Resume Examples & Samples

  • Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
  • Negotiates and drives deals to ensure successful closes and high win rate
  • Leadership and initiative in successfully driving specialty sales in accounts - prospecting, negotiating and closing deals
  • Conceptualizes and articulates well-targeted solutions in area of technical specialty -- from proposal to contract sign-off
106

Service Sales, FSI Resume Examples & Samples

  • Building relationships with customers and partners in positions within the procurement process
  • Plan and prioritize sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales - especially managing personal time and productivity
  • Requires BS/BA or equivalent
  • 10+ years of solution selling and Consultative selling
  • CXO Relevancy: Adding value by proactively identifying business opportunities for the customer/partner, conveying a firm understanding of the customer’s/partners business and political drivers, displaying executive presence by building rapport and credibility; effectively influencing other people to accept a solution; clearly connecting solutions to business needs
107

Service Sales Customer Representative Resume Examples & Samples

  • Via face to face meetings, e-mail and the telephone, maintain and develop relationships with assigned contract customers
  • Attend to customer needs and requests, serving as liaison to appropriate Honeywell personnel and departments and tracking action items to completion, ensuring customer satisfaction
  • Facilitate resolution of customer issues
  • Assist in new contract setup, customer binder preparation and kickoff meetings
  • Administrative management of the service contract renewal and escalation process
  • Collaborate with management and service team to help forecast future agreement escalations
  • Work with the management and sales to renew the service agreements of assigned customers at profitable margins
  • Seek out potential revenue opportunities including customer’s budgeted upgrades or expansions, forwarding these opportunities to the Service or Sales Leaders as appropriate
  • Understanding and expressing the value that Honeywell brings, to the customer, to drive specific business outcomes
  • Meet monthly deadlines for customer contact reporting
  • Meet monthly deadlines for agreement escalation input
  • Prepare and maintain contract documents on the Service Team shared drive
  • Meet and exceed goals and objectives for customer retention
  • Participate as a member of the Region Customer Advocate Team by sharing ideas and providing input to improve customer retention
  • Supports Service and Sales teams by providing agreement financial standing, past history, Contract Audits, agreement addendums/amendments
  • Bachelor’s degree and 3+ years of customer service experience
  • Or High school diploma and 7+ years customer service experience
  • 1 year plus Computer literacy (Microsoft Office Suite)
  • Valid drivers license
  • Exceptional written and oral communications skills
  • Previous experience in face to face customer service
  • Knowledge of HVAC Building Automation, Fire, and/or Security systems
  • Must be a good listener
  • Must have excellent customer service skills – people person
  • Minimal supervision – self starter
  • Works well in a Team and Individual Environment
108

Service Sales Specialist Resume Examples & Samples

  • Your main responsibility in this position will be to develop the Energy Efficiency initiative within the Drives Business Unit, creating sales opportunities in the Southern African Region
  • You must be able to discuss solutions on all levels, from individual products to complex solutions, including engineered solutions
  • You also need to be able to conceptualize and visualize proposed solutions
  • You must ensure that internal processes, product marketing and logistics information are set up as required by the business in order to promote, sell, support and grow the Energy Efficiency market
  • The person must have in depth technical knowledge of Variable Speed Drives and energy efficiency applications
  • Manage individuals to generating a high level of customer satisfaction in all activities such as promotions, demonstrations, customer events, product availability, technical support and training
  • Manage sales and support team to provide technical and sales support to Internal Business Units, Channel Partners and End Users
  • Ensure profitable business, meet departmental targets and manage costs (Profit & Loss)
  • Advise and evaluate the correct technical solutions, pricing levels and competitor intelligence
  • Keep up to date on the latest technological trends within ABB and the industry
  • Presentations, demonstrations and seminars of Variable Speed Drives
109

Service Sales Consultant Resume Examples & Samples

  • Lead Management – self generation of leads through planning & execution of business development activities from a variety of lead sources. Identify and qualify leads against solutions to pursue to bid. Collaborate across business channels for other enterprise solutions where leads can be supported, as required
  • KPI’s
  • New AMR sales v target and v prior year
  • Conversion % (Quoted v Won)
  • Quote Output
  • Activity - visits
  • Market share growth (new Customer acquisitions)
  • <5% open opportunity pipeline past close month
  • Productivity (total cost v created value in gross margin)
110

Enterprise Service Sales Manager Resume Examples & Samples

  • Bachelor degree or equivalent experience. MBA plus
  • Experience and strong at services solutions and consultant selling
  • Experience leading complex service implementations that involve interaction with the customer and internal Thermo Fisher groups, including IT, HR and finance
  • Good English capacity, both written and oral
  • Advanced PC skills, especially in Microsoft Office products, including project and visio
  • Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
111

Electronic Service Sales Rep Resume Examples & Samples

  • Good oral and written communication skills and sales techniques
  • Valid driver's license with an acceptable driving record
  • Ability to obtain appropriate licenses required by national, state and local codes
112

Service Sales Manager Resume Examples & Samples

  • Understand and respond to customer requirements in request for quotations that are within the scope of service
  • Using knowledge of the market and competitors, identify and develop the Service’s unique selling propositions and differentiators
  • Define all Service requirements to be included in new product/service contracts
  • Coordinate Functions (Legal, Finance, Supply Chain, Technical Support, Sales) during proposal preparation and follow-up
  • Drive the negotiation with customers
  • Conducts one-on-one and group sales presentations, promoting new products and services and enhance existing customer relationships
  • Secure world class customer relationship, leading to increased Customer Satisfaction, service contracts backlog as well as sales from new products and services
  • Identify (i) potential customers and the decision makers within the client organization and (ii) opportunities for service’s campaigns that will lead to an increase in sales
  • Be accountable for overall deal strategy, resolving, tracing and escalating critical issues to minimize project risk factors, ensuring deliverables are being achieved within the base-lined time scales and cost plan
  • Other duties include nurturing relationships with top accounts and coordination with Service Sales in the team selling approach
  • Master's Degree (or equivalent work experience) in Engineering is preferable although other disciplines business, marketing and sales or related field of study will be also considered
  • At least 5/8 years’ experience in a commercial position with a proven track record in meeting sales targets. Experience in Service Sales will be much appreciated
  • Energy market knowledge: 4 or 5 years’ experience in the Energy market will be required, although case by case will be studied
  • Possess core competencies in contract related fields and business management, with risk management experience
  • In-deep knowledge and expertise on contractual terms & conditions with capability to evaluate change impacts and/or to handle possible claim
  • Fluent in Greek and English (Fluency in additional languages is a plus)
113

Service Sales Manager Resume Examples & Samples

  • Manage the day-to-day high volume activities of a district or branch sales team ensuring we meet or exceed customer and sales goal expectations
  • Create and drive local sales strategy in alignment with enterprise programs and strategies
  • Lead all PMA high volume sales activities for the area’s geographic boundary for the fire alarm, security, fire sprinkler and fire suppression businesses
  • Grow and retain the recurring revenue base and associated service revenues by directly coaching/mentoring/training the PMA Security / Preventative Maintenance Agreement / Customer Care and System Integrity sales teams
  • Collaborate with other area and nationally based PMA and solutions sales leaders to leverage best practices and achieve company objectives in growing the national account customer base
  • Support the Area General Manager for all PMA high volume related sales activities as required
  • Comfortable leading and working in teams, experienced at project management and successful selling at all customer levels
114

Service Sales Manager Resume Examples & Samples

  • Work with quality, supply chain and manufacturing to ensure correct response to client and market expectations for service
  • Create a service business plan based on market requirements and trends to make service one of the value adders in the commercial proposition
  • Support and drive sales for Service Contracts, Extended warranties and leverage the excellent OPEX offer and value proposition from Schneider
  • Applies excellent market knowledge and account management skills necessary for dealing with specific, high-level target audiences, and knowledge of project development (PPA, licenses, dealing with the lenders, and consultants) in a project finance environment
  • Electrical Engineering Degree (Bachelor or Master Level) is preferred. A business degree is also accepted
  • Knowledge of electrical distribution products (mainly LV and MV, but HV will be a part of the scope as well), electric utility requirements, power electronics (related to solar inverter technology), system sizing, grid codes, Monitoring & Control SCADA
  • Ability to prescribe, influence and convince
  • Ability to foster cooperation
115

Field Service Sales Specialist Resume Examples & Samples

  • With a main focus on a strategic account portfolio, Develops account profiles and executes the sales plan
  • Identifies and contacts potential customers or prospects, either existing or new
  • Secure customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
  • Provides monthly forecasts and summaries in a timely manner
  • Participates in the preparation of analyses and reports on field service performance
  • Prepare sales quotations and proposals, including any activity that has to be outsourced, in respect of FS expected margin
  • Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities
  • Educate customers on all SE products and services
  • Provide mentoring, coaching and guidance to other sales employees
  • Coordinate and/or attend trade shows and marketing/sales seminars as needed
116

Inside Service Sales Resume Examples & Samples

  • Prioritize estimates in order to meet sales schedule
  • Prepare clear and concise estimates by gathering all necessary information, including prints and specs, and RFI’s, defining feasibility of projects and profitability
  • Establish and maintain subcontractor and vendor relationships
  • Coordinate and verify subcontractor quotations and scopes of work
  • Develop technical proposals, detailed scope letters and optimal system designs
  • May attend sales calls, pre-bid meetings and site walk-throughs for potential projects
  • Call on consulting engineers, general contractors, and mechanical contractors obtaining potential project information vital to future sales
  • Negotiate with contractors in order to strengthen chances of project award
  • Generate preliminary construction schedule
  • No related work experience required
  • Excellent mathematical skills including, but not limited to Calculus and Geometry
  • Proficient in Microsoft Office programs including but not limited to, Access, Project, Word and Excel
  • Capable of reading blueprints
  • Good conceptual aptitude
117

Service Sales Executive Resume Examples & Samples

  • Individual sales planning and sales funnel management
  • Creation and execution of successful go-to-market strategy for growing KONE services customer base
  • Ability to meet and exceed challenging revenue and profitability growth targets
  • Efficient conversion of sales leads to opportunities and deals
  • Drive to win & positive can-do attitude
  • Analytical ability and business acumen to analyze & prioritize opportunities
  • Ability to build customer relationships: Good interpersonal & communications skills
  • Good understanding of selling & sales tools
118

Service Sales Manager Resume Examples & Samples

  • Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory
  • Utilize CRM (SF.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression
  • Successfully utilize influencing skills to engage territory based business partners on sale of service contracts
  • Facilitate the inventory and assessment of customer-owned equipment prior to executing service agreements
  • Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education
  • 75% Travel
  • Experience developing sales plans, tracking sales activity, understanding local market competitive trends, and experience analyzing sales deal
119

Service Sales Director Midwest Resume Examples & Samples

  • Rely on excellent leadership and interpersonal skills to initiate and maintain executive-level interaction and customer satisfaction
  • Assign territories and accounts to sales specialists
  • Manage budget and practice expense controls
  • Relationship Management (external): An incumbent would be responsible for the establishment and nurturing of a professional business relationship between a customer and TD at various levels of the client's organization. Relationship management involves knowledge of the client's industry and specific business, strategic thinking and interpersonal sensitivity all founded in trust
  • Maintain and grow file value and orders within an assigned account base
  • Accountable for meeting and exceeding assigned order and revenue objectives
  • Participate in Industry/Sub-Industry level bid reviews, account & strategy planning
  • Demonstrated success in sales. 75%+ success record for making sales goals
120

Service Sales Director North East Resume Examples & Samples

  • Sales Leadership: The ability to motivate and empower a sales team to achieve a common goal. This includes providing a shared vision, modeling the way, and challenging the status quo to champion new initiatives. This competency involves providing clear direction, championing change, influencing others, and creating an environment that fosters professional and personal success
  • Maximize sales across targeted Teradata Division account base. Develop and/or capitalize on industry knowledge and contacts to uncover business opportunities. Advise, counsel and recommend solutions to sales specialists for presentation to customers on how to meet or address needs
  • Manage the sales funnel and the line of sight. Accurately forecast business results/outlook
  • Relationship management (internal): maintain and influence relationships with internal partners and resources across Teradata Division and NCR
  • Develops sales strategies and techniques for increasing services content and in selling CS value added services by expanding wallet-share for new and existing accounts
  • Communicates consistent industry & sales team direction while working with assigned TSC and TSAM resources
  • Manages sales team and customer service escalations
  • Experience in selling and articulating the value of Teradata (or similar) solutions, including products
121

Service Sales Specialist, Jeddah Resume Examples & Samples

  • Establishing and maintaining effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution, ensures a positive customer experience throughout the sales process
  • Formulating sales plans using company tools. Performs regular status reviews and proposes recovery plans in case of potential order shortfalls
  • Ensuring efficient marketing activities and value proposition to customers
  • Identifying and developing of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration
122

Service Sales Account Executive Resume Examples & Samples

  • Drive individual and team sales for all SimplexGrinnell products within the assigned territory
  • Develop a sales plan for assigned territory based on customer type, qualify and prioritize opportunities, and maintain appropriate territory records
  • Develop financial justifications, proposals, presentations, and perform necessary follow-up for successful closing of the sale
  • Work with customers to ensure that SimplexGrinnell is meeting their requirements to ensure long-term customer loyalty
  • Highly motivated and results driven
  • 2+ years of sales and/or customer service experience with a similar product, service or industry
  • Excellent communication skills and ability to quickly qualify opportunities
  • BA, BS or similar degree highly preferred
123

Service Sales & Marketing Engineer Resume Examples & Samples

  • Involvement directly in marketing plan and development of service business based on your knowledge / experience & Business Unit Transformer Service strategy in the country
  • Developing the service business as per guide line for offering & execution process in the country Iran
  • Spare parts services
  • Emergency spare parts & service parts
  • Sales of the product type in classic, limited, obsolete status according to life cycle management table, if any
  • Migration, retrofit and modernization (Including the new products delivered)
  • Revamping and small projects in close cooperation with Sales & Marketing Team
  • Refurbishment and repair
  • Field service activity that include allocation of service engineers, spare parts, equipment’s
  • Erection, installation and commissioning as standalone service to 3th parties or to 3th parties as a part of service contracts
  • Customer support service such as hardware, software service contract service, on-site support. Telephone support, etc
  • Education and training
  • On line service, remote service & subscription services
  • On-Line monitoring of Transformers
  • Proactively participate with sales & Marketing manager on target service cases an organized manner
  • Coordination with sales & marketing manager in sales process where resources & service project handling needed in time of offering
  • Reporting back on service sales challenges on time to responsible segment / product group (PG) sales & marketing responsible & respective feeder factories and use all internal channel to success to avoid any cost impact & delay
  • Co-responsible for quality & delivery of services and services cases secured on HSE requirements and work close with Country HSE Officer
  • Working out on revenue forecast in close cooperation with Sales Manager
124

Service Sales Manager Resume Examples & Samples

  • Engineering Degree (Electrical & Electronic Engineering preferred)
  • 5 years minimum of experience in sales management and related aftermarket solutions activities
  • Significant Electrical Product knowledge
125

Service Sales Manager Resume Examples & Samples

  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
  • Determine annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results
  • Maintains sales volume, solutions mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
  • Responsible for meeting the sales targets of the organization through effective planning and budgeting and implementing regional sales programs and field action plans
  • Map potential customers and generate leads for the organization for new opportunities
  • Lead, motivate, coach and develop the regional sales team to achieve their set targets, embedding a culture of performance management
  • Complete national sales operational requirements by scheduling and assigning employees; following up on work results
  • Ability to understand and drive your own & team performance
  • Experience of establishing a performance management culture
  • Strong analytical and problem solving skills especially the ability to analyse data
  • Ability to presenting at senior level
126

