Senior Technical Systems Analyst Resume Samples

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MK
M Kub
Myrtle
Kub
409 Ortiz Rapids
San Francisco
CA
+1 (555) 548 4061
409 Ortiz Rapids
San Francisco
CA
Phone
p +1 (555) 548 4061
Experience Experience
Los Angeles, CA
Senior Technical Systems Analyst
Los Angeles, CA
Hodkiewicz LLC
Los Angeles, CA
Senior Technical Systems Analyst
  • Identify opportunities for operational improvement and assist in the development and roll-out of new development/configuration methods and tools
  • Analyze performance metrics for application and provide solutions for performance and capacity improvements
  • Performs performance tuning to improve performance over multiple functions
  • Provide knowledge sharing for application development community by developing and maintaining the RBC .NET Middleware and developer forums
  • Conduct module level work effort estimates & task lists using the established estimation tool. Reviewed with the App Managers prior to sending to PM
  • Coordinates performance tuning to improve performance over multiple functions
  • Assist application developers in applying established best practices, processes, guidelines and standards
Chicago, IL
Senior Technical Systems Analyst Ucmdb
Chicago, IL
Pouros and Sons
Chicago, IL
Senior Technical Systems Analyst Ucmdb
  • Qualify hardware and software impacting the service management environment and facilities management teams
  • Backup infrastructure support for Service Manager 9 infrastructure and Spotlight (vendor product)
  • Provide quality assurance for supported products
  • Liaison with company subject matter experts and provide solutions
  • Provide Integration between various authoritative sources and maintain data integrity
  • Create and distribute custom reports
  • Provide technical guidance to other members on the team
present
Detroit, MI
Senior Technical Systems Analyst Front
Detroit, MI
Murray, Barton and Schimmel
present
Detroit, MI
Senior Technical Systems Analyst Front
present
  • Engage in the entire product development cycle to understand business objectives, user goals, and create solutions that appeal to our clients
  • Mentor and lead other developers, and share knowledge with the broader team
  • Provide On-site implementation support
  • Demonstrated knowledge of client-side performance analysis and optimization techniques
  • Encourage the use of best practices and workflows throughout the organization
  • Work with designers to promote brand and interface guidelines
  • Planning and allocating work to meet project deadlines
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of California, San Diego
Bachelor’s Degree in Computer Science
Skills Skills
  • Knowledge in computing in general and ability to apply outside knowledge to our work – would be an asset
  • Solid knowledge of EDI ANSI X12 payment and payment acknowledgement transactions and their usage
  • Strong interpersonal skills with ability to work well on cross-functional teams and foster team commitment to tasks
  • Solid knowledge of SWIFT payment message types and their usage
  • Ability to provide detailed and accurate project development estimates and timelines
  • Solid knowledge of ISO 20022 payments standards (2006 and 2009) and their usage
  • Process strong leadership capabilities and excellent inter-communication skills
  • Strong analytical, problem-solving skills with ability to express complex technical concepts in simple business terms
  • Able to learn new programming languages quickly and efficiently
  • Adapts and is able to learn quickly
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11 Senior Technical Systems Analyst resume templates

1

Senior Technical Systems Analyst Resume Examples & Samples

  • Establish Test Environments with Test Data for Development Releases
  • Support FST & UAT for all Development release items and facilitate daily triage meetings
  • Conduct design and code reviews and ensure Vendor follows SDLC processes and RBC best practices
  • Act as in-house technical SME for Commercial Credit system(s)
  • Liaise between vendor and internal teams during design, development, testing and implementation
  • Liaising with the business sponsors and BSA’s to understand requirements and come up with technical solutions
  • Knowledge of commercial credit and automobile financial value chain will be an asset
  • Experience in commercial credit and automobile financial systems will be an asset
  • LI- KK1
2

Senior Technical Systems Analyst Resume Examples & Samples

  • Assist with planning, design and implementation of eDiscovery and messaging technologies based upon vendor recommendations
  • Develop, maintain and support the RBC message archiving, message supervision and message discovery infrastructure
  • Provide third (last)-level support for email archiving, compliance and eDiscovery infrastructure
  • Develop enhancements to technology to improve performance, functionality and\or resiliency
  • Perform required enhancements to the email archiving, compliance and eDiscovery infrastructure to support business objectives
  • Assist with system upgrades and technology enhancement activities
  • Provide recommendations and insight of how best to utilize technology to support business requirements
  • Provide technical guidance and insight with respect to integration activities and development initiatives
  • Participate in projects, research and consultation activities as required
  • Act as subject matter expert for email archiving, compliance and eDiscovery technology for RBC
  • Working knowledge of MS SQL Server, SQL administration and queries
  • Experience with enterprise-class databases
  • Working knowledge of File system archiving, SharePoint archiving and desktop forensic technologies
  • Working knowledge of internet technologies and protocols
  • Previous applied experience with
  • Symantec Enterprise Vault mailbox archiving and journaling
  • Symantec Enterprise Vault Discovery Accelerator and Compliance accelerator
  • Symantec Clearwell eDiscovery tools
  • Symantec DLP (Data Loss Prevention) , Vontu or DCS (Data Classification Services)
  • Email archiving and eDiscovery technologies.(e.g. EMC source one, Recommind, Autonomy, etc.)
  • Message supervision and discovery tools. (e.g. EnCase eDiscovery, etc.)
  • Working knowledge or better of
  • Microsoft Exchange or similar enterprise-class electronic email technologies
  • Other messaging technologies like Blackberry or Lync
  • Object storage technologies. Ex. EMC Centera, Hitachi or Caringo
  • Knowledge of development languages and methodologies (VB script, powershell)
  • Symantec Enterprise Vault Certification
  • MCSE or equivalent certification
3

Senior Technical Systems Analyst Resume Examples & Samples

  • Integration testing with vendor application products
  • Provide 3rd level support for all Mobile Device Management infrastructure at RBC including BES, GOOD, Active Sync, smart phones and tablets (24/7 pager support rotation)
  • Interface with vendors for problem resolution and future product enhancements
  • Maintain problems and resolution logs
  • Maintain updated documentation including technical specifications, operational procedures and Problem Resolution Procedures (PRPs)
  • Test software updates and enhancements
  • Interface with service partners including Telecom, NI&S, ESD, End User Engineering, 2nd Level support
  • In-depth knowledge of Windows (2003/2008 R2/2012) server and desktop technologies
  • In-depth knowledge of Internet & Web technologies
  • Good knowledge of Messaging (Exchange) and Blackberry & GOOD infrastructure
  • Good understanding of MDM and MAM technologies
  • Good understanding of Blackberry, Apple IOS, Android, Windows phone devices
  • Good understanding of network protocols (i.e. TCP/IP, DNS, DHCP)
  • Good understanding of major programming languages (.NET, scripting, Powershell)
  • Technical writing and system documentation
  • Sound knowledge of RBC IT processes and procedures including server implementations
  • Good knowledge of Active Directory
  • Ability to develop and maintain action plans for simultaneous projects with interdependencies is essential
  • Strong problem solving and decision making skills
  • Strong research and analytical skills
  • Ability to identify and discuss technical issues
  • Client Impact: Delivers Client Service (Level 2)
  • Collaboration: Works Collaboratively (Level 2)
  • Execution Excellence: Delivers Personal and Team Performance (Level 2)
4

Senior Technical Systems Analyst Resume Examples & Samples

  • Leadership experience (project or team)
  • 3 years of UNIX development and configuration experience
  • 3 years of Java and Eclipse experience
  • Strong knowledge of WebSphere and preferably a WebSphere Admin
  • Solution Architecture Experience
  • Microsoft SQL
  • CRM System knowledge
  • LI-KK
5

Senior Technical Systems Analyst Resume Examples & Samples

  • Technical/Functional knowledge of the following
  • SQL database
  • SSIS and SSRS
  • Windows Server
6

Senior Technical Systems Analyst Resume Examples & Samples

  • IT professional with at least 5 years of experience on financial applications with multiple functions
  • Facilitation of meetings and problem solving
  • Clear documentation skills
  • Working knowledge of financial industry and/or risk management
  • Application building using JSP and Java – knowledge of Java SDK, IBM RAD, JavaScript, API
  • Solid experience working with Windows 2003/2008 servers, Oracle DB, Unix and Cognos BI. (or other reporting BI/reporting tool)
  • Working knowledge of some of the following technologies/environments - IIS, MS SQL DB, ETL (Acsential Datastage), IBM OS/390 (ISPF/PDF Utilities); or any of the following languages - vbscript, HTML, JCL, C# - would be an asset
  • Understanding and work experience with RBC (or similarly formalized) IT Standards, methodologies and security control requirements
7

Senior Technical Systems Analyst Resume Examples & Samples

  • Web Services Infrastructure such as the DataPower that is used currently for secure External and Internal web services for various business lines like Banking, Brokerage, Insurance and others. It is rapidly growing in importance and usage as more business lines are adopting SaaS architecture
  • TAMeb security infrastructure used currently by both US and Canadian business lines
  • RBAccess - RBC in-house developed internet access middleware that is used for secure connectivity and transaction support by mission critical applications such as Online Banking, Direct Investment / Dominion Securities, Online Insurance, Thin @ Branch, Global Private Banking, Moneris and tens of other smaller applications
  • Provide development, production support, maintenance and technical consulting for IBM DataPower software components & infrastructure
  • Provide development, production support, maintenance and technical consulting for IBM TAMeb software components & infrastructure
  • Provide development, production support, maintenance and technical consulting for RBAccess software components & infrastructure
  • Experience with enterprise formal development processes (min 3 years)
  • Experienced in Web Services technologies and WS-* stack (WS-Security, WS-Trust, WS-SecureConversation, SAML) (min 3 year)
  • Proven DataPower development experience (min 3 years)
  • Proficient C/C /.NET/Java programmer. (min 5 years)
  • Good administrative understanding of UNIX (AIX) and Windows NT
  • Good understanding of IP networking
  • Proven self-starter who can identify possible work areas, assess the need and deliver a solution
  • Excellent communication skills (written, oral and presentation) capable of dealing with multiple development teams, including internal, off-shore or external partners
  • Excellent documentation skills, capable of writing clear, precise and concise architecture, development specifications and production implementation documents
  • Self-sufficient, capable of working independently in large cross-functional development teams
  • Capable of multitasking, serving concurrently multiple development projects and periodical support cycles
  • Strong service Partner orientation
  • Information Seeking, self sufficient in efficiently dealing with new technologies and technological challenges
  • Innovation
  • Team work & cooperation, networking inside the company for getting support in the day by day challenges
  • LI-LS1
8