Service Sales Specialist Resume Examples & Samples

  • Implement service sales strategy to prepare sales plan
  • Generate service sales and develop new market opportunities by utilizing market trend information
  • Establish long term customer relationship by understanding their requirements and demonstrating in-depth technical service knowledge to promote Life Cycle Management (LCM)
  • Sell entire service product portfolio to expand ABB footprint in the designated area, monitor sales proposals, tenders and follows up proposal statistics
  • Prepare ABB’s Service offerings based on customer needs in accordance with ABB offering and strategy
127

Service Sales Manager Iberia Resume Examples & Samples

  • Sell and promote all GE Reciprocating Engines service products
  • Create and develop specific commercial strategy to grow Waukesha service business in the region
  • Interface directly with the customer base in the region (incl. presentations, conferences, fairs)
  • Develop, coordinate and conduct growth activities for the region
  • Develop existing customers and generate new potential (key) customers, coordinate with and utilize the Reciprocating Engines new equipment sales network and the GE network
  • Identify and evaluate the customers’ project needs and specifications and provide them with technical and commercial support on the Reciprocating Engines service products
  • Drive LCV (Life Cycle Value) to our customers
  • Develop, recommend and support go-to-market service strategy decisions and growth-ideas
  • Review service requests for proposals, support standard and non-standard offers,
  • Develop competitive and customer analysis providing competitive win-loss data
  • Negotiate and conclude contracts and frame agreements within the respective DOA
  • Support Segment entitlement analysis based on Customer input
  • Technical and commercial educational background (Bachelor Degree)
  • Proven success record of sales and/or service experience
  • Strong customer orientation and external focus (hunter)
  • Dynamic and Confident character
  • Willingness to travel and participation in internal meetings/trainings (international) as well as representation of the business in trade shows and conferences
  • Excellent oral and written communication & negotiation skills
  • Team spirit
  • Experience with the market and culture
  • Fluent in Spanish and English, both written and verbal skills. Please note candidates that are not fluent in Spanish, will not be considered
  • Well experienced with standard office software (MS Office)
  • Local valid driving licence
128

Director, Service Sales Resume Examples & Samples

  • Influential leader who can help others connect the dots quickly and accelerate decisions
  • Track record of success for increasing and optimizing the level of services in accounts
  • Viewed as an expert on the industry trends and the impact on Cisco’s Services portfolio
  • A confident and authentic leader. Depth and breadth of applied judgment, agile decision maker, demonstrated operational excellence
  • A tireless, high-energy professional with an entrepreneurial, risk-taking flair and will possess a brand of confidence, which allows for delegation and empowerment of the team
  • Strategic and innovative with an external awareness to adapt to market transitions and understand the nuances of selling complex solutions
  • Strong leadership skills in coaching and developing a sales organization
  • Excellent communication skills and ability to persuade – using simple communications that convey complex concepts in a compelling, concise, inspiring and creative way
  • Experience overseeing and driving a channel partner strategy
  • A strategic thinker and able to communicate effectively and influence cross-functionally
  • Excellent command of financial metrics
  • Mature leadership, instilling a co-operative team-oriented culture, values diversity of people and perspectives
  • An engaging leader able to inspire and create excitement with their sales team, as well as across the entire organization and in the marketplace
  • Ability to look for new market opportunities while managing the cadence of the business
  • Self-awareness of strengths and development areas
  • Executive leader with a minimum of 8-10 years of Sales Leadership with emphasis on Services Sales
  • Leadership experience in leading through change and transformation
  • Proven success as a collaborative leader in a solution sales organization
129

Service Sales Specialist Resume Examples & Samples

  • Support and drive the Traction Service business by identifying and developing customer service opportunities with target customers who could be End-Users, OEMs and other suppliers into the rail industry
  • To develop, collate and draft detailed pre-qualification and bid documentation in response to customer tenders. Liaise with commercial / legal colleagues to facilitate the negotiation of the Commercial Terms and Conditions for these contracts
  • Visit customers, possibly in coordination with Regional Sales, and drive deals through negotiation to closure
  • Actively support Regional Sales in service sales planning on account and opportunity level for the traction service portfolio in defined regions
  • Use the Siemens CRM tool to document and report on business opportunity pipeline and successful sales. Support the Regional Sales team in Business Target planning on an annual basis and in monthly forecasting
130

Service Sales Specialist Resume Examples & Samples

  • Plans sales volumes and potential of target customers (full time dedicated to promote Motor Repair Sales)
  • Provides information for forecasts and planning
  • Investigates and evaluates specific business opportunities, for customer related motor repairs service portfolio
  • Prepares customer contacts, builds and maintains a customer focused network in order to develop both customer and industry sector expertise systematically
  • Prepares and negotiates motor repairs proposals and service contracts in cooperation with other involved professionals and management
  • Contributes to the development of a customer needs focused After Sales Service
131

Account Manager, Aftermarket Service Sales Resume Examples & Samples

  • You will be selling service contracts for our instrument solutions. That includes maintenance and repair contracts, compliance products and CrossLab solutions in key accounts - primarily through face-to-face sales activities
  • You will be a key player in growing the existing business through acquiring new customers from the installed base of Agilent users and the market of customers with chromatography equipment
  • You will be managing and driving the Multivendor (CrossLab) business in Denmark working closely with the delivery organization in supporting the entire service sales team for all customer requests
  • You will collaborate closely with Transactional Sales and Service Delivery Organizations to develop and implement Account Plans
  • Have a Bachelor or Master's degree within Sales, Marketing, Economics or equivalent
  • Have a good business understanding
  • Are customer focused
  • Have a strong interest in sales
  • Preferable have some experience with sales or other relevant student jobs
  • Fluent in English and Danish
  • Strong business development and sales/closing skills
  • Like exploring new customer opportunities
  • Have structured working approach
132

Service Sales Manager Resume Examples & Samples

  • Creating consulting opportunities, managing pursuits and closing deals
  • Successfully generate Consulting Services sales, achieving and frequently exceeding assigned quota
  • Qualifying and developing value-add propositions for enterprise clients and prospects
  • Managing the customer relationship(s) from initial discussions to close of deal
  • Developing a strong revenue backlog, account planning and account development
  • Presenting implementation offerings to existing customers and new prospects
  • Forecasting for future accounts and opportunities
  • Working collaboratively with the Consulting Director for resource planning to ensure successful knowledge transfer and onboarding of new customers
  • Updating CRM tools (Salesforce) with accurate status and documentation from the sales cycle; and
  • Creating new templates and approaches for use in working with new prospects, such as service offerings and SOW templates
  • Bachelor equivalent mandatory, Master and/or MBA equivalent advantageous
  • Business level English mandatory
  • Minimum 5 years of sales and/or services experience, including at least 5 years of experience in a consulting or services role, and at least 3 years as a sales contributor
  • 5+ years of experience in Business Intelligence / Analytics Software Industry required
  • Goal orientation and a track record in managing Enterprise accounts for delivery and growth
  • Expert presentation and communication skills
  • Excellent organizational, time management and project management skills
  • Project Management experience in the delivery of technology services 5+ years, including delivery of business intelligence, systems development, and systems Integration in large SI or top-tier consulting organization
  • Qlik implementation or competitor deployment experience highly advantageous; and
  • Ability to travel between 30% - 50%
  • LI-SN
133

Service Sales Specialist Resume Examples & Samples

  • Active leadership of Vestas Safety culture
  • Ensure all business reporting is accurate, prompt, and timely / delivery on KPI’s that’s agreed on an annual basis
  • Create and implement strategies to achieve World Class status
  • Proactively support Sales Department of service contracts and service-related activities
  • Support and report to Service Sales Manager; add value to Service Contracts
  • Evaluate and develop business strategies; leverage on existing systems and processes, ensure effective implementation, set progressive milestones, and update all relevant stakeholders
  • Oversee and manage fiscal performances of business strategies, i.e. budget expenditure, revenue, cost control
  • Achieve bottom line profit targets and process efficiencies
  • Management of key external stakeholder relationships, Achieve Customer Satisfaction level of 75% or higher
  • Business Administration or Business Economics Service Degree
  • Japanese and English to a high standard both written & verbal an advantage
  • Experience in additional Asian language/s
  • Proficient in CRM programs (SAP) and solid technical knowledge on Microsoft (MS) applications eg. Word, Excel and PowerPoint
  • Experience in developing & presenting service concepts to clients
  • Experience in negotiating complex concepts at a senior level
  • Develop service strategies in dynamic market environment
  • Sale WTGs O&M service knowledge advantageous
134

Service Sales Specialist Resume Examples & Samples

  • Identify and deliver opportunities for servicing and maintenance activities on the large installed base of ABB Low Voltage Breakers
  • Liaise with customers to satisfy their needs for effective breakdown support
  • Manage the product portfolio, pricing and margins to ensure that customer targets are met
  • Maximise the scope of the existing LVBS Service with delivery of added value solutions to customers
  • Understanding of Customer Service principles and their effect on the business
  • Working in line with ABB group directives and policies
  • Ensure ethical behavior in line with code of conduct
  • Integrate with the wider Country Service Team and other ABB business areas developing cross business opportunities
  • Manage the environmental risks associated with the business unit
  • To ensure compliance with Quality Management System, Health & Safety Procedures and Accountancy Policies
  • Interact and Manage key customers and their expectations of LV products
  • Ensure legal compliance for customers
  • Responsive to customer requests
  • Planning & organising of own time to ensure key deadlines are met for both internal and external customers
135

Service Sales Specialist Resume Examples & Samples

  • Differentiate GE’s product/solution/service offerings, convey compelling value propositions, lead the opportunity, qualify the customer needs, develop and present solutions proposals and quotations, and respond to customers’ clinical/technical/process questions in order to successfully close clinical/technical/solution sales
  • Financial Performance
  • Is accountable to achieve LCS Service orders and sales OP target for Romania, on Maintenance Contracts, On demand Services (Spare Parts, Labour etc) and Upgrades of the current IB
  • Ensure pricing compliance for segment opportunities
  • Work Closely with the Local Service Acoount Leader and the Equipment Account Managers
  • Territory & Account Management
  • Create territory/account plans including opportunity development, competitive strategies and targets
  • Build strong business relationships and formulate account relationship plans within the assigned accounts/ territory. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
  • Maintain a network of key opinion leaders within the assigned territory
  • Track and communicate market trends to/from the field including competitor data and develop effective counter-strategies
  • Product & Market Expertise
  • Maintain up to date detailed knowledge of LCS product and services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
  • Create viable product configurations which meet customer needs effectively, while achieving his /her OP targets
  • Differentiate assigned product/Service offering during the various stages of the sales process, effectively using company resources and approved product marketing and product promotion material to actively support the customer through their decision making process towards a successful outcome for the company
  • Bachelor’s Degree or previous experience of selling/promotion in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists) or Life Sciences field)
  • Proven and progressive previous experience in LCS sales/services/promotion to technical decision makers e.g. Facilities/Estates managers, Biomedical Engineers, nursing staff, medical specialty staff, Doctors
136

Senior Service & Sales Specialist Resume Examples & Samples

  • Cash In: 0
  • Transfer Limit: 2,000,000
  • Note: Cheq/withdrawals and Deposits limits subject to Letter of Authority and will not exceed those listed here
137

Service Sales Specialist, Muscat, Oman Resume Examples & Samples

  • To identify top customers and preparing customer specific strategy based in line with service business plans in line with CSO
  • Ensuring INDUSTRY (without COG) service targets achievement for Oman
  • Taping installed base information in Oman
  • Ensuring use of SFDC tool for all sales opportunities/visit reports
  • Assisting group service market research/Analysis/service initiatives
  • Identifying and generating new opportunities for service through proactive sales and marketing in Oman
  • Determining service potential of existing and potential customers
  • Supporting implementation of Service care products and advanced services for Key customers in Oman
  • Promoting cross divisional service contracts and advanced services
  • Preparation of technical submittals and proposal formation to customers in coordination with local service product responsible and global service product responsible units
  • Ensuring implementation of service portfolio locally
  • Implementing all HtW initiatives for service in the market
  • Reporting Monthly and Quarterly order intakes and ensure orders are in line or exceeding set monthly, quarterly and annual budgets for Oman
  • Supporting the development of external channels for service business in Oman
  • Service account management
138

Senior Service Sales Trainee Resume Examples & Samples

  • Accomplish levels of sales objectives
  • Gather market and customer information and conduct presentations
  • Develop and maintain relationships with new and existing customers
  • Read and understand job plans and specifications and obtain estimates
  • Develop budgets and schedules for customers
  • Attend educational and business review meetings
  • Travel within local territory and occasionally overnight for training and meetings
  • Recent college graduates and military applicants with a strong aptitude for sales highly preferred
  • Technical aptitude to learn new software (Oracle, SAP, or other ERP systems)
  • Ability to define problems collect data, establish facts and draw valid conclusions
  • This position requires up to 15% travel
139

Service Sales Manager Resume Examples & Samples

  • Managing and developing an existing team of Service Sales Specialists
  • Insuring successful service business growth through sale of service sales contracts, calibration services and contract renewals
  • Working closely with the service business development team to achieve ongoing growth from strategic industries, accounts, and sites
  • Assisting in the delivery of training and continued re-enforcement of proactive selling services and processes within the service and sales organizations
  • Developing appropriate service sales business metrics & dashboards
  • Developing lead generation programs and analytics to grow and measure service sales
  • Working regularly in a cross-functional manner with different Instron business teams to further enhance synergies to grow all facets of the product and services business
140

Service Sales Specialist Resume Examples & Samples

  • Together with Service team implement service sales strategy and sales plan
  • Generate service sales and develop market opportunities by utilizing market trend information
  • Finding new customers and establish long term customer relationship by understanding their requirements and demonstrating in depth technical service knowledge
  • Sell entire service product portfolio to expand ABB footprint in Lithuania, monitor sales proposals, tenders and follow up proposal statistics
  • Prepare ABB Service offerings based on customer needs in accordance with ABB offering and strategy
  • Ensure planning and execution of various service activities
141

Director Service Sales & Marketing Resume Examples & Samples

  • Develop and implement service revenue and marketing strategy for Canada, with a focus on top line growth, including, but not limited to, multi-vendor, service offerings, transactional parts sales, socket retention and win backs
  • Align with Commercial Sales for service strategy approach for Tier 1 accounts
  • Contribute to and participate in financial forecasting and AOP planning
  • Analyzes market as it relates to market share, customer requirements, market size and growth, etc
  • Interfaces with key stakeholders in the NA Market (internal and external)
  • Analyzes marketing and sales programs and new product introduction developed by the NA marketing group; where appropriate implements into the Canadian organization
  • Trains and develops service selling and consultative skills of the service sales representatives
  • Lead relationships with Sales colleagues and contribute to increased equipment sales
  • In conjunction with Canada Sales and Marketing, manage service relationships and contracts with distributors, sub-contractors and third parties
  • Other projects and responsibilities as assigned by manager
  • Apply
  • Apply with LinkedIn
142

Inside Service Sales Associate Resume Examples & Samples

  • BGA inside sales representative reporting to the Global Sales Director
  • Responsible for cultivating new sales leads and moving them into to opportunities
  • Utilize Salesforce.com to enter, track, update, and close sales opportunities in support of Sales Managers
  • Support account renewal efforts in partnership with Sales Managers
  • Notify customers of new programs and close sales or create warm leads for Sales Managers
  • Responsibilities include all aspects of the sales and marketing process such as market analysis, development of market strategies, and development of proposals, and financial analysis
143