Senior Technical Systems Analyst Resume Examples & Samples

  • ISAM: this is the next generation Web Access Gateway, securing the browser and mobile access
  • Provide development, production support, maintenance and technical consulting for IBM ISAM software components & infrastructure (secondary)
  • Provide development, production support, maintenance and technical consulting for legacy software components & infrastructure (secondary)
  • 10% Research and Technical Planning
  • Web Services expertise is key for this role (5 years)
  • Expertise in WMB development (3 years). Running WMB on zOS is a strong asset
  • Experienced in Web Services technologies and WS-* stack (WS-Security, WS-Trust, , WS-SecureConversation,,SAML) (min 3 year)
  • Strong Service Partner Orientation
9

Senior Technical Systems Analyst Resume Examples & Samples

  • Organizes and participates in walkthrough reviews of all technical specifications, programs and unit test plans
  • Develops, codes, documents programs of average to high complexity using different languages
  • Writes unit test plans and provides coordination and support of testing using different tools
  • Completes technical documentation and training material
  • Be able to work in and adapt to an agile and high paced environment
  • Experience with data modeling and data management tools (SQL Server)
  • Messaging systems and protocols(JMS)
  • Build systems (Maven / Jenkins)
  • Knowledge of UNIX/Linux
  • JDBC / JPA
  • Data modeling and data management
  • Understanding and literacy in risk management is desirable
10

Senior Technical Systems Analyst Resume Examples & Samples

  • Respond to escalated incidents as Level 3 support and assume ownership of issues through resolution
  • Collaborate with internal and external stakeholders partners in investigation and resolution of application issues
  • Communicate with IT and Business Partners on issue status and action plan
  • Support and maintain existing internal and external applications
  • Provide consulting to IT partners for application development including testing, walkthroughs, and problem resolution to assist with the overall success of the applications
  • Maintain development, QA and production environments to ensure compliance with enterprise hardware, software, process and applications standards
  • Document and assist project team in ensuring change requests and problems noted in production are followed and addressed in a timely manner
  • Provide quality service to Service Partners, Sponsors and End-users, developing successful working relationships and assisting in over quality assurance of applications
  • Provides consulting services on new initiatives and proposals (small to large size and complexity)
  • Assesses, researches, and analyzes business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs
  • Leads and coordinate application and infrastructure maintenance and upgrade activities
  • Contributes to successful Maintenance project completion by identifying risks and developing/recommending mitigation strategies
  • Provides input and co-ordinates with internal service groups (i.e. DBA, Architecture, Security, etc.) and application interfaces
  • Organizes and participates in walkthrough reviews of technical specifications, programs and unit test plans
  • Identify, troubleshoot and repair application issues
  • Codes and documents programs of high complexity using different programming languages
  • Writes unit test plans and performs unit testing using different tools
  • Prepares code distribution instructions for the appropriate environment and OM documentation where applicable
  • Complete process documentation (i.e Emergency Repair assessment, Change and Incident tickets)
  • Ensures complete, accurate and high level technical systems documentation
  • Provide 24/7 on-call support with occasional after hour and weekend work
  • Minimum of ten years experience in .NET application development and support
  • Programming languages – VBScript, JavaScript, C#, HTML, ASP.NET, VB.NET and C
  • Working knowledge of Windows Registry Hive, User Access Control (UAC)
  • Experience in developing or maintaining applications running in Citrix XenApp and XenDesktop
  • Database – MS SQL (2008/2012) and Oracle
  • O/S platforms – Win XP, Win 7, Linux and Windows Server (2008/2012)
  • Experience in incident, problem and change Management methodologies
  • Experience in working with 3rd party service provider and vendor
  • Understanding of Computer Telephony Integration (i.e. Genesys ) and Telecom technologies would be an asset
  • Degree or Diploma in Computer Science or related study
11

Senior Technical Systems Analyst Resume Examples & Samples

  • Professional with experience on multiple projects with multiple interfaces and/or 3rd parties
  • Different programming languages (e.g. Cobol, JCL, Java, C, HTML, VB, Visual C )
  • Multiple platforms e.g. MVS, Internet, Client/Server and ability to select appropriate one to meet business needs
12

Senior Technical Systems Analyst Resume Examples & Samples

  • Requirement analysis, design, development and support of one COM based Client/Server and web based (ASP .net) applications
  • Leads detailed design phases for small to large projects/ programs identifying, tracking and resolving technical issues
  • Working closely with interfacing applications to integrate new business functionality
  • Understanding of application architecture/environment
  • Actively seek to enhance performance of web application
  • Work effectively under SDLC and Agile framework
  • Languages: ASP.NET with C#, VB 6, VC
  • Platforms: Windows, IIS
  • Database: MS SQL Server
  • Methodology: SDLC, Agile
  • Languages: IBM Mainframe COBOL, JCL, J2EE
  • Host: DB2, IMS DB
  • System: IMS, CICS
  • Platform: z/OS, WAS
13

Senior Technical Systems Analyst Resume Examples & Samples

  • Solid understanding of SDLC and QA requirements
  • Investment and wealth management knowledge preferred
  • Data Stage 8.5 must
  • Programming languages, C# and .Net a must
  • Development experience with SQL and stored procedures a must
  • Programming languages, C and C , Perl, Java, optional
  • Report development SSRS, Crystal Report, WebFocus
  • Knowledge of mainframe JCL nice to have
  • Unix tools and shell scripting optional
  • Database technology, Microsoft SQL server & Sybase ASE preferred
  • IBM Datastage and or other ETL tools optional
  • Software configuration knowledge
  • Conversant with other platforms like Windows, MVS optional
  • Middleware technologies (ex. MQSeries/Websphere, .NET) optional
  • Ability to lead a number of developers for one or many projects
14

Senior Technical Systems Analyst Resume Examples & Samples

  • Network infrastructure analysis andperformance diagnostics
  • Capacity and performance reporting - maintain and enhance existing reporting and identify new detection techniques
  • Midrange systems, Network infrastructure & hardware subject matter expert
  • Working knowledge of firewalls, switches and routers
  • Network diagnostics
  • Multi-threaded process techniques
  • Knowledge in Midrange systems (HP NSK)
  • LI-KK1
15

Senior Technical Systems Analyst Resume Examples & Samples

  • Different programming languages (e.g. Cobol, JCL, Java, C, HTML, VB, Visual C , ASP, CSS)
  • Databases (DB2, Oracle, SQL)
  • Middleware technologies (ex. MQSeries/Websphere, J2EE, XML, .NET)
16

Senior Technical Systems Analyst Resume Examples & Samples

  • Develop and support tools for the automated building of Servers and Workstations for TS&O
  • Design and develop software modules to integrate the external Tools used by TS&O such as SCCM, IIPM, uCMDB and VMWare
  • Design and develop custom software modules to meet the business requirements
  • Help design and lead technical project implementations
  • Support and maintain the Infrastructure tools such as Central Configuration utility (CCU) and OneSource
  • Help keeping existing software documentations up to date and improve as needed
  • Continuously look to improve the tools and services offered by the team
  • Respond to problem/Issue tickets in a timely matter
  • Test and document operational procedures including installation, maintenance and disaster recovery
  • Stay current on new technologies and industry trends
  • Meet or exceed SLAs made by RBCIT to business units
  • May require providing after hours production support and carrying pager
17

Senior Technical Systems Analyst Resume Examples & Samples

  • Technical Lead/Go-To person for escalations, problems and any issues for a 7/24/365 Support Environment
  • Troubleshoot and resolve/escalate problems as escalated by staff members
  • Identify areas for maximizing resource use, common processes and reporting, etc
  • Assist in support efforts between various RBFG support groups, as necessary
  • Address/reply to all business correspondences by next business day
  • Responsible for Incident Mgmt and root cause analysis where required
  • Participate in accomplishing team performance goals, and promote the concept of team building through daily interactions
  • Resolve concerns or conflicts or escalate to manager as appropriate
  • Requires minimal supervision
  • Set goals for support staff in order to ensure that yearly team deliverables are met
  • 7/24 pager escalation support/ infrastructure changes
  • Knowledge transfer among the team through document creation/update and learning session
  • Strong knowledge and support experience of SharePoint 2010 and LYNC 2010. Must have Microsoft Certification for one of the products. Certified in both products is an asset
  • Strong knowledge and support experience of Windows 2003/2008/2012 and Windows 7/XP
  • Strong knowledge and support experience of IIS 6.0 and IIS 7.5
  • Knowledge of Video Conferencing concept, such as SIP/H323 protocol. Good understanding of audio/video component. Cisco video conferencing support experience is an asset
  • Knowledge of network concepts such as TCP/IP protocol, switches, routers
  • Knowledge of server patching process
  • Knowledge of server backup and restore. IBM TSM and TDP experience is an asset
  • Knowledge of server hardware and configuration, such as RAID 1/5, network teaming, firmware upgrade
  • Knowledge of Rightfax 9.3 (or higher) and Lotus Domino 6 is an asset
  • MCTS: Microsoft SharePoint 2010 or Microsoft LYNC 2010 certification. Having both certifications is an asset
  • MCTS: Microsoft Windows 2008 certification is an asset
18