Offshore Service Sales Manager Resume Examples & Samples

  • Identify and develop opportunities for assigned projects/accounts as appropriate
  • Understand customer business case, develops and executes sales strategy for assigned projects, including pricing and negotiations strategy
  • Own the creation and negotiation of the Contract including bringing in operational context and developing win-win situations
  • Initiation/drafting of bids, assurance of proper technical and contractual handling, coordination of bid development process
  • Own customer relationship and develops strong and trustful customer relations, understands how customer is organized and is making decisions. Exercises escalation channels in a controlled manner
  • Maintain and develop contacts and relationship with customers on all levels and identify important stakeholders
  • Commercial understanding about financial topics (bonds, escalation, currency, indemnities, liabilities, etc) and cost calculation approaches
  • Reporting on sales activities in organisation by utilisation and maintainance of existing IT tools such as CRM
  • Collect / analyze market and competitive data and drawing appropriate conclusions for Account Plans or ad hoc project sales
  • Extensive experience in project sales negotiations or development, preferably in the wind energy or power sector
  • Experience of working on complex and long term project bids
  • Excellent Commercial and Contractual understanding and negotiation skills
  • Excellent understanding of financial modeling/investment theory of renewable projects
  • Previous responsibility of complex projects in multi-cultural teams and professional customers
  • Working experience in multi-lingual and cultural teams, preferably cross borders
  • Project management experience is desirable
144

Inside Service Sales Associate Resume Examples & Samples

  • BGA inside sales representative reporting to the Americas Sr. R&O Sales Director
  • Manage and coordinate sales campaigns
  • Support Sales follow-up, processing and renewal efforts in partnership with Sales Managers
  • Support aircraft reinstatement pursuits
  • Work closely with Sales Director, Regional Sales Managers and CBM in developing specific sales campaigns as well as custom-tailored solutions for operators, Dealers and Channel Partners
145

Western Regional Service Sales Account Manager Resume Examples & Samples

  • Executes planned activities and documents in CRM, Salesforce.com (SFDC)
  • Manages all opportunities utilizing CRM and following standard sales process steps
  • Prepares and presents a monthly funnel review utilizing CRM to demonstrate the quality of the funnel, activity plans and command of the account base
  • Establish and maintain relationships with end user accounts that directly influence the buying decisions of the customer
  • Develops a network of customer and industry contacts in the territory to position Pall Water as a key member of the water management community
  • Working knowledge of a CRM (i.e. Salesforce.com)
  • Experience developing and executing a business plan and managing a territory as it is one’s own business
  • Engages stakeholders and internal resources to best serve customers
  • Listens to voice of the customer and asks great questions which inspire breakthroughs for our customers
  • Work with a sense of urgency and excellent organizaitonal skills
  • Uses metrics, KPI, and forecasting to self-manage productivity
  • 3+ year with B2B experience selling complex industrial/municipal services and solutions
  • 2+ years experience using a CRM and working via Sales Funnel
  • Bachelor’s degree in Engineering or related Science preferred
  • Experience in 1 or more Pall vertical markets is an asset (Waste Water, Drinking Water, Power, Beverage or Industrial Water)
146

Service Sales Specialist Resume Examples & Samples

  • Ensure to collaborate with the Service Sales Manager and Service Manager to implement Service sales strategy
  • Ensure to update installed base in ServIS (the approved Service database) with the changes made at site
  • Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios
  • Ensure to utilize ServIS to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB or new IBs in the market
  • Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product or solutions knowledge to promote Life Cycle Management (LCM)
  • Monitors sales proposals, tenders and follows up proposal statistics
  • A degree in Electrical Engineering preferably licensed with minimum 2-3 years of experience in Sales or Business Development in a related industry
  • You should have experience in managing and leading a team of sales staff
  • You should have good communication skills and assertive business acumen
  • You should have experience in estimating and tendering (SAP & MS Excel based system)
147

Service Sales Assistant Resume Examples & Samples

  • You will partner with Service Sales Team by insuring prompt follow-up, accurate proposals and increased closure resulting in meeting/exceeding revenue objectives
  • Manage new and existing Master Service Agreements to create consistency and develop/maintain further relationships with key target customers
  • Support growth opportunities in specialty service markets
  • Develop new methods for tracking and maintaining current processes to increase efficiency
  • 1-2 years of relevant experience in similar role(s) with a proven track record of success
  • Strong ability to use Computer and Microsoft Office software to generate various reports, design proposals and data management
  • Strong organization stills with ability to multi-task
148

Service Sales Specialist Resume Examples & Samples

  • Achieves annual sales targets by promoting sales of service products and maintaining effective customer relationships at assigned customer sites. Effectively sells all service products
  • Develops, and implements a customer contact plan. Records the plan and planned actions in a clear and timely manner into Salesforce.com (SFDC). The contact plan should contain prospecting and account penetration activities in addition to the annuity renewals and per call (reaction based) activities
  • Uses sales system techniques effectively to discover the client's needs their decision-making process, budget and timing requirements on all pending opportunities
  • Works with application engineering to develop effective custom solutions when standard solutions will not meet the customer requirements. Performs risk analysis and front-end review requirements per existing guidelines. Describes both features and benefits of the offer in the quote
  • Creates effective and timely communications with customers through the blended use of face-to-face visits, phone, email and other techniques throughout the total sales process. Effectively communicates with staff internal to MTS resulting in a timely and efficient order entry process and an accurate and complete statement of work being communicated to service operations
  • Constructs and communicates quotes that contain a clear value proposition, which enables the customer to effectively evaluate our offer. Demonstrates use of communications skills, both written and verbal, that enable him/her to articulate our offer and differentiate the MTS offer from alternative solutions available to the customer
  • Accurately forecasts opportunity closure dates and projects monthly, quarterly and yearly sales volumes to sales management via the use of SFDC and other standard practices within MTS service sales
  • Works effectively as a member of the total sales team by accurately recording sales activities, key communications, and planned events in a timely manner within the sales management system
  • Monitors expenses for assigned department and maintains expenses within annual budget. Completes expense reporting in a timely and accurate manner
  • Supports marketing by providing updates on competitive landscape and market trends. Understands where competition exists and how competitors try to differentiate and win business from MTS. Provides support and feedback on programs that occasionally need direct sales insight
  • 2 yr. technical degree or 4 yrs. applicable technical experience. Bachelor’s degree preferred
  • 3 yrs. complex service sales experience; or 6 yrs. complex sales experience; or 3 yrs. sales and 3 yrs. applicable MTS experience
  • Experience selling Software-As-A-Service (SAAS)
  • Ability to analyze complex customer needs & problems in order to develop creative service offerings
  • Ability to travel 40-50% (every other week)
149

Territory Service Sales Manager Resume Examples & Samples

  • To Meet/Exceed the target for Orders/ Revenue /Contribution Margin as per AOP
  • Increase contract penetration for sustainable business groth
  • To ensure Contract Renewal rate / Warranty Conversion rate is met as per plan
  • To convert billable units to contracts , upsell as per plan
  • Achieve CMC business target of region
  • To develop new programs and promote them, to generate additional profitable revenue from time to time, in clear alignment with organization objectives
  • To Upsell contracts with consumables sales
  • Lead Regional Service Sales Team to keep on target
  • Maintain Account Receivales within decided DSO
  • Manage Key accounts with regular KPI presentation
  • To promote and develop One Source or MV Contracts and to develop or utilize the existing team for promoting the One Source business
  • Customer oriented, Persistent, Committed, Focused on achieving results
  • Drives ideas to implementation and execution in a timely manner
  • Thinks ahead and anticipates opportunities and challenges
150

PH Inside Service Sales Associate Resume Examples & Samples

  • The position is responsible for making an average of 12 phone calls a day into expired opportunities in order to increase company’s renewal of sales and capture rates leading to increase in non-concurrent revenue
  • Responsible for lead preparation and distribution of lead sales within a designated region
  • ISSA is responsible for “flipping” the expired opportunities in InTouch and Bridge Front Service
  • The position has a crucial role in the company’s marketing strategy and in promoting company’s product lines and service offering
  • The outcome of this role is to increase our NAM Renewal and Capture Rate and increase non-concurrent revenue in NAM
  • 1 Full-time position(s) available
151

District Service Sales Manager, Central Resume Examples & Samples

  • Sales strategy creation & execution
  • Comprehensive understanding of KONE’s processes, procedures, policies and contracts/product offerings
  • Familiarity with competitor product offerings and practices
  • General accounting and financial management principles
  • Sound working knowledge of property management and construction industry
  • Laws and regulations regarding safety and environmental governmental regulations
  • Sound understanding of IUEC agreement and labor relations
  • Customer focus & strong understanding of what it takes to win new & retain existing customers
  • Ability to set & achieve challenging targets by inspiring, managing & leading people
  • Capability to build winning sales strategies supported by strong business acumen
  • Personal motivation & drive for continuous development of sales organization & people
  • Excellent understanding of selling & organizational & planning skills to execute efficiently
  • A competitive salary and a performance based bonus
  • Use of a Company Car
  • A defined contribution pension plan
  • A comprehensive group health and dental program
  • Employee Assistance Program
  • An organization that encourages growth and development
  • A safe, healthy and positive work enviroment
152

Inside Service Sales Resume Examples & Samples

  • Drive Renewal Maintenance growth within a Territory by working directly with NetApp’s Account Teams, Customers, and Business Partners
  • Accurately manage Weekly, Monthly, and Quarterly Sales Forecasts in SFDC. Properly update sales Stages, forecast amounts, and loss reason codes
  • Upsell existing opportunities by selling Multi Year, higher levels of Support, and cross sell/upsell
  • Drive On-Time Renewals and specific campaigns around expired assets when needed
  • Successfully manage customer escalations and drive NetApp’s Customer Retention program by offering a superior level of service
  • 5 years’ experience in sales or sales development/support/operations in a high-tech environment
  • Energetic, upbeat, tenacious team player with excellent verbal and written communication skills
  • Experience successfully selling into technical user base & senior management (Director and above)
  • Experience working within a quota and commission structure
  • Proficiency with standard corporate productivity tools especially Excel (email, vmail, MS Office Suite)
153

Service Sales Specialist Resume Examples & Samples

  • Generate service sales leads and develop new market opportunities
  • Understand customer requirements and demonstrating in-depth service solutions in order to establish long term customer relationships
  • Act as marketer/ sales person during marketing activities such as trade fairs, exhibitions, conference and customer meetings
154

Service & Sales Consultant Resume Examples & Samples

  • Handling wide range of incoming enquiries
  • Providing a quality, empathetic customer experience
  • Participating in outbound call campaigns to reach out to customers in relation to Stockland initiatives and increase conversion and sales
  • Nurturing and qualifying sales leads to provide phone based support to the sales leaders associated with the Stockland projects and communities
  • Assist with all aspects of the sales conversion process, deploying quality data enrichment processes
  • Enhance Stockland's Leadership position and reputation through sustainable and responsible practices
  • Experience in a customer centric role in a sales and service environment
  • Exemplary communication skills, both verbal and written
  • Experience managing customer data and relevant information in a customer relationship management (CRM) system
  • Sales and lead-nurturing orientation
  • The ability to work collaboratively and influence desired outcomes with a range of key stakeholders across multiple business unit
  • Self-initiative and ability to think outside the box
  • Salesforce experience is highly desirable
155

Service Sales Associate Resume Examples & Samples

  • * Our client is really looking for candidates who have Strong Customer Service Skills
  • * Contract Experience
  • * Strong Communications Skills
  • 2 - 4 year degree in Business Administration or related field and 3-5 years of related experience
156

Senior Administrator, Service Sales Resume Examples & Samples

  • Proactively support internal customer by independently handling all assigned administrative duties and taking direction from and balancing the needs of multiple staff members
  • Provide administrative support to clients through effectively maintaining and coordinating calendars, scheduling appointments and meetings, making travel arrangements, telephone coverage (if needed), filing, processing and reconciling T&L expense accounts, handling various purchases, and making AP invoice arrangements
  • Schedule, plan, and organize all logistical details for in-house and off-site meetings, training, and events
  • Develop PowerPoint presentations and other graphic presentations
  • Type various correspondences both in own signature and in manager’s signature
  • Provide general office administrative services
  • May support budget management, liaising with finance to ensure costs are monitored and controlled
  • May assist with job candidate interview scheduling
  • May enter temporary support requests into My Resources or other generating system
  • May run reports in excel, access, business objects and other data gathering programs
  • May input and update data into Oracle databases
  • May provide tactical support (answering questions on central sites and on various internal processes and e-tools)
  • May help keep organization charts up to date as directed
  • May maintain filing and records management systems and other office flow procedures which may be confidential
  • May at some sites provide payroll support for hourly associates
  • May generate, review, and file pharmacy reports
  • May accurately maintain customer pricing files and complete contract data entry
  • May create statistics, send out customer brochures or correspondence, or document leads
  • High School Diploma, GED, or local equivalent and two years secretarial/administrative experience
  • Knowledge of general office management and current computer/office communications technologies (e.g., PowerPoint, Word, Excel, Outlook)
  • Self-Starter, proactive, able to work independently with minimal direction, able to maintain confidentiality, and handle matters discreetly
  • Effective time management and organizational skills and able to balance multiple priorities
  • Effectively solve problems and resolve a variety of issues and topics within the job scope
  • Ability to effectively interact and communicate with senior level management and corporate contacts
  • Excellent interpersonal, verbal, and written communications skills including strong grammatical skills
  • Associate degree with administrative professional coursework and three years’ experience in a corporate or professional business environment in an administrative role; or minimum five years of experience in a corporate or professional business environment in an administrative role
  • Previous experience using independent thought processes to plan ahead, process information, maintain workflow, and anticipate future needs of the team
  • Ability to quickly identify and prioritize issues, create solutions, and meet deadlines
  • Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones
157

Airlines Service Sales Manager Resume Examples & Samples

  • Utilize broad experience to form intuitive and intelligent proposals containing Honeywell’s service offerings based on the expressed needs of the airline. Requires appropriate levels of financial acumen to understand how the airline will value service offerings and how the service will fit into existing operations and cost structures of an airline
  • Responsible for delivering credible technical presentations customized to specific customer value requirements by understanding market definition, segmentation behaviours, and business models of target audience
  • Participates as key member on designated CCTs to support large selection and aftermarket pursuits which may include service offerings
  • Technical Product Skills Leadership: Deep knowledge of Air Transport flight operations including dispatch and flight crew procedures, flight planning and fuel management practices with the precise ability to understand, identify and clearly articulate specific value propositions relative to the competition. Ability to construct complex proposals indicating potential system and services integration concepts and benefits
  • Team Work: Exceptional interpersonal skills with ability to enter established teams, build rapport and respect quickly in order to provide technical guidance internally and externally. Ability and desire to seek win-win solutions
  • Develop and Foster Strong Customer Relationships: Establish credibility and trust of customer through strong technical knowledge, meeting commitments, and a exhibiting a social and affable demeanour; ability to communicate effectively throughout various levels of an Airline Organization including, Executive Leadership, Flight Operations, Engineering and Purchasing/Procurement
  • Business Acumen: Mature business and financial acumen to discern risks/opportunities of key strategic programs at customers and Honeywell
  • Tenacious, Self-Starter - Able to motivate self in a team or independent work Environment and drive to success by identifying and removing internal and external barriers
  • Negotiations: Can negotiate skilfully in tough situations with both internal and external groups, can win concessions without damaging relationships, gains trust quickly of other parties to the negotiations, able to close sales deals
  • Bachelor’s Degree in Engineering or technically related field (or equivalent industry experience and demonstrated experience in sales considered)
  • 5 years of experience working in an air transport airline in flight dispatch or operations, or with a supplier of airline services
  • 3 years of customer facing experience with aviation aftermarket
158