Senior Technical Systems Analyst Resume Examples & Samples

  • Requirements methods: interviewing, data modeling, business process modeling, business object modeling and user interface design
  • Different requirement methodologies: methodology of Object Orientation, Use Cases, Unified Modeling Language, iterative methodologies like RUP and traditional waterfall approach
  • Quality Controls
  • Cost/Benefit Analysis & alternatives identification
  • Factors affecting business
  • BU Specific Strategies & Critical Success Factors
  • End user reporting tools (e.g. Focus)
  • Relevant technology
  • Charles River Development System
  • Eagle Investment Systems
19

Senior Technical Systems Analyst Resume Examples & Samples

  • Different tools (E.g. MKS, Peregrine, CA)
  • Visual Studio .Net
  • 10% - Relationship Management
  • 05% - Coaching and Team Development
  • 05% - Personal Development
20

Senior Technical Systems Analyst Ucmdb Resume Examples & Samples

  • Integrate and support the Configuration Management Database (CMDB) tools globally. This product includes UCMDB (HP Universal Configuration Management Database software)
  • Backup infrastructure support for Service Manager 9 infrastructure and Spotlight (vendor product)
  • Determine objects links, class model representations, ensure enrichments and discoveries for HP UCMDB
  • Expand and maintain complete global discovery scope
  • Build queries using the Topology Query Language (TQL)
  • Create and distribute custom reports
  • Provide Integration between various authoritative sources and maintain data integrity
  • Qualify hardware and software impacting the service management environment and facilities management teams
  • Liaison with company subject matter experts and provide solutions
  • Continuously decrease infrastructure costs
  • Provide technical guidance to other members on the team
21

Senior Technical Systems Analyst Resume Examples & Samples

  • Strong knowledge of Mobile Security , in particular familiarity with
  • Privacy Issues around mobile devices
  • Mobility vulnerabilities for SMS , MMS , Bluetooth and WiFi
  • Security counter-measures
  • Client Impact: Delivers Client Service
  • Collaboration: Works Collaboratively
22

Senior Technical Systems Analyst Resume Examples & Samples

  • Professional with experience in design, development, maintenance and production support of web based applications
  • Different testing tools (E.g. Dynatrace, JProbe, JUnit,JProfiler, etc.)
  • Different design techniques (e.g. OO. Top-down, structured analysis, component-based design) and tools (e.g. CA-SCM and Rational Application Developer)
  • Different programming languages (e.g. JCL, Java, HTML, CSS, Java Script)
  • Design UML (Use Case, Clase Diagrams, Sequence Diagrams, Low Level Diagrams)
  • Middleware technologies (ex. MQSeries/Websphere, J2EE, XML, .NET, Java Applets)
  • Multiple Operating Systems e.g. Windows 2003, 2012, Unix, MainFrame
23

Senior Technical Systems Analyst Resume Examples & Samples

  • Different programming languages (e.g. JCL, Java, REXX, MQ, ASP, CSS)
  • Databases (DB2, SQL)
  • WebSphere Message Broker
  • WebSphere Transformation Extender
  • WAS
  • Multiple Operating Systems e.g. Z/oS, Windows 2008 R2, Unix
24

Senior Technical Systems Analyst Resume Examples & Samples

  • HP Service Manager 9
  • HP Release Control
  • Westbury Reporting
  • ART
  • CMDB Integration
25

Senior Technical Systems Analyst Resume Examples & Samples

  • Design web services interface and business message specification that details the contract on how a business services is to be used by consuming applications
  • Collaborate with team members including; Managers, Architects, Business and Technical Analysts to transform project requirements for integration between various systems in enterprise reusable, standardized SOA service interfaces
  • Apply interface design and domain expertise to influence the solution and/or application architecture
  • Create the interface design artifacts such as the WSDL and Schema along with the corresponding documentation that describes how the service is to be used by consumers and providers of the business services
  • Organizes and leads walkthroughs of the interface design with the project teams and vendors
  • Strong technical background with experience in analysis and design
  • Strong business acumen with the extensive banking domain knowledge
  • Experience in service oriented architecture and object oriented analysis and design
  • Experience with technologies such as SOAP and REST
  • Experience with WSDL, XSD and XML
  • Experience with IFX specification, Java, J2EE, .Net, UML, SOAP UI
  • Promotes communication, teamwork and shares information and ideas
  • Consistently demonstrate initiative and display a positive, professional attitude to internal and external clients
  • Ability to prioritize and manage multiple tasks to meet deadlines in a fast paced, high stress environment
  • Good organizational and interpersonal skills, effective listening, verbal, communication
  • Fast learner who enjoys challenges, innovative, proven ability to adapt to challenges and changes
  • Participates in ongoing team development by facilitating knowledge sharing sessions
26

Senior Technical Systems Analyst Resume Examples & Samples

  • Be responsible for overseeing one or more mobile application
  • Mentor junior team members with the assistance of IT Manager
  • Promptly escalate issues, which affect delivery and quality that are beyond scope of influence and report to IT Manager Continue communication until issue resolved via status updates. Urgent/high priority items require frequent regular updates on status and action plans
  • Communication/Status updates via Onshore Liaison for Offshore Builds if applicable
  • Understand the entire solution end to end (not just the Mobile portion)
  • Contribute to the company knowledge base and process improvements
  • Brainstorm approaches to avoid issues on future releases and/or initiatives
  • Review estimates provided to determine accuracy
  • Will work under the guidance of the IT Manager
  • Thoroughly understand the Requirements and the Design (End to End) of mobile applications/platforms
  • Understand High Level & Detailed Design
  • Maintains technical specifications in accordance with security and architecture documentation objectives
  • Ensures any new hires have adequate technical documentation and training
  • Lead a technical team comprised of FTE, partner resources that can be located globally. Work closely with an onshore liaison to the offshore team. Oversees the development of code, documentation and the execution of unit, system, integration and acceptance tests
  • Resolves conflicts/issues and escalates others as appropriate. Contributes to successful release and/or project completion by identifying risks and developing/recommending mitigation strategies
  • Maintains contact with Delivery Mgrs, PM’s and Project team to detect and head-off problems before they become crises. Communication of progress and status in a timely manner
  • Participates in walkthrough reviews of all technical specifications, code and unit test plans
  • Responsible for maintenance, review, signoff and archival of mandatory SDLC artefacts such as SCD, PDRs, & Operating Manuals
  • Coordinates performance tuning to improve performance over multiple functions
  • Conduct code reviews based on established timeline. Lead/initiate reviews following the established Code Review Process
  • Participate if other project code reviews where applicable
  • Develop, troubleshoot, enhance and document components developed by self and others as per the requirements and detailed design
  • Assist IT Manager in project/release coordination (task lists and dependencies)
  • Ensure all project artifacts are stored in centralized repository and are complete and up to date. (Estimates, SCD, design docs, Code Review Finding/Scorecard)
  • Participate in Project Closure and Handover to Maint (ASRA doc etc)
  • Provide Production support
  • Knowledge of mobile platform Application Programming Interfaces
  • Webservice Development (ex. JSP, Ajax, JSON, XML, XSLT)
  • Good understanding of App servers (ex.Tomcat, JBoss)
  • Has the ability to create web services
  • Mobile application development on mobile platforms, such as IBM WorkLight
27

Senior Technical Systems Analyst Resume Examples & Samples

  • Over 3 years experience developing and supporting retail systems solutions
  • Over 2 years of Project management and technical skills
  • Good communication skills; verbal and written
28

Senior Technical Systems Analyst Resume Examples & Samples

  • Monitoring server health
  • Initial integration and ongoing updates and extensions
  • College diploma or Bachelor’s Degree
  • 3 to 5 years experience in IT development, support and implementation roles
  • Programming or scripting (e.g., Python, Perl, VB, Java, etc.)
  • Familiarity with data sources: LDAP, RDBMS, etc
  • Familiarity with web applications, including HTML and optionally (to support a more interactive UI) JavaScript,
  • MS AD and Unix LDAP authentication
29

Senior Technical Systems Analyst Resume Examples & Samples

  • 2 years of work experience with Data Integration (ETL) and Big Data technologies: Datastage, Hadoop, Hive, Pig
  • 2 years of experience programming in Java, Python
  • Working knowledge of distributed systems such as NAS and Mainframe (zOS)
  • Strong knowledge of design, development, and implementation experience in an Enterprise Data Warehouse Environment
  • Very strong interpersonal and communication skills (both written and oral); ability to communicate with people in a wide variety of areas and at various levels from technical specialists to senior executives
  • Must have some knowledge in ETL technology integration and architecture
  • Expert technical documentation skills
  • Must be able to work in a high functioning team environment
  • Proficient in SQL
  • Knowledge of Data Warehouse concepts and methodologies and their practical application in a production environment
  • Knowledge of Relational database concepts and design
  • Knowledge or experience in the Financial or Insurance industry is preferred
  • Bachelor degree in Computer Science
30

Senior Technical Systems Analyst Resume Examples & Samples

  • Development and delivery of critical common, re-usable RBC FG specific .NET middleware infrastructure utilities and components as part of the RBC .NET application library
  • Certification, maintenance and deployment of the Microsoft .NET Framework foundation
  • Provide consultation and support to the RBC application development community on construction and maintenance of robust, secure and efficient .NET applications based on best practices
  • Provide technical consulting & mentoring to .NET application project teams on the use of RBC .NET Middleware utilities and components
  • Design, develop, maintain and support RBC developed complex, common/re-usable enterprise-wide .NET middleware utilities and components (e.g. Comm Block) that form part of the RBC .NET application library
  • Provisioning and development of application frameworks
  • Evaluate, certify, test and deploy vendor .NET Middleware technology solutions and tooling & JavaScript frameworks
  • Certify, maintain and deploy the .NET Framework throughout the enterprise
  • Assist in defining modern HTML5/JavaScript/CSS3 based application design, development, implementation processes, guidelines and standards
  • Assist in maintaining .NET application design, development, implementation processes, guidelines and standards
  • Assist application developers in applying established best practices, processes, guidelines and standards
  • Provide knowledge sharing for application development community by developing and maintaining the RBC .NET Middleware and developer forums
  • Assist in trouble shooting of .NET development problems
  • Enhance and integrate developer feedback into RBC .NET Centre of Excellence Intellectual Property
  • Excellent Listening Understanding & Responding
  • Strong .NET development knowledge & experience
  • Strong .NET tooling and middleware knowledge
  • Strong HTML5, CSS3 & JavaScript knowledge
  • Solid Analysis and Design knowledge
  • Solid Microsoft Windows Server, IIS Server knowledge
  • Knowledge Transfer
  • Impact and Influence
  • Team Work & Cooperation
31

Senior Technical Systems Analyst Resume Examples & Samples

  • Review and monitor change implementations, ensuring that any technical or operational problems, work flow concerns, or service improvement concerns are addressed and communicated to manager
  • Research, recommend and/or implement “best practices” with respect to support, operations, and planning activities, thereby facilitating increased productivity
  • Collaborate with application owners/development teams to ensure compliance of supported servers
  • Conduct periodic audits of access privileges across all supported products
  • Provide recommendations for continuous process improvements
  • Microsoft Exchange 2007 / 2010 / 2013
  • Windows PowerShell scripting
  • Operating System Platforms – Windows Server 2008 / Windows Server 2012 / Windows XP / Windows 7
  • Lyris ListManager
  • Assume initiative in the management of personal skills and career development
  • Able to adapt to changing situations, and function effectively under pressure
  • Assist with the coordination of training initiatives to ensure technical growth within the team
32

Senior Technical Systems Analyst Resume Examples & Samples

  • Charles River Development System, would be preferred, but not mandatory
  • Eagle Investment Systems, would be preferred, but not mandatory
  • Strong SQL, Perl and Java
  • Knowledge of JCL would be preferred, but not mandatory
  • 10% On call Support
  • 20% Project and Enhancement related work
33

Senior Technical Systems Analyst Resume Examples & Samples

  • Clearly explain a relevant IT solution to business partners or interested Visa staff, including how it is deployed, how it is used by Visa, where it fits in the overall IT architecture, and where it fits in the IT systems strategy
  • Requires a minimum of 8+ years progressively responsible experience in application administration, development and support
  • Requires a minimum of 4+ years progressively responsible experience with SaaS and externally hosted HR solution management
  • Experience working effectively with business and IT staff in multiple locations
  • Strong follow-through, ability to drive to closure and resolution of complex system issues
  • Proven experience working with technologies such as SQL, JEE, C++, XML, XSLT, Microsoft Programming technologies, SOA, ESB, SOAP, REST Web Services and Web technologies
  • Understanding of project management, SDLC, risk management, quality engineering
  • Proven ability to manage multiple activities of varying complexity while prioritizing and focusing on critical tasks and issues
  • Active listener, customer focused, relationship builder, team player
34

Senior Technical Systems Analyst Resume Examples & Samples

  • Conduct project completion surveys and brainstorm approaches to avoid issues on future projects. Review original estimates provided to determine accuracy at project completion
  • Will work under the guidance of the PM/Arch/App Mgr
  • Participate in the creation of, and review of, a project Roles and Responsibilities matrix (i.e. work with Application Manager to identify what resources are needed on the project and what they will be doing with emphasis to strengths and best fit)
  • Use Lead Checklist established
  • Responsible for entire OLB dev effort regardless of technology (EBG or WAS/Portal (i.e. all info funnels through you and you are the contact person for the project to the PM & App Mgr)
  • Proactively acquire assets near the beginning of each project from RBC Reuse Registry for cost avoidance and time to market. Identify, develop & publish assets for future reuse
  • Design solution with consideration on how to implement into production. How can this be ‘turned off’ if needed. How best to roll out to mitigate risk
  • Conduct module level work effort estimates & task lists using the established estimation tool. Reviewed with the App Mgrs prior to sending to PM
  • Prepares high level and detailed technical specifications in accordance with PLC, security and architecture documentation objectives
  • Ensures technical team has adequate technical documentation and training
  • Resolves conflicts/issues and escalates others as appropriate. Contributes to successful project delivery by identifying risks and developing/recommending mitigation strategies
  • Maintains contact with App Mgrs, PM’s and Project team to detect and head-off problems before they become crises. Communication of progress and status in a timely manner
  • Organizes and participates in walkthrough reviews of all technical specifications, code and unit test plans. May require coordination with an Onshore Liaison if there is any offshore engagement
  • Responsible for creation, review, signoff and archival of mandatory SDLC artefacts such as SCD, PDRs, & Operating Manuals
  • Conduct code reviews based on established timeline. Lead/initiate reviews following the established Code Review Process. Produce a Scorecard Rating (Green, Yellow or Red) based on established thresholds as defined in code coverage plan. Provide feedback and action to take. Communicate findings
  • Participate if other project code reviews
  • Ensure all project artefacts are stored in SharePoint and are complete and up to date. (Estimates, SCD, design docs, Code Review Finding/Scorecard)
  • Participate in Project Closure and Handover to Maintenance (SCD doc etc) Facilitate the transition of projects to maintenance
  • Develops master distribution lists, implementation and contingency plans ensuring verification is performed
  • Solid grasp of OO principles
  • Solid grasp of Java programming language
  • Solid experience with developing J2EE applications
  • Familiarity with Websphere development environment
  • Familiarity with IBM Portal development environment would be an asset
  • Strong knowledge of mobile development: HTML5, CSS3, and Javascript an asset
35

Senior Technical Systems Analyst Resume Examples & Samples

  • 4 years of infrastructure engineering and operations experience
  • Technical experience with Non-Windows based Operating Systems (Unix, Linux, etc)
  • Technical experience with Virtualization Solutions (VMWare and Citrix)
  • Technical Experience with Windows 2003 and Windows 2008 OS
  • Strong written and verbal communication skills with strong ability to influence
  • Effective problem identification and resolution skills
  • 4-7 years Information Systems experience with focus on Infrastructure engineering
  • 2 years post secondary education, certification, or equivalent experience
  • Trading and financial system support experience
36

Senior Technical Systems Analyst Resume Examples & Samples

  • Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems
  • This MS SQL Server DBA/TSA role requires a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes
  • This role requires good communication skills
  • Provide support for business systems and applications by improving or enhancing capabilities to meet current and future business requirements, as well as troubleshooting and resolving related technical issues. This can involve additional development or re-programming of SQL to ensure efficient functionality. Other support responsibilities include developing usage policies and procedures, and training users on related applications and systems
  • Experience with Database Administration for MSSQL Server
  • Experience in troubleshooting and resolving database problems
  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
  • Experience with backups, restores and recovery models
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server
  • Experience in implementing operational automation using scripts
  • Knowledge of indexes, index management, and statistics
  • Experience working with Windows server, including Active Directory and proper disk configurations
37

Senior Technical Systems Analyst Resume Examples & Samples

  • Expert knowledge of IBM enterprise application integration middleware (WebSphere Transformation Extender) (WTX)
  • Solid grasp of data transformation and ETL (extract, transform, load) process
  • Solid knowledge of ISO 20022 payments standards (2006 and 2009) and their usage
  • Solid knowledge of EDI ANSI X12 payment and payment acknowledgement transactions and their usage
  • Solid knowledge of SWIFT payment message types and their usage
  • Ability to identify and document best practices, standards and repetitive development procedures
  • Ability to identify and submit assets for enterprise reuse registry
  • Thorough and strong understanding of complete systems development life cycle
  • Ability to provide detailed and accurate project development estimates and timelines
  • Ability to lead several development projects concurrently
  • Ability to mentor, train and assist own development project team members
  • Ability to interact with other development project team members
  • Ability to act as a go-to resource for business units
  • Strong root cause analysis and problem solving skills
  • Willingness to prepare and present materials at group learning sessions
  • Process strong leadership capabilities and excellent inter-communication skills
  • LI-KK1
38

Senior Technical Systems Analyst Resume Examples & Samples

  • Liaising with all the technical teams to design, develop and deploy the technical solutions
  • In depth expertise in COBOL, JCL, SQL development
  • In depth expertise in HOST Server, DB2, CICS, ISPF
  • Minimum 5 year experience in software development
  • Software Development Lifecycle
  • In depth knowledge of commercial credit value chain is nice to have
39

Senior Technical Systems Analyst Enterprise Technology Resume Examples & Samples

  • Visual Studio .Net 2008/2012/2013
  • WCF Service
  • .Net Framework (3.5/4.5)
  • C#, VB.NET, AJAX, JavaScript, Linq, JQuery, CSS, HTML/HTML5
  • MS-SQL 2005/2008/2012, T-SQL, SQL Server Reporting Service (SSRS), SQL Server Integration Service (SSIS), Database Design and Optimization
  • Windows Server 2000, 2003, 2012
40

Senior Technical Systems Analyst Ems Resume Examples & Samples

  • Provide second level support for supported infrastructure products, sometimes facilitating the support or troubleshooting efforts across various RBC support groups
  • Proactively maintain supported messaging systems to ensure maximum availability (e.g. monitoring, operations, change implementation, compliance updates, etc.)
  • Ensure all escalated incidents are addressed in a timely manner, according to established process guidelines
  • Plan and schedule change request activities and implementations
  • Liaise with Integration Coordinators and development teams to plan the implementation of impending projects
  • Responsible for incident management and root cause analysis where required
  • Microsoft Outlook 2007 / 2010 / 2013
  • Compliance Accelerator / Discovery Accelerator
  • IT Standards, Methodologies, CMM (Capability Maturity Model) & audit requirements
  • Cisco IronPort Appliances
  • Microsoft SQL Server knowledge would be an asset
  • Effective professional verbal and writing skills
  • Strong focus on client service
  • Coordinate and participate in cross-training initiatives
  • Continually enhance skills and builds knowledge in all aspects of current role
  • Provide direction, expertise, feedback, coaching and development to build the capability of junior team members
41