Service Sales Manager Resume Examples & Samples

  • Plan and develop a strategy for selling service, upgrades and modernizations for all product lines
  • Responsible for developing and implementing a sales and booking forecast and plan for each product Line
  • Mentor direct reports to improve performance and achieve individual growth within role
  • Manage the actions of direct reports to achieve individual and group business objectives
  • Assist in planning and developing a strategy for selling service, upgrades and modernizations for all GT, ST and generator business units
  • Coordinate strategies with responsible factories and senior management
  • Communicate with Management to develop and understand service, sales and marketing strategies for the Americas
  • Communicate with Service and manufacturing factories on service pricing strategy, cost estimates and quotations
  • Communicate with customers in the Americas to understand service needs via telephone, e-mail and personal visits
  • Ten (10) years related experience
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures in English and Spanish
159

National Service Sales Leader Resume Examples & Samples

  • Responsiblefor the achievement of China Service Order & Sales AOP targets, generated margin, market share, and new selling force system
  • Sales leading with influnce and cross functional work, with Sales Manager in city cluster team, technical team, Operations, and OM . Set team vision and create a high-performing Sales Team, accountable for the executionof the DSO business plan
  • Set up regular sales operation review system and focus on growth initiative to acheive biz expectations
  • Accountable for sales behaivors changing and customer oriented & CSI
  • Participatein the Country Business Planning, Budgeting and Forecasting Process
  • Coordinate selling strategies and ensure effective and appropriate utilization of Team resources
  • Lead KA communication strategy and set vision for KA force
  • Four-year college degree strongly preferred
  • 8-10 years of HVAC industry sales and/or marketing experience
  • Experience leading a team preferred, with proven selling leading records,
  • Overall knowledge of HVAC distribution and solution selling, service, installation and business practices
  • Experiencein the development and execution of marketing plans and sales excellence programs
160

Service Sales Director Resume Examples & Samples

  • Development and implementation of industry/portfolio strategies with GSS and the License Sales team, in the scope of SAP's mid-term strategy, leveraging the full “One Service” value proposition
  • Help drive the sales transformation towards SAP’s “China Best Practices” model, focusing on customer needs, fast value realization via productized Custom Development Projects, and driving innovation instead of selling commodity solutions
  • Active participation in the development of SAP Services China as member of the China Services Leadership Team
  • Instill sales discipline in the team, driving towards reliable sales forecasting and thorough deal closing strategies and tactics
161

Gulf Coast Service Sales Manager Resume Examples & Samples

  • Work closely with Client Services team to ensure customer satisfaction and help promote the aftermarket product offerings to installed customer base
  • Continued growth in all aftermarket services and offerings including but not limited to: Preventive and Corrective Maintenance, Training, Start Up, Spare parts, UPS/Battery Testing, Battery sales, Services and Monitoring, Multi-year service contracts
  • Maintain or exceed target margins for service sales in the region
  • Develop and maintain customer satisfaction through personal contact/meetings and prompt resolution of service problems
  • Get AMETEK SCI on ACL (Approved Contractor’s List) where we are not presently
  • Developing new product service offerings as necessary to grow the service business by doing market studies and feedback from customers
  • Providing quotations and work with other internal resources for scheduling/ coordinating service activities with customers
  • Forecasting of sales, proper allocation of resources, and reporting activities on a weekly basis
  • Supervise, mentor, and lead Field Engineers in the region
  • Able to interact with customers on various levels and in times of emergency and tense situations
  • Maintain the current customer database with up-to-date information and notes detailing weekly events and opportunity advancement
162

Device as a Service Sales Specialist Resume Examples & Samples

  • May focus on growing contractual renewals for mid-size accounts with some complexity, to higher-total contract- value renewals
  • University or Bachelor's degree preferred. Directly related previous work experience
  • Good prioritization and delegation skills in order to focus on the key client opportunities. Knowledge of industry trends, associated solutions, and key partner/ISV solutions
163

Service Sales Specialist Resume Examples & Samples

  • Structure creative services deals and pricing models to gain competitive advantage
  • Accurately forecast service opportunities
  • Scope service needs and design large scale customer and partner businesses models for potential customers
  • Attend field sales team meetings to ensure service business information is received or disseminated
  • 3+ years experience in providing service business support as part of a sales team for an IP Network company preferred
164

Service Sales Account Executive Resume Examples & Samples

  • Must have excellent communication skills; have the ability to persuade and close sales
  • Bachelor degree in a technical or business discipline preferred or equivalent experience
  • Excellent communication skills; must have the ability to persuade and close sales and have the ability to handle a variety of situations encountered during sales process and disciplined to work with limited supervision
165

Sprinkler Service Sales Executive Resume Examples & Samples

  • Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings
  • Familiar with reading blueprints, understanding current NFPA 13 standards and local codes
  • Develop a positive ongoing relationship with customers, general contractors and end users
  • Ability to build new business associations / relationships and grow the Sprinkler Service Business
  • 2 years Sales experience in a similar industry preferred
  • Proficient in the use of personal computers to include operating systems such as Window / Office 2007
166

Engineer Service Sales Resume Examples & Samples

  • Good Communication both written and speaking in English
  • Must be a team player and individual contributor
  • Willing to travel locally as well as in rest of Maharastra
167

Account Manager, Aftermarket Service Sales Resume Examples & Samples

  • You will be selling service contract solutions that includes maintenance and repair contracts, compliance products and CrossLab solutions in key accounts - primarily through face-to-face sales activities
  • You will be managing and driving the Multivendor (CrossLab) business in Ireland working closely with the delivery organization in supporting the entire service sales team for all customer requests
  • Preferable have some experience with sales
  • Have an understanding of the Life Sciences and Analytical market
168

Bilinugal Service & Sales Specialist Resume Examples & Samples

  • Work is performed under general direction according to set parameters and set sales / performance targets
  • Decisions impact the productivity / performance of the functional area, customers and other employees
  • May be required to travel within region to backfill sales responsibilities
  • Cash Out: 0
  • Officer Approval for Overlimit Account: 100,000
  • Note: Check/withdrawals and Deposits limits subject to Letter of Authority and will not exceed those listed here
  • Understands / speaks French required
  • Proven ability to sell and meet set sales / performance targets
  • Willingness to be mobile in local community
  • University / College degree preferred
  • Excellent analytical and critical thinking ability
169

Service Sales Account Executive Resume Examples & Samples

  • Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies
  • Close sufficient sales to meet sales plan objectives
  • Submit all required sales reports, expenses, competitive activity and correspondence in an accurate and timely manner
  • Develop a positive ongoing relationship with customers to ensure that SimplexGrinnell is meeting their requirements to ensure long-term customer loyalty
  • Minimum 2 plus years' of a proven record of successful sales background in the B2B space, having accomplished tangible results by implementing a strategy that will include, hunting for new business opportunities, following up on warm leads, etc., and keeping track of all your activity by using SalesForce (CRM system)
170

Lead Service Sales Specialist Resume Examples & Samples

  • Track record of sales target achievement
  • Proven services sales skills, both in person and telephone based
  • Ability to sell alongside the Product and Channel sales forces
  • Knowledge of the Enterprise Markets / Service Provider Markets
  • 5 years Service sales experience with support, professional, or integration services
171

Service Sales Manager Resume Examples & Samples

  • Responsible for generation of customer solutions that lead to service maintenance agreements and sales of related maintenance products.Interpret customer requirements, develop solutions to meet customer requirements, and scoping and development of contracts
  • Lead negotiations for the services agreements and closely collaborate with colleagues in negotiation of wind turbine supply contracts
  • Focal point for all customer related activities, lead customer dialogue, and communications
  • Establish customer relationships that are long-term with a focus on repeat business
  • Support all aspects of the services business development process from initial contact, proposal development, contract negotiation and follow-up
  • Internal Facing Responsibilities
  • Project manage the information and materials required to obtain internal consensus and approval levels
  • Prepare cost calculations, risk calculations, and other project economic analysis
  • Develop and be responsible for customers, account strategies, and project capture planning in coordination with the services operations group and related stakeholders
  • Deliver on KPI’s, including customer satisfaction, sales revenue, and margins
  • Partner with marketing team and/or conduct own research and provide customer intelligence information for prospective customers and key decisions makers
  • Participate in sales forecasting, planning, researching, and goal setting for the sales and
  • Marketing department
  • Responsible for internal reporting and keeping updated data in Vestas systems
  • Bachelors or Master’s degree in business administration, engineering, or energy
  • Proven track record in managing customers or driving business performance as a key account manager or business development manager, where you have demonstrated ability to handle large accounts and cover all aspects of doing business (sales, contract negotiation, project management, operational status, etc.)
  • Quantitative and financial modeling skills, primarily using Excel
  • Strong ability to use MS Word, MS PowerPoint, and customer relationship management software
  • Valid driver’s license, passport, and ability to travel as needed to meet business objectives
172

Service Sales Resume Examples & Samples

  • To implement Sciex China service marketing strategies for Sciex service product sale in East China market
  • To promote service contract business through actively attending business marketing activities, exhibitions, user meetings, on-site visit and phone campaign
  • To close the service order with customers, and manage the proper process, like quotation, T&C, presentation and bidding
  • To generate/translate service marketing promotion materials in local language
  • To implement customer satisfaction and market need survey
  • To achieve Sciex China Service contract order and sales target quarterly and yearly
  • To closely work with Service business manager and Global Service Product Team in order to implement global strategies in China
  • To prepare and update service-product sales forecast file monthly
  • To understand customer needs and recommend the customized service products to customers
  • Other projects assigned by Service business manager
  • Bachelor's degree (B.S./B.A.) in Business, Biology or Marketing with a communications emphasis or equivalent experience. A Master Degree (MBA/MA/MS) in a Science discipline is highly desirable
  • A minimum of 4 year related sales working experience in Analytical Instrument/ Life Science Instrument/ Healthcare Instrument business, preferable in Mass Spectrum instrumentation companies
  • Demonstrate successful sales competency
  • Demonstrate good interpersonal skills with customers, sales team, service team and others department staff
  • Good English skills in reading and writing
  • Computer proficiency in MS Office Software including Word, Excel and PowerPoint
  • Can accept the frequent business travels
173

Service Sales Specialist Resume Examples & Samples

  • Market Intelligence: Creating and maintaining transparency on I-Base (GSP), local markets, customer trends, upcoming opportunities (PHILOS), service potentials
  • Running, extending and creating of long-term service agreements
  • Development of additional service opportunities, in particular in a vertical Oil & Gas perspective (beyond pure product services), in alignment with local PD S organization
  • Creating custom tailored service offers to oil & gas customers (supported by CS SD bid proposal group and CS SLN HQ)
  • Regular customer care / dialogue / intimicy
  • Order Intake on CS portfolio with O&G customers (no matter on which GBK and by which organization execution will be delivered)
  • Representing CS SLN at fairs / exhibitions / conferences
  • Supporting local CS management during planning / BTA / reporting
174

Service Sales Territory Manager Resume Examples & Samples

  • Meet or exceed regional service sales budgets
  • Spend an average of 75% of the time, in the field, selling service to include new contracts, renewals and incremental T&M
  • Track and ensure the efficient implementation of maintenance service agreements and renewals
  • Identify and recommend changes to increase maintenance revenue
  • Engage with Product TM’s to drive pull-through product sales
  • Develop and maintain an ongoing professional relationship with new and existing MAS/ SAT customers
  • Develop and implement sales strategies and tactics for individual service sales opportunities
  • Pursue and drive maintenance sales through proactive use of database, marketing, relationships, demonstrations and other communication tools
  • Prepare service sales quotations and proposals
  • Perform other duties and projects as assigned and/or required
  • Provide customers with on-site consultation, develop professional quote and presentation to provide a quality solution
  • Work closely with Service Manager to design, plan, schedule and execute on all projects
  • BS/BA in Business Management /Marking/Sales or related experience
  • Three years technical/outside sales experience
  • Ability to meet sales quotas and increase customer base
  • Ability to increase maintenance revenue, vendor relationships and promote customer satisfaction
  • Ability to implement service sales marketing strategy
  • Ability to work in a fast paced environment and manage multiple initiatives concurrently
  • Ability to effectively and efficiently self-manage and self-motivate
  • Creative problem solving abilities with a strong passion for driving process improvements and results
  • Efficient time management, prioritizing and team building skills
  • Excellent communication skills and able to grasp technical aspects of products or programs
  • Excellent computer skills (Microsoft programs-Excel, Word and Power point, SAP a plus)
  • Willingness to spend an average of 75% of the time, in the field calling on customers
  • Develop a philosophy of sales and associated techniques consistent with Corporate objectives, goals and stated policies
  • Ability to set goals and develop sales plans
  • Organization and time management skills required
  • Knowledge of SACS product lines preferred
  • Must possess the ability to make group presentations
  • Skills or experience with personal computers, including electronic E-mail, personal scheduling, word processing and electronic spreadsheet skills
175

Senior Service Sales Specialist Resume Examples & Samples

  • Partner with field sales in driving attainment of assigned team service quota
  • Support field sales team as the services expert
  • Sell the full suite of Juniper’s service offerings
  • Enable the field sales teams to sell services
  • Oversee contract renewal process
  • Use professional concepts and exercise judgment in creating service support materials for all key prospective customer meetings
  • Develop service programs supporting business objectives while aligning organizational competencies and strategies
  • Strong attention to detail with demonstrated ability to organize and work on multiple projects
  • Advanced professional influencing and leadership skills to positively influence customer senior management to purchase Juniper products and services
  • Advanced Microsoft Office, communications, and financial modeling skills
176

Service Sales Specialist Resume Examples & Samples

  • Sell systems and services to customers, focusing on volume and profitability targets for Power Generation Business Unit in Malaysia. Develop and drive growth initiatives within the Local Product Group and recognize white spots, build and support business
  • Ensure achievement of sales volume and targets by setting appropriate price and margin for sales. Participate on negotiations of key contracts
  • Implement Service strategy through IB coverage directly and through channels and develop the market for achieving goals for 2020. A knack and strong focus on customer face time and providing undiluted service to the customer base is a must
  • Identify and develop Greenfield and Brownfield opportunities in the early pursuit leads stage
  • Establish and maintain effective customer relationships to understand customer needs, promote customer understanding of full systems and services offering, and align to provide a solution. Ensure a positive customer experience throughout the sales process
  • Ensure achievement of sales volume and product mix targets by setting appropriate price and margin. Participate on negotiations of key contracts and manage ongoing cost
  • Coordinate the flow of information for sales activities and transactions, including leads, billings, orders, contracts, etc. and evaluate data to ensure achievement of goals. Monitor and provide reports to the Marketing organization on market intelligence
  • Monitor client financial status and report any changes regarding risk to relevant internal partner teams. Identify and manage potential risks relating to contract agreements across customers/channel
  • Prepare sales plans using company tools such as salesforce. Implement sales strategy and business development initiative in alignment with hub and Local Business Unit strategy. Perform regular status reviews and propose recovery plan(s) in cases of potential order shortfalls
177

Service Sales Manager Resume Examples & Samples

  • Create, plans and implement global Business Unit and APAC Hub growth initiatives through strategic sales and business development. Achieve sales targets in respect of both budgets and effective sales technique
  • Establish sales targets and ensure sales achievement through regular oversight and definition and implementation of improvement plans as needed
  • Implementation of Service strategy through IB coverage directly and channels and develop the market for achieving goals for 2020. A knack and strong focus on customer face time and providing undiluted service to the customer base is mandatory
  • Identify opportunities with existing and potential new customers, and determine plans for marketing activities to promote extended sales coverage
  • Support the development of strong relationships with key customers. Build and maintain strong relationships with key decision makers
  • Monitor client financial status and reports any changes regarding risk to relevant internal partner teams. Identify and manage potential risks relating to contract agreements across customers/channels
  • Take ownership of the sales processes, and all relevant training and development plans, actions and programs
  • Ensure quality screening of Projects and provide meaningful input to RR process and drive CTS
178