Senior Technical Systems Analyst Resume Examples & Samples

  • Able to easily become competent with new programming languages and design models
  • Utilizes in-depth IT background to define and code solutions quickly
  • Thrive with minimal supervision in an Agile environment
  • Accountable for your own work assignments
  • Suggests solutions that save time and money
  • Work one-on-one with decision makers
  • Able to digest minimal amount of requirements and exceed business expectations
  • Understands the overall solution and defines the detailed tasks required
  • Different programming languages (e.g. Javascript, HTML5, VB.Net, CSS, mobile SDKs, Mobiex, Mobiliser, C#, C++, C)(P)
  • Familiarity with JQuery, REST services, angular.js, Microsoft MVC (D)
  • Multiple platforms e.g. Mainframe, Internet, Client/Server, Cloud and ability to select appropriate one to meet business needs (P)
  • Configuration Management practices (P)
  • Middleware technologies: (ex, Java, JEE ,Websphere, WMB, MQSeries, HTTP, JSP) (P)
  • Familiarity with IBM Portal, XML, Cobol, JCL (D)
  • Agile Methodology (P)
  • Different testing tools (E.g. NUnit, Mercury, DevPartner, FxCop) (P)
  • Communication Skills (P)
  • Facilitation Skills (P)
  • Presentation Skills (P)
  • Risk Assessment & Quantification methodologies (P)
  • Conflicts and issues resolution and escalation (P)
  • Business line(s)’ business and technical disciplines (P)
  • Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/ recognition) (D)
  • 10% - QA Support
  • 5% - Maintenance/Production Support
42

Senior Technical Systems Analyst Wmb Resume Examples & Samples

  • WMB (WebSphere Message Broker): This ESB platform is used for integration and complex process orchestration, complementing DataPower in building the RBC Hybrid Enterprise Service Bus
  • DataPower: this ESB Integration platform runs multiple applications for all major RBC line of business
  • Provide development, production support, maintenance and technical consulting for IBM WebSphere DataPower software components & infrastructure (secondary)
  • Keep abreast of Web Services Infrastructure solutions and Web Services standards in the market place to help identify key solutions that meet/exceed business objectives
  • Conduct design reviews when required
  • Expertise in WMB development (3+ years). Running WMB on zOS is a strong asset
  • Familiarity with other EAI and ESB technologies, such as IBM DataPower, or similar (desired but not required)
  • Proficient XML (XML, XSLT, XPath,.)(min 3 years)
  • Experienced in Internet and Web Technologies (min 3 years)
  • Experience with enterprise formal development processes
  • Background in troubleshooting and providing support to a production environment
  • Positive attitude toward technical issues and project pressure
  • LI-LS1
43

Senior Technical Systems Analyst Resume Examples & Samples

  • Integrate and support the Service Asset Configuration Management (SACM) tools globally. These products include HP Asset Manager (HPAM), IBM License Metric Tool (ILMT) and UCMDB (HP Universal Configuration Management Database software)
  • Develop code for programs/websites of average to high complexity in .ASP and Visual Basic
  • Coordinate design phases for small to medium projects, identifying, tracking and resolving technical issues
  • Prepare detailed technical specifications in accordance with SDLC processes
  • Troubleshoot agent installation issues with various different platforms (Windows, AIX, Solaris, etc)
  • Provide quality assurance for supported products
  • Maintain test plans and leverage automated testing opportunities
  • Meet or exceed Service Level Agreements made to business units
44

Senior Technical Systems Analyst Enterprise Incident Management Resume Examples & Samples

  • Guide, Manage and Lifecycle the Incident and Problem Management Processes within RBC T&O
  • Is responsible for the governance and reporting of all Regulatory Compliance requirements with regards to Enterprise Incident and Problem Management, at the discretion of management
  • Is responsible to report and explain the current and trended status of the Enterprise with regards to process and policy compliance in Incident and Problem Management to Sr. Management and Leadership Forums as required
  • Is responsible to provide guidance, support and influence to address issues and concerns rising from provided reports or performed audits
  • 10 Years Experience in Operational Incident and Problem Management in IT Infrastructure and Application Support
  • 10 Years Experience in Operational Change Management in IT Infrastructure and Application Support
  • 7 Years Experience in IT in Financial Institutions
  • ITIL Certification (ITIL V2 or V3, Minimum ITIL Foundations)
  • LI-AS3
45

Senior Technical Systems Analyst Resume Examples & Samples

  • Operating systems: z/OS, VAX/VMS; Languages, C, C++, Cobol, JCL, XML
  • Database: IMS, DB, DB2 and VSAM, SQDATA, MQ series
  • Online language: CICS, IMS, JAVA(Basic) and WAS
46

Senior Technical Systems Analyst Resume Examples & Samples

  • Provide development, production support, maintenance and technical consulting for IBM ISAM software components & infrastructure (primary)
  • Provide development, production support, maintenance and technical consulting for RBAccess software components & infrastructure (secondary)
  • Provide development, production support, maintenance and technical consulting for IBM DataPower software components & infrastructure (secondary)
  • Keep abreast of Web Access Gateways solutions and standards in the market place to help identify key solutions that meet/exceed business objectives
  • Assist in defining application design, development and deployment guidelines & best practices for Secure Web Access Gateway infrastructure
  • 20% Research and Technical Planning
  • Expertise in ISAM product (3+ years)
  • Familiarity with similar products desired but not required
  • Familiarity with EAI and ESB technologies, such as IBM DataPower, or similar (desired but not required)
  • Proficient C/C++/.NET/Java programmer. (min 5 years)
  • Good administrative understanding of UNIX, AIX preferable
  • University or College degree in Computer Science
  • LI- KK1
47

Senior Technical Systems Analyst Resume Examples & Samples

  • Different programming languages (e.g. HTML5, CSS, mobile SDKs, Mobiex, Mobiliser, Java, JEE, JSP, IBM Portal, C#, C++, C, HTML/Javascript, VB.Net, COBOL, JCL)
  • Configuration Management practices
  • Middleware technologies: (ex. MQSeries, Websphere, HTTP, WXF, XML)
  • Role-specific skills
  • Different testing tools (E.g. NUnit, Mercury, DevPartner, FxCop)
  • Different design techniques (e.g. OO. Top-down, structured analysis, component-based design) and tools (e.g. Visio, Freemind)
  • Knowledge of debit card solutions, PTB, PCI and EMV payments standards is an asset
48

Senior Technical Systems Analyst Resume Examples & Samples

  • Working with 3rd party vendors and how to integrate and assess upstream/downstream impacts
  • Multiple platforms (Unix, Linux, MS Windows Server 2003 and up)
  • Websphere JVM packaging and deployments
  • Dynatrace knowledge
49

Senior Technical Systems Analyst Resume Examples & Samples

  • Contribute to the overall design and development of limit administration and monitoring platform
  • Work with other team members to ensure high quality software development in line with the agreed strategic approach
  • Perform initial integration testing of own work to ensure a complete and correct solution in addition to assisting official support and test teams in performing their functions
  • Assist with 2nd line support as necessary
  • Excellent core Java, Spring & other current open-source libraries and frameworks
  • Hands on experience with data modeling and data management tools (SQL Server)
  • Significant experience designing, implementing and delivering high-availability real-time software
  • Experience effectively applying technology best practices and processes to a high-paced organization
50

Senior Technical Systems Analyst Resume Examples & Samples

  • Promptly escalate issues, which affect product delivery and quality that are beyond scope of influence and report to PM and Service Delivery Manager (SDM). Continue communication until issue resolved via status updates. Urgent/high priority items require frequent regular updates on status and action plans
  • Will work under the guidance of the PM/Arch/SDM/Project Integrator (PI)
  • Participate in the creation of, and review of, a project Roles and Responsibilities matrix (ie work with SDM to identify what resources are needed on the project and what they will be doing with emphasis to strengths and best fit)
  • Together with Project Manager and SDM, determines best mix of development, interfacing applications, offshore partners and third party vendor solutions to meet business requirements and project objectives
  • Responsible for entire Online Banking development effort regardless of technology (EBG or WAS/Portal (ie all info funnels through you and you are the contact person for the project to the PM & SDM)
  • Develop High Level & Detailed Design and have them vetted with OLB Arch/Specialists/PIs, tracking and resolving technical issues
  • Conduct module level work effort estimates & task lists using the established estimation tool. Reviewed with the SDMs/PIs prior to sending to PM
  • Maintains contact with SDM's, PM’s and Project team to detect and head-off problems before they become crises. Communication of progress and status in a timely manner
51

Senior Technical Systems Analyst Resume Examples & Samples

  • Different testing tools (E.g. Mercury, Expediter, File-Aid) (P)
  • Different programming languages (e.g. Cobol, JCL, REXX, Assembler, etc) (P)
  • Strong understanding of z/OS (mainframe) (P)
  • IT Standards, Methodologies, SDLC, CMM & audit requirements (P)
  • Other technologies: (ex. Endevor, TSO, OnDemand, DB2, ZEKE, etc) (P)
52

Senior Technical Systems Analyst Resume Examples & Samples

  • Provide development, production support, maintenance and technical consulting for IBM WebSphere DataPower software components & infrastructure (primary)
  • Provide development, production support, maintenance and technical consulting for IBM WebSphere Message Broker software components & infrastructure (secondary)
  • Web Services expertise is key for this role (5+ years)
  • Proven expertise in DataPower development (3+ years)
  • Familiarity with other EAI and ESB technologies, such as WMB, or similar (desired but not required)
  • Expertise in XML (XML, XSLT, XPath,.)(min 3 years)
  • Proficient C/C++/.NET/Java programmer. (min 3 years)
53

Senior Technical Systems Analyst Resume Examples & Samples

  • Windows and UNIX server management knowledge
  • Active Directory and LDAP knowledge
  • Database concepts and structures knowledge:DB2, Oracle, Sybase and SQL
  • Familiarity with databases: DB2, Oracle, Sybase and SQL
  • Experience managing Unix and Windows servers
  • Familiarity with web applications, including HTML and optionally (to support a more interactive UI) JavaScript
54