Service Sales Resume Examples & Samples

  • Associates Degree in a technical field* plus 6 years of relevant work experience in Fluid Power sales
  • Plant floor maintenance, repair, and/or operations background and be familiar with all technologies, hydraulic, electronic & mechanical
  • Ability to work with End Users, OEM's and Distributors personnel to develop sales growth in area
  • Demonstrated experience in assisting internal and external customers with questions, concerns, complaints, etc
  • Proficient in use of PC and Microsoft Office software
  • Motivated self- starter with strong prioritization skills and to work independently
179

Outside Sales Service Sales Representatives Resume Examples & Samples

  • 3+ years’ of experience in service sales or similar positions
  • Hands-on experience on IT Infrastructure, Data Center Advance Services is an advantages
  • Appreciates team work, and have proven track record to achieve targeted sales/order
  • Must have good working experience in multi-vendor offers and delivery scenario is an advantages
  • Strong Ability to analyses market and competitors
180

Retail Service & Sales Assistant Manager Resume Examples & Samples

  • Assist with the development and training of new team members
  • Assume supervisory responsibilities as necessary
  • Attend meetings and training sessions as necessary
  • Be a Member Advocate to all members to achieve first call resolution and member satisfaction
  • Coordinate and oversee application and enrollment processes, both paper and electronic
  • Enforce the dress code policy
  • Ensure all visitors are greeted with a proper salutation and a positive attitude
  • Ensure team members understand all UPMC Health Plan products, policies, and procedures
  • Ensure that every interaction a visitor has is a positive one and implement any service recovery tool necessary to recover from those that aren't
  • Maintain confidentiality of all visitors and internal UPMC operational information
  • Maintain strong communication with retail location Manager to ensure they are updated on any outstanding issues or to communicate any concerns or needs
  • Manage inventory of retail location's marketing materials
  • Supervise the communication between UPMC Health Plan and the customer for administrative and operational issues
  • Bachelor's degree or equivalent industry experience preferred. High school graduate or equivalent required
  • Minimum of three years of experience in retail sales or customer service or managed health care operational or account management experience
  • Supervisory, leadership or management experience preferred
  • Ability to use critical thinking skills. Ability to anticipate customer needs
  • Ability to reason through problems, review alternate solutions, and reach sound conclusions
  • Ability to work harmoniously with others. Ability to learn new skills, concepts and processes
  • Ability to negotiate and argue persuasively. Ability to work independently
  • Ability to review, investigate, and respond to customer inquiries and complaints
  • Computer skills with proficiency in Microsoft Office including: Word and Excel
  • Manage retail location processes and flow
  • Strong knowledge of commercial and government health insurance programs/products is strongly preferred
  • Insurance Sales License
181

Assistant Guest Service & Sales Manager Resume Examples & Samples

  • Financial Results and Cost Control:Assists in management of expenses to maximize hotel profitability. Assist in effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Groupprocurement guidelines and applies good business judgment. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy
  • People Management and Training: Assists in evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Assists with interviewing, hiring, coaching, and development of all team members. Assists with required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Grouptraining policies. Promotes collaboration and positive, professional work environment
  • Self/Workload Management: Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Supports all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures
  • Safety/Risk Management: Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents
182

Service Sales Manager Resume Examples & Samples

  • Work in a proactive and structured manner with the sales planning and execution in order to optimize the sales efficiency (using: Market Analysis, Connect, Accelerator, Pricing, Marketing, Sales Activities, DASAC, SPIN)
  • Be active in the market and focus on making visits to customers and influencers
  • Drive the sales meetings in a strongly motivating process in order to make the customer want to buy and pay a premium for the extra values we provide
  • Plan and generate leads in all customer interactions
  • Develop highly profitable quotes resulting in a high hit-rate
  • Identify and qualify leads in order to ensure that we only invest sales time and resources on leads that are attractive opportunities (ensure the pipeline)
  • Understand the customer’s processes and able to match, explain and motivate the customer to choose our services, products and applications
  • Ensure good customer communication in the delivery process
  • Promote services and execute selling services
  • Use the CRM tool and other tools in a consistent and qualitative way
  • At least 3 years of experience in marketing and sales of service selling related to engineering products
  • Work experience of after sale/service selling in food & water industry will be preferred
  • Knowledge of Alfa Laval product range
  • Strategic thinking, familiar with building and presenting market strategies, energetic, take new initiatives to develop business, team work and leadership to develop the team
183

Senior Manager Service Sales Resume Examples & Samples

  • Lead a team of strategic Services Sales people
  • Meet or exceed quarterly and annual SA Plan
  • Drive the sales of strategic services into key accounts
  • Partner with field sales leadership in driving attainment of team service quota
  • Manage the full suite of Juniper’s service offerings
  • Help structure creative services deals and pricing models to gain competitive advantage
  • Accurately forecast service opportunities and SA pipeline
  • Oversee and manage current service business database information on all field sales business opportunities
  • 10+ years related service business experience with a network company, emphasis on Professional Services sales
  • 5+ years experience in providing service business support as part of a sales team for an IP Network company preferred
  • Direct experience designing large scale customer & partner business models
  • Demonstrated ability to collaborate effectively on multi-disciplinary teams
  • Demonstrated financial, operational, analytical, and decision making skills
184

EP Service Sales Manager Resume Examples & Samples

  • Identify and deliver opportunities for servicing and maintenance activities on the large installed base of ABB Medium and Low Voltage products
  • Provide customers with excellent support within the sales processes
  • Manage and drive growth within the product portfolio, managing pricing and margins to ensure that targets are met
  • Utilization of prospect/activity tools and systems, and update of relevant information held in these systems
  • Functionally manage the sales team within the EP service businesses and ensure collaboration and sharing of information and opportunities
  • Liaise closely with the company’s engineers and customers on both technical and commercial issues that arise as part of the tender development process
  • Attend and present at both external customer and internal meetings and events that are necessary to perform duties and aid business development
  • To constantly seek to improve quality standards in all aspects of our operations
  • Maximise the scope of the existing EP Service with delivery of added value solutions to customers
  • Interact and Manage key customers and their expectations of MV and LV products
  • Planning & organising of own time and sales team function to ensure key deadlines are met for both internal and external customers
  • Minimum Qualification to HNC level or equivalent
  • Experience within the Electrical industry
  • Sales experience and proven track record of delivering results
  • Sales planning ability
  • Excellent Communication Skills, Good networking and Strong Interpersonal skills
  • Knowledge of ‘intelligent’ systems (PLC Controls, DCS systems, communication protocols, etc)
  • Knowledge of basic commercial law/terms and conditions would also be an advantage
  • Knowledge of key market sectors
  • Management and coordination experience
185

Service Sales Specialist Resume Examples & Samples

  • Generate and lead the Implementation of annual MVS group-based target objectives, implementing the MVS group-based target plan established for the year
  • Provide counsel and support to Divisions and Representatives as needed to maximize existing agreements
  • Educate Representatives and Managers on the current programs and on the sales plan in place to implement
  • Analyze the situation as it changes and recommend tactical redirection where appropriate
  • Build, maintain and improve high-level relationships with all defined MVS targets
  • Provide ongoing information and assessment on the status of various categories of National Groups
  • Generate programs that will motivate our field teams and generate additional profit
  • Provide updates (Market, products and services, sales results, programs, and support) as needed in order to maintain the leadership position for MVS offerings
  • Meet or exceed financial goals for US revenue target
  • Make sales calls to identified MVS targets to identify and create opportunities utilizing the Sales process by establishing credibility
  • Qualify the Opportunity by assessing the customer needs
  • Establish and meet buying influences and criteria by providing solutions/recommendations via products and Services
  • Gain commitment and Implement our products and services
  • Maintain and expand business and customer satisfaction levels through customer enhancement programs and resources
  • Maintain accurate and up to date account records in Avenue
  • Assist Manager with special projects or responsibilities
  • Demonstrate/Master core competencies through field trips and reviews with manager
  • Work in the Field with to assess competencies and to provide Training
  • 2 years of Sales or Equivalent Customer Experience
  • Experience with budgeting, sales planning and territory account management
  • Demonstrated technical aptitude and working knowledge of Microsoft Applications
  • Excellent oral, written, listening and persuasion/consensus building skills
  • History of exceeding goals and quotas
  • Strong in customer focus internally and externally, driving for results, integrity and trust, ethics and values and compassion
  • Proven ability to demonstrate at minimum Bayer S Team contributor competencies: Action oriented, perserverance, dealing with ambiguity, learning on the lfy and problem solving
  • Up to 40% travel surrounding area is required
  • Familiar with budgeting, sales planning and territory account management
  • Excellent technical aptitude
186

Service Sales Manager Resume Examples & Samples

  • Bac+4/5 (Electrotechnics) with a specialization in sales
  • 5/10 years minimum of commercial experience in technical Sales in robotics or machines and in management of sales team
  • English mandatory
187

Service Sales Specialist UK Region Resume Examples & Samples

  • Must speak English language with a second West European language preferred
  • Demonstration of at least one of the following core experiences: successful sales experience (either over the phone business to business sales or external direct sales), or extensive GEHC experience in customer facing role(s)
  • Proven track record of sales success, inclusive of: developing, organizing and implementing sales plans; meeting and exceeding sales targets; and penetrating new accounts, markets and competitive through proficiency in prospecting, lead qualification, sales and negotiations
  • Demonstrate excellence in ability to interact effectively with all levels of an organization, both internally and with external customers
  • Highly motivated goal-oriented self-starter with ability to work autonomously and as part of a team
  • Must be able to take initiative to make things happen, identifies what needs to be done and does it
  • Proficiency in computer skills inclusive of Microsoft Office Suite products
  • Willingness to travel to required team/Customer meetings, inclusive of up to several trips per year, including overnight stays depending on business needs
  • Excellent organizational, project management and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up and attention to detail. Adaptable to multiple requests and daily changes
  • Dependable: Being reliable, responsible, dedicated, committed, and fulfilling obligations
  • Adaptable/Flexible: Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs
  • Exceptional interpersonal skills - strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives
  • Creative Problem Solving –Strong analytical skills demonstrating ability to identify root causes of problems; generate and evaluate creative alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions
  • Understanding of Life Science equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired
188

Regional Service Sales Manager Resume Examples & Samples

  • Experience in Services – Inquiry To Order and/or Order To Remittance process
  • Proven coordination and influencing skills
  • Proven ability to negotiate large/complex and strategic contracts in competitive environment
  • Ability to gain insight in customer financial drivers / - business dynamics / - strategy
  • Proficiency in utilizing software and sales tools including Salesforce.com, MS Office
189

Field Service Sales Manager Resume Examples & Samples

  • 1 The MSM develops the business for Marine in South-East Asia zone, and identifies potential opportunities (with final customer and partners). He leads a FS mutualized team, and challenges / supports FS sales in countries of South-East Asia zone. His focus is to organize and setup organization in order to reach the sales target given by his manager who is the Global Marine Service Manager
  • 2 During Operation, Marine service manager will be also responsible for monitoring compliance with contractual commitments, directing technical and administrative tasks related to the field operations and assuring compliance with company policies and procedures
  • 3 "He is in charge of the following Services scope
  • Clients located or having representative in Singapore, Malaysia, Indonesia, esp. Marine global targeted accounts
  • A broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer's electrical equipment installed at the customer’s sites (Shore, ships)
  • Turnkey projects ranging from simple replacement of equipment to fully engineered solutions
  • Manages the planning and coordination of the interventions
  • Manages the Technical Support
  • Manages the Field Service Representatives (directly or indirectly through regional managers) according to the number of people
  • 1 "At least masters in engineering degree in applied electricity, electronics / industrial sciences or mechanical systems
  • 1 At least five years’ experience in Field Services and 2 years leadership experience
  • 2 Outside sale or Inside sales manager or CCC experience is a plus
190

Enterprise Service Sales Specialist Resume Examples & Samples

  • Achieve the planned growth for revenue and bookings in the assigned accounts/territory while maintaining or exceeding gross margin goals
  • Owns the account management and ensures that account plans and sales activities are consistent with overall business goals. Conducts monthly and quarterly account reviews to reflect progress and market changes
  • Possesses sufficient technical, operations and business knowledge to present a compelling value proposition to prospects and customers. Achieves revenue growth, profitability, expense control, process optimization, productivity, and customer satisfaction objectives
  • Collaborates with customers to understand their business needs and strategic objectives, forms relationships with decision-makers and identifies, develops and closes enterprise services business opportunities
  • Builds relationships at multiple levels of account and across all constituents
  • Prospects across accounts to ensure that target opportunities are identified and developed across sites and geographies
  • Qualifies potential opportunities early in the sales cycle and manages the pipeline to ensure that opportunities are pursued in a timely way ensuring Thermo Fisher is invited to all associated RFP’s
  • Ensures client satisfaction by collaborating with other Thermo Fisher business units to provide a single face to the customer and ensuring that any major conflicts with customers are resolved
  • Collaborates with other groups within Thermo Fisher to implement strategies, identify and address cross-selling and synergistic business opportunities and overcome obstacles
  • Maintain strong collaborative working relationships with commercial key account and cooperate focus account team
  • Ensures all activities are carried out in accordance with Thermo Fisher Scientific policies and applicable laws
  • 1+ year experience on key account management
  • Excellent English communication skills, both written and oral
  • Reflector style – able to learn from mistakes and always wants to achieve best possible performance
191

Service Sales Manager Resume Examples & Samples

  • Carry out sales, service product design, pricing and marketing developing strategy
  • Market analysis: competitors service products, price comparison, marketing strategies. Support service activities to improve service revenue
  • Submit annual service marketing promotion strategy and action plans of products responsible, implement with service team scheduled service marketing actions, make service products catalogs, and monitor design of interrelated exhibitions and advertisements of service products responsible for
  • Responsible for each division’s service marketing requirement: promotion, brochure, road show, pricing, service contact
  • Focus on key customers, training, promotions and annual contract renewals
  • Carry out other tasks as directed by the Service Sales Leader
  • Bachelor degree in Engineering, MBA is preferred
  • Experience in business marketing or service marketing
  • Spirit of team work, positive and quick learning, focus on details
  • Understand service importance, can work under pressure
  • Excellent Communication and inter – personal skills
  • 5 +years working experience, preferably in a similar role
  • Positive attitude and customer orientation, high motivation and ability to take initiatives on his/her own
  • High communication ability, open minded and a quick learner
  • Prior experience in Marketing will be added advantage
192

Senior Service Sales Engagement Manager Resume Examples & Samples

  • Responsible for own quota (revenue and order entry)
  • Prospects, identifies, and qualifies customers from SAP ecosystem for premium engagement opportunities
  • Creates contracts and quotations, builds the closing plans and brings the contracts to a close
  • Works with several defined customers in parallel
  • Understands the value of SAP's Enterprise Support Maintenance & Premium Engagement Offerings
  • Works in close alignment with other SAP departments
  • Talks to customer's C level, as well as to customers Program Management and Customer Center of Expertise Teams describing the value of Premium maintenance
  • Plans and executes scoping workshops with the client together with other SAP organizations, compiles value propositions and presents them back to the client
  • Ability to call on and effectively present at CCoE, CIO, CFO and CEO levels
  • Bachelor’s or Master’s Degree in Economics OR Management OR Information Systems
  • Strong written, verbal skills, both in Russian and in English
  • Solid understanding of at least one SAP Solution on technical or functional level as a plus
  • Challenge complexity
  • Results-driven
  • Self development
  • Teamwork & collaboration
  • Ability to take accountability & responsibility
  • Negotiation skills
  • Relationship & trust building
  • Min 3-5 years of proven track record in Sales (Software, IT Consulting, IT Support)
  • Experience in direct industry, consulting, enterprise software or premium maintenance is a MUST
  • Work as a Consultant OR Project Manager OR Solution Architect OR Developer OR Test Manager OR Change Manager)will be a plus
193