Senior Technical Systems Analyst Resume Examples & Samples

  • Professional with experience on supporting applications with multiple interfaces and technology platforms
  • Analysis methods: architecture, data, process, business object, use case modeling
  • Testing techniques and tools
  • Fluent in English / Understanding of French
  • Experience in JAVA EE with Websphere Application Server
  • Experience in SOA environment
  • Experience with XML / Web technologies: XSL, XSLT, servlets, JSP, JavaScript…
  • Experience with open source frameworks (Spring, Hibernate & Struts…)
  • Experience with SQL and Oracle PL/SQL
  • Experience with Eclipse IDE, Maven, Unix
  • Experience with code review tools
  • Fund industry
  • Swift
55

Senior Technical Systems Analyst Resume Examples & Samples

  • Is responsible for the governance and reporting of all Regulatory Compliance requirements with regards to Incident, Knowledge Base and Service Level Management, at the discretion of management
  • Is responsible to report and explain the current and trended status of the Enterprise with regards to process and policy compliance in Incident, Knowledge Base and Service Level Management Sr. Management and Leadership Forums as required
  • Provide Process Expertise in the areas of Implementation, Continuous Improvement and Governance of the Processes
  • Provide Expertise in the Improvement of Operations through process refinement and application
  • Provide Expertise in Information Interpretation to guide the organization to high value improvements
  • 10 Years Experience in Operational Incident, Knowledge Base and Service Level Management in IT Infrastructure and Application Support
  • 7 Years Experience in Data Analysis and Reporting in an Operational Environment
56

Senior Technical Systems Analyst Resume Examples & Samples

  • Responsible for supporting the established problem management process for incidents escalated to/from the regional DSS technical service analysts, the Enterprise Service Desk or directly from IPM/CCTI. Primarily provides second level technical support to DSS technical service analysts
  • Provides leadership in the prompt resolution of Severity 1 problem situations
  • Conducts trend analysis for common problems, ensuring DSS strives to meet and exceed signed service level agreements with our diverse group of clients working in the Head Office, Domestic Brokerage, RBCI, Contact Centres and Service Delivery environments, other businesses
  • Participates in 7/24 work arrangements as required to support DSS activities (including technology implementation/testing/upgrades required on off-hours or weekends). Travel to various bank locations across the region will be required on a regular basis
  • Represents DSS regional offices by participating in the national weekly problem management meetings with partners from T&O
  • As a member of the regional technical support team, the senior technical support analyst operates as a technical consultant for national or regional project and core activities. At times this will include other groups within T&O
  • Certifications: A+, Network +, Windows 7 and other certifications or equivalent as outlined in the DSS Training Matrix
  • Excellent Inter-personal skils
  • Service Partner/Customer Service Mindset
  • Information Seeker
  • Takes Initiative
  • Sense Of Urgency/Adaptable
  • Strong understanding of standard hardware and telecom technologies and concepts used by RBC
  • Strong understanding of the bank’s Domain/IP infrastructure and all supported desktop and server operating systems
  • Incumbent must be available to support a 7/24 work arrangement and participate in the support of the DSS “After Hours – On Call” pager support process
  • Experience in the operation of bank supported problem tracking/recording/remote control applications such as HP SM9
  • Ability to travel to various bank locations across the region will be required on a regular basis
57

Senior Technical Systems Analyst Resume Examples & Samples

  • Working knowledge of HTML/DHTML, VBScript, JavaScript, .NET MVC
  • Working knowledge of TFS
  • Working knowledge of OBIS applications
58

Senior Technical Systems Analyst Resume Examples & Samples

  • Business Unit Specific Strategies & Critical Success Factors
  • Wealth Management, Portfolio Management, Performance Measurement, Rate of Return
  • Transactions, native cost, book cost
  • Complex queries against very large relational databases (batch systems)
  • Data integrity fixes
  • Perl scripting, korn shell scripting, C
  • Broadridge systems (nice to have), or various comparable systems
  • Nice to have experience would be with Xeye, x.eye, Odyssey, Temenos, Wealth.manager, WealthManager, Wealth Manager, ClientLink, Client Link
  • Conflict and issues resolution and escalation
59

Senior Technical Systems Analyst Resume Examples & Samples

  • Works closely with application owners to understand priorities and impact, and provides timely and accurate reports to management and end-users on status of critical systems processes and reports
  • Makes recommendations on process improvements and enhances system and support documentation for the entire team
  • Assists in development projects through operational activities including System Integration testing, Code Promotions and some development activities
  • Periodically evaluate new solutions and products to deliver ever changing business needs for a low latency, efficient and consistent platform
  • Relational databases: an intermediate knowledge of relational database concepts and how to interact with databases using SQL is required. However, this is not a DBA position and we have dedicated DBAs within our group who will take care of ALL in-depth DB activities
  • Operating systems: Hands-on experience with Red Hat Enterprise Linux operating system and the integration of processing across different platforms will make you more effective in this role. However, this is not a system administrator position and we do not have a privileged level of access to our systems
  • Data transformation: a lot of the applications we support depend on getting files of varying formats loaded into relational databases for further processing. An understanding of how these ETL tools work will be of significant benefit in this position
  • Shell scripting: the ability to read, understand, modify, and write non-trivial UNIX shell scripts are required
  • Enterprise Tools:an intermediate knowledge of managing and supporting various enterprise tools like System Integration & Middleware tools, automation and application monitoring tools. This role will provide you with a good opportunity to learn more about the latest industry technologies like BigData solutions, Vertica Database and machine learning products
  • Able to critically evaluate and manage information gathered from multiple sources
  • Able to interact effectively with sophisticated application owners
  • Professional experience in a diverse enterprise environment is an asset
  • Conflict and issue resolution, and escalation in a timely manner when necessary
60

Senior Technical Systems Analyst Resume Examples & Samples

  • PDR Creation
  • Creation of Environment builds inclusive of Release notes
  • Share business and technical expertise with IT partners (other development groups, business analysts, QA, UNIX admins, Database admins, etc)
  • Minimum 2+ years of Android applications development experience
  • Android Studio
  • Andriod Native Application Development and Gradle Build
  • Experience with Android API Level 14 and up. Level 18 and up required
  • Experience with Material Design (Recycler View, FAB etc.)
  • Proficient in the use of SCM tools (SVN, git, maven, stash etc.)
  • Webservice Development (ex. JSP, Ajax, JSON, XML, XSLT, SOAP and REST)
  • Knowledge of Brokerage Industry, Online Banking, Retail & Commercial Banking
  • Database Management
  • College / BS degree (Technology related is preferred)
  • IT professional with at least 5 years of experience
61

Senior Technical Systems Analyst Resume Examples & Samples

  • Communication/Status updates via Onshore Liaison for Offshore Development
  • Understand the entire solution end to end (not just the eSignatures)
  • Contribute to the knowledge base and process improvements
  • Continually enhances skills and builds knowledge in all aspects of eSignatures
  • Responsible for entire eSignature effort regardless of interfacing technology
  • Acts as a contact person for the project to the PM & App Mgr)
  • Develop High Level & Detailed Design and have them vetted with eSignatures Architect/ Subject Matter Expert, tracking and resolving technical issues
  • Conduct module level work effort estimates & task lists using the established estimation tool. Reviewed with the App Managers prior to sending to PM
  • Solid grasp of Silanis eSignature platform
  • Strong knowledge of Java programming language
  • Strong knowledge of HTML5, CSS3, and Javascript
  • Knowledge of XSLT (Extensible Stylesheet Language Transformations) is an asset
  • Knowledge of RESTful service/SOAP is an asset
  • Familiarity with Unix OS family
  • Multiple platforms e.g., Internet, Client/Server and ability to select appropriate one to meet business needs
62

Senior Technical Systems Analyst Resume Examples & Samples

  • Computer Science degree or similar qualification
  • Experience in the banking environment is an asset
  • Different design techniques (e.g. Top-down, structured analysis, component-based design) (P)
  • Knowledge of credit card processing, PCI and EMV payments standards is an asset
  • Programming languages (e.g. COBOL, JCL, SQL) (P)
  • IBM Mainframe platform using TSO, ISPF, IMS, VSAM and DB2. Experience with Web and Client/Server platforms would be an asset (P)
  • IT Standards, Methodologies & audit requirements (P)
  • Data Encryption (P)
  • Information Security Practices (P)
  • Middleware technologies: MQSeries, DataPower, Websphere Application Server (P)
  • Endevor & SCM for RBC Source code management (P)
  • Tools: File-AID, SQL, QMF, Xpediter, SPUFI, Platinum (P)
  • Knowledge on Payment industry standards (Global Platform standards) (B)
  • Knowledge on Payment transactional flows (Credit/Debit authorization and validation flows) (B)
  • Experience in the following technologies would be an asset
63

Senior Technical Systems Analyst Resume Examples & Samples

  • Professional with minimum 3 years experience on Windows administration / applications with multiple functions in a dynamic, fast-paced and immediate response environment
  • IBM, HP and DELL hardware administration
  • 10% System Monitoring
64

Senior Technical Systems Analyst Resume Examples & Samples

  • Different testing tools
  • Electronic Forms Design and Development
  • Oracle Documaker (Standard and Enterprise Edition) version 11.x or higher
  • Different programming languages (e.g. NET, Java, HTML, VB, Visual C++)
  • Multiple platforms e.g. Internet, Client/Server and ability to select appropriate one to meet business needs
  • Middleware technologies (ex. MQSeries/Websphere, XML, .NET)
  • Oracle Documaker Enterprise Edition (ODEE) version 12.x architecture
  • ODEE data schemas and their relationships
  • ODEE processing flows
  • Oracle 11g database
  • Good understanding and experience with XML (encoding, formatting,
  • Structure, best practices)
  • Experience of Java programming – to support customizations
  • Knowledge of Java Virtual Machine configuration, tuning, and troubleshooting is an asset
  • Working knowledge of application server (WebLogic) functionality
  • Working knowledge and experience of Solaris or Unix operating systems and administration
  • Understanding of Form Library maintenance patterns
  • Oracle DocuMaker form development tools
  • Oracle Internet Document Server (IDS)
  • Knowledge in DAL scripting​
  • Talent Management process (recruitment/selection, performance management, performance development/coaching, reward/ recognition
65

Senior Technical Systems Analyst Resume Examples & Samples

  • * This is an Application & System support focused role not a development/helpdesk role ***
  • Participates in walkthrough reviews of all technical specifications, programs and unit test plans
  • Performs disaster recovery for supported applications
  • Performs performance tuning
  • Co-ordinates testing of joint project plans, evaluating vendors and 3rd party software based upon set criteria
  • Different programming languages Required knowledge on SQL Server 2000/2005, Transact-SQL, .Net Visual Studio, IIS 6.0, ASP.NET, VB.Net, DLL (Windows dynamic link library), Java
  • Knowledge of MQ, Web logic, .NET framework 2.0-3.5 and associated technologies
66

Senior Technical Systems Analyst Resume Examples & Samples

  • In depth (3-5 years) technical experience with Microsoft Dynamic CRM (MS CRM) 2011/2013/2015
  • Previous experience in MS CRM upgrade is highly preferred
  • .Net Framework
67

Senior Technical Systems Analyst Resume Examples & Samples

  • Business Rules Development
  • Pega Rules Process Commander (PRPC)
  • Different programming languages (e.g. Java, JCL, HTML)
  • IT Standards, Methodologies & audit requirements
  • Middleware technologies (ex. MQSeries / Websphere, WXF, XML, .NET)
68

Senior.technical Systems Analyst Resume Examples & Samples

  • Resolves minor conflicts/issues and escalates others as appropriate
  • Working knowledge of Hadoop and it’s components (HDFS, Pig, Hive, HBase, Spark)
  • Good understanding of available tools in the Hadoop ecosystem and understand tradeoffs
  • 3 years database experience: developed SQL queries against OLAP and OLTP
  • 3 years software development experience: Good understanding of software design patterns, code review, variety of languages
  • 1 year ETL development. Developing and designing ETL processes that ingest data into Hadoop
  • Source code control (SVN)
  • Java, Python
  • Spring, JDBC
  • General knowledge of factors affecting business
  • Preferred: Three years of experience
69

Senior Technical Systems Analyst Resume Examples & Samples

  • Development of predictive models
  • Design algorithmic solutions
  • Big Data Analytics technologies: Hadoop
  • Hive
  • Spark
  • Team lead and mentoring abilities
70

Senior Technical Systems Analyst Front Resume Examples & Samples

  • Strong understanding of HTML, CSS, JavaScript
  • Solid understanding of responsive/mobile-first design, web standards, UI/UX best practices
  • Understanding of CSS architecture and methodology such as SMACSS, BEM, OOCSS
  • Extensive experience with a CSS pre-processor (e.g. Sass, Less)
  • Some experience with client-side templating (e.g. Mustache, Handlebars, Jade)
  • Experience with source control (e.g. Git, SVN)
  • Experience with Node.js
  • Experience working with data-handling using AJAX, JSON, and REST API
  • Familiar with build tools such as Grunt or Gulp
  • Experience with cross-browser development within a large web application
  • Understanding of client-side performance and browser performance profiling
  • Familiar with designer tools, such as Photoshop and Illustrator
  • Familiar with front-end testing and debugging tools (Chrome Developer Tools, etc)
  • Demonstrated knowledge of client-side performance analysis and optimization techniques
  • Gather project requirements, handle priorities and produce delivery estimates
  • Planning and allocating work to meet project deadlines
  • Organise team/code reviews and maintain code quality and best practices across the Front-End team
  • Supervise the creation of intuitive, robust, and reusable user interfaces using VanillaJS and modern frameworks
  • Engage in the entire product development cycle to understand business objectives, user goals, and create solutions that appeal to our clients
  • Ensure test bed is maintained to guarantee the quality of the code
  • Work with designers to promote brand and interface guidelines
  • Produce high quality solutions that will enhance or simplify existing processes
  • Encourage the use of best practices and workflows throughout the organization
  • Contribute to team discussions and stand-ups
  • Mentor and lead other developers, and share knowledge with the broader team
  • Professional 5+ years with experience in the development of the Front-End for applications with multiple functions
71

Senior Technical Systems Analyst Kofax Totalagility Resume Examples & Samples

  • 5 years of experience working on projects developing and implementing applications for business stakeholders
  • Bachelor’s degree or community college diploma in Information Technology, Computer Science or related field
  • 3-6 years previous work experience as a developer or Technical Systems Analyst
  • 3+ years of work experience on Information Technology projects supporting an enterprise-wide environment
  • 3+ years of work experience on Kofax Capture, Kofax Transformation Modules and any other Kofax products
  • 2+ years in the financial services industry
  • Kofax TotalAgility 7 Essentials Certification
  • Must have or be willing to obtain Kofax TotalAgility 7.1 Design & Configuration - MCC (Multi-Channel Capture) Certification
  • Must have or be willing to obtain Kofax Total Agility 7.1 Design & Configuration - SPA (Smart Process Applications) Certification
  • Technical skill set and background in Object Oriented programming and .NET required
  • Working understanding of IBM Content Manager
  • Strong analytical skill set, including the ability to transform business requirements into a technical solution
  • Ability to understand and write SQL queries
  • Experience writing and customizing Web Services
  • Understanding of Business Process Management (BPM) and workflow
  • Good working knowledge of Excel, Word, PowerPoint, SharePoint
  • Active participant in collaboration discussions and forums in RBC Connect
72

Senior Technical Systems Analyst Resume Examples & Samples

  • Java Virtual Machines
  • Oracle 11G RAC database
  • Application Monitoring Tools (AppDynamics)
  • Machine Monitoring Tools (Nagios)
  • Testing (Load and Functional)
  • Mainframe Skills - e.g. familiarity with the OS, JCL Jobs, Zeke scheduling
73

Senior Technical Systems Analyst Resume Examples & Samples

  • 3-5 years of application development experience on .NET and/or JEE platform
  • Solid knowledge of is required
  • Facilitation and Presentation Skills
  • GMC Inspire Designer, Inspire Automation & Inspire Interactive
  • Experience with C#, ASP or ASP.net, SQL Server, and XML
  • Experience in developing GMC workflows using scripting and variable data inputs based on individual solution requirements
  • Exposure to database design is desirable
  • Desktop experience including PDF & Postscript manipulation skills is desirable
  • Experience in print manufacturing environment is a plus
  • Knowledge of HTML5, CSS, JavaScript, IBM WebSphere MQ, SOAP Web Service, RESTful web service and Linux OS is a plus
  • Middleware technologies (e.g. MQSeries/Websphere, XML, .NET)
74

Senior Technical Systems Analyst Resume Examples & Samples

  • For example, CPU consumption, disk usage, network bandwidth consumption, etc
  • Monitoring event logs
  • For example, failed updates to target systems, rejected requests to disclose passwords, problems with data replication, etc
  • Applying user interface customizations
  • Planning for and performing software upgrades
  • Adding new integrations
  • Periodic database maintenance (backup, restore, etc.)
75

Senior Technical Systems Analyst Resume Examples & Samples

  • Senior Technical Analyst for escalations, problems, infrastructure changes and any issues for a 7/24/365 Support Environment
  • Strong motivational, problem solving skills
  • Manage the on-boarding of new initiatives and products
  • Troubleshoot and resolve/escalate problems as escalated
  • Monitors implementations, ensure technical/operational problems, work flows and service improvements are addressed and escalated to Manager(s)
  • Handle any incidents that have failed to be addressed in a timely manner (according to SLA)
  • Responsible for Incident Management and root cause analysis where required
  • Conduct routine audits of access privileges across all supported products
  • Resolve concerns or conflicts or escalate to others/ manager as appropriate
  • Set direction for the team in regards to support policies and procedures with commitment to our customer needs
  • Required to fill in any Shift Work (7/24-support environment, Afternoons / Weekends / Nights /Days) when required
  • Required to be or become certified in products supported
  • Provide a high level of customer service in daily client interactions
  • Promote concepts of team building through daily interactions with peers
  • Coordinate all training initiatives to ensure that personal growth and technical growth are both addressed
76

Senior Technical Systems Analyst Resume Examples & Samples

  • Minimum 3 years of hands on experience with the following McAfee products: ePO, AV, HIPS, Full-disk Encryption, Host DLP
  • McAfee product policy management
  • McAfee product troubleshooting
  • Basic NAS Storage understanding
  • Networking and routing
  • Microsoft Desktop and Server O/S
  • Microsoft SCCM
77

Senior Technical Systems Analyst Resume Examples & Samples

  • IBM, Lenovo, Cisco and DELL hardware administration
  • PowerShell Scripting/Perl programming languages
  • Microsoft Hyper-V Build and Support
78

Senior Technical Systems Analyst Resume Examples & Samples

  • Database platforms (DB2, Oracle, MS SQL Server)
  • AML industry applications (ex BAE NetReviel, GNC, etc)
  • Experience with new technologies and patterns (Cloud, Hadoop, service based approaches)
79

Senior Technical Systems Analyst Resume Examples & Samples

  • Provide leadership in the design, development and deployment of reusable RBC specific utilities and components
  • Provide technical leadership to fellow team members
  • Architect, design and implement solutions that meet the stakeholder’s needs
  • Participate actively in requirements gathering, data modeling and design sessions
  • Prepare high level and detailed technical specifications for the projects in accordance with PLC, security and architecture documentation objectives
  • Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of project
  • Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity(Expert in creating API, Services and micro-services, using JSON and REST. Expert experience in SOAP, JMS or MQ)
  • Provide input and coordinates with Database Analyst in creating new and modifying existing database structures using different types of databases
  • Conceive, design and test logical structures for solving technical problems
  • Participate in walkthrough reviews of all technical specifications, programs and unit test plans
  • Perform performance tuning to improve performance over multiple functions
  • 7+ years application development experience - full development life cycle experience, from architecture through test and deployment and cross platform skills
  • Able to learn new programming languages quickly and efficiently
  • Ability to communicate ideas and take on board the ideas of others
  • Ability to seek improvements to all aspects of development process
  • Knowledge in computing in general and ability to apply outside knowledge to our work – would be an asset
80