Service Sales Specialist Resume Examples & Samples

  • College diploma in Electrical or Electronic Engineering Technology from an accredited institution
  • Minimum five (5) years of electrical industry experience
  • No relocation benefit is being offered for this position. Only candidates currently residing within the 80 km of Dartmouth, CA will be considered
  • P.Eng or CET designation
  • Strong presentation and training skills
  • Significant experience utilizing value added selling techniques
  • Ability to travel up to 25% within assigned territory
194

Global Service Sales Manager, UAE Resume Examples & Samples

  • Sales Strategy -Creates, plans and implements global service sales strategy and strategic business development initiatives supporting growth for the Global Product Group - Service
  • Sales Targets-Defines key sales targets and establishes appropriate metrics and measurement tools to monitor performance. Proactively anticipates and identifies shortfalls in performance and takes appropriate remedial action. Drives top line growth in GPG Service in line with BU strategy, exceeding budget targets. Effectively promote Service solutions with installed base customers and target new customers
  • Customer Acquisition- Identifies and evaluates opportunities with existing and potential new customers on a global basis, determines plans for implementation and allocates resources
  • Customer Relations -Builds and maintains strong relationships with key decision makers in customer and potential customer organizations. Develop and maintain customer relationship and partnership with installed base customers. Plans and implements customer surveys and acts on the results to ensure high levels of customer satisfaction. Participates in the negotiation of key global contracts
  • Volume, Profit & Cost -Identifies, monitors and maintains/exceeds the service sales market price levels, evaluating with Product Management pricing impact on the results. Supports local service sales organizations to ensure achievement of service sales volume and product mix targets
  • Risk-Monitors client financial status and reports any changes regarding risk to relevant internal partner teams. Identifies and manages potential risks relating to contract agreements across customers/channels
  • Sales Process-Develops, implements and reviews sales processes and tools, and all related training and development activities
  • People Leadership and Development- Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Coaches, motivates and develops direct and indirect subordinates within HR policies. Drives and ensures know-how sharing and cross-collaboration
195

Service Sales Specialist Resume Examples & Samples

  • Sell products/systems/services to customers, focusing on volume, mix and profit targets for assigned Business Units/Product Groups
  • Establish and maintain effective customer relationships to understand customer needs and promote their understanding of full product/systems/services offering and align to provide a solution
  • Prepare sales plans using company tools; perform regular status reviews and propose recovery plan(s) in cases of potential order shortfalls
  • Communicate details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions)
  • Identify and drive the development of new market opportunities in the designated market and ensure know-how sharing and cross-collaboration
  • Prepare offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensure appropriate technical and financial aspects of offers, including prices and trading conditions
196

Service Sales Manager Resume Examples & Samples

  • Accountable for Service Revenue/Collection Targets through Direct and Indirect IB
  • Drives business results and manages customer relationships within area of responsibility
  • Leverage internal relationships to enhance business performance by generating new opportunities in terms of IB upgrades,Preowned/New Sales
  • Dealer Management: work closely with LCT Dealers and Drive Growth in Revenue and Collections. Leads and cultivates a culture of GE Values and integrity
  • Collaborate with Sales Team and support generate new Sales
  • Bachelor’s degree and at least 4 years of leadership experience in management or individual leadership role or equivalent (defined as High School Diploma/GED and 6 years progressive experience with leadership experience direct or indirect or technical experience
  • Willingness to travel within your specified geographic region
  • Prior field sales or field service experience
  • Proven leadership and ability to orchestrate resources and motivate teams
  • An inclusive leader that builds a connection to the workforce through personal involvement and trust
  • Direct customer relationship experience
  • Proven ability to effectively communicate across a distributed workforce
197

Ultrasound Option & Upgrade Service Sales Specialist Resume Examples & Samples

  • Value proposition of sales and application for ULS option and upgrade and define targeted customers
  • At least three years’ experience in both application and sales
  • Willingness to travel extensively within specified geographic region as well as to nationwide sales meetings and trade shows
198

Service Sales Manager Resume Examples & Samples

  • Monitor and manage all KONE KPI's and ensure that they are being implemented and practiced within the branch
  • Update monthly Reports in the established time frame. Review monthly all outstanding tenders with all team members
  • Review monthly the customers proposed escalations report
  • Review monthly maintenance contract expiration dates
  • Review all customer cancellations. Provide corrective solutions and met with all customers to SAVE the contract
  • Manage and ensure all Major Maintenance and Modernization bid notifications are sent to proper personnel
  • Conduct branch Service Sales meetings on a regular basis
  • Conduct regular project management meetings for all QR and modernization projects
  • Top customer account management. Minimum quarterly visits. All customers should been seen a minimum of twice a year
  • At least four (4) years related experience and training
  • Skilled in developing and promoting teams and a team-working environment
  • Working knowledge of Microsoft Office, Word, Excel and other related software
  • Ability to manage and lead people
  • Ability to motivate people to attain their maximum potential
  • Ability to develop and foster teamwork
  • Oral and written skills necessary to effectively conduct meetings and convey recommendations and policies
  • Interpersonal skills necessary to communicate effectively with all levels of KONE employees, to develop positive relations with customers, potential customers, contractors, subcontractors, consultants and suppliers
  • Ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions
  • Interpret a variety of technical instructions in mathematical or diagrammatic form
  • Able to manage multiple concurrent tasks through effective organization and time management
199

Assistant Manager for Service Sales & Product Management Resume Examples & Samples

  • Support sales offices in promoting service offerings for HVAC equipment like chiller maintenance contract, repair services and upgrading program
  • Evaluate different market segment needs and their KPIs to develop and customize service offerings to meet customers’ needs
  • Work closely with sales offices to drive growth, margins and increase penetration rate
  • Implement Service offerings training to the sales office to ensure they are technically well versed with knowledge to identify needs in customers’ premises
  • Take the lead to work closely with technical support team, factory and vendor to develop and launch service offerings to sales offices
  • Prepare weekly and monthly report on KPI and sales matrix for business analysis
  • Suggest solutions and innovative ideas to improve customer service
  • Suggest and support to standardize the service sales and operation process
200

Inside Service Sales Repersentative Resume Examples & Samples

  • Work in a matrix environment to drive sales growth both independently and collaboratively by ensuring on-time renewals at existing accounts and by prospecting within their territory for reinstating plan business
  • Utilize telephone and electronic sales communication methodologies (email, voicemail etc…) to communicate with and sell to end users and decision makers
  • Utilize Waters’ internal CRM database (SAP) to track sales activities, open opportunities and follow up on campaign initiatives
  • Prepare and implement comprehensive Business Development activities for assigned sales territory
  • Deliver succinct, pertinent territory reports and business development initiative updates
  • Follow established service sales processes while looking for new, innovative ways to increase success
  • Achieve team and individual sales goals
  • Minimum of an Associates Degree or High School diploma with 5 years experience in a technology organization performing inside sales/support
  • Experience providing inside sales support to a scientific instrumentation/high tech/medical device services organization strongly preferred
  • Proven communication skills – both verbal (telephone) and written
  • Experience with a customer database (CRM)
  • Intermediate level user of Excel, Word is required
  • Preference for experience with Lotus Notes and/or SAP
201

Field Service Sales Executive Resume Examples & Samples

  • Maintain Installed Base Customer Satisfaction
  • Visit customers to highlight Waters solutions and help customers With Their Challenges
  • Build technical competency on Waters solution and to be perceived by customers as a credible resource
  • Keep current on vertical markets dynamics, application trends, and competitive information
  • Provide information to service marketing team to create business development programs
  • Fully utilize of our Sales Contact Management Tools and Applications (Selling with Insights)
  • Coordinate with key account strategies, responding to RFP's and maintaining a Top 10 target take share accounts
  • Develop business through monthly plan of action meetings with local team with focus on strategic service opportunities and retention of current business
  • Minimum of a 4-year college degree required
  • At least 3 years experience with Chromatography, Mass Spectrometry and associated software desired
  • Prior sales experience (Inside or Field Sales) desired
  • Good organization / planning / time management skills and ability to coordinate a team project
  • Strong interpersonal and listening skills
  • Mature disposition, positive attitude and a proven record of commitment to customer satisfaction
  • Travel extensively (at least 50%) from Upstate NY down through Florida
202

Regional Service Sales Manager Resume Examples & Samples

  • Responsible for managing Service revenue across Entire North territory consisting of 8 states of Delhi NCR, UP, Uttaranchal, HP, Punjab, J&K, Nepal, Rajasthan and Modalities- DI,US and LCS across Product Streams
  • Exceeds Service Financial Imperatives like Revenue OP for their Region and individual Territories every quarter. (Total revenue business of 15 M $), Increase Contract capture, New Revenue Streams and Manager and Hold price Escalations
  • Responsible for managing and coaching 6 LCT Service Sales Managers and working closely with Service Dealer manager in managing revenue from 7 Service Dealers
  • Change the Mix towards more margin accretive streams. .Increase Flow business. Ability to handle Large revenue and product Streams like Annual Contracts, tube and Spare parts, Upgrades, Refurbish Equipment as well as high volume US and LCS contracts as well as Consultative Service Selling like Appslinq, productivity Solutions Like TCS
  • Manager A/R by reducing past dues and Optimizing DSO
  • Voice of Customer for Service Delivery. Takes ownership and leadership to demonstrate and articulate Value proposition of GE Service
  • Works closely with Dealers to ensure their profitability and also optimum coverage in the LCT
  • Ability to adopt and coach team through changing face of Service from Traditional Break fix to selling Outcomes through Analytics and Customer Productivity
  • Works closely with sales to create value proposition of total Ownership of Wipro GE Healthcare in that LCT to gain market share and Understand Role Services can play in helping Customers succeed in ever changing environment
  • At least one of the following core experiences: 12+ years of consultative sales experience including strategic selling and Negotiation, Graduate of a GE Commercial Leadership Program, 5+ years GEHC experience in customer facing role(s), or 5+years in progressively larger formal leadership roles working in a complex technical environment
  • Ability to build long term relationship with Customers across territories and Modalities
  • Ability to Network across cross Functions in region as well as Head office and influence and take along All stakeholders of Customers across GE to create value and win in front of Customers
  • Develop account penetration strategies for key target and competitive accounts and communicating
  • Have the expertise to multitask from High value (large Multi-Modality Corporate Service agreements) to High Volume ( low value thousands of Low value Ultrasound and LCS Equipment and customers )
  • Channel management – Develop and evaluate optimum profitable channel coverage Model
  • Bachelor's Degree. Post graduate degree in Management is preferred
  • Previous Healthcare high-end capital equipment sales experience or Life Science
  • Ability to energize, develop, and build rapport at all levels within an organization
203

Service Sales Leader Resume Examples & Samples

  • Be experienced and knowledgeable in the IT vernacular and technical details of how to sell technical consulting services including but not limited tomanaged services and implementation and activation (I&A) services and business consulting to both existing and prospect clients
  • Have all the key tenants of a successful Sales individual with the ability to build/grow pipeline, qualify leads/deals, work via a standard selling process/lifecycle. Clearly document in our standard CRM all opportunities, maintain sales data, conduct opportunity mapping and generally have all of the disciplines of a well run Sales leader
  • Be a strategic thinker who can simply but passionately articulate the value of professional & managed services, as well as the technology solutions that support those services
  • Be an active listener who can identify services needs within the current customer base and work with others to recommend new service or technology solution offerings that meet our customer’s needs
  • Have a positive rapport with customers as well as Account Executives, Customer Operations Business Development, Services, Customer Support, Customer Operations, and Customer Success leaders
  • Understand industry trends in each vertical and be able to tie services value to industry best practices
  • Be able to organize content and create client-friendly sales materials to help position the value of services and technology solutions (client stories, proposals, pitch decks, ROI)
  • Be someone who flourishes in an environment of building something from scratch
  • Position will require 30+% travel
  • 10+ years of experience positioning, selling, supporting, or delivering professional and/or managed services in the nonprofit, healthcare or higher education vertical markets
  • Excellent working knowledge of technology infrastructure components, including business intelligence, data integration methods, and cloud hosting solutions
  • Excellent knowledge of how Services are run in a technology company, such as Professional Services, Managed Services, Business Consulting Services and so on
  • Discipline of documenting all sales activities via a standard sales process and lifecycle
  • Working knowledge of Salesforce CRM preferred
  • A positive attitude and the ability to stay flexible in a fast paced, changing environment
  • Increased internal and external awareness of offerings and ROI
  • Growth and maintenance of a sufficient services pipeline to meet set bookings targets
204

Field Service & Sales Coordinator Resume Examples & Samples

  • Insure communication of the day to day performance issues with deliveries
  • Check shipping documentation on deliveries to actual product delivered
  • Communicate verification with operations and sales
  • Daily visits with customer’s field operations team
  • Daily well site visits where our products are being delivered and used, up to and/or including shift work to provide 24 hour onsite presence (12 hour swing shifts)
  • Coordinating product ordering with Field Engineer(s), and directly overseeing product transfer on location
  • Assisting 3rd party drivers in rigging up/down for product transfer
  • Looking after Solvay assets, including light service and preventative maintenance to ensure equipment is functional through the duration of Customer’s job
  • Directly oversee Solvay equipment moving/spotting and rigging at start and end of job
  • Quickly and safely getting accurate stage-end straps in order to reconcile pumped volumes
  • Offer technical advice and troubleshooting on products and equipment, as well as safe handling practices
  • Understanding of well completions, with main focus on Fracturing Fluids and processes
  • Appropriate certifications (Safeland, PEC, H2S, etc.)
205

Service Sales Specialist Resume Examples & Samples

  • Excellent negotiating and closing skills with a proven ability to achieve sales goals
  • Skilled in sales funnel and forecast management
  • Measurable year over year success in selling and account management
  • Ability to manage a large geographic territory with travel and overnight stay as required
  • Strategy development, project management, problem solving, and change management skills
  • Effectively manages project goals, deliverables, milestones, and needs of the customers
  • Business related computer skills including Microsoft Office Suite
  • Ability to gather and analyze market and competitor data to identify trends and customer needs
  • Expresses information to individuals or groups effectively and produces written information that is appropriate to the audience
  • Communicates ideas to inspire and persuade others to achieve goals, and adopt new positions or opinions; Seeks ways to combine efforts to address common issues; values input from other team members
  • Self-motivated, ability to work independent of supervision
206

Hydro Service Sales Manager Resume Examples & Samples

  • Main Responsibilities
  • Accountable for contributing to commercial growth and achieving financing target within Nigeria and Western African countries
  • Leads the commercial activity of retrofit and service opportunities for the Hydro Business within the countries from opportunity identification and pre-positioning
  • Manage relationship with key hydro customers
  • Manage the onshore portions of the projects including any local activities to be followed in a view to successfully executing them and satisfying our customers
  • EXPERIENCE Above 10 years of Sales/Commercial experiences of which at least 5 in the power generation industry in the designated regional market place. Strong track record of sales result and sales leadership results. A first experience in project manager would be highly appreciated as well
  • SPECIFIC KNOWLEDGE / SKILLS
  • Impeccable writing and communicative skills in English. Knowledge of French- an added advantage
  • Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs
207

Service Sales Specialist, Modderfontein Resume Examples & Samples

  • Service sales delivery: In collaboration with the Service Sales Manager and/or Service Manager, implement the Grid Automation Service sales strategy. Penetrate the IB, promote various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understand the channel strategy and the establishment of related prices and prepares sales plans, review them and proposes recovery plan(s) when needed. Drive sales of cyber security. Regularly update the installed base in ServIS (the approved Service database) with changes made at site
  • Volume and profit: Utilize ServIS to understand the existing installed base (IB) and identify and develop sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Focus on the entire Service portfolio to secure profit for assigned Business Units/Product Groups
  • New opportunities: Generate Service sales leads and develop new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Take a “One ABB” approach to leverage other business units’ portfolios
  • Customer approach: Establish long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Register customer feedback and ensures customer satisfaction throughout the sales process
  • Sales process: Sell the entire service product portfolio to expand ABB footprint in the designated area(s). Chart out and monitor sales proposals, tenders and follows up proposal statistics. Prepare ABB’s Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager. Communicate contract details in accordance with ABB offering and strategy. Manages administrative sales processes
  • Marketing: Act as a marketer/salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings). Translate the needs of customer into relevant ABB Service offerings and solutions
  • Health, safety and integrity: Contribute to risk assessments related to price and quality. Register the required information into the appropriate customer database. Ensure technical reliability, safety and cost effective solutions to satisfy customer’s needs. Comply with health and safety directives
208

Service & Sales Assistant Resume Examples & Samples

  • On hand to answer questions, generate sales and solve problems over the phone
  • Providing a decisive and effective response to customer complaints and disputes; escalating where necessary and with the appropriate support and guidance
  • Free to act on your own initiative and use your natural enthusiasm to provide the best service to our customers
  • In a lively and at times challenging environment so you&#96;ll take multitasking in your stride and enjoy balancing admin tasks, customer service and sales - there&#96;s never a dull moment!
  • Great Pay! We are Living Wage Employer and proud of it
  • We&#96;ve earned an award for "Investors in People - Gold", so you&#96;ll be working for an employer who really cares about you and your career
  • Take time to relax with 25 days&#96; holiday plus bank holidays
  • Unless stated above, you won&#96;t be working every weekend!
  • Enjoy amazing discounts at certain restaurants, retailers and entertainment venues
209

Service Sales, Suppression Representative Resume Examples & Samples

  • Positive and professionally represent the company with respect to the promotion sale and retention of various service offering to end user of all aspects for fire protection
  • Establish contact with prospects and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outline marketing strategies
  • Determine and maintain an active proposal backlog that will support achieving the designed sales plan. Conduct building surveys' to support the development of estimates
  • Develop a positive and ongoing relationship with customers to ensure long-term customer loyalty
  • Support Service Department towards achieving customer excellence, as well as working with other departments to generate leads for service equipment/device upgrades
  • Participate in trade shows, special product demonstrations and other events with the objective of increasing sales and enhancing the company's image
  • Conduct seminars, demonstrations, etc.. in order to generate, develop and qualify leads for prospective customers
  • Three or more years of sales experience in the suppression business, with a proven successful record of accomplishment that is verifiable
  • Applicant must have excellent communications skills, strong organizational skills, positive attitude, and an ability to learn quickly
  • Must have the ability to persuade and close sales and handle a variety of situations encountered during sales process and disciplined to work with limited supervision
  • Ability to read blueprints and wiring diagrams a must. Exposure to computer/applications software is desirable
  • Must possess good oral and written communication skills, sales techniques, solid presentation skills and closing techniques
  • Must be a self-motivator with good organization skills
  • Knowledge on kitchen fire suppression systems for commercial use, a must
  • Knowledge of NFPA 10, standard for portable fire extinguishers, a must
  • Knowledge of engineered systems per NFPA 2001, a must
210

Outside Service Sales Rep Resume Examples & Samples

  • Will sell generator maintenance and service contracts in a designated territory
  • Establish and maintain relationships with customers and interface with them on a daily basis
  • Will be trouble shooting and problem solving customer generator issues while being able to effectively resolve customer complaints
  • Will prepare quotes and proposals
  • Travel through assigned territory in south Florida
  • Conduct training for customers for newly installed generators
  • Meet or exceed sales goals and maintain profit margins
  • Plan sales work on a long-term basis by setting quotas on calls made to potential and current clients and the potential of sales for each established account
  • Enter in customer data and other sales data for current customers into computer database
  • 5-7 years pertinent sales experience preferably in generator product or service sales, industrial sales or related industries
  • Bachelor’s degree or equivalent desired
  • Must have excellent communication capabilities
  • Enthusiastic attitude and demonstrate responsibility and accountability
211

Senior Aftermarket Service Sales Rep Resume Examples & Samples

  • BGA representative for Aftermarket Sales reporting to the Director of Sales BGA LATAM
  • Responsibilities include all aspects of the sales and marketing process such as market analysis, development of market strategies, and development of proposals, financial analysis, customer presentations, and negotiation of commercial terms
  • Work closely with Sales Director, Regional Sales Managers and CBT in developing specific sales campaigns as well as custom-tailored solutions for operators, Dealers and Channel Partners
  • BS or BA in Business, Marketing, Finance, Technical or equivalent experience
  • 5+ years cumulative Sales, Marketing, Finance Discipline, Customer and Product Support, Field Service Engineer
  • Six Sigma Greenbelt trained/certified or within six months of assuming the Role
  • Fluent in English, Portuguese and Spanish
  • Technical knowledge of product support through experience with Honeywell Avionics and Connectivity Products
  • Aircraft Pilot or Mechanic´s License any country
  • Avionics Repair or Radio Frequency Operation and Repair License any country
  • Experience in sales/service of mobile devices and connectivity services including demonstration of highly complex devices and applications
  • Effective written, verbal communication and presentation skills
212

Senior Service Sales Specialist, Riyadh Resume Examples & Samples

  • Business development & sales for service portfolio of the business unit PGGA
  • Identifying new sales opportunities, proactively communicating both with the Engineering Procurement and Construction (EPC) customer as well as direct relationship with SEC/NG to understand and ensure that customer needs are understood and business opportunities utilized for Service growth
  • Preparing service sales proposal / offers to EPCs and utilities
  • Managing customer relationships and maintaining regular contacts with key customers
  • Carrying out any tasks that are assigned by PGGA management necessary to fulfill the job requirements
213

Installation & Service Sales Manager Resume Examples & Samples

  • Bachelor degree preferably in a business or engineering discipline or equivalent experience
  • Minimum of 5-10 years’ experience in an integrated systems sales/service environment with a portion of time spent in a supervisory role
  • Strong, positive leadership skills. Action oriented
  • Strong understanding of P&L components and relationships
  • Proficient with MS Office as well as online systems. Knowledge of Oracle a plus
  • Demonstrated management/leadership abilities to include training, team building, presentation and negotiation skills, administration, and effective interaction with customer/company management
  • Must be able to pass a pre-employment background screening and drug test
  • Possess a valid driver’s license and driving record that meets company requirements
214

Service Sales Specialist Resume Examples & Samples

  • Serve and develop new customers account and existing client account management for long term business
  • Gather market intelligence and identify potential project/sales /clients
  • Respond to customers' queries or redirect to appropriate team
  • Work closely with End User and Facilities Management to offer whole spectrum of Electrical System in maintenance, repairs, retrofit, spares, testing and commissioning
  • Oversee order receivable, contractual agreement and sales collection as a complete cycle which include status report
  • Develop business plan and sales strategies and liaise with other members of the sales/operations teams regularly
215

Service Sales Account Manager Resume Examples & Samples

  • Actively identify new profitable revenue growth opportunities and drive toward timely closure within assigned territory
  • Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base
  • Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts
  • Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas
  • Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans. Conduct negotiations with the health care providers to finalize sales
  • Work collaboratively with sales, service, and corporate partners to ensure high levels of customer satisfaction
  • Strategically interpret customer inventory and assessments to position the appropriate service solution
  • Performs other duties assigned by management
  • Strong planning, organization, and communication skills
216

Inside Service Sales Coordinator Resume Examples & Samples

  • Develops and executes sales plan to meet performance expectations and requirements
  • Builds relationships with key customers to enhance long term business prospects
  • Administers all phases of sales process to insure effective and timely customer service and response
  • Supports incoming calls related to price checks, delivery times, inventory availability, literature requests, and order status from key Sales Representatives, Distributors, and End-Users
  • Generates quotes, special pricing requests, and provides additional sales support to Sales Representatives, Distributors, and End-Users
  • Sends out product demos when required
  • Position will be responsible for meeting or exceeding both an individual and a team sales goal
  • Post-secondary diploma from an accredited institution is required
  • No relocation is being offered, all candidates must reside within 80 km of Toronto, ON to be considered
  • Business to Business (B2B) sales experience
  • Technical selling experience
  • Knowledge of Power Quality and IT markets
  • Bilingual in French
  • Strong demonstrated drive for results; ability to meet/exceed sales targets
  • Demonstrated ability to effectively interface with internal and external customers in a fast-paced environment
  • Ability to effectively prioritize and balance workload
217

Service Sales Manager Resume Examples & Samples

  • Bachelor degree or above; Electrical Engineering is preferred
  • Min. of 5 years’ experience in sales management and related aftermarket solutions activities in a technology field or IT Industry
  • High level of interpersonal skills, negotiation skills, presentation and training skills
  • Ability to respond to a variety of challenging circumstances and to penetrate, acquire, and transition opportunities
  • Significant experience utilizing “Value Added Selling” techniques
  • Willing to learn UPS products/knowledge and capable to present services portfolio etc
  • Excellent verbal and written communication skills both in Mandarin and English
218

Service Sales Specialist Resume Examples & Samples

  • Majored in Electrical, Electronic engineering or any equivalences
  • 5+ years of service sales or marketing experience of DCS or electrical engineering business
  • Familiar with Distributed control system (DCS)
  • Familiar with MS office products and easy access to web-based reporting system
  • Fluent in verbal and written English and Korean
  • Sell systems and services to customer including Elec. Field
  • Implement Service Strategy through IB coverage
  • Identify and develop Greenfield and brownfield opportunities
  • Identify opportunities with existing and potential new customers
219

Global Service Sales Manager Resume Examples & Samples

  • Drives implementation of the Global Service Sales strategy as a member of the Power Conditioning Management team
  • Drives improvements in service KPIs (financial, productivity, defined service products, customer satisfaction, operational excellence, etc.)
  • Define the global service digital product offering for Power Conditioning products. You will define the value for the customer and work with marketing and global teams to promote and sell these service products
  • Supports local business units to implement productized service offering, market segmentation and go-to-market strategy locally. Leads Account Management for selected key accounts
  • Builds sustainable relationships with customers, global ABB colleagues and partners
  • Drives consistent development of products and processes based on customer feedback
  • Supports Sales resources in customer meetings. Identifies opportunities with existing and potential new customers and develops plans for acquisition and resource allocation
  • Working with the Power Conditioning Service Manager ensuring Service teams are properly organized, resourced and led. Improves service availability and develops capabilities and competencies
220

Device as a Service Sales Specialist Resume Examples & Samples

  • University or Bachelor's degree or directly related previous work experience
  • 5 or more years of individual quota carrying managed services, software or technology sales and pure hunting experience
  • Incorporate customer perspective, drivers, product/service relevancy to deliver persuasive client presentations
  • Experience managing the sales cycle from business champion to the CEO/CFO level
  • Track record of over-achieving quota (top 5 - 10% of company) in past positions
  • Experience managing and closing complex sales-cycles- demonstrated ownership of all aspects of territory/business and account management
  • Comfortable and compelling both on the phone, and in the boardroom
  • Ownership of the sales cycle from initiation to closing
  • Meeting / exceeding monthly, quarterly & annual targets and quotas
  • Collaborating with sales, Pursuit and Delivery teams to determine strategic approaches for sales and territory management
  • Managed Services, Enterprise software and/or DaaS solutions expertise strongly preferred
  • Good prioritization and delegation skills in order to focus on the key client opportunities
  • Knowledge of industry trends, associated solutions, and key partner/ISV solutions
  • Preferred certifications include: COMP TIA Certification, ITIL foundations Certification
221

Service Sales Manager Resume Examples & Samples

  • Promote whole Vestas products in China market, implement company strategy in daily activities
  • Identify and report on progress for a pipeline of service sales include but not limited such as Parts & Repairs, Fleet Optimisation, Data products and any other service products
  • Determine sales strategy to achieve maximum sales value in target area
  • Fully response for the order intake, revenue with expected CM% following sales team budget
  • Support wind turbine & maintenance contract sales teams
  • Proactively gather and report business and market intelligence and trends
  • Generate / Create, Draft, secure and negotiate sales proposals and contracts, deal closer, monitor project execution process, risk management, etc
  • Well understand China power industry with at least 5 years of direct experience in developing sales accounts and relationship channels
  • Strong tech knowledge and project execution capability with at least 5 years site experience in wind industry
  • Good command of English in oral, and written
  • College undergraduate degree in engineering or business administration
  • Good communication skills and ability to synthesize information effectively
  • Finance knowledge
  • Excellent in word, excel and power point skills
  • Travel in 50%
222

Service Sales Manager Resume Examples & Samples

  • Develop and maintain relationships with Customers to understand how Voith Paper can serve their needs. Extensive travel to visit customers and job sites, to manage and develop the disk filter repair and part business for the products and services group. Research, execution and follow up reporting on service outages
  • Understand Voith Paper FES products and benefits
  • Communicate with product managers for training on products
  • Learn details of mechanical and process features of FES products
  • Pursue discussion with customers and colleagues to learn how the products will benefit the customer
  • Determine customer needs in the territory
  • Probe customer to ensure we understand their needs and goals in recycling and stock preparation
  • Learn the customer local process in detail
  • Visit customer frequently to ensure our products are at the right reinforce our knowledge of their process
  • Question customer frequently on standard operating procedures and expected outcomes
  • Ensure existing customers are satisfied with Voith Paper products and services
  • Build a record of Voith FES installed base in the territory
  • Communicate with multiple levels of Customer organization for feedback on Voith product and services
  • Understand how the Voith products can impact customer operations, positively or negatively
  • Provide feedback to Voith Product managers
  • Determine product competitiveness, competitors activities
  • Define market needs for Voith products and services
  • Minimum of 3 years’ experience with pulp and paper supplier firm or experience working in a paper mill
  • Excellent understanding of the paper industry with emphasis on recycling and stock preparation
  • Skilled in communications with Customers with an ability to focus on Strategic opportunities and benefits based approaches
  • Self-starter who can develop opportunities independently and communicate with a wide variety of resources within Voith Paper
  • Skilled in Microsoft Office and ability to write detailed technical and inspection reports
  • Extensive travel within the region is expected from the position (75+%) with many nights away from home
  • Associates degree, Technical College or equivalent in engineering technology or paper science
223

Senior Manager, Service Sales Resume Examples & Samples

  • Develops and executes against strategic business plans to assure sustainable and profitable business results
  • Executes against the Service Sales revenue growth and develop commission plans that drive the revenue growth for the team
  • Develop and build an organizational structure that aligns the talent to the strategic objectives
  • Drives Service sales performance to meet and exceed business objectives related to Service Sales
  • Proactively works to understand the business need of customer and create solutions that drive sales and service sales
  • Collaborates with other Hologic team members and other Hologic resources to achieve desired customer outcomes
  • Anticipates and navigates situational resistance to new ideas or business development efforts to gain agreement/acceptance
  • Develop relationships with Sales and National Accounts to help drive a collaborative sales and service approach with the customer
  • Actively meets with top tier customers and leading GPO and IDN customers to support the Service business revenue growth
  • Manage, coach, and develop staff
  • Collaborate with the Service Sales team to develop individual goals and objectives that drive team/individual performance that meet the strategic objectives
  • Drive process and organizational changes that improve the Service Sales team’s efficiency and effectiveness while enhancing the customer experience
  • Demonstrates the ability to attract, develop and retain top talent within the service sales organization
  • Drives accountability within the team to fulfill all commitments and model behaviors that drive a collaborative Hologic approach with our customer
  • Develop appropriate metrics and measurements that drive/measure individual and team performance
  • Assures team is current in the health care field, competitive products, reimbursement changes, and relevant new product introductions
  • Strong leadership and communication skills with solid business astuteness and ability to mentor others
  • Demonstrated project management and presentation skills
  • Capable of building strong relationships with internal team members and external contacts based on trust and communication
  • Capacity to rapidily learn the key players, products, and technologies
  • Displays ability to properly define business problems/opportunities and develop effective solutions based on information, facts, and evidence
  • Demonstrated ability to meet deadlines under pressure
  • Ability to manage remote teams
  • 5 plus years of related job experience and demonstrated leadership in medical service sales or sales
  • Experience selling biomedical, medical device, imaging or professional service products to hospitals, cancer centers, and B2B partners is strongly preferred
224

Service Sales Account Executive Resume Examples & Samples

  • Highly innovative and proactive
  • Capable to give quick and accurate response to questions
  • There are no major physical demands for this position but it does require the ability to drive and possess a good driving record
225

Assistant Manager Service & Sales Resume Examples & Samples

  • Require considerable initiative and independent judgment in completing work, with unfamiliar situations or challenges addressed by the next level manager
  • May work in call center or branch environment where systems are available in meeting services quality objectives
  • Mutual Fund Licensing
  • Requires completion of
226

Manager FEP Inside Service & Sales Resume Examples & Samples

  • Requires a BA/BS; 5-7 years of health and life insurance sales experience; or any combination of education and experience which would provide an equivalent background
  • Previous health sales or call center management experience preferred
  • Health and Life license required
227

Service Sales Specialist Resume Examples & Samples

  • Creates, plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with global sales strategy
  • Identifies opportunities at existing and potential new customers within defined geographical area
  • Achieves sales targets in respect of both budgets and sales efficiency
  • Frequent customer visits
  • Responsible for sales of Upgrades, retrofits, expansions, spare parts and brownfield projects
  • Provide sales support for front end sales team
  • Technical and commercial bid preparation and order closing
  • Working tightly with Service sales team, engineering team and front end sales teams
  • Gaining understandings of market trends and needs e.g. advance services, new products and product updates required by the markets
228

Global Service Sales Resume Examples & Samples

  • Strategic development of the decanter service business towards the Food industry to grow the business and increase customer satisfaction
  • Support, drive and develop Food decanter service concepts and projects in close collaboration with customers, sales companies and business unit colleagues
  • Analysis of the installed base and our coverage
  • Cooperate closely with equipment sales and sales companies in pricing and price elasticity
  • Engage and cooperate with international key accounts
  • Drive competence development in terms of product, application and service
  • 5+ years of process experience from the Food industry or from an industrial sales and service role
  • University degree in engineering or similar
  • Strong commercial interest and experience
  • Ability to drive and manage projects and network, in a global organization
  • Ability to drive and work independently upon given targets
229

Service Sales & Marketing Resume Examples & Samples

  • Accounts Support (Strategic, Growth, Acad)
  • Work with the global Product Management and Marketing teams to create viable product configurations which meet customer needs effectively, while achieving optimum margin for GE. Support the deployment of the new offerings in the region
  • Represent the company at relevant Life Science conferences and technical exhibitions to promote product/solution and company
  • Over 5 years Service sales experience in Life Science, Healthcare industry
230

Service Sales Manager Resume Examples & Samples

  • Bachelor's Degree in Engineering, Mechanical or Electrical
  • Previous Sales Experience in electrical utility market space
  • Previous experience in related service business
  • Strong knowledge of high voltage circuit breakers, power transformers
  • Knowledge of asset management concepts or having worked in an asset management role
  • Salesforce.com proficiency
  • Possess a general knowledge of high voltage power systems and equipment
  • Possess excellent interpersonal skills when interfacing with internal and external customers
  • Able to influence and gain commitment at all levels of the organization
  • Proficient written, verbal, and phone skills
  • Self-starter, ability to work remotely and achieve results with little direct supervision
  • Analytical skills, problem analysis / resolution abilities
231

Manager Service Sales Resume Examples & Samples

  • Build customized Service models for our top customers to help them to achieve their business objectives
  • Work closely with Cisco's partners to complement Cisco's offering and to integrate Cisco's Services into their portfolio
  • Provide account management on focused new and renewal opportunities to ensure service revenue and achieve the highest possible customer satisfaction
  • Meet and exceed Service bookings targets on a weekly, monthly, quarterly and annual basis. Increase Service penetration across all customer segments
  • Align the Services sales team with product sales teams and EMEAR functions to achieve sales stretch goals
  • Closely team with the Service Delivery organization to ensure our Services models fit our customer requirements
  • Plan, propose and participate in annual budget, staff and business plan process to build team and achieve financial goals. Manage operation expenses to meet the company financial goals
  • Champion and lead cross functional initiatives to create new programs and resolve issues
  • Promote Cisco services in external marketplace - both to customers and channel partners
  • Team player, with proven ability to manage by influence
  • Strong skills in strategic planning, customer relations and retention, contract development and negotiation, support operations and business management
  • Proven track record of collaboration across multiple organizations
  • Must be excellent communicator, team builder and motivator with a proven ability to provide leadership while exhibiting outstanding interpersonal communication and coaching skills
  • Must be organized and self-motivated
  • Ability to drive change in complex (global) environments
232

Service Sales Specialist Resume Examples & Samples

  • Sell products/services to customers focusing on volume, mix and profitability targets
  • Prepare offers to ensure appropriate technical and financial aspects of offers, including prices and commercial conditions
  • Manage administrative procedures in sales processes, and support collection and project management activities
233

Service Sales Specialist Resume Examples & Samples

  • Have a minimum 5 years of experience with technical sales experience with a proven sales track record from similar business: Automation Service Sales/Green Filed System Sales/Project Sales preferably from Process Industries/Control Technologies
  • Good knowledge of main products and systems and related operation and maintenance service portfolio; main products and systems and related operation and maintenance
  • Strong knowledge of Automation system and Drives for Rolling Mills, Iron Making and Steel Making including Blast Furnaces, EOT/Port Cranes
  • Good communication skills, open personality and good listener
  • Proactive, fast learning and result oriented team player
  • Excellent English skills (oral and written)
  • Good communication skills and presentation skills, ability to interface with customers at all management levels
  • Knowledge of health and safety operating procedures
234

Service Sales Manager Resume Examples & Samples

  • Service sales strategy Creates, plans and implements service sales strategy. Promotes value add service product offerings supporting Life Cycle Management (LCM)
  • Volume and profit Achieves service sales volume by ensuring the team sells entire service portfolio. Participates in negotiations of major contracts to secure service sales volume
  • Service sales targets Ensures achievement of service sales targets, providing cost effective solutions to the customers and initiating improvement plans as needed
  • New opportunities In collaboration with the Service sales team generates and identifies service sales leads. Determines account and acquisition plans to support growth
  • Sales process Supports the team by participating in sales activities when needed. Responsible for feedback on sales development, distribution of resources for service sales activities and the current status of the market. Collaborates with Business Units and account teams to position different service offerings. Evaluates and shares relevant information on installed base data, sales leads, customer’s and competitor’s solutions and marketing trends with the team
  • People leadership and development Drives sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized, and staffed. Coaches the team in formulating sales plans, in negotiating, and in developing customer segment expertise. Actively demonstrates one ABB approach
  • 8 years and above working experience in Sales and Marketing field
  • Transformer and transformer components sales experience will be preferred
  • With strong sense of responsibility, high team work spirit, innovation, strong
235

Service Sales Specialist Resume Examples & Samples

  • Develop new industry customers/spare parts business and increase profitable sales in transformer service business. Work under pressure to fulfill sales targets
  • Acquisition of key customers in relevant fields, and well maintain them. Work together with Technical sales support team to develop technical solutions to meet customers’ requirements and close the deal
  • Responsible to deliver the annual sales target
  • Familiar with Microsoft Office software including PowerPoint, Word, Excel
  • With high flexibility and work hard
  • Proactive, aggressive and initiative
236

Service Sales Manager Resume Examples & Samples

  • Sets and reviews goals with service account executives
  • Strategizes on design concepts and estimating prices to identify features, benefits and associated cost, including potential ROI for customer
  • Coaches and evaluates account executives, including individual training on and off site with sales and clients
  • Resolves customer complaints that rise above what the service account executive can deal with effectively
  • Resolves employee conflicts between departments
  • Formulates and conducts weekly sales meetings for ongoing sales training
  • Coordinates and manages customer priorities, operations, and financial results with management group
  • Reviews and negotiates contract terms and conditions – reviews and approves commissions/wages associated with large projects
  • Attends networking opportunities when available
  • Coordinated and supports the Government Relations Committee – reviews and speaks to local city governments groups including city councils and planning commissions when necessary
  • Conducts employee reviews for service account executives
  • Performs other functions as necessary or assigned
  • Working knowledge of Excel, Word and PowerPoint; Proprietary CRM software with “workbench” ability
  • The ability to analyze and formulate solutions from raw data
  • The ability to manage and motive account executives
  • The ability to coordinates and manage competing and complex customer priorities involving operations, and financial issues and resolve escalated issues as required
237

Enterprise Account Service Sales Resume Examples & Samples

  • Develop and maintain an ongoing executive-level relationship with new or existing SE customers
  • Prospect for and identify potential Connected Service sales opportunities with new or existing SE customers
  • For existing SE customers, work with existing Construction or Service Sales representatives to develop comprehensive account management plan to expand SE offers to include Connected Services
  • Analyze customer needs and develop Connected Services options for proposal to customer
  • Coordinate data gathering from customer sites required for Connected Services cost estimates, including equipment lists, utility data, and BMS data
  • Work with the Services Bureau to generate Connected Services cost estimates
  • Generate Connected Services proposals and deliver to Customer
  • Close Connected Services deals
  • Prepare and submit required booking forms
  • Obtain, assemble and organize all bid documents, proposal documents, notes and approved sales estimates for delivery to Service Manager
  • Track all opportunities in Schneider’s CRM system
  • Five years’ technical sales experience
  • SE product knowledge a plus, but not required
238

Service Sales Manager Resume Examples & Samples

  • Engineering/Technical or Business degree required. MBA beneficial
  • HVAC service market knowledge preferred but not necessary
  • Service background & perspective preferred
  • Minimum 5 years’ experience in service business, owner direct sales required
  • Professional and Customer Focused
  • Impeccable Business Ethics
  • People manager’s experience
  • Process oriented and team oriented
  • Excellent Communication Skills in Oral, Written, Executive Presentation and Training
239

Service Sales Specialist Resume Examples & Samples

  • Develop competencies and processes required to create an effective and efficient service sales
  • Ensure adequate penetration of accounts to reach bookings targets in all areas of service sales (Equipment maintenance contracts,(AMC/CMC), T&M, parts, professional services, upgrades ,cassettes/screen fresh start portfolios)
  • Proactively identify changes in healthcare, delivery systems, and competitive pressures to develop and modify strategies and tactics accordingly
  • Manage business effectively to meet/exceed the forecast
  • Establish effective relationships and tight collaboration with key accounts and channel partners across the region
  • Establish effective relationships and collaborations with other departments within Carestream to address key business issues and opportunities
  • 3-5 years of experience in sales or services sales in the medical imaging industry or related healthcare sectors
  • Develops teamwork and alliances across all personnel in the Carestream organization
  • A solid understanding of the medical imaging and services markets; including trends, technologies, products, and players
  • Should be a team player and should be able to handle cross functional management
240

Retail Service & Sales Associate Resume Examples & Samples

  • Adhere to dress code policy
  • Coordinate application and enrollment processes, both paper and electronic
  • Greet all visitors with a proper salutation and a positive attitude
  • Maintain retail location (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment
  • Participate in projects as assigned by Manager
  • Serve as the liaison between UPMC Health Plan and the customer for administrative and operational issues
  • Understand all UPMC Health Plan products, policies, and procedures
  • High school graduate or equivalent required, bachelors degree preferred
  • Minimum of one year of experience in retail sales or customer service or managed health care operational or account management experience
  • Excellent written and verbal communication skills. Ability to use critical thinking skills. Ability to anticipate customer needs
  • Ability to present information and ideas to others in an articulate and effective manner
  • Ability to work harmoniously with others. Ability to learn new skills, concepts and processes. Ability to negotiate and argue persuasively
  • Ability to work independently. Ability to review, investigate, and respond to customer inquiries and complaints
  • Previous experience in a sales role is preferred
  • Ability to travel between multiple locations is preferred
241

Branch Service Sales Manager Resume Examples & Samples

  • Managing, motivating and mentoring Service Sales Representatives
  • Training service sales trainees
  • Improving relationships with the many consultants and major customers
  • Must be willing to make cold calls, set up customer information sessions, and work closely with the General Manager
  • Solid communication skills to effectively communicate with customers and other Otis employees
  • Goal-oriented individual who has demonstrated his/her ability to work independently and efficiently
  • Must be willing to take on new challenges daily, be detailed oriented, and able to prioritize
  • Must have strong problem solving ability and excellent presentation skills
  • Candidates should also have an entrepreneurial spirit and selling strategy; must have demonstrated good business decision making in previous positions; must be a team player and must be able to sell on factors other than price
242

Software Inside Service Sales Associate Resume Examples & Samples

  • Responsible for lead preparation and distribution of lead sales for SW Capture & Renewal Opportunities
  • In the process of sales lead generation Software ISSA needs to interact with our customer base and our non-service certified partners
  • There are no travel demands for this job and the role requires an ISSR work at least a 40 hour work week
  • As an entry level service sales role this position requires significant supervision, training and attention
243

Service Sales Executive Resume Examples & Samples

  • Customer focus: Ability to understand customer business, identify solutions and communicate value for customer
  • Analytical ability and business acumen to analyze and prioritize opportunities
  • Ability to build customer relationships: Good interpersonal and communications skills
  • Good understanding of selling and sales tools
244

Inside Service Sales Associate Resume Examples & Samples

  • Responsible for lead preparation and distribution, e-mail notification to enduser and partners, special projects assigned by CAD counterparts
  • In the process of sales lead generation ISSA needs to interact with our customer base and our non-service certified partners
  • The outcome of this role is to increase our CAD Renewal and Capture Rate and increase non-concurrent revenue in CAD
  • There are no travel demands for this job and the role requires an ISSA work at least a 40 hour work week
  • Provide other duties as assigned by CAD Inside Service Sales Manager and Manager of Philippines Service Sales Team
245

Service Sales Specialist Resume Examples & Samples

  • Meet the challenges of AOP target and continuous business growth
  • Improve contract penetration rate to ensure sustained growth of sales revenue
  • Collect the AR payment as early as possible to maintain cash flow
  • Respond swiftly to the increasingly diversified and flexible market needs
  • Be aware that the CS market is becoming more & more competitive, and creative marketing & sales initiatives need to be taken