Senior Technical Systems Analyst Resume Examples & Samples

  • In depth (5 years) technical experience with Microsoft Dynamic CRM (MS CRM) 2011/2013/2015/2016
  • Traditional waterfall, iterative waterfall and Agile framework
  • MS SQL Server
81

Senior Technical Systems Analyst Resume Examples & Samples

  • Opportunities to work on critical applications
  • Opportunities to do challenging work
  • Work with Leaders who support your development through coaching and managing opportunities
  • University Degree in Computer Science or equivalent
  • Minimum 5 year experience in a Host environment
82

Senior Technical Systems Analyst Resume Examples & Samples

  • Participate in discussions with business partners, project managers, business analysts, business systems analysts and other technical SMEs from other RBC IT areas
  • Assess, research and analyze the business/technical requirements and identify and deliver a solution meeting these requirements
  • Communicate solutions to a variety of stakeholder groups and participate actively in project discussions (e.g. status meetings, decision making, implementation and strategic planning)
  • Identify risks and mitigation strategies related to both the requirements and proposed solution
  • Create, update and contribute to critical documentation relevant to the project and within PLC requirements (SRS, TDD, Testing Plans, Implementation Plans, etc.) as well as security and architecture requirements, as defined by each project
  • Proactively resolve conflict and escalate issues where appropriate
  • Follow appropriate change management protocols as defined by the project managers
  • Facilitate reviews/walkthroughs of all created documents and code as well as test plans/results
  • Participate in the development of the detailed plans and timelines for assigned projects
  • Complete all coding and unit testing within scheduled timelines
  • Participate in all phases of testing (integration, end-to-end, performance, PIV , etc.)
  • Provide support (job processing, problem resolution, etc.) to QA
  • Support implementations (as needed, provide on-site support after hours)
83

Senior Technical Systems Analyst Resume Examples & Samples

  • Provide 24/7 on call support for PTB/CIS applications
  • Maintain system level documentation and critical artifacts
  • Complete all coding and unit testing for application enhancements within scheduled timelines
84

Senior Technical Systems Analyst Resume Examples & Samples

  • Assess, research, and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs and PLC deliverables including component reusability, data sharing and security in an agile manner while considering the immediate benefit and the long term sustainability or supportability
  • Develop proposals for senior management
  • Lead detailed design phases for small to large projects/ programs identifying, tracking and resolving technical issues
  • Prepare high level and detailed technical specifications for small to medium projects in accordance with PLC, security and architecture documentation objectives
  • Contribute to successful project completion by identifying risks and developing/recommending mitigation strategies
  • Develop criteria for and participate in the evaluation of 3rd party vendors and software as well as due diligence exercises
  • Provide input and co-ordinate with DBA in creating new and modifying existing database structures using different types of databases and recommending appropriate DB based on required functionality
  • Develop, code, document and execute unit test, system, integration and acceptance test using different languages and testing tools for functions of high complexity
85

Senior Technical Systems Analyst Resume Examples & Samples

  • J2E
  • Angular, JSP, Struts
  • Multiple OS platforms e.g. windows, Unix, Linux, Z/OS
  • Jenkins, GitHub Enterprise, Maven, DEVOPS, automated unit testing frameworks/tools
86

Senior Technical Systems Analyst Resume Examples & Samples

  • Languages: ASP.NET with C#, VB 6.0, VC++
  • Framework: .NET framework (4.5) with MVC 4/with Razor
  • Others: HTML, XML, CSS, JavaScript, JQuery ,Angular, REST API, MS Build, TFS
87

Lead / Senior Technical Systems Analyst Resume Examples & Samples

  • Pleasant personality, effective communication-both written and verbal, facilitation and presentation skills
  • Willingness to challenge yourself and learn new technologies
  • Extensive Experience in computer programming and problem solving
  • Experience in designing and implementing COBOL host application solutions
88

Senior Technical Systems Analyst Resume Examples & Samples

  • Takes ownership of and accountability for troubleshooting of production issues, determining root causes and engaging proactively in finding long-term solutions
  • Analyzes business and system needs and explores alternative options to recommend technology solutions and designs that meet application needs
  • Provides input and co-ordinates with Infrastructure groups to create new or modify existing environments (servers, load-balancers, firewalls, capacities, databases, etc.) in accordance with enterprise standards
  • Organizes/participates in walkthrough reviews of all technical specifications, programs and test plans
  • Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies
  • Provides accurate estimates to Project Development team for tasks to be performed by the Support team and provides effective and timely execution on these tasks
  • Develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises
  • Ensures technology excellence within the team by self-study and sharing technology know-how and ideas/tips among team members
  • Adapts and is able to learn quickly
89

Senior Technical Systems Analyst Resume Examples & Samples

  • May assist in overseeing and coordinating help desk staff activities and services Provides assistance and training to other Help Desk technicians in solving more advanced user problems and inquiries. Refers problems and inquiries to more experienced technical staff or management if necessary
  • Provides basic training to users as needed
  • Maintains database of problems and utilizes the help desk staff to research and solve problems. Analyzes and verifies statistical information in databases to insure the accuracy of computer reports and data integrity
  • Performs Help Desk Support Technician II duties
  • Knowledge of principles and operations of computer systems and related peripheral equipment
  • Ability to analyze and troubleshoot user’s problems via the telephone
  • Ability to maintain knowledge of current technology and able to learn new technology
  • Ability to communicate professionally, accurately and effectively, both verbal and written, as
  • Ability to convey technical procedures and directions in layman’s terms
  • Proficiency with operating systems, including Windows 7, Windows 2010
  • This job will also require some sitting or standing for extended periods of time, carrying, pushing or pulling and possible lifting objects up to 35lbs
  • A+ and/or MOUS certification and other industry recognized network certifications
90

Senior Technical Systems Analyst Resume Examples & Samples

  • Knowledge of Middleware technologies (ex MQSeries/Websphere, XML, .NET)
  • Knowledge of Websphere deployments
  • Multiple platforms e.g Windows, z/OS, UNIX
  • IT standards, Methodologies, audit requirements
91

Senior Technical / Systems Analyst Resume Examples & Samples

  • Attend daily scrum sessions with offshore teams
  • Answer technical questions and advise/direct offshore developers
  • Oversee estimates for new work, including ratifying estimation of effort
  • Take ownership over a piece of work and see it through to successful completion even after delegation of the tasks
  • Liaise with the client regarding clarification of new requirements and escalation of issues
  • Confidently identify and communicate recommendations to clients and offshore delivery teams in response to their needs and problems
  • Develop a trusting relationship with the client and act as a single point of contact for assigned domains
  • MANDATORY SKILLS obtained outside educational institutions
  • Senior .NET OR Java Development Experience (both would be better)
  • Ability to work with and mentor Offshore delivery team, to ensure successfully delivery of requirements to clients
  • Ability to work with Clients to better understand and refine provided requirements
  • Ability to review requirements and build High Level Design Documentation along with Functional Specification
  • Ability to balance a workload which may involve new activities and changing priorities
  • Ability to work within and contribute to a globally disperse team environment
  • Ability to confidently articulate operational aspects of environments to the client
  • Good problem solving skills. Comfortable investigating data, documents, and code in order derive solutions
  • Ability to manage expectations of the client in terms of scope, schedule, budget, quality, and responsibilities of the client
  • Eclipse
92

Senior Technical Systems Analyst Resume Examples & Samples

  • First line of support for assigned accounts. Take ownership of reported issues and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer enquiries and issues
  • Ensure record update and closure of issues, as well as prepare accurate and timely reports
  • Provide prompt and accurate feedback to customers on enquiries and issues
  • Partner with Sales as the subject matter expert to prepare, respond and execute on opportunities
  • Setup VeriFone products and solution for demonstration, evaluation and events
  • Maintain technical knowledge to advise customers on function and operation of Verifone products and solution
  • Perform any other duties as assigned to deliver impactful results and add value to the organization
  • Bachelor’s degree in Computer Science or related field (or equivalent degree and experience)
  • At least 10 years of experience in technical/production support of point-of-sale payment terminals and solutions
  • Good domain knowledge of payment terminal app architecture; EMV contact & contactless payment; card scheme & other certification, as well as payment security & communication technologies
  • Ability to learn Verifone platforms, operating systems, frameworks, APIs, and terminal software architecture
  • Strong troubleshooting skills with the ability to resolve moderately complex technical issues in payment terminal application
  • Customer focused and a team player that is resourceful, self-motivated and able to work under pressure with minimum supervision, beyond normal hours where necessary
  • Good interpersonal and communication skill in English and Thai, both written and spoken
93

Senior Technical / Systems Analyst Resume Examples & Samples

  • Ability to confidently identify and communicate recommendations to clients and offshore delivery teams in response to their needs and problems
  • Ability to confidently articulate operational aspects of the environment to the client
  • Good problem solving skills. Comfortable investigating data, documents, and code in order to derive solutions
  • Senior Experience in the Integrations world (preferably Informatica)
  • Mobility Development
  • Rails / JRuby
  • Eclipse / IntelliJ
  • Visual Studio
  • Power Apps
  • Integration Management
  • Mobile Application Management
94

Senior Technical Systems Analyst Resume Examples & Samples

  • Analyze market requirements and produce requirements and design artifacts that describe how new software features and/or enhancements should function within the Dayforce application suite of products
  • Work closely with Product Management and Development Leads to translate market requirements into solutions and system designs that align with product development strategy
  • Work with clients, prospects, and Dayforce partners including other development teams as well as the hosting, support and implementation teams
  • Analyze new requirements, identify and document any cross-team dependencies
  • Define the technical requirements and interfaces
  • Document existing system components and architecture
  • Provide leadership and expertise in the product domain
  • Design, test and demonstrate Dayforce